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July 2, 2021 NHTSA CAMPAIGN NUMBER: 21V510000
Rear Suspension Leaf Spring Eye May Break
A detached leaf spring eye can create a road hazard, increasing the risk of a crash.
NHTSA Campaign Number: 21V510
Manufacturer Daimler Trucks North America, LLC
Components SUSPENSION
Potential Number of Units Affected 79
Summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Freightliner
Custom Chass MT45 Chassis. The leaf spring eye on the rear suspension may be undersized, which could result in it breaking and detaching from the vehicle.
Remedy
The remedy is currently under development. Owner notification letters were mailed on August 26, 2021. Owners may contact DTNA’s customer service at 1-800-547-0712. DTNA’s number for this recall is FL-895.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Trucks North America Recalls
Subject: FCCC MT45/45G Rear Leaf Springs
Models Affected: Specific Model Year 2022 FCCC MT45 and MT45G chassis manufactured April 13, 2021, through May 21, 2021.
General Information
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner
Custom Chassis Corp. (FCCC), has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.
On certain vehicles, the spring eye on the rear suspension may be undersized. An undersized spring eye could begin to crack and potentially break. A cracking spring eye may separate from the shackle or eyebolt. A broken spring eyepiece may not be restrained and exit the vehicle on to the roadway, increasing the risk of a crash and/or injury.
The rear leaf springs will be replaced.
There are approximately 79 vehicles involved in this campaign.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.
Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).
Replacement Parts
Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below from your facing Parts Distribution Center.
If our records show your dealership has ordered any vehicle(s) involved in campaign number FL895, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall.
Leaf Spring Assembly Replacement
1. Inspect the base label (Form WAR259) for a campaign completion sticker for FL895 (Form WAR260). If a sticker is present for FL895, no work is needed. If there is no sticker, proceed with the steps below.
2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.
DANGER
Never work around or under a vehicle that is supported only by a jack. Always support the vehicle with safety stands. Jacks can slip, allowing the vehicle to fall, which could result in serious injury or death.
3. Raise the rear of vehicle, and support the frame rails with jack stands. For instructions to raise and lower the vehicle, refer to Group 00 of the Walk-In Van Chassis Workshop Manual.
4. Remove the wheel assemblies from the rear axle. For instructions, refer to Group 40 of the Walk-In Van Chassis Workshop Manual.
5. Using a floor jack, raise the rear axle just enough to support the weight of the axle, but not exerting any pressure on the suspension system. Then support the axle with safety stands.
6. On the left-hand side of the vehicle, remove and discard the U-bolts and nuts that attach the axle to the leaf spring. Retain the upper U-bolt pad. See Fig. 1.
7. Remove and discard both front and rear spring eye hardware.
8. Remove and discard the lower spring shackle hardware. See Fig. 2.
9. With the help of an assistant, lift and remove the leaf spring assembly, then position a new leaf spring assembly on the axle.
IMPORTANT: When mounting the spring eye attachment hardware, make sure the bolt is installed from the frame side, and the nuts are on the outside away from the frame rail.
10. Install the new spring eye attachment hardware. Tighten the fastener 198 lbfยทft (268 Nยทm).
11. Install new U-bolts and nuts; do not tighten the nuts at this point. Make sure the axle seat and the upper U-bolt pad are properly positioned. See Fig. 1.
12. Tighten the U-bolts using the tightening pattern shown in Fig. 3.
13. Repeat steps 6 through 12 for replacement of the right-hand side leaf spring assembly.
14. Install the wheel assemblies on the rear axle. For instructions, refer to Group 40 of the Walk-In Van Chassis Workshop Manual.
15. Raise the rear of the vehicle, remove the jack stands, then lower the vehicle. For instructions to raise and lower the vehicle, refer to Group 00 of the Walk-In Van Chassis Workshop Manual.
16. Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL895 (Form WAR261) indicating this work has been completed.
SEOCONTENT-START
Amended Defect Information Report
(Section 573.6)
FL-895
Date of Submission: July 2, 2021 Amended 7/23/2021
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect โ Non-Compliance
Vehicle Information
Model Yr. Start: 2022 Model Yr. End: 2022
Make: Freightliner Custom Chassis Corp
Model: MT45
Production Dates: Begin: 4/13/2021 End: 5/19/2021
Descriptive Information: Chassis built with specific 13K springs within the affect date range
Number potentially involved: 79 Estimated percentage of involve with defect: 10%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance:
For certain vehicles identified in the above-listed population and production dates, the spring eye on the rear suspension may be undersized, an undersized spring eye will begin to crack and potentially break.
