2022 Forest River Aurora Travel Trailers Incorrect Tires Installed

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September 17, 2021 NHTSA CAMPAIGN NUMBER: 21V723000

Incorrect Tires Installed On Trailer

The incorrectly-sized tires can become overloaded, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V723

Manufacturer Forest River, Inc.

Components TIRES

Potential Number of Units Affected 29

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2022 Forest River Aurora travel trailers. These trailers were manufactured with the incorrect tires, size ST225/75R15 LRD, instead of tire size ST225/75R15 LRE, as identified on the Federal Placard.

 

Remedy

Dealers will replace the tire and wheel assemblies, free of charge. Owner notification letters were mailed September 24, 2021. Owners may contact Forest River customer service 1-574-825-6327. Forest River’s number for this recall is 205-1420.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


2022 Forest River Aurora
2022 Forest River Aurora

 


RECALL 21V723 REMEDY INSTRUCTIONS

Make(s): Aurora Travel Trailer
Model(s): AART31KDS
Model Year(s): 2022
Repair Code: RC-051-01-00-004093
Allotted Time: .30 HRS – Per Rim/Tire
Inspection Code: RC-051-05-00-004092
Allotted Time: .10 HRS/ Vehicle
Concern:

A ST225/75R15 LRD was installed on the vehicle. A ST225/75R15 LRE is required to meet and exceed the vehicle Gross Axle Weight Rating.

Photo(s) Required: YES
Prior Authorization Required: YES
Part(s) Kit Number: F100100853
Part(s) Return: NO

 

Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power.  Block all tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.

A TORQUE WRENCH IS REQUIRED FOR THIS INSTALLATION/REMEDY

 

STEP 1: INSPECT TRAILER – RECORD TIRE SIZES AND LOAD RANGE BELOW;

  • DRIVER FRONT:___________________________
  • DRIVER REAR:____________________________
  • PASSENGER FRONT:_______________________
  • PASSENGER REAR:________________________
  • SPARE TIRE:______________________________

 

STEP 2: ALL TIRES NEED TO BE ST225/75R15 LOAD RANGE E. IF TIRES ARE ST225/75R15 LOAD RANGE D,   PLEASE ORDER THE CORRECT AMOUNT OF TIRE/RIM COMBINATION;

STEP 3: REMEDY TRAILER – IF NEEDED

  • ENSURE BOTH DRIVER AND PASSENGER SIDE TIRES (ALL TIRES) ARE BLOCKED/CHALKED
  • USING A FLOOR JACK, LIFT ONE SIDE OF THE TRAILER BY LIFTING ON THE I-BEAM
  • USING 2 JACK STANDS, PLACE THE JACK STANDS UNDER THE TRAILER I-BEAM DIRECTLY IN FRONT OF AND BEHIND THE FRONT AND REAR TIRES
  • REMOVE THE ST225/75R15 LOAD RANGE D TIRE/RIM COMBINATION(S) AS NEEDED
  • DO NOT REMOVE ANY ST225/75R15 LOAD RANGE E TIRES
  • PUT THE REPLACEMENT ST225/75R15 LOAD RANGE E TIRES ONTO THE AXLES’ HUB
  • HAND TIGHTEN EACH LUG NUT
  • WHILE STILL OFF OF THE GROUND USE A TORQUE WRENCH TO TORQUE THE LUG NUTS TO 65 FT. LBS. IN A STAR PATTERN
  • LOWER THE VEHICLE TO THE GROUND AND TORQUE EACH LUG NUT TO 100 FT. LBS. USING THE STAR PATTERN
  • RECORD THE TIRE IDENTIFICATION NUMBER “TIN” THAT IS ASSOCIATED WITH THE VEHICLE VIN AND COMMUNICATE THIS TIN(S) RELATED TO THE VIN BACK TO AURORA CUSTOMER SERVICE
  • YOU ARE REQUIRED TO KEEP A RECORD OF THE TIN ON FILE ASSOCIATED WITH THE VEHICLE VIN
  • REPEAT THESE PROCESSES FOR EACH REPLACEMENT TIRE/RIM COMBINATION

 

STEP 4: CLAIM REPAIR/INSPECTION CODE.

