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March 15, 2022 NHTSA CAMPAIGN NUMBER: 22V159000
Radius Rod Mounting Bolts Not Properly Tightened
Loose or missing bolts can cause the suspension to shift rearward, resulting in a loss of vehicle control. In addition, bolts that fall off can become a road hazard. Both of these scenarios can increase the risk of a crash.
NHTSA Campaign Number: 22V159
Manufacturer Great Dane
Trailers
Components SUSPENSION
Potential Number of Units Affected 1,261
Summary
Great Dane Trailers (Great Dane) is recalling certain 2022 Champion Dry Van and Everest Refrigerated trailers. The suspension radius rod mounting bolts were not properly tightened, which could allow the bolts to come loose and fall out.
Remedy
Dealers will inspect and tighten the radius rod fasteners, free of charge. Owner notification letters were mailed on April 20, 2022. Owners may contact Great Dane’s customer service at 1-877-369-3493.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
08/01/2021 Great Dane Warranty received an email from a customer about mounting bolts below torque specification on a torque arm
08/05/2021 Customer reports an additional below torque specification mounting bolt, and requested a list of trailers which may be suspect
08/11/2021 Great Dane Warranty provided a list of suspect trailers that was created by Great Dane Manufacturing
08/16/2021 Customer sends email reporting 9 additional trailers found with below torque specification bolts
10/18/2021 Great Dane Warranty notified manufacturing and quality that a trailer manufactured at a different facility was found with below torque specification bolts
10/26/2021 Great Dane Kewanee reported that the remaining trailers at the facility were double checked and were found to be good.
11/01/2021 Great Dane Warranty discussed with Great Dane Quality having the customer perform a field inspection of a limited population of trailers manufactured immediately before and after the Kewanee trailer found with below torque specification bolts.
11/092021 – 11/10/2021 The customer performed the limited population inspection and found 2 of the 4 trailers inspected had below torque specification bolts
11/11/2021 Customer submitted invoices for re-torqueing below specification bolts, and reported that 10 trailers were identified as below torque specifications
12/06/2021 Great Dane Warranty notified Great Dane Quality and Manufacturing that another Kewanee trailer had been identified with a below torque specification bolt
12/09/2021 Great Dane Warranty reviewed the issue with Great Dane Engineering and Great Dane Quality and asked for a ruling as to whether this issue rose to the level of a safety issue.
12/10/2021 It was determined to continue to campaign trailers in the field at this time
3/10/2022 Great Dane Warranty reviewed a field claim for an axle shifting rearward due to a radius rod bolt coming loose
3/15/2022 Great Dane filed initial notice of defect with the NHTSA
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| GREAT DANE | CHAMPION | 2022 |
| GREAT DANE | EVEREST | 2022 |
9 Associated Documents
Recall Acknowledgement
RCAK-22V159-4119.pdf 647.199KB
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Defect Notice 573 Report
RCLRPT-22V159-6018.PDF 213.228KB
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Recall 573 Report- 04/14/2022
RCLRPT-22V159-4428.PDF 214.357KB
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Recall Quarterly Report #1, 2022-2
RCLQRT-22V159-1467.PDF 211.131KB
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Recall Quarterly Report #2, 2022-3
RCLQRT-22V159-7967.PDF 211.23KB
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Recall Quarterly Report #2, 2022-3
RCLQRT-22V159-9482.PDF 211.304KB
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Recall Quarterly Report #3, 2022-4
RCLQRT-22V159-5982.PDF 211.304KB
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Recall Quarterly Report #4, 2023-1
RCLQRT-22V159-9367.PDF 211.412KB
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ISSUED Owner Notification Letter (Part 577)
RCONL-22V159-6022.pdf 335.497KB
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www.greatdanetrailers.com 602 E. Lathrop Avenue |Savannah, GA | 31415 | Office: 912.644.2100 | Fax: 912.644.2171 P.O. Box 67 | Savannah, GA | 31402 IMPORTANT SAFETY RECALL NOTICE NHTSA Recall 22V-159 Date: February 6, 2023 <Customer> <Address> <City State Zip> Attn: <Customer> Re: Radius Rod Mounting Bolts Improperly Torqued Dear <Customer>: This notice is being sent in accordance with the requirements of the National Traffic Motor Vehicle Safety Act. Great Dane LLC has determined that a defect may exist in certain model year 2022 Great Dane Champion Dry Van Trailers, and Great Dane Everest Refrigerated Trailers manufactured in our Statesboro, GA, and Kewanee IL, manufacturing facilities where radius rod mounting bolts were not properly torqued. Trailers within these groups were manufactured using suspensions where the radius rods had not been installed by the suspension supplier. Other trailers have the radius rods