| โThis site contains affiliate links for which OEMDTC may be compensatedโ |
February 26, 2021 NHTSA CAMPAIGN NUMBER: 21V129000
Steering Gear Fasteners May Become Loose
Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
NHTSA Campaign Number: 21V129
Manufacturer Rosenbauer
America
Components SUSPENSION, STEERING
Potential Number of Units Affected 8
Summary
Rosenbauer America (Rosenbauer) is recalling certain 2020 Commander vehicles. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.
Remedy
Rosenbauer will notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to begin March 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer’s number for this recall is 21E012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Service Bulletin SGM 0121
Date: 2/08/21
REV: B
Subject: Some IFS-FT units may have steering gears that the fasteners may loosen and lose clamp load between the cradle and steering gear.
Applies To: IFS for Fire Truck
VDM Range: 11/27/2019 thru 10/28/2020, excluding units contained at OEM.
Verify with OEM on specific affected units and applicable serial numbers.
Vocation: Fire Truck ER
Labor Allowance: 1.5 Hours for removal, cleaning, application of Nord-Lock washers and reinstallation at specified torque.
Please Read the Entire Bulletin and Reference Manuals D710023 before Proceeding with Any Work. Follow industry standards regarding safety equipment and procedures. Refer any questions to Reyco Granning Field Service/Warranty department via 417-466-1044. (Mark Bachman)
This procedure should be done at latest on the Next Scheduled Service Interval.
Perform the below instructions one fastener on each gear at a time for each of the 14 bolts, using an alternating pattern.
Access to all of the bolts can be achieved by steering the suspension to limiting stops.
Steering gear and steering gear clamp area to be cleaned with brake cleaner or similar solvent to remove oils, greases, and contaminants.
Female holes on steering gear to be cleaned with wire bottle brush or similar to remove contaminants such as, but not limited to, thread locker and oil.
While performing the TSB, inspect steering gear (threads and body), fittings and lines connected to the gear, and pitman arm for damage or leaks and replace or service as necessary.
Ensure proper steering fluid level before returning vehicle to service.
- Remove the single 7/8 in bolt from each steering gear; clean the threads inside the steering gear blind hole.
- Discard the fastener and flat washer and install the Nord-Lock washer on the new fastener.
- Install and torque to 500 lb ft.
- Remove the 10 ยพ in fasteners from each steering gear one at a time and clean the threads and mating holes. See images on following pages.
- Discard the flat washer and install the appropriate Nord-Lock washer on the fastener (new fastener if applicable).
- Install the ยพ in fastener (new fastener if applicable) with Nord-Lock washer and torque to 300 lb ft.
- Repeat with the opposite steering gear.
- This procedure applies to both the master and slave gears.
- Labor Allowance: 5 hr. max recommended.ย Invoice Charge capped at $195.00
For warranty coverage please supply the following info with warranty claim and submit to Reyco Granning.
- Suspension serial number, located on tag at left front of suspension.
- In Service Date
- Repair Date
- Vehicle mileage (if available)
- Invoice #
Parts Required:
2 ea. Reyco Granning Hardware Kit #K715597
Tools Required:
500 ft-lb Adjustable Torque Wrench
1 1/8โ Socket 1 5/16โ Socket
Reference
709388-03 3/4-16 X 1.25 GR 8 ZN (outside bottom plate, and side plate bolt)
8223752 3/4-16 X 2.00 GR 8 PO (bottom plate into steering gear) in K715613
709386-01 7/8-14 X 2, GR 8 ZN (bottom plate into steering gear) in K715613
Recall 21V-129
IMPORTANT SAFETY RECALL
Owner
Attention:
Address
City, State, Zip, Country
VIN(s)
April 25, 2021
Re: Safety Recall Notice NHTSA Recall ID# 21V-129
Dear Owner of a Rosenbauer Fire Apparatus:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. This is to inform you that your vehicle may have a defect that could cause difficulty in steering or prevent steering to one direction which could increase the risk of a crash. Federal law requires the Recall Remedy completed on this unit prior to customer delivery.
What is the issue?: Rosenbauer America is recalling certain 2020 Rosenbauer Commanders that have particular Reyco Granning Independent Front Suspensions. These front suspension systems from Reyco Granning may have steering gears that the fasteners may loosen and lose clamp load between the cradle and steering gear. Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash. These units were manufactured between 11/27/2019 thru 10/28/2020 using a different type of paint on the steering gearcase mount plates. This paint could flow and relax over
time causing the bolts to lose clamp load and loosen.
How do I know if my truck has this type of equipment: The driver may notice a change in steering feel, primarily related to vagueness, difficulty in holding a straight line, or vehicle wandering, the fasteners may also loosen without warning. We have worked with Reyco Granning in identifying which systems are recalled and which trucks they went into. The Reyco Granning Part Numbers are: IFS24-M48ZC, IFS24- M48O3, IFS20-M48O3, IFS24-M48OC, IFS20-M48OC with the following serial numbers: 2025351, 2026642, 2026629, 2027163, 2027169, 2027199, 2027316, 2027257, 2027903. If you are receiving
this letter, we believe you have one of these units.
