Highland Ridge Open Range

9901508 – Frameless Window Glass Panels May Detach – 2020 Highland Ridge Mesa Ridge, Open Range, & Silverstar Recreational Trailers

by
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June 9, 2020 NHTSA CAMPAIGN NUMBER: 20V338000

Frameless Window Glass Panels May Detach

If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V338

Manufacturer Highland Ridge RVeBay

Components VISIBILITY

Potential Number of Units Affected 80

 

Summary

Highland Ridge RVeBay (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

 

Remedy

Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall is expected to begin June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV’s number for this recall is 9901508.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

“This site contains affiliate links for which OEMDTC may be compensated”
LCI 3000 Series frameless windows – defective adhesive bond
Bulletin Type: Safety Recall Previously released as TSB 20-009 Publication Date: June 2020
Bulletin #(s): JaycoeBay Towables  20V-336  US  2020-257 CN JaycoeBay Motorized 20V-337 US  2020-258 CN Highland Ridge   20V-338  US  2020-259 CN Make(s): JaycoeBay Towable JaycoeBay Motorized Entegra Highland Ridge
Job Code(s): JaycoeBay Towables 9801508 RC024– Inspect ALL windows JaycoeBay Towables 9801508 RC025 –Replace glass   JaycoeBay Motorized 9803508 RC024– Inspect ALL windows JaycoeBay Motorized 9803508 RC025 –Replace glass   Highland Ridge  9804508 RC024– Inspect ALL windows Highland Ridge  9804508 RC025 –Replace glass Model(s): Please see listing on the following page
Flat Rate(s): Inspect ALL windows .5 per affected Unit  Replace window glass  .3 per glass Model Year: 2020
 
Incident: LCI 3000 Series Frameless Windows – The adhesive bond where glass meets the hinge frame may not hold and allow glass to detach.
Affected Units: Please see listing on page 2
Parts: Please reference LCI Instructions for part #’s  of Vent that must be replaced per Inspection– Submit Manual Order  Form to Compliance@jaycoeBay.com 
Parts Return Information: DO NOT RETURN DEFECTIVE VENTS TO LCI OR JAYCOeBay
  STEPS:
  1. Window Identification per LCI Instructions – type and size
  2. Inspect ALL LCI 3000 Series frameless windows per LCI Instructions.
    1. When Inspection does not find defective adhesive bond
      1. Submit Claim for Inspection ONLY using 9901508  RC024 .5 hr
    2. When Inspection DOES find at least one location of defective adhesive bond
      1. DO NOT SUBMIT CLAIM AT THIS POINT
      2. Complete Manual Order Form – noting the LCI Part # of full Window Assembly and the Vent/s found defective.
      3. Submit Manual Order Form to compliance@jaycoeBay.com for required vent/s
      4. Complete repair following LCI Instructions per window type
      5. Submit Claim using 9901508 RC024 .5 hr for the inspection of all windows AND 9901509 RC025 .3 hr per glass replaced.

ONLY ONE CLAIM PER AFFECTED SERIAL NUMBER

20V-336,337,338 LCI window adhesive bond June 2020

3000 SERIES WINDOW VENT BONDING INSPECTION

TSB Number: LCI TSB 15-002-19 RECALL 20V-336,337,338  Previously released under TSB 20-009
Product: 3000 Series Windows (EPW, FV, FVD, FVSE, PW, SEFV, SESV, SV, SVD, SVSE, VEPW)
Date: March 06, 2020
  Subject Identification and inspection of a potential adhesive bond issue between the glass and aluminum frame for the following 3000 series frameless windows manufactured between January 6 through January 23, 2020: NOTE: See the Variants Codes section starting on page 5 for window and vent sizes and part numbers.   Safety Read and understand all instructions before installing or operating this product. Adhere to all safety labels.

The “CAUTION” symbol above is a sign that a procedure has a safety risk involved and may cause personal injury, product and/orproperty damageifnot performed safely andwithin theparameters set forth in this document.

  Use appropriate personal protective equipment (PPE) for the procedure being performed.   Moving parts can pinch, crush or cut. Keep clear and use caution.   Resources Required
  • Cordless or electric drill or screw gun
  • Phillips screw bit
  • 3/16″ drill bit
  • Pop rivet gun
  • Ladder
 

Window Identification

Window Size Window Size  X   = from inside trim ring RPO label or measure outside the whole/entire window Width X Height of glass, edge-to-edge. Egress Windows
  1. Inside the unit an EXIT sticker (Fig. 1) or red handle (Fig. 2A) will be
  2. Outside the unit the white backside of the EXIT sticker will be
Insulated Windows
  1. Inside the unit a smaller INSULATED WINDOW sticker (Fig. 3) or a super spacer (Fig. 4A) sandwiched between two panes of glass can be
  2. Outside the unit the white backside of the INSULATED WINDOW sticker (Fig. 3A) is
Egress and Insulated
  1. Inside the unit a smaller INSULATED WINDOW sticker (Fig. 3) can be seen or the super spacer (Fig. 4A) sandwiched between two panes of glass will be visible in addition to the EXIT sticker (Fig. 1) or red handle (Fig. 2).
  2. Outside the unit the white backside of the INSULATED WINDOW sticker (Fig. 3) can be seen located above the white backside of the EXIT sticker (Fig. 1).
 

