2017 Jayco Pinnacle

9901508 – Frameless Window Glass Panels May Detach – 2020 Jayco Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, & Talon Recreational Vehicles

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June 9, 2020 NHTSA CAMPAIGN NUMBER: 20V336000

Frameless Window Glass Panels May Detach

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

 

NHTSA Campaign Number: 20V336

Manufacturer JaycoeBay, Inc.

Components VISIBILITY

Potential Number of Units Affected 1,105

 

Summary

JaycoeBay, Inc. (JaycoeBay) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

 

Remedy

JaycoeBay will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact JaycoeBay customer service at 1-800-517-9137. JaycoeBay’s number for this recall is 9901508.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

LCI 3000 Series frameless windows – defective adhesive bond

Bulletin Type:Safety Recall

Previously released as TSB 20-009

Publication Date:June 2020
Bulletin #(s):JaycoeBay Towables  20V-336  US  2020-257 CN

JaycoeBay Motorized 20V-337 US  2020-258 CN

Highland Ridge   20V-338  US  2020-259 CN

Make(s):JaycoeBay Towable

JaycoeBay Motorized

Entegra

Highland Ridge

Job

Code(s):

JaycoeBay Towables 9801508 RC024– Inspect ALL windows

JaycoeBay Towables 9801508 RC025 –Replace glass

 

JaycoeBay Motorized 9803508 RC024– Inspect ALL windows

JaycoeBay Motorized 9803508 RC025 –Replace glass

 

Highland Ridge  9804508 RC024– Inspect ALL windows

Highland Ridge  9804508 RC025 –Replace glass

Model(s):Please see listing on the following page
Flat Rate(s):Inspect ALL windows .5 per affected Unit  Replace window glass  .3 per glass Model Year:2020

 

Incident:LCI 3000 Series Frameless Windows – The adhesive bond where glass meets the hinge frame may not hold and allow glass to detach.
Affected Units:Please see listing on page 2
Parts:Please reference LCI Instructions for part #’s  of Vent that must be replaced per Inspection– Submit Manual Order  Form to Compliance@jaycoeBay.com 
Parts Return Information:DO NOT RETURN DEFECTIVE VENTS TO LCI OR JAYCOeBay

 

STEPS:

  1. Window Identification per LCI Instructions – type and size
  2. Inspect ALL LCI 3000 Series frameless windows per LCI Instructions.
    1. When Inspection does not find defective adhesive bond
      1. Submit Claim for Inspection ONLY using 9901508  RC024 .5 hr
    2. When Inspection DOES find at least one location of defective adhesive bond
      1. DO NOT SUBMIT CLAIM AT THIS POINT
      2. Complete Manual Order Form – noting the LCI Part # of full Window Assembly and the Vent/s found defective.
      3. Submit Manual Order Form to compliance@jaycoeBay.com for required vent/s
      4. Complete repair following LCI Instructions per window type
      5. Submit Claim using 9901508 RC024 .5 hr for the inspection of all windows AND 9901509 RC025 .3 hr per glass replaced.

ONLY ONE CLAIM PER AFFECTED SERIAL NUMBER

20V-336,337,338 LCI window adhesive bond
June 2020

3000 SERIES WINDOW VENT BONDING INSPECTION

TSB Number:LCI TSB 15-002-19 RECALL 20V-336,337,338  Previously released under TSB 20-009
Product:3000 Series Windows (EPW, FV, FVD, FVSE, PW, SEFV, SESV, SV, SVD, SVSE, VEPW)
Date:March 06, 2020

 

Subject

Identification and inspection of a potential adhesive bond issue between the glass and aluminum frame for the following 3000 series frameless windows manufactured between January 6 through January 23, 2020:

NOTE: See the Variants Codes section starting on page 5 for window and vent sizes and part numbers.

 

Safety

Read and understand all instructions before installing or operating this product. Adhere to all safety labels.

The “CAUTION” symbol above is a sign that a procedure has a safety risk involved and may cause personal injury, product and/orproperty damageifnot performed safely andwithin theparameters set forth in this document.

 

Use appropriate personal protective equipment (PPE) for the procedure being performed.

 

Moving parts can pinch, crush or cut. Keep clear and use caution.

