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October 7, 2020 NHTSA CAMPAIGN NUMBER: 20V620000
Stove Saddle Valves may Leak Gas
A gas leak can increase the risk of a fire.
NHTSA Campaign Number: 20V620
Manufacturer Lance Camper Manufacturing. Corp.
Components EQUIPMENT
Potential Number of Units Affected 725
Summary
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Remedy
Lance Camper will notify owners, and Dometic dealers will repair the affected stoves. The recall began on December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The Problem:
The user of a recreational vehicle or marine vessel can become aware of the potential defect when, after some period of usage, begins to smell gas near the stove when it is not in operation; if the user or other servicer then attempts to tighten the bolts that hold the valves under the stove burners, the tightening action can cause irreversible damage to the o-ring seal at the valve(s), resulting in a continuous gas leak. Such leak can result in a fire.
Affected Units:
The potentially affected Cooking Stoves have the following model series numbers
S31
with suffixes S31 with suffixes BMFBO, BPFBO, SPCMO, SPFMO R1731 with suffixes BBPFBO, BBPCMO, BBPFBR, BBPFMO, BDICMO, BSPCMO, BSPCMR, BSPFBO, BSPFBR, BSPFMO, BSPFMR, SLICMO, SSPCMO, SSPFBO, SSPFBR, SSPFMO, AND SSPFMR R2131 with suffixes BBPFBO, BBPCMO, BSPCBO, BSPCMO, BSPFBO, BSPFMO, BSPFMR, SSPCMO, SSPFMO,ยท
The potentially affected Cooking Stoves have serial number ranges as follows:
the S31 Cooking Stoves that are in the population of the potentially defective units are between SU02100001 -SU0210100; SU93600001 – SU93600300; and SU82200001-SU83900100.
the R1731 and R2131 Cooking Stoves that are in the population of the potentially defective units are between 81897193 through 02799381.
IF YOU OWN ONE OF THE UNITS SHOWN ABOVE AND YOU SMELL GAS, BECAUSE GAS CAN LEAK INTO THE RV THROUGH A DAMAGED STOVE VALVE, YOU MUST IMMEDIATELY SHUT THE GAS OFF AT THE RV LP TANK REGULATOR. THEREAFTER DO NOT ATTEMPT TO USE LP GAS WITHIN THE RV UNTIL THE STOVE VALVE IS REPAIRED AND DO NOT ATTEMPT TO USE THE COOKING STOVE.
SEOCONTENT-START
LANCE
December 81 2020
IMRORTANT SAEETY RECAl.l] INIIDRMATION
Dear Valued Customer:
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Issued in Accordance
With Federal Law N**H**T*S A
This notice is sent to you in accordance with the requirements of the National
Highway Traffic and Motor Vehicle Safety Act
RE: Dometic S31, R1731, AND R2131 Series COOKING STOVES; Recall – 20E071
Dear Valued Customer:
Dometic Corporation has decided that a defect which is related to motor vehicle safety exists on the S31,
R1731, AND R2131 Series COOKING STOVES that were manufactured between May of 2018 and July
9, 2020.
Page 1 of 3
LANCE
~-vfiROUP
6. There is a RECALL RESPONSE CARD with each RECALL REMEDY KIT. Make sure that the
service center or dealer fills in the 20E071 Cooking Stove Recall Response Card and sends it
back to Dometic. The Recall Response Card is already set up with postage for return.
If YOU no tonger Own the RV or Boat with the S31, R1731, or R2131 cooking stove: If you are
no longer an owner of an RV or Boat that has an S31. R 1731, or R2131 cooking stove, please call
us (661) 949-3322 Ext. 222 and tell us the name and address of the new owner, dealer, service
center, or whomever you delivered the RV or RV appliance to. We would greatly appreciate you
furnishing us with this information so we can follow through with notification to the subsequent
owner.
You May Receive More Than One Mailing Regarding Recall 20E071:
In order to reach as many customers who own an RV with the Dometic S31 J R 1731, or R2131
cooking stove installed, Dometic Corporation and the original equipment manufacturers of RV’s, and
Boats will each send notifications, which ALL pertain to the same single Recall (20E071). One Final
Request:
Lance Camper MFG appreciates your business and is committed to your safety. Before you forget
please check to see if your S31, R 1731, or R2131 cooking stove is one of the models shown here and
if it is in the recall population. Follow these instructions so that you remain safe and your cooking
stove gets the proper remedy installed.
9084_01_01 BD_ V1.1
In the event that you find it difficult to carry out the instructions provided, please call The Dometic
Recall Line at 888-943-4905 or 574-389-3713. If you still cannot complete the remedy and are
dissatisfied with our service, you can contact the National Highway Traffic Safety Administration at
https://www.safercar.gov,or call the toll-free NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY:
1800-424-9153).
On a personal note:
Lance Camper MFG Sincerely apologizes for any inconvenience that this may have caused. We are
dedicated to developing innovative products that are safe to use and serve the needs and enhance
the experience of our mobile customers. Thank you for this opportunity to serve you.
Sincerely;
Mike Williams
National Service Manager
Lance Camper MFG
43014 Exchange Place
Lancaster, Ca 93535
Page 3 of 3
SEOCONTENT-END
4 Affected Products
Vehicle
MAKE | MODEL | YEAR |
LANCE | TRAVEL TRAILER | 2018-2021 |
10 Associated Documents
Defect Notice 573 Report
RCLRPT-20V620-6284.PDF 215.549KB
Recall Quarterly Report #3, 2021-2
RCLQRT-20V620-0464.PDF 211.314KB
Recall Acknowledgement
RCAK-20V620-7234.pdf 244.838KB
Recall Quarterly Report #2, 2021-1
RCLQRT-20V620-0899.PDF 211.229KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20V620-8712.PDF 211.128KB
Interim Owner Notification Letter(Part 577)
RIONL-20V620-4211.pdf 121.802KB
Owner Notification Letter(Part 577)
RCONL-20V620-4211.pdf 125.639KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V620-0047.pdf 125.639KB
Recall 573 Report-Amendment 1
RCLRPT-20V620-3460.PDF 215.804KB
Recall Quarterly Report #4, 2021-3
RCLQRT-20V620-6147.PDF 211.418KB
Latest Recalls Documents
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