Inspection

NOTE: Windows must be inspected (viewed) from outside the unit.
  1. Make sure the unit is on a level, flat surface then chock the wheels.
  2. Inspect the frameless window for proper adhesive bond where the glass meets the hinge frame (Fig. 5A).
NOTE: Fixed glass does not need to be inspected.
  1. Using under 20 pounds of force, or the amount of force it would take to open a car door, test all 3000 series crank-out vent and egress windows by gently tugging on the glass at the frame by hand or with a tool that will not scratch the glass.
  2. If the glass does not separate from the hinge (Fig. 6A), it is a good DO NOT REPLACE the vent. If the glass is not adhering to the vent (Fig. 7A), the glass DOES NEED TO BE REPLACED.
 

Repair Instructions per vent/sash type

https://support.lci1.com/ti-330-3000-series-window-mullion-vent-replacement https://support.lci1.com/ti-331-3000-series-window-vent-sash-replacement https://support.lci1.com/ti-334-3000-series-window-(with-scissor-latch)-vent-replacement  

Action Required

Submit all claims to RV OEM. Inspection: 0.5 hour per unit Replacement of glass: 0.3 hour per window  

Variant Codes

In each chart, the vent/sash variant code part numbers and descriptions will be red text and indented under the window variant code part number and description.  

3000 EPW Window Variants

Part Number Description
V000341326 3000 EPW 27 X 42 X 17 G20 TP BK W/SCRN F300-43137 – WINDOW
V000341932 ASSY SASH 3000 EPW 27 G20 TP 3.125 RADII
V000341328 3000 EPW 27 X 42 X 17 G20 TP INS BK W/SCRN F300-43138
V000341933 ASSY IG SASH 3000 EPW 27 G20 TP INS 3.125 RADII
V000341352 3000 EPW 30 X 36 X 17 G20 TP BK W/SCRN F300-43145
V000431278 ASSY SASH 3000 EPW 30 G20 TP 3.125 RADII
 

3000 FV Window Variants

Part Number Description
V000341388 3000 FV 15 X 15 G20 TP BK W/SCRN F300-44201
V000426848 ASSY SASH 3000 FV 15 X 15 G20 TP 3.125 RADII
V000341396 3000 FV 15 X 15 G20 TP INS BK W/SCRN F300-44202
V000426849 ASSY IG SASH 3000 FV 15 X 15 G20 TP INS 3.125 RADII
V000341409 3000 FV 16 X 18 G20 TP INS BK W/SCRN F300-43150
V000579652 ASSY IG SASH 3000 FV 16 X 18 G20 TP INS 3.125 RADII
V000341429 3000 FV 18 X 22 G20 TP INS BK W/SCRN F300-43154
V000341987 ASSY IG SASH 3000 FV 18 X 22 G20 TP INS 3.125 RADII
V000362454 3000 FV 24 X 12 G20 TP BK W/SCRN
V000579687 ASSY SASH 3000 FV 24 X 12 G20 TP 3.125 RADII
V000341470 3000 FV 24 X 15 G20 TP BK W/SCRN F300-43161
V000341988 ASSY SASH 3000 FV 24 X 15 G20 TP 3.125 RADII
V000341472 3000 FV 24 X 15 G20 TP INS BK W/SCRN F300-43162
V000341989 ASSY IG SASH 3000 FV 24 X 15 G20 TP INS 3.125 RADII
V000341483 3000 FV 24 X 20 G20 TP BK W/SCRN F300-43169
V000360100 ASSY SASH 3000 FV 24 X 20 G20 TP 3.125 RADII
V000341486 3000 FV 24 X 20 G20 TP INS BK W/SCRN F300-43170
V000426852 ASSY IG SASH 3000 FV 24 X 20 G20 TP INS 3.125 RADII
V000341502 3000 FV 25 X 14 G20 TP BK W/SCRN F300-44684
V000579712 ASSY SASH 3000 FV 25 X 14 G20 TP 3.125 RADII
V000341525 3000 FV 30 X 15 G20 TP BK W/SCRN F300-43178
V000341990 ASSY SASH 3000 FV 30 X 15 G20 TP 3.125 RADII
V000341527 3000 FV 30 X 15 G20 TP INS BK W/SCRN F300-43179
V000341991 ASSY IG SASH 3000 FV 30 X 15 G20 TP INS 3.125 RADII
V000341541 3000 FV 30 X 20 G20 TP BK W/SCRN F300-43183
V000356756 ASSY SASH 3000 FV 30 X 20 G20 TP 3.125 RADII
V000341545 3000 FV 30 X 20 G20 TP INS BK W/SCRN F300-43184
V000579783 ASSY IG SASH 3000 FV 30 X 20 G20 TP INS 3.125 RADII
V000341557 3000 FV 30 X 30 G20 TP BK W/SCRN F300-43187
V000341992 ASSY SASH 3000 FV 30 X 30 G20 TP 3.125 RADII
V000341569 3000 FV 36 X 15 G20 TP BK W/SCRN F300-43188
V000341996 ASSY SASH 3000 FV 36 X 15 G20 TP 3.125 RADII
V000341572 3000 FV 36 X 15 G20 TP INS BK W/SCRN F300-43189
V000341997 ASSY IG SASH 3000 FV 36 X 15 G20 TP INS 3.125 RADII
V000341673 3000 FV 36 X 22 G20 TP BK W/SCRN F300-43192
V000579817 ASSY SASH 3000 FV 36 X 22 G20 TP 3.125 RADII
V000341674 3000 FV 36 X 22 G20 TP INS BK W/SCRN F300-43193
V000579792 ASSY IG SASH 3000 FV 36 X 22 G20 TP INS 3.125 RADII
 

