21501 – Loss of Electrical Power May Cause Engine Shutdown – 2018-2021 International LoneStar & 2017-2021 International LT

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February 17, 2021 NHTSA CAMPAIGN NUMBER: 21V079000

Loss of Electrical Power May Cause Engine Shutdown

An unexpected engine shutdown can increase the risk of a crash.

 

NHTSA Campaign Number: 21V079

Manufacturer NavistareBay, Inc.

Components ELECTRICAL SYSTEM, ENGINE

Potential Number of Units Affected 27,457

 

Summary

NavistareBay, Inc. (NavistareBay) is recalling certain 2018-2021 InternationaleBay LoneStar and 2017-2021 InternationaleBay LT vehicles. The battery ground cable ring terminal at the frame connecting point may break, resulting in a loss of electrical power and unintended engine shutdown without warning.

 

Remedy

NavistareBay will notify owners, and dealers will replace the battery ground cable, free of charge. The recall began on April 16, 2021. Owners may contact NavistareBay customer service at 1-800-448-7825. NavistareBay’s number for this recall is 21501.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


2021 International LoneStar
2021 InternationaleBay LoneStar

 


SERVICE PROCEDURE

21501R2

JUNE 2021

 

SUBJECT: SAFETY RECALL

Battery Ground Cable on certain InternationaleBay® LT® Series trucks built 18 May 2016 thru 12 January 2021 and LoneStar® Series trucks built 21 July 2017 thru 16 December 2020 with an 08XHK or 08XHL left side under cab Battery Box, a CumminseBay® X15eBay or ISX engine, and 6 x 2 or 6 x 4 chassis configuration.

 

DEFECT DESCRIPTION

The battery ground cable may break at the frame connection resulting in loss of electrical power and unintended engine shut down without warning. Unintended engine shut down without warning may result in a vehicle being stalled on the side of the roadway which could increase the risk of a vehicle crash.

 

MODELS INVOLVED

This safety recall involves certain InternationaleBay® LT® Series trucks built 18 May 2016 thru 12 January 2021 and LoneStar® Series trucks built 21 July 2017 thru 16 December 2020 with an 08XHK or 08XHL left side under cab Battery Box, CumminseBay® X15eBay or ISX engine, and 6 x 2 or 6 x 4 chassis configuration.

 

REVISION STATEMENT

New changes have been made to parts section. Repair instructions have been revised.

 

ELIGIBILITY

This procedure applies ONLY to vehicles marked in the InternationaleBay® Service PortalSM with safety recall 21501. Also complete any other open campaigns listed on the Service Portal at this time.

 

PARTS INFORMATION

NOTE: Do not preorder kits or standalone cables for inventory. Only order additional battery cable kits and/or standalone battery cables after a confirmed appointment has been made and according to vehicle build date.

 

NOTE: There are two populations of vehicles. The population number / vehicle build date will determine the steps to be performed. All vehicles need to perform Steps 1 through 5 and steps 48 through 54. After Steps 1  through 5 are completed, proceed to the correct service procedures.

 

  • Population 1 – Vehicles built from 18 May 2016 – 10 November 2019
  • Population 2 – Vehicles built from 11 November 2019 – 03 March 2021

 

Part Number Part Description Quantity
K2H2212035Cable, Battery, Negative 00 Gauge1
3626607C1Strap, Cable Lock – 14 inch1
3744063C1M10 X 45mm Bolt, Tin Zinc Plated1
3718728C1Nut, Special M10 x 1.50 Hexagon, Keps Electrical Ground1
476074C1Nut, Battery Terminal 3/8 Inch UNC1
VINT21501Dielectric Coatings Reapplicant Kit1

Parts Table 1 – Population 1

 

NOTE: Only 10 percent (3,308) out of total population of 33,082 will require 8900291R1.

 

Part Number Part Description Quantity
8900291R91Kit, Ground Battery Cable1
3744063C1M10 X 45mm Bolt, Tin Zinc Plated1
3718728C1Nut Special M10X1.50 Hexagon Keps Electrical Ground1
476074C1Nut, Battery Terminal 3/8 Inch UNC1
VINT21501Dielectric Coatings Reapplicant Kit1

Parts Table 2 – Population 2

 

8900291R91 contains the following parts:

 

Part Description Quantity
Cable, Battery, Negative 00 Gauge1
Clamp, Saddle1
Bolt 1/4 Inch X 3/4 Inch1
Washer, Lock, 1/4 Inch Reg Steel  / ZNC 1/4 Inch1
Nut, Hexagon Type 8 1/4 Inch UNC1
Extension, Clip1
Guide, Brake HoseeBay and Cable Spacer / Swivel Saddle3
Strap, Cable Lock10

Parts Table 3 – 8900291R1 Contents

 

TOOLS INFORMATION

Part Number Tool Description Quantity 
N/AStandard Wire BrushSource Locally
N/ASmall ScraperSource Locally
N/ASmall Paint BrushSource Locally
N/ASmall Metal ContainerSource Locally

 

SERVICE PROCEDURE

WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in both directions.