 

Resources Required

  • Cordless or electric drill or screw gun
  • Phillips screw bit
  • 3/16″ drill bit
  • Pop rivet gun
  • Ladder

 

Window Identification

Window Size

Window Size  X   = from inside trim ring RPO label or measure outside the whole/entire window Width X Height of glass, edge-to-edge.

Egress Windows

  1. Inside the unit an EXIT sticker (Fig. 1) or red handle (Fig. 2A) will be
  2. Outside the unit the white backside of the EXIT sticker will be

Insulated Windows

  1. Inside the unit a smaller INSULATED WINDOW sticker (Fig. 3) or a super spacer (Fig. 4A) sandwiched between two panes of glass can be
  2. Outside the unit the white backside of the INSULATED WINDOW sticker (Fig. 3A) is

Egress and Insulated

  1. Inside the unit a smaller INSULATED WINDOW sticker (Fig. 3) can be seen or the super spacer (Fig. 4A) sandwiched between two panes of glass will be visible in addition to the EXIT sticker (Fig. 1) or red handle (Fig. 2).
  2. Outside the unit the white backside of the INSULATED WINDOW sticker (Fig. 3) can be seen located above the white backside of the EXIT sticker (Fig. 1).

 

Inspection

NOTE: Windows must be inspected (viewed) from outside the unit.

  1. Make sure the unit is on a level, flat surface then chock the wheels.
  2. Inspect the frameless window for proper adhesive bond where the glass meets the hinge frame (Fig. 5A).

NOTE: Fixed glass does not need to be inspected.

  1. Using under 20 pounds of force, or the amount of force it would take to open a car door, test all 3000 series crank-out vent and egress windows by gently tugging on the glass at the frame by hand or with a tool that will not scratch the glass.
  2. If the glass does not separate from the hinge (Fig. 6A), it is a good DO NOT REPLACE the vent. If the glass is not adhering to the vent (Fig. 7A), the glass DOES NEED TO BE REPLACED.

 

Repair Instructions per vent/sash type

https://support.lci1.com/ti-330-3000-series-window-mullion-vent-replacement
https://support.lci1.com/ti-331-3000-series-window-vent-sash-replacement
https://support.lci1.com/ti-334-3000-series-window-(with-scissor-latch)-vent-replacement

 

Action Required

Submit all claims to RV OEM.

Inspection: 0.5 hour per unit

Replacement of glass: 0.3 hour per window

 

Variant Codes

In each chart, the vent/sash variant code part numbers and descriptions will be red text and indented under the window variant code part number and description.

 

3000 EPW Window Variants

Part NumberDescription
V0003413263000 EPW 27 X 42 X 17 G20 TP BK W/SCRN F300-43137 – WINDOW
V000341932ASSY SASH 3000 EPW 27 G20 TP 3.125 RADII
V0003413283000 EPW 27 X 42 X 17 G20 TP INS BK W/SCRN F300-43138
V000341933ASSY IG SASH 3000 EPW 27 G20 TP INS 3.125 RADII
V0003413523000 EPW 30 X 36 X 17 G20 TP BK W/SCRN F300-43145
V000431278ASSY SASH 3000 EPW 30 G20 TP 3.125 RADII

 