3000 FVD Window Variants

Part Number Description
V000341316 3000 FVD 42 X 22 G20 TP BK W/SCRN F300-43360
V000341888 ASSY LEFT SASH 3000 FVD 42 X 22 G20 TP 3.125 RADII
V000341968 ASSY RIGHT SASH 3000 FVD 42 X 22 G20 TP 3.125 RADII
V000341331 3000 FVD 48 X 15 G20 TP INS BK W/SCRN F300-43200
V000580311 ASSY IG LEFT SASH 3000 FVD 48 X 15 G20 TP INS 3.125 RADII
V000580313 ASSY IG RIGHT SASH 3000 FVD 48 X 15 G20 TP INS 3.125 RADII
V000341333 3000 FVD 48 X 18 G20 TP BK W/SCRN F300-43202
V000378153 ASSY LEFT SASH 3000 FVD 48 X 18 G20 TP 3.125 RADII
V000403802 ASSY RIGHT SASH 3000 FVD 48 X 18 G20 TP 3.125 RADII
V000341334 3000 FVD 48 X 18 G20 TP INS BK W/SCRN F300-43366
V000378154 ASSY IG LEFT SASH 3000 FVD 48 X 18 G20 TP INS 3.125 RADII
V000403803 ASSY IG RIGHT SASH 3000 FVD 48 X 18 G20 TP INS 3.125 RADII
V000341338 3000 FVD 48 X 22 G20 TP BK W/SCRN F300-43203
V000342018 ASSY LEFT SASH 3000 FVD 48 X 22 G20 TP 3.125 RADII
V000342022 ASSY RIGHT SASH 3000 FVD 48 X 22 G20 TP 3.125 RADII
V000341339 3000 FVD 48 X 22 G20 TP INS BK W/SCRN F300-43204
V000342019 ASSY IG LEFT SASH 3000 FVD 48 X 22 G20 TP INS 3.125 RADII
V000342023 ASSY IG RIGHT SASH 3000 FVD 48 X 22 G20 TP INS 3.125 RADII
V000341348 3000 FVD 48 X 30 G20 TP BK W/SCRN F300-43212
V000341899 ASSY LEFT SASH 3000 FVD 48 X 30 G20 TP 3.125 RADII
V000341970 ASSY RIGHT SASH 3000 FVD 48 X 30 G20 TP 3.125 RADII
V000341350 3000 FVD 48 X 30 G20 TP INS BK W/SCRN F300-43368
V000341900 ASSY IG LEFT SASH 3000 FVD 48 X 30 G20 TP INS 3.125 RADII
V000341971 ASSY IG RIGHT SASH 3000 FVD 48 X 30 G20 TP INS 3.125 RADII
V000341359 3000 FVD 58 X 15 G20 TP BK W/SCRN F300-43216
V000388746 ASSY LEFT SASH 3000 FVD 58 X 15 G20 TP 3.125 RADII
V000388747 ASSY RIGHT SASH 3000 FVD 58 X 15 G20 TP 3.125 RADII
V000341361 3000 FVD 58 X 15 G20 TP INS BK W/SCRN F300-43217
V000580357 ASSY IG LEFT SASH 3000 FVD 58 X 15 G20 TP INS 3.125 RADII
V000480412 ASSY IG RIGHT SASH 3000 FVD 58 X 15 G20 TP INS 3.125 RADII
V000341371 3000 FVD 60 X 22 G20 TP BK W/SCRN F300-43218
V000341901 ASSY LEFT SASH 3000 FVD 60 X 22 G20 TP 3.125 RADII
V000341972 ASSY RIGHT SASH 3000 FVD 60 X 22 G20 TP 3.125 RADII
V000341377 3000 FVD 60 X 29 G20 TP BK W/SCRN F300-43221
V000341903 ASSY LEFT SASH 3000 FVD 60 X 29 G20 TP 3.125 RADII
V000341971 ASSY RIGHT SASH 3000 FVD 60 X 29 G20 TP 3.125 RADII
V000341379 3000 FVD 60 X 29 G20 TP INS BK W/SCRN F300-43222
V000341904 ASSY IG LEFT SASH 3000 FVD 60 X 29 G20 TP INS 3.125 RADII
V000341975 ASSY IG RIGHT SASH 3000 FVD 60 X 29 G20 TP INS 3.125 RADII
V000341390 3000 FVD 72 X 28 G20 TP BK W/SCRN F300-43116
V000426862 ASSY LEFT SASH 3000 FVD 72 X 28 G20 TP 3.125 RADII
V000341978 ASSY RIGHT SASH 3000 FVD 72 X 28 G20 TP 3.125 RADII
V000341391 3000 FVD 72 X 28 G20 TP INS BK W/SCRN F300-43982
V000426863 ASSY IG LEFT SASH 3000 FVD 72 X 28 G20 TP INS 3.125 RADII
V000341979 ASSY IG RIGHT SASH 3000 FVD 72 X 28 G20 TP INS 3.125 RADII
 