How do I resolve this important safety recall: Contact your Rosenbauer Dealer to schedule an appointment for the repair. You may be asked to verify the manufacturer number and serial number of the IFS. Your dealer will contact us to obtain the repair kit. Rosenbauer estimates the repair will take 1 to
1.5 hours. Should you have any questions or are unable to schedule this through your dealer, please contact recalls@rosenbaueramerica.com. The repair will provided to you free of charge.
What if I already paid to have this repair completed: Contact Rosenbauer and your Rosenbauer Dealer with the details of the repair including pictures of the completed repair or remedied part as well as
a labor sheet or invoice, repair date and vehicle mileage. Once we have received proof of completion and your invoice, we will coordinate reimbursement.
What if I no longer own this truck: please contact Rosenbauer to provide the new owner information. Rosenbauer will then contact the new owner.
If you are the lessor of this vehicle: please forward a copy of this notice to the lessee within 10 days to comply with federal regulations or you can contact recalls@rosenbaueramerica.com for assistance.
If after having attempted to take advantage of this recall you believe you have not been able to have your fire apparatus remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C. 20590 or call the toll-free vehicle safety hotline at 1-888-327-4236 (TTY: 1-800- 424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.
Sincerely,
Rosenbauer America Warranty Department
100 Third Street
Lyons, SD 57041
Tel: 605-543-5591
SEOCONTENT-START
Lisa Sampson
From: Lisa Sampson
Sent: Tuesday, March 2, 2021 3:34 PM
To: recalls
Subject: Informal Notification – Re: Upcoming Recall 21V-129
Attachments: TSB SGM0121_REV B_ RG TSB submitted to NHTSA.pdf
Hello Valued Rosenbauer Dealers,
We have submitted our initial paperwork to NHTSA and Transport Canada regarding an upcoming recall initiated by
Reyco Granning for a select few front suspension systems. We only have a total of 9 trucks impacted in the US and
Canada and I will contact you if you have one of these impacted trucks. We will then work together to ensure the recall
remedy is complete by sending you or the customer the repair kit.
I have attached a basic summary from Reyco Granning but you are welcome to look up a more detailed report on the
NHTSA website: www.safercar.gov. At this time, I know I will be making a revision to our impacted make and models
since Iโm still gathering information.
This email is to provide an informal notification as we gather information and will submit a formal letter or email to you
as well as the owners. Information that we are gathering are exactly which trucks are impacted as well as their current
location (in WIP, at the dealer, at the customer) and how we will handle the repair parts (i.e. logistics). I anticipate
sending official letters to the customers in the next few weeks and I will contact you if you are impacted.
Feel free to reach out should you have any questions regarding recalls or technical service bulletins at
recalls@rosenbaueramerica.com.
Thank you,
Lisa Sampson
Rosenbauer America, LLC
redacted
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| ROSENBAUER | COMMANDER | 2020 |
21E012
5 Associated Documents
Defect Notice 573 Report
RCLRPT-21V129-8873.PDF 216.15KB
Loading...
Reload document 
Open in new tab
Recall Acknowledgement
RCAK-21V129-7364.pdf 645.157KB
Loading...
Manufacturer Notices(to Dealers,etc)
Loading...
ISSUED Owner Notification Letter(Part 577)
RCONL-21V129-1114.pdf 282.847KB
Loading...
Miscellaneous Document- Reyco Service Bulletin
RMISC-21V129-2099.pdf 664.605KB
Loading...
Latest Recalls Documents
- PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
- DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
- COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
- Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ยฑ 4%
- Accessories included: 1/2" Drive 5" long Extension Bar
- Simple and Reliable: โClickโ sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
- High Precision and Quick Reading: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is around 3%, making it an essential helper for you
- Safe and Reliable Operation: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque
- Good Quality and Durable Material: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel.We use the quality materials which are resist corrosion and are durable
- Quick Torque Setting: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using
- Easy to Store and Widely Use: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and torque wrench is suitable for repairing cars and motorcycles, which are essential maintenance tools for car owners
- Portability: durable case for portability or storage
- Added comfort: bi-material handle for comfort and grip
- Hassle free use: locking feature adjusts quick and easily for hassle free use
- Quick identification: scales stamped into housing showing inch and metric torque setting
- Meets or exceeds ASME specifications
- Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
- Wrench emits a click that can be heard and felt when the preset value is reached
- Permanently marked, high-contrast dual-range scale is easy to read, even in low light
- Reversible ratchet head drives in both directions and measures torque in clockwise direction
- Durable all-steel construction has no plastic parts to break or wear out
- 3Pcs Torque Wrench Set: The calibration error range is around 3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240 in.lb, 3/8 inch 5-45 ft.lb, 1/2 inch 20-160 ft.lb.
- Safe and Reliable: When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
- Quick Release Button: This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
- Easy to Set: First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
- Widely Use: The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We insist on bringing customers a good shopping experience.
