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April 6, 2022 NHTSA CAMPAIGN NUMBER: 22E030000
Alternator Belt May Overheat Seized Bearing
An overheated alternator bearing can increase the risk of a fire.
NHTSA Campaign Number: 22E030
Manufacturer Prevost Car (US) Inc.
Components ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, EQUIPMENT
Potential Number of Units Affected 16,974
Summary
Prevost Car (US) Inc. (Prevost
) is recalling certain alternator belts. Please see the safety recall report for a complete list of affected part numbers. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Remedy
Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Prevost
customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Prevost Technical Publications
NHTSA SAFETY RECALL #22E-030
May 2022
INTERIM NOTICE We are currently preparing the remedy. We will notify you again when the parts become available.
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IMPORTANT SAFETY RECALL
Dear Customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Prevost Car (US) Inc. has decided that a defect which relates to motor vehicle safety exists in certain alternator belts sold through its parts network from 2015 to 2022.
These alternator belts where sold to customers as replacement for 2010 to 2023 Prevost vehicles and 2020 to 2022 Volvo
9700 coaches.
You are receiving this notice because our records indicate that you may have purchased at least one of the belts in the table below from a Prevost Parts Center.
Prevost![]() | Belt Type |
506015 | Belt, Poly V 10PK1892 |
506020 | Belt, Poly V 8PK1575 |
506026 | Belt, Poly V 10PK1695 |
506034 | Belt, Poly V 10PK1695 |
506067 | Belt Poly V 10PK1705 |
506070 | Belt, Poly V 8PK1587 |
506077 | Belt, Poly V 10PK1705 |
506080 | Belt, Poly V 8PK1575 |
506083 | Belt, Poly V 8PK1435 |
506114 | Belt, Poly V 8PK1524 |
506134 | Belt, Poly V 8PK1587 |
506167 | Belt, Poly V 8PK1512 |
506188 | Belt, Poly V 8PK1600 |
5060140 | Belt, Poly V 8PK1840 |
23577315 | Belt, Poly V 8PK1410 (Volvo![]() |
506084 | Belt, Poly V 10PK1708 |
ISSUE DESCRIPTION
Upon the failure of an alternator front bearing, these robust alternator belts may continue to turn the alternator bearing even after the failure.
SAFETY RISK
If an alternator belt continues to turn a front damaged bearing, it could overheat causing a local fire.
REMEDY PROGRAM
Prevost will take back and reimburse you for non-installed belts listed in the table above.
If the belt has been installed, Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers.
Prevost will shortly issue safety recall SR22-04 and safety recall SR22-83 and send a distinct notification letter to the owners of the affected vehicles. If one of your current vehicle is equipped with a belt listed above, these recall will instruct you how to proceed to get the proper remedy program.
New replacement belts are expected to be available on August 2022. A second notice informing customers when and how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges.
WHAT YOU NEED TO DO
We appreciate your patience while we are waiting for the parts. You will receive a second notification when the parts become available.
In the meantime, the belts listed above have to be removed from your inventory and must not be installed in a vehicle to drive an alternator.
ASSISTANCE
If you need assistance, please contact your nearest Prevost Part Center. You will find the Prevost
Parts & Service Centers location at this web address: https://prevostcar.com/contact/parts-service-center
COMPLAINTS
You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above.
You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to https://www.safercar.gov
We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product.
Truly yours,
Prevost Part & Service Team
ER22-15A
ALTERNATOR BELTS REPLACEMENT
DESCRIPTION
Prevost has decided that a defect which relates to motor vehicle safety exists in certain alternator belts sold through its parts network from 2015 to 2022.
These alternator belts were sold to customers as replacement for 2010 to 2023 Prevost vehicles and 2020 to 2022 Volvo
9700 coaches
Chronology :
-From 2016 to 2019 ten cases were reported through field reports for thermal events related to failure on alternator front bearings .
-2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as a safety related issue.
-2022-03-15 Internal inquiry was started to analyse root cause for thermal events on alternator front bearing.