3000 FVSE Window Variants

Part Number Description
V000341402 3000 FVSE 42 X 22 G20 TP BK W/SCRN F300-43381
V000341888 ASSY LEFT SASH 3000 FVD 42 X 22 G20 TP 3.125 RADII
V000341968 ASSY RIGHT SASH 3000 FVD 42 X 22 G20 TP 3.125 RADII
V000341405 3000 FVSE 42 X 22 G20 TP INS BK W/SCRN F300-43669
V000341889 ASSY IG LEFT SASH 3000 FVD 42 X 22 G20 TP INS 3.125 RADII
V000341969 ASSY IG RIGHT SASH 3000 FVD 42 X 22 G20 TP INS 3.125 RADII
V000341414 3000 FVSE 48 X 22 G20 TP BK W/SCRN F300-43328
V000342000 ASSY LEFT SASH 3000 FVD 44.1 X 22 G20 TP 3.125 RADII
V000579890 ASSY RIGHT SASH 3000 FVD 44.1 X 22 G20 TP 3.125 RADII
V000341417 3000 FVSE 48 X 22 G20 TP INS BK W/SCRN F300-43329
V000427053 ASSY IG LEFT SASH 3000 FVD 44.1 X 22 G20 TP INS 3.125 RADII
V000579894 ASSY IG RIGHT SASH 3000 FVD 44.1 X 22 G20 TP INS 3.125 RADII
V000341463 3000 FVSE 60 X 22 G20 TP BK W/SCRN F300-43532
V000341901 ASSY LEFT SASH 3000 FVD 60 X 22 G20 TP 3.125 RADII
V000341972 ASSY RIGHT SASH 3000 FVD 60 X 22 G20 TP 3.125 RADII
V000341471 3000 FVSE 60 X 29 G20 TP INS BK W/SCRN F300-43232
V000341904 ASSY IG LEFT SASH 3000 FVD 60 X 29 G20 TP INS 3.125 RADII
V000341975 ASSY IG RIGHT SASH 3000 FVD 60 X 29 G20 TP INS 3.125 RADII
V000341479 3000 FVSE 72 X 28 G20 TP BK W/SCRN F300-44446
V000426862 ASSY LEFT SASH 3000 FVD 72 X 28 G20 TP 3.125 RADII
V000341978 ASSY RIGHT SASH 3000 FVD 72 X 28 G20 TP 3.125 RADII
V000341481 3000 FVSE 72 X 28 G20 TP INS BK W/SCRN F300-44447
V000426863 ASSY IG LEFT SASH 3000 FVD 72 X 28 G20 TP INS 3.125 RADII
V000341979 ASSY IG RIGHT SASH 3000 FVD 72 X 28 G20 TP INS 3.125 RADII
 

3000 NV EPW Window Variants

Part Number Description
V000341306 3000 NV EPW 30 X 36 X 17 G20 TP BK NO SCRN F300-43883
V000431278 ASSY SASH 3000 EPW 30 G20 TP 3.125 RADII
V000346279 3000 NV EPW 36 X 48 X 17 G20 TP INS BK NO SCRN
V000473547 ASSY IG SASH 3000 EPW 36 G20 TP INS 3.125 RADII
 

3000 NV VEPW Window Variants

Part Number Description
V000537270 3000 NV VEPW 30 X 20 G20 TP BK NO SCRN
V000341964 ASSY SASH 3000 VEPW 30 X 20 G20 TP 3.125 RADII
 

