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August 31, 2021 NHTSA CAMPAIGN NUMBER: 21V678000
Brake Pad Retaining Clip Mounted Incorrectly
Loose front brake pads can reduce braking performance, increasing the risk of a crash or injury.
NHTSA Campaign Number: 21V678
Manufacturer KTM
North America, Inc.
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 342
Summary
KTM North America, Inc. (KTM) is recalling certain 2022 Husqvarna FE 350s and Husqvarna FE 501s motorcycles. The brake pad retaining clips on the front brake caliper may have been mounted incorrectly, which could result in loose front brake pads.
Remedy
Dealers will inspect and repair the brake pad retaining clips, as necessary, free of charge. Owners are advised to not ride their motorcycles until the repair has been performed. Owner letters were mailed October 1, 2021. Owners may contact KTM customer service at 1-888-985-6090. KTM’s number for this recall is HTB2108.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
HUSQVARNA TECHNICAL BULLETIN HTB2108 – USA
SEPTEMBER 1, 2021
RECALL: THIS MODIFICATION HAS TOP PRIORITY AND MUST BE PERFORMED IMMEDIATELY TO ENSURE CUSTOMER SAFETY
CHECKING THE MOUNTING POSITION OF THE BRAKE PAD RETAINING “R” CLIPS ON THE FRONT BRAKE CALIPER
AFFECTED MODELS:
2022 FE 350s
2022 FE 501s
RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN HUSQVARNA DEALER.NET
It is mandatory that your customers discontinue riding their motorcycle until the brake pad retaining “R” clips on the front brake caliper have been checked for correct mounting by an authorized Husqvarna Motorcycles dealer. Husqvarna Motorcycles North America, Inc. requests that you make every effort to contact all of your customers that could be affected by this Recall.
INITIAL INFORMATION:
Husqvarna Motorcycles North America, Inc. has determined that a defect which relates to motor vehicle safety exists with certain 2022 model motorcycles listed above pertaining to the brake pad retaining “R” clips on the front brake caliper. On affected motorcycles there is a possibility that the brake pad retaining “R” clips on the front brake caliper were mounted incorrectly and must be checked for proper mounting. If the brake pad retaining “R” clips on the front brake caliper are mounted incorrectly there is a possibility the clips can unfasten and fall out and get lost while riding. This can result in the brake pad securing pin and brake pad holding bracket being lost which could reduce front braking performance and possibly lead to an accident, injury and/or consequential property damage.
For this reason and to ensure the highest level of safety, performance, reliability and customer satisfaction, the brake pad holding bracket retaining “R” clips on the front brake caliper must be inspected for correct assembly on all affected motorcycles.
Husqvarna Motorcycles is notifying all registered owners of the 2022 model motorcycles listed above by mail. A copy of the customer letter is included in this bulletin. The customer should take the letter along with the affected motorcycle to an authorized Husqvarna Motorcycles Dealer to have the brake pad retaining “R” clips on the front brake caliper checked for correct mounting.
Dealers must check the mounting of the brake pad retaining “R” clips on the front brake caliper on all affected 2022 model motorcycles listed above in their inventory prior to any customer delivery. Any of the affected 2022 models listed above received directly from Husqvarna Motorcycles North America, Inc. require inspection of the the brake pad retaining “R” clips on the front brake caliper prior to customer delivery. Affected motorcycles acquired through dealer transfers or trades must be remedied and checked in Husqvarna Dealer.net to ensure and document that the repair has been performed.
Motorcycles that are affected must not be sold or operated until the brake pad retaining “R” clips on the front brake caliper are checked for correct mounting as described in this bulletin. It is a violation of Husqvarna Motorcycles North America, Inc. policy for an authorized Husqvarna Motorcycles dealer to deliver any affected units to customers before the procedure in this bulletin has been performed.
Husqvarna Motorcycles North America, Inc. must report to the federal government on a regular basis how many motorcycles have been inspected and repaired during this campaign. Be sure to submit your warranty request for reimbursement on every unit repaired to ensure accurate compliance numbers.