Describe the safety risk: If portions of the spring eye would break in the above-listed population and production dates, the broken spring eyepiece may not be restrained and exit the vehicle on to the roadway, increasing the risk of a crash and/or injury. As of the date of this filing, DTNAโs best, good faith understanding is that it has not received any field reports of accidents or injuries due to a broken spring eye suspension.
Identify any warning which can precede or occur: N/A
If applicable, identify the manufacture of the defective or noncompliant component.:
Eagle Mfg.
1811 W ARKANSAS ST
Durant OK 74701-5623
(580) 931-9350
Involved Components
Component Name: Rear Suspension
Component Description: SPRING ASSY-REAR,13K
Component Part Number: A16-17298-000
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision.: In or about May 2021, DTNA was notified of a cracked spring eye on the rear suspension by a bodybuilder. DTNA began an investigation to review related field complaints to understand the scope of the issue. In early June 2021, DTNA discovered two warranty claims potentially related to the investigation. The warranty claims were for cracking parts without the suspension becoming displaced. In or around June 2021, DTNA requested support from the supplier to review manufacturing processes and returned part analysis, and identify potential production date ranges affected. Findings revealed that, for certain vehicles, the spring eye might be undersized and the process of assembling the spring eye components may contribute to the stress on the spring eye and result in micro cracks and break in vehicles with the relevant spring eye. In or about, late June/early July 2021, DTNA further established the extent of the potential issue by production dates, and on July 2, 2021, DTNA decided to conduct a safety recall on the vehicles equipped with rear suspension assemblies from a certain batch provided by the supplier.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufactureโs plan for reimbursement. Both rear spring assemblies will be replaced at DTNAโs expense. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the ownerโs notification letter.
Identify the Recall Schedule
Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 8/30/2021
Planned Dealer Notification End Date: 8/30/2021
Planned Owner Notification Begin Date: 8/30/2021
Planned Owner Notification End Date: 8/30/2021
Manufactureโs identification code for this recall (if applicable): FL-895
DTNA Representative;
Larissa Stoffels
Executive Manager, Vehicle Safety
Compliance and Regulatory Affairs
***********************************************************************************************************
Defect Information Report
(Section 573.6)
FL-895
Date of Submission: July 2, 2021
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect โ Non-Compliance
Vehicle Information
Model Yr. Start: 2022 Model Yr. End: 2022
Make: Freightliner Custom Chassis Corp
Model: MT45
Production Dates: Begin: 4/13/2021 End: 5/19/2021
Descriptive Information: Chassis built with specific 13K springs within the affect date range
Number potentially involved: 79 Estimated percentage of involve with defect: 10%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance:
For certain vehicles identified in the above-listed population and production dates, the spring eye on the rear suspension may be undersized, an undersized spring eye will begin to crack and potentially break.
Describe the safety risk: If portions of the spring eye would break in the above-listed population and production dates, the broken spring eyepiece may not be restrained and exit the vehicle on to the roadway, increasing the risk of a crash and/or injury. As of the date of this filing, DTNAโs best, good faith understanding is that it has not received any field reports of accidents or injuries due to a broken spring eye suspension.
Identify any warning which can precede or occur: N/A
If applicable, identify the manufacture of the defective or noncompliant component.:
Eagle Mfg.
1811 W ARKANSAS ST
Durant OK 74701-5623
(580) 931-9350
Involved Components
Component Name: Rear Suspension
Component Description: SPRING ASSY-REAR,13K
Component Part Number: A16-17298-000
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision.: In or about May 2021, DTNA was notified of a cracked spring eye on the rear suspension by a bodybuilder. DTNA began an investigation to review related field complaints to understand the scope of the issue. In or around June 2021, DTNA requested support from the supplier to review manufacturing processes and returned part analysis, and identify potential production date ranges affected. Findings revealed that, for certain vehicles, the spring eye might be undersized and the process of assembling the spring eye components may contribute to the stress on the spring eye and result in micro cracks and break in vehicles with the relevant spring eye. In or about, late June/early July 2021, DTNA further established the extent of the potential issue by production dates, and on July 2, 2021, DTNA decided to conduct a safety recall on the vehicles equipped with rear suspension assemblies from a certain batch provided by the supplier.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufactureโs plan for reimbursement. Repairs will be performed by Daimler Trucks North America authorized service facilities. Details of the reimbursement plan will be included in the ownerโs notification letter.