3000 SV Window Variants

Part Number Description
V000385863 3000 SV 12 X 40 X 17 G20 TP BK W/SCRN
V000580594 ASSY SASH 3000 SV 12 G20 TP 3.125 RADII
V000531711 3000 SV 12 X 40 X 17 G20 TP INS BK W/SCRN
V000580595 ASSY IG SASH 3000 SV 12 G20 TP INS 3.125 RADII
V000341588 3000 SV 18 X 22 X 9 G20 TP BK W/SCRN F300-00546548
V000426963 ASSY SASH 3000 SV 18 X 9 G20 TP 3.125 RADII
V000341593 3000 SV 18 X 34 X 17 G20 TP BK W/SCRN F300-43235
V000342006 ASSY SASH 3000 SV 18 G20 TP 3.125 RADII
V000341594 3000 SV 18 X 34 X 17 G20 TP INS BK W/SCRN F300-43236
V000342007 ASSY IG SASH 3000 SV 18 G20 TP INS 3.125 RADII
V000341597 3000 SV 18 X 36 X 17 G20 TP BK W/SCRN F300-43387
V000342006 ASSY SASH 3000 SV 18 G20 TP 3.125 RADII
V000341598 3000 SV 18 X 36 X 17 G20 TP INS BK W/SCRN F300-43302
V000342007 ASSY IG SASH 3000 SV 18 G20 TP INS 3.125 RADII
V000341609 3000 SV 18 X 48 X 17 G20 TP BK W/SCRN F300-43394
V000342006 ASSY SASH 3000 SV 18 G20 TP 3.125 RADII
V000341610 3000 SV 18 X 48 X 17 G20 TP INS BK W/SCRN F300-43395
V000342007 ASSY IG SASH 3000 SV 18 G20 TP INS 3.125 RADII
V000341617 3000 SV 24 X 36 X 17 G20 TP BK W/SCRN F300-43322
V000342008 ASSY SASH 3000 SV 24 G20 TP 3.125 RADII
V000341618 3000 SV 24 X 36 X 17 G20 TP INS BK W/SCRN F300-43323
V000342009 ASSY IG SASH 3000 SV 24 G20 TP INS 3.125 RADII
V000341622 3000 SV 24 X 48 X 17 G20 TP BK W/SCRN F300-43324
V000342008 ASSY SASH 3000 SV 24 G20 TP 3.125 RADII
V000341632 3000 SV 30 X 36 X 17 G20 TP BK W/SCRN F300-43238
V000365846 ASSY SASH 3000 SV 30 G20 TP 3.125 RADII
V000341635 3000 SV 30 X 36 X 17 G20 TP INS BK W/SCRN F300-43239
V000580624 ASSY IG SASH 3000 SV 30 G20 TP INS 3.125 RADII
V000341643 3000 SV 36 X 36 X 17 G20 TP BK W/SCRN F300-43309
V000342010 ASSY SASH 3000 SV 36 G20 TP 3.125 RADII
 

3000 SVD Window Variants

Part Number Description
V000341657 3000 SVD 42 X 36 X 17 G20 TP BK W/SCRN F300-43240
V000341909 ASSY LEFT SASH 3000 SVD 42 G20 TP 3.125 RADII
V000341980 ASSY RIGHT SASH 3000 SVD 42 G20 TP 3.125 RADII
V000341658 3000 SVD 42 X 36 X 17 G20 TP INS BK W/SCRN F300-43365
V000341910 ASSY IG LEFT SASH 3000 SVD 42 G20 TP INS 3.125 RADII
V000341981 ASSY IG RIGHT SASH 3000 SVD 42 G20 TP INS 3.125 RADII
V000341667 3000 SVD 48 X 22 X 9 G20 TP BK W/SCRN F300-00546103
V000372520 ASSY LEFT SASH 3000 SVD 48 X 9 G20 TP 3.125 RADII
V000396155 ASSY RIGHT SASH 3000 SVD 48 X 9 G20 TP 3.125 RADII
V000341669 3000 SVD 48 X 29 X 9 G20 TP BK W/SCRN F300-42057
V000372520 ASSY LEFT SASH 3000 SVD 48 X 9 G20 TP 3.125 RADII
V000396155 ASSY RIGHT SASH 3000 SVD 48 X 9 G20 TP 3.125 RADII
V000341748 3000 SVD 48 X 36 X 17 G20 TP BK W/SCRN F300-43242
V000341911 ASSY LEFT SASH 3000 SVD 48 G20 TP 3.125 RADII
V000341982 ASSY RIGHT SASH 3000 SVD 48 G20 TP 3.125 RADII
V000341749 3000 SVD 48 X 36 X 17 G20 TP INS BK W/SCRN F300-43243
V000341912 ASSY IG LEFT SASH 3000 SVD 48 G20 TP INS 3.125 RADII
V000341983 ASSY IG RIGHT SASH 3000 SVD 48 G20 TP INS 3.125 RADII
V000341774 3000 SVD 60 X 32 X 17 G20 TP BK W/SCRN F300-44039
V000342020 ASSY LEFT SASH 3000 SVD 60 G20 TP 3.125 RADII
V000401622 ASSY RIGHT SASH 3000 SVD 60 G20 TP 3.125 RADII
V000341779 3000 SVD 60 X 36 X 17 G20 TP BK W/SCRN F300-43326
V000342020 ASSY LEFT SASH 3000 SVD 60 G20 TP 3.125 RADII
V000401622 ASSY RIGHT SASH 3000 SVD 60 G20 TP 3.125 RADII
V000341796 3000 SVD 70 X 46 X 17 G20 TP BK W/SCRN F300-43889
V000342016 ASSY LEFT SASH 3000 SVD 70 G20 TP 3.125 RADII
V000408351 ASSY RIGHT SASH 3000 SVD 70 G20 TP 3.125 RADII
 

