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January 28, 2022 NHTSA CAMPAIGN NUMBER: 22V038000
Unsecured Refrigerator Wire May Melt
An electrical arc increases the risk of a fire.
NHTSA Campaign Number: 22V038
Manufacturer Grand Design RV, LLC
Components EQUIPMENT
Potential Number of Units Affected 43,421
Summary
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Remedy
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design’s number for this recall is 910026.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall 22V-038
Claim Preparation & Repair Instructions
Please complete a warranty claim pre-authorization request using the following codes & labor times:
PARTS: Shop Supplies (Zip Ties)
PRE-AUTH: Promptly file electronic pre-authorization form. Photos for damaged wire or thermal events are required. Photos are not required of wire securement or inspection.
REPAIR INSTRUCTIONS: See attached step-by-step instructions
Promptly submit all pre-authorizations/claims through our Dealer Portal. If you have any questions or need assistance, please call our Technical Service Team at 888-825-2820.
Tools: Screw gun, Phillipsโs screw bit, #8 x3/4โ screws. screw mount cable ties, 2 X 4 for cribbing, manometer to perform drop test
Step 1:
Step 2:
Inspect the 110-Volt wiring behind the refrigerator. It must be secured to the wall, away from the chimney and refrigerator cooling unit. Any signs of discoloration or charring on the insulation of the 110Volt wiring will require that section of wiring to be replaced using Molex connectors in the refrigerator cavity.
Step 3:
Turn off LP fuel supply (LP tank valves), remove and cap the LP line at the back of the refrigerator.
Step 4:
Disconnect the wiring to the control board in the back of the refrigerator.
Step 5:
Open the door(s) to the refrigerator, remove the upper and lower covers to access the screws securing the refrigerator in place.
Step 6:
Slide the refrigerator forward approximately 15โ-18โ out of the cavity. Use wood cribbing cut to height to support the front of the refrigerator. Be careful to use something soft to protect the flooring of the unit.
Step 7:
Access the refrigerator wiring through the exterior lower refrigerator vent.
Step 8:
Secure the 110V wires behind refrigerator. This is the time to repair any damaged wiring. Remove all slack from the wire by securing with additional screw mount cable ties and #8 X ยพโ screws every 12 inches. When securing the wiring, screw into a wall cleat or wall tubing. If you attach to an open wall cavity, use a wall molly to hold the zip tie fast.
Step 9:
Once all 110-Volt wiring is secured to the wall, reinstall the refrigerator into position and secure with screws as discussed in Step 5.
Step 10:
Double check wiring clearance away from the refrigerator cooling unit.
Step 11:
Reinstall wiring to the refrigerator control board in Step 4.
Step 12:
Reinstall LP line. Perform drop pressure test to ensure there are no LP leaks.
Step 13:
Reinstall the lower refrigerator vent. Recall complete.
Chronology :
On November 2, 2021, Grand Design Customer Service was contacted by NHTSA regarding a series of complaints centered around the 110-Volt wire in the refrigerator cabinet coming in contact with the heated cooling unit tube. This allowed the insulation to melt leaving potential for the wire to contact the burner tube.
On November 4, 2021, Grand Design began performing due diligence to determine the frequency and scope of the concern. NHTSA followed up with Grand Design on November 10, 2021 with a VOQ siting the same concern.
December 3, 2021, Grand Design Notified NHTSA we were finalizing our research and would be communicating our intent after January 1, 2022.
January 3, 2022, Grand Design completed our due diligence regarding the scope of affected units and remedy determination. On January 25th, we convened our Executive Product Safety Review Committee where it was decided to launch a product safety recall action.