Identify the Recall Schedule
Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 8/30/2021
Planned Dealer Notification End Date: 8/30/2021
Planned Owner Notification Begin Date: 8/30/2021
Planned Owner Notification End Date: 8/30/2021
Manufactureโs identification code for this recall (if applicable): FL-895
DTNA Representative;
Larissa Stoffels
Executive Manager, Vehicle Safety
Compliance and Regulatory Affairs
***********************************************************************************************************
Daimler Trucks
North America LLC
August 2021
FL895A
NHTSA #21V-510
IMPORTANT SAFETY RECALL
See enclosed VIN list
Subject: FCCC MT45/45G Rear Leaf Springs
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner
Custom Chassis Corporation, has decided that a defect, which relates to motor vehicle safety, exists on specific Model Year 2022 FCCC MT45/45G vehicles manufactured April 13, 2021, through May 19, 2021.
On certain vehicles, the spring eye on the rear suspension may be undersized. An undersized spring eye could begin to crack and potentially break. A cracking spring eye may separate from the shackle or eyebolt. A broken spring eyepiece may not be restrained and exit the vehicle on to the roadway, increasing the risk of a crash and/or injury.
The rear leaf springs will be replaced. Repairs will be performed by DTNA authorized service facilities.
The Recall will be released on September 10, 2021. At that time, please contact an authorized DTNA dealer to arrange to have the Recall performed. Note: This repair must be scheduled in advance to make certain the dealership has time to order and receive the leaf springs. The Recall will take approximately four hours and will be performed at no charge to you. To locate an authorized dealer, search online at Daimler-TrucksNorthAmerica.com/Contact-us. Scroll down to โLocate a Dealerโ and select the appropriate brand. You may also confirm your vehicleโs involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage.
You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.
If you have questions about this Recall, please contact the Warranty Campaigns Dept. at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Daimler Trucks North America LLC
Warranty Campaigns Department
P.O. Box 4090
Portland, OR 97208-4090
800.547.0712 Phone
Daimler Trucks
North America LLC
Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show:
โข The name and address of the person who paid for the repair.
โข The Vehicle Identification Number (VIN) of the vehicle that was repaired.
โข What problem occurred, what repair was done, when the repair was done.
โข Who repaired the vehicle.
โข The total cost of the repair expense that is being claimed.
โข Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter
Daimler Trucks North America LLC
Warranty Campaigns Department
P.O. Box 4090
Portland, OR 97208-4090
800.547.0712 Phone
***********************************************************************************************************
Subject: FCCC MT45/45G Rear Leaf Springs
Models Affected: Specific Model Year 2022 FCCC MT45 and
MT45G chassis manufactured April 13, 2021, through
May 21, 2021.
General Information
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner
Custom
Chassis Corp. (FCCC), has decided that a defect that relates to motor vehicle safety exists on the vehicles
mentioned above.
On certain vehicles, the spring eye on the rear suspension may be undersized. An undersized spring eye could
begin to crack and potentially break. A cracking spring eye may separate from the shackle or eyebolt. A broken
spring eyepiece may not be restrained and exit the vehicle on to the roadway, increasing the risk of a crash
and/or injury.
The rear leaf springs will be replaced.
There are approximately 79 vehicles involved in this campaign.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a
vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns
before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.
Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a
completion sticker (Form WAR260).
Replacement Parts
Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below
from your facing Parts Distribution Center.
If our records show your dealership has ordered any vehicle(s) involved in campaign number FL895, a list of
the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list
when ordering parts for this recall.
Table 1 – Replacement Parts for FL895
Campaign
Number Kit Number Part Description Part Number Qty.
FL895A N/A
SPRING ASSY-REAR,13K A16-17298-000 2 ea
U BOLT,5/8-18,388+19,94/19,90 16-15649-002 4 ea
WASHER-HRDN,0.69X1.31X.177,ZN 23-09114-000 8 ea
NUT-HEX,HI,5/8-18,C,TX,.857 23-00461-005 8 ea
SCREW-CAP,HEX,3/4-10,GR8,ZN 23-11757-600 6 ea
WASHER-HRDN,0.81X1.47X.177,ZN 23-09114-004 16 ea
NUT-HEX,LKG,XL SIL,3/4-10 23-13833-112 6 ea
BLANK COMPLETION STICKER WAR260 1 ea
Table 1
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL895A
NHTSA #21V-510
Page 1
Removed Parts
U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the
disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.
