2018-2020 Renegade Vienna, IKON, Classic, Toters, & Garage Recreational Vehicles Window Adhesive Failure

Window Adhesive Failure

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

 

Remedy

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 1, 2021. Owners may contact Kibbi’s customer service at 1-574-966-0196.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

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We have been notified by Lippert Components Inc. of a potential defect with 6400 Series windows installed in your unit. Lippert Components Inc. has issued a formal recall on these windows and will execute a remedy at no charge to the end user as quickly as possible.

 

This notice pertains to Vin. #Unit #

Once Recall is remedied via the attached instructions provided by Lippert , please have the service center return this notice providing the completed information below to Jeremy Slinker (contact information below).

 

Date Remedied

Dealer Representative

Renegade is committed to providing the best products that enable our customers to enjoy a mobile lifestyle and we apologize for any inconvenience this may cause.

 

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OEM CUSTOMER NOTIFICATION

This Customer Notification is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act.

 

REASON FOR THIS RECALL

Lippert has conducted a thorough investigation and determined an issue which relates to motor vehicle safety may exist in certain vehicles equipped with a 6400 Series window vent produced by our Michigan facility which was formerly Hehr International. There is the possibility of the vent portion of the involved windows experiencing an issue with the window adhesive bonding. Our records indicate that your company purchased one or more of the involved 6400 series windows built between 10/01/2018 and 08/13/2020 which are the subject of this recall. The 6400 Series Vented Windows sold to you which are subject to the recall arc listed in detail in a spreadsheet included with this notice. If these products are still in your inventory, you must not sell or install these into units. It is a violation of federal law to sell any of the listed 6400 series windows covered by this recall until the defect is remedied. The window vent inspection instructions are enclosed with this letter.

 

WHAT WE WILL DO

Lippert will supply a gauge to be used while conducting inspections of the vent portion of the 6400 series windows (Recall Inspection Part Number 2021094575), as well as a replacement vent if the original vent is found to have an adhesive bond issue. Lippert will also reimburse you for 0.4 labor charged by your dealers to inspect the involved vented windows and/or replace any needed vent at the flat rate of 0.5 hour. The parts for the remedy are currently available.

 

WHAT YOU SHOULD DO

You or your dealer must inspect the involved component as outlined on the attached instructions and submit a claim documenting the completed repair for payment of the labor charges. Lippert’s Customer Service department may be reached via email at recall@lcil.com or via phone at 574-538-4514 if there are any questions. Lippert does not require advance contact or a pre-auth be obtained; labor allowance for this inspection is 0.4 and labor allowance for the repair is 0.5 with the original vent not required to be returned. Lippert will coordinate shipments of the needed inspection gauge as well as window vent with the RV Manufacturer.

If you are not satisfied, we have done our best to remedy this situation, you may submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590. You may call the toll-free Vehicle safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://safercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

We regret any inconvenience this concern may cause you. As we are sure you will appreciate, the safety and quality of our products are of the utmost importance to us. Thank you for your attention and cooperation in this matter.

Sincerely,

Lippert Components, Inc.

 

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HEHR 6400 SERIES WINDOW VENT RECALL

 

21E047 Hehr 6400 Series Windows Adhesive Failure

 

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15 Affected Products

4 Associated Documents

Recall Acknowledgement

RCAK-21V644-4535.pdf 645.573KB

 

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Defect Notice 573 Report

RCLRPT-21V644-2993.PDF 214.218KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V644-0454.pdf 7216.32KB

 

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Recall Quarterly Report #1, 2021-3

RCLQRT-21V644-4552.PDF 211.113KB

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V644&docType=RCL

 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

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