27 Affected Products
Vehicles
MAKE | MODEL | YEAR |
GRAND DESIGN | MOMENTUM | 2013-2021 |
GRAND DESIGN | REFLECTION | 2013-2021 |
GRAND DESIGN | SOLITUDE | 2013-2021 |
9 Associated Documents
Recall 573 Report – February 2, 2022
RCLRPT-22V038-1511.PDF 216.753KB
Defect Notice 573 Report
RCLRPT-22V038-8048.PDF 216.708KB
Recall Acknowledgement
RCAK-22V038-5559.pdf 896.112KB
Remedy Instructions and TSB
RCRIT-22V038-9211.pdf 831.317KB
Recall Quarterly Report #1, 2022-1
RCLQRT-22V038-1450.PDF 211.145KB
Recall Quarterly Report #2, 2022-2
RCLQRT-22V038-7392.PDF 211.254KB
Recall Quarterly Report #3, 2022-3
RCLQRT-22V038-5487.PDF 211.339KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V038-7049.pdf 127.927KB
Recall Quarterly Report #4, 2022-4
RCLQRT-22V038-4915.PDF 211.457KB
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11333 County Road 2, Middlebury, IN 46540 Phone: 574-825-8000, Fax: 574-825-9700 granddesignrv.com Recall 22V-038 Claim Preparation & Repair Instructions Please complete a warranty claim pre-authorization request using the following codes & labor times: LABOR: Operation Code: 910026 Fault Code: Recall Labor Time: 2.4 hrs. Administrative Allowance: .1 hrs. per unit PARTS: Shop Supplies (Zip Ties) Claim at 5% of Labor PRE-AUTH: Promptly file electronic pre-authorization form. Photos for damaged wire or thermal events are required. Photos are not required of wire securement or inspection. REPAIR INSTRUCTIONS: See attached step-by-step instructions Promptly submit all pre-authorizations/claims through our Dealer Portal. If you have any questions or need assistance, please call our Technical Service Team at 888-825-2820. 11333 County Road 2, Middlebury, IN 46540 Phone: 574-825-8000, Fax: 574-825-9700 granddesignrv.com Recall 22V-038 Repair Instructions Tools: Screw gun, Phillipsโs screw bit, #8 x3/4โ screws. screw mount cable ties, 2 X 4 for cribbing, manometer to perform drop test Step 1: Step 2: Inspect the 110-Volt wiring behind the refrigerator. It must be secured to the wall, away from the chimney and refrigerator cooling unit. Any signs of discoloration or charring on the insulation of the 110-Volt wiring will require that section of wiring to be replaced using Molex connectors in the refrigerator cavity. 11333 County Road 2, Middlebury, IN 46540 Phone: 574-825-8000, Fax: 574-825-9700 granddesignrv.com Step 3: Turn off LP fuel supply (LP tank valves), remove and cap the LP line at the back of the refrigerator. Step 4: Disconnect the wiring to the control board in the back of the refrigerator. Step 5: Open the door(s) to the refrigerator, remove the upper and lower covers to access the screws securing the refrigerator in place. 11333 County Road 2, Middlebury, IN 46540 Phone: 574-825-8000, Fax: 574-825-9700 granddesignrv.com Step 6: Slide the refrigerator forward approximately 15โ-18โ out of the cavity. Use wood cribbing cut to height to support the front of the refrigerator. Be careful to use something soft to protect the flooring of the unit. Step 7: Access the refrigerator wiring through the exterior lower refrigerator vent. 11333 County Road 2, Middlebury, IN 46540 Phone: 574-825-8000, Fax: 574-825-9700 granddesignrv.com Step 8: Secure the 110V wires behind refrigerator. This is the time to repair any damaged wiring. Remove all slack from the wire by securing with additional screw mount cable ties and #8 X ยพโ screws every 12 inches. When securing the wiring, screw into a wall cleat or wall tubing. If you attach to an open wall cavity, use a wall molly to hold the zip tie fast. Step 9: Once all 110-Volt wiring is secured to the wall, reinstall the refrigerator into position and secure with screws as discussed in Step 5. Step 10: Double check wiring clearance away from the refrigerator cooling unit. Step 11: Reinstall wiring to the refrigerator control board in Step 4. Step 12: Reinstall LP line. Perform drop pressure test to ensure there are no LP leaks. Step 13: Reinstall the lower refrigerator vent. Recall complete.
