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November 16, 2021 NHTSA CAMPAIGN NUMBER: 21V887000
Missing Conspicuity Tape/FMVSS 108
Missing white conspicuity tape reduces the vehicle’s visibility to other drivers, increasing the risk of a crash.
NHTSA Campaign Number: 21V887
Manufacturer M H EBY
Components EXTERIOR LIGHTING, STRUCTURE
Potential Number of Units Affected 836
Summary
M H Eby is recalling certain 2020-2022 EBY Generation trailers. The top rear corners are missing the white conspicuity tape. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamp, Reflective Devices, and Associated Equipment.”
Remedy
M H Eby will provide a repair kit, free of charge. Owner notification letters were mailed on December 08, 2021. Owners may contact M H Eby customer service at 717-354-4971.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
INSTRUCTIONS
1. Ensure rear of trailer is washed, then rinsed with clean water.
2. Using the alcohol wipes provided, clean an area 12 inches long, 12 inches in height, by at least 3 inches wide to both top corners on rear of trailer as indicated in the drawing.
3. Partially remove the backing of the tape strip revealing the adhesive portion. Firmly press the tape in place, slowly removing the backing completely.
This step should be completed 3 additional times until all 4 pieces of tape are installed per the drawing.
4. Use the tape backing piece to firmly rub each applied tape strip in ensure complete adhesion.
Chronology :
No complaints have been received from our customers. The missing white conspicuity tape was noticed in a sales brochure on 11/12/2021.
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
EBY | GENERATION | 2020-2022 |
9 Associated Documents
Miscellaneous Document
RMISC-21V887-1083.pdf 1785.45KB
Miscellaneous Document
RMISC-21V887-6470.pdf 16.261KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V887-9319.pdf 50.301KB
Recall Acknowledgement
RCAK-21V887-5028.pdf 645.274KB
Noncompliance Notice 573 Report
RCLRPT-21V887-6048.PDF 215.265KB
Recall 573 Report – December 27, 2021
RCLRPT-21V887-6581.PDF 215.304KB
Recall Quarterly Report #1, 2021-4
RCLQRT-21V887-4327.PDF 211.115KB
Recall Quarterly Report #2, 2022-1
RCLQRT-21V887-1371.PDF 211.212KB
Recall Quarterly Report #3, 2022-2
RCLQRT-21V887-2460.PDF 211.303KB
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SEOCONTENT-START
Dear Sir or Madam: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. M. H. Eby, Inc. has decided that certain Eby Generation commodity trailers manufactured by M. H. Eby, Inc. fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.” Accordingly, a recall to address this issue is being initiated effective November 16, 2021. The defect involves missing white conspicuity tape that was not installed on the top rear corners of the Generation commodity trailers. Missing white conspicuity tape reduces the vehicle’s visibility to other drivers, increasing the risk of a crash. M. H. Eby manufactured these trailers at the Story City, Iowa plant between July 2019 and November 2021. This is a non-compliance per FMVSS 108 and 393.11 (B). Enclosed, please find detailed instructions for the installation of the conspicuity tape to meet FMCSA standards. M. H. Eby will supply to the owner of the trailer the proper conspicuity tape as required by the FMVSS 108. There is no cost to the owner for this recall. In the event you cannot install the conspicuity tape in a timely manner, please contact the M. H. Eby Warranty Department at 717-354-1458 to make arrangements for installation at a trailer service center convenient to you. The repair should take approximately 15 minutes. To be reimbursed for your expense to have the tape installed, you must submit a paid receipt along with the enclosed card to: M. H. Eby, Inc. 1194 Main St PO Box 127 Blue Ball, PA 17506-0127 Attention Warranty Department The trailer Vehicle Identification Number(s) for the affected unit(s) is/are: Current status of recall: NOT COMPLETED Your assistance with this recall is appreciated. Should you have any questions or concerns, please contact the M. H. Eby Warranty Department at 717-354-1458 or by e-mail Dave.Baltz@mheby.com If you believe that M. H. Eby, Inc. or its service provider has failed or is unable to remedy the defect in your vehicle, without charge, within a reasonable period of time, you may submit a complaint to Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may call the NHTSA’s toll-free Safety Hotline at 888-327-4236 (TTY 800-424-9153), or go to http://www.safercar.gov. Sincerely, Dave Baltz David Baltz Warranty Manager IMPORTANT SAFETY RECALL 21V-887 Pennsylvania Headquarters 1194 Main St, Blue Ball, PA 17506 (800) 292-4752 Ohio 4435 State Route 29, West Jefferson, OH 43162 (800) 752-0507 Iowa 1708 Eby Drive, Story City, IA 50248 (866) 894-3297
