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November 30, 2020 NHTSA CAMPAIGN NUMBER: 20V742000
If flange failure occurs, loose parts may fall into the clutch pressure plate assembly, resulting in clutch disengagement, thereby increasing the risk of a crash.
NHTSA Campaign Number: 20V742
Manufacturer Daimler Trucks North America LLC
Components POWER TRAIN
Potential Number of Units Affected 1,233
Summary
Daimler Trucks North America LLC (DTNA) is recalling certain 2021 Freightliner
Cascadia vehicles. The clutch flange may break due to the heat treating and stamping process.
Remedy
DTNA will notify owners, and dealers will replace the clutch on the affected vehicles, free of charge. The recall began February 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-869.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
General Information
Daimler Trucks North America LLC, on behalf of its DETROITTM Powertrain Division, is initiating Recall Campaign D21R3 to replace the LuK Clutch Disk
Certain DT12 Transmissions equipped with the LuK clutch assemblies need the clutch disc and pressure plate replaced to prevent future damage and failure while in service.
All units with a clutch disk in the effected date range require a new clutch disc, pressure plate, mounting bolts.
Additionally, all the vehicles in the population require programming updates for the ACM, MCM, CPC and TCM. Please refer to the attached work instructions for MINIMUM software versions.
Affected LuK clutches were manufactured between July 8, 2020 and August 15, 2020. Identify them using the following date codes:
There are approximately 1244 units affected by this Recall Campaign.
Work Instructions
Please refer to the attached work instructions. Prior to performing the recall campaign, check the vehicle for a completion sticker (Form WAR261).
Replacement Parts
Replacement parts are now available. Order new part number(s), listed below, from your facing Parts Distribution Center.
Corrective Procedure
Transmission Removal
1. Park vehicle on a level surface, turn ignition OFF, set parking brake and chock tires.
2. Disconnect batteries at the negative post, including the batteries for the auxiliary HVAC, if equipped.
3. If required, remove the right-hand forward side-fairing panel. If needed, see the vehicle workshop manual.
4. Remove the left- and right-hand cab-mounted splash shields.
5. To improve access, raise the front of the vehicle and support it with safety stands.
6. Remove the ATD outlet/tail pipe, if it is routed inboard of the frame rail.
7. Remove the ATD inlet pipe and bellows in one piece.
8. Drop the front of the driveline. If needed, see the vehicle workshop manual.
9. Remove any brackets and wire routing attached to the transmissionโs top.
10. Remove the battery cable routing brackets (if applicable) from the transmissionโs bottom.
11. Disconnect the oil cooler lines, if equipped.
12. Disconnect the chassis harness connector from the transmission control module (TCM), and the transmission harness from the clutch position sensor pass-through.
13. Drain the main air system and the isolated transmission reserve air tank.
14. Remove the air supply quick disconnect from the transmissionโs back.
15. Raise a transmission jack against the transmissionโs bottom, and secure it to the jack.
16. Remove the flywheel-housing-to-clutch-housing fasteners.
17. Roll the transmission back, keeping the flange of the clutch housing parallel to the flywheel housing, and the input shaft centered in the clutch, until they clear the engine.
Clutch Inspection
18. With the pressure plate installed, find the date code etched in the hub of the disk, in the location shown below (between the โGEARBOX SIDEโ text, and Data Matrix Code (DMC), on the center plate).
19. Determine if clutch is in, or out of the affected population, by comparing the code elements in the table below to the date code on the disk.
20. If the clutch has a build date between and including 0G08 through 0H15, continue with the Clutch Removal steps. If the build date is before, or after the affected range, continue with the Transmission Installation steps.
Clutch Removal
21. Remove two of the three bolts, from each bolt group, holding the pressure plate to the flywheel. Make sure the five bolts required to attach the Clutch Lift Adapter (DDE DSN012T16001), are included in those removed.
22. Insert the clutch disk alignment tool (DDE W950589006100) in the pilot bearing bore.
23. Loosen each remaining clutch bolt, in the four bolt groups, incrementally in a star pattern, until the pressure plate spring is unloaded. Do not remove bolts.
24. Install the Clutch Lift Adapter (DDE DSN012T16001), on a shop supplied clutch jack, and secure it to the pressure plate with the retaining pins.
NOTICE
The pressure plate has an internal adjustment mechanism, which cannot be reset. The pressure plate does not need to be โcagedโ nor adjusting during removal, but rough handling or an improper resting position can affect the adjustment. Do not drop the pressure plate, and always store it so it rests on the friction surface to prevent unintended adjustment.
25. Remove remaining bolts, and withdraw the clutch. If the pressure plate is removed from the jack, store it with the weight resting on the friction surface.
26. Inspect the flywheel surface for excessive signs of damage or heat fatigue. The accumulated mileage should not require replacing the pilot bearing or resurfacing the flywheel. If this is not the case, contact the Customer Support Center at 1-800-445-1980 or via email CSC@daimler.com
Clutch Installation
NOTICE
Do not apply lubricant to the input shaft splines. The dust will contaminate the lubricant and cause slow clutch response time.
NOTICE
The flywheel and/or pressure plate can be damaged if the spring force is not compressed incrementally.
27. Insert the disk alignment tool, with the disk installed, into the pilot bearing.
28. Use the Clutch Lift Adapter to load the pressure plate onto the jack, and secure the pressure plate using retaining pins.