A link between the introduction of new belts and an increase of thermal events related to alternator’ front bearing failure was identified. The case will be presented to Volvo Product Safety Committee (PSC)
-2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required
-2022-03-31 Preliminary discussion with NHTSA to expose the findings
-2022-04-06 Prevost submitted the vehicle defect report to NHTSA
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
PREVOST![]() | ALTERNATOR BELT |
17 Associated Documents
Recall Acknowledgement
RCAK-22E030-2940.pdf 645.868KB
Defect Notice 573 Report
RCLRPT-22E030-6555.PDF 215.885KB
Recall 573 Report-Amendment 1-04/12/2022
RCLRPT-22E030-6368.PDF 216.135KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22E030-3933.pdf 172.26KB
Recall 573 Report-Amendment 2 – 09/26/2022
RCLRPT-22E030-2817.PDF 244.655KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22E030-2575.pdf 1077.012KB
Recall 573 Report – Amendment 3 – 10/03/2022
RCLRPT-22E030-6099.PDF 216.141KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22E030-8460.PDF 211.144KB
Safety Bulletin
RCSB-22E030-7650.pdf 845.963KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22E030-6713.PDF 211.247KB
Safety Bulletin
RCSB-22E030-6722.pdf 758.511KB
Recall 573 Report-Amendment 4 – 02/13/2023
RCLRPT-22E030-6691.PDF 216.311KB
ISSUED Owner Notification Letter(Part 577) – 2nd Letter
RCONL-22E030-7271.pdf 1077.012KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22E030-2006.PDF 211.339KB
Recall Quarterly Report #4, 2023-2
RCLQRT-22E030-2377.PDF 211.447KB
ISSUED Renotification Notice
RCRN-22E030-8295.pdf 1012.932KB
Recall Quarterly Report #5, 2023-3
RCLQRT-22E030-1191.PDF 211.693KB
Recalls Documents
1 Associated Investigation
Alternator Front Bearing Failure
NHTSA ID: PE21011
Dated opened: May 13, 2021
NHTSA’s Office of Defects Investigation (ODI) is opening a Preliminary Evaluation after receiving a tip from a fleet safety manager concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.
Review of Early Warning Reporting Data identified 9 field reports for Model Year (MY)2015 through MY2019 H3 and X3 Prevost buses, describing alternator failures in any of 3 alternators equipped on the bus. In some cases, a minor fire occurred damaging nearby electrical harnesses.
An immediate shut down of the bus can increase the risk of a crash or injury of passengers when transferring to another bus.
ODI is opening this investigation to evaluate the cause, consequence, scope and frequency of the alleged defect in the subject Prevost buses.
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- Proprietary โRun Quietโ technology for better grip, less slip resulting in a quieter operation
- Strong tensile cords carry high horsepower loads without stretching
- Ground rubber ribs are compounded from high strength synthetic rubber for wear resistance and long life
- Fit type: Vehicle Specific
- 4 Ribs x 875 mm or 4 Ribs x 34.5 Inch
- Strong tensile cords carry high horsepower loads without stretching
- Award winning OEM supplier with over 100 major quality awards from manufacturers such as GM, Toyota
, Honda
, VW, Nissan
and many others
- Ground rubber ribs are compounded from high strength synthetic rubber for wear resistance and long life
- Meets or Exceeds OEM Specifications; Long-life EPDM Rubber Compound
- Proprietary rubber formulation for quiet operation
- Synthetic tension members with balanced twist cord ensures neutral tracking when running
- AutoCare Association recommends inspecting belts at 60,000 miles and replacing at 90,000 miles
- Length: 38.8 inch or 986 mm; Alternate Part Number 6PK0986
- 6 Ribs x 2580 mm or 6 Ribs x 101.5 Inch
- Strong tensile cords carry high horsepower loads without stretching
- Award winning OEM supplier with over 100 major quality awards from manufacturers such as GM, Toyota
, Honda
, VW, Nissan
and many others
- Ground rubber ribs are compounded from high strength synthetic rubber for wear resistance and long life
- Bando has one line of belts for both OEM applications and the aftermarket. The same belt the manufacturer specifies and installs is the same belt sold in the aftermarket
- Drives multiple engine functions
- Some ACDelco Gold parts may have formerly appeared as ACDelco Professional
- Premium aftermarket replacement part
- Manufactured to meet specifications for fit, form, and function for General Motors
vehicles as well as most makes and models
- Meets or Exceeds OEM Specifications; Long-life EPDM Rubber Compound
- Proprietary rubber formulation for quiet operation
- Synthetic tension members with balanced twist cord ensures neutral tracking when running
