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March 4, 2022 NHTSA CAMPAIGN NUMBER: 22V128000
Low Air Pressure May Apply Parking Brake
Low air pressure may cause the parking brake to apply automatically, increasing the risk of a crash.
NHTSA Campaign Number: 22V128
Manufacturer Hino Motors Sales U.S.A., Inc.
Components SERVICE BRAKES, AIR
Potential Number of Units Affected 141
Summary
Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2022 NJ7A vehicles. The charge pipe flare nut attached to the air compressor may not have been tightened properly, resulting in low air pressure in the system.
Remedy
Dealers will tighten the charge pipe flare nut, free of charge. Owner notification letters were mailed on March 28, 2022. Owners may contact Hino’s customer service at 1-248-699-9390. Hino’s number for this recall is M0360.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SAFETY RECALL
CONVENTIONAL AIR COMPRESSOR CHARGE PIPE TORQUE
RECALL NO: M0360
DATE: 3-4-2022
REFERENCE NO: QA-220304-N1
SUBJECT VEHICLES: Certain 22MY Conventional L-Series trucks equipped with a Cummins B6.7 engine.
Note: Refer to the appropriate Vehicle Identification Number in the warranty system to determine vehicle eligibility.
OVERVIEW:
The charge pipe flare nut at the air compressor may not have been torqued to manufacturer specification. This procedure will document proper torque value application to the air compressor charge pipe flare nut, and leak check confirmation.
NEW VEHICLES IN DEALERSHIP INVENTORY As required by Federal law (49 Code of Federal Regulations ยง577.13), dealerships are not to deliver any new vehicles in their inventory that are involved in a Safety Recall unless the vehicle has been remedied. Refer to the appropriate Vehicle Identification Number (VIN) list to determine vehicle eligibility.
BEFORE YOU BEGIN:
- Read and understand all instructions and procedures before you begin the work.
- Read and follow all NOTICES and WARNINGS set forth in this publication. These alerts help to avoid damage to components, serious personal injury, or both.
- Park the vehicle on a flat, level and solid surface.
- Apply the parking brake firmly and confirm parking brake activation.
- Turn off the engine and remove the key from the ignition switch.
- Always wear safety glasses or goggles to protect your eyes.
- Place wheel chocks in front of and behind all the wheels to prevent the vehicle from moving.
VEHICLE PREPARATION:
- Park the vehicle on a level and solid surface. Confirm the engine is stopped, the starter switch is in the off (LOCK) position, and the key is removed.
- Apply the parking brake. Chock all of the wheels.
Repair Procedure:
- Release the hood latches on the left and right side of the vehicle.
- Fully raise the hood.
- Locate the flare nut fitting on the left side of the engine that attaches the air compressor charge pipe to the air compressor.
- Using a 30mm crows foot wrench, tighten the flare nut to the specified torque.
Specified Torque: 65 lb-ft (88Nm)
- Start the vehicle and allow the engine to run until both air tanks reach greater than 120psi and air compressor governor cut-off is achieved. Turn the ignition switch to the off (LOCK) position and remove the key.
WARNING: Failure to turn the engine off could result in serious personal injury.
- Spray a soapy water mixture on the air compressor charge pipe flare nut to confirm no leakage is present.
WARNING: If leakage is detected, reconfirm proper fitting torque was applied in step 4. Do not release the vehicle to the customer if leakage is present.
- Lower the hood fully.
- Close the left and right hood latches.
Proceed to โFinal Inspectionโ.
FINAL INSPECTION:
- To complete this procedure review and confirm the following:
- The air compressor charge pipe has been tightened to the specified torque
- The air compressor charge pipe has been checked for leakage
- The hood has been lowered and both left and right hood latches are closed
Chronology :
November, 2021
During a shipping quality audit a loose charge pipe flare nut was discovered on a truck that had been produced on October 14, 2021. This finding initiated an investigation of the assembly process and inspection method.
During the investigation by a cross-functional team, it was discovered that this issue had been previously identified during the normal QC inspection process on one truck. Accordingly, a countermeasure was implemented on October 20, 2021 to prevent outflow. Based on these data, a shipping suspension was issued to contain trucks manufactured between September 3, 2021 and October 20, 2021 for audit. The audit of the suspect inventory revealed one additional occurrence. Three total occurrences were identified.
December, 2021~ February 2022
Field quality team identified 141 trucks that were built within the identified population range which were previously shipped to dealers and customers. Hino completed additional investigation thereafter and determined that if a low pressure condition results, the parking brake may automatically apply if the driver ignores the air indicator gauges, the illuminated warning light and audible alarm.
February 25 2022
Based on the investigation above, Hino determined to perform a safety recall to confirm that the proper torque was applied to the charge pipe flare nut of all subject vehicles.
