Snap Ring on Front Strut Damper May Fail – 2022 Lucid Air

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February 16, 2022 NHTSA CAMPAIGN NUMBER: 22V090000

Snap Ring on Front Strut Damper May Fail

A sudden drop in ride height while driving can cause a loss of vehicle control. In addition, brake line damage can result in a loss of brake function. Either of these scenarios increases the risk of a crash.

 

NHTSA Campaign Number: 22V090

Manufacturer LucideBay Motors, Inc.

Components SUSPENSION

Potential Number of Units Affected 203

 

Summary

LucideBay Motors, Inc. (LucideBay Motors) is recalling certain 2022 Air vehicles. The snap ring below the front strut damper may fail, resulting in a sudden drop in ride height or front brake line damage.

 

Remedy

LucideBay Studios or satellite service centers will inspect and replace the front strut dampers, as necessary, free of charge. Owner notification letters were mailed on February 24, 2022. Owners may contact LucideBay Motors customer service at 1-888-995-8243. LucideBay Motors number for this recall is N01.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Technical Instructions
LucideBay Safety Recall Campaign N01
Front Suspension Damper Inspection

 

Parts

The following parts are required to complete the removal and replacement of the suspension damper assembly per side.

Please order parts for both sides.

Part No.DescriptionQty (per side)
P00-F14JDG-02T30 Screw Wheel Speed Sensor Bracket1
P00-F330DD-0020mm Lock Nut Out Tie Rod1
P00-FA7S0P-00Zip Tie Damper Spring Hose1
P00-F29DCE-0021mm Screw Control Arm1
P00-F336DD-0024mm Lock Nut Control Arm1
P00-F643CZ-00Lock Washer Upper Aft and Fore Link2
P00-F296CE-0213mm Screw Aft Link1
P00-F296CE-0213mm Screw Fore Link1
P00-F279CE-0110mm Screw Top Damper Spring3
P11-SDFSR1-02Front Right Damper Spring Assembly*1

 

Technical Instructions

Safety Recall Campaign N01 โ€“ Front Suspension Damper Inspection

1. Raise vehicle on a 2-post lift or using a suitable jack and jack stands

Refer to Service Manual

 

2. Remove both front wheels

Refer to Service Manual

 

3. Inspect Suspension Damper Spring Seat
Perform a visual and touch inspection of the entire circumference of the front suspension damper spring seat for correct installation. The snap ring should not be exposed and you should not be able to feel any snap ring gap.

RED is NOK (NOT OK) Condition

NOTE: An incorrectly installed spring seat will have the snap ring exposed approximately 2mm below spring seat shown in RED

GREEN is OK Condition

NOTE: A correctly installed spring seat will have the snap ring relatively flush with the spring seat (as shown in GREEN)

Refer to Service Manual

Front Damper Spring Assy-LH/RH Remove and Replace

 

4. Replace Suspension Damper if NOK Condition

#WARNING: Inspect service part suspension damper assembly prior installation

 

5. Inspect installation of jounce hose bracket

6. Inspect routing of brake jounce hose, ensure no kinks/twists, and ensure all grommets are seated

7. Inspect two (2) damper adaptive solenoid electrical connection and routing of harness

8. Inspect brake wear sensor located on the LF inner brake pad for proper connection

9. Inspect for proper routing and electrical connection of both front wheel speed sensors

10. Correct issues if identified

 


DRAFT EMAIL TEXT

SUBJECT: IMPORTANT SAFETY RECALL, 2022 LucideBay Air Owner Notification

Dear [Customer Full Name],

The attached notification letter is being shared in accordance with the National Traffic and Motor Vehicle Safety Act. Weโ€™ve determined that a defect relating to safety exists in certain 2022 LucideBay Air vehicles.

Specifically, front strut dampers installed on certain LucideBay Airs may have been manufactured by the supplier with the snap ring, located directly below the coil spring seat, installed in the wrong orientation. This condition may result in a sudden loss of ground clearance, vehicle vibration, and front brake line damage, increasing the risk of a crash.