 

WARNING! To prevent personal injury and / or death, always wear safe eye protection when performing vehicle maintenance.

 

WARNING! To prevent personal injury and / or death, or damage to property, keep flames or sparks away from vehicle and do not smoke while servicing the vehicle’s batteries. batteries expel explosive gases.

 

WARNING! To prevent personal injury and / or death, or damage to property, remove the ground cable from the negative terminal of the battery batteries before disconnecting any electrical components.  always connect the ground cable last.

 

NOTE: There are two populations of vehicles. The population number / vehicle build date will determine the steps to be performed. All vehicles need to perform Steps 1 through 5. After Steps 1 through 5 are completed, proceed to the correct service procedures.

 

  1. Park vehicle on flat surface.

 

  1. Shift transmission to Park or Neutral and set parking brake.

 

  1. Turn vehicle ignition to Key OFF position.

 

  1. Install wheel chocks.

 

  1. Remove aerodynamic skirt, if necessary, to gain access.

 

Population 1 – Service Instructions for Vehicles Built 18 May 2016 thru  10 November 2019

Figure 1. Routing of New Battery Cable for Population 1

Figure 1. Routing of New Battery Cable for Population 1 

    1. Battery ground cable
    2. Battery stud nut
    3. Cable tie strap
    4. Battery cable frame bolt and nut

 

  1. Remove battery ground cable from main battery. Save nut for reuse.

 

  1. Is the truck you are working on built with RED sealant paint on the frame bolt and nut?

 

a. Yes – continue with Step 8.

b. No – proceed to Step 13.

 

CAUTION! To prevent damage to property or vehicle components, RED sealant paint must be thoroughly softened and fully removed from bolt and threads. Avoid drip onto unwanted surfaces. DO NOT apply to rubber, wire insulation and the like, only metallic surfaces.

 

  1. Shake softener gel container to thoroughly mix contents. Slowly open container.

 

  1. Pour needed amount of softener into small metal container. Using paint brush, apply liberally to RED coated threads, nut, and bolt (metal surfaces).

 

  1. Let softener sit for 10-15 minutes. Longer set time will yield better results.

 

  1. Using scraper, wire brush, and rag, remove as much coating as possible. Second application of softener chemical may be required; use discretion prior to loosening nut and bolt.

 

  1. Using abrasive pad or cloth dipped in odorless mineral spirits, remove remaining finish or residues.

 

  1. Disconnect battery ground cable at frame. Save bolt and nut for reuse. Discard battery ground cable only.

 

  1. Clean negative battery cable connection point on frame.

 

  1. Clean battery terminal with wire brush, then clean with electrical contact cleaner and dry with shop air.

 

  1. Route new battery ground cable to frame and under all other harnesses that may be in battery box, as shown in Figure 1 .

 

  1. Install battery cable frame bolt (Figure 1, Item 4), install ground cable and nut (Figure 1, Item 2). Using torque wrench, tighten cable frame nut to 31 lb-ft (42 N•m).

 

  1. Apply RED sealant paint and thoroughly coat frame bolt, bolt threads, nut, battery ground cable terminal ring, and frame.

 

  1. Apply BLUE dielectric grease to battery terminal stud, negative battery cable ring terminal, and threads of battery terminal nut.

 

  1. Connect negative battery cable to battery stud.

 

  1. Install battery terminal nut. Using a torque wrench, tighten battery terminal nut to 12 to 15 lb-ft (16.3 to 20.3 N•m).

 

  1. Inspect and apply BLUE dielectric grease to bare spots of battery terminal nut, stud, and ring terminal.

 

  1. Secure battery ground cable with cable tie strap (Figure 1, Item 3), tighten cable tie strap. Remove excess material from cable tie strap.

 

  1. Does truck being serviced have additional wiring in battery box?

 

a. Yes – there is additional wiring, proceed to Step 44.

b. No – proceed to Step 48.