PROCEDURE FOR REPAIR:
- Check that the brake pad retaining “R” clips on the front brake caliper are correctly mounted on the front brake caliper as shown in Figure 1.
- If the brake pad retaining “R” clips on the front brake caliper are mounted incorrectly as shown in Figure 2. then you will need to remove and remount the pins as shown in Figure 1.
Note: The pins must be mounted in opposing directions. The outer pin must be inserted from the front, the inner pin from the rear as shown in Figure 1.
Fig. 1 – Retaining “R” clips mounted in the correct direction
Fig. 2 – Retaining clips mounted incorrectly
VEHICLE LOCK INFORMATION:
Unsold motorcycles that are linked to this recall are locked in the vehicle history. The vehicle lock prevents the motorcycle from being retailed to a customer before the recall is performed. In order to unlock the vehicle, you must perform the recall and then submit a TI claim. After the TI claim is submitted it will be possible to unlock and retail the motorcycle.
WARRANTY INPUT INFORMATION:
This Technical Bulletin only affects certain VIN numbers! Please check the VIN by performing a
Motorcycle History search in Husqvarna Dealer.net to determine if it’s affected. If the motorcycle is affected, you will see a link to the bulletin and its repair status in the history results. Husqvarna Motorcycles North America, Inc. will not warranty units whose VIN numbers are not listed as this bulletin does not apply to them. It is the responsibility of the dealer to determine if the unit requires this update by checking the vehicle history and understanding the instructions provided by this bulletin.
Please note that when entering a warranty claim on an affected model, you must perform a history search, expand the Technical Information window, click the blue arrow on the right side of the corresponding bulletin message.
You can now choose the TI Number from the list. The TI number for this procedure is according to the repairs performed and listed in the warranty claim input information; click Continue with selected action code.
The Warranty Claim is automatically entered for you, including parts & labor. You must enter additional information in the required fields marked with an asterisk “*” before submitting the claim to Husqvarna Motorcycles. The flat rate time for this repair is based on the action performed and provided in minutes.
| Warranty type: |
| TI warranty |
| Component group: |
| 13 – Brake |
| Failure code: |
| 900 – Failure identification by manufacturer |
| Failure causing part: |
| A54013017000 – locking pin complete |
| Campaign code, parts, labor time: |
| Check of the front brake pad retaining “R” clips
Action code: 13_1945157_00 Labor time: 10 minutes |
| Are stock items affected: NO |
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall No. xxxxxxx
9/xx/2021
This notice applies to your motorcycle, VIN: «Vin»
«PdiFirstName» «PdiLastName»
«PdiAddress1»
«PdiCity», «PdiProvince» «PdiPostalCode»
RE: Affected models: 2022 FE 350s and 2022 FE 501s
Dear Husqvarna Motorcycles Customer,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Husqvarna Motorcycles North America, Inc. has decided that a defect which relates to motor vehicle safety exists with the motorcycle models and years listed above.
On affected motorcycles there is a possibility that the brake pad retaining “R” clips on the front brake caliper were mounted incorrectly and must be checked for proper mounting. If the brake pad retaining “R” clips on the front brake caliper are mounted incorrectly there is a possibility the clips can unfasten and fall out and get lost while riding. This can result in the brake pad securing pin and brake pad holding bracket being lost which could reduce front braking performance and possibly lead to an accident, injury and/or consequential property damage.
To remedy this defect, it is necessary to have the brake pad retaining “R” clips on the front brake caliper inspected for correct assembly by an authorized Husqvarna Motorcycles dealer before it is operated.
It is mandatory that you discontinue riding your motorcycle until the defect has been repaired by an authorized Husqvarna Motorcycles dealer.
Please contact your authorized Husqvarna Motorcycles Dealer (log onto www.husqvarna–motorcycles.com for a complete dealer listing) as soon as possible to arrange having the brake pad retaining “R” clips on the front brake caliper inspected. It is suggested that you call your local authorized Husqvarna Motorcycles Dealer to make an appointment to have the recall repair performed. The procedure will take approximately 10 minutes. However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule. Please present a copy of this letter along with your motorcycle to your local authorized Husqvarna Motorcycles dealer. There will be no charge for this service.
