Recall 51-1380 2011-2020 Coachmen & Forest River Recreational Vehicles Window Adhesive Failure

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July 9, 2021 NHTSA CAMPAIGN NUMBER: 21V523000

Window Adhesive Failure

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

 

NHTSA Campaign Number: 21V523

Manufacturer Forest RivereBay, Inc.

Components STRUCTURE, EQUIPMENT

Potential Number of Units Affected 825

 

Summary

Forest RivereBay, Inc. (Forest RivereBay) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest RivereBay Berkshire, 2011-2016 Forest RivereBay Blue Ridge, 2014-2019 Forest RivereBay Cardinal, 2014-2020 Forest RivereBay Cedar Creek, 2014-2021 Forest RivereBay Georgetown, 2019 Forest RivereBay Legacy, and 2017-2018 Forest RivereBay Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.

 

Remedy

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 2, 2021. Owners may contact Forest RivereBay customer service at 1-574-825-8600. Forest RivereBay’s number for this recall is 51-1380.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This Notice applies to your vehicle VIN listed above.

 

Dear Forest RivereBay Customer:

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest RivereBay – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2017-2021 Coachmen Sportscoach, 2014 – 2017 Cross Country, 2015 Encore, 2016 – 2020 Mirada Class A Motorhomes. As well as 2014 – 2021 Forest RivereBay Georgetown, 2019 – 2021 Berkshire, 2014 FR3, and 2019 Legacy Class A Motorhomes, Along with 2011 – 2016 Forest RivereBay Blue Ridge, 2012 – 2019 Cardinal, 2014 – 2020 Cedar Creek, and 2014 – 2018 Riverstone Fifth Wheels. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

As per LipperteBay Components Inc. Recall 21E047, certain Hehr 6400 Series Windows may have an adhesive failure on the vented portion of the window.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest RivereBay is notifying dealerships of the recall. You may have the recall corrected at any Forest RivereBay dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest RivereBay completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest RivereBay of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair may vary around .5 hours per window. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 