- AutoCare Association recommends inspecting belts at 60,000 miles and replacing at 90,000 miles
- Length: 48.5 inch or 1232 mm; Alternate Part Number 6PK1232
- Replaces part numbers: 4PK0845, 4PK0895, 4PK0820
- Fit for Honda
CR-V 1997-2001
- Package includes: 1 x Alternator, 1 x Air Conditioning, 1 x Power Steering Belt
- Meets or Exceeds OEM Specifications; Long-life EPDM Rubber Compound
- Proprietary rubber formulation for quiet operation
- Synthetic tension members with balanced twist cord ensures neutral tracking when running
- AutoCare Association recommends inspecting belts at 60,000 miles and replacing at 90,000 miles
- Length: 34.5 inch or 876 mm; Alternate Part Number 4PK0876
- 5 Ribs x 1100 mm or 5 Ribs x 43.3 Inch
- Strong tensile cords carry high horsepower loads without stretching
- Award winning OEM supplier with over 100 major quality awards from manufacturers such as GM, Toyota
, Honda
, VW, Nissan
and many others
- Ground rubber ribs are compounded from high strength synthetic rubber for wear resistance and long life
- Bando has one line of belts for both OEM applications and the aftermarket. The same belt the manufacturer specifies and installs is the same belt sold in the aftermarket
- Fit type: Vehicle Specific
- Package Dimensions: 2.54 H x 36.322 L x 9.652 W (centimetres)
- Package Weight: 0.5 pounds
- Country of Origin : United States
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
NHTSA SAFETY RECALL #22E-030
May 2022
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IMPORTANT SAFETY RECALL
Dear Customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Prevost Car (US) Inc. has decided that a defect which relates to motor vehicle safety exists in certain alternator belts sold through its parts network from 2015 to 2022.
These alternator belts where sold to customers as replacement for 2010 to 2023 Prevost vehicles and 2020 to 2022 Volvo 9700 coaches.
You are receiving this notice because our records indicate that you may have purchased at least one of the belts in the table below from a Prevost Parts Center.
Prevost Part Number
Belt Type
506015
Belt, Poly V 10PK1892
506020
Belt, Poly V 8PK1575
506026
Belt, Poly V 10PK1695
506034
Belt, Poly V 10PK1695
506067
Belt Poly V 10PK1705
506070
Belt, Poly V 8PK1587
506077
Belt, Poly V 10PK1705
506080
Belt, Poly V 8PK1575
506083
Belt, Poly V 8PK1435
506114
Belt, Poly V 8PK1524
506134
Belt, Poly V 8PK1587
INTERIM NOTICE
We are currently preparing the remedy. We will notify you again when the parts become available.
506167
Belt, Poly V 8PK1512
506188
Belt, Poly V 8PK1600
5060140
Belt, Poly V 8PK1840
23577315
Belt, Poly V 8PK1410 (Volvo 9700 only)
506084
Belt, Poly V 10PK1708
ISSUE DESCRIPTION
Upon the failure of an alternator front bearing, these robust alternator belts may continue to turn the alternator bearing even after the failure.
SAFETY RISK
If an alternator belt continues to turn a front damaged bearing, it could overheat causing a local fire.
REMEDY PROGRAM
Prevost will take back and reimburse you for non-installed belts listed in the table above.
If the belt has been installed, Prevost will change the defective belts for polyester belts free of charge (parts and labor) for the affected customers.
Prevost will shortly issue safety recall SR22-04 and safety recall SR22-83 and send a distinct notification letter to the owners of the affected vehicles. If one of your current vehicle is equipped with a belt listed above, these recall will instruct you how to proceed to get the proper remedy program.
New replacement belts are expected to be available on August 2022. A second notice informing customers when and how to proceed to get the new parts will be sent once remedy parts are available. Timelines may change based on supply chain improvements or challenges.
WHAT YOU NEED TO DO
We appreciate your patience while we are waiting for the parts. You will receive a second notification when the parts become available.
In the meantime, the belts listed above have to be removed from your inventory and must not be installed in a vehicle to drive an alternator.
ASSISTANCE
If you need assistance, please contact your nearest Prevost Part Center. You will find the Prevost Parts & Service Centers location at this web address:
https://prevostcar.com/contact/parts-service-center
COMPLAINTS
You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within 60 days of the owners first tender to obtain repair following the earliest remedy program repair date mentioned above.
You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov
We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product.