- ยฑ3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ยฑ3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
- PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
- DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range๏ผft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
- ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5ยฐ ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
- EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
- Please contact us on Amazon Seller Support, we can give you 24h online after-sale service if you have any problem. We hope to help you solve and make you satisfied.
- !!!Attention!!!: 1,Torque wrench cannot be used to remove the nut, because the sudden torque for removing is much higher. 2,Keep the set value proper, avoid to set a small value but actual needs a bigger value, this can break the wrench 3, When not in use, always keep torque at the lowest setting. 2,when in use,keep the direction select in leftmost or rightmost position, not middle. 3,use just proper size socket and right direction button in case of skipping. 4,keep all the package well in case of returning in the future. 5,do not use excessive force during use to avoid affecting the accuracy of torque and even damaging the wrench.
- ใEasy to useใ: Our torque wrench 1/2 feature high contrast and dual unit measurement for easy reading and setting of the required torque.Turn the bottom knob to make it in unlocked state, then turn the handle to set the torque, and finally lock the bottom knob.Adjusting the head paddle allows the 1/2 inch torque wrench to be used in both directions.
- ใSafe and reliableใ: When the set torque value is reached, the automotive torque wrench will emits "Click" sound to remind you to stop applying force to prevent over torque damage to your items. Also the knurled handle provides non-slip operation.
- ใPracticality of accessoriesใ: 1/2 inch Torque wrench set with 5-Inch extension bar and 1/2" drive to 3/8" drive adapter,which can help to take the screw or nut out in deep space.Use this dual direction torque wrench can easy to deal with car or bike repairing problem.
- ใHigh Precision & Easy ReadingใWith a dual-range scale of 20-240 in.lb/2.3-27.1 Nm, this inch pound torque wrench provides quick and precise readings, ideal for precision tasks in electronics, bicycles, and light machinery requiring lower torque levels.
- ใ "Click" TypeใThe 'Click' Type design of torque wrench produces a distinct sound or sensation to indicate when the fastener is properly tightened. When using the 1/4 torque wrench, turn it slowly, steadily, and smoothly, stopping when you hear or feel the click.
- ใDurable ConstructionใThe aluminum shaft of this bike torque wrench offers superior fatigue resistance for higher and more precise usage compared to traditional materials. It also features a high-quality steel spring and chromium-molybdenum steel handle for rust prevention, ensuring durability and a longer lifespan.
- ใEasy Torque SettingใTo set the torque value, pull down and hold the locking knob, then adjust to the desired value. Release the knob to lock the torque setting. When not in use, set the torque key to the minimum value to maintain the bicycle torque wrench.
- ใConvenient Storage & Versatile UseใThis torque wrench set comes in a sturdy plastic shell storage box for convenient storage and organization. It is suitable for repairing various parts of a bicycle, including bolts, nuts, threaded components, handlebars, frames, brakes, and derailleurs. Additionally, it is backed by a 24-month warranty, with customer support available for any assistance needed.
- [๐๐๐๐๐๐๐๐] SUZUME torque wrenches are made of CR-V steel to ensure the durability of the torque wrench. The surface is also chrome-plated, which not only improves corrosion and wear resistance, but also gives the torque wrench set automotive a mirror-like luster, adding a touch of eye-catching beauty. For the handle, we chose a lightweight aluminum alloy, whose low-density characteristics greatly reduce the overall weight of the tool, making it easier to operate.
- [๐๐๐๐ ๐๐๐๐๐๐๐๐]The SUZUME 3PCS torque wrench set, covering torque wrench 1/2 drive,torque wrench 3/8 drive and 1/4 torque wrench, is each a commitment to superior workmanship. After rigorous fatigue testing, this torque wrench kit can withstand more than 10,000 repeated uses and still maintain an incredible ยฑ3% accuracy, which means you can use them with confidence and without worrying about re-calibration.
- [๐๐จ๐ฎ๐ ๐๐ฅ๐ข๐๐ค] SUZUME torquimetro are designed with a bi-directional ratchet head that makes it easy to apply precise torque, whether you operate the wrench clockwise or counterclockwise. When your operation reaches the preset torque value, the wrench will immediately emit a clear "click" sound, accompanied by a vibration, to ensure that you can sense and stop the operation at the first time, avoiding damage to bolts, nuts and even torque wrench' due to excessive application of force.
- [๐๐ฎ๐๐ฅ-๐๐๐๐ฅ๐๐ฌ] precision at a glance! SUZUME strives for perfection in every detail of every product. Every click torque wrench is equipped with a clearly visible torque scale that makes setting and reading torque values effortless. We use laser printing technology to ensure the durability of these scales, so you don't have to worry about the values becoming blurred by wear and tear, even under frequent use over a long period of time.
- [๐๐๐ซ๐ฏ๐ข๐๐]We understand that superior products and service are the key to earning your trust. That's why SUZUME products are backed by a comprehensive aftermarket service, our commitment to quality and your peace of mind. Our mission is very clear - 'Your Reliable Tool Partner' Our team will respond promptly to any questions you have and resolve your queries and problems quickly.
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.