If you have any questions related to the content of this letter, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if you believe that Husqvarna Motorcycles has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov
If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform Husqvarna Motorcycles North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope.
If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
If you have already paid for a repair related to this concern before the date of this letter, you may be eligible for reimbursement. Please contact Husqvarna Motorcycles Customer Relations at the number above for more information.
We apologize for any inconvenience and want to assure you that our commitment together with all Husqvarna Motorcycles Dealers is to provide you with the highest level of service, support and customer satisfaction.
Best Regards,
Dealer Services Department
Husqvarna Motorcycles North America, Inc.
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| HUSQVARNA | FE 350S | 2022 |
| HUSQVARNA | FE 501S | 2022 |
7 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-21V678-3919.pdf 476.441KB
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Manufacturer Notices(to Dealers,etc) – 9/1/2021
RCMN-21V678-0154.pdf 332.582KB
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Defect Notice 573 Report
RCLRPT-21V678-1321.PDF 215.677KB
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Recall Acknowledgement
RCAK-21V678-3054.pdf 647.088KB
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Miscellaneous Document – US HQV Dealer List
RMISC-21V678-7627.pdf 212.092KB
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Recall Quarterly Report #1, 2021-4
RCLQRT-21V678-3561.PDF 211.145KB
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Recall 573 Report – AMENDMENT 1
RCLRPT-21V678-1769.PDF 215.967KB
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State /
Province
Postal
Code Website
Edward’s Motorsports, LLC. 1010 34th Avenue Council Bluffs IA 51501 www.fullthrottleia.com
Hall’s Harley-Davidson, Inc. 3801 N. Dirksen Parkway Springfield IL 62707 www.halls-cycles.com
BRINNdustries, LLC. 3477 South Street Lafayette IN 47905 www.spykesktm.com
Central KY Motorsports, LLC. 1050 E. New Circle Rd. Lexington KY 40505 www.centralkymotorsports.com
Platinum Powersports, LLC. 11745 Cedar Rock Dr NE Rockford MI 49341 www.platinumpowersports.com
Mt. Pleasant Motorsales, LLC 905 Corporate Drive Mt. Pleasant MI 48858 www.centralmotorsports.com
Dalee Inc. 825 Golden Avenue Battle Creek MI 49014 www.jtcycle.com
Larson’s Cycle, Inc. 205 S. Garfield Street Cambridge MN 55008 www.larsonscycle.com
Donnell’s Motorcycles Inc. 17851 E. 40 Hwy. Independence MO 64055 www.donnellsmotorcycles.com
Bavarian Grassroots, Inc. 28 S. Spanish Cape Girardeau MO 63703 www.grassrootsbmw.com
Rolla Cycles Inc. 1387 South Bishop Ave. Rolla MO 65401 stahlmanpowersports.com
Full Throttle Motorsports 1101 Airport Road Bismarck ND 58504 www.fullthrottlemotorsports.org
Beaver Creek Cycle, LLC. 13172 St. Rt. 7 Lisbon OH 44432 www.beavercreekcycle.com
Championship Powersports, Inc. 7755 State Route 108 Wauseon OH 43567 www.championshippowersports.com
Bentley’s Yamaha & Suzuki, Inc. 4451 William Penn Hwy (Rt 22) Murrysville PA 15668 www.bentleysmotorcycles.com
Imperial Power Sports 24 Nicholas Street Slovan PA 15078 www.smithspowersports.com
Brian S. Vasko, LLC. 100 Elm Drive Waynesburg PA 15370 www.waynesburgyamaha.com
High Gear, Inc. 2695 Lazelle Street Sturgis SD 57785 www.sturgismotorsports.net
