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December 1, 2021 NHTSA CAMPAIGN NUMBER: 21C006000
Child Seat Canopy Support May Pose Choking Hazard
A detached piece of plastic can present a choking hazard to a child, increasing the risk of injury.
NHTSA Campaign Number: 21C006
Manufacturer Clek, Inc.
Components CHILD SEAT
Potential Number of Units Affected 5,504
Summary
Clek, Inc. (Clek) is recalling certain Liing, model number LG19U1, and Liingo, model number LGO20U1, infant child seats manufactured before September 15, 2020. A small plastic portion of the child seat canopy support may break and detach from the seat.
Remedy
Clek will provide a replacement canopy support along with instructions on how to replace it, free of charge. Owner notification letters are expected to be mailed in January 2022. Owners may contact Clek customer service at 1-866-656-2462.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Removing/Installing Canopy Rod
REMOVING CANOPY ROD
Step 1
Extend canopy: Grasp zipper tab and unzip canopy extension, then grasp front of Canopy and pull it forward.
Step 2
Locate canopy rod in canopy hub and gently pull up at the base to remove it from the canopy hub, as shown in Figure 1. Repeat on the other side.
Step 3
Remove canopy rod from canopy sleeve by pulling gently.
INSTALLING CANOPY ROD
Step 1
Position canopy rod so that the ends are facing away from you and curving up, as shown in Figure 2.
Step 2
Use right hand to pick up the right side of the canopy rod and insert end through bottom of elastic loop on the left side of canopy, as shown in Figure 3.
Step 3
Insert end of canopy rod into canopy sleeve, as shown in Figure 4.
Push canopy rod through canopy sleeve until the end of the canopy rod comes out the other side. If the canopy fabric bunches, it may be necessary to slide the canopy fabric along the canopy rod from the top of the canopy as the canopy rod reaches the right side of the canopy.
Step 4
Insert end of canopy rod through top of elastic loop on right side of canopy, and even the canopy rod out.
Step 5
Insert end of canopy rod into hole in canopy hub and push down to make sure it is fully seated, as shown in Figure 5. Repeat on other side.
Step 6
Check to make sure that both ends of canopy rod are through the elastic below the canopy sleeve on each side of the canopy, and fully inserted into the hole in the canopy hub.
IMPORTANT SAFETY RECALL
This notice applies to your Clek Liing or Liingo Infant Car Seat
NHTSA Recall 21C-006
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Clek Inc. has decided that a defect which relates to motor vehicle safety exists in Clek Liing and Liingo Infant Car Seats manufactured prior to September 15, 2020.
Clek Liing infant car seat affected:
Model Numbers: LG19U1
Production Dates: 03/27/2019 – 09/14/2020
Clek Liingo infant car seat affected:
Model Numbers: LGO20U1
Production Dates: 05/20/2020 – 09/14/2020
Description of the safety defect:
Clek Inc. has determined that the canopy stay (clear plastic rod that runs through the center of the canopy) can break under extreme load and leave behind a small plastic part, which an infant could put into their mouth posing a potential choking hazard.
There have been no reports of choking or injury.
This issue does NOT affect the ability of the child restraint system to protect the occupant in the event of a motor vehicle crash.
Remedy of the safety defect:
Clek will be voluntarily providing a replacement canopy stay made of a stronger material.
It is safe to use your car seat while waiting to receive a kit to fix the issue. However, Clek strongly recommends checking the existing canopy stay to ensure it is not broken.
Clek will notify all registered owners of affected car seats. This notice will explain the issue and include instructions for how to get a free kit to fix the issue.
Owners of affected car seats who have not registered their car seat, or have moved, can contact Clek at canopynotice@clekinc.com or by telephone at 1(866) 656-2462.
This notice applies to your Clek Liing or Liingo Infant Car Seat
NHTSA Recall 21C-006
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Dear Clek Liing or Liingo Infant Car Seat Owner,
Enclosed you will find a replacement canopy stay (clear plastic rod that runs through the centre of the canopy) for your Clek Liing or Liingo infant car seat. Please follow the installation instructions on the back side of this page.
If you have any questions or concerns, please contact our customer service team by email at customerservice@clekinc.com or by telephone at 1-866-656-2462.
If you believe that Clek Inc has failed or is unable to remedy the nonconformity without charge or within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Thank you!
Clek Customer Service Team
2 Affected Products
Child Seats
| BRAND | MODEL | PRODUCTION DATES |
| CLEK | LIING | |
| CLEK | LIINGO | |
9 Associated Documents
Recall 573 Report
RCLRPT-21C006-6876.PDF 217.463KB
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Recall 573 Report – Amendment 5
RCLRPT-21C006-5439.PDF 217.505KB
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Recall 573 Report – 12/10/21
RCLRPT-21C006-5053.PDF 217.502KB
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Remedy Instructions and TSB
RCRIT-21C006-1231.pdf 431.271KB
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NHTSA Recall Cover Letter with Remedy
RMISC-21C006-0420.pdf 101.446KB
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Recall Acknowledgement
RCAK-21C006-1945.pdf 693.235KB
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NHTSA recall notice on website – Canopy Issue
RMISC-21C006-0040.pdf 239.648KB
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Recall 573 Report – Amendment 7
RCLRPT-21C006-7490.PDF 217.588KB
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Recall 573 Report – Amendment 6
RCLRPT-21C006-1319.PDF 217.549KB
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