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June 12, 2020 NHTSA CAMPAIGN NUMBER: 20V348000
Seat Belts May Not Restrain Occupant/FMVSS 209
An unsecured occupant has an increased risk of injury in the event of a crash.
NHTSA Campaign Number: 20V348
Manufacturer Coach and Equipment Mfg Corp.
Components SEAT BELTS
Potential Number of Units Affected 72
Summary
Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2019-2020 Phoenix mini
-buses built on Ford E Series Cutaway Chassis and equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, “Seat Belt Assemblies.”
Remedy
Coach and Equipment will notify owners, and Freedman will replace the retractors, free of charge. The recall began June 25, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
M2K JSS Retractor Inspection
Inspection Instructions
- Fold seat down (3PT seat). For GO-ES, seat it must be flipped into wall mounted position to engage belt mechanism.
- Slowly retract webbing.
Pass Criteria
- If the retractor locks between 30-700mm of webbing.
Fail Criteria
- No webbing can be extracted
- More than 700mm (27.5in) of webbing can extracted prior to lock.
- Use tape measure to confirm webbing length.
Note: Do not fully extract webbing, this will lock the mechanism and is not what it being inspected.
Regardless of pass/fail please fill out the form below and a customer service representative will be in contact with you if further action is necessary. https://www.freedmanseating.com/instructions/m2k-retractor/
Customer Service Contact Information:
Email: PartsDept@freedmanseating.com
Terry Gogins
Customer Service Department
773-524-2440 EXT 233
Anthony Lee
Customer Service Department
773-524-2440 EXT 311
IMPORTANT SAFETY RECALL NOTICE
June 22, 2020
OWNER ADDRESS
RE: Safety Standard Recall Notification # 20V348
Dear OWNER NAME,
This recall notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Coach and Equipment Mfg. Corp. has decided that a defect, which relates to motor vehicle safety may exist with your Coach and Equipment Mfg. Corp. buses installed with Freedman GO-ES Foldaway Seats.
I M P O R T A N T!
- Your Coach and Equipment Mfg. Corp. buses installed with Freedman GO-ES Foldaway Seats are being recalled.
- Please review the Freedman Seating inspection Instruction video and inspect any Freedman GO-ES Foldaway Seats installed in your Coach and Equipment Mfg. Corp. buses built between 9/1/2019 and 3/31/2020.
WHAT IS BEING RECALLED?
This recall applies to approximately 72 Coach and Equipment Mfg. Corp. Phoenix model buses manufactured between 9/1/2019 and 3/31/2020 that were installed with Freedman GO-ES Foldaway Seats.
WHY IS IT BEING RECALLED?
The Freedman GO-ES Foldaway Seats installed in your Coach and Equipment Mfg. Corp. buses may have been built with seat belt retractors that do not meet the requirements of FMVSS 209. This defect may increase the risk of occupant injury in the event of a vehicle collision or crash.
WHAT YOU AS THE OWNER / OPERATOR SHOULD DO:
- Inspect the Freedman GO-ES Foldaway Seat Belt Retractors in the concerned buses in your fleet using the supplied list of buses and the instruction video found at the link below.
- https://www.freedmanseating.com/instructions/m2k-jss-retractor/
- Once the inspections are completed, you must complete the m2k-jss-retractor online form whether the seat belt retractors were found compliant or not.
- Replacement seat belt retractors will be sent using information from your online form submittal.
- Upon completion of any recall repair work, you must file a claim with the Freedman Seating Company Customer Service for reimbursement referencing Freedman Seating Company Recall # 20E-004 on the claim.
- Freedman Seating Company Recall Contacts: Terry Gogins or Anthony Lee or Anna Kurzawa
Customer Service Representative
Freedman Seating Company
4545 W Augusta Blvd
Chicago, IL. 60465
800-443-4540
Terry.gogins@freedmanseating.com
Anthony.lee@freedmanseating.com
Anna.Kurzawa@freedmanseating.com
WHAT COACH AND EQUIPMENT MFG. CORP. / FREEDMAN SEATING COMPANY WILL DO:
Coach and Equipment Mfg. Corp. incorporation with Freedman Seating Company will provide at no cost inspection / repair instructions, materials and reimbursement of labor costs for repairing defective seat belt retractors. The Freedman Seating Company has determined that each repair should take approximately 15 minutes and Freedman Seating Company will reimburse repair labor accordingly at $25.00 per seat belt retractor.