 

Population 2 – Service Instructions for Vehicles Built 11 November 2019 thru 03 March 2021

 

  1. Disconnect battery ground cable from main battery. Discard battery stud nut (Figure 1, Item 2).

 

CAUTION! To prevent damage to property or vehicle components, the RED sealant paint must be thoroughly softened and fully removed from bolt and threads. Avoid drip onto unwanted surfaces. DO NOT apply to rubber, wire insulation and the like, only metallic surfaces.

 

  1. Shake Blue Bear Gel Softener container to homogenize contents. Slowly open container.

 

  1. Pour needed amount of softener into small metal container. Using a paint brush, apply liberally on to RED coated threads, nuts and studs (metal surfaces).

 

  1. Let softener sit for 10-15 minutes. Longer set time will yield better results.

 

  1. Using scraper, wire brush, and rag, remove as much coating as possible. Second application of softener may be required; use discretion prior to loosening nut and bolt.

 

  1. Using abrasive pad or cloth dipped in odorless mineral spirits, remove remaining finish or residue.

 

  1. Disconnect battery ground cable at frame. Save bolt and nut for reuse. Discard battery ground cable only.

 

  1. Clean negative battery cable connection point on frame.

 

Figure 2. Routing for Truck for Population 2

Figure 2. Routing for Truck for Population 2

    1. Battery stud nut
    2. Negative battery cable
    3. Battery cable frame bolt and nut
    4. Saddle clamp
    5. Extension clip

 

  1. Route new negative battery ground cable to frame (Figure 2, Item 2) and under all other harnesses that may be in battery box.

 

  1. Clean battery terminal with wire brush. Then clean with electrical contact cleaner and dry with shop air.

 

  1. Install battery cable frame bolt (Figure 1, Item 3); install new ground cable and nut previously removed in Step 32 (Figure 1, Item 23). Using torque wrench, tighten cable frame nut to 31 lb-ft (42 N•m).

 

  1. Apply RED sealant paint and thoroughly coat frame bolt, bolt threads, nut, battery ground cable terminal ring and frame.

 

  1. Apply BLUE dielectric grease to battery terminal stud, negative battery cable ring terminal and threads of battery terminal nut.

 

  1. Connect negative battery cable to battery stud.

 

  1. Install battery terminal nut. Using a torque wrench, tighten battery terminal nut to 12 to 15 lb-ft (16.3 to 20.3 N•m).

 

  1. Inspect and apply BLUE dielectric grease to bare spots of battery terminal nut, stud and ring terminal.

 

  1. Assemble saddle clamp (Figure 2, Item 4) to extension clip (Figure 2, Item 5) from kit.

 

  1. Remove existing bolt and nut from battery box and install extension clip and tighten fastener (Figure 2, Item 5).

 

  1. Secure negative battery cable to saddle clamp (Figure 2, Item 4), tighten cable tie strap. Remove excess material from cable tie strap.

 

  1. Check if vehicle is equipped with additional wiring in battery box in location of newly installed negative battery cable.

a. No – proceed to Step 50.

b. Yes – there is additional wiring and clipping required. Perform all additional steps for all additional options the truck you are working on is equipped with. Once all necessary additional steps have been completed, proceed to Step 50.

i. Inverter system wiring: 0008XDM, 0008XLD

      • Refer to Step 45

ii. Lift gate wiring

      • Refer to Step 46

iii. No-idle system

      • Refer to Step 47

 

Figure 3. Routing for Truck with Inverter Systems

Figure 3. Routing for Truck with Inverter Systems  

    1. Battery stud nut
    2. Negative battery cable
    3. Inverter power and ground cable (2)
    4. Swivel saddle

 

  1. Inverter Cable Wiring:

a. Install swivel saddle (Figure 3, Item 4) between negative battery cable and both inverter cables. Secure both swivel saddles in place with cable tie straps. Tighten cable tie straps and remove excess material from cable tie straps.

 

Figure 4. Routing for Truck with Lift Gate Wiring

Figure 4. Routing for Truck with Lift Gate Wiring

    1. Cable tie strap
    2. Negative battery cable
    3. Lift gate wiring
    4. Cube fuse for lift gate wiring

 

NOTE: If Step 48 b and c are performed, remove, clean and reuse battery stud nut. Reapply BLUE dielectric grease.