Keytime Motorsports of Millston, LLC 28702 County Highway. EW Warrens WI 54666 www.keytimemotorsports.com
Rob’s Performance Motosports, LLC. 601 Hwy Y Johnson Creek WI 53038 www.robsperformance.com
The Motorcycle Shop, Inc. 944 E. 73rd Ave Anchorage AK 99518 www.themotorcycleshop.com
Max Motorsports, Inc. 2591 Pelham Parkway Pelham AL 35124 www.maxmotorsports.net
Kobetz Enterprises 1850 North State Street Ukiah CA 95482 www.motosportsofukiah.com
Honsu Inc. 1025 N. Mountain Avenue Ontario CA 91762 www.mtnride.com
Barnes Boys, Inc. 13815 Park Avenue Victorville CA 92392 www.bandbcycles.com
Dan Fitzgerald’s Jet World, Inc. 32203 Castaic Road Castaic CA 91384 www.jetworldpowersports.com
Northstate Motorsports, Inc. 11096 Midway Chico CA 95928 www.northstatepowersports.com
Schneider Pacific Motorsports, Inc. 4001 Broadway Eureka CA 95503 www.pacmoto.com
Vega Motorsports, Inc. 1319 W. Katella Ave Orange CA 92867 www.ocktm.com
Grand Mesa Motorsports, LLC. 1325 Hwy 50 Delta CO 81416 www.grandmesamoto.com
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Power World, LLC. 61000 Highway 40 Granby CO 80446 www.powerworldsports.com
Moto Fit LLC. 10-12 Mill Plain Road Danbury CT 06811 www.motofit.com
Suzuki of Gainesville, Inc. 2750 Browns Bridge Rd. Gainesville GA 30504 www.gainesvillemotorsports.com
Montgomery PowerSports LTD. 550 N. Nimitz Highway Honolulu HI 96817 www.montgomery-powersports.com
Rexburg Motor Sports, LLC 1178 University Boulevard Rexburg ID 83440 www.rexburgmotorsports.com
Specialty Recreation & Marine, LLC. 722 W. Appleway Avenue Coeur d’Alene ID 83814 www.specialtyrecreation.com
Pen, Inc. 892 County Road 480 Marquette MI 49855 www.upcat.com
US27 Motorsports & Trailers, Inc. 5301 N. US 27 Highway St. Johns MI 48879 www.us27motorsports.com
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D & D Motorcycles, Inc. 5935 S. Lindbergh Boulevard St. Louis MO 63123 www.mungenastmotorsports.com
Staack’s Inc. 102 E. Galena Street Butte MT 59701 www.staacksmotorsports.com
DS Powersports, LLC. 7420 Entry Way Billings MT 59101 www.elevatedpowersports.com
William L. Harper Jr. 1108 Spartanburg Highway Hendersonville NC 28792 www.harpercycle.com
The Power Center, Inc. 2000 N. Telshor Boulevard Las Cruces NM 88011 www.thepowercenter.com
Maddie’s Motor Sports, LLC. 6226 State Route 96 Farmington NY 14425 www.maddiesmotorsports.com
Wheelsports, Inc. 7959 East Main Street Reynoldsburg OH 43068 www.ktmwheelsports.com
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Road Track & Trail Cycles, Inc. 600 W. Peak Boulevard Muskogee OK 74401 www.1-800yamaha.com
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ADS Motorsports, LLC. 2339 S 1900 W West Haven UT 84401 www.adsmotorsports.com
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Motorsports Nation – Waterford, LLC.110 Cross Road Waterford CT 06385 www.msnwaterford.com
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R.E. Wallace, Inc. 284 Old Deal Road Eatontown NJ 07724 www.centraljerseycycles.com
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Pop’s Cycle, Inc. 115 Route 23 North Hamburg NJ 07419 www.townandcountrycyclecenter.com
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Edelmann Sales, Inc. 172 Edelmann Lane Troy NY 12180 www.edelmannsales.com
Toy Tech, LLC. 424 Firehouse Road Grantville PA 17028 www.toytechcycles.com
Eldred Powersports, LLC. 2091 Lycoming Creek Road Williamsport PA 17701 www.williamsporthonda.com