3000 FV Window Variants

Part NumberDescription
V0003413883000 FV 15 X 15 G20 TP BK W/SCRN F300-44201
V000426848ASSY SASH 3000 FV 15 X 15 G20 TP 3.125 RADII
V0003413963000 FV 15 X 15 G20 TP INS BK W/SCRN F300-44202
V000426849ASSY IG SASH 3000 FV 15 X 15 G20 TP INS 3.125 RADII
V0003414093000 FV 16 X 18 G20 TP INS BK W/SCRN F300-43150
V000579652ASSY IG SASH 3000 FV 16 X 18 G20 TP INS 3.125 RADII
V0003414293000 FV 18 X 22 G20 TP INS BK W/SCRN F300-43154
V000341987ASSY IG SASH 3000 FV 18 X 22 G20 TP INS 3.125 RADII
V0003624543000 FV 24 X 12 G20 TP BK W/SCRN
V000579687ASSY SASH 3000 FV 24 X 12 G20 TP 3.125 RADII
V0003414703000 FV 24 X 15 G20 TP BK W/SCRN F300-43161
V000341988ASSY SASH 3000 FV 24 X 15 G20 TP 3.125 RADII
V0003414723000 FV 24 X 15 G20 TP INS BK W/SCRN F300-43162
V000341989ASSY IG SASH 3000 FV 24 X 15 G20 TP INS 3.125 RADII
V0003414833000 FV 24 X 20 G20 TP BK W/SCRN F300-43169
V000360100ASSY SASH 3000 FV 24 X 20 G20 TP 3.125 RADII
V0003414863000 FV 24 X 20 G20 TP INS BK W/SCRN F300-43170
V000426852ASSY IG SASH 3000 FV 24 X 20 G20 TP INS 3.125 RADII
V0003415023000 FV 25 X 14 G20 TP BK W/SCRN F300-44684
V000579712ASSY SASH 3000 FV 25 X 14 G20 TP 3.125 RADII
V0003415253000 FV 30 X 15 G20 TP BK W/SCRN F300-43178
V000341990ASSY SASH 3000 FV 30 X 15 G20 TP 3.125 RADII
V0003415273000 FV 30 X 15 G20 TP INS BK W/SCRN F300-43179
V000341991ASSY IG SASH 3000 FV 30 X 15 G20 TP INS 3.125 RADII
V0003415413000 FV 30 X 20 G20 TP BK W/SCRN F300-43183
V000356756ASSY SASH 3000 FV 30 X 20 G20 TP 3.125 RADII
V0003415453000 FV 30 X 20 G20 TP INS BK W/SCRN F300-43184
V000579783ASSY IG SASH 3000 FV 30 X 20 G20 TP INS 3.125 RADII
V0003415573000 FV 30 X 30 G20 TP BK W/SCRN F300-43187
V000341992ASSY SASH 3000 FV 30 X 30 G20 TP 3.125 RADII
V0003415693000 FV 36 X 15 G20 TP BK W/SCRN F300-43188
V000341996ASSY SASH 3000 FV 36 X 15 G20 TP 3.125 RADII
V0003415723000 FV 36 X 15 G20 TP INS BK W/SCRN F300-43189
V000341997ASSY IG SASH 3000 FV 36 X 15 G20 TP INS 3.125 RADII
V0003416733000 FV 36 X 22 G20 TP BK W/SCRN F300-43192
V000579817ASSY SASH 3000 FV 36 X 22 G20 TP 3.125 RADII
V0003416743000 FV 36 X 22 G20 TP INS BK W/SCRN F300-43193
V000579792ASSY IG SASH 3000 FV 36 X 22 G20 TP INS 3.125 RADII

 