 

  1. Lift Gate Wiring:

a. Inspect for clearance between newly installed negative battery cable and wiring for lift gate wiring (Figure 4, Items 2 and 3).

b. If little to no clearance, loosen cable on cube fuse and battery nut.

c. Rotate cube fuse to gain clearance, apply dielectric grease to battery stud and threads of nut. Install nut. Using torque wrench, tighten battery terminal nut to 12 to 15 lb-ft (16.3 to 20.3 N•m).

d. Install swivel saddle between negative battery cable and lift gate wiring (Figure 4, Items 2 and 3) (swivel clamp NOT shown). Secure in place with cable tie straps. Tighten cable tie straps and remove excess material from cable tie strap.

 

No-Idle HVAC Cabling

Figure 5. Routing for Truck with No-Idle HVAC

Figure 5. Routing for Truck with No-Idle HVAC

    1. No-idle HVAC cabling
    2. Battery stud nut
    3. Swivel saddle
    4. Negative battery cable
    5. Saddle clamp

 

  1. No-Idle HVAC Wiring

a. Install swivel saddle (Figure 5, Item 3) between negative battery cable and no-idle HVAC cabling and secure in place with cable tie straps. Tighten cable tie straps and remove excess material from cable tie straps.

 

Inverter Wiring and No-Idle HVAC Wiring

Figure 6. Cable Routing: When Equipped with Inverter Wiring and No-Idle HVAC

Figure 6. Cable Routing: When Equipped with Inverter Wiring and No-Idle HVAC

    1. No-idle HVAC wiring
    2. Inverter power and ground cable (2)
    3. Swivel saddle (3)
    4. Negative battery cable

 

NOTE: Figure 6 illustrates battery box when equipped with both inverter wiring and no-idle HVAC.

 

  1. Inspect all cables to verify there is clearance and no rub points. Adjust as required.

 

  1. Reinstall aerodynamic skirt if removed in Step 5.

 

  1. Remove wheel chocks.

 

END OF SERVICE PROCEDURE

 

LABOR INFORMATION

Operation Number Description Time
A40-21501-1Replace Battery Cable using K2H22120350.4 hrs
A40-21501-2Replace Battery Cable using 8900291R910.5 hrs
A40-21501-3Soften / Remove Red Sealant Paint; If Necessary0.2 hrs
A40-21501-4Remove and Install Skirt; If Necessary0.2 hrs

 

CAMPAIGN IDENTIFICATION LABEL 

Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label.

 

Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate.

 

ADMINISTRATIVE / DEALER RESPONSIBILITIES

WARRANTY CLAIMS

Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 21501. Section 7 of the Warranty Policy and Procedures manual contains further information related to the submission and processing of AFC/Recall claims.  As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, a barrel of oil, or a tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair.

 

UNITED STATES AND POSSESSIONS

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair.  A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.  If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.

 

Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward.

 

Dealers should proceed immediately to make necessary correction to units in inventory.  All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery.  If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location.

 

Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible.  However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date.

 

Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected.  Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states.

 

CANADA

Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward.

 

Dealers should proceed immediately to make necessary correction to units in inventory.  All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery.  If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location.

 

Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible.  However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date.

 

Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected.  Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states.

 

EXPORT 

Export Distributors should proceed immediately to make necessary correction to units in inventory.  All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery.  If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location.

 

Export Distributors are to submit warranty claims in the usual manner making reference to this recall number.

 

Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter.  If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office.

 

NAVISTAReBay, INC.

 


IMPORTANT SAFETY RECALL 21501

NHTSA RECALL NO. 21V-079

This notice applies to your vehicle identified on the enclosed card.

 

APRIL 2021

 

Dear INTERNATIONALeBay® Customer,

This notice applies to your vehicle identified on the enclosed card. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

NavistareBay has decided that a defect which relates to motor vehicle safety exists in certain 2017 thru 2021 LT® series trucks built 05/18/2016 thru 03/03/2021 and 2018 thru 2021 Lonestar® series trucks built 07/21/2017 thru 12/16/2020 with CumminseBay X15eBay or ISX engines and equipped with Feature Code 08XHK or 08XHL (Battery Box, mounted on left side under cab).

 

REASON FOR THIS RECALL

The battery ground cable may break at the frame connection resulting in loss of electrical power and unintended engine shut down without warning.

 

RISK TO MOTOR VEHICLE SAFETY

Unintended engine shut down without warning may result in a vehicle being stalled on the side of the roadway which could increase the risk of a vehicle crash.

 

DEFECT REMEDY

The repair will involve replacing the battery ground cable with a new cable design. Authorized repair locations have parts and instructions to repair your vehicle. The repair will be performed free of charge and take approximately 45 minutes to complete.

