Crane Shear Plates May Develop Fatigue Cracks – 2015-202 Palfinger

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Page 1 of 2 December 29, 2021 IMPORTANT SAFETY RECALL National Highway Traffic Safety Administration Recall Number: 21V-847 Dear Palfinger Customer: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Why is a recall being conducted? Palfinger USA has decided that a defect relating to motor vehicle safety exists in certain models of its Wallboard Cranes. The recall population includes affected models assembled from August 2016 to August 2021, with the components that function to anchor the cranes to the truck chassis. Affected models are: PW32001; PW32001-A; PW32001-SLE; PW35001; PW35001-SH; PW38001; PW42001; and PW50001. We have determined that due to potentially high torsional stresses at the front of the truck’s subframe, a crack can develop along the vertical weld line between the shear plate and subframe. Cracks may also be found at the vertical weld line between the mounting bushing and the shear plate. As a result of these cracked welds, a horizontal crack can form on the shear plate between the subframe and the chassis frame below the bushing. Risks related to motor vehicle safety are minimal, but risks associated with crane operation are elevated. If fatigue cracks are not repaired in a timely manner, they can propagate causing a shear plate failure which may result in a tipping or falling action of the boom tip and any attached load, causing potential harm to bystanders and/or damage to property. What are we doing about the problem? Cranes subject to this recall will be inspected by a Palfinger USA representative, and any units found to have non-conforming shear plates/welds will be converted to an updated mounting design that will lower the stress concentrations to an acceptable level. This inspection and any necessary repair work is free of charge to you. Page 2 of 2 What should you do? Contact our National Service Manager, Niland Drake, at (469) 816-7764, or email to n.drake@palfinger.com, and provide us with your Vehicle Identification Number (VIN) and Crane Serial Number (SN) to arrange for a field inspection by a Palfinger USA representative. How long will it take? The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to our customers. Depending on the results of the inspection, repair work is estimated to take anywhere from 15 to 40 hours. If, after having attempted to take advantage of this recall, you believe that you have not been able to have your Aerial Lift Truck remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. At Palfinger USA, the safety of our customers is a top priority. We appreciate your confidence in our product and wish to do everything we can to retain that confidence. We recognize that this recall action will be an inconvenience to you, but we will strive to minimize it to the best of our ability. Sincerely, William J. Fenton, ASQ CMQ/OE Regional Quality Manager 3501 South 11th Street | Council Bluffs, IA | 51501 | USA

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Page 1 of 559 December 29, 2021 IMPORTANT SAFETY RECALL National Highway Traffic Safety Administration Recall Number: 21V-847 Dear Palfinger Customer: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Why is a recall being conducted? Palfinger USA has decided that a defect relating to motor vehicle safety exists in certain models of its Wallboard Cranes. The recall population includes affected models assembled from August 2016 to August 2021, with the components that function to anchor the cranes to the truck chassis. Affected models are: PW32001; PW32001-A; PW32001-SLE; PW35001; PW35001-SH; PW38001; PW42001; and PW50001. We have determined that due to potentially high torsional stresses at the front of the truck’s subframe, a crack can develop along the vertical weld line between the shear plate and subframe. Cracks may also be found at the vertical weld line between the mounting bushing and the shear plate. As a result of these cracked welds, a horizontal crack can form on the shear plate between the subframe and the chassis frame below the bushing. Risks related to motor vehicle safety are minimal, but risks associated with crane operation are elevated. If fatigue cracks are not repaired in a timely manner, they can propagate causing a shear plate failure which may result in a tipping or falling action of the boom tip and any attached load, causing potential harm to bystanders and/or damage to property. What are we doing about the problem? Cranes subject to this recall will be inspected by a Palfinger USA representative, and any units found to have non-conforming shear plates/welds will be converted to an updated mounting design that will lower the stress concentrations to an acceptable level. This inspection and any necessary repair work is free of charge to you. Page 2 What should you do? Contact our National Service Manager, Niland Drake, at (469) 816-7764, or email to n.drake@palfinger.com, and provide us with your Vehicle Identification Number (VIN) and Crane Serial Number (SN) to arrange for a field inspection by a Palfinger USA representative. How long will it take? The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to our customers. Depending on the results of the inspection, repair work is estimated to take anywhere from 15 to 40 hours. If, after having attempted to take advantage of this recall, you believe that you have not been able to have your Aerial Lift Truck remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. At Palfinger USA, the safety of our customers is a top priority. We appreciate your confidence in our product and wish to do everything we can to retain that confidence. We recognize that this recall action will be an inconvenience to you, but we will strive to minimize it to the best of our ability. Sincerely, William J. Fenton, ASQ CMQ/OE Regional Quality Manager 3501 South 11th Street | Council Bluffs, IA | 51501 | USA