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-887 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : M H EBY Submission Date : DEC 27, 2021 NHTSA Recall No. : 21V-887 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : M H EBY Address : 1194 Main St Blue Ball PA 17506 Company phone : 354-4971 Population : Number of potentially involved : 836 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 EBY Generation Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : A change in manufacturing facilities took place at which time production failed to add the conspicuity to the top rear corner of the commodity trailers. This happened in a single manufacturing facility. Population of 836 trailers were produce from 7/22/2019 until 11/12/2021, the affected population is the EBY Generation, only model years 2020 thru and including 2022 year to date. Production Dates : JUL 22, 2019 – NOV 12, 2021 VIN Range 1 : Begin : 4A2MH402XN3006026 End : 4A2MH4221N3007501 ✔ Not sequential VIN Range 2 : Begin : 4A2MH4020L3005738 End : 4A2MH4021L3006008 ✔ Not sequential VIN Range 3 : Begin : 4A2MH5039M3005821 End : 4A2MH402XM3006641 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : White conspicuity tape was not install on the top rear corners of the commodity trailers as required by FMVSS 393.11(B) FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : Could cause the physical acuity of a driver not recognize the rear of the trailer Description of the Cause : The conspicuity tape was not installed during the manufacturing process as needed in accordance with FMVSS 393.11 (B) Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 21V-887 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : White Conspicuity Tape Component Description : 300MM length white conspicuity tape stamped with DOT 2 Component Part Number : LD42060 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : No complaints have been received from our customers. The missing white conspicuity tape was noticed in a sales brochure on 11/12/2021. Description of Remedy : Description of Remedy Program : We will ship to the customer four(4) pieces of 300MM in length white conspicuity tape, stamped with the DOT2, 4 alcohol swabs to prep the area, detailed instructions and a drawing where to have the conspicuity tape installed as well as a stamped self addressed postcard for the customer to confirm the installation. The notice will be sent certified mail How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : The installation of the tape was added to the manufacturing process as a line item. Upon completion of the trailer build a quality inspection is performed. This also has the line item added to insure the tape is installed. Recall Schedule : Description of Recall Schedule : All trailer affected were sold factory direct, none were sold through our dealer network. The data base of customers was pulled from our system, Part 573 Safety Recall Report 21V-887 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 The information includes name, physical address, city, state and zip code of the purchaser Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : DEC 15, 2021 – JAN 14, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-887 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : M H EBY Submission Date : NOV 16, 2021 NHTSA Recall No. : 21V-887 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : M H EBY Address : 1194 Main St Blue Ball PA 17506 Company phone : 354-4971 Population : Number of potentially involved : 836 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 EBY Generation Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : A change in manufacturing facilities took place at which time production failed to add the conspicuity to the top rear corner of the commodity trailers. This happened in a single manufacturing facility. Population of 836 trailers were produce from 7/22/2019 until 11/12/2021, the affected population is the EBY Generation, only model years 2020 thru and including 2022 year to date. Production Dates : JUL 22, 2019 – NOV 12, 2021 VIN Range 1 : Begin : 4A2MH4020L3005738 End : 4A2MH4021L3006008 ✔ Not sequential VIN Range 2 : Begin : 4A2MH5039M3005821 End : 4A2MH402XM3006641 ✔ Not sequential VIN Range 3 : Begin : 4A2MH402XN3006026 End : 4A2MH4221N3007501 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : White conspicuity tape was not install on the top rear corners of the commodity trailers as required by FMVSS 393.11(B) FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : Could cause the physical acuity of a driver not recognize the rear of the trailer Description of the Cause : The conspicuity tape was not installed during the manufacturing process as needed in accordance with FMVSS 393.11 (B) Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 21V-887 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : No complaints have been received from our customers. The missing white conspicuity tape was noticed in a sales brochure on 11/12/2021. Description of Remedy : Description of Remedy Program : We will ship to the customer four(4) pieces of 300MM in length white conspicuity tape, stamped with the DOT2, 4 alcohol swabs to prep the area, detailed instructions and a drawing where to have the conspicuity tape installed as well as a stamped self addressed postcard for the customer to confirm the installation. The notice will be sent certified mail How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : The installation of the tape was added to the manufacturing process as a line item. Upon completion of the trailer build a quality inspection is performed. This also has the line item added to insure the tape is installed. Recall Schedule : Description of Recall Schedule : All trailer affected were sold factory direct, none were sold through our dealer network. The data base of customers was pulled from our system, Part 573 Safety Recall Report 21V-887 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 The information includes name, physical address, city, state and zip code of the purchaser Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : DEC 15, 2021 – JAN 14, 2022 * NR – Not Reported
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SEOCONTENT-END
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