NOTICE
Install the clutch using new bolts. The bolts are one-time use and must be replaced when installing, or re-installing the pressure plate.
29. Loosely install all accessible bolts.
30. Remove the lift adapter and loosely install remaining bolts.
NOTICE
While tightening the clutch bolts, if the force required changes significantly before the diaphragm spring is fully compressed, the pressure plate may not have piloted into the counter-bore of the flywheel correctly. Back all bolts off and start over, or the flywheel could be damaged.
NOTE: During the first steps of the tightening process, confirm the clutch alignment tool is centered and movable in the disk and pilot bearing, otherwise it will be difficult to remove the tool and install the input shaft.
31. Go to the bottom-most bolt group, and while lifting the pressure plate into alignment with the flywheel bore, tighten one of the three bolts in the group, in the order of 1-2-3-4, no more than two turns.
32. Move clockwise around the flywheel in the sequence shown, turning one bolt in each group no more than two turns.
33. Change to a criss-cross pattern and continue tightening the same four bolts, in the order of 5-6-7-8. Tighten each bolt one turn or less, until the pressure plate is seated against the flywheel.
34. Tighten the remaining bolts until snug.
35. Torque all bolts to 60 Nยทm (44 lbfยทft).
Transmission Installation
36. Ensure that the clutch actuator (CPCA) is fully collapsed before mating the transmission to the engine. If not, collapse the CPCA by hand, or loosen the attachment bolts enough to break the O-ring seal, hold the actuator collapsed, and tighten the fasteners to 55 Nยทm (41 lbfยทft).
NOTE: Do not apply lubricant to the input shaft splines. Dust will contaminate the lubricant and cause slow clutch response time.
37. Raise the transmission up, align the faces of the housings, center the input shaft in the clutch, and begin fitting the transmission to the engine. Using input shaft pliers (DDE W715589013700), align the splines with the clutch, then push the transmission to the flywheel housing.
38. Apply medium-strength thread locker to the fasteners that attach the flywheel housing to the clutch housing, or use new fasteners with pre-applied locking compound. Install the fasteners, and using a star pattern, tighten them finger-tight. Then, using the same star pattern, tighten the capscrews between 61 and 72 Nยทm (45 and 53 lbfยทft).
39. Remove the transmission jack from under the vehicle.
40. Connect the chassis wire harness to the TCM, and the transmission harness to the clutch position sensor pass-through, and secure harnesses with wire ties.
41. Attach the air supply connection to the quick-connect fitting at the transmissionโs back.
42. If applicable, attach the battery cable routing to the transmissionโs bottom.
43. Attach any brackets and wire routing to the transmissionโs top.
44. Connect the driveline to the transmission output yoke. If needed, see the vehicle workshop manual.
45. Clean any gasket material from all the exhaust connection surfaces, being sure not to drop any material into the ATD or piping.
46. Using new clamps and gaskets, fit the ATD inlet pipe so all clamps and supports are in place and tight enough to close any gaps, but loose enough to still allow minor adjustments.
Note: The bellows is not designed to be bent. The pipe connections and supports must be adjusted to keep the bellows straight.
47. Center the ATD inlet and confirm the bellows are in-line.
48. For ATDs with a slip clamp inlet connection, confirm pipe has the minimum engagement. Only the upper depth engagement mark on the inlet pipe, should be visible above the slip gasket support ring.
49. Tighten the spherical, or slip clamp at the ATD inlet connection first, as follows.
- Tighten the nut to 20 Nยทm (15 lbfยทft).
- Using a plastic or rubber mallet, tap around the outside of the clamp, in several locations, to seat the clamp against the pipe.
- Tighten the nut a second time to 20 Nยทm (15 lbfยทft).
50. If applicable, tighten the pipe support U-bolt to 22 Nยทm (16 lbfยทft).
51. Tighten the spherical clamp at the turbo outlet connection last, as follows.
- Tighten the nut to 20 Nยทm (15 lbfยทft).
- Using a plastic or rubber mallet, tap around the outside of the clamp, in several locations, to seat the clamp against the pipe.
- Tighten the nut a second time 20 Nยทm (15 lbfยทft).
52. If applicable, install the ATD outlet piping.
53. Install the left- and right-hand cab-mounted splash shields.
54. Remove the safety stands and lower the vehicle.
55. If applicable, install the right-hand forward side-fairing panel. If needed, see the vehicle workshop manual.
56. Connect all batteries.
57. Charge the air system.
58. Connect DiagnosticLinkยฎ and under the actions dropdown menu, perform โClutch Learn Procedure.โ
Programming Procedure
59. You MUST use DiagnosticLinkยฎ Professional 8.13 Service Pack 1 (or higher) when reprogramming. REFERENCE DTNAConnect โMy Communicationsโ notice dated 12/15/2020 for more information on DiagnosticLinkยฎ 8.13 Service Pack 1.
60. Begin the process by connecting DiagnosticLinkยฎ to the vehicle. Make sure that all modules (ACM, CPC, MCM, and TCM) are connected.
NOTICE: BEFORE you begin programming, make sure the VIN is correct in all modules. If the VIN is incorrect in any modules, you will receive an error message when attempting to reprogram.
