2021 International LT, RH, MV, & HV 21503 Retainer Not Properly Seated

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April 1, 2021 NHTSA CAMPAIGN NUMBER: 21V227000

Retainer Not Properly Seated/FMVSS 121

Unintended spring brake application may occur, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V227

Manufacturer NavistareBay, Inc.

Components SERVICE BRAKES, AIR

Potential Number of Units Affected 845

 

Summary

NavistareBay, Inc. (NavistareBay) is recalling certain 2021 InternationaleBay LT, RH, MV, and HV vehicles equipped with BendixeBay pressure switches. A retainer was not properly seated in the SC-3 single check valve and may not provide source air isolation when pressure is applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, “Air Brake Systems.”

 

Remedy

NavistareBay will notify owners, and dealers will replace the SC-3 check valves, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact NavistareBay customer service at 1-800-448-7825. NavistareBay’s number for this recall is 21503.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


SERVICE PROCEDURE

21503

MAY 2021

 

SUBJECT: NONCOMPLIANCE RECALL

SC-3 Check Valve on certain InternationaleBayยฎ LTยฎ, HVโ„ข, MVโ„ข, and RHโ„ข Series trucks built 28 July 2020 thru 02 October 2020 with BendixeBayยฎ air brake system

 

DEFECT DESCRIPTION 

Certain InternationaleBayยฎ L Tยฎ, HV โ„ข, MVโ„ข, and  RHโ„ข Series trucks may not conform to Federal Motor Vehicle Safety Standard (FMVSS) 121 relating to the secondary air brake system. A truck that does not conform to all the requirements of FMVSS 121 when operating may experience a spring brake check valve internal air leak resulting in an uncommanded spring brake application and increase the risk of a crash.

 

MODELS INVOLVED 

This noncompliance recall involves certain InternationaleBayยฎ LTยฎ, HVโ„ข, MVโ„ข, and RH”‘ Series trucks built 28 July 2020 thru 02 October 2020 with a BendixeBayยฎ air brake system.

 

ELIGIBILITY 

This procedure applies ONLY to vehicles marked in the InternationaleBayยฎ Service PortalSM with Safety Recall 21503. Also complete any other open campaigns listed on the Service Portal at this time.

 

PARTS INFORMATION 

Part NumberPart Descri tionQuantit
8900292R91SC-3 Check Valve1

 

SERVICE PROCEDURE

 

WARNING! To prevent personal Injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction.

 

WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over.

 

WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance.

 

  1. Park vehicle on flat surface.

 

  1. Shift transmission to Park or Neutral and set parking brake.

 

  1. Turn vehicle ignition to Key OFF position.

 

  1. Install wheel chocks.

 

  1. Drain air tanks.

 

Figure 1. Valve Locations

  1. SC-3 check valve
  2. SR-7 valve

 

  1. Locate SC-3 check valve (Figure 1, Item 1) installed on SR-7 valve (Figure 1, Item 2) and positioned over rear axle of vehicle.

 

  1. Using quick-connect fitting, disconnect air line from check valve.

 

CAUTION! To prevent damage to property, be aware that when SC-3 check valve is removed from SR-7 valve, check valve retainer may remain in SR-7 valve. If this occurs, remove retainer from SR-7 valve.

 

NOTE: Prior to removing check valve, note its orientation. When fully installed, new check valve must match this orientation. Orientation of check valve will be needed in Step 9.

 

  1. Note orientation of check valve and then remove and discard.

 

NOTE: Orient check valve in tightening direction only. DO NOT BACK OFF (LOOSEN) to correctly orient check valve. If correct orientation cannot be achieved when new check valve is tightened 11/:z to 2 turns from hand tight, continue to turn check valve up to one-half turn more to attain correct orientation.

 

  1. Install new check valve to match orientation of valve noted in Step 8.

 

  1. Using quick-connect fitting, reconnect air line to check valve.

 

  1. Turn vehicle ignition to Key ON, ENGINE RUNNING Wait for air tanks to fill to full system pressure.

 

  1. Turn vehicle ignition to Key OFF position.

 

  1. Inspect check valve for air leaks.

 

  1. Remove wheel chocks.

 

END OF SERVICE PROCEDURE

 

LABOR INFORMATION 

Operation NumberDescriptionTime
A40-21503-1Replace Check Valve0.5 hrs

 

CAMPAIGN IDENTIFICATION LABEL 

Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label.

