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March 16, 2021 NHTSA CAMPAIGN NUMBER: 21V179000
Stove Saddle Valves may Leak Gas
A gas leak can increase the risk of a fire.
NHTSA Campaign Number: 21V179
Manufacturer Highland Ridge RV
Components EQUIPMENT
Potential Number of Units Affected 2,906
Summary
Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
Remedy
Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge’s number for this recall is 9904564.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
20E071 Recall Remedy – Manifold Bolt and Valve Seal Replacement
20E071 Demetic 3 Burner Cooking Stoves Stove Saddle Valves
Safety Recall: 21V-179 21V-184 21V-204 21V-203
May 2021
IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle «unit_serial_»
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain 2019 and 2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, Jay Flight travel trailers. Starcraft Mossy Oak, GPS, Mossy Oak Lite, Autumn Ridge Outfitter, Launch Outfitter travel trailers Highland Ridge, Open Range, Mesa Ridge, Highlander, Silverstar travel trailers and fifth wheels. Alante, Precept, Greyhawk, Redhawk, Esteem and Odyssey motorhomes, manufactured with the Dometic S31, R1731 or R2131 propane-cooking stove.
Reason for this recall
An odor of gas near the stove may be detected when not in operation. If user attempts to tighten the bolt for the stove’s valve in order to stop the smell, they could over-tightened the bolt and cause damage to a seal. This can result in a continuous gas leak. A propane gas leak could create risk of a fire or explosion.
Recall Remedy
Replace the manifold bolts and valve seals and perform a leak test. Dometic Recall Hotline contact #s: 888-943-4905 or 574-389-3713 or go to www.Dometic.com
What we need you to do
Please read the enclosed information from Dometic carefully and confirm the model and serial number of the cooking stove in your recreational vehicle. If the model and serial number is included in the Dometic recall population, please call a Jayco dealer as soon as possible and set an appointment for the Recall Remedy.
DO NOT USE YOUR STOVE IF IN THE AFFECTED POPULATION.
When inspection does NOT find a recalled cooking stove, please complete and return the Compliance Reply Form to Jayco so we can update our records.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint, contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Jayco Compliance Management
R1731, R2131, & S31 Cooking Stove Recall 20E071 Affected Model & Serial Numbers
R1731 Series Model Numbers:
| (Model Number) | (Item Number) | (Legacy Number) |
| R1731-BBPCMO | 9600005500 | 50423 |
| R1731-BBPFBO | 9600005499 | 50422 |
| R1731-BBPFBR | 9600005509 | 50432 |
| R1731-BBPFMO | 9600021027 | 50516 |
| R1731-BDICMO | 9600023363 | 50932 |
| R1731-BSPCMO | 9600005505 | 50428 |
| R1731-BSPCMR | 9600005512 | 50435 |
| R1731-BSPFBO | 9600005503 | 50426 |
| R1731-BSPFBR | 9600005510 | 50433 |
| R1731-BSPFMO | 9600005504 | 50427 |
| R1731-BSPFMR | 9600005511 | 50434 |
| R1731-SLICMO | 9600023384 | 50938 |
| R1731-SSPCMO | 9600005507 | 50430 |
| R1731-SSPFBO | 9600008810 | 50459 |
| R1731-SSPFBR | 9600014849 | 50515 |
| R1731-SSPFMO | 9600005506 | 50429 |
| R1731-SSPFMR | 9600005513 | 50436 |
R2131 Series Model Numbers:
| (Model Number) | (Item Number) | (Legacy Number) |
| R2131-BBPCMO | 9600005518 | 50443 |
| R2131-BBPFBO | 9600005517 | 50442 |
| R2131-BSPCBO | 9600008809 | 50462 |
| R2131-BSPCMO | 9600005521 | 50446 |
| R2131-BSPFBO | 9600005519 | 50444 |
| R2131-BSPFMO | 9600005520 | 50445 |
| R2131-BSPFMR | 9600005525 | 50450 |
| R2131-SSPCMO | 9600005523 | 50448 |
| R2131-SSPFMO | 9600005522 | 50447 |
R1731 & R2131 Series Serial Numbers:
| (Year) | (Serial Number Range) |
| 2018 | 81897193 through 85299999 |
| 2019 | 90100000 through 95299999 |
| 2020 | 00100000 through 02799381 |
S31 Series Model Numbers:
| (Model Number) | (Item Number) | (Legacy Number) |
| S31-BMFBO | 9600005915 | 50300 |
| S31-BPFBO | 9600005916 | 50301 |
| S31-SPCMO | 9600005917 | 50304 |
| S31-SPFMO | 9600005945 | 50303 |
S31 Series Serial Numbers:
| (Year) | (Serial Number Range) |
| 2018 | SU82200001 through SU83900100 |
| 2019 | SU93400001 through SU93400100 |
| 2019 | SU93600001 through SU93600300 |
| 2020 | SU02100001 through SU02100100 |
NOTES:
Both the model number and the serial number must be on the list to be affected by the recall.