61. Make sure the VIN is correct in all modules by looking at the โIdentificationโ screen in DiagnosticLinkยฎ. If the VIN is incorrect, you can correct the VIN under the Actions drop-down menu in DiagnosticLinkยฎ by selecting the โCheck VIN Synchronizationโ item. Select โStartโ from this panel and follow the prompts. You will be prompted to cycle the key until the routine has completed. When synchronization is complete, turn the key back on and continue with the download process.
62. On the Identification screen, check the current ACM, MCM, CPC, and TCM software and fuel map levels. Listed in the table above, are the MINIMUM levels required. See figure below for an example of the Identification screen for the TCM. TCM software NAMT191402 is not at the MINIMUM software level required, and needs updating.
63. Is the software and fuel map ZGS version level for the ACM, MCM, CPC, and TCM less than the software and fuel map ZGS revision levels listed in the table on page 1?
NOTE: The ACM, MCM, CPC, and TCM software and fuel map ZGS version level must meet the MINIMUM requirements.
a) Yes, proceed to step 64.
b) No; it is equal to, or greater than the minimum software and fuel map ZGS version levels. No programming is necessary. Proceed to the Completion Stickers section.
64. Select โParametersโ option along the left side of the DiagnosticLinkยฎ screen. Wait for parameters to be read.
65. Select “Program Device” option along the left side of the DiagnosticLinkยฎ screen. There will be “Data to Upload”. Click “Connect to Server”.
66. Select the โAddโ button in the upper right corner of the DiagnosticLinkยฎ screen and enter the engine serial number. Then click the โConnect to Serverโ button in the bottom right corner of the DiagnosticLinkยฎ screen. See Figure 2.
67. Program the ACM, MCM, CPC, and TCM, based on the above inspection results and engine serial number listing included with this recall campaign.
- NOTE: If equipped with ICUC, program the ICUC to the latest software.
- NOTE: ACM software 7.61.1.0 with Model Year 2020 fuel map ending in ZGS 002 is older than ACM software 7.61.1.0 with Model Year 2021 fuel map ending in ZGS 001. Make sure that the ACM is programmed to 7.61.1.0 ZGS 001.
68. When programming is complete, click the โFinishโ button and perform the following to allow the modules to synchronize with each other:
- Disconnect the USB Link at 9-pin vehicle diagnostic port.
- Turn the vehicle ignition OFF and wait one minute.
- Turn the vehicle ignition ON and wait one minute.
- Turn the vehicle ignition OFF and wait one minute.
- Turn the vehicle ignition ON and wait one minute.
- Reconnect the USB Link, reconnect DiagnosticLinkยฎ to the MCM, ACM, CPC, and TCM, and confirm the proper software and fuel map levels.
NOTICE: CHECK with the customer to see if Auto Elevate can be enabled. Auto Elevate can prevent Aftertreatment System (ATS) issues.
69. Ask the customer if they would like Auto Elevate activated. REFERENCE DetroitTM Technical Service letter 16 TS-18 for full details on Auto Elevate.
70. Repairs are complete.
SEOCONTENT-START
Defect Information Report
(Section 573.6)
FL-869
Date of Submission: November 30, 2020
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect โ Non-Compliance
Vehicle Information
Model Yr. Start: 2021 Model Yr. End: 2021
Make: Freightliner
Model: Cascadia
Production Dates: Begin: 07/08/2020 End: 9/08/2020
Descriptive Information: Freightliner Cascadia vehicles built with an Automated Manual Transmission
(AMT) with certain clutches between the affected build dates.
Number potentially involved: 1233 Estimated percentage of involve with defect: 100%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance: Early clutch flange breakage was identified on test rig due to
the heat treat and stamping process.
Describe the safety risk: Flange failure may cause loose parts to fall into the clutch pressure plate
assembly and potentially affect clutch disengagement. Even though this has not been reported in the
field, this may cause the vehicle to lurch and cause unexpected vehicle movement.
Identify any warning which can precede or occur: It is expected that a failure would happen over a
period of time with increasing noise and vibration.
If applicable, identify the manufacture of the defective or noncompliant component: Schaeffler
Involved Components
Component Name: Clutch
Component Description: Automated Manual Transmission Clutch
Component Part Number: A02-14108-001
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the
noncompliance decision: September 2020 DTNA was notified by the supplier of a clutch failure during
a bench test. Initial review of warranty and field reports was completed with no failures in the field
reported. DTNA requested additional analysis by the supplier to determine the likelihood, severity and
estimated time to failure for a clutch installed in a vehicle. Late October and into November 2020 DTNA
received the requested information from the supplier and results of subsequent testing. November 2020,
as a result of this further supplier analysis and even though no failures had been reported in the field,
DTNA reasonably decided to conduct a voluntary recall as set forth by this report.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufactureโs plan for
reimbursement. On affected vehicles, the clutch will be replaced. Repairs will be performed by Daimler
Trucks North America authorized service facilities. Details of the reimbursement plan will be included in
the ownerโs notification letter.