 

ACTIONS YOU SHOULD TAKE

If you own this vehicle, please contact any INTERNATIONALeBay® dealer or a Love’s Truck Tire Care or Speedco* location to have your vehicle repaired at no cost to you. You can find your nearest service location by calling 1-800-448-7825 or by using the service locator at https://www.internationaltrucks.com or
https://www.loves.com .

*Love’s and Speedco locations in Texas cannot perform warranty services.

If you have already paid for repairs prior to this notice that corrected the defect, you may be eligible for reimbursement of certain repair expenses if they occurred 12/17/2020 thru 04/26/2021. Present your original repair paperwork and proof of payment to any INTERNATIONALeBay® dealer and your eligibility will be reviewed. You may also submit a claim using the enclosed Request for Reimbursement card.

If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to compty with federal regulations.

If you do not own this vehicle, please fill out and return mail the enclosed card so that you will not be contacted again about this recall.

 

IF YOU NEED FURTHER ASSISTANCE

If you believe that NavistareBay has failed to remedy the defect without charge or within a reasonable time, please follow the procedure described in the Owner Assistance Guide section in your Owner’s Manual or call toll free 1-800-448-7825.

You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

NavistareBay requests your prompt attention and patience regarding the correction of this defect and apologizes for any inconvenience this may cause you.

NavistareBay, Inc.

 


NavistareBay Recall 21501 Chronology of Events

  • 05/18/2020 NavistareBay Field Service receives first communication from a fleet customer that a negative battery cable detached from the frame.

 

  • 06/23/2020 NavistareBay Field Service receives a second communication from a fleet customer that a battery ground cable ring terminal broke causing the ground cable to separate from the frame, which caused the engine to shut down. This was the first identified report that the vehicle shut down after a ring terminal failure.

 

 

  • 07/14/2020 NavistareBay Compliance and Reliability meet to review warranty claims for negative battery cable replacement.

 

  • 07/23/2020 NavistareBay Compliance, Reliability, and Engineering meet and initiate Finite Element Analysis (FEA) testing to determine likelihood of a repetitive failure mode.

 

  • 08/11/2020 NavistareBay Compliance and Engineering meet to review results of the FEA. The FEA analysis showed elevated stresses at the bend in the ring terminal, however no conclusions could be made relating to a life prediction.

 

  • 08/14/2020 NavistareBay Compliance, Reliability, and Engineering meet and initiate Weibull analysis to predict mileage for the ring terminal failures. Due to the low number of claims in the warranty period, and no other reports of vehicle shut down, the data was inconclusive.

 

  • 08/27/2020 NavistareBay Compliance Committee meet to discuss the failure mode and warranty history of the negative battery cable. NavistareBay Engineering receives confirmation to proceed with physical tests to validate the FEA analysis.

 

  • 09/10/2020 NavistareBay receives previous Prostar and early LT battery cables to perform dimension and material evaluation compared to previous failed cables in the field. Material evaluation concluded all failed parts were within material and dimensional specification.

 

  • 09/11/2020 NavistareBay engineers meet to discuss common characteristics within the warranty failures. NavistareBay also requested information from the supplier to verify if any tooling change occurred for the terminal and retrieved additional failed battery cables to analyze.

 

  • 09/16/2020 The Battery Cable supplier confirmed there was no tooling change and was in the process reviewing sub supplier material.

 

  • 09/23/2020 The supplier reported that no material changes or tooling changes were made by their sub supplier.

 

  • 10/01/2020 NavistareBay Compliance Committee meets to discuss Weibull, the field findings of possible misrouted battery cables. No new warranty claims or field reports were found since the 8/14/20 meeting. However, in analyzing the claim data, there were five claims reporting vehicle shutdown in 2019, and four in 2020. The Committee agreed to begin vibration testing in an attempt to recreate the failure mode.

 

  • 10/03/2020 Bench vibration testing could not reproduce the ring terminal failure mode.

 

  • 10/07/2020 NavistareBay requests a customer vehicle that had experienced negative battery cable breakage to perform additional testing.

 

  • 11/03/2020 through 11/16/2020 NavistareBay performs strain test on ring terminal performing certain vehicle maneuvers on vehicle received from customer.

 

  • 11/18/2020 NavistareBay Compliance Committee meet to discuss the results of the strain test and the potential root cause resulting in the stress on the ring terminal. Certain vehicle maneuvers did cause stress rates above what is believed to be normal for a copper terminal. The Committee requested actions to investigate and evaluate chassis racking as the root cause, review current production failures, and perform additional testing on current production vehicles.