Labor Allowance
Table 2 – Labor Allowance
Campaign
Number Procedure Time Allowed
(hours) SRT Code Corrective Action
FL895A LEAF SPRINGS, BOTH, R/R 3.5 996-R123A 12-Repair Recall/Campaign
Table 2
IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location
on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle
does not have a base completion label, clean a spot on the appropriate location of the vehicle and first
attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker
in the kit, write the recall number on a blank sticker and attach it to the base completion label.
Claims for Credit
You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting
your claim through the Warranty system within 30 days of completing this campaign. Please reference the
following information in OWL:
โข Claim type is Recall Campaign.
โข In the Campaign field, enter the campaign number and appropriate condition code (FL895-A).
โข In the Primary Failed Part Number field, enter 25-FL895-000.
โข In the Parts field, enter the appropriate kit or part number(s) as shown in the Replacement Parts Table.
โข In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will
be included automatically as SRT 939-6010A for 0.3 hours.
โข The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign.
โข U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement,
please do the following:
โข Accept the documentation of the previous repair.
โข Make a brief check of the customerโs paperwork to see if the repair may be eligible for reimbursement.
(See the “Copy of Owner Letter” section of this bulletin for reimbursement guidelines.)
โข Submit an OWL Recall Pre-Approval Request for a decision.
โข Include the approved amount on your claim in the Other Charges section.
โข Attach the documentation to the pre-approval request.
โข If approved, submit a based on claim for the pre-approval.
โข Reimburse the customer the appropriate amount.
IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the
campaign has not been previously completed. Also, check for a completion sticker prior to beginning work.
U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at
DTNAConnect.com/WSC, if you have any questions or need additional information. Export distributors, submit a
Web inquiry or contact your International Service Manager.
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL895A
NHTSA #21V-510
Page 2
U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a
Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing
PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number.
Export Distributors: Excess inventory is not returnable.
The letter notifying U.S. and Canadian vehicle owners is included for your reference.
Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code,
Chapter 301), requires the ownerโs vehicle(s) be corrected within a reasonable time after parts are available to
you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie
evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day
period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the
vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in
full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless
all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the
lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors
and retail outlets within five working days.
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL895A
NHTSA #21V-510
Page 3
Copy of Notice to Owners
Subject: FCCC MT45/45G Rear Leaf Springs
For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor
Vehicle Safety Act.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner
Custom
Chassis Corp. (FCCC), has decided that a defect that relates to motor vehicle safety exists on specific Model
Year 2022 FCCC MT45 and MT45G chassis manufactured April 13, 2021, through May 21, 2021.
On certain vehicles, the spring eye on the rear suspension may be undersized. An undersized spring eye could
begin to crack and potentially break. A cracking spring eye may separate from the shackle or eyebolt. A broken
spring eyepiece may not be restrained and exit the vehicle on to the roadway, increasing the risk of a crash
and/or injury.
The rear leaf springs will be replaced. Repairs will be performed by Daimler Trucks North America authorized
service facilities.
Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and
to ensure that parts are available at the dealership. To locate an authorized dealer, go to
Daimler-TrucksNorthAmerica.com/contact-us/. Scroll down to โLocate a Dealer,โ and select the appropriate
brand. The Recall will take approximately four hours and will be performed at no charge to you. You may also
confirm your vehicleโs involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/
VinLookup/vin-module/getVinLookupPage.
You may be liable for any progressive damage that results from your failure to complete the Recall within a
reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall
Notification, please return the notification to the Warranty Campaigns Department with any information you can
furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that
you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law
requires that you forward this notice to your distributors and retail outlets within five working days. If you have
paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement.
Please see the reverse side of this notice for details.