Identify the Recall Schedule
Describe the recall schedule for notifications: Customer notification will be made by first class mail
using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 01/28/2021
Planned Dealer Notification End Date: 01/28/2021
Planned Owner Notification Begin Date: 01/28/2021
Planned Owner Notification End Date: 01/28/2021
Manufactureโs identification code for this recall (if applicable): FL-869
DTNA Representative;
Larissa Stoffels
Executive Manager, Vehicle Safety
Compliance and Regulatory Affairs
**********************************************************************************************************************
Amended Defect Information Report
(Section 573.6)
FL-869
Date of Submission: May 14, 2021
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect โ Non-Compliance
Vehicle Information
Model Yr. Start: 2021 Model Yr. End: 2021
Make: Freightliner
Model: Cascadia
Production Dates: Begin: 07/08/2020 End: 9/08/2020
Descriptive Information: Freightliner Cascadia vehicles built with an Automated Manual Transmission (AMT) with certain clutches between the affected build dates.
Number potentially involved: 1233 Estimated percentage of involve with defect: 100%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance: Early clutch flange breakage was identified on test rig due to the heat treat and stamping process.
Describe the safety risk: Flange failure may cause loose parts to fall into the clutch pressure plate assembly and potentially affect clutch disengagement. Even though this has not been reported in the field, this may cause the vehicle to lurch and cause unexpected vehicle movement.
Identify any warning which can precede or occur: It is expected that a failure would happen over a period of time with increasing noise and vibration.
If applicable, identify the manufacture of the defective or noncompliant component:
Company Name: Schaeffler
Country: USA
Address 1: 3401 Old Airport Road
Address 2:
City: Wooster
State: OH
Zip/Postal Code: 44691
First Name: Ed
Last Name: Rocha
Position: Quality Director โ Business Division Transmission Systems and Automotive Customer Quality-North America
Email: ed.rocha@shaeffler.com
Phone: 330-202-6246
Involved Components
Component Name: Clutch
Component Description: Automated Manual Transmission Clutch
Component Part Number: A02-14108-001
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: September 2020 DTNA was notified by the supplier of a clutch failure during a bench test. Initial review of warranty and field reports was completed with no failures in the field reported. DTNA requested additional analysis by the supplier to determine the likelihood, severity and estimated time to failure for a clutch installed in a vehicle. Late October and into November 2020 DTNA received the requested information from the supplier and results of subsequent testing. November 2020, as a result of this further supplier analysis and even though no failures had been reported in the field, DTNA reasonably decided to conduct a voluntary recall as set forth by this report.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufactureโs plan for reimbursement. On affected vehicles, the clutch will be replaced. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the ownerโs notification letter.
Identify the Recall Schedule
Describe the recall schedule for notifications: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 01/28/2021
Planned Dealer Notification End Date: 01/28/2021
Planned Owner Notification Begin Date: 01/28/2021
Planned Owner Notification End Date: 01/28/2021
Manufactureโs identification code for this recall (if applicable): FL-869
DTNA Representative;
Larissa Stoffels
Executive Manager, Vehicle Safety
Compliance and Regulatory Affairs
**********************************************************************************************************************
Detroit Diesel Corporation
13400 Outer Drive, West
Detroit, Michigan 48239-4001
Telephone: 313-592-5000
Daimler Trucks
North America LLC
February 2021
FL869 (D21R3)
NHTSA #20V-742
Detroit Diesel Corporation
13400 Outer Drive, West
Detroit, Michigan 48239-4001
Telephone: 313โ592โ5000
Daimler Internal
Re-Notification of Recall FL869 (D21R3)
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s)
Subject: TM2020 LuK Clutch Disc Replacement
NOTE: Not all affected units were included in the original customer notification. This second mailing is to ensure you have an accurate list of all units affected by this recall.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Daimler Trucks North America LLC, on behalf of its DETROITTM Powertrain Division, has decided that a defect, which relates to motor vehicle safety, exists on certain model year 2021 Freightliner
Cascadias equipped with TM 2020 C model transmissions and LuK brand clutch manufactured July 8th, 2020, through September 8th, 2020. DTNA is initiating Recall Campaign D21R3 to replace the clutch disk.
On certain DT12 TM2020, models equipped with LuK brand clutch disc the clutch flange may break due to the heat-treating and stamping process. If flange failure occurs, loose parts may fall into the clutch pressure plate assembly, resulting in clutch disengagement, thereby increasing the risk of a crash.
Records indicate that your vehicle has one of the affected clutch assemblies. Instructions for this recall campaign were sent to your local Authorized Freightliner Repair Facility and the labor time required to perform this replacement is 7.7 hours.
Please contact an Authorized Freightliner Repair Facility and arrange to have the recall campaign performed. To locate an authorized facility, search online at https://demanddetroit.com/find-a-dealer. This service will be completed for you at no charge under the provisions of this notice.You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s), which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days.
You must make an appointment with the repair facility at least two weeks in advance of the actual repair so the repair facility can stock the replacement part(s) needed to complete this recall campaign. Failure to provide advance notification to the repair facility may result in a delayed repair.
If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by a Freightliner Authorized Repair Facility.
2
Daimler Internal
The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show:
๏ท The name and address of the person who paid for the repair.
๏ท The Vehicle Identification Number (VIN) of the repaired vehicle.
๏ท What problem occurred, what repair was done, date of the repair.
๏ท Who repaired the vehicle.
๏ท The total cost of the claimed repair expense.
๏ท Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).
Reimbursement will be made by check from your Freightliner dealer. Please speak with your authorized Freightliner
dealer concerning this matter.
If you have questions about this Recall, please contact the Detroit Diesel Customer Support Center, 13400 Outer Drive West, Detroit, MI 48239, or call (800) 445-1980 (Eastern Standard Time). Detroit Dieselโs Customer Support Center is open 24 Hours / 7 Days a Week. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.