The complete serial number for these stoves often begins with the five (5) digit legacy number noted above; this number will need to be temporarily disregarded to determine if the stove is affected by the recall.
If an R1731, R2131, or S31 model stove is affected by the recall, the manufacture date on the model & serial number data tag will be between 05/03/2018 through 07/09/2020.
Recall Dept contact information: 888-943-4905/574-389-3713 (local) or recall@dometic.com (12/10/2020)
SEOCONTENT-START
IMPORTANT SAFETY RECALL
Dear Valued Dealer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain 2019 and 2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, Jay Flight travel trailers. Starcraft Mossy Oak, GPS, Mossy Oak Lite, Autumn Ridge Outfitter, Launch Outfitter travel trailers Highland Ridge, Open Range, Mesa Ridge, Highlander, Silverstar travel trailers and fifth wheels. Alante, Precept, Greyhawk, Redhawk, Esteem and Odyssey motorhomes, manufactured with the Dometic S31, R1731 or R2131 propane-cooking stove.
An odor of gas near the stove may be detected when not in operation. If user attempts to tighten the bolt for the stove’s valve in order to stop the smell, they could over-tightened the bolt and cause damage to a seal. This can result in a continous gas leak. A propane gas leak could create risk of a fire or explosion.
Confirm cooking stove Model and Serial number are part of Dometic’s population. Replace the manifold bolts and valve seals and perform a leak test on affected cooking stoves.
DO NOT USE THE STOVE IF IN THE AFFECTED POPULATION
All pertinent information regarding this recall is available under the Applications > Recalls section of the website.
Our records show the following unit in the population of this recall, and is part of the current inventory at your Dealership.
VIN
Please follow guidelines from Dometic on how to obtain parts and file for reimbursement for labor. The Dometic Instructions are available under the Case Recall attachments. Dometic Recall Hotline contact #s: 888-943-4905 or 574-389-3713 or go to www.Dometic.com.
Federal law requires the Recall Remedy completed on this unit prior to customer delivery.
If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit by submitting the Warranty Registration information. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.
Sincerely,
Compliance Management
Safety Recalls: 21V-179 Highland 21V-184 Jayco Towable 21V-203 Starcraft 21V-2034 Jayco Motorized May 2021
a
April xx , 2021
Reason for Recall r this recall
What we need you to do
Recall Remedy r this recall
SEOCONTENT-END
8 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| HIGHLAND RIDGE | HIGHLANDER | 2019-2020 |
| HIGHLAND RIDGE | MESA RIDGE | 2019-2020 |
| HIGHLAND RIDGE | OPEN RANGE | 2019-2020 |
| HIGHLAND RIDGE | SILVERSTAR | 2019-2020 |
12 Associated Documents
Recall Quarterly Report #1, 2021-2
RCLQRT-21V179-3642.PDF 211.132KB
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Defect Notice 573 Report
RCLRPT-21V179-5254.PDF 213.48KB
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Recall 573 Report – Amendment 1
RCLRPT-21V179-5839.PDF 213.553KB
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Recall 573 Report – Amendment 2
RCLRPT-21V179-4545.PDF 213.678KB
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Recall Acknowledgement
RCAK-21V179-7487.pdf 703.336KB
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Recall 573 Report – Amendment 3
RCLRPT-21V179-6280.PDF 213.676KB
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Recall 573 Report – Amendment 4
RCLRPT-21V179-3752.PDF 213.675KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-21V179-9056.pdf 1054.404KB
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Manufacturer Notices(to Dealers,etc)
RCMN-21V179-9701.pdf 318.658KB
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Remedy Instructions and TSB
RCRIT-21V179-9607.pdf 480.633KB
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Recall Quarterly Report #2, 2021-3
RCLQRT-21V179-7359.PDF 211.231KB
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Recall Quarterly Report #3, 2021-4
RCLQRT-21V179-6894.PDF 211.318KB
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Recalls Documents
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- Choose from 20 preset power levels (100 to 1800 W) and 20 preset temperature level settings (100 °F to 460 °F). With an 83% energy efficiency, induction burner is more efficient than traditional gas or electric stoves
- DIGITAL LCD SENSOR: Touch control panel: child safety lock keeps the cooking and timer settings from being accidentally changed once they have been set; fast boil button; keep warm button (for 1-30 minutes at 140 °F); up to 10-hour timer button
- Induction stoves rely on cookware to heat, so it’s essential to choose magnetic bottom cookware with a minimum diameter of 5 inches. Auto-pan detection will shut off automatically after 60 seconds if no cookware, or the incorrect cookware is detected
- Although induction itself is a noiseless process, there may be high pitched sounds from the cookware due to multiple layers of metals sandwiched together. Please allow the induction cooker to cool down before cleaning
- Requires induction compatible cookware. If a magnet sticks well to the bottom of the pan and is at least 5 inches in diameter, it should be compatible
- Duxtop Induction Cooktop uses 120 V 15 amp electrical outlet - standard in all North American homes; lightweight and compact for easy handling and storage
- Digital control panel. Built-in count-down digital timer with 1 minute increments up to 170 minutes; 10 temperature range from 140 °F to 460 °F; 10 power levels from 200 to 1800 Watts
- With no open flame, food does not burn-on the glass cooktop so this induction burner is easy to clean—just wipe with a damp towel. Durable 7-blade fan rapidly dissipates heat to ensure a longer product life
- The auto-pan detection will shut the unit automatically after 60 seconds if no cookware is detected; equipped with diagnostic error message system, low and high voltage warning system
- 51 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 575°F in 10°F increments. You can also add or deduct cooking time at any time.