Truly yours,
Prevost Part & Service Team
**************************************************************************************************************
Equipment Recall ER22-15A
Writer: MG
Date Expiration Page
09.2022 N/A 1(5)
Revision A Table update โ 4 last lines were missing 02-13-2023
ALTERNATOR BELTS REPLACEMENT
NHTSA Recall #22E-030
Transport Canada Recall #2022-191
Applicable vehicles: VIN ER22030UXXXXXXXXX
DESCRIPTION
Prevost has decided that a defect which relates to motor vehicle safety exists in certain alternator
belts sold through its parts network from 2015 to 2022.
These alternator belts were sold to customers as replacement for 2010 to 2023 Prevost vehicles
and 2020 to 2022 Volvo 9700 coaches
MATERIAL
Prevost Part Number Belt Type
506015 Belt, Poly V 10PK1892
506020 Belt, Poly V 8PK1575
506026 Belt, Poly V 10PK1695
506034 Belt, Poly V 10PK1695
506067 Belt, Poly V 10PK1705
506070 Belt, Poly V 8PK1587
506077 Belt, Poly V 10PK1705
506080 Belt, Poly V 8PK1575
506083 Belt, Poly V 8PK1435
506114 Belt, Poly V 8PK1524
506134 Belt, Poly V 8PK1587
506167 Belt, Poly V 8PK1512
506188 Belt, Poly V 8PK1600
5060140 Belt, Poly V 8PK1840
23577315 Belt, Poly V 8PK1410 (Volvo 9700 only)
506084 Belt, Poly V 10PK1708
Equipment Recall ER22-15A
Writer: MG
Date Expiration Page
09.2022 N/A 2(5)
DEFECTIVE BELT IDENTIFICATION:
Defective Aramid cord reinforced belt (left) vs New polyester cord belt (right)
โ Note the different cord arrangement between the two belt types.
STEP BY STEP WARRANTY PROCEDURE:
Equipment Recall ER22-15A
Writer: MG
Date Expiration Page
09.2022 N/A 3(5)
Equipment Recall ER22-15A
Writer: MG
Date Expiration Page
09.2022 N/A 4(5)
Equipment Recall ER22-15A
Writer: MG
Date Expiration Page
09.2022 N/A 5(5)
**************************************************************************************************************
US recall notif letter
PREVOST SAFETY RECALL SR22-05
NHTSA SAFETY RECALL #22E-030
September 2023
SR22-05 SECOND NOTICE
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USA
IMPORTANT SAFETY RECALL โ SECOND NOTIFICATION
Dear customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Prevost Car (US) Inc. has decided that a defect which relates to motor vehicle safety exists in certain alternator belts sold through its parts network from 2015 to 2022.
These alternator belts were sold to customers as replacement for 2010 to 2023 Prevost vehicles and 2020 to 2022 Volvo 9700 coaches.
You are receiving this notice because our records indicate that you may have purchased at least one of the belts in the table below from a Prevost Parts Center.
Prevost Part Number
Belt Type
506015
Belt, Poly V 10PK1892
506020
Belt, Poly V 8PK1575
506026
Belt, Poly V 10PK1695
506034
Belt, Poly V 10PK1695
506067
Belt, Poly V 10PK1705
506070
Belt, Poly V 8PK1587
506077
Belt, Poly V 10PK1705
506080
Belt, Poly V 8PK1575
506083
Belt, Poly V 8PK1435
506114
Belt, Poly V 8PK1524
506134
Belt, Poly V 8PK1587
506167
Belt, Poly V 8PK1512
506188
Belt, Poly V 8PK1600
US recall notif letter
5060140
Belt, Poly V 8PK1840
23577315
Belt, Poly V 8PK1410 (Volvo 9700 only)
506084
Belt, Poly V 10PK1708
DEFECT DESCRIPTION
Upon the failure of an alternator front bearing, these robust alternator belts may continue to turn the alternator bearing even after the failure.
SAFETY RISK
If an alternator belt continues to turn a front damaged bearing, it could overheat causing a local fire
REMEDY PROGRAM
Prevost will take back and reimburse you for non-installed belts listed in the table above.
If belts are installed, Prevost will change the defective belts for polyester belts free of charge (parts and labor) under safety recall SR22-05 and safety recall SR22-83 and send a distinct notification letter to the owners of the affected vehicles. If one of your current vehicle is equipped with a belt listed above, these recall will instruct you how to proceed to get the proper remedy program.