We are sorry to cause you this inconvenience. However, we have taken this action in the interest of your continued satisfaction with our products.
DETROIT WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
**********************************************************************************************************************
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Subject: LuK Clutch Disc Replacement
Models Affected: DT12 Transmissions equipped with LuK Brand Clutch
General Information
Daimler Trucks North America LLC, on behalf of its DETROITTM Powertrain Division, is initiating Recall Campaign D21R3 to replace the LuK Clutch Disk
Certain DT12 Transmissions equipped with the LuK clutch assemblies need the clutch disc and pressure plate replaced to prevent future damage and failure while in service.
All units with a clutch disk in the effected date range require a new clutch disc, pressure plate, mounting bolts.
Additionally, all the vehicles in the population require programming updates for the ACM, MCM, CPC and TCM. Please refer to the attached work instructions for MINIMUM software versions.
Affected LuK clutches were manufactured between July 8, 2020 and August 15, 2020. Identify them using the following date codes:
There are approximately 1244 units affected by this Recall Campaign.
Work Instructions
Please refer to the attached work instructions. Prior to performing the recall campaign, check the vehicle for a completion sticker (Form WAR261).
Replacement Parts
Replacement parts are now available. Order new part number(s), listed below, from your facing Parts Distribution Center.
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 2
Table 1 โ Replacement Parts for D21R3-A (1234 vehicle)
Campaign Group
Part Number
Part Description
Quantity
A
A02-14108-001
CLUTCH-ASSY,HD AMT,430,1-PLT
1
A
23-13329-095
BOLT-HEX FLG,PC 10.9,M10X95
12
A
TCX T130130349AC2
CLAMP-4″ HDEP SPHERICAL
1
A
TCX AMS012
GASKET-4″ SPHERICAL
1
A
TCX T130158342AC2
CLAMP-5″ HDEP SPHERICAL
1
A
TCX AMS013
GASKET-5″ SPHERICAL
1
Table 2 โ Replacement Parts for D21R3-B (10 vehicles)
Campaign Group
Part Number
Part Description
Quantity
B
A02-14108-001
CLUTCH-ASSY,HD AMT,430,1-PLT
1
B
23-13329-095
BOLT-HEX FLG,PC 10.9,M10X95
12
B
TCX T130130349AC2
CLAMP-4″ HDEP SPHERICAL
1
B
TCX AMS012
GASKET-4″ SPHERICAL
1
B
TCX AMS294
CLAMP KIT-AXIAL SLIP,120MM
1
Removed Parts
Please follow Warrantyโs Failed Parts Tracking shipping instructions for the disposition of all removed parts.
Labor Allowance
Table 3 โ Labor Allowance for D21R3
Procedure
Time Allowed (hours)
SRT Number
Corrective Action
D21R3
CLUTCH, LUK, INSPECT & 4 ECU UPDATE (D21R3)
7.2
996-R018A
06- Inspect
CLUTCH, LUK, REPLACE & 4 ECU UPDATE (D21R3)
7.7
996-R018B
12-Repair Recall/Campaign
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 3
Claim Reimbursement
Obtain reimbursement for parts, labor, and handling (landed cost for Export Distributors) by submitting your claim through the Warranty system within 30 days of campaign completion. Please reference the following information in OWL.
Table 4 โ Claim Reimbursement
Claim Type
Recall Campaign
Campaign
(number with appropriate condition code)
D21R3
Component Code
023-002-001
Cause Code
A1 – Campaign
Primary Failed Part
A02-14108-001
Procedure A1
Use this operation if the clutch date code is NOT in the affected range.
Labor Number
996-R018A
Labor Hours
7.2 Hours
CLUTCH, LUK, INSPECT & 4 ECU UPDATE (D21R3)
Part Number
Refer to Replacement Parts list above
Parts Return
NONE
Procedure B1
Use this operation if clutch replacement was required.
Labor Number
996-R018B
Labor Hours
7.7 Hours
CLUTCH, LUK, REPLACE & 4 ECU UPDATE (D21R3)
Part Number
Refer to Replacement Parts list above
Parts Return
SCRAP
1 Administrative time (SRT 939-6010A) for 0.3 hours is automatically added to the claim.
U.S. and Canadian dealers should contact the Warranty Campaigns Department via Web inquiry at DTNAConnect.com/WSC, if they have any questions or need additional information.
Daimler Trucks
North America LLC
February 2021
FL869 (D21R3)
NHTSA #20V-742
Detroit Diesel Corporation
13400 Outer Drive, West
Detroit, Michigan 48239-4001
Telephone: 313โ592โ5000
Copy of Notice to Owners
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s)
Subject: LuK Clutch Disc Replacement
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Daimler Trucks North America LLC, on behalf of its DETROITTM Powertrain Division, has decided that a defect, which relates to motor vehicle safety, exists on certain model year 2021 Freightliner
Cascadias equipped with a LuK brand clutch manufactured July 8th, 2020, through September 8th, 2020. DTNA is initiating Recall Campaign D21R3 to replace the clutch disk.
On certain models equipped with LuK brand clutch disc the clutch flange may break due to the heat-treating and stamping process. If flange failure occurs, loose parts may fall into the clutch pressure plate assembly, resulting in clutch disengagement, thereby increasing the risk of a crash.