 

Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate.

 

ADMINISTRATIVE/ DEALER RESPONSIBILITIES

WARRANTY CLAIMS

 

Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 21503.

 

Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC/ Recall claims.

 

As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair.

 

UNITED STATES AND POSSESSIONS

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair.  A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.

 

Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward.

 

Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location.

 

Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date.

 

Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states.

 

CANADA

Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward.

 

Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location.

 

Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date.

 

Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states.

 

EXPORT

Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location.

 

Export Distributors are to submit warranty claims in the usual manner making reference to this recall number.

 

Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter.  If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office.

 

NAVISTAReBay, INC.

 


IMPORTANT SAFETY RECALL 21503

NHTSA RECALL NO. 21V.227

This notice applies to your vehicle identified on the enclosed card.

 

MAY 2021

 

Dear INTERNATIONALeBay’ Customer,

This notice applies to your vehicle identified on the enclosed card. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

NavistareBay has decided that a non-compliance which relates to motor vehicle safety exists in certain 2021 HV@, LT@, MV@ and RH@ series trucks built 07/2812020 thru 10/02/2020 and built with a BendixeBay air brake system.

 

REASON FOR THIS RECALL

Certain HV@, LT@, MV@, and RH@ series trucks do not conform to Federal Motor Vehicle Safety Standard (FMVSS) 121 relating to the secondary air brake system.

 

RISK TO MOTOR VEHICLE SAFETY

A truck that does not conform to all the requirements of FMVSS 121 when operating, may experience a spring brake check valve internal air leak resulting in an uncommanded spring brake application and increase the risk of a crash.

 

DEFECT REMEDY

The repair will involve replacement of a single check valve installed on the relay valve. Authorized repair locations have parts and instructions to repair your vehicle. The repair will be performed free of charge and take approximately 45 minutes to complete.

 

ACTIONS YOU SHOULD TAKE

If you own this vehicle, please contact any INTERNATIONALeBay@ dealer or a Love’s Truck Tire Care or Speedco* location to have your vehicle repaired at no cost to you. You can find your nearest service location by calling 1-800448-7825 or by using the service locator at http:l/www.internationaltrucks.com or https://www.loves.com .

*Love’s and Speedco locations in Texas cannot perform warranty services.

If you have already paid for repairs prior to this notice that corrected the defect, you may be eligible for reimbursement of certain repair expenses if they occurred 04/01/2020 thru 06/07/2021. Present your original repair paperwork and proof of payment to any INTERNATIONALeBayC dealer and your eligibility WII be reviewed. You may also submit a claim using the enclosed Request for Reimbursement card.

If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations.

If you do not own this vehicle, please fill out and return mail the enclosed card so that you will not be contacted again about this recall.

 

IF YOU NEED FURTHER ASSISTANCE

If you believe that NavistareBay has failed to remedy the noncompliance without charge or within a reasonable time, please follow the procedure described in the Owner Assistance Guide section in your Owners Manual or call toll free 1-800-448-7825.

You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; or call the toll free Vehicle safety Hotline at 1-888-3274236 (TTY: 1-800424-9153); or go to https://www.safercar.gov.

NavistareBay requests your prompt attention and patience regarding the correction of this defect and apologizes for any inconvenience this may cause you.

NavistareBay, Inc.

 


4 Affected Products

Vehicles

MAKEMODELYEAR
INTERNATIONALeBayHV2021
INTERNATIONALeBayLT2021
INTERNATIONALeBayMV2021
INTERNATIONALeBayRH2021

 


7 Associated Documents

Recall Quarterly Report #1, 2021-2

RCLQRT-21V227-2339.PDF 211.119KB

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Remedy Instructions and TSB

RCRIT-21V227-1676.pdf 186.846KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V227-7508.pdf 46.416KB

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Recall Acknowledgement

RCAK-21V227-7374.pdf 645.745KB

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Noncompliance Notice 573 Report

RCLRPT-21V227-3784.PDF 217.102KB

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Recall Quarterly Report #3, 2021-4

RCLQRT-21V227-2388.PDF 211.308KB

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Recall Quarterly Report #2, 2021-3

RCLQRT-21V227-4972.PDF 211.221KB

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