3000 FVD Window Variants

Part NumberDescription
V0003413163000 FVD 42 X 22 G20 TP BK W/SCRN F300-43360
V000341888ASSY LEFT SASH 3000 FVD 42 X 22 G20 TP 3.125 RADII
V000341968ASSY RIGHT SASH 3000 FVD 42 X 22 G20 TP 3.125 RADII
V0003413313000 FVD 48 X 15 G20 TP INS BK W/SCRN F300-43200
V000580311ASSY IG LEFT SASH 3000 FVD 48 X 15 G20 TP INS 3.125 RADII
V000580313ASSY IG RIGHT SASH 3000 FVD 48 X 15 G20 TP INS 3.125 RADII
V0003413333000 FVD 48 X 18 G20 TP BK W/SCRN F300-43202
V000378153ASSY LEFT SASH 3000 FVD 48 X 18 G20 TP 3.125 RADII
V000403802ASSY RIGHT SASH 3000 FVD 48 X 18 G20 TP 3.125 RADII
V0003413343000 FVD 48 X 18 G20 TP INS BK W/SCRN F300-43366
V000378154ASSY IG LEFT SASH 3000 FVD 48 X 18 G20 TP INS 3.125 RADII
V000403803ASSY IG RIGHT SASH 3000 FVD 48 X 18 G20 TP INS 3.125 RADII
V0003413383000 FVD 48 X 22 G20 TP BK W/SCRN F300-43203
V000342018ASSY LEFT SASH 3000 FVD 48 X 22 G20 TP 3.125 RADII
V000342022ASSY RIGHT SASH 3000 FVD 48 X 22 G20 TP 3.125 RADII
V0003413393000 FVD 48 X 22 G20 TP INS BK W/SCRN F300-43204
V000342019ASSY IG LEFT SASH 3000 FVD 48 X 22 G20 TP INS 3.125 RADII
V000342023ASSY IG RIGHT SASH 3000 FVD 48 X 22 G20 TP INS 3.125 RADII
V0003413483000 FVD 48 X 30 G20 TP BK W/SCRN F300-43212
V000341899ASSY LEFT SASH 3000 FVD 48 X 30 G20 TP 3.125 RADII
V000341970ASSY RIGHT SASH 3000 FVD 48 X 30 G20 TP 3.125 RADII
V0003413503000 FVD 48 X 30 G20 TP INS BK W/SCRN F300-43368
V000341900ASSY IG LEFT SASH 3000 FVD 48 X 30 G20 TP INS 3.125 RADII
V000341971ASSY IG RIGHT SASH 3000 FVD 48 X 30 G20 TP INS 3.125 RADII
V0003413593000 FVD 58 X 15 G20 TP BK W/SCRN F300-43216
V000388746ASSY LEFT SASH 3000 FVD 58 X 15 G20 TP 3.125 RADII
V000388747ASSY RIGHT SASH 3000 FVD 58 X 15 G20 TP 3.125 RADII
V0003413613000 FVD 58 X 15 G20 TP INS BK W/SCRN F300-43217
V000580357ASSY IG LEFT SASH 3000 FVD 58 X 15 G20 TP INS 3.125 RADII
V000480412ASSY IG RIGHT SASH 3000 FVD 58 X 15 G20 TP INS 3.125 RADII
V0003413713000 FVD 60 X 22 G20 TP BK W/SCRN F300-43218
V000341901ASSY LEFT SASH 3000 FVD 60 X 22 G20 TP 3.125 RADII
V000341972ASSY RIGHT SASH 3000 FVD 60 X 22 G20 TP 3.125 RADII
V0003413773000 FVD 60 X 29 G20 TP BK W/SCRN F300-43221
V000341903ASSY LEFT SASH 3000 FVD 60 X 29 G20 TP 3.125 RADII
V000341971ASSY RIGHT SASH 3000 FVD 60 X 29 G20 TP 3.125 RADII
V0003413793000 FVD 60 X 29 G20 TP INS BK W/SCRN F300-43222
V000341904ASSY IG LEFT SASH 3000 FVD 60 X 29 G20 TP INS 3.125 RADII
V000341975ASSY IG RIGHT SASH 3000 FVD 60 X 29 G20 TP INS 3.125 RADII
V0003413903000 FVD 72 X 28 G20 TP BK W/SCRN F300-43116
V000426862ASSY LEFT SASH 3000 FVD 72 X 28 G20 TP 3.125 RADII
V000341978ASSY RIGHT SASH 3000 FVD 72 X 28 G20 TP 3.125 RADII
V0003413913000 FVD 72 X 28 G20 TP INS BK W/SCRN F300-43982
V000426863ASSY IG LEFT SASH 3000 FVD 72 X 28 G20 TP INS 3.125 RADII
V000341979ASSY IG RIGHT SASH 3000 FVD 72 X 28 G20 TP INS 3.125 RADII

 