- SHATTER-PROOF CERAMIC GLASS – There are no open flames or hot coils that can cause burns. Unlike the competition, Gold’s heating surface is heavy-duty shatter-proof ceramic glass, which was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops in the market.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. Starting the cooking process over is not necessary. Gold induction cooktop’s intuitive digital controls are easy to operate, and the response is immediate.
- PRECISE TEMPERATURE CONTROL – With 51 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 575°F. Nuwave Induction Cooktops are the first induction cooktops to revolutionize the industry by introducing precision temperatures to induction cooking.
- SAFETY BUILT-IN – Even if you forget, Gold will shut off automatically when the set cook time is completed. When there is no cookware on the cooktop, Gold will not start. There are no hot coils or open flames reducing the risk of burns.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. No need to start over. Flex’s intuitive digital controls are easy to operate, and the response is immediate.
- 45 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 500°F in 10°F increments. You can also add or deduct cooking time at any time.
- PRECISE TEMPERATURE CONTROL – With 45 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 500°F.
- SHATTER-PROOF CERAMIC GLASS – The heating surface is heavy-duty shatter-proof ceramic glass. It was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops on the market.
- SUPERIOR TECHNOLOGY - The slim design of Flex and its patented insulation technology brings the induction heating coils closer to your cookware than the competition for faster & even heating, ensuring no hot or cold spots for optimal cooking experience.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. No need to start over. Titanium’s intuitive digital controls are easy to operate, and the response is immediate.
- ENHANCED COOL WHITE DIGITAL DISPLAY - Enjoy easy-to-read, more intuitive, and user-friendly cool white display for a seamless cooking experience. The display provides a wealth of information for the ultimate interactive experience.
- NEW 106 PRE-PROGRAMMED TEMPS - Select from the 5 convenient preset temperature settings or fine tune your own temperature from 50°F to 575°F in 5°F increments. You can also add or deduct cooking time at any time.
- 5 NEW PRESET TEMPERATURE SETTINGS - Effortlessly navigate the temperature range with the addition of 5 newly selected, easy-to-remember preset temperatures. Low = 100°F; Medium = 200°F; Med High = 300°F; High = 400°F; Sear = 575°F. Fine tune the desired temperature using the + or – buttons to make adjustments in precise 5°F increments.
- IMPROVED PRECISE TEMPERATURE CONTROL – With 106 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 575°F.
- PORTABLE INDUCTION BURNER Duxtop induction cooktop uses 120 V 15 amp electrical outlet–standard in all North American homes. ETL listed and built to North American electrical standards. Lightweight induction cooktop makes handling and storage easy
- Choose from 15 preset power levels (200 to 1800 W) and 15 preset temperature settings (140 °F to 460 °F). With an 83% energy efficiency rating, induction burner is more efficient than traditional stoves yet provides quick heat-up and faster cooking times
- EASY TO CLEAN & VIEW With no open flame, food does not burn on the oversized glass cooktop, making the induction burner easy to clean—just wipe with a damp towel. The control panel with a large display screen, providing easy viewing
- Induction stoves rely on cookware to heat, so it’s essential to choose magnetic bottom cookware with a minimum diameter of 5 inches. Auto-pan detection will shut off automatically after 60 seconds if no cookware, or the incorrect cookware is detected
- Please allow the induction hot plate to cool down before cleaning. If you have any questions with our product, please contact our customer service
- HIGH EFFICIENCY - ChangBERT induction cooktop offers 9 preset power levels (200-1800W) and 18 preset temperature settings (120-460℉, 20F per level). With an 83% energy efficiency rating, the induction cooker is more efficient than traditional gas or electric stoves, providing quick heat-up and faster cooking times for cooking consistency and versatility.