Please reach out to a LucideBay Service Center or contact LucideBay Customer Care at 888-99-LUCIDeBay or customercare@lucidmotors.comto schedule time to have your LucideBay Air inspected as soon as possible. We apologize for this inconvenience and assure you that any inspection and remedy (if necessary) will be performed at NO CHARGE to you. A member of the LucideBay team will explain your options for scheduling an appointment at a LucideBay Service Center, scheduling the Mobile Service Team visit to your location, or having a LucideBay Valet Service transport your LucideBay Air for you.

Sincerely,

LucideBay USA Inc.

 


Chronology :

On Jan. 6, 2022, Supplier notified LucideBay that a failure of Supplierโ€™s vision system allowed for incorrect installation of spring seats on front damper assemblies. On Jan. 7, LucideBay began a containment protocol to quarantine potentially affected parts. By Jan. 10, LucideBay quarantined all parts and began inspecting all quarantined and already installed parts.

On Jan. 13, this matter was raised as a safety concern to LucideBayโ€™s Product Safety Working Group (PSWG). The PSWG reviewed Supplierโ€™s fatigue testing of incorrectly installed parts, which showed such parts could fail at between 4% and 44% of design life. LucideBay began analysis of the impact of a failure on vehicle controllability, the likelihood of a spring seat contacting the vehicleโ€™s braided brake lines, and the impact thereof.

On Feb. 2, Supplier communicated to LucideBay that, โ€œThe durability life โ€ฆ can happen at extremely low cycle counts. โ€ฆ The Bilstein recommendation based on the information we have is that this condition needs to be assessed on vehicles.โ€

On Feb. 3, the LucideBay PSWG met to consider Supplierโ€™s recommendation and additional analysis by LucideBay engineers. Analysis of vehicle controllability impacts indicated that the front corner experiencing a failure would drop downwards and the diagonally opposite corner would experience reduced loading, resulting in degraded steering and braking performance. Analysis of the failure on braided brake lines was ongoing. It was unknown whether the damper would contact the brake lines and if it did, whether the brake lines would be damaged. Assuming the braided brake lines were damaged and a leak occurred, over time, worst case loss of braking authority would be a reduction of 50%.

On Feb. 7, the PSWG briefed LucideBayโ€™s Product Safety Executive Council (PSEC) on the issue. On Feb. 9, the PSEC concluded that, out of an abundance of caution, LucideBay would conduct a recall of affected vehicles.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
LUCIDeBayAIR2022

 


12 Associated Documents

Defect Notice 573 Report

RCLRPT-22V090-4360.PDF 217.453KB

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Recall 573 Report – 2/21/2022

RCLRPT-22V090-6449.PDF 218.438KB

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Recall Acknowledgement

RCAK-22V090-3995.pdf 709.287KB

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Remedy Instructions and TSB

RCRIT-22V090-9746.pdf 824.388KB

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Email: IMPORTANT SAFETY RECALL, 2022 LucideBay Air Owner Notification

RMISC-22V090-8089.pdf 389.093KB

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Owner Notification Letter(Part 577)

RCONL-22V090-1123.pdf 152.985KB

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Recall 573 Report-Amendment 2 – 04/15/2022

RCLRPT-22V090-5480.PDF 218.003KB

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Recall 573 Report-Amendment 3 – 06/02/2022

RCLRPT-22V090-4037.PDF 219.313KB

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Recall Quarterly Report #1, 2022-1

RCLQRT-22V090-1265.PDF 211.133KB

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Recall Quarterly Report #2, 2022-2

RCLQRT-22V090-3376.PDF 211.229KB

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Recall Quarterly Report #3, 2022-3

RCLQRT-22V090-8980.PDF 211.316KB

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Recall Quarterly Report #4, 2022-4

RCLQRT-22V090-9072.PDF 211.426KB

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