420 - NHTSA# 15V-001 - SAFETY RECALL: FRONT AXLE BRAKE HOSE ROUTING

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NHTSA Campaign Number: 15V001
Manufacturer Motor Coach Industries
Components SERVICE BRAKES
Potential Number of Units Affected 147

Front Brake Hose may Rub on Tire

The rubbing may wear a hole into the brake hose resulting in a loss of air pressure in the front brake chamber, reducing brake performance and increasing the risk of a crash.

Summary

Motor Coach Industries (MCI) is recalling certain model year 2013-2015 MCI J4500 motor coaches manufactured July 83, 2013, to December 19, 2014 and equipped with ZF axles and independent front suspension. The routing and clamping of the steering axle brake hose to the steering axle brake chamber may allow the brake hose to rub the front tire or contact and rub the upper control arm.

Remedy

MCI will notify owners. The remedy for this recall is still under development. The recall began on March 2, 2015. Owners may contact MCI customer service at 1-800-241-2947.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s) [«UNIT»]

«CUST_NAME»
ATTENTION: TECH SERVICE DEPT/MAINT
«ADDRESS_1»
«CITY», «STATE» «ZIP»

SUBJECT: SAFETY RECALL: FRONT AXLE BRAKE HOSE ROUTING

Attention Owner:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act.

Motor Coach Industries, Inc. (“MCI”) has decided that a defect which relates to motor vehicle safety exists in certain model year 2013-2015 MCI J model coaches. MCI has discovered that the affected coaches have the potential for the front (steering) axle brake hose to contact and rub against the tire or the upper suspension control arm. If this occurs, the rubbing may wear a hole in the brake hose resulting in loss of air pressure in the front brake chamber, which could result in a crash causing personal injury. Please see the enclosed MCI Service Bulletin 420 for additional information.

The vehicles that are subject to this notice are the following model year 2013-2015 MCI J model coaches (last five VIN digits):

66554	66748	66796 to 66798	66823 to 66824
66826	66841 to 66842	66844	66960
67000 to 67137

MCI is conducting a recall to repair the above vehicles at no cost to you. MCI estimates that it will take approximately 1 to 2.3 hours to do the necessary repairs, depending on the applicable coach. Please see the enclosed MCI Service Bulletin 420 for additional information.

MCI records indicate that you are the owner or operator of the following vehicle(s) included in this recall: «UNIT»

MCI strongly urges you to have the recall work performed on your vehicle(s) as quickly as possible.

You may contact the MCI Customer Service Line at 1-800-241-2947 if you have any questions about this recall campaign or wish to make arrangements to have your vehicle(s) repaired at an authorized MCI service center. Submission of MCI Warranty Claim Forms may be completed on MCI’s website at https://fleetsupportiw.mcicoach.com/iwarranty/signon (click on Customer Care System), or a photocopy of the Warranty Claim Form found in the Warranty Manual can be mailed / faxed to the MCI Warranty Department.

After contacting MCI Customer Service, if you are still unable to have the safety defect remedied without charge and within a reasonable time, you may submit a complaint:

For US customers:

You may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call 888 327-4236 (TTY: 800-424-9153), or go to https://www.safercar.gov if remedy difficulties exist.

For Canadian customers:

Please contact our customer service at 1-800-241-2947, or for additional information about the recall, you can contact Transport Canada at 1-800-333-0510.

If you are the lessor of the vehicle(s) identified above, Federal law requires that you forward this notice by first class mail to the most recent lessee(s) known to you, within ten days of your receipt of this notice.

If you have sold or otherwise transferred the vehicle(s) identified above, please contact the MCI Customer Service Line at 1-800-241-2947 with all of the information you have regarding the current owner/operator of the vehicle(s).

If you had your vehicle repaired for this condition prior to receipt of this notice and incurred any costs, you may be eligible for reimbursement. Please contact the MCI Customer Service Line at 1-800-241-2947 for further information in that regard.

We regret the inconvenience this may cause you, but urge you to implement the recall procedures with respect to your vehicle(s) as soon as possible for your added safety and satisfaction.

Sincerely,

Motor Coach Industries

Warranty Department
Enclosure: MCI SB 420

Service Bulletin No. 420

Ref. MCI NHTSA Recall No.:15V-001
Ref. MCI Transport Canada Recall No.:2015-009

Customer Complaint:

Motor Coach Industries (“MCI”) has become aware that the J4500 series coaches listed in the table below may have the potential for the front ( steering ) axle brake hose to contact and rub against the tire or the upper suspension control arm.

If this occurs, the rubbing may wear a hole in the brake hose resulting in loss of air pressure in the front brake chamber. Loss of air pressure in the front brake chamber may result in reduced performance and increases the risk of a crash or personal injury.

Cause:

The cause of the defect is the orientation and clamping of the front axle brake hose.

Corrective Action:

MCI strongly urges owners of the coaches listed below to have the front axle brake hose routing work performed as soon as possible.

66554	66748	66796 to 66798	66823 to 66824	66826
66841 to 66842	66844	66960	67000 to 67137

Parts for Coaches Prior to Unit Number 67000

Qty.	New P/N	Description
1	26-04-0044	Kit, Front Brake Hose Routing Kit Contents are:
2	03-53-1618	Bracket, Clamp Mount
2	04-20-1726	Hose Assy, Brakes, Front
2	19-10-1956	Fitting, 45 degree
16	19-11-258	Tyrap
a/r	21-7203-2	Sealant, Pipe Fitting
1	20-04-0028	Gauge, Front Brake Line

Parts for Coaches Effective with Unit Number 67000

Qty.	New P/N	Description
1	26-04-0045	Kit, Front Brake Hose Routing Kit Contents are:
2	04-20-1726	Hose Assy, Brakes, Front
16	9-11-258	Tyraps
a/r	21-7203-2	Sealant, Pipe Fitting
1	20-04-0028	Gauge, Front Brake Line