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May 14, 2020 NHTSA CAMPAIGN NUMBER: 20V275000
U-Bolts for Spare Tire Carrier May Break
If both U-bolts break, the carrier
and spare tire can detach from the unit, resulting in an increased risk of injury and increase the risk of a crash.
NHTSA Campaign Number: 20V275
Manufacturer Heartland Recreational Vehicles, LLC
Components EQUIPMENT
Potential Number of Units Affected 392
Summary
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Mallard, Prowler, Trail Runner, and Wilderness trailers equipped with a bumper-mounted spare tire carrier. The U-bolt that secures the spare tire may break, and cause the spare tire to detach during travel.
Remedy
Heartland will notify owners, and dealers will replace the spare tire mounting U-bolts, free of charge. The recall began July 7, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
RECALL SERVICE BULLETIN
20v-275
Description
On certain travel trailers manufactured with bumper mount spare tire carriers; the carrier could become detached from the unit during travel due to U-bolt failure.
- Use a 13/16” socket and wrench to remove the 2 lug nuts and retaining plate holding the spare tire on the carrier.
- Carefully remove the spare tire from the carrier and set to the side in a safe location.
- Use a 9/16” socket and wrench to remove the 4 nuts holding the spare tire carrier on the bumper.
- Use the new U-Bolts and nuts provided in the repair kit (BC-UB-N20) to reinstall the spare tire carrier to the bumper.
- Reinstall the spare tire on the carrier and use a 13/16” socket and wrench to tighten the lug nuts against the retaining plate.
Parts
U- Bolt kit – BC-UB-N20
Warranty
File Recall Repair warranty claim using warranty code:
99.01.51 J – .5/hr. to Remove, replace, and reinstall
*No pictures required*
*No part return required*
Please refer all questions and authorization requests to Heartland Dealer Services Department 877-262-8032
5/13/20
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| HEARTLAND | MALLARD | 2020 |
| HEARTLAND | PROWLER | 2020 |
| HEARTLAND | TRAIL RUNNER | 2020 |
| HEARTLAND | WILDERNESS | 2020 |
6 Associated Documents
Recall 573 Report – Amendment 1
RCLRPT-20V275-7300.PDF 216.135KB
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Recall Acknowledgement
RCAK-20V275-8079.pdf 244.864KB
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Remedy Instructions and TSB
RCRIT-20V275-5810.pdf 207.261KB
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Defect Notice 573 Report
RCLRPT-20V275-5922.PDF 216.394KB
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Recall Quarterly Report #1, 2020-3
RCLQRT-20V275-9104.pdf 210.931KB
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Recall Quarterly Report #2, 2020-4
RCLQRT-20V275-2261.pdf 210.93KB
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