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-847 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Palfinger USA, LLC Submission Date : OCT 27, 2021 NHTSA Recall No. : 21V-847 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Palfinger USA, LLC Address : 4151 OH-18 Tiffin OH 44883 Company phone : (419) 448-8156 Population : Number of potentially involved : 364 Estimated percentage with defect : 50 % Vehicle Alterer Information : Vehicle 1 : 2015-2021 Palfinger USA PW32001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfinger USA. Affected vehicles may contain shear plates with premature fatigue cracks. Affected models include: PW32001; PW32001-A; PW32001-SLE; PW35001; PW35001-SH; PW38001; PW42001; and PW50001. We estimate the number of affected products. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 2 : 2015-2021 Palfinger USA PW 32001-A Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 3 : 2015-2021 Palfinger USA PW32001-SLE Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 4 : 2015-2021 Palfinger USA PW35001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Part 573 Safety Recall Report 21V-847 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 5 : 2015-2021 Palfinger USA PW35001-SH Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 6 : 2015-2021 Palfinger USA PW38001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 7 : 2015-2021 Palfinger USA PW42001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 8 : 2015-2021 Palfinger USA PW50001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Description of Defect : Description of the Defect : Shear plates installed by Palfinger USA are experiencing premature fatigue cracks. The cracks primarily occur under the front crane mounting bushings. Cracks have been observed on both the PS and DS of the vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Risks related to motor vehicle safety are minimal. Risks associated with crane operation are elevated. If fatigue cracks are not repaired in a timely manner, the cracks can propagate causing a shear plate failure which results in a tipping/falling action of the boom tip and any attached load, potentially causing harm to bystanders and/ or damage to property. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 21V-847 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : NR Description of Remedy : Description of Remedy Program : NR How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Part 573 Safety Recall Report 21V-847 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Name : Address : Country : Company Phone : * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-847 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Palfinger USA, LLC Submission Date : JAN 04, 2022 NHTSA Recall No. : 21V-847 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Palfinger USA, LLC Address : 4151 OH-18 Tiffin OH 44883 Company phone : (419) 448-8156 Population : Number of potentially involved : 364 Estimated percentage with defect : 50 % Vehicle Alterer Information : Vehicle 1 : 2015-2021 Palfinger USA PW32001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfinger USA. Affected vehicles may contain shear plates with premature fatigue cracks. Affected models include: PW32001; PW32001-A; PW32001-SLE; PW35001; PW35001-SH; PW38001; PW42001; and PW50001. We estimate the number of affected products. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 2 : 2015-2021 Palfinger USA PW 32001-A Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 3 : 2015-2021 Palfinger USA PW32001-SLE Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 4 : 2015-2021 Palfinger USA PW35001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Part 573 Safety Recall Report 21V-847 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 5 : 2015-2021 Palfinger USA PW35001-SH Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 6 : 2015-2021 Palfinger USA PW38001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 7 : 2015-2021 Palfinger USA PW42001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 8 : 2015-2021 Palfinger USA PW50001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Description of Defect : Description of the Defect : Shear plates installed by Palfinger USA are experiencing premature fatigue cracks. The cracks primarily occur under the front crane mounting bushings. Cracks have been observed on both the PS and DS of the vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Risks related to motor vehicle safety are minimal. Risks associated with crane operation are elevated. If fatigue cracks are not repaired in a timely manner, the cracks can propagate causing a shear plate failure which results in a tipping/falling action of the boom tip and any attached load, potentially causing harm to bystanders and/ or damage to property. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 21V-847 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Shear Plate Component Description : Plate steel either 3/8″ or 1/2″ thick, welded to the crane sub frame and the truck frame, into one singular composite structure for improved bending/torsional characteristics. Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In August of 2021, a unit failed. The unit was moved from the owner’s yard in Denver, Colorado to Tiffin, Ohio. Additional units were analyzed to collect field data. During this analysis, additional deficiencies were discovered. In September, a representative from ESI, a third party engineering firm, came to Tiffin, Ohio to review the failure mode. In reviewing the field findings and report from ESI, it was decided that a recall should be conducted. Description of Remedy : Description of Remedy Program : Cranes subject to this recall will be inspected by a Palfinger USA representative, and any units found to have non-conforming shear plates/ welds will be converted to an updated mounting design. How Remedy Component Differs from Recalled Component : The updated mounting design will lower the stress concentrations to an acceptable level. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Part 573 Safety Recall Report 21V-847 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : DEC 30, 2021 – DEC 31, 2021 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-847 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Palfinger USA, LLC Submission Date : JAN 26, 2022 NHTSA Recall No. : 21V-847 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Palfinger USA, LLC Address : 4151 OH-18 Tiffin OH 44883 Company phone : (419) 448-8156 Population : Number of potentially involved : 316 Estimated percentage with defect : 50 % Vehicle Alterer Information : Vehicle 1 : 2015-2021 Palfinger USA PW32001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfinger USA. Affected vehicles may contain shear plates with premature fatigue cracks. Affected models include: PW32001; PW32001-A; PW32001-SLE; PW35001; PW35001-SH; PW38001; PW42001; and PW50001. We estimate the number of affected products. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 2 : 2015-2021 Palfinger USA PW 32001-A Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 3 : 2015-2021 Palfinger USA PW32001-SLE Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 4 : 2015-2021 Palfinger USA PW35001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Part 573 Safety Recall Report 21V-847 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 5 : 2015-2021 Palfinger USA PW35001-SH Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 6 : 2015-2021 Palfinger USA PW38001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 7 : 2015-2021 Palfinger USA PW42001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 8 : 2015-2021 Palfinger USA PW50001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Description of Defect : Description of the Defect : Shear plates installed by Palfinger USA are experiencing premature fatigue cracks. The cracks primarily occur under the front crane mounting bushings. Cracks have been observed on both the PS and DS of the vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Risks related to motor vehicle safety are minimal. Risks associated with crane operation are elevated. If fatigue cracks are not repaired in a timely manner, the cracks can propagate causing a shear plate failure which results in a tipping/falling action of the boom tip and any attached load, potentially causing harm to bystanders and/ or damage to property. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 21V-847 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Shear Plate Component Description : Plate steel either 3/8″ or 1/2″ thick, welded to the crane sub frame and the truck frame, into one singular composite structure for improved bending/torsional characteristics. Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In August 2021, a unit failed. The unit was moved from the owner’s yard in Denver, Colorado to Tiffin, Ohio. Additional units were analyzed to collect field data. During this analysis, additional deficiencies were discovered. In September 2021, a representative from ESI, a third party engineering firm, came to Tiffin, Ohio to review the failure mode. In reviewing the field findings and report from ESI, it was decided that a recall should be conducted. Description of Remedy : Description of Remedy Program : Cranes subject to this recall will be inspected by a Palfinger USA representative, and any units found to have non-conforming shear plates/ welds will be converted to an updated mounting design. How Remedy Component Differs from Recalled Component : The updated mounting design will lower the stress concentrations to an acceptable level. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : There are no dealers or distributors. Planned Dealer Notification Date : NR – NR Part 573 Safety Recall Report 21V-847 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : DEC 30, 2021 – DEC 31, 2021 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-847 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Palfinger USA, LLC Submission Date : JAN 27, 2022 NHTSA Recall No. : 21V-847 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Palfinger USA, LLC Address : 4151 OH-18 Tiffin OH 44883 Company phone : (419) 448-8156 Population : Number of potentially involved : 316 Estimated percentage with defect : 50 % Vehicle Alterer Information : Vehicle 1 : 2015-2021 Palfinger USA PW32001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfinger USA. Affected vehicles may contain shear plates with premature fatigue cracks. Affected models include: PW32001; PW32001-A; PW32001-SLE; PW35001; PW35001-SH; PW38001; PW42001; and PW50001. We estimate the number of affected products. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 2 : 2015-2021 Palfinger USA PW 32001-A Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 3 : 2015-2021 Palfinger USA PW32001-SLE Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 4 : 2015-2021 Palfinger USA PW50001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Part 573 Safety Recall Report 21V-847 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 5 : 2015-2021 Palfinger USA PW35001-SH Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 6 : 2015-2021 Palfinger USA PW38001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 7 : 2015-2021 Palfinger USA PW42001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 8 : 2015-2021 Palfinger USA PW35001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Description of Defect : Description of the Defect : Shear plates installed by Palfinger USA are experiencing premature fatigue cracks. The cracks primarily occur under the front crane mounting bushings. Cracks have been observed on both the PS and DS of the vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Risks related to motor vehicle safety are minimal. Risks associated with crane operation are elevated. If fatigue cracks are not repaired in a timely manner, the cracks can propagate causing a shear plate failure which results in a tipping/falling action of the boom tip and any attached load, potentially causing harm to bystanders and/ or damage to property. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 21V-847 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Shear Plate Component Description : Plate steel either 3/8″ or 1/2″ thick, welded to the crane sub frame and the truck frame, into one singular composite structure for improved bending/torsional characteristics. Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In August 2021, a unit failed. The unit was moved from the owner’s yard in Denver, Colorado to Tiffin, Ohio. Additional units were analyzed to collect field data. During this analysis, additional deficiencies were discovered. In September 2021, a representative from ESI, a third party engineering firm, came to Tiffin, Ohio to review the failure mode. In reviewing the field findings and report from ESI, it was decided that a recall should be conducted. Description of Remedy : Description of Remedy Program : Cranes subject to this recall will be inspected by a Palfinger USA representative, and any units found to have non-conforming shear plates/ welds will be converted to an updated mounting design. How Remedy Component Differs from Recalled Component : The updated mounting design will lower the stress concentrations to an acceptable level. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : There are no dealers or distributors. Planned Dealer Notification Date : DEC 30, 2021 – DEC 31, 2021 Part 573 Safety Recall Report 21V-847 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : DEC 30, 2021 – DEC 31, 2021 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-847 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Palfinger USA, LLC Submission Date : JAN 04, 2022 NHTSA Recall No. : 21V-847 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Palfinger USA, LLC Address : 4151 OH-18 Tiffin OH 44883 Company phone : (419) 448-8156 Population : Number of potentially involved : 364 Estimated percentage with defect : 50 % Vehicle Alterer Information : Vehicle 1 : 2015-2021 Palfinger USA PW32001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfinger USA. Affected vehicles may contain shear plates with premature fatigue cracks. Affected models include: PW32001; PW32001-A; PW32001-SLE; PW35001; PW35001-SH; PW38001; PW42001; and PW50001. We estimate the number of affected products. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 2 : 2015-2021 Palfinger USA PW 32001-A Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 3 : 2015-2021 Palfinger USA PW32001-SLE Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 4 : 2015-2021 Palfinger USA PW35001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Part 573 Safety Recall Report 21V-847 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 5 : 2015-2021 Palfinger USA PW35001-SH Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 6 : 2015-2021 Palfinger USA PW38001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 7 : 2015-2021 Palfinger USA PW42001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 8 : 2015-2021 Palfinger USA PW50001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Description of Defect : Description of the Defect : Shear plates installed by Palfinger USA are experiencing premature fatigue cracks. The cracks primarily occur under the front crane mounting bushings. Cracks have been observed on both the PS and DS of the vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Risks related to motor vehicle safety are minimal. Risks associated with crane operation are elevated. If fatigue cracks are not repaired in a timely manner, the cracks can propagate causing a shear plate failure which results in a tipping/falling action of the boom tip and any attached load, potentially causing harm to bystanders and/ or damage to property. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 21V-847 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Shear Plate Component Description : Plate steel either 3/8″ or 1/2″ thick, welded to the crane sub frame and the truck frame, into one singular composite structure for improved bending/torsional characteristics. Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In August of 2021, a unit failed. The unit was moved from the owner’s yard in Denver, Colorado to Tiffin, Ohio. Additional units were analyzed to collect field data. During this analysis, additional deficiencies were discovered. In September, a representative from ESI, a third party engineering firm, came to Tiffin, Ohio to review the failure mode. In reviewing the field findings and report from ESI, it was decided that a recall should be conducted. Description of Remedy : Description of Remedy Program : Cranes subject to this recall will be inspected by a Palfinger USA representative, and any units found to have non-conforming shear plates/ welds will be converted to an updated mounting design. How Remedy Component Differs from Recalled Component : The updated mounting design will lower the stress concentrations to an acceptable level. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Part 573 Safety Recall Report 21V-847 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : DEC 30, 2021 – DEC 31, 2021 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-847 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Palfinger USA, LLC Submission Date : JAN 05, 2022 NHTSA Recall No. : 21V-847 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Palfinger USA, LLC Address : 4151 OH-18 Tiffin OH 44883 Company phone : (419) 448-8156 Population : Number of potentially involved : 364 Estimated percentage with defect : 50 % Vehicle Alterer Information : Vehicle 1 : 2015-2021 Palfinger USA PW32001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfinger USA. Affected vehicles may contain shear plates with premature fatigue cracks. Affected models include: PW32001; PW32001-A; PW32001-SLE; PW35001; PW35001-SH; PW38001; PW42001; and PW50001. We estimate the number of affected products. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 2 : 2015-2021 Palfinger USA PW 32001-A Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 3 : 2015-2021 Palfinger USA PW32001-SLE Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 4 : 2015-2021 Palfinger USA PW50001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Part 573 Safety Recall Report 21V-847 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 5 : 2015-2021 Palfinger USA PW35001-SH Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 6 : 2015-2021 Palfinger USA PW38001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 7 : 2015-2021 Palfinger USA PW42001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Vehicle 8 : 2015-2021 Palfinger USA PW35001 Descriptive Information : Out of an abundance of caution, we plan to examine all cranes installed by Palfigner USA. Affected vehicles may contain shear plates with premature fatigue cracks. Production Dates : AUG 01, 2016 – AUG 01, 2021 Description of Defect : Description of the Defect : Shear plates installed by Palfinger USA are experiencing premature fatigue cracks. The cracks primarily occur under the front crane mounting bushings. Cracks have been observed on both the PS and DS of the vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Risks related to motor vehicle safety are minimal. Risks associated with crane operation are elevated. If fatigue cracks are not repaired in a timely manner, the cracks can propagate causing a shear plate failure which results in a tipping/falling action of the boom tip and any attached load, potentially causing harm to bystanders and/ or damage to property. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 21V-847 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : Shear Plate Component Description : Plate steel either 3/8″ or 1/2″ thick, welded to the crane sub frame and the truck frame, into one singular composite structure for improved bending/torsional characteristics. Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In August 2021, a unit failed. The unit was moved from the owner’s yard in Denver, Colorado to Tiffin, Ohio. Additional units were analyzed to collect field data. During this analysis, additional deficiencies were discovered. In September 2021, a representative from ESI, a third party engineering firm, came to Tiffin, Ohio to review the failure mode. In reviewing the field findings and report from ESI, it was decided that a recall should be conducted. Description of Remedy : Description of Remedy Program : Cranes subject to this recall will be inspected by a Palfinger USA representative, and any units found to have non-conforming shear plates/ welds will be converted to an updated mounting design. How Remedy Component Differs from Recalled Component : The updated mounting design will lower the stress concentrations to an acceptable level. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : There are no dealers or distributors. Planned Dealer Notification Date : NR – NR Part 573 Safety Recall Report 21V-847 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : DEC 30, 2021 – DEC 31, 2021 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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