For all non-installed belts, new replacements are now available through the Prevost Part network (see appendix 1 for defective belt vs new belt identification).
WHAT YOU NEED TO DO
You must order the new belts through Prevost Parts in replacement of the previous versions, a new polyester belt with new part number will be sent to you (more details on Prevost parts ordering at this address https://prevostcar.com/parts-ordering).
PART CLAIM
Prevost will reimburse you the unused belt(s). Please file an online warranty claim using the Powertrain / Extended claim type if you are a registered customer (see appendix A for complete instructions), otherwise, contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions.
Please submit claim via Online Warranty, available at www.prevostcar.com (under Parts/Service ๏ท Business Tools ๏ท Warranty).
IMPORTANT: Use Powertrain / Extended as claim type (appendix A).
โข For your claim, use VIN ER22030UXXXXXXXXX (mandatory) this VIN will link your claim to this recall for tracking purposes.
US recall notif letter
RECALL MONITORING AND PERFORMANCE
A quarterly status report is required to be submitted on each safety recall campaign. This report must document the quantity of items remedied and the dates of such remedy. Therefore, a follow-up must be carried out by the purchaser and submitted to Prevost.
ASSISTANCE
If you need assistance, please contact your nearest Prevost Service Center. You will find the Prevost Parts & Service Centers location at this address: https://www.prevostcar.com/contact-us/prevost-service-centers
COMPLAINTS
You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within a reasonable time.
You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov
We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product.
Truly yours,
Prevost Service Team
US recall notif letter
Appendix A
DEFECTIVE BELT IDENTIFICATION:
Defective Aramid cord reinforced belt (left) vs New polyester cord belt (right)
โ Note the different cord arrangement between the two belt types.
STEP BY STEP WARRANTY PROCEDURE:
US recall notif letter
US recall notif letter
US recall notif letter
US recall notif letter
**************************************************************************************************************
US equipment recall notif letter
PREVOST SAFETY RECALL SR22-05
NHTSA SAFETY RECALL #22E-030
September 16, 2022
ยซcustomerยป
ยซaddยป ยซpoยป
ยซcityยป, ยซstยป ยซzipยป
USA
IMPORTANT SAFETY RECALL
Dear customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Prevost Car (US) Inc. has decided that a defect which relates to motor vehicle safety exists in certain alternator belts sold through its parts network from 2015 to 2022.
These alternator belts where sold to customers as replacement for 2010 to 2023 Prevost vehicles and 2020 to 2022 Volvo 9700 coaches.
You are receiving this notice because our records indicate that you may have purchased at least one of the belts in the table below from a Prevost Parts Center.
Prevost Part Number
Belt Type
506015
Belt, Poly V 10PK1892
506020
Belt, Poly V 8PK1575
506026
Belt, Poly V 10PK1695
506034
Belt, Poly V 10PK1695
506067
Belt Poly V 10PK1705
506070
Belt, Poly V 8PK1587
506077
Belt, Poly V 10PK1705
506080
Belt, Poly V 8PK1575
506083
Belt, Poly V 8PK1435
506114
Belt, Poly V 8PK1524
506134
Belt, Poly V 8PK1587
US equipment recall notif letter
506167
Belt, Poly V 8PK1512
506188
Belt, Poly V 8PK1600
5060140
Belt, Poly V 8PK1840
23577315
Belt, Poly V 8PK1410 (Volvo 9700 only)
506084
Belt, Poly V 10PK1708
DEFECT DESCRIPTION
Upon the failure of an alternator front bearing, these robust alternator belts may continue to turn the alternator bearing even after the failure.
SAFETY RISK
If an alternator belt continues to turn a front damaged bearing, it could overheat causing a local fire.
REMEDY PROGRAM
Prevost will take back and reimburse you for non-installed belts listed in the table above.
If belts are installed, Prevost will change the defective belts for polyester belts free of charge (parts and labor) under safety recall SR22-05 and safety recall SR22-83 and send a distinct notification letter to the owners of the affected vehicles. If one of your current vehicle is equipped with a belt listed above, these recall will instruct you how to proceed to get the proper remedy program.
For all non-installed belts, new replacements are now available through the Prevost Part network (see appendix 1 for defective belt vs new belt identification).