IMPORTANT MILEAGE CHECKS FOR TORQUE:

When a rim is installed to the axles’ hub, it is required to be checked for torque at specific mileage intervals – this is listed in the axle manufacture’s Owner’s Manual. A torque wrench is required for these checks and re-application of torque. Below is the listed intervals:

Check Torque after 10 miles; re-torque to 100 ft. lbs. if needed
Check Torque after 25 miles; re-torque to 100 ft. lbs. if needed
Check Torque after 50 miles; re-torque to 100 ft. lbs. if needed
Check Torque after 100 miles; re-torque to 100 ft. lbs. if needed
Check Torque after 200 miles; re-torque to 100 ft. lbs. if needed

This Torque check interval is the minimum requirement and not all-inclusive. Reference the axle manufacturers Owner’s Manual for further details on how often torque shall checked after these initial stages are complete.

 


September 22, 2021

This Notice applies to your vehicle VIN listed above.

Dear Forest River Customer:

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2022 Aurora AART31KDS travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

A ST225/75R15 LRD tire was installed on the vehicle, the vehicle engineering specifications for this vehicle dictate a ST225/75R15 LRE to be installed and is specified on the Federal Placard.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

The ST225/75R15 LRD tire is not rated for the vehicle. This could cause an overload of the tire condition, leading to premature tire failure and risk of crash.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The tire and wheel assemblies will be replaced and will have the correct load rated specifications. The vehicle Owner is responsible for arranging to have the work completed.  Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership.  It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .1 to 1.0 hours.  However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Aurora
Forest River, Inc.
Attn: WARRANTY MANAGER
423 N Main St
Middlebury IN, 46540

 


Chronology :

On September 14, 2021, during a routine inspection, manufacturing identified the incorrect tires installed on the vehicles while verifying the tire/rim combination(s) with the Federal Placard on the vehicle. The same day the manufacturing plant exchanged all tires on vehicles in manufacturing and in the manufacturing plants’ holding yard. And alerted Forest Rivers Office of Corporate Compliance.

On September 15, 2021 all affected vehicles were identified

On September 17, 2021 Forest Rivers Corporate Recall Committee voted to recall

On September 20, 2021 -Amended recall to reflect Make is Forest River Not Coachmen

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
COACHMEN AURORA 2022

 


11 Associated Documents

Recall Quarterly Report #1, 2021-3

RCLQRT-21V723-3075.PDF 211.126KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V723-4802.PDF 211.23KB

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Recall 573 Report – Amendment 1

RCLRPT-21V723-8132.PDF 214.089KB

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Defect Notice 573 Report

RCLRPT-21V723-1284.PDF 214.053KB

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Recall Acknowledgement

RCAK-21V723-9492.pdf 645.765KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V723-0987.pdf 220.268KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V723-9522.pdf 209.118KB

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Remedy Instructions and TSB

RCRIT-21V723-1415.pdf 142.532KB

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Recall Quarterly Report #3, 2022-1

RCLQRT-21V723-5869.PDF 211.3KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V723-5499.PDF 211.3KB

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Recall Quarterly Report #4, 2022-2

RCLQRT-21V723-6557.PDF 211.409KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V723&docType=RCL


 