Model yearMakeUnit itemUSA
2011Blue Ridge Fifth-WheelBLF3600RS1
2012Blue Ridge Fifth-WheelBLF3600RS1
2014Cardinal Fifth-WheelCAF3727RE1
2014Cardinal Fifth-WheelCAF3850RL2
2014Cedar Creek Fifth-WheelCRF36CKTS1
2014Cedar Creek Fifth-WheelCRF38FL1
2014Cedar Creek Fifth-WheelWZCRF29RE1
2014Georgetown Class AGTA377XLF2
2014Georgetown Class AGTA378XLF1
2015Cardinal Fifth-WheelCAF3450RL2
2015Cardinal Fifth-WheelCAF3727RE1
2015Cardinal Fifth-WheelCAF3825FL1
2015Cardinal Fifth-WheelCAF3850RL2
2015Cedar Creek Fifth-WheelCRF29RE1
2015Cedar Creek Fifth-WheelWZCRF33IK1
2015Cross Country Class ACCA404RB1
2015Encounter Class AECA36BHF1
2015Georgetown Class AGTA377XLF3
2015Georgetown Class AGTA378XLF1
2016Blue Ridge Fifth-WheelBLF3025RL1
2016Blue Ridge Fifth-WheelBLF3045RL2
2016Cardinal Fifth-WheelCAF3250RL4
2016Cardinal Fifth-WheelCAF3825FL3
2016Cardinal Fifth-WheelCAF3850RL3
2016Cardinal Fifth-WheelCAF3875FB2
2016Cedar Creek Fifth-WheelCRF38FB21
2016Cross Country Class ACCA407FW1
2016Georgetown Class AGTA369XLF3
2016Georgetown Class AGTA377XLF1
2017Cardinal Fifth-WheelCAF3250RL1
2017Cardinal Fifth-WheelCAF3825FL2
2017Cardinal Fifth-WheelCAF3850RL1
2017Cardinal Fifth-WheelCAF3875FB2
2017Cardinal Fifth-WheelCAF3950TZ2
2017Cedar Creek Fifth-WheelCRF33IK1
2017Cedar Creek Fifth-WheelCRF38EL2
2017Georgetown Class AGTA31L51
2017Georgetown Class AGTA364TSF1
2017Georgetown Class AGTA369XLF2
2017Georgetown Class AGTA377XLF2
2017Georgetown Class AGTA378XLF1
2018Cardinal Fifth-WheelCAF322DS1
2018Cardinal Fifth-WheelCAF3250RL1
2018Cardinal Fifth-WheelCAF3250RLX1
2018Cardinal Fifth-WheelCAF3350RLX1
2018Cardinal Fifth-WheelCAF3456RL1
2018Cardinal Fifth-WheelCAF3655RSLE1
2018Cardinal Fifth-WheelCAF3875FBX1
2018Cardinal Fifth-WheelCAF3950TZ2
2018Cardinal Fifth-WheelCAF3950TZX1
2018Georgetown Class AGTA378XLF1
2018Sportscoach Class AS1A409BG-3601
2019Cardinal Fifth-WheelCAF3350RLX2
2019Cedar Creek Fifth-WheelCRF33IK1
2019Cedar Creek Fifth-WheelCRF34RL21
2019Cedar Creek Fifth-WheelCRF36CK2-W1
2019Cedar Creek Fifth-WheelCRF38EL2
2019Georgetown Class AGTA31L5F4
2019Georgetown Class AGTA31R5F1
2019Georgetown Class AGTA34H5F3
2019Georgetown Class AGTA369XLF5
2019Georgetown Class AGTA36B5F2
2019Georgetown Class AGTA377XLF1
2019Georgetown Class AGTA378XLF2
2019Sportscoach Class AS1A404RB-3601
2020Cedar Creek Fifth-WheelCRF36CK21
2020Cedar Creek Fifth-WheelCRF38EL1
2020Georgetown Class AGTA31L5F2
2020Georgetown Class AGTA34H5F1
2020Georgetown Class AGTA369XLF7
2020Georgetown Class AGTA36B5F2
2020Georgetown Class AGTA36D79
2020Georgetown Class AGTA36K76
2020Georgetown Class AGTA378XLF5
2020Mirada Class AMDA29FW1
2021Georgetown Class AGTA31L5F1
2021Georgetown Class AGTA34M5F1
2021Georgetown Class AGTA36B5F3
2021Georgetown Class AGTA36D79
2021Georgetown Class AGTA36K77
Grand Total158

 


HEHR 6400 SERIES WINDOW VENT RECALL

 

21E047 Hehr 6400 Series Windows Adhesive Failure

 



46 Affected Products

Vehicles

MAKEMODELYEAR
COACHMENCROSS COUNTRY2015-2017
COACHMENENCORE2015
COACHMENMIRADA2016-2020
COACHMENSPORTSCOACH2018-2021
FOREST RIVEReBayBERKSHIRE2019-2021
FOREST RIVEReBayBLUE RIDGE2011-2016
FOREST RIVEReBayCARDINAL2014-2019
FOREST RIVEReBayCEDAR CREEK2014-2020
FOREST RIVEReBayGEORGETOWN2014-2021
FOREST RIVEReBayLEGACY2019
FOREST RIVEReBayRIVERSTONE2017-2018

 


12 Associated Documents

Recall Acknowledgement

RCAK-21V523-2496.pdf 647.252KB

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Miscellaneous Document – LipperteBay 21E-047 Inspection and Remedy Instructions.

RMISC-21V523-5486.pdf 1096.53KB

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Recall 573 Report – Amendment 1

RCLRPT-21V523-4543.PDF 218.927KB

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Defect Notice 573 Report

RCLRPT-21V523-8249.PDF 217.646KB

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Miscellaneous Document – Model listing

RMISC-21V523-5892.pdf 130.584KB

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Recall 573 Report – Amendment 2

RCLRPT-21V523-1882.PDF 220.197KB

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Recall 573 Report – Amendment 4

RCLRPT-21V523-8173.PDF 220.193KB

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Remedy Instructions and TSB

RCRIT-21V523-2217.pdf 1171.698KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V523-6138.pdf 212.833KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V523-7340.pdf 225.46KB

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Recall Quarterly Report #1, 2021-3

RCLQRT-21V523-2361.PDF 211.123KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V523-8036.PDF 211.228KB

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