3000 SVSE Window Variants

Part Number Description
V000341826 3000 SVSE 48 X 36 X 17 G20 TP BK W/SCRN F300-43271
V000341911 ASSY LEFT SASH 3000 SVD 48 G20 TP 3.125 RADII
V000341982 ASSY RIGHT SASH 3000 SVD 48 G20 TP 3.125 RADII
V000341827 3000 SVSE 48 X 36 X 17 G20 TP INS BK W/SCRN F300-43272
V000341912 ASSY IG LEFT SASH 3000 SVD 48 G20 TP INS 3.125 RADII
V000341983 ASSY IG RIGHT SASH 3000 SVD 48 G20 TP INS 3.125 RADII
V000341845 3000 SVSE 60 X 48 X 17 G20 TP BK W/SCRN F300-43282
V000342020 ASSY LEFT SASH 3000 SVD 60 G20 TP 3.125 RADII
V000401622 ASSY RIGHT SASH 3000 SVD 60 G20 TP 3.125 RADII
V000341848 3000 SVSE 60 X 48 X 17 G20 TP INS BK W/SCRN F300-43283
V000361813 ASSY IG LEFT SASH 3000 SVD 60 G20 TP INS 3.125 RADII
V000409311 ASSY IG RIGHT SASH 3000 SVD 60 G20 TP INS 3.125 RADII
 

3000 VEPW Window Variants

Part Number Description
V000341870 3000 VEPW 30 X 20 G20 TP BK W/SCRN F300-43424
V000341964 ASSY SASH 3000 VEPW 30 X 20 G20 TP 3.125 RADII
V000341872 3000 VEPW 30 X 20 G20 TP INS BK W/SCRN F300-43425
V000341965 ASSY IG SASH 3000 VEPW 30 X 20 G20 TP INS 3.125 RADII
V000341891 3000 VEPW 36 X 22 G20 TP BK W/SCRN F300-43434
V000341966 ASSY SASH 3000 VEPW 36 X 22 G20 TP 3.125 RADII
V000341892 3000 VEPW 36 X 22 G20 TP INS BK W/SCRN F300-43433
V000341967 ASSY IG SASH 3000 VEPW 36 X 22 G20 TP INS 3.125 RADII
 

Chronology of Defect Determination:

3/5/2020 – 3/6/2020 – JaycoeBay advised that LCI identified a potential issue with adhesive bond failures on their 3000 series windows.

3/13/2020 – LCI provided a list of affected windows shipped to JaycoeBay with plant and purchase order references. LCI also provided a list of units inspected by them on 1/28/2020 through 1/30/2020, with notations indicating inspection results.

3/16/2020 JaycoeBay received LCI TSB 15-002-19 to address inspection and replacement of affected windows.

3/18/2020 Based upon information available at that time, JaycoeBay’s Corrective and Preventive Action Committee (CPAC) reviewed the issue and determined to issue a service bulletin to address the issue.

3/18/2020 to 5/4/2020 Operations at LCI, JaycoeBay and JaycoeBay dealers were impacted by COVID-related stayat-home orders. On 3/23/2020, Indiana issued a “stay-at-home” order, and during this time, LCI closed most of its operations, and JaycoeBay dealers around the country shut down or had minimal operations in accordance with applicable stay-at-home orders.  During the week of March 23, 2020, JaycoeBay began closing most of its operations to observe social distancing guidance. Skeleton crew retained to maintain minimal operations. During this time, JaycoeBay reviewed records to match LCI deliveries with production reports, inspect and remedy inventory, and reconcile this inventory with information from LCI on deliveries.

5/4/2020 JaycoeBay begins a partial return of its workforce.

5/15/2020 JaycoeBay releases TSB 20-009 to Dealers and Retail Customers to coincide with availability of replacement windows from LCI. NHTSA required 579 report submission is also complete.

5/18/2020 Jonathan Harrison (NHTSA-ODI) contacted Paul Rine (JaycoeBay Compliance) regarding rationale for filing of a TSB versus Recall.

6/1/2020 Paul Rine (JaycoeBay) provided a written response to Jonathan Harrison (NHTSA-ODI), providing additional background in this issue addressed as a TSB-009.