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GRAND DESIGN IMPORTANT SAFETY RECALL 2ND NOTICE This notice applies to your 2014 Grand Design Solitude 379FL, VIN 573FS4327E1101815 11 โข โข โข โข โข 11 111111 โข 1 โข 11 โข 1 โข 1111 11 Iยท 11 11111โข โข 1 โข โข 11 โข โข 111 โข 111 โข โข 1111 11 โข โข 1 ********AUTO**ALL FOR AADC 808 ~ Timothy B. Brown – Hill 28 Dragoon Ct Box 3205 Pagosa Springs, CO 81147-9381 September 29, 2022 NHTSA Recall No. 22V-038 – ORIGINAL NOTICE WAS MAILED ON FEBRUARY 21, 2022. Dear Grand Design RV Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Grand Design RV
has decided that a defect which relates to motor vehicle safety exists in certain 2013-2021 Solitude, Momentum, and Reflection recreational vehicles. ! IMPORTANT ! โบ Your vehicle falls within the recall population. โบ You should immediately schedule an appointment with your dealer to have your vehicle inspected and, if necessary, repaired. Why is a recall being conducted? On select 2013-2021 Solitude, Momentum and Reflection Fifth Wheel & Travel Trailers, manufactured between January 1, 2013, and June 3, 2021, with LP gas refrigerators, a 110-Volt wire located in the refrigerator cabinet may detach over time from its retainer. If this were to occur, the potential exists for the wire to contact the cooling unit of the refrigerator. Heat from the cooling unit could melt through the wire insulation and expose the copper wire. The exposed copper wire could then contact the refrigerator cooling unit causing an electrical arc that may burn through the cooling unit tube, creating the potential for a fire. 11333 County Road 2, Middlebury, IN 46540 Phone: 574-825-8000, Fax: 574-825-9700 www.granddesignrv.com -;;;;;;;;;; = What are we doing about the problem? What should you do? What if I no longer own this recreational vehicle? Who should you contact if you have further questions or concerns? On affected vehicles, Grand Design is authorizing additional securement to the 110-Volt wire to prevent contact with the refrigerator cooling unit burner tubes. Any damaged wires will be repaired and receive additional securement. Grand Design dealers have been notified of this recall and have the required repair instructions available. Repair time is estimated to take no more than 2.5 hours. There will be no charge for this service through your Grand Design dealership. Please contact your selling or nearest Grand Design RV
dealer as soon as possible to schedule an appointment. If your distance from a Grand Design dealer is significant, please contact us at 574-825-9679 and choose the “Recall” prompt or email recall @granddesignrv.com We can discuss other arrangements to have the needed inspection & repairs completed. Notify Grand Design either by phone: 574-825-9679, fax: 574-825- 9249, or email: registration@granddesignrv.com to inform us that you no longer own this vehicle. Please be sure to include your 17- digit VIN in all correspondence. Please contact Grand Design either by phone: 574-825-9679, fax: 574- 825-9249 and choose the “Recall” prompt, or email: recall@granddesignrv.com with any questions or concerns. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations. If you have already paid to have your vehicle repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair. To request reimbursement, please submit your request with a repair receipt to: recall@granddesignrv.com If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153}; or go to http://www.saferca r.gov. We apologize for any inconvenience this recall may cause; however, your safety is our primary concern. Sincerely, Grand Design RV
, LLC 11333 County Road 2, Middlebury, IN 46540 Phone: 574-825-8000, Fax: 574-825-9700 www.granddesignrv.com
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-038 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Grand Design RV, LLC Submission Date : JAN 28, 2022 NHTSA Recall No. : 22V-038 Manufacturer Recall No. : 910026 Manufacturer Information : Manufacturer Name : Grand Design RV
, LLC Address : 11333 County Road 2 Middlebury IN 46540 Company phone : (574) 825-8000 x2015 Population : Number of potentially involved : 43,421 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2013-2021 Grand Design RV
Momentum, Solitude & Reflection Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Recall population was determined based on how the 110V Romex wire was routed through the refrigerator cavity on gas absorption refrigerators. Other products either do not have gas absorption refrigerators or the 110V Romex wire is routed outside of the refrigerator cavity. There is a total of 43,421 Solitude, Momentum & Reflection vehicles produced from 1/1/13 to 6/3/21. Production Dates : JAN 01, 2013 – JUN 03, 2021 VIN Range 1 : Begin : 573FS3821D1100001 End : 573FS3628K1112436 โ Not sequential VIN Range 2 : Begin : 573FM4021E1100707 End : 573FM4021M1120194 โ Not sequential VIN Range 3 : Begin : 573FM4023F1201300 End : 573FM4338K1208113 โ Not sequential VIN Range 4 : Begin : 573FR3322E1200001 End : 573FR3328F1200988 โ Not sequential VIN Range 5 : Begin : 573FR3327E3300003 End : 573FR3624L3329435 โ Not sequential VIN Range 6 : Begin : 573FS3620K9900001 End : 573FS4321L9907096 โ Not sequential VIN Range 7 : Begin : 573FR3624L9907143 End : 573FR3722M9914950 โ Not sequential VIN Range 8 : Begin : 573FS4329LAA00002 End : 573FS3627MAA06940 โ Not sequential Part 573 Safety Recall Report 22V-038 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Defect : Description of the Defect : On certain Momentum, Solitude and Reflection Grand Design Recreational Vehicles equipped with gas absorption refrigerators, a 110v wire located in the refrigerator cabinet may detach over time from its retainer. If this were to occur, the potential exists for the wire to make contact with the cooling unit of the refrigerator. Heat from the cooling unit could melt through the wire insulation and expose the copper wire. The exposed copper wire could then contact the refrigerator cooling unit causing an electrical arc that may burn through the cooling unit tube, creating the potential for a fire. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event that the 110V wire makes contact with the refrigerator cooling unit the potential exists for an electrical arc that could burn through the cooling unit tube, creating the potential for a fire. Description of the Cause : In applications where the 110V Romex wire runs diagonally through the refrigerator cavity, the wire is secured to the inside of the sidewall. The potential exists for the securement to fail over time due to road vibration. If the securement fails, the potential exists for the 110V Romex wire to make contact with the cooling unit of the refrigerator. The heat from the cooling unit may compromise the wire insulation, resulting in an electrical arc that may result in a fire. Identification of Any Warning that can Occur : In some instances, the circuit breaker supplying power to the microwave may trip repeatedly. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Part 573 Safety Recall Report 22V-038 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Chronology : On November 2, 2021, Grand Design Customer Service was contacted by NHTSA regarding a series of complaints centered around the 110-Volt wire in the refrigerator cabinet coming in contact with the heated cooling unit tube. This allowed the insulation to melt leaving potential for the wire to contact the burner tube. On November 4, 2021, Grand Design began performing due diligence to determine the frequency and scope of the concern. NHTSA followed up with Grand Design on November 10, 2021 with a VOQ siting the same concern. December 3, 2021, Grand Design Notified NHTSA we were finalizing our research and would be communicating our intent after January 1, 2022. January 3, 2022, Grand Design completed our due diligence regarding the scope of affected units and remedy determination. On January 25th, we convened our Executive Product Safety Review Committee where it was decided to launch a product safety recall action. Description of Remedy : Description of Remedy Program : On affected vehicles, the dealer will access the 110-Volt wiring by removing the exterior lower vent cover for the refrigerator. The dealer will inspect the wiring to ensure there is no damage present. If the wiring is damaged it will be replaced. Any damaged wiring along with undamaged wiring will have additional securement to the exterior wall utilizing screw mount cable tie(s) that will remove any excess wire slack and assure securement away from the burner tube. Owners that have paid to have this service performed will be reimbursed by Grand Design. How Remedy Component Differs from Recalled Component : If the 110-Volt wire has sustained damage, it will be replaced with an identical wire and will have additional securement to assure that the wire cannot come in contact with the cooling unit. Wires that have not sustained damage will receive additional securement as well. Identify How/When Recall Condition was Corrected in Production : Effective June 1, 2021, production initiated the process of additional securement of the 110-Volt wiring to the exterior wall of the refrigerator cavity, securing the wire away from the burner tube. Where possible the 110V wire was either rerouted away from the cooling unit or a false panel installed to prevent the potential for contact. Recall Schedule : Description of Recall Schedule : Owners of affected vehicles will be notified by First Class mail that their vehicle is affected by this recall. In addition, we will post recall information electronically for consumer access. Dealers will be notified of the recall action (by First Class mail & electronically) and will be supplied with repair instructions and vehicle identification information. Planned Dealer Notification Date : FEB 14, 2022 – FEB 16, 2022 Planned Owner Notification Date : FEB 21, 2022 – FEB 23, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-038 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Grand Design RV, LLC Submission Date : FEB 02, 2022 NHTSA Recall No. : 22V-038 Manufacturer Recall No. : 910026 Manufacturer Information : Manufacturer Name : Grand Design RV, LLC Address : 11333 County Road 2 Middlebury IN 46540 Company phone : (574) 825-8000 x2015 Population : Number of potentially involved : 43,421 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2013-2021 Grand Design RV Momentum, Solitude & Reflection Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Recall population was determined based on how the 110V Romex wire was routed through the refrigerator cavity on gas absorption refrigerators. Other products either do not have gas absorption refrigerators or the 110V Romex wire is routed outside of the refrigerator cavity. There is a total of 43,421 Solitude, Momentum & Reflection vehicles produced from 1/1/13 to 6/3/21. Production Dates : JAN 