As of February 24, 2022, Hino is not aware of any reports of accidents or similar cases relevant to this failure in warranty data or from the field.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
HINO | NJ7A | 2022 |
9 Associated Documents
Recall Acknowledgement
RCAK-22V128-2469.pdf 645.985KB
Defect Notice 573 Report
RCLRPT-22V128-2403.PDF 214.719KB
Recall 573 Report- 3/11/2022
RCLRPT-22V128-7477.PDF 214.767KB
Remedy Instructions and TSB
RCRIT-22V128-4515.pdf 770.534KB
Owner Notification Letter(Part 577)
RCONL-22V128-8026.pdf 162.819KB
Recall Quarterly Report #1, 2022-1
RCLQRT-22V128-9118.PDF 211.144KB
Recall Quarterly Report #2, 2022-2
RCLQRT-22V128-0292.PDF 211.237KB
Recall Quarterly Report #3, 2022-3
RCLQRT-22V128-1365.PDF 211.318KB
Recall Quarterly Report #4, 2022-4
RCLQRT-22V128-0877.PDF 211.432KB
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SAFETY RECALLCONVENTIONAL AIR COMPRESSOR CHARGE PIPE TORQUERECALL NO: M0360DATE: 3-4-2022REFERENCE NO: QA-220304-N1 SUBJECT VEHICLES: Certain 22MY Conventional L-Series trucks equipped with a Cummins B6.7 engine. Note: Refer to the appropriate Vehicle Identification Number in the warranty system to determine vehicle eligibility. OVERVIEW: The charge pipe flare nut at the air compressor may not have been torqued to manufacturer specification. This procedure will document proper torque value application to the air compressor charge pipe flare nut, and leak check confirmation. NEW VEHICLES IN DEALERSHIP INVENTORY As required by Federal law (49 Code of Federal Regulations ยง577.13), dealerships are not to deliver any new vehicles in their inventory that are involved in a Safety Recall unless the vehicle has been remedied. Refer to the appropriate Vehicle Identification Number (VIN) list to determine vehicle eligibility. BEFORE YOU BEGIN: โข Read and understand all instructions and procedures before you begin the work. โข Read and follow all NOTICES and WARNINGS set forth in this publication. These alerts help to avoid damage to components, serious personal injury, or both. โข Park the vehicle on a flat, level and solid surface. โข Apply the parking brake firmly and confirm parking brake activation. โข Turn off the engine and remove the key from the ignition switch. โข Always wear safety glasses or goggles to protect your eyes. โข Place wheel chocks in front of and behind all the wheels to prevent the vehicle from moving. VEHICLE PREPARATION: 1. Park the vehicle on a level and solid surface. Confirm the engine is stopped, the starter switch is in the off (LOCK) position, and the key is removed. 2. Apply the parking brake. Chock all of the wheels. Repair Procedure: 1.Release the hood latches on the left and right side of the vehicle. 2.Fully raise the hood. 3.Locate the flare nut fitting on the left side of the engine that attaches the air compressor charge pipe to the air compressor. 4.Using a 30mm crows foot wrench, tighten the flare nut to the specified torque. Specified Torque: 65 lb-ft(88Nm) 5.Start the vehicle and allow the engine to run until both air tanks reach greater than 120psi and air compressor governor cut-off is achieved. Turn the ignition switch to the off (LOCK) position and remove the key. WARNING: Failure to turn the engine off could result in serious personal injury. 6.Spray a soapy water mixture on the air compressor charge pipe flare nut to confirm no leakage is present. WARNING: If leakage is detected, reconfirm proper fitting torque was applied in step 4. Do not release the vehicle to the customer if leakage is present. 7.Lower the hood fully. 8.Close the left and right hood latches. Proceed to โFinal Inspectionโ. FINAL INSPECTION: 1. To complete this procedure review and confirm the following: โข The air compressor charge pipe has been tightened to the specified torque โข The air compressor charge pipe has been checked for leakage โข The hood has been lowered and both left and right hood latches are closed CLAIM APPLICATION Reimbursable in accordance within the terms and policies of the Hino limited warranties. Air Compressor Charge Pipe Tightening: a) Recall No: M0360 b) Labor charge: 0.4 Hours c) Warranty code: 08232 d) Trouble code: 40 e) Operation code: 08250AOT f) Original failed part: 9999999999
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Hino Motors Sales, U.S.A., Inc. 45501 W 12 Mile Road Novi, MI 48377 SAFETY RECALL MY2022 NJ7A (L6) Conventional on-road Medium Duty Truck Charge Pipe Flare Nut torque NHTSA 22V128 Hino M0360 This notice applies to your vehicle: VIN: Dear Hino Truck Owner: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Hino has determined that a defect, which relates to motor vehicle safety, exists in certain 2022 conventional trucks. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the Condition? The charge pipe flare nut attached to the air compressor may not have been tightened properly, resulting in low air pressure in the system. Low air pressure may cause the parking brake to apply automatically, increasing the risk of a crash. What will Hino do? For the subject vehicles, the dealer will confirm and apply the proper torque value to the charge pipe flare nut. Please make an appointment with your authorized Hino Dealer to have the remedial work performed. This repair will be performed at NO COST to you. What should you do? You do not need an owner letter to have this recall completed; however, to assist the dealer in confirming vehicle eligibility, we request that you present this notice at the time of your service appointment. If you would like to update your vehicle ownership or contact information, you may do so by contacting Hino Warranty at warranty@hino.com or by telephone 1-248-699-9390. You will need your full 17-digit Vehicle Identification Number (VIN) to update the new ownership or contact information. URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed at NO CHARGE to you This is an Important Safety Recall Please contact any authorized Hino dealer to schedule an appointment to have the remedial work performed as soon as possible. This repair will take a p p r o xima t e l y 1 hour to complete. 