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October 14, 2021 NHTSA CAMPAIGN NUMBER: 21V801000
Incorrect GAWR on Certification Label/FMVSS 120
Incorrect GAWR information may cause the vehicle to be overloaded, increasing the risk of a crash.
NHTSA Campaign Number: 21V801
Manufacturer Heartland
Recreational Vehicles, LLC
Components EQUIPMENT
Potential Number of Units Affected 332
Summary
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 Mallard Pathfinder trailers. The vehicle certification label does not have the correct Gross Axle Weight Rating (GAWR) listed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, “Wheels and Rims-Other Than Passenger Cars.”
Remedy
Heartland will mail new labels to owners, and dealers will replace them, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mallard Pathfinder
V.I.N. TAG REPLACEMENT INSTRUCTIONS
IMPORTANT: DO NOT APPLY NEW LABELS OVER THE EXISTING LABELS.
1. Locate sections 1, 2 and 4 on the driver’s side of your unit, typically just above the baggage door. Remove sections 1, 2 and 4 from your sidewall using a plastic scraping tool being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal if needed.
2. Locate sections 1, 2 and 4 in the new set you received in the mail, remove from backer and carefully place on side wall in the order you removed them.
3. Locate section 3 in the door jamb closest to the hinge of the entrance door. Remove section 3 from your door jamb using a plastic scraping tool, being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal.
4. Remove section 3 from the backer and place on the inside of the door jamb.
Chronology :
10/11/2021 – Engineering caught discrepancy with GAWR; 10/12/2021 ran scope of the known issue:
10/13/2021 Safety committee voted.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| HEARTLAND | MALLARD PATHFINDER | 2021-2022 |
8 Associated Documents
Recall 573 Report – Amendment 1
RCLRPT-21V801-1656.PDF 214.927KB
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Remedy Instructions and TSB
RCRIT-21V801-3388.pdf 1262.756KB
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Recall Quarterly Report #1, 2021-4
RCLQRT-21V801-9496.PDF 211.14KB
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Noncompliance Notice 573 Report
RCLRPT-21V801-4272.PDF 214.879KB
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Recall Acknowledgement
RCAK-21V801-5035.pdf 645.936KB
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Recall Quarterly Report #2, 2022-1
RCLQRT-21V801-5629.PDF 211.243KB
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Recall Quarterly Report #3, 2022-2
RCLQRT-21V801-2416.PDF 211.326KB
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Recall Quarterly Report #4, 2022-3
RCLQRT-21V801-1914.PDF 211.435KB
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SEOCONTENT-START
21v801 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.01.61 Section 1 – Capacity Section 3- Cargo capacities Section 2- Tire information Section 4 – Federal ID The V.I.N. tag is broken into four sections. You will need to replace all four sections. IMPORTANT: DO NOT APPLY NEW LABELS OVER THE EXISTING LABELS. 1. Locate sections 1, 2 and 4 on the driver’s side of your unit, typically just above the baggage door. Remove sections 1, 2 and 4 from your sidewall using a plastic scraping tool being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal if needed. 2. Locate sections 1, 2 and 4 in the new set you received in the mail, remove from backer and carefully place on side wall in the order you removed them. 3. Locate section 3 in the door jamb closest to the hinge of the entrance door. Remove section 3 from your door jamb using a plastic scraping tool, being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal. 4. Remove section 3 from the backer and place on the inside of the door jamb. 21v801 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.01.61 Section 3 – Cargo capacities applied to the inside of the door jamb. 21v801 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.01.61 Section 4 – Federal ID Section 1 – Capacity Section 2- Tire information 21v801 V.I.N. TAG REPLACEMENT INSTRUCTIONS 99.01.61 Section 4 – Federal ID Section – 1 capacity Section 2 – Tire information
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SEOCONTENT-END
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