 

  • 12/03/2020 through 01/23/2021 NavistareBay initiates plans and testing for additional  vehicle battery cable configurations designs of current production for similar failure modes.

 

  • 01/14/2021 NavistareBay Compliance, Data Analytics and Engineering meet to identify potential suspect population based on certain vehicle characteristics.

 

  • 01/29/2021 NavistareBay Compliance Committee meets to review test results on current configuration design and strain test results confirm current configuration design experienced high stress on the ring terminal as well.

 

  • 02/03/2021 NavistareBay finalizes the suspect population based on certain vehicle configuration and characteristics.

 

  • 02/11/2021 NavistareBay discusses final vehicle testing and suspect vehicle configurations and declares a Safety Recall.

 


9 Affected Products

Vehicles

MAKEMODELYEAR
INTERNATIONALeBayLONESTAR2018-2021
INTERNATIONALeBayLT2017-2021

 


11 Associated Documents

Remedy Instructions and TSB

RCRIT-21V079-5719.pdf 425.387KB

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Recall Quarterly Report #1, 2021-2

RCLQRT-21V079-9535.PDF 211.137KB

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Recall Acknowledgement

RCAK-21V079-9687.pdf 645.814KB

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Recall 573 Report- Amendment 1

RCLRPT-21V079-2234.PDF 213.848KB

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Defect Notice 573 Report

RCLRPT-21V079-4919.PDF 213.837KB

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Miscellaneous Document- Chronology

RMISC-21V079-5593.pdf 45.383KB

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Remedy Instructions and TSB

RCRIT-21V079-8786.pdf 366.254KB

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Remedy Instructions and TSB

RCRIT-21V079-8330.pdf 483.932KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V079-1224.pdf 44.809KB

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Recall Quarterly Report #2, 2021-3

RCLQRT-21V079-7683.PDF 211.244KB

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Recall Quarterly Report #3, 2021-4