6/1/2020 – 6/3/202 JaycoeBay reviews incidents and similar situations in industry to assess safety factors.

6/4/2020 Although there have been no claims of separation involving retail customers and no accidents or injuries related to this issue, following discussions with NHTSA and having received information that dealer inspections (under TSB 20-009) revealed several units in dealer inventory with poor adhesion, JaycoeBay decided to convert the service campaign into a safety recall.

 

3 Affected Products

Vehicles

HIGHLAND RIDGEMESA RIDGE2020
HIGHLAND RIDGEOPEN RANGE2020
HIGHLAND RIDGESILVERSTAR2020

 

4 Associated Documents

Remedy Instructions and TSB

RCRIT-20V338-7043.pdf 1430.48KB

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Miscellaneous Document-Chronology of Defect Determination for 573

RMISC-20V338-6330.pdf 340.569KB

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Defect Notice 573 Report

RCLRPT-20V338-9665.PDF 213.396KB

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SaleBestseller No. 1
Invisible Glass 91164-2PK 19-Ounce Foam Cleaner for Auto and Home for a Streak-Free Shine, Deep Cleaning Foaming Action, Safe for Tinted and Non-Tinted Windows, Ammonia Free, Pack of 2
Invisible Glass 91164-2PK 19-Ounce Foam Cleaner for Auto and Home for a Streak-Free Shine, Deep Cleaning Foaming Action, Safe for Tinted and Non-Tinted Windows, Ammonia Free, Pack of 2
  • INVISIBLE GLASS CLEANER: Invisible Glass Cleaner is the #1 top seller in automotive for window and glass cleaning at home and in the car. Get a brilliant, streak-free shine that's instantly noticeable.
  • DEEP-CLEANSING FOAM: This unique foam cleanser scrubs deep to remove road grease, grim, dirt, fingerprints, salt, mud, and more for glass so clean, you’ll think it’s invisible!
  • RESIDUE-FREE: Free from soaps, scents, and dyes, our proprietary blend ensures a brilliant shine without any streaky additives. Achieve spotless, streak-free glass with our 100% residue-free formula.
  • SAFE FOR TINTED GLASS: Ammonia-free and perfect for all glass surfaces, including tinted windows, windshields, stainless steel appliances, and more.
  • PROUDLY MADE IN THE USA: Invisible Glass is formulated, manufactured, and distributed in the USA. We use superior ingredients to deliver unmatched performance and reliability you can trust. We're committed to your satisfaction—If anything doesn't meet your expectations, contact us, and we'll make it right!
$11.99 −$1.80 $10.19 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 2
Invisible Glass 92164 22-Ounce Premium Glass Cleaner and Window Spray for Auto and Home Provides a Streak-Free Shine on Windows, Windshields, and Mirrors is Residue and Ammonia Free and Tint Safe
Invisible Glass 92164 22-Ounce Premium Glass Cleaner and Window Spray for Auto and Home Provides a Streak-Free Shine on Windows, Windshields, and Mirrors is Residue and Ammonia Free and Tint Safe
  • RESIDUE FREE: The Invisible Glass CLEAR DRY formula contains no streaky soaps, scents, or dyes leaving absolutely ZERO residue on your glass.
  • AMMONIA-FREE: This unique formula contains no ammonia, so it’s perfect for use on tinted and non-tinted glass
  • CONVENIENT SPRAY BOTTLE: This 22-Ounce trigger spray bottle makes it easy to squeeze out every drop of glass cleaner for a brilliant shine on all glass surfaces in your car, truck, boat and RV. Perfect for use at home and the office tool
  • SURFACES: Easily remove dirt, pet slobber, grease, fingerprints, sap, bugs and more from glass surfaces such as windshields, windows, and mirrors
  • MADE IN USA: Proudly American-made, you can trust the quality and superior formula of this glass cleaner and window spray. It’s the best super window cleaner you can buy
$7.99 −$3.63 $4.36 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 3
Chemical Guys CLD30016 Streak Free Glass & Window Cleaner (Works on Glass, Windows, Mirrors, Navigation Screens & More; Car, Truck, SUV and Home Use), Ammonia Free & Safe on Tinted Windows, 16 fl oz
Chemical Guys CLD30016 Streak Free Glass & Window Cleaner (Works on Glass, Windows, Mirrors, Navigation Screens & More; Car, Truck, SUV and Home Use), Ammonia Free & Safe on Tinted Windows, 16 fl oz
  • THE GO TO GLASS CLEANER - Streak Free is the gentle, tint safe glass cleaner that removes dirt, dust, fingerprints, grease, oil, and grime with no left over residue, no streaking, and no fuss.
  • A TRUELY CLEAN EXPERIENCE - Streak Free leaves no streaks, spots, or stains and truly makes your glass disappear; containing static inhibiting agents that help resist dust that is attracted to the surface due to the charge generated by rubbing surface with a towel.