installed by the supplier prior to shipping to Great Dane. Improperly torqued radius rod mounting bolts may work loose over time leading to them falling out. This could allow the suspension to shift rearward causing the vehicle to lose control increasing the possibility of a crash. Additionally, loose components may impact other vehicles causing them to lose control increasing the possibility of a crash. It is important to note that no accidents or injuries have been reported so far from the field. Great Dane will continue working with the customer to inspect suspect population and retorque any radius rod mounting bolts that are found inadequately torqued. After inspection and correction, the component will have the proper level of torque. It is estimated that this inspection/repair will take approximately 1hour and will be performed free of charge. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information contact Great Dane Customer Service at (877) 369-3493. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. www.greatdanetrailers.com 602 E. Lathrop Avenue |Savannah, GA | 31415 | Office: 912.644.2100 | Fax: 912.644.2171 P.O. Box 67 | Savannah, GA | 31402 If you conclude that Great Dane LLC has not enabled you to remedy this condition without charge and/or in a reasonable time, a complaint may be submitted to the: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 -or- Call the toll-free Vehicle Safety Hotline: 1-888-327-4236; (TTY: 800-424-9153) or go to http://www.safercar.gov ) We regret any inconvenience that this situation may have caused. Great Dane LLC wants to assure you that we are concerned for customer safety and your continued satisfaction with our products. Sincerely, James M Brown Manager, Customer Service/Warranty
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-159 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Great Dane Trailers Submission Date : MAR 15, 2022 NHTSA Recall No. : 22V-159 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Great Dane Trailers Address : 602 E Lathrop Avenue Savannah GA 31415 Company phone : 912-232-4471 Population : Number of potentially involved : 1,261 Estimated percentage with defect : 8 % Vehicle Information : Vehicle 1 : 2022-2022 Great Dane Champion and Everest Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : It has been determined that certain model year 2022 Great Dane Champion Dry Van Trailers, and Great Dane Everest Refrigerated Trailers were produced with radius rod mounting bolts that were not properly torqued. Trailers within these groups were manufactured using suspensions where the radius rods had not been installed by the suspension supplier. Other trailers have the radius rods installed by the supplier prior to shipping to Great Dane. Production Dates : APR 06, 2021 – JAN 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : It has been determined that certain model year 2022 Great Dane Champion Dry Van Trailers, and Great Dane Everest Refrigerated Trailers were produced with radius rod mounting bolts that were not properly torqued. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly torqued radius rod mounting bolts may work loose over time leading to them falling out. This could allow the suspension to shift rearward causing the vehicle to loose control increasing the possibility of a crash. Additionally loose components may impact other vehicles causing them to loose control increasing the possibility of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : This could happen without warning. Part 573 Safety Recall Report 22V-159 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 3/10/2022 Great Dane Warranty reviewed a field claim for an axle shifting rearward due to a radius rod bolt coming loose 3/15/2022 Great Dane filed initial notice of defect with the NHTSA Description of Remedy : Description of Remedy Program : Great Dane is working with the customer to inspect and retorque all radius rod fasteners in the potential population How Remedy Component Differs from Recalled Component : Trailers within these groups were manufactured using suspensions where the radius rods had not been installed by the suspension supplier. Other trailers have the radius rods installed by the supplier prior to shipping to Great Dane. Identify How/When Recall Condition was Corrected in Production : Production is no longer using suspensions where the radius rods have not been installed by the suspension supplier. Recall Schedule : Description of Recall Schedule : We intend to have all notifications out by 05/13/2022 Planned Dealer Notification Date : MAY 13, 2022 – MAY 13, 2022 Planned Owner Notification Date : MAY 13, 2022 – MAY 13, 2022 Part 573 Safety Recall Report 22V-159 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-159 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Great Dane Trailers Submission Date : APR 14, 2022 NHTSA Recall No. : 22V-159 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Great Dane Trailers Address : 602 E Lathrop Avenue Savannah GA 31415 Company phone : 912-232-4471 Population : Number of potentially involved : 1,261 Estimated percentage with defect : 8 % Vehicle Information : Vehicle 1 : 2022-2022 Great Dane Champion and Everest Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : It has been determined that certain model year 2022 Great Dane Champion Dry Van Trailers, and Great Dane Everest Refrigerated Trailers were produced with radius rod mounting bolts that were not properly torqued. Trailers within these groups were manufactured using suspensions where the radius rods had not been installed by the suspension supplier. Other trailers have the radius rods installed by the supplier prior to shipping to Great Dane. Production Dates : APR 06, 2021 – JAN 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : It has been determined that certain model year 2022 Great Dane Champion Dry Van Trailers, and Great Dane Everest Refrigerated Trailers were produced with radius rod mounting bolts that were not properly torqued. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly torqued radius rod mounting bolts may work loose over time leading to them falling out. This could allow the suspension to shift rearward causing the vehicle to loose control increasing the possibility of a crash. Additionally loose components may impact other vehicles causing them to loose control increasing the possibility of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : This could happen without warning. Part 573 Safety Recall Report 22V-159 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Torque Rod Bolt Component Description : Bolt that secures that torque rod into position Component Part Number : NR Supplier Identification : Component Manufacturer Name : SAF Holland Address : 1950 Industrial BLVD Muskegon Michigan 49442 Country : United States Chronology : 08/01/2021 Great Dane Warranty received an email from a customer about mounting bolts below torque specification on a torque arm 08/05/2021 Customer reports an additional below torque specification mounting bolt, and requested a list of trailers which may be suspect 08/11/2021 Great Dane Warranty provided a list of suspect trailers that was created by Great Dane Manufacturing 08/16/2021 Customer sends email reporting 9 additional trailers found with below torque specification bolts 10/18/2021 Great Dane Warranty notified manufacturing and quality that a trailer manufactured at a different facility was found with below torque specification bolts 10/26/2021 Great Dane Kewanee reported that the remaining trailers at the facility were double checked and were found to be good. 11/01/2021 Great Dane Warranty discussed with Great Dane Quality having the customer perform a field inspection of a limited population of trailers manufactured immediately before and after the Kewanee trailer found with below torque specification bolts. 11/092021 – 11/10/2021 The customer performed the limited population inspection and found 2 of the 4 trailers inspected had below torque specification bolts 11/11/2021 Customer submitted invoices for re-torqueing below specification bolts, and reported that 10 trailers were identified as below torque specifications 12/06/2021 Great Dane Warranty notified Great Dane Quality and Manufacturing that another Kewanee trailer had been identified with a below torque specification bolt 12/09/2021 Great Dane Warranty reviewed the issue with Great Dane Engineering and Great Dane Quality and asked for a ruling as to whether this issue rose to the level of a safety issue. 12/10/2021 It was determined to continue to campaign trailers in the field at this time 3/10/2022 Great Dane Warranty reviewed a field claim for an axle shifting rearward due to a radius rod bolt Part 573 Safety Recall Report 22V-159 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 coming loose 3/15/2022 Great Dane filed initial notice of defect with the NHTSA Description of Remedy : Description of Remedy Program : Great Dane is working with the customer to inspect and retorque all radius rod fasteners in the potential population, after inspection and correction, the component will have the proper level of torque. It is estimated that this inspection/repair will take approximately 1hour and will be performed free of charge. If a customer had this repair performed before they received this letter, they may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. How Remedy Component Differs from Recalled Component : Trailers within these groups were manufactured using suspensions where the radius rods had not been installed by the suspension supplier. Other trailers have the radius rods installed by the supplier prior to shipping to Great Dane. Identify How/When Recall Condition was Corrected in Production : Production is no longer using suspensions where the radius rods have not been installed by the suspension supplier. Recall Schedule : Description of Recall Schedule : We intend to have all notifications out by 05/13/2022 Planned Dealer Notification Date : MAY 13, 2022 – MAY 13, 2022 Planned Owner Notification Date : MAY 13, 2022 – MAY 13, 2022 * NR – Not Reported
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