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April 9, 2020 NHTSA CAMPAIGN NUMBER: 20V209000
Wire Harness May Chafe and Damage Circuits
Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS
wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
NHTSA Campaign Number: 20V209
Manufacturer Forest River, Inc.
Components SERVICE BRAKES, AIR, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL
Potential Number of Units Affected 2
Summary
Forest River, Inc. (Forest River) is recalling certain 2021 Starcraft Bus AllStar ST93109 transit buses built on a Ford chassis. The wire harness may contact the vehicle frame, resulting in chaffing of the wiring for the fuel pump and the anti-lock braking system (ABS).
Remedy
Forest River will notify owners and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The remedy for this recall is still under development. Forest River sent owners an interim notice on April 28, 2020. A final notification will be sent once a remedy is finalized. Owners may contact Forest River customer service at 1-800-348-7440. Owners may contact Ford customer service at 1-866-436-7332. Forest River’s number for this recall is 55-1154.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
INTERIM OWNER NOTIFICATION
A SECONDARY NOTICE WILL FOLLOW WHEN THE REMEDY IS AVAILABLE
NHTSA RECALL: 20V209
CANADA RECALL: N/A
FR ID: 51-1154
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021 Starcraft Allstar Buses – ST93109. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
PER FORD RECALL 20S13V2;
In some of the affected vehicles, the wiring harness may contact the frame and cause chafing of the wiring harness due to insufficient protection of the wiring harness. The chafing condition could affect wiring associated with the fuel, trailer tow, and anti-lock braking systems.
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Per Ford Recall 20S13v2;
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers the week of April 20, 2020 when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.
WHAT IS FORD AND FOREST RIVER GOING TO DO?
Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.
WHAT SHOULD YOU DO?
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall.
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
| CONTACT | PHONE |
| CUSTOMER SERVICE | (800) 348-7440 |
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
| For US Owners Please Contact:
Administrator Or you may call the toll free Vehicle Safety Hotline Or visit www.safercar.gov and search; | For Canadian Owners Please Contact:
Head of Recalls Telephone (800) 333-0510 Recall ID: <<NUMBER>> |
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| STARCRAFT BUS | ALL STAR | 2021 |
6 Associated Documents
Recall Acknowledgement
RCAK-20V209-1149.pdf 245.324KB
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-20V209-8687.pdf 208.981KB
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Defect Notice 573 Report
RCLRPT-20V209-1177.PDF 213.773KB
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Recall 573 Report – Amendment 1
RCLRPT-20V209-3866.PDF 213.781KB
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Recall 573 Report – Amendment 2
RCLRPT-20V209-1997.PDF 213.857KB
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Recall 573 Report – Amendment 3
RCLRPT-20V209-5773.PDF 213.976KB
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Latest Recalls Documents
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