3000 FVSE Window Variants

Part NumberDescription
V0003414023000 FVSE 42 X 22 G20 TP BK W/SCRN F300-43381
V000341888ASSY LEFT SASH 3000 FVD 42 X 22 G20 TP 3.125 RADII
V000341968ASSY RIGHT SASH 3000 FVD 42 X 22 G20 TP 3.125 RADII
V0003414053000 FVSE 42 X 22 G20 TP INS BK W/SCRN F300-43669
V000341889ASSY IG LEFT SASH 3000 FVD 42 X 22 G20 TP INS 3.125 RADII
V000341969ASSY IG RIGHT SASH 3000 FVD 42 X 22 G20 TP INS 3.125 RADII
V0003414143000 FVSE 48 X 22 G20 TP BK W/SCRN F300-43328
V000342000ASSY LEFT SASH 3000 FVD 44.1 X 22 G20 TP 3.125 RADII
V000579890ASSY RIGHT SASH 3000 FVD 44.1 X 22 G20 TP 3.125 RADII
V0003414173000 FVSE 48 X 22 G20 TP INS BK W/SCRN F300-43329
V000427053ASSY IG LEFT SASH 3000 FVD 44.1 X 22 G20 TP INS 3.125 RADII
V000579894ASSY IG RIGHT SASH 3000 FVD 44.1 X 22 G20 TP INS 3.125 RADII
V0003414633000 FVSE 60 X 22 G20 TP BK W/SCRN F300-43532
V000341901ASSY LEFT SASH 3000 FVD 60 X 22 G20 TP 3.125 RADII
V000341972ASSY RIGHT SASH 3000 FVD 60 X 22 G20 TP 3.125 RADII
V0003414713000 FVSE 60 X 29 G20 TP INS BK W/SCRN F300-43232
V000341904ASSY IG LEFT SASH 3000 FVD 60 X 29 G20 TP INS 3.125 RADII
V000341975ASSY IG RIGHT SASH 3000 FVD 60 X 29 G20 TP INS 3.125 RADII
V0003414793000 FVSE 72 X 28 G20 TP BK W/SCRN F300-44446
V000426862ASSY LEFT SASH 3000 FVD 72 X 28 G20 TP 3.125 RADII
V000341978ASSY RIGHT SASH 3000 FVD 72 X 28 G20 TP 3.125 RADII
V0003414813000 FVSE 72 X 28 G20 TP INS BK W/SCRN F300-44447
V000426863ASSY IG LEFT SASH 3000 FVD 72 X 28 G20 TP INS 3.125 RADII
V000341979ASSY IG RIGHT SASH 3000 FVD 72 X 28 G20 TP INS 3.125 RADII

 

3000 NV EPW Window Variants

Part NumberDescription
V0003413063000 NV EPW 30 X 36 X 17 G20 TP BK NO SCRN F300-43883
V000431278ASSY SASH 3000 EPW 30 G20 TP 3.125 RADII
V0003462793000 NV EPW 36 X 48 X 17 G20 TP INS BK NO SCRN
V000473547ASSY IG SASH 3000 EPW 36 G20 TP INS 3.125 RADII

 

3000 NV VEPW Window Variants

Part NumberDescription
V0005372703000 NV VEPW 30 X 20 G20 TP BK NO SCRN
V000341964ASSY SASH 3000 VEPW 30 X 20 G20 TP 3.125 RADII

 

3000 SV Window Variants

Part NumberDescription
V0003858633000 SV 12 X 40 X 17 G20 TP BK W/SCRN
V000580594ASSY SASH 3000 SV 12 G20 TP 3.125 RADII
V0005317113000 SV 12 X 40 X 17 G20 TP INS BK W/SCRN
V000580595ASSY IG SASH 3000 SV 12 G20 TP INS 3.125 RADII
V0003415883000 SV 18 X 22 X 9 G20 TP BK W/SCRN F300-00546548
V000426963ASSY SASH 3000 SV 18 X 9 G20 TP 3.125 RADII
V0003415933000 SV 18 X 34 X 17 G20 TP BK W/SCRN F300-43235
V000342006ASSY SASH 3000 SV 18 G20 TP 3.125 RADII
V0003415943000 SV 18 X 34 X 17 G20 TP INS BK W/SCRN F300-43236
V000342007ASSY IG SASH 3000 SV 18 G20 TP INS 3.125 RADII
V0003415973000 SV 18 X 36 X 17 G20 TP BK W/SCRN F300-43387
V000342006ASSY SASH 3000 SV 18 G20 TP 3.125 RADII
V0003415983000 SV 18 X 36 X 17 G20 TP INS BK W/SCRN F300-43302
V000342007ASSY IG SASH 3000 SV 18 G20 TP INS 3.125 RADII
V0003416093000 SV 18 X 48 X 17 G20 TP BK W/SCRN F300-43394
V000342006ASSY SASH 3000 SV 18 G20 TP 3.125 RADII
V0003416103000 SV 18 X 48 X 17 G20 TP INS BK W/SCRN F300-43395
V000342007ASSY IG SASH 3000 SV 18 G20 TP INS 3.125 RADII
V0003416173000 SV 24 X 36 X 17 G20 TP BK W/SCRN F300-43322
V000342008ASSY SASH 3000 SV 24 G20 TP 3.125 RADII
V0003416183000 SV 24 X 36 X 17 G20 TP INS BK W/SCRN F300-43323
V000342009ASSY IG SASH 3000 SV 24 G20 TP INS 3.125 RADII
V0003416223000 SV 24 X 48 X 17 G20 TP BK W/SCRN F300-43324
V000342008ASSY SASH 3000 SV 24 G20 TP 3.125 RADII
V0003416323000 SV 30 X 36 X 17 G20 TP BK W/SCRN F300-43238
V000365846ASSY SASH 3000 SV 30 G20 TP 3.125 RADII
V0003416353000 SV 30 X 36 X 17 G20 TP INS BK W/SCRN F300-43239
V000580624ASSY IG SASH 3000 SV 30 G20 TP INS 3.125 RADII
V0003416433000 SV 36 X 36 X 17 G20 TP BK W/SCRN F300-43309
V000342010ASSY SASH 3000 SV 36 G20 TP 3.125 RADII