RCLQRT-21V079-3512.PDF 211.331KB

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Bestseller No. 2
RV Car Motorcycle Red and Black (4FT)" rel="nofollow noopener sponsored" target="_blank"> 4 AWG Battery Cable 4AWG Gauge Pure Copper Battery Inverter Cables with 3/8 in Lugs Both Ends Power Inverter Wire Set for Automotive Solar Marine Boat RV Car Motorcycle Red and Black (4FT)
4 AWG Battery Cable 4AWG Gauge Pure Copper Battery Inverter Cables with 3/8 in Lugs Both Ends Power Inverter Wire Set for Automotive Solar Marine Boat RV Car Motorcycle Red and Black (4FT)
  • Fit for Automotive Solar Marine Boat RV Car Motorcycle
  • 4 gauge battery/welding cable with 3/8 " lugs; Battery Cable Length: 4 Feet
  • Package will come with each one of the red and black cable, each cable end is sealed with heat shrink tubing for heat insulation
  • Copper Cable lugs are made of solid copper with a tin plating cover for corrosion protection
  • Please feel free to contact us if you have any questions about our products, your satisfaction would be our greatest motivation
Bestseller No. 3
A ABIGAIL 2 AWG Battery Cable 2AWG Gauge Pure Copper Battery Inverter Cables with 3/8 in Lugs Both Ends Power Inverter Wire Set for Automotive Solar Marine Boat RV Car Motorcycle Red and Black (1FT)
  • 【High Quality】A ABIGAIL battery cables are made of pure copper and tinned copper lugs with superior corrosion and oxidation resistance, which improves the oxidation resistance of copper and maintains its conductivity better.
  • 【Safe & Durable】Premium flexible PVC insulated jacke of battery cables which resists abrasion, waterproof and moisture proof, flame retardant and heat insulation, cable ends are sealed with heat shrink tubing for heat insulation.
  • 【Wide Application】Our positive and negative cables are widely used for car automotive, solar, marine, RV, motorcycle, golf cart, lawn/garden equipment or power inverter batteries, also used for electrical equipment.
  • 【Package Includes】With 2 AWG 12 Inch wire positive (Red) and negative (Black) copper battery cables, 3/8” ring terminal at each end.
  • 【Service】If you have any issues with the battery cables, simply contact customer service for troubleshooting help, parts, replacement, or refund. Our aim is to make you satisfy the parts and the service we provide for you.
Bestseller No. 4
4 AWG Battery Cable, 4 AWG 18-Inch Pure Copper Battery Inverter Cables with 3/8" Tabs on Both Ends Set for Automotive Solar Power Inverter Marine Boat RV Car Motorcycle (Red and Black)
  • 【Pure copper material】Pure copper material and tinned copper sheets at both ends have good conductivity and compression resistance.
  • 【Safe and Durable】Made of PVC insulated protective cover, waterproof, moisture-proof, flame retardant and heat insulation, safe and durable.
  • 【Easy to use】3/8" tabs on both ends of each cable, 4 AWG 18 inches copper positive (red) and negative (black) battery cable.
  • 【Wide range of applications】Our positive and negative cables are widely used for car automotive, trucks, heavy machinery, solar energy systems, RV, etc.
  • 【Customer Service】If you have any questions about battery cables, simply contact customer service for help.
Bestseller No. 5
CARTMAN 4AWG 24-Inch Battery Inverter Cables Set, 4Gauge x 24"(1 Positive & 1 Negtive) for Car, Truck, RV, Solar
  • 4 AWG wire, fits 3/8" stud, SAE 4 GAUGE COPPER
  • Zinc plated 95% copper lugs for superior corrosion and oxidation resistance
  • Better stamping process to improve the current and reduce the resistance.
  • Boat cable wire stays ultra flexible even in the most extreme conditions
  • Heat-resistant up to 105C
Bestseller No. 6
TOPDC 4 Gauge 20 Feet Jumper Cables for Car, SUV and Trucks Battery, Heavy Duty Automotive Booster Cables for Jump Starting Dead or Weak Batteries with Carry Bag(TD-P0420)
  • Strong And Safe Clamps: The TOPDC Jumper Cables booster cable has four giant alligator clamps with strong jagged teeth and springs for excellent grip force. The jaws are strong and make connections easy. And the High Peak Jumper Cables has insulating rubber material to prevent electric shock and protect the safety of users
  • 20 Feet Jumper Cables: The TOPDC 20 Feet Jumper Cables has an extremely long usage distance, which is suitable for use with trucks, SUVs, full-size cars, mid-size cars, and compact cars. The Jumper Cables adopts insulating material to prevent rust, corrosion so effective insulation. The 20 Feet Jumper Cables are suitable for various car models and are powerful helper in emergency situations
  • UL-Listed & qualified quality: The TOPDC Jumper Cables surface is made with premium PVC which is resistant to freezing, cracking & folding and won’t tangle. Each jumper clamp has undergone rigorous testing and successfully passed UL certification, which is exhibiting excellent performance under extreme temperature conditions (-40 ° F to 140 ° F)
  • Convenient storage and carrying: The TOPDC Jumper Cables will give away a Carry Bag. When you need to use Jumper Cables, you can always carry it in your bag. When you don't need to use Jumper Cables, you can pack it in a bag and store it in any place. Convenient storage and carrying are truly essential items at home
  • Quality Assurance: The TOPDC provides you with a 5-year quality assurance and complete after-sales service. The TOPDC are committed to producing better products and providing you with the ultimate shopping and user experience
Bestseller No. 7