If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712,
7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address
DTNA.Warranty.Campaigns@Daimler.com. For the Notice to U.S. Customers: If you are not able to have the
defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the
Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC
20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle
safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL895A
NHTSA #21V-510
Page 4
Reimbursement to Customers for Repairs
Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the
repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following
documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show:
โข The name and address of the person who paid for the repair
โข The Vehicle Identification Number (VIN) of the vehicle that was repaired
โข What problem occurred, what repair was done, when the repair was done
โข Who repaired the vehicle
โข The total cost of the repair expense that is being claimed
โข Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt)
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL895A
NHTSA #21V-510
Page 5
Work Instructions
Subject: FCCC MT45/45G Rear Leaf Springs
Models Affected: Specific Model Year 2022 FCCC MT45 and
MT45G chassis manufactured April 13, 2021, through
May 21, 2021.
08/05/2021 f321289
1
2
3
1. U-bolts
2. Axle Seat
3. Upper U-bolt Pad
Fig. 1, U-bolt Assembly
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL895A
NHTSA #21V-510
Page 6
.
08/05/2021 f321290
1
2
3
1. Spring Shackle
2. Lower Spring Shackle Hardware
3. Leaf Spring Assembly
Fig. 2, Spring Shackle Assembly
Leaf Spring Assembly Replacement
1. Inspect the base label (Form WAR259) for a campaign completion sticker for FL895 (Form WAR260). If a
sticker is present for FL895, no work is needed. If there is no sticker, proceed with the steps below.
2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.
DANGER
Never work around or under a vehicle that is supported only by a jack. Always support the vehicle with
safety stands. Jacks can slip, allowing the vehicle to fall, which could result in serious injury or death.
3. Raise the rear of vehicle, and support the frame rails with jack stands. For instructions to raise and lower
the vehicle, refer to Group 00 of the Walk-In Van Chassis Workshop Manual.
4. Remove the wheel assemblies from the rear axle. For instructions, refer to Group 40 of the Walk-In Van
Chassis Workshop Manual.
5. Using a floor jack, raise the rear axle just enough to support the weight of the axle, but not exerting any
pressure on the suspension system. Then support the axle with safety stands.
6. On the left-hand side of the vehicle, remove and discard the U-bolts and nuts that attach the axle to the leaf
spring. Retain the upper U-bolt pad. See Fig. 1.
7. Remove and discard both front and rear spring eye hardware.
8. Remove and discard the lower spring shackle hardware. See Fig. 2.
.
08/05/2021 f321291
Fig. 3, U-Bolt Fasteners Tightening Pattern
Daimler Trucks
North America LLC Recall Campaign
September 2021
FL895A
NHTSA #21V-510
Page 7
08/05/2021 f321289
1
2
3
1. U-bolts
2. Axle Seat
3. Upper U-bolt Pad
Fig. 1, U-bolt Assembly
9. With the help of an assistant, lift and remove the leaf spring assembly, then position a new leaf spring assembly
on the axle.
IMPORTANT: When mounting the spring eye attachment hardware, make sure the bolt is installed from the
frame side, and the nuts are on the outside away from the frame rail.
10. Install the new spring eye attachment hardware. Tighten the fastener 198 lbfยทft (268 Nยทm).
11. Install new U-bolts and nuts; do not tighten the nuts at this point. Make sure the axle seat and the upper
U-bolt pad are properly positioned. See Fig. 1.
12. Tighten the U-bolts using the tightening pattern shown in Fig. 3.
13. Repeat steps 6 through 12 for replacement of the right-hand side leaf spring assembly.
14. Install the wheel assemblies on the rear axle. For instructions, refer to Group 40 of the Walk-In Van Chassis
Workshop Manual.
15. Raise the rear of the vehicle, remove the jack stands, then lower the vehicle. For instructions to raise and
lower the vehicle, refer to Group 00 of the Walk-In Van Chassis Workshop Manual.
16. Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL895 (Form
WAR261) indicating this work has been completed.