2 What if you have other questions? โข Your local Hino dealer will be more than happy to answer any of your questions and set up an appointment to perform the repair. โข You can locate a Hino dealer in your area by going online and visiting www.hino.com โข If you require further assistance, you may contact Hino Warranty at 1-248-699-9390, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. If you believe that the dealer or Hino has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov. If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We have sent this notice in the interest of your continued satisfaction with our products, and we sincerely regret any inconvenience this issue may have caused you. Thank you for being a valued Hino customer. Sincerely, HINO MOTORS SALES, U.S.A., INC.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-128 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Hino Motors Sales U.S.A., Inc. Submission Date : MAR 11, 2022 NHTSA Recall No. : 22V-128 Manufacturer Recall No. : M0360 Manufacturer Information : Manufacturer Name : Hino Motors Sales U.S.A., Inc. Address : 45501 Twelve Mile Road Novi MI 48377 Company phone : 248-699-9300 Population : Number of potentially involved : 141 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2022-2022 HINO NJ7A Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : The recall population was determined by reviewing Hino production records for NJ7A vehicles which utilized the identified pipe flare nut assembly process. The recall population consists of the identified NJ7A models produced between September 3, 2021 and October 20, 2021. Trucks not included in this recall were either inspected and repaired prior to shipment, or were manufactured after the countermeasure was implemented on October 20, 2021. Production Dates : SEP 03, 2021 – OCT 20, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The charge pipe flare nut at the air compressor may not have been torqued to manufacturer specification. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The air system may result in a low pressure condition if the charge pipe flare nut significantly loosens. The low pressure condition will be reflected in the air indicator gauges, an illuminated warning light and audible alarm, and may lead to the eventual automatic application of the parking brake if these conditions and warnings are ignored, resulting in an increased risk of crash, injury or fire. Part 573 Safety Recall Report 22V-128 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of the Cause : The standard work process of the charge pipe flare nut at the air compressor which confirms application of torque was not present. Identification of Any Warning that can Occur : Air indicator gauges reflect/alert low pressure condition. Warning light and audible alarm illuminate/sound when pressure drops. Involved Components : Component Name 1 : Pipe, Air Compressor Delivery Component Description : Air Charge pipe Component Part Number : S2935E0F50 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : November, 2021 During a shipping quality audit a loose charge pipe flare nut was discovered on a truck that had been produced on October 14, 2021. This finding initiated an investigation of the assembly process and inspection method. During the investigation by a cross-functional team, it was discovered that this issue had been previously identified during the normal QC inspection process on one truck. Accordingly, a countermeasure was implemented on October 20, 2021 to prevent outflow. Based on these data, a shipping suspension was issued to contain trucks manufactured between September 3, 2021 and October 20, 2021 for audit. The audit of the suspect inventory revealed one additional occurrence. Three total occurrences were identified. December, 2021~ February 2022 Field quality team identified 141 trucks that were built within the identified population range which were previously shipped to dealers and customers. Hino completed additional investigation thereafter and determined that if a low pressure condition results, the parking brake may automatically apply if the driver ignores the air indicator gauges, the illuminated warning light and audible alarm. February 25 2022 Based on the investigation above, Hino determined to perform a safety recall to confirm that the proper torque was applied to the charge pipe flare nut of all subject vehicles. Part 573 Safety Recall Report 22V-128 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 As of February 24, 2022, Hino is not aware of any reports of accidents or similar cases relevant to this failure in warranty data or from the field. Description of Remedy : Description of Remedy Program : For the subject vehicles, the dealer will confirm and apply the proper torque value to the charge pipe flare nut. Vehicle service will be conducted free of charge. Customers who have received the โCustomer Notification Letter for Recall (M0360)โ, who may have paid for repairs due to this defect may apply for reimbursement for those repair costs. All pre-notification reimbursement requests for repairs which were performed until a date 10 days after the final customer notification was made will be considered by Hino for reimbursement. Hino will also reimburse all Parts, Labor, and miscellaneous costs directly related to the remedy of this defect. Requests for reimbursement, including paid receipts, should be directed to warranty@hino.com How Remedy Component Differs from Recalled Component : N/A