Records indicate that your vehicle has one of the affected clutch assemblies. Instructions for this recall campaign were sent to your local Authorized Freightliner Repair Facility and the labor time required to perform this replacement is 7.7 hours.
Please contact an Authorized Freightliner Repair Facility and arrange to have the recall campaign performed. To locate an authorized facility, search online at https://demanddetroit.com/find-a-dealer. This service will be completed for you at no charge under the provisions of this notice. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s), which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days.
You must make an appointment with the repair facility at least two weeks in advance of the actual repair so the repair facility can stock the replacement part(s) needed to complete this recall campaign. Failure to provide advance notification to the repair facility may result in a delayed repair.
If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by a Freightliner Authorized Repair Facility.
The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show:
โข The name and address of the person who paid for the repair.
โข The Vehicle Identification Number (VIN) of the repaired vehicle.
โข What problem occurred, what repair was done, date of the repair.
โข Who repaired the vehicle.
โข The total cost of the claimed repair expense.
โข Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).
Reimbursement will be made by check from your Freightliner dealer. Please speak with your authorized Freightliner
dealer concerning this matter.
If you have questions about this Recall, please contact the Detroit Diesel Customer Support Center, 13400 Outer Drive West, Detroit, MI 48239, or call (800) 445-1980 (Eastern Standard Time). Detroit Dieselโs Customer Support Center is open 24 Hours / 7 Days a Week. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.
We are sorry to cause you this inconvenience. However, we have taken this action in the interest of your continued satisfaction with our products.
DETROIT WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 4
Work Instructions
Subject: LuK Clutch Disc Replacement
Models Affected: DT12 Transmissions equipped with LuK Brand Clutch
Special Tools
Tool
Description
Part Number
Input Shaft Pliers
DDE W715589013700
Clutch Jack Adapter Tool
DDE DSN012T16001
Clutch Alignment Tool
DDE W950589006100 or DDE DSN012T20022
Corrective Procedure
Transmission Removal
1. Park vehicle on a level surface, turn ignition OFF, set parking brake and chock tires.
2. Disconnect batteries at the negative post, including the batteries for the auxiliary HVAC, if equipped.
3. If required, remove the right-hand forward side-fairing panel. If needed, see the vehicle workshop manual.
4. Remove the left- and right-hand cab-mounted splash shields.
5. To improve access, raise the front of the vehicle and support it with safety stands.
6. Remove the ATD outlet/tail pipe, if it is routed inboard of the frame rail.
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 5
7. Remove the ATD inlet pipe and bellows in one piece.
8. Drop the front of the driveline. If needed, see the vehicle workshop manual.
9. Remove any brackets and wire routing attached to the transmissionโs top.
10. Remove the battery cable routing brackets (if applicable) from the transmissionโs bottom.
11. Disconnect the oil cooler lines, if equipped.
12. Disconnect the chassis harness connector from the transmission control module (TCM), and the transmission harness from the clutch position sensor pass-through.
Item
Description
1
Transmission Harness Connector
2
Chassis Harness Connector
3
Transmission Control Module (TCM)
4
Air Supply Connector
13. Drain the main air system and the isolated transmission reserve air tank.
Item
Description
1
Transmission
2
Air Supply to Transmission
3
Transmission Reserve Air Tank
4
Air Supply to Reserve Air Tank
14. Remove the air supply quick disconnect from the transmissionโs back.
15. Raise a transmission jack against the transmissionโs bottom, and secure it to the jack.
16. Remove the flywheel-housing-to-clutch-housing fasteners.
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 6
17. Roll the transmission back, keeping the flange of the clutch housing parallel to the flywheel housing, and the input shaft centered in the clutch, until they clear the engine.
Clutch Inspection
18. With the pressure plate installed, find the date code etched in the hub of the disk, in the location shown below (between the โGEARBOX SIDEโ text, and Data Matrix Code (DMC), on the center plate).
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 7
19. Determine if clutch is in, or out of the affected population, by comparing the code elements in the table below to the date code on the disk.
Element
Character
Range
Example
Year Code
1st
0 (2020)
0G10 โ Build date is July 10, 2020
Month Code
2nd
G (Jul) and H (Aug)
Day of the Month
3rd and 4th
08 through 31 and 01 through 15
20. If the clutch has a build date between and including 0G08 through 0H15, continue with the Clutch Removal steps. If the build date is before, or after the affected range, continue with the Transmission Installation steps.
Clutch Removal
21. Remove two of the three bolts, from each bolt group, holding the pressure plate to the flywheel. Make sure the five bolts required to attach the Clutch Lift Adapter (DDE DSN012T16001), are included in those removed.
22. Insert the clutch disk alignment tool (DDE W950589006100) in the pilot bearing bore.
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 8
23. Loosen each remaining clutch bolt, in the four bolt groups, incrementally in a star pattern, until the pressure plate spring is unloaded. Do not remove bolts.
24. Install the Clutch Lift Adapter (DDE DSN012T16001), on a shop supplied clutch jack, and secure it to the pressure plate with the retaining pins.
NOTICE
The pressure plate has an internal adjustment mechanism, which cannot be reset. The pressure plate does not need to be โcagedโ nor adjusting during removal, but rough handling or an improper resting position can affect the adjustment. Do not drop the pressure plate, and always store it so it rests on the friction surface to prevent unintended adjustment.