- CONSISTENTLY STABLE HIGH-POWER OUTPUT - Built for constant use, it features continuous-duty circuitry for non-stop cooking to expand your cooking efforts and give you more control over every delicious meal. The unique power control technology ensures stable high-power output, reduces the temperature of internal electronics, and facilitates low-noise heat dissipation, providing reliable cooking performance. This dependable performance sets it apart from others.
- LARGE COOKING AREA - Features an expanded magnetic coil design that optimizes the winding structure to enhance the transfer of electromagnetic energy directly to the cookware, significantly improving heating efficiency and ensuring more even heat distribution across the bottom of the cookware. Enjoy precise and efficient cooking on the smooth glass surface that heats up quickly and evenly.
- NSF CERTIFIED & COMMERCIAL GRADE - UL commercial standard 197, completely ETL & NSF approved. It meets industry durability standards, passing a drop test with an impact of 1.5 ft lbs. Designed for large-volume usage, it is ideal for commercial and professional settings such as restaurants, industrial kitchens, and other catering services.
- EASY TO CONTROL & CLEAN - The control buttons with solid tactile response make operation intuitive and precise.With simple and clear display, the Key-Press-Control Panel provides clear visibility and easy control, even with gloves or wet hands.One-touch pre-set controls for BOIL mode at 1800 watts max power and KEEP warm mode at 140F，making it highly convenient for daily use.
- 【Dual Cooking Zones】This double burner induction cooktop features two independently controlled heating zones, allowing you to cook multiple dishes simultaneously. With 9 power levels (200W-1800W) and 10 temperature settings (140℉-464℉), it’s a versatile 2 burner induction cooktop compatible with cookware between 4-10 inches.
- 【Rapid Heating with Boost Function】The portable induction cooktop delivers a total power of 1800W and includes a Boost Function for ultra-fast heating, boiling water in just 1 minute. This induction burner countertop uses advanced electromagnetic technology for efficient and even heat transfer, saving time and energy.
- 【Adjustable Temperature and Timer】Choose from 10 temperature settings and 9 power levels for precise cooking, from slow simmering to fast frying. The intuitive touch panel and timer function (1 to 240 minutes) make this induction cooktop 2 burner ideal for hassle-free meal preparation.
- 【Safe and Easy to Clean】Safety features include a child lock, overheat protection, and an LED display showing “H” when the surface is hot, ensuring worry-free use. The smooth, durable surface is scratch-resistant and easy to clean with a damp cloth, making this two burner induction cooktop both safe and convenient for daily use.
- 【Portable and Compact Design】Lightweight and compact, this portable cooktop fits perfectly in kitchens, RVs, offices, or camping setups. The sleek and modern design of this cooktron double induction cooktop burner makes it functional and visually appealing, ideal for both indoor and outdoor cooking.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. Starting the cooking process over is not necessary. Gold induction cooktop’s intuitive digital controls are easy to operate, and the response is immediate.
- 51 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 575°F in 10°F increments. You can also add or deduct cooking time at any time.
- SHATTER-PROOF CERAMIC GLASS – There are no open flames or hot coils that can cause burns. Unlike the competition, Gold’s heating surface is heavy-duty shatter-proof ceramic glass, which was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops in the market.
- FAST and EFFICIENT – Gold heats the pot directly transferring 85% to 90% of its electro-magnetic energy to heat energy! Traditional stovetops only convert about 30% of their heat for cooking. Cook faster without wasting energy and money.
- MELT CHOCOLATE - Mastery of the double boilers is not necessary. Simply set the Gold at 120°F; add chocolates into an induction-ready pot; and stir. It will never burn. Even preparing the most delicate sauces like Hollandaise, Beurre Blanc, and Beurre Fondue is no longer daunting.
- Simple & Practical -- 1800W Portable induction burner offers 9 adjustable power levels (240W-1800W) and 12 temperature levels (140℉-465℉). Single induction hob could meet your daily cooking needs.
- Multifunction -- The electric induction hotplate is equipped with 3-hour timer and child lock function. Start cooking with XKITCHEN portable electric induction cooktop now.
- Keep Warm Function -- You can use this portable countertop burner to keep warm at 120℉, 140℉, 155℉. Equipped with 3-hour timer function, you can keep food warm for a long time.
- Compatibility -- The induction burner countertop is compatible with magnetic cookware, including cast aluminum, enameled iron and steel, magnetic-bottomed stainless steel, or cast iron.
- Wide Applications -- 1800W portable induction cooktop 1 burner is not only suitable for cooking in the kitchen, but also easy to carry. ideal for cooking at home or outdoors
Last update on 2025-04-15 / Affiliate links / Images from Amazon Product Advertising API
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