 

3000 SVD Window Variants

Part NumberDescription
V0003416573000 SVD 42 X 36 X 17 G20 TP BK W/SCRN F300-43240
V000341909ASSY LEFT SASH 3000 SVD 42 G20 TP 3.125 RADII
V000341980ASSY RIGHT SASH 3000 SVD 42 G20 TP 3.125 RADII
V0003416583000 SVD 42 X 36 X 17 G20 TP INS BK W/SCRN F300-43365
V000341910ASSY IG LEFT SASH 3000 SVD 42 G20 TP INS 3.125 RADII
V000341981ASSY IG RIGHT SASH 3000 SVD 42 G20 TP INS 3.125 RADII
V0003416673000 SVD 48 X 22 X 9 G20 TP BK W/SCRN F300-00546103
V000372520ASSY LEFT SASH 3000 SVD 48 X 9 G20 TP 3.125 RADII
V000396155ASSY RIGHT SASH 3000 SVD 48 X 9 G20 TP 3.125 RADII
V0003416693000 SVD 48 X 29 X 9 G20 TP BK W/SCRN F300-42057
V000372520ASSY LEFT SASH 3000 SVD 48 X 9 G20 TP 3.125 RADII
V000396155ASSY RIGHT SASH 3000 SVD 48 X 9 G20 TP 3.125 RADII
V0003417483000 SVD 48 X 36 X 17 G20 TP BK W/SCRN F300-43242
V000341911ASSY LEFT SASH 3000 SVD 48 G20 TP 3.125 RADII
V000341982ASSY RIGHT SASH 3000 SVD 48 G20 TP 3.125 RADII
V0003417493000 SVD 48 X 36 X 17 G20 TP INS BK W/SCRN F300-43243
V000341912ASSY IG LEFT SASH 3000 SVD 48 G20 TP INS 3.125 RADII
V000341983ASSY IG RIGHT SASH 3000 SVD 48 G20 TP INS 3.125 RADII
V0003417743000 SVD 60 X 32 X 17 G20 TP BK W/SCRN F300-44039
V000342020ASSY LEFT SASH 3000 SVD 60 G20 TP 3.125 RADII
V000401622ASSY RIGHT SASH 3000 SVD 60 G20 TP 3.125 RADII
V0003417793000 SVD 60 X 36 X 17 G20 TP BK W/SCRN F300-43326
V000342020ASSY LEFT SASH 3000 SVD 60 G20 TP 3.125 RADII
V000401622ASSY RIGHT SASH 3000 SVD 60 G20 TP 3.125 RADII
V0003417963000 SVD 70 X 46 X 17 G20 TP BK W/SCRN F300-43889
V000342016ASSY LEFT SASH 3000 SVD 70 G20 TP 3.125 RADII
V000408351ASSY RIGHT SASH 3000 SVD 70 G20 TP 3.125 RADII

 