If you feel that Coach and Equipment Mfg. Corp. has not fully answered your questions, please contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Thank you for your prompt attention to this matter. Your safety and satisfaction with the buses and services Coach and Equipment Mfg. Corp. provides to you are important to us. We regret this inconvenience to you. If you have any questions concerning these procedures, please contact Freedman Seating Customer Service at (800)-443-4540, or Coach and Equipment Mfg. Corp. at 800-724-8464.
Sincerely,
George D’Amato
Recall Administrator
Coach and Equipment Mfg. Corp.
Address: PO Box 36 ● 130 Horizon Park Drive ● Penn Yan, NY 14527 ● Main: 315.536.2321 ● Web: www.coachandequipment.com
IMPORTANT SAFETY RECALL NOTICE
DEALER ADDRESS
June 22, 2020
Re: Safety Defect Recall Notification # 20V-348
Dear DEALER NAME
WHAT IS BEING RECALLED?
This recall applies to approximately 72 Coach and Equipment Mfg. Corp. Phoenix model buses manufactured between September 1, 2019 and March 31, 2020 that were installed with Freedman GO-ES Foldaway Seats.
WHY IS IT BEING RECALLED?
The Freedman GO-ES Foldaway Seats installed in these buses may have been built with seat belt retractors that do not meet the requirements of FMVSS 209. This can increase the risk of occupant injury in the event of a vehicle collision.
WHAT COACH AND EQUIPMENT MFG. CORP. / FREEDMAN SEATING COMPANY WILL DO:
Coach and Equipment Mfg. Corp. incorporation with Freedman Seating Company will provide at no cost inspection and repair instructions, materials and reimbursement of labor costs for repairing defective seats. The Freedman Seating Company has determined that each repair should take approximately 15 minutes and Freedman Seating Company will reimburse repair labor accordingly at $25.00 per seat belt retractor.
WHAT YOU AS THE DEALER SHOULD DO:
- If any of the recall population are still on site. Go to the link below for inspection instructions. freedmanseating.com/instructions/m2k-jss-retractor
- Inspect the Freedman GO-ES Foldaway Seats installed in the concerned Coach and Equipment buses.
- Once the inspections are completed, you must complete the m2k-jss-retractor online form whether the seat belt retractors were found compliant or not.
- Replacement seat belt retractors will be sent using information from your online form submittal.
- Upon completion of any recall repair work, you must file a claim with the Freedman Seating Company Customer Service for reimbursement referencing Freedman Seating Company Recall # 20E-004 on the claim.
- Freedman Seating Company Recall Contacts:
Terry Gogins or Anthony Lee or Anna Kurzawa
Customer Service Representative
Freedman Seating Company
4545 W Augusta Blvd
Chicago, IL. 60465
800-443-4540
Terry.gogins@freedmanseating.com
Anthony.lee@freedmanseating.com
Anna.Kurzawa@freedmanseating.com
Please be reminded that it is a violation of Federal law for you to sell or lease the vehicles covered by this notification until this recall has been performed on these vehicles. Substantial civil penalties apply to violations of this law.
Your assistance with this recall is appreciated. Should you have any questions or concerns, please contact Freedman Seating at (800) 443-4540 or Coach and Equipment Mfg. Corp. at (800)-724-8464.
Sincerely,
George D’Amato
Recall Administrator
Coach and Equipment Mfg. Corp.
Address: PO Box 36 ● 130 Horizon Park Drive ● Penn Yan, NY 14527 ● Main: 315.536.2321 ● Web: www.coachandequipment.com
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| COACH AND EQUIPMENT | PHOENIX | 2019-2020 |
4 Associated Documents
Remedy Instructions and TSB
RCRIT-20V348-4681.pdf 132.406KB
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Non-Compliance 573 Report
RCLRPT-20V348-1314.PDF 213.771KB
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Owner Notification Letter(Part 577)
RCONL-20V348-8203.pdf 172.353KB
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Manufacturer Notices(to Dealers,etc)
RCMN-20V348-2136.pdf 174.057KB
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