2020-2021 Triple E Unity & Wonder Illuminated Assist Handle

August 30, 2021 NHTSA CAMPAIGN NUMBER: 21V673000

Illuminated Assist Handle May Melt

A melted wire and blown fuse can increase the risk of a fire.

 

NHTSA Campaign Number: 21V673

Manufacturer Triple E Recreational Vehicles

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 550

 

Summary

Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24IB, U24TB, U24RL, Wonder W24RL, and W24RTB vehicles. The 12-volt wire for the illuminated assist handle is routed too close to the refrigerator exhaust, which could melt the wire and blow the fuse.

 

Remedy

Dealers will install foil tape over the 12-volt wire, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA#9949-1.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

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SOP05532

QAAR 9949 Entry Assist Handle Wire Routed too Close to Fridge Exhaust Flue.

 

Department: 32
People Required: 1
Time to Complete: 6:30
Date Created: 8-16-21
Date Revised: 8-26-21
Created by Initial: GK806
Rev #: rev1
Verified: BH

 

Tools Needed:
1. Step Ladder
2. #2 Robertson (square drive) screwdriver

Provided in kit:
1. 75mm (3 inches) of Foil Tape 2. Repair Instructions.

 

Remove the #8 screw from the top corner of the upper fridge cover using a #2 Robertson bit put aside for later.

 

Lift both tabs up and remove vent by pulling on the left side of the vent and then sliding it out. Set vent aside.

 

Look down the vent and locate the entry assist handle 12V wire routed close to the Fridge exhaust flue.

If Fridge was running, allow chamber and exhaust to cool to touch before moving forward!

 

Reach in and with your hand, move the wire away from the exhaust flue by pulling from the outer wall.

CAUTION!!!

Do not pull extra wire from the fridge side or you will dislodge the seal around the wire. If seal is damaged, the fridge may need to be removed to reseal the wire.

 

Remove the backing from the foil tape and secure the wire against the outer wall, away from the fridge flue.

There should be a minimum of 25mm (1 inch) space between the flue and the wire.

 

Reinsert the vent cover at an angle with the front of the vent first then the back.
The tabs on the vent frame need to line up with the slots in the cover. Failure to engage the clips in the vent can allow it to be caught by wind when driving causing a failure.

 

Push both sliding clips down and fasten the vent cover through the original hole with the original screw.

 

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IMPORTANT SAFETY RECALL

 

August 31, 2021

 

«Dealer»

 

“This notice applies to this vehicle, «ProductLine»

VIN #«Vin»

Coach #«UNIT CoachID»

 

Triple E Recreational Vehicles Recall CA#9949-1 NHTSA #21V673

 

This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect exists in certain 2020 & 2021 Unity (U24RL / U24IB / U24TB) & Wonder (W24RL / W24RTB) motorhomes manufactured between December 15, 2019 to August 5, 2021.

 

Description of Defect: 

The illuminated assist handle 12V wire may come in contact with the fridge exhaust flue, which could cause the fuse to blow, possibly causing a fire and bodily injury.

 

To Have This Modification Performed: 

We request your assistance to have this safety issue corrected. Please follow the included SOP (Standard Operating Procedure) to install the foil tape to secure the 12V wire against the outer wall. For reimbursement submit a warranty application for

 

Labour to perform this Recall: 0.2 hrs/ unit

 

For more information contact Triple ERV/Leisure Travel Vans at 1-877- 992-9906 Customer Service/ Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#9949-1”.

 

Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.

 

Sincerely,

 

Brad Wall

Customer Service/ Warranty Manager BW/wcw

Enclosures

 

SOP05532

3″ piece of foil tape

 

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September 10, 2021

 

«Owner Name»
«Address 1 »
<<Address2»
«Address3», <<Prov» «Postal Code»

 

“This notice applies to your vehicle, «Unit»

VIN

Coach Serial #<<Serial»

Triple E Recreational Vehicles Recall CA#9949-1 NHTSA #21V673

This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a defect exists in certain 2020 & 2021 Unity (U24RL / U241B / U24TB) & Wonder (W24RL / W24RTB,) motorhomes manufactured between December 15, 2019 & August 5, 2021.

 

Description of Defect:

The illuminated assist handle 12V wire may come in contact with the fridge exhaust flue, which could cause the fuse to blow, possibly causing a fire and bodily injury.

 

To Have This Modification Performed:

Please contact your selling dealer or a RV service center to perform this recall remedy. The time needed to perform the recall is approximately 10 minutes. If you choose to have this Recall performed by a service center other than your dealer, prior authorization is required. This repair will be done at no cost to the owner.

 

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a prenotification remedy of the problem associated with this recall.

 

For more information contact Triple E RV[Leisure Travel Vans at 1-877992-9906 Customer Service / Warranty department or by e-mail recalls@,tripleerv.com in the subject line “Recall CA#9949-1”.

 

For U.S. Residents

If Triple E Recreational Vehicles fails or is unable to remedy this potential defect without charge, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236; (TTY: 1-800-424-9153) or go to https://www.safercar.gov

 

We regret the inconvenience this Recall may cause you but want you to have complete satisfaction with your Leisure Travel Vans product. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.

 

Sincerely,

 

Brad Wall

Customer Service / Warranty Manager

 

B W/wcw

Enclosures

 

SOP05532 (Standard Operating Procedure)

3″ piece of foil tape

 

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4 Affected Products

Vehicles

MAKE	MODEL	YEAR
TRIPLE E RV	WONDER	2020-2021
TRIPLE E	UNITY	2020-2021

 

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12 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-21V673-2878.pdf 749.763KB

 

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Miscellaneous Document – SOP05532 Entry Assist Handle Wire QAAR9949

RMISC-21V673-9684.pdf 5638.23KB

 

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V673-3424.PDF 211.248KB

 

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Recall Quarterly Report #1, 2021-3

RCLQRT-21V673-2908.PDF 211.139KB

 

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Recall 573 Report – Amendment 3

RCLRPT-21V673-9374.PDF 215.108KB

 

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Recall Acknowledgement

RCAK-21V673-6811.pdf 645.984KB

 

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Recall 573 Report – Amendment 2

RCLRPT-21V673-7884.PDF 215.097KB

 

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Miscellaneous Document – Return Form

RMISC-21V673-3327.pdf 26.084KB

 

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Recall 573 Report – Amendment 1

RCLRPT-21V673-8606.PDF 215.095KB

 

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Defect Notice 573 Report

RCLRPT-21V673-5636.PDF 215.084KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-21V673-6653.pdf 509.188KB

 

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Recall Quarterly Report #3, 2022-1

RCLQRT-21V673-3341.PDF 211.331KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V673&docType=RCL

 

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

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