01, 2013 – JUN 03, 2021 VIN Range 1 : Begin : 573FS3821D1100001 End : 573FS3628K1112436 โ Not sequential VIN Range 2 : Begin : 573FM4021E1100707 End : 573FM4021M1120194 โ Not sequential VIN Range 3 : Begin : 573FM4023F1201300 End : 573FM4338K1208113 โ Not sequential VIN Range 4 : Begin : 573FR3322E1200001 End : 573FR3328F1200988 โ Not sequential VIN Range 5 : Begin : 573FR3327E3300003 End : 573FR3624L3329435 โ Not sequential VIN Range 6 : Begin : 573FR3624L9907143 End : 573FR3722M9914950 โ Not sequential VIN Range 7 : Begin : 573FS4329LAA00002 End : 573FS3627MAA06940 โ Not sequential VIN Range 8 : Begin : 573FS3620K9900001 End : 573FS4321L9907096 โ Not sequential Part 573 Safety Recall Report 22V-038 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Defect : Description of the Defect : On certain Momentum, Solitude and Reflection Grand Design Recreational Vehicles equipped with gas absorption refrigerators, a 110v wire located in the refrigerator cabinet may detach over time from its retainer. If this were to occur, the potential exists for the wire to make contact with the cooling unit of the refrigerator. Heat from the cooling unit could melt through the wire insulation and expose the copper wire. The exposed copper wire could then contact the refrigerator cooling unit causing an electrical arc that may burn through the cooling unit tube, creating the potential for a fire. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event that the 110V wire makes contact with the refrigerator cooling unit the potential exists for an electrical arc that could burn through the cooling unit tube, creating the potential for a fire. Description of the Cause : In applications where the 110V Romex wire runs diagonally through the refrigerator cavity, the wire is secured to the inside of the sidewall. The potential exists for the securement to fail over time due to road vibration. If the securement fails, the potential exists for the 110V Romex wire to make contact with the cooling unit of the refrigerator. The heat from the cooling unit may compromise the wire insulation, resulting in an electrical arc that may result in a fire. Identification of Any Warning that can Occur : In some instances, the circuit breaker supplying power to the microwave may trip repeatedly. Involved Components : Component Name 1 : WGCU 12/2 Solid Wire Component Description : 12/2 Romex/CSA WG CU wire with ground Component Part Number : 410050 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Part 573 Safety Recall Report 22V-038 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Chronology : On November 2, 2021, Grand Design Customer Service was contacted by NHTSA regarding a series of complaints centered around the 110-Volt wire in the refrigerator cabinet coming in contact with the heated cooling unit tube. This allowed the insulation to melt leaving potential for the wire to contact the burner tube. On November 4, 2021, Grand Design began performing due diligence to determine the frequency and scope of the concern. NHTSA followed up with Grand Design on November 10, 2021 with a VOQ siting the same concern. December 3, 2021, Grand Design Notified NHTSA we were finalizing our research and would be communicating our intent after January 1, 2022. January 3, 2022, Grand Design completed our due diligence regarding the scope of affected units and remedy determination. On January 25th, we convened our Executive Product Safety Review Committee where it was decided to launch a product safety recall action. Description of Remedy : Description of Remedy Program : On affected vehicles, the dealer will access the 110-Volt wiring by removing the exterior lower vent cover for the refrigerator. The dealer will inspect the wiring to ensure there is no damage present. If the wiring is damaged it will be replaced. Any damaged wiring along with undamaged wiring will have additional securement to the exterior wall utilizing screw mount cable tie(s) that will remove any excess wire slack and assure securement away from the burner tube. Owners that have paid to have this service performed will be reimbursed by Grand Design. How Remedy Component Differs from Recalled Component : If the 110-Volt wire has sustained damage, it will be replaced with an identical wire and will have additional securement to assure that the wire cannot come in contact with the cooling unit. Wires that have not sustained damage will receive additional securement as well. Identify How/When Recall Condition was Corrected in Production : Effective June 1, 2021, production initiated the process of additional securement of the 110-Volt wiring to the exterior wall of the refrigerator cavity, securing the wire away from the burner tube. Where possible the 110V wire was either rerouted away from the cooling unit or a false panel installed to prevent the potential for contact. Recall Schedule : Description of Recall Schedule : Owners of affected vehicles will be notified by First Class mail that their vehicle is affected by this recall. In addition, we will post recall information electronically for consumer access. Dealers will be notified of the recall action (by First Class mail & electronically) and will be supplied with repair instructions and vehicle identification information. Planned Dealer Notification Date : FEB 14, 2022 – FEB 16, 2022 Planned Owner Notification Date : FEB 21, 2022 – FEB 23, 2022 * NR – Not Reported
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