25. Remove remaining bolts, and withdraw the clutch. If the pressure plate is removed from the jack, store it with the weight resting on the friction surface.
26. Inspect the flywheel surface for excessive signs of damage or heat fatigue. The accumulated mileage should not require replacing the pilot bearing or resurfacing the flywheel. If this is not the case, contact the Customer Support Center at 1-800-445-1980 or via email CSC@daimler.com
Clutch Installation
NOTICE
Do not apply lubricant to the input shaft splines. The dust will contaminate the lubricant and cause slow clutch response time.
NOTICE
The flywheel and/or pressure plate can be damaged if the spring force is not compressed incrementally.
27. Insert the disk alignment tool, with the disk installed, into the pilot bearing.
28. Use the Clutch Lift Adapter to load the pressure plate onto the jack, and secure the pressure plate using retaining pins.
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 9
NOTICE
Install the clutch using new bolts. The bolts are one-time use and must be replaced when installing, or re-installing the pressure plate.
29. Loosely install all accessible bolts.
30. Remove the lift adapter and loosely install remaining bolts.
NOTICE
While tightening the clutch bolts, if the force required changes significantly before the diaphragm spring is fully compressed, the pressure plate may not have piloted into the counter-bore of the flywheel correctly. Back all bolts off and start over, or the flywheel could be damaged.
NOTE: During the first steps of the tightening process, confirm the clutch alignment tool is centered and movable in the disk and pilot bearing, otherwise it will be difficult to remove the tool and install the input shaft.
31. Go to the bottom-most bolt group, and while lifting the pressure plate into alignment with the flywheel bore, tighten one of the three bolts in the group, in the order of 1-2-3-4, no more than two turns.
32. Move clockwise around the flywheel in the sequence shown, turning one bolt in each group no more than two turns.
33. Change to a criss-cross pattern and continue tightening the same four bolts, in the order of 5-6-7-8. Tighten each bolt one turn or less, until the pressure plate is seated against the flywheel.
34. Tighten the remaining bolts until snug.
35. Torque all bolts to 60 Nยทm (44 lbfยทft).
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 10
Transmission Installation
36. Ensure that the clutch actuator (CPCA) is fully collapsed before mating the transmission to the engine. If not, collapse the CPCA by hand, or loosen the attachment bolts enough to break the O-ring seal, hold the actuator collapsed, and tighten the fasteners to 55 Nยทm (41 lbfยทft).
Image
Condition
A
Expanded
B
Collapsed
NOTE: Do not apply lubricant to the input shaft splines. Dust will contaminate the lubricant and cause slow clutch response time.
37. Raise the transmission up, align the faces of the housings, center the input shaft in the clutch, and begin fitting the transmission to the engine. Using input shaft pliers (DDE W715589013700), align the splines with the clutch, then push the transmission to the flywheel housing.
38. Apply medium-strength thread locker to the fasteners that attach the flywheel housing to the clutch housing, or use new fasteners with pre-applied locking compound. Install the fasteners, and using a star pattern, tighten them finger-tight. Then, using the same star pattern, tighten the capscrews between 61 and 72 Nยทm (45 and 53 lbfยทft).
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 11
39. Remove the transmission jack from under the vehicle.
40. Connect the chassis wire harness to the TCM, and the transmission harness to the clutch position sensor pass-through, and secure harnesses with wire ties.
41. Attach the air supply connection to the quick-connect fitting at the transmissionโs back.
42. If applicable, attach the battery cable routing to the transmissionโs bottom.
43. Attach any brackets and wire routing to the transmissionโs top.
44. Connect the driveline to the transmission output yoke. If needed, see the vehicle workshop manual.
45. Clean any gasket material from all the exhaust connection surfaces, being sure not to drop any material into the ATD or piping.
46. Using new clamps and gaskets, fit the ATD inlet pipe so all clamps and supports are in place and tight enough to close any gaps, but loose enough to still allow minor adjustments.
Note: The bellows is not designed to be bent. The pipe connections and supports must be adjusted to keep the bellows straight.
47. Center the ATD inlet and confirm the bellows are in-line.
48. For ATDs with a slip clamp inlet connection, confirm pipe has the minimum engagement. Only the upper depth engagement mark on the inlet pipe, should be visible above the slip gasket support ring.
49. Tighten the spherical, or slip clamp at the ATD inlet connection first, as follows.
โข Tighten the nut to 20 Nยทm (15 lbfยทft).
โข Using a plastic or rubber mallet, tap around the outside of the clamp, in several locations, to seat the clamp against the pipe.
โข Tighten the nut a second time to 20 Nยทm (15 lbfยทft).
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 12
50. If applicable, tighten the pipe support U-bolt to 22 Nยทm (16 lbfยทft).
51. Tighten the spherical clamp at the turbo outlet connection last, as follows.
โข Tighten the nut to 20 Nยทm (15 lbfยทft).
โข Using a plastic or rubber mallet, tap around the outside of the clamp, in several locations, to seat the clamp against the pipe.
โข Tighten the nut a second time 20 Nยทm (15 lbfยทft).