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Solid Performance, Inc. 106 Robbins Road Downingtown PA 19335 www.solid-performance.com
Scott Powersports, Inc. 1675 PA-Route 309 Coopersburg PA 18036 www.scottpowersports.com
Skyline Power Sports 183 East Side Highway Waynesboro VA 22980 www.waynecycle.com
Ridersville Cycle, LLC. 75 Goodtimes Drive Berkeley Springs WV 25411 www.ridersvillecycle.com
Appalachian Offroad MC, LLC. 4742 West Washington Street Cross Lanes WV 25313 www.ktm-parts.com www.AOMC.mx
Fator’s Motorcycle Sales, Inc. 682 Grove Street Redding CA 96002 www.fators.com
Grizzly Sports of Idaho, Inc. 4320 Cleveland Boulevard Caldwell ID 83605 www.grizzlysportsusa.com
Action Cycles ‘N Sleds, LLC. 2540 Addison Ave. East Twin Falls ID 83301 www.actioncyclesnsleds.com
Guy’s Outdoor Equipment, LLC. 1701 Main Street Lewiston ID 83501 www.guysoutdoor.com
Ron’s Tire 1255 N. Holmes Ave. Idaho Falls ID 83401 www.sagemotorsport.com
Carl’s Cycle Sales, Inc. 5550 West State Street Boise ID 83703 www.carlscycle.com
Sports City Cyclery 101 57th Street S. Great Falls MT 59405 www.sportscitycyclery.com
Russell Motorsports, LLC. 5106 E Harrier Dr Missoula MT 59808 www.russellmotorsportsmt.com
Penco Adventures, Inc. 2310 South Highway 93 Kalispell MT 59901 www.pencoadventures.com
Summit Motorsports, Inc. 25 Homestake Drive Bozeman MT 59718 www.summitmotorsports.net
Oregon Motorcycle Adventures, Inc. 3844 South Pacific Highway Medford OR 97501 www.oma-ktm.com
Gresham Powersports, LLC. 993 NE Kane Dr Gresham OR 97030 www.ktmnorthwest.com
Bill’s Motorcycles Plus, Inc. 1122 12th St. SE Salem OR 97302 www.billshusky.com
Legal Name Street Address City
State /
Province
Postal
Code Website
MotoSport Motorcycles, Inc. 809 Ne 28Th Avenue Hillsboro OR 97124 www.motosporthillsboro.com
R&B Cycles, Inc. 4701 Center Street Tacoma WA 98409 www.tacomamotorsports.com
Enumclaw Recreational Vehicles, Inc. 408 Roosevelt Ave. Enumclaw WA 98022 www.enumclawsuzuki.com
Doghouse Motorsports 3013 GS Center Road Wenatchee WA 98801 www.doghouse-motorsports.com
Central Powersports, LLC. 2310 W. Dolarway Road Ellensburg WA 98926 www.centralpowersports.com
Ride Motorsports, Inc. 19035 Woodinville Snohomish Road NWEoodinville WA 98072 www.ridemotorsports.com
JMC Motorsports, LLC. 1225 S. 10th Avenue Pasco WA 99301 www.jmc-motorsports.com
Mt. Baker Moto-Sports, LLC. 2111 Iowa Street Bellingham WA 98229 www.mtbakermoto.com
JP Cycles, Inc. 1200 Rinehart Road Sanford FL 32771 www.seminolepowersports.com
Nosa, Inc. 6400 West 20Th Avenue Hialeah FL 33016 www.palmettomotorsports.com
WMR Competition Performance, Inc. 8300 SW Lost River Road Stuart FL 34997 www.wmr1.com
Xtreme Powersports, Inc. 1019 US HWY 301 S Tampa FL 33619 www.xtremepowersportstampa.com
Sarasota PowerSports, Inc. 2001 University Parkway Sarasota FL 34243 www.sarasotapowersports.com
Central Florida PowerSports, Inc. 2575 N. Orange Blossom Trl Kissimmee FL 34744 www.centralfloridapowersports.com
Capitol Cycle Co. 4950 Mercer University Drive Macon GA 31210 www.capitolcycle.com
Cycle Specialty Co, Inc. 104 Kenwood Road Fayetteville GA 30214 www.cyclespecialty.com
Motorcycles of Atlanta, Inc. 1581 Cobb Pkwy SE Marietta GA 30060 www.bmwma.com
Graham, Inc. 206 Wilson Drive Senatobia MS 38668 www.grahamktm.com
Palmer Motorsports, Inc. 2569 N. Highway 16 Denver NC 28037 www.palmermotorsportsnc.com
10 Cycles, LLC. 10501 Monroe Rd. Matthews NC 28105 www.10cyclesusa.com
Recreational Vehicles, Inc. 104 Halter Drive Piedmont SC 29673 www.foothillsmotorsports.com