3000 SVSE Window Variants

Part NumberDescription
V0003418263000 SVSE 48 X 36 X 17 G20 TP BK W/SCRN F300-43271
V000341911ASSY LEFT SASH 3000 SVD 48 G20 TP 3.125 RADII
V000341982ASSY RIGHT SASH 3000 SVD 48 G20 TP 3.125 RADII
V0003418273000 SVSE 48 X 36 X 17 G20 TP INS BK W/SCRN F300-43272
V000341912ASSY IG LEFT SASH 3000 SVD 48 G20 TP INS 3.125 RADII
V000341983ASSY IG RIGHT SASH 3000 SVD 48 G20 TP INS 3.125 RADII
V0003418453000 SVSE 60 X 48 X 17 G20 TP BK W/SCRN F300-43282
V000342020ASSY LEFT SASH 3000 SVD 60 G20 TP 3.125 RADII
V000401622ASSY RIGHT SASH 3000 SVD 60 G20 TP 3.125 RADII
V0003418483000 SVSE 60 X 48 X 17 G20 TP INS BK W/SCRN F300-43283
V000361813ASSY IG LEFT SASH 3000 SVD 60 G20 TP INS 3.125 RADII
V000409311ASSY IG RIGHT SASH 3000 SVD 60 G20 TP INS 3.125 RADII

 

3000 VEPW Window Variants

Part NumberDescription
V0003418703000 VEPW 30 X 20 G20 TP BK W/SCRN F300-43424
V000341964ASSY SASH 3000 VEPW 30 X 20 G20 TP 3.125 RADII
V0003418723000 VEPW 30 X 20 G20 TP INS BK W/SCRN F300-43425
V000341965ASSY IG SASH 3000 VEPW 30 X 20 G20 TP INS 3.125 RADII
V0003418913000 VEPW 36 X 22 G20 TP BK W/SCRN F300-43434
V000341966ASSY SASH 3000 VEPW 36 X 22 G20 TP 3.125 RADII
V0003418923000 VEPW 36 X 22 G20 TP INS BK W/SCRN F300-43433
V000341967ASSY IG SASH 3000 VEPW 36 X 22 G20 TP INS 3.125 RADII

 

Safety Recall:

20V-336 JaycoeBay Towables
20V-337 JaycoeBay Motorized
20V-338 Highland Ridge June 2020

 

IMPORTANT SAFETY RECALL

 

This Notice Applies to Your Recreational Vehicle «vin»   

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

JaycoeBay has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2020   Motorized and Towable products.

Reason for this recallThe adhesive bond between the glass and the metal hinge frame of the LCI 3000 Series frameless windows may fail and allow the glass to detach and fall out.  If the window glass detaches while the vehicle and/ or trailer is in transit, it could become a projectile increasing the risk of a crash with personal injury and/or property damage.
Recall RemedyA JaycoeBay Dealer will inspect ALL LCI 3000 series crank out vent and egress windows for proper adhesive bond strength where the glass meets the hinged frame.  When the glass shows evidence of separation (not adhering), replacement is required. If this repair was completed under the previously published TSB 20-009, no further action is required under this Recall.
What we need you to doPlease contact a JaycoeBay Dealer, as soon as possible, to schedule an appointment.   The Recall Remedy is free of charge.  While the inspection of the windows will take approximately 30  minutes, if new glass is required, the dealer must order the glass for later installation.

 

If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800283-8267.   If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and JaycoeBay customer service, you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153): or go to https://www.safercar.gov.

 

Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We certainly regret this inconvenience; however, your safety is our most important priority.

 

Sincerely,

Compliance Management

 

Safety Recall:

20V-336 JaycoeBay Towables
20V-337 JaycoeBay Motorized
20V-338 Highland Ridge

June 2020

 

IMPORTANT SAFETY RECALL

 

Dear Valued Dealer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

JaycoeBay has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2020 Motorized and Towable products.

Reason for this recallThe adhesive bond between the glass and the metal hinge frame of the LCI 3000 Series frameless windows may fail and allow the glass to detach and fall out.  If the window glass detaches while the vehicle and/ or trailer is in transit, it could become a projectile increasing the risk of a crash with personal injury and/or property damage.
Recall RemedyA JaycoeBay Dealer will inspect ALL LCI 3000 series crank out vent and egress windows for proper adhesive bond strength where the glass meets the hinged frame.  When the glass shows evidence of separation (not adhering), replacement is required. If this  was completed under the previously published TSB 20-009, no further action is required under the Recall.
All pertinent information regarding this recall is available under the Applications > Recalls section of the website.   If you need further assistance, please contact Customer Service.
What we need you to doOur records show the inventory at your Dealership. following unit  is affected by this recall, and is part of the current inventory at your Dealership.

 

Federal law requires the Recall Remedy completed on this unit prior to customer delivery.