52. If applicable, install the ATD outlet piping.
53. Install the left- and right-hand cab-mounted splash shields.
54. Remove the safety stands and lower the vehicle.
55. If applicable, install the right-hand forward side-fairing panel. If needed, see the vehicle workshop manual.
56. Connect all batteries.
57. Charge the air system.
58. Connect DiagnosticLinkยฎ and under the actions dropdown menu, perform โClutch Learn Procedure.โ
Programming Procedure
Minimum Software Versions
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 13
59. You MUST use DiagnosticLinkยฎ Professional 8.13 Service Pack 1 (or higher) when reprogramming. REFERENCE DTNAConnect โMy Communicationsโ notice dated 12/15/2020 for more information on DiagnosticLinkยฎ 8.13 Service Pack 1.
60. Begin the process by connecting DiagnosticLinkยฎ to the vehicle. Make sure that all modules (ACM, CPC, MCM, and TCM) are connected.
NOTICE: BEFORE you begin programming, make sure the VIN is correct in all modules. If the VIN is incorrect in any modules, you will receive an error message when attempting to reprogram.
61. Make sure the VIN is correct in all modules by looking at the โIdentificationโ screen in DiagnosticLinkยฎ. If the VIN is incorrect, you can correct the VIN under the Actions drop-down menu in DiagnosticLinkยฎ by selecting the โCheck VIN Synchronizationโ item. Select โStartโ from this panel and follow the prompts. You will be prompted to cycle the key until the routine has completed. When synchronization is complete, turn the key back on and continue with the download process.
62. On the Identification screen, check the current ACM, MCM, CPC, and TCM software and fuel map levels. Listed in the table above, are the MINIMUM levels required. See figure below for an example of the Identification screen for the TCM. TCM software NAMT191402 is not at the MINIMUM software level required, and needs updating.
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 14
63. Is the software and fuel map ZGS version level for the ACM, MCM, CPC, and TCM less than the software and fuel map ZGS revision levels listed in the table on page 1?
NOTE: The ACM, MCM, CPC, and TCM software and fuel map ZGS version level must meet the MINIMUM requirements.
a) Yes, proceed to step 64.
b) No; it is equal to, or greater than the minimum software and fuel map ZGS version levels. No programming is necessary. Proceed to the Completion Stickers section.
64. Select โParametersโ option along the left side of the DiagnosticLinkยฎ screen. Wait for parameters to be read.
65. Select “Program Device” option along the left side of the DiagnosticLinkยฎ screen. There will be “Data to Upload”. Click “Connect to Server”.
66. Select the โAddโ button in the upper right corner of the DiagnosticLinkยฎ screen and enter the engine serial number. Then click the โConnect to Serverโ button in the bottom right corner of the DiagnosticLinkยฎ screen. See Figure 2.
67. Program the ACM, MCM, CPC, and TCM, based on the above inspection results and engine serial number listing included with this recall campaign.
โข NOTE: If equipped with ICUC, program the ICUC to the latest software.
โข NOTE: ACM software 7.61.1.0 with Model Year 2020 fuel map ending in ZGS 002 is older than ACM software 7.61.1.0 with Model Year 2021 fuel map ending in ZGS 001. Make sure that the ACM is programmed to 7.61.1.0 ZGS 001.
Daimler Trucks
North America LLC Recall Campaign
February 2021
FL869 (D21R3) REV1
NHTSA #20V-742
Page 15
68. When programming is complete, click the โFinishโ button and perform the following to allow the modules to synchronize with each other:
โข Disconnect the USB Link at 9-pin vehicle diagnostic port.
โข Turn the vehicle ignition OFF and wait one minute.
โข Turn the vehicle ignition ON and wait one minute.
โข Turn the vehicle ignition OFF and wait one minute.
โข Turn the vehicle ignition ON and wait one minute.
โข Reconnect the USB Link, reconnect DiagnosticLinkยฎ to the MCM, ACM, CPC, and TCM, and confirm the proper software and fuel map levels.
NOTICE: CHECK with the customer to see if Auto Elevate can be enabled. Auto Elevate can prevent Aftertreatment System (ATS) issues.
69. Ask the customer if they would like Auto Elevate activated. REFERENCE DetroitTM Technical Service letter 16 TS-18 for full details on Auto Elevate.
70. Repairs are complete.
Completion Stickers
โข Upon completion of Recall Campaign D21R3, clean a spot on the base label (Form WAR259), write the Recall Campaign Number D21R3 on a blank, completion sticker (Form WAR261), and attach the completion sticker to the base label.
Label ordering info: DTNAConnect > Services and Reference > Publications & Warranty Supplies > Warranty
**********************************************************************************************************************
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FREIGHTLINER![]() | CASCADIA | 2021 |
9 Associated Documents
Recall 573 Report- Amendment 1
RCLRPT-20V742-6604.PDF 213.448KB
Miscellaneous Document- Amended Defect Information Report
RMISC-20V742-5128.pdf 727.525KB
Manufacturer Notices(to Dealers,etc)
RCMN-20V742-4364.pdf 2213.073KB
Miscellaneous Document- Defect Information Report
RMISC-20V742-6023.pdf 854.602KB
Defect Notice 573 Report
RCLRPT-20V742-3731.PDF 213.409KB
Recall Acknowledgement
RCAK-20V742-5497.pdf 243.953KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V742-9235.pdf 290.841KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V742-9411.pdf 284.164KB
Manufacturer Notices(to Dealers,etc)
RCMN-20V742-9244.pdf 2389.878KB
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