TOPDC 4 AWG Battery Cable 24-Inch Battery Inverter Cables Set All Copper Conductor Wire with 3/8" Ring Terminals (4 Gauge x 24 Inches) for Car Truck RV Solar, Replacement Parts & Accessories
  • 4 AWG pure copper battery cables with 3/8" ring terminals (2ft/24in/60.9cm). Specifically engineered for automotive applications including car batteries, truck starter motors, RV electrical systems, marine engines, ATVs, and motorcycles.
  • The 4 gauge battery cable is made of pure copper, which has excellent conductivity, ensuring minimal power loss and extending the service life of the equipment
  • TOPDC battery cables employ a flexible PVC insulation jacket, and the cable ends are sealed with heat shrink tubing, offering resistance to abrasion, waterproofing, moisture-proofing, flame retardancy, and heat insulation
  • Ideal for a wide range of applications, including automotive, trucks, heavy machinery, solar systems, RVs, and more, catering to your diverse power connection needs
  • Customer Support: For battery cable issues, contact us for troubleshooting, replacements, or refunds. We aim for your complete satisfaction
Bestseller No. 8
1/0 Gauge Wire(20ft Each - Red/Black) Copper Clad Aluminum CCA - Primary Automotive Wire,Car Amplifier Power & Ground Cable, Battery Cable for Car Audio Speaker,Solar, Auto, RV Trailer & Marine
  • 1/0 GAUGE 20-FEET(6m) OF EACH COLOR BLACK & RED CCA POWER GROUND WIRE - The lower the gauge number, the thicker the wire. Thicker wire presents less resistance to current flow. Copper coated aluminum gives you an economic power cable with excellent power transfer.
  • HIGH QUALITY MATERIALS - High quality stranded CCA wire offers strong power transfer performance, while remaining lightweight with maximum flexibility.Oxygen Free Coppe(OFC) wiring provides a superior electrical conductor to aluminum because it does not expand or contract with heat and can carry a higher current load.
  • RUGGED PVC JACKET - Low memory, flexible soft-touch jacket material is perfect for routing in hard to reach places,designed for the electrical and auto repair installer in mind. Strong, yet durable pvc jacket has has flexibility, elasticity, and impact resistance built in,is resistant to extreme temperatures, liquid, oil, gas, abrasions and high impact.
  • PACKAGE - 2 pcs 1/0 gauge black/red CCA power ground wire(20 feet of each color);10pcs 1/0 AWG-3/8" Battery Lugs;10pcs 1/0 AWG-5/16" Battery Lugs;20pcs 3:1 Dual Wall Adhesive Heat Shrink Tubing.
  • WIDE COMPATIBILITY - Our bundled power wire set is great for a car amplifier or subwoofer or to be used as a ground wire on your electric wire installs. Use for many different applications such as indoor lighting, car radio, automotive, lighting, car speakers, power cables, 12v power inverter, ground wire, or welding cable.
SaleBestseller No. 9
AstroAI S8 Car Battery Jump Starter, 1500A Peak Car Jumper Starter Battery Pack for Up to 6.0L Gas & 3.0L Diesel Engines, 12V Portable Jump Box with 3 Modes Flashlight and Jumper Cable (Orange)
  • HIGH-PERFORMANCE JUMP STARTING - The car jumper starter portable pack has a 45C high-rate lithium battery and 37WH capacity that can start 6.0 L gas/3.0 L diesel engines and other 12 V vehicles like motorcycles, cars, SUVs, pickups, or lawnmowers.This jump starter's powerful 1500 A peak suit current quickly starts low-voltage and fully-drained batteries, stocking stuffers for men and women.
  • ULTRA POWERFUL BOOST - The smart boost mode automatically detects the battery's voltage. When the voltage is less than 9 V, the indicator flashes green; this unlocks the "BOOST" button, which can be pressed to start fully-drained batteries.
  • QUALITY METAL CALMPS FOR IMPROVED PROTECTION - The safety metal clamps and smart jumper cable better protect the S8 Car Battery Jump Starter from excessive heat damage, loose ports, battery bulging, battery expansion, and more.
  • COMPREHENSIVE SAFETY - This portable battery jumper starter has 8 integrated protections including reverse polarity, reverse connection, overcurrent, overvoltage, overload, overcharge, over discharge, and short circuit protection. Ensure your trip is safe and smooth.
  • PORTABLE & COMPACT - With an overall size of 7.9*4.5*3.7" and a item weight of 0.95 lbs, it is very easy to store in a car or a travel bag. Compared with bulky lead-acid jump starters, this compact jump starter brings more convenience and peace of mind to your trip.
SaleBestseller No. 10
NOONE Jumper Cables for Car Battery, Heavy Duty Automotive Booster Cables for Jump Starting Dead or Weak Batteries (10-Feet (10-Gauge)
  • UNIVERSAL FITMENTS :NOONE 10 Gauge, 10 FT car jumper cables support 200A peak current for jumping start 12/24V car battery. So NOONE booster cables are suitable for your vehicles with up to 3.0 L Gas Engines
  • SUPERB PERFORMANCE :With rubber covered, NOONE battery booster cables can provide you insulated protection to prevent leakage current. Equipped with superb conductivity, our copper-clad aluminum cables conductors work well even in extreme temperatures(-40°F to 140°F)
  • HIGH QUALITY CLIPS :Super strong bite, tight crimping and more conductive. Extra thick PVC sheath at the handle, can be fireproof flower, higher safety
  • JUMPER CABLES KIT :The package includes a 10GAUGE x 10FT Jumper Cables, boxed, and is a quality choice for family cars
  • THE BRAND NAME YOU CAN TRUST : Our NOONE automotive battery jumper cables provide a 3-year products service. If you encounter any problems, please do not hesitate to contact us via Email

 

Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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