 

If you sold this unit recently, please contact the owner immediately to inform them of this recall.  In addition, please register this unit by submitting the Warranty Registration information. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.

 

Sincerely,

Compliance Management

 

Chronology of Defect Determination:

3/5/2020 – 3/6/2020 – JaycoeBay advised that LCI identified a potential issue with adhesive bond failures on their 3000 series windows.

3/13/2020 – LCI provided a list of affected windows shipped to JaycoeBay with plant and purchase order references. LCI also provided a list of units inspected by them on 1/28/2020 through 1/30/2020, with notations indicating inspection results.

3/16/2020 JaycoeBay received LCI TSB 15-002-19 to address inspection and replacement of affected windows.

3/18/2020 Based upon information available at that time, JaycoeBay’s Corrective and Preventive Action Committee (CPAC) reviewed the issue and determined to issue a service bulletin to address the issue.

3/18/2020 to 5/4/2020 Operations at LCI, JaycoeBay and JaycoeBay dealers were impacted by COVID-related stayat-home orders. On 3/23/2020, Indiana issued a “stay-at-home” order, and during this time, LCI closed most of its operations, and JaycoeBay dealers around the country shut down or had minimal operations in accordance with applicable stay-at-home orders.  During the week of March 23, 2020, JaycoeBay began closing most of its operations to observe social distancing guidance. Skeleton crew retained to maintain minimal operations. During this time, JaycoeBay reviewed records to match LCI deliveries with production reports, inspect and remedy inventory, and reconcile this inventory with information from LCI on deliveries.

5/4/2020 JaycoeBay begins a partial return of its workforce.

5/15/2020 JaycoeBay releases TSB 20-009 to Dealers and Retail Customers to coincide with availability of replacement windows from LCI. NHTSA required 579 report submission is also complete.

5/18/2020 Jonathan Harrison (NHTSA-ODI) contacted Paul Rine (JaycoeBay Compliance) regarding rationale for filing of a TSB versus Recall.

6/1/2020 Paul Rine (JaycoeBay) provided a written response to Jonathan Harrison (NHTSA-ODI), providing additional background in this issue addressed as a TSB-009.

6/1/2020 – 6/3/202 JaycoeBay reviews incidents and similar situations in industry to assess safety factors.

6/4/2020 Although there have been no claims of separation involving retail customers and no accidents or injuries related to this issue, following discussions with NHTSA and having received information that dealer inspections (under TSB 20-009) revealed several units in dealer inventory with poor adhesion, JaycoeBay decided to convert the service campaign into a safety recall.

 

8 Affected Products

Vehicles

MAKEMODELYEAR
JAYCOeBayEAGLE2020
JAYCOeBayEAGLE HT2020
JAYCOeBayJAY FLIGHT2020
JAYCOeBayNORTHPOINT2020
JAYCOeBayOCTANE SUPER LITE2020
JAYCOeBayPINNACLE2020
JAYCOeBaySEISMIC2020
JAYCOeBayTALON2020

 

12 Associated Documents

Defect Notice 573 Report

RCLRPT-20V336-5624.PDF 213.453KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V336-1889.pdf 57.051KB

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Manufacturer Notices(to Dealers,etc)

RCMN-20V336-7823.pdf 137.75KB

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Miscellaneous Document-20V-336,337,338 Order form

RMISC-20V336-6660.pdf 29.488KB

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Recall Acknowledgement

RCAK-20V336-2406.pdf 306.322KB

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Miscellaneous Document-Chronology of Defect Determination for 573

RMISC-20V336-4097.pdf 340.569KB

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Recall Quarterly Report #1, 2020-2

RCLQRT-20V336-9011.PDF 211.129KB

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Remedy Instructions and TSB

RCRIT-20V336-7950.pdf 1430.48KB

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Recall Quarterly Report #2, 2020-3

RCLQRT-20V336-6974.PDF 211.231KB

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Recall Quarterly Report #3, 2020-4

RCLQRT-20V336-8644.PDF 211.319KB

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Recall Quarterly Report #4, 2021-1

RCLQRT-20V336-5946.PDF 211.424KB

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Recall Quarterly Report #4, 2021-1

RCLQRT-20V336-2294.PDF 211.424KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V336&docType=RCL

 

 

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