  • AMMONIA FREE - Streak Free is the gentle ammonia free formula safe for any window tint film; Other cheaper glass cleaners work by using harsh and toxic chemicals that stain, bubble, and degrade your tint.
  • NO HARSH CHEMICALS - Streak Free is mixed without volatile chemicals, harsh cleaners, or caustic ingredients, ensuring your expensive tint gets the most delicate yet thorough cleansing experience possible.
  • NOT JUST FOR YOUR CAR - Perfect for auto, home, and office; works on glass, mirrors, screens, lenses, & more; Professional grade results anyone can achieve
$9.97 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 4
Rain-X 630018 Auto Glass Cleaner, 23 oz. - Cleans Car Windows, Windshields and Other Auto Glass Surfaces for a Clean, Streak-Free Finish
Rain-X 630018 Auto Glass Cleaner, 23 oz. - Cleans Car Windows, Windshields and Other Auto Glass Surfaces for a Clean, Streak-Free Finish
  • Streak-Free Shine
  • Removes Tough Stains
  • Outperforms the Competition
  • Safe for permanently tinted windows
$5.00 −$2.04 $2.96 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 5
Sprayway Glass Cleaner, SW-050 19 oz Cleaner for Auto and Home for a Streak-Free Shine, Deep Cleaning Foaming Action, Safe for Tinted & Non-Tinted Windows, Ammonia Free Foam Glass Cleaner, Pack of 3
Sprayway Glass Cleaner, SW-050 19 oz Cleaner for Auto and Home for a Streak-Free Shine, Deep Cleaning Foaming Action, Safe for Tinted & Non-Tinted Windows, Ammonia Free Foam Glass Cleaner, Pack of 3
  • Best GLASS CLEANER: Discover why Sprayway Glass Cleaner is the top-rated choice for automotive, home, and car window cleaning. Experience a remarkable, crystal-clear clean that's immediately noticeable.
  • STREAK-FREE & NO RESIDUE: Our meticulous Glass formula ensures no streaks, drips, or mess. It contains no soapy, scented, or dyed ingredients, leaving your glass surfaces absolutely residue-free.
  • POWERFUL FOAM CLEANER: This innovative foam cleaner penetrates deep to remove road grime, dirt, fingerprints, salt, mud, and more from your windshield and mirrors, delivering a stunning shine.
  • SAFE FOR TINTED GLASS: Sprayway Glass Cleaner is ammonia-free, making it suitable for both tinted and non-tinted glass surfaces. Use it on stainless steel appliances, in your car, on your boat, at the office, and beyond.
  • EVEN MIST SPRAY: The fine mist spray evenly coats glass surfaces without drips or dribbles, ensuring a thorough clean that radiates from within. It's safe for both indoor and outdoor use!
$7.47 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 6
Armor All Liquid Auto Glass Cleaner by Armor All, Glass Cleaners for Cars, Trucks, 22 Fl Oz Each
Armor All Liquid Auto Glass Cleaner by Armor All, Glass Cleaners for Cars, Trucks, 22 Fl Oz Each
  • This Item Armor All Auto Glass Cleaner 22 Oz.
  • Used for Building Materials & Ladders, Flooring
  • The Product is manufactured inUnited States
$5.99 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 7
MEGUIAR'S G8224 Perfect Clarity Glass Cleaner - 24 oz. 2 Pack
MEGUIAR'S G8224 Perfect Clarity Glass Cleaner - 24 oz. 2 Pack
$28.49 −$11.08 $17.41
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 8
Sprayway Glass Cleaner with Foaming Spray for a Streak-Free Shine for Home and Automotive Use, 19 oz., Pack of 6
Sprayway Glass Cleaner with Foaming Spray for a Streak-Free Shine for Home and Automotive Use, 19 oz., Pack of 6
  • Excellent for windows, mirrors, windshields and other glass surfaces
  • Heavy-duty foam clings to vertical surfaces
  • Contains perfume-grade alcohol for best performance
  • Ammonia-free with a clean fresh fragrance
$15.54 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 9
Sprayway Glass Cleaner Aerosol Spray, 19 oz (Packaging May Vary)
Sprayway Glass Cleaner Aerosol Spray, 19 oz (Packaging May Vary)
  • Cleans in seconds
  • Spray on-wipe off
  • Glass become sparkling clear and stays clean longer
  • Cleans light fixtures and reflectors, mirrors, desk tops, glass doors, tile, vases, shelves, and statues
$7.90
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 10
Safelite Glass Cleaner, 19 oz, 2 Pack
Safelite Glass Cleaner, 19 oz, 2 Pack
  • Professional Grade
  • Dissolves Dirt, Grease & Grime
  • Streak Free
  • Ammonia Free
  • Pleasant Smelling
$24.98
Buy on Amazon Price incl. tax, excl. shipping

Last update on 2025-04-15 / Affiliate links / Images from Amazon Product Advertising API

 

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