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1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FCCC | MT45 | 2022 |
8 Associated Documents
Recall Acknowledgement
RCAK-21V510-7059.pdf 646.185KB
Defect Notice 573 Report
RCLRPT-21V510-7068.PDF 213.708KB
Miscellaneous Document- Amended Defect Information Report
RMISC-21V510-7248.pdf 754.173KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V510-0955.pdf 145.97KB
Miscellaneous Document- Defect Information Report
RMISC-21V510-3656.pdf 754.059KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V510-8744.pdf 138.527KB
Recall Quarterly Report #1, 2021-3
RCLQRT-21V510-2301.PDF 211.145KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V510-3712.PDF 211.249KB
Latest Recalls Documents
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- Direct replacement - these leaf springs are designed to match the fit and function of the original leaf springs on specific vehicles or trailers
- Ideal solution - seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement
- Durable construction - made from quality materials to strict specifications to ensure reliable performance and long service life
- Trustworthy quality - engineered, manufactured and supported by the premier aftermarket leaf spring provider in the USA
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Direct replacement - these leaf springs are designed to match the fit and function of the original leaf springs on specific vehicles or trailers
- Ideal solution - seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement
- Durable construction - made from quality materials to strict specifications to ensure reliable performance and long service life
- Trustworthy quality - engineered, manufactured and supported by the premier aftermarket leaf spring provider in the USA
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Direct replacement - these leaf springs are designed to match the fit and function of the original leaf springs on specific vehicles or trailers
- Ideal solution - seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement
- Durable construction - made from quality materials to strict specifications to ensure reliable performance and long service life
- Trustworthy quality - engineered, manufactured and supported by the premier aftermarket leaf spring provider in the USA
- Support available - every Dorman
part is backed by Dorman
's ASE Blue Seal Certified technical support team
- Specifications: 4 leaves; Eye to eye length: 25-1/4" ; Free open: 3" ; Width of leaf: 1-3/4" ; Eye diameter with bushing: 9/16" ; Eye diameter without bushing: 11/16" ; Leaf thickness: 3/8"
- Fitment Fits for: SW4; 2500 lb capacity per spring for 5000 lbs trailers. Please check the load rating to ensure that the correct leaf spring is selected.
- High Quality Materials: Our trailer leaf spring kits are made of 60Si2Mn (Manganese Steel) for greater strength, flexibility and hardenability. The surface has 2 coats of paint, which has good corrosion resistance.
- Ideal Solution: Seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement when the vehicle sags, bounces excessively, or rides unevenly.
- Trailer Leaf Spring Note: These leaf springs are NOT designed for ANY automobiles of any kind. These will NOT fit cars, trucks, van, or tractors. Please do not buy these UNLESS you are doing so for the trailer they are intended.
- Direct replacement - these leaf springs are designed to match the fit and function of the original leaf springs on specific vehicles or trailers
- Ideal solution - seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement
- Durable construction - made from quality materials to strict specifications to ensure reliable performance and long service life
- Trustworthy quality - engineered, manufactured and supported by the premier aftermarket leaf spring provider in the USA
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Direct replacement - these leaf springs are designed to match the fit and function of the original leaf springs on specific vehicles or trailers
- Ideal solution - seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement
- Durable construction - made from quality materials to strict specifications to ensure reliable performance and long service life
- Trustworthy quality - engineered, manufactured and supported by the premier aftermarket leaf spring provider in the USA
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Uncompressed Arch (in) 8.75 | Length (in) 47.75"
- Uncompressed Half Length (in) 28.75 | Width (in) 2.5
- Bushings included.
- Easy bolt-on installation.
- Backed by Rough Country's Limited Lifetime Replacement Warranty.
- Direct replacement - these leaf springs are designed to match the fit and function of the original leaf springs on specific vehicles or trailers
- Ideal solution - seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement
- Durable construction - made from quality materials to strict specifications to ensure reliable performance and long service life
- Trustworthy quality - engineered, manufactured and supported by the premier aftermarket leaf spring provider in the USA
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Fitment: For 1988-1998 Chevrolet
C1500; For 1988-1998 GMC
C1500;For 1999-2019 GMC
Sierra 1500; For 1999-2019 Chevrolet
Silverado 1500
- Feature:Zinc Coated Square U-Bolts with Hardware for 2.5" Wide Leaf Springs; Part Type๏ผSuspension Lift Kit๏ผPerformance/Custom๏ผPlacement on Vehicle๏ผLeft, Right, Front, Rear
- Package Included:(4pcs) Square Zinc Coated U-bolts;Included Hardware๏ผMounting Hardware as Shown, U-bolts;Part Number:Rear Lift Block Deavers
- Measurement: Size:8.75" Long;9/16" Diameter;Length is measured from the bottom of the bend to the end of the threads
- Please make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool before purchasing
- Direct replacement - these leaf springs are designed to match the fit and function of the original leaf springs on specific vehicles or trailers
- Ideal solution - seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement
- Durable construction - made from quality materials to strict specifications to ensure reliable performance and long service life
- Trustworthy quality - engineered, manufactured and supported by the premier aftermarket leaf spring provider in the USA
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
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