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March 29, 2021 NHTSA CAMPAIGN NUMBER: 21V219000
Brake Lights may not Adequately Reflect/FMVSS 108
Brake lights that do not adequately reflect light, can make it difficult for other drivers to see the vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 21V219
Manufacturer Forest River, Inc.
Components EXTERIOR LIGHTING
Potential Number of Units Affected 115
Summary
Forest River, Inc. (Forest River
) is recalling certain 2021 Berkshire Class A motorhomes. The brake lights may not adequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Forest River will notify owners, and will provide a Reflex Reflector for the brake lights, free of charge. The recall began April 9, 2021. Owners may contact Forest River
customer service at 1-574-522-1368. Forest River
’s number for this recall is 40-1315.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
RECALL 21V219 REMEDY INSTRUCTIONS | |
Make(s): Berkshire
Model(s): Many, See Below Model Year(s): 2021 | Repair Code: RC-055-03-00-004010
Allotted Time: .10 HRS Inspection Code: N/A Allotted Time: N/A |
Concern:
The rear taillights do not meet F/CMVSS 108 Reflective Requirements. | Photo(s) Required: NO
Prior Authorization Required: NO Part(s) Kit Number: F100259070 โ QTY: 2 Part(s) Return: N/A |
Ensure the vehicle is in Park and the Parking Brake is engaged. Block tires to prevent the vehicle from rolling. Failure to do so may result in personal injury, property damage and/or death.
Models affected: BEA37A-380, BEA40C-380, BEA40D-380, BEA40E-380, BEA45A-450 and BEA45CA-450.
STEP 1: REFERENCE THE PHOTO BELOW OF THE REAR CAP (FIGURE 1);
STEP 2: CLEAN THE CAP SURFACE EXTREMELY WELL ON THE REAR CURB SIDE AND REAR ROAD SIDE (AS DEPICTED IN THE PICTURE BELOW) WHERE THE STICK ON REFLECTORS WILL BE INSTALLED;
STEP 3: PEEL THE BACKING OFF THE REFLECTOR DOUBLE SIDED TAPE, ORIENTATE THE REFLECTOR (AS
DEPICTED IN THE PICTURE BELOW) AND PRESS THE REFLECTOR FIRMLY AGAINST THE CAP, HOLDING IN PLACE FOR A SHORT TIME TO PROMOTE COMPLETE ATTACHMENT;
STEP 4: REPEAT STEP 3 ON THE OPPOSITE SIDE, THEN CLAIM THE REPAIR CODE LISTED ABOVE.
This Notice applies to your vehicle VIN listed above. Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River โ Office of Corporate Compliance (โOCCโ) has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2021 Berkshire Class A Motorhome recreational vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, โReflective Lamps,”. This is to inform you that your vehicle may be noncompliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The rear taillights do not meet F/CMVSS 108 Reflective Requirements.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
An approaching vehicle from the rear may not get the proper indication if conspicuity from the suspect vehicle, increasing the risk of a crash. Additionally, the taillights do not meet F/CMVSS 108.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River has notified dealerships of this recall and have provided them with remedy instructions to install Reflex Reflectors. You may have the recall corrected at any Forest River
dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River
completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .10 HRS. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Berkshire
Forest River, Inc.
Attn: WARRANTY MANAGER
1800 West Hively
Elkhart, IN 46517
SEOCONTENT-START
IMPORTANT SAFETY RECALL
Page 1 of 2
04/07/2021
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River โ Office of Corporate Compliance (โOCCโ) has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2021 Berkshire Class A Motorhome recreational vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, โReflective Lamps,”. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The rear taillights do not meet F/CMVSS 108 Reflective Requirements.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
An approaching vehicle from the rear may not get the proper indication if conspicuity from the suspect vehicle, increasing the risk of a crash. Additionally, the taillights do not meet F/CMVSS 108.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River has notified dealerships of this recall and have provided them with remedy instructions to install Reflex Reflectors. You may have the recall corrected at any Forest River
dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River
completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .10 HRS. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Berkshire
Forest River, Inc.
Attn: WARRANTY MANAGER
1800 West Hively
Elkhart, IN 46517
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 21V219
CANADA RECALL: N/A
FR ID: 40-1315
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days of receiving this notice. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 522-1368
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without change, you may write to the following address:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 21V219
Sincerely,
Cherie Schmucker
Forest River, Inc.
Office Manager
Office of Corporate Compliance
**********************************************************************************************************************
IMPORTANT SAFETY RECALL
Page 1 of 2
04/07/2021
Pursuant to USC49CFR ยง577.13 โ Notification to Dealerships and Distributors โ Paragraph B
โIt is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.โ
โForest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River โ Office of Corporate Compliance (โOCCโ) has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2021 Berkshire Class A Motorhome recreational vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, โReflective Lamps,”. Forest River
is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River
apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River
.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 07/13/2020 through 03/17/2021
DEFECT/NONCOMPLIANCE:
The rear taillights do not meet F/CMVSS 108 Reflective Requirements.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
An approaching vehicle from the rear may not get the proper indication if conspicuity from the suspect vehicle, increasing the risk of a crash. Additionally, the taillights do not meet F/CMVSS 108.
SERVICE PROCEDURE:
Dealership Service Department Service procedures for addressing the rear taillight can be found on Dealer Connect
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
F100259070 โ QTY: 2
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
21V219
N/A
RC-055-03-00-004010
Install 2 Reflectors
.10
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 522-1368
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 21V219
CANADA RECALL: N/A
FR ID: 40-1315
<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
The Recall shall be considered the utmost priority to remedy the 2021 Berkshire Class A Motorhome in question. The retail consumer shall not be charged any amount of monies for remedy to their 2021 Berkshire Class A Motorhome listed under this Recall.
If your dealership has already performed the remedy to 2021 Berkshire Class A Motorhome, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2021 Berkshire Class A Motorhome in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River
and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
SEOCONTENT-END
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FOREST RIVER![]() | BERKSHIRE | 2021 |
9 Associated Documents
Recall Acknowledgement
RCAK-21V219-2490.pdf 645.761KB
Recall 573 Report – Amendment 1
RCLRPT-21V219-3104.PDF 213.483KB
Noncompliance Notice 573 Report
RCLRPT-21V219-3729.PDF 213.483KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21V219-4238.PDF 211.146KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V219-0536.pdf 199.863KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V219-6008.pdf 216.593KB
Remedy Instructions and TSB
RCRIT-21V219-4363.pdf 147.216KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V219-2655.PDF 211.244KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V219-4975.PDF 211.332KB
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