Mtn. View Motorsports, LLC. 4301 Highway 58 Chattanooga TN 37416 www.pandorasmotorsports.com
Mid-State Motorsports, Inc. 1191 S. Walnut Avenue Cookeville TN 38501 www.midstatemotorsports.net
Powersports Partners, LLC. 520 W. Airport Freeway Irving TX 75062 www.lonestaryamaha.com
Drake Powersports, LLC. 10039 Huffmeister Rd. Houston TX 77065 www.hondaofhouston.com
Spring Valley Country Tavern, Inc. 557 North Conally Drive Elm Mott TX 76640 www.munnracing.com
Cycle Shack North, Inc. 1101 I-45 South Conroe TX 77301 www.cycleshacknorth.com
Adventure Moto, LLC. 419 Metro Park Mckinney TX 75071 www.gpmotorcycles.com
TJ’s Cycle Sales & Service 10214 N. Interstate Hwy 35 Austin TX 78753 www.tjs-cycle.com
Vey’s Powersports, Inc. 690 N. 2nd Street El Cajon CA 92021 www.veyspowersports.com
Sonrex Inc. 215 E. Redlands Boulevard Redlands CA 92373 www.hyredlands.com
Simi Motorsports, LLC. 6176 Condor Drive Moorpark CA 93021 www.tri-countypowersports.com
Legal Name Street Address City
State /
Province
Postal
Code Website
Bay Motorsports, Inc. 735 Gilman Street Berkeley CA 94710 www.berkeleyhondayamaha.com
Seidner Enterprises, LLC. 1151 N. Azusa Ave. Covina CA 91722 www.bertsmegamall.com
Malcolm Smith Motorcycles, Inc. 7599 Indiana Avenue Riverside CA 92504 www.malcolmsmith.com
Mach 1 Motorsports, Inc. 510 Couch St. Vallejo CA 94590 www.mach1motorsports.com
James McKoane Enterprises, Inc. 6334 N. Blackstone Fresno CA 93710 www.clawsonmotorsports.com
DAMLA, INC. 15725 Lakewood Boulevard Paramount CA 90723 www.losangeles.delamomotorsports.com
CL Associates, Inc. 1011 Dell Ave Campbell CA 95008 www.themotorcafe.com
Nor-Cal Motorsports, Inc. 7343 Home Leisure Plaza Sacramento CA 95823 www.norcalktm.com
MotoXotica 357 Merchant Street Vacaville CA 95688 www.motoxotica.com
Motalia, Inc. 1220 W. Washington Ave. Escondido CA 92029 www.moto-forza.com
Iron Horse Motorsports, LLC. 7661 Monterey St. Gilroy CA 95020 www.gilroymotorcylecenter.com
Teegarden Enterprises, Inc. 100 Louis Lane Roseville CA 95661 www.mpcktm.com
Three Brothers Racing of OC, LLC. 1560 Superior Avenue #C Costa Mesa CA 92627 www.3broshusky.com
GPMC, Inc. 3617 India Street, Ste. B San Diego CA 92103 www.gpmotorcycles.com
AEO Powersports, LLC. 26145 Jefferson Ave., Suite 303 Murrieta CA 92562 www.aeopowersports.com
Munroe Motors, Inc. 412 Valencia Street San Francisco CA 94103 www.munroemotors.com
Nevada Motorcycle Specialties- A Part5n4e0r sShoiputh Rock Blvd. Sparks NV 89431 www.nevadaktm.com
Hall Pass, LLC. 951 Jack’s Valley Road Carson City NV 89705 www.carsonktm.com
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IMPORTANT SAFETY RECALL NOTICE NHTSA Recall No. 21V-678 This notice applies to your motorcycle, VIN: «Vin» 10/1/2021 «PdiFirstName» «PdiLastName» «PdiAddress1» «PdiCity», «PdiProvince» «PdiPostalCode» RE: Affected models: 2022 FE 350s and 2022 FE 501s Dear Husqvarna Motorcycles Customer, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Husqvarna Motorcycles North America, Inc. has decided that a defect which relates to motor vehicle safety exists with the motorcycle models and years listed above. On affected motorcycles there is a possibility that the brake pad retaining “R” clips on the front brake caliper were mounted incorrectly and must be checked for proper mounting. If the brake pad retaining “R” clips on the front brake caliper are mounted incorrectly there is a possibility the clips can unfasten and fall out and get lost while riding. This can result in the brake pad securing pin and brake pad holding bracket being