9901566 – Spare Tire Carrier Can Detach – 2021 Jayco Travel Trailer Jay Feather Micro Trailers

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May 5, 2021 NHTSA CAMPAIGN NUMBER: 21V317000

Spare Tire Carrier Can Detach

A broken spare tire carrier could detach, becoming a road hazard and increasing the risk of a crash.

 

NHTSA Campaign Number: 21V317

Manufacturer Jayco, Inc.

Components STRUCTURE

Potential Number of Units Affected 559

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2021 Travel Trailer Jay Feather Micro trailers. The spare tire carrier could break at the bend radius or gusset.

 

Remedy

Dealers will install two Z-brackets, free of charge. Owner notification letters were mailed on June 9, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9901566.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


Spare Tire Carrier – Modification

Bulletin Type: Recall Publication Date: June 2021
Bulletin #(s): 21V-317 US

2021-272 Canadian

Make(s): Jayco
Job Code(s): 9901566 Model(s): Jay Feather Micro
Flat Rate(s): A. .10 Hr. Inspection for Z-brackets.

B. .25 Hr. Inspection and Install Z-brackets

C. .50 Hr. Inspection and Install Spare Tire Carrier + Z-brackets. Note: Only use this code if spare tire carrier has physical damage.

Model Year(s): 2021

 

Incident: Spare tire carrier may break at bend radius or gusset and fall/detach from the travel trailer during transit.
Affected Units: M1JG0051-0379

M1JK0050-0321

M1JM0051-0102

Part Kit Numbers:

21V-317A

21V-317B

Part Kit Contents:

 

21V-317A:  Standard kit  

1 – Norco Service Bracket Kit (Includes two Z-brackets & four 3/8-16 serrated flange nuts). #2026910

2 Lug Nuts, 0.50-20 Stainless Steel ¾” HEX for aluminum wheels. #0713240

 

21V-317B: Only order this kit if the spare tire carrier has physical damage.

1-Spare Tire Carrier  # 2014093 (Norco#20400292) w/ Z–Brackets

2-Lug Nuts, 0.50-20 Stainless Steel ¾” HEX for aluminum wheels. #0713240

 

Misc. Tools & Supplies: 13/16” Thin Wall Socket

3/4” Deep Thin Wall Socket

9/16” Deep Socket

Socket Wrench

Torque wrench

Parts Return Information: No Part Return  

 

INSPECTION STEPS

1.) Remove nuts holding spare tire onto spare tire carrier with a 13/16” thin wall socket.

2.) Remove spare tire from carrier.

3.) Inspect spare tire carrier for Z-brackets already installed. No further action needed.

4.) Inspect spare tire carrier for any physical damage in the Circled area identified below.

 

5) If spare tire carrier has damage replace complete spare tire carrier AND add two Z brackets. Order Kit 21V-317B.

 

6) If spare tire carrier has no physical damage and there are no Z-brackets installed, add two Z-brackets to spare tire carrier.

Order Kit 21V-317A.

 

See instructions details starting on page 3.

 

Installing Z-Brackets onto Tire Carrier

1) Slide one Z-bracket over spare tire carrier studs and over 3/8” bolts.

 

2) Slide second Z-bracket over spare tire carrier studs and over 3/8” bolts.

 

3) Using just your hand, start threading a 3/8”-16” serrated flange nuts onto 3/8” bolts protruding out of rear wall.

 

4) Once all of the 3/8”-16 nuts are started, use 9/16” deep socket and tighten nuts to 30 ft.-lbs. against each Z-bracket.

 

5) When all 3/8”-16 nuts are tightened, re-check that all nuts are torqued to 30 ft.-lbs. The completed installation should look as shown below.

 

6) Position spare tire back onto spare tire carrier.

 

7) Using the two ½-20 lug nuts provided with service kit, use ¾” deep thin wall socket and secure spare tire to spare tire carrier by torqueing nuts to 90 ft.-lbs. The completed installation should look like one of the two configurations shown below.

 

Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.  Jan. 2019.

 

903 South Main Street  •  P.O. Box 460  •  Middlebury, IN 46540

 


Safety Recall:  21V-317 

 

June 2021

 

IMPORTANT SAFETY RECALL 

 

This Notice Applies to Your Recreational Vehicle   «unit_serial_»

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

Jayco has decided that a defect, which relates to motor vehicle safety, exists in certain 2021, Jay Feather Micro travel trailers.

 

Reason for this recall

The spare tire carrier may break and fall off of the travel trailer causing a road hazard and increasing the risk of a crash.

 

Recall Remedy

Remedy consists of bolting on 2-Z brackets to the original spare tire carrier for additional reinforcement. The remedy will be performed free of charge to you and will take approximately 15 minutes to complete.

 

What we need you to do

Please contact a Jayco certified repair facility and schedule an appointment for this remedy. CAUTION: Remove the spare tire from the carrier and stow in the cargo area until the recall remedy is complete.

 

Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

 

If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint, contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.  

 

We certainly regret this inconvenience; however, your safety is our most important priority.

 

Sincerely,

Compliance Management

Jayco Towable Products

 



1 Affected Product

Vehicle

MAKE MODEL YEAR
JAYCO JAY FEATHER MICRO 2021

 


8 Associated Documents

Recall Quarterly Report #1, 2021-2

RCLQRT-21V317-9596.PDF 211.117KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V317-4521.pdf 139.056KB

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Defect Notice 573 Report

RCLRPT-21V317-7564.PDF 213.339KB

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Recall Acknowledgement

RCAK-21V317-6799.pdf 689.497KB

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Remedy Instructions and TSB

RCRIT-21V317-4602.pdf 1053.077KB

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Owner Notification Letter(Part 577)

RCONL-21V317-3966.pdf 614.531KB

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Recall Quarterly Report #3, 2021-4

RCLQRT-21V317-2110.PDF 211.309KB

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Recall Quarterly Report #2, 2021-3

RCLQRT-21V317-4233.PDF 211.218KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V317&docType=RCL

 


 

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