Bestseller No. 1
Grand Ride Set 4 FREE COUNTRY Trailer Tires ST225/75R15 10 Ply Load Range E Steel Belted Radial w/Featured Scuff Guard 8mm Tread Depth
  • Set of 4 New Premium Radial Trailer Tires 225/75R15 10PR, Brand: FREE COUNTRY
  • Full cap ply ( nylon overlay cross entire tread area), significant upgrade from most other products on the market have nylon strips on shoulder area only, add the critical safety feature!
  • Featured "Scuff Guard" ring on tire wall for better tire side protection
  • 8 mm deep tread depth vs 5.6 mm of other cheap competitors, durable and longer mileage life
  • Heavy duty 10 ply rated, load range E. Steel belted, speed rating M----up to 81mph.
Bestseller No. 2
Libra Trailer Parts set of 4 Heavy Duty Trailer Tires ST205/75R15 205 75 15 10-Ply Load Range E Steel Belted Radial w/Scuff Guard
  • Premium FREE COUNTRY Heavy Duty 10 ply rated, load Range E, 2400LBS capacity!
  • FULL nylon cap ply overlay cross entire tread area, significant upgrade from most other products on the market have nylon strips on shoulder area only, add critical safety feature!
  • Featured "Scuff Guard" ring on tire wall for better tire side protection
  • This tire is designed for the trailer use only, rims are not included.
SaleBestseller No. 3
Carlisle Radial Trail HD Trailer Tire-ST205/75R15 107M 8-ply
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  • Greater heat resistance
  • Increased durability
  • Fit Type: Vehicle Specific
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GRAND RIDE Set 2 FREE COUNTRY Premium Radial Trailer Tires ST 225/75R15 10PR Load Range E w/featured Scuff Guard 8mm Tread Depth
  • 8 mm deep tread depth vs 5.6 mm of other cheap competitors, durable and longer mileage life
  • Full nylon cap ply ( nylon overlay cross entire tread area), significant upgrade from most other products on the market have nylon strips on shoulder area only, add the critical safety feature!
  • Featured "Scuff Guard" ring on tire wall for better tire side protection
  • 10 ply rated, load range E. Rim width: 6".Speed rating M---up to 81mph
  • Designed for trailer use only, no rims included
Bestseller No. 5
ST205/75D14 Trailer Tires, 6PR Load Range C, 14in Fuel-saving Designed Trailer Tires 205 75 14 for Travel/Camper/Landscape/Cargo/Utility/Boat/Horse/Farm/Hauler Trailer
  • Tire Size: ST205/75D14; Ply Rated: 6; Load Range: C
  • Speed Range: J; Max Load: 1760 LBS
  • Overall Diameter OD : 26"; Section Width SW: 203mm
  • Aspect Ratio: 75; Rim Dameter: 14“
  • Tread Depth: 6.5mm
Bestseller No. 6
2PCS Heavy Duty All Steel RV Trailer Tires ST235/80R16 14PR Load Range G, Load Index 129/125, Max Load Capacity 4070 Pounds
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  • Maximum load Single/twin: 4070LBS/3630LBS, Maximum inflation pressure: 110PSI
  • Load range: G, speed class: L, Load Index: 129/125
  • Standard Wheel: 16X6.5, Pattern depth: 8mm
  • Outer diameter OD (mm): 779, Section width SW(mm): 230, Aspect ratio: 80
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  • All steel contruction, heavy duty 4080lbs capacity, perfect for heavy RV & trailer
  • Deep tread of 0.38" provides good road handling, durability and long tread life
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Michelin XRV Commercial Truck Radial Tire-235/80R22.5 0Q
  • Product Type: Tires
  • Package Quantity: 1
  • Package Weight: 40.0 lbs
  • Country Of Origin: United States
Bestseller No. 9
ZEEMAX Set of 4 New All Steel ST235/80R16 14PR RV Trailer Tires Load Range G
  • Heavy duty GREMAX 14 Ply rated ALL STEEL tubeless tire, Load Range G, to repalce weaker regular 235/80R16 tires
  • All steel contruction, heavy duty 4080lbs capacity, perfect for heavy RV & trailer
  • Deep tread of 0.38" provides good road handling, durability and long tread life
  • This tire is designed for trailer use only, rims are not included
  • All of our tires are brand new, never mounted, and premium quality
Bestseller No. 10
ZEEMAX GREMAX Set 2 New All Steel ST235/80R16 14-Ply RV Trailer Tires 235 80 16 Load Range G 129/125M
  • Heavy duty GREMAX 14 Ply rated ALL STEEL tubeless tire, Load Range G, to repalce weaker regular 235/80R16 tires
  • All steel contruction, heavy duty 4080lbs capacity, perfect for heavy RV & trailer
  • Deep tread of 0.38" provides good road handling, durability and long tread life
  • This tire is designed for trailer use only, rims are not included
  • All of our tires are brand new, never mounted, and premium quality

Last update on 2024-07-10 / Affiliate links / Images from Amazon Product Advertising API

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