lost which could reduce front braking performance and increase the risk of a crash, injury and/or consequential property damage. To remedy this defect, it is necessary to have the brake pad retaining “R” clips on the front brake caliper inspected for correct assembly by an authorized Husqvarna Motorcycles dealer before it is operated. If the clips are not mounted correctly, the dealer will mount the clips in the correct direction. It is mandatory that you discontinue riding your motorcycle until the defect has been repaired by an authorized Husqvarna Motorcycles dealer. If you are unable to transport your motorcycle to your nearest Husqvarna Motorcycles dealer, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 to make arrangements for the transportation and repair of your motorcycle. The transportation and repair will be conducted with no cost to you. Please contact your authorized Husqvarna Motorcycles Dealer (log onto www.husqvarna-motorcycles.com for a complete dealer listing) as soon as possible to arrange having the brake pad retaining “R” clips on the front brake caliper inspected. It is suggested that you call your local authorized Husqvarna Motorcycles Dealer to make an appointment to have the recall repair performed. The procedure will take approximately 10 minutes. However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule. Please present a copy of this letter along with your motorcycle to your local authorized Husqvarna Motorcycles dealer. There will be no charge for this service. If you have any questions related to the content of this letter, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if you believe that Husqvarna Motorcycles has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform Husqvarna Motorcycles North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days. If you have already paid for a repair related to this concern before the date of this letter, you may be eligible for reimbursement. Please contact Husqvarna Motorcycles Customer Relations at the number above for more information. We apologize for any inconvenience and want to assure you that our commitment together with all Husqvarna Motorcycles Dealers is to provide you with the highest level of service, support and customer satisfaction. Best Regards, Dealer Services Department Husqvarna Motorcycles North America, Inc. Customer Record Update Form NOTICE: If you no longer own this motorcycle or have had an address change please complete the following portion of this letter and return to Husqvarna Motorcycles in the enclosed self-addressed envelope. Please complete and return this portion to Husqvarna Motorcycles if ownership of the referenced motorcycle has changed. Please print legibly. The new address is or I have sold the motorcycle to: New owner’s name _____________________________________ «Vin» Address _____________________________________________ «PdiFirstName» «PdiLastName» City _________________________ State ______ Zip _________ «PdiAddress1» Phone number _________ _________ _____________ «PdiCity»,«PdiProvince» «PdiPostalCode» Email _______________________________________________ Date of Resale ________________________________________ Returning this form will help us to contact the current owner and will enable us to update our records so you can be assured not to receive notifications for this motorcycle in the future. Thank you.
SEOCONTENT-END
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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