Identify How/When Recall Condition was Corrected in Production : Beginning October 20, 2021 a PLC (Programmable Logic Controller) was installed on the engine assembly station to confirm torque has been applied to the charge pipe flare nut. If the engine is moved from station without torque, an audible alarm will sound. In QC (Quality Control) the inspection method was changed from hands on to tap test. Recall Schedule : Description of Recall Schedule : Notification letter will be sent as scheduled Planned Dealer Notification Date : MAR 07, 2022 – MAR 07, 2022 Planned Owner Notification Date : MAY 03, 2022 – MAY 03, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-128 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Hino Motors Sales U.S.A., Inc. Submission Date : MAR 04, 2022 NHTSA Recall No. : 22V-128 Manufacturer Recall No. : M0360 Manufacturer Information : Manufacturer Name : Hino Motors Sales U.S.A., Inc. Address : 45501 Twelve Mile Road Novi MI 48377 Company phone : 248-699-9300 Population : Number of potentially involved : 141 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2022-2022 HINO NJ7A Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : The recall population was determined by reviewing Hino production records for NJ7A vehicles which utilized the identified pipe flare nut assembly process. The recall population consists of the identified NJ7A models produced between September 3, 2021 and October 20, 2021. Trucks not included in this recall were either inspected and repaired prior to shipment, or were manufactured after the countermeasure was implemented on October 20, 2021. Production Dates : SEP 03, 2021 – OCT 20, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The charge pipe flare nut at the air compressor may not have been torqued to manufacturer specification. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The air system may result in a low pressure condition if the charge pipe flare nut significantly loosens. The low pressure condition will be reflected in the air indicator gauges, an illuminated warning light and audible alarm, and may lead to the eventual automatic application of the parking brake if these conditions and warnings are ignored, resulting in an increased risk of crash, injury or fire. Part 573 Safety Recall Report 22V-128 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of the Cause : The standard work process of the charge pipe flare nut at the air compressor which confirms application of torque was not present. Identification of Any Warning that can Occur : Air indicator gauges reflect/alert low pressure condition. Warning light and audible alarm illuminate/sound when pressure drops. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : November, 2021 During a shipping quality audit a loose charge pipe flare nut was discovered on a truck that had been produced on October 14, 2021. This finding initiated an investigation of the assembly process and inspection method. During the investigation by a cross-functional team, it was discovered that this issue had been previously identified during the normal QC inspection process on one truck. Accordingly, a countermeasure was implemented on October 20, 2021 to prevent outflow. Based on these data, a shipping suspension was issued to contain trucks manufactured between September 3, 2021 and October 20, 2021 for audit. The audit of the suspect inventory revealed one additional occurrence. Three total occurrences were identified. December, 2021~ February 2022 Field quality team identified 141 trucks that were built within the identified population range which were previously shipped to dealers and customers. Hino completed additional investigation thereafter and determined that if a low pressure condition results, the parking brake may automatically apply if the driver ignores the air indicator gauges, the illuminated warning light and audible alarm. February 25 2022 Based on the investigation above, Hino determined to perform a safety recall to confirm that the proper torque was applied to the charge pipe flare nut of all subject vehicles. Part 573 Safety Recall Report 22V-128 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 As of February 24, 2022, Hino is not aware of any reports of accidents or similar cases relevant to this failure in warranty data or from the field. Description of Remedy : Description of Remedy Program : For the subject vehicles, the dealer will confirm and apply the proper torque value to the charge pipe flare nut. Vehicle service will be conducted free of charge. Customers who have received the โCustomer Notification Letter for Recall (M0360)โ, who may have paid for repairs due to this defect may apply for reimbursement for those repair costs. All pre-notification reimbursement requests for repairs which were performed until a date 10 days after the final customer notification was made will be considered by Hino for reimbursement. Hino will also reimburse all Parts, Labor, and miscellaneous costs directly related to the remedy of this defect. Requests for reimbursement, including paid receipts, should be directed to warranty@hino.com How Remedy Component Differs from Recalled Component : N/A Identify How/When Recall Condition was Corrected in Production : Beginning October 20, 2021 a PLC (Programmable Logic Controller) was installed on the engine assembly station to confirm torque has been applied to the charge pipe flare nut. If the engine is moved from station without torque, an audible alarm will sound. In QC (Quality Control) the inspection method was changed from hands on to tap test. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : MAR 07, 2022 – MAR 07, 2022 Planned Owner Notification Date : MAY 03, 2022 – MAY 03, 2022 * NR – Not Reported
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