WHAT YOU NEED TO DO
You must order the new belts through Prevost Parts in replacement of the previous versions, a new polyester belt with new part number will be sent to you (more details on Prevost parts ordering at this address https://prevostcar.com/parts-ordering)
PART CLAIM
Prevost will reimburse you the unused belt(s). Please file an online warranty claim using the Powertrain / Extended claim type if you are a registered customer (see appendix A for complete instructions), otherwise, contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions.
Please submit claim via Online Warranty, available at www.prevostcar.com (under Parts/Service ๏ท Business Tools ๏ท Warranty).
IMPORTANT: Use Powertrain / Extended as claim type (appendix A).
โข For your claim, use VIN ER22030UXXXXXXXXX (mandatory) this VIN will link your claim to this recall for tracking purposes.
US equipment recall notif letter
RECALL MONITORING AND PERFORMANCE
A quarterly status report is required to be submitted on each safety recall campaign. This report must document the quantity of items remedied and the dates of such remedy. Therefore, a follow-up must be carried out by the purchaser and submitted to Prevost.
ASSISTANCE
If you need assistance, please contact the Prevost Technical Publications at this address: technicalpublications_Prev@volvo.com
COMPLAINTS
You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within a reasonable time.
You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov
We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product.
Truly yours,
Prevost Service Team
US equipment recall notif letter
Appendix A
DEFECTIVE BELT IDENTIFICATION:
Defective Aramid cord reinforced belt (left) vs New polyester cord belt (right)
โ Note the different cord arrangement between the two belt types.
STEP BY STEP WARRANTY PROCEDURE:
US equipment recall notif letter
US equipment recall notif letter
US equipment recall notif letter
**************************************************************************************************************
US equipment recall notif letter
PREVOST SAFETY RECALL SR22-05
NHTSA SAFETY RECALL #22E-030
September 16, 2022
ยซcustomerยป
ยซaddยป ยซpoยป
ยซcityยป, ยซstยป ยซzipยป
USA
IMPORTANT SAFETY RECALL
Dear customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Prevost Car (US) Inc. has decided that a defect which relates to motor vehicle safety exists in certain alternator belts sold through its parts network from 2015 to 2022.
These alternator belts where sold to customers as replacement for 2010 to 2023 Prevost vehicles and 2020 to 2022 Volvo 9700 coaches.
You are receiving this notice because our records indicate that you may have purchased at least one of the belts in the table below from a Prevost Parts Center.
Prevost Part Number
Belt Type
506015
Belt, Poly V 10PK1892
506020
Belt, Poly V 8PK1575
506026
Belt, Poly V 10PK1695
506034
Belt, Poly V 10PK1695
506067
Belt Poly V 10PK1705
506070
Belt, Poly V 8PK1587
506077
Belt, Poly V 10PK1705
506080
Belt, Poly V 8PK1575
506083
Belt, Poly V 8PK1435
506114
Belt, Poly V 8PK1524
506134
Belt, Poly V 8PK1587
US equipment recall notif letter
506167
Belt, Poly V 8PK1512
506188
Belt, Poly V 8PK1600
5060140
Belt, Poly V 8PK1840
23577315
Belt, Poly V 8PK1410 (Volvo 9700 only)
506084
Belt, Poly V 10PK1708
DEFECT DESCRIPTION
Upon the failure of an alternator front bearing, these robust alternator belts may continue to turn the alternator bearing even after the failure.
SAFETY RISK
If an alternator belt continues to turn a front damaged bearing, it could overheat causing a local fire.
REMEDY PROGRAM
Prevost will take back and reimburse you for non-installed belts listed in the table above.
If belts are installed, Prevost will change the defective belts for polyester belts free of charge (parts and labor) under safety recall SR22-05 and safety recall SR22-83 and send a distinct notification letter to the owners of the affected vehicles. If one of your current vehicle is equipped with a belt listed above, these recall will instruct you how to proceed to get the proper remedy program.
For all non-installed belts, new replacements are now available through the Prevost Part network (see appendix 1 for defective belt vs new belt identification).
WHAT YOU NEED TO DO
You must order the new belts through Prevost Parts in replacement of the previous versions, a new polyester belt with new part number will be sent to you (more details on Prevost parts ordering at this address https://prevostcar.com/parts-ordering)
PART CLAIM
Prevost will reimburse you the unused belt(s). Please file an online warranty claim using the Powertrain / Extended claim type if you are a registered customer (see appendix A for complete instructions), otherwise, contact the Prevost Warranty Department at 1-866-870-2046 for reimbursement instructions.
Please submit claim via Online Warranty, available at www.prevostcar.com (under Parts/Service ๏ท Business Tools ๏ท Warranty).
IMPORTANT: Use Powertrain / Extended as claim type (appendix A).
โข For your claim, use VIN ER22030UXXXXXXXXX (mandatory) this VIN will link your claim to this recall for tracking purposes.
US equipment recall notif letter
RECALL MONITORING AND PERFORMANCE
A quarterly status report is required to be submitted on each safety recall campaign. This report must document the quantity of items remedied and the dates of such remedy. Therefore, a follow-up must be carried out by the purchaser and submitted to Prevost.
ASSISTANCE
If you need assistance, please contact the Prevost Technical Publications at this address: technicalpublications_Prev@volvo.com
COMPLAINTS
You may submit a complaint if you believe that Prevost Car US has failed or is unable to remedy the defect without charge or within a reasonable time.
You may submit the complaint to the Administrator of the National Highway Traffic Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, USA or call the toll-free Vehicle Safety Hotline at: 1-888-327-4236, (TTY): 1-800-424-9153) or go to http://www.safercar.gov
We regret any inconvenience this may cause to your operations but hope you will appreciate our sincere efforts to demonstrate Prevost’s commitment to provide our customers with the best possible product.
Truly yours,
Prevost Service Team
US equipment recall notif letter
Appendix A
DEFECTIVE BELT IDENTIFICATION:
Defective Aramid cord reinforced belt (left) vs New polyester cord belt (right)
โ Note the different cord arrangement between the two belt types.
STEP BY STEP WARRANTY PROCEDURE:
US equipment recall notif letter
US equipment recall notif letter
US equipment recall notif letter
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-030
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Prevost Car (US) Inc.
Submission Date : FEB 13, 2023
NHTSA Recall No. : 22E-030
Manufacturer Recall No. : SR22-05
Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 201 South Avenue
South Plains NJ 07080
Company phone : 908-222-7211
Population :
Number of potentially involved : 27,652
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Prevost Car (US) inc.
Model : Non applicable
Part No. : See Involved comp.
Size : Multiple sizes
Function : Alternator belt
Descriptive Information : All belts corresponding to part numbers indicated are considered not to be
adequate for the service to which they are been currently used.
Production Dates : JAN 01, 2015 – APR 05, 2022
Description of Defect :
Description of the Defect : A small percentage of Prevost units have experienced thermal events due to the
rigidity of alternator belts in the event of failure on the alternator front bearing.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats
causing a local thermal event.
Description of the Cause : With this type of belts, in event of front bearing seize, belt may continue to
drive the alternator causing abnormal friction for a longer period of time than
the old belts.
Identification of Any Warning
that can Occur :
Noise coming from alternator front bearing and, maybe, alternator not
charging telltale.
Involved Components :
Part 573 Safety Recall Report 22E-030 Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : BELT, POLY V 8PK1575
Component Description : Black, rubber belt
Component Part Number : 506080
Component Name : BELT, POLY V 8PK1575
Component Description : Black, rubber belt
Component Part Number : 506020
Component Name : BELT, POLY V 8PK1524
Component Description : Black, rubber belt
Component Part Number : 506114
Component Name : BELT, POLY V 8PK1587
Component Description : Black, rubber belt
Component Part Number : 506134
Component Name : BELT, POLY V 8PK1587
Component Description : Black, rubber belt
Component Part Number : 506070
Component Name : BELT, POLY V 8PK1512
Component Description : Black, rubber belt
Component Part Number : 506167
Component Name : BELT, POLY V 10PK1695
Component Description : Black, rubber belt
Component Part Number : 506026
Part 573 Safety Recall Report 22E-030 Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : BELT POLY V 10PK1695
Component Description : Black, rubber belt
Component Part Number : 506034
Component Name : BELT POLY V 8PK1435
Component Description : Black, rubber belt
Component Part Number : 506065
Component Name : BELT, POLY V 8PK1435 SEVERE DUTY
Component Description : Black, rubber belt
Component Part Number : 506083
Component Name : BELT, POLY V 8PK1600
Component Description : Black, rubber belt
Component Part Number : 506188
Component Name : BELT, POLY V 10PK1892
Component Description : Black, rubber belt
Component Part Number : 506015
Component Name : BELT, POLY V 10PK1705
Component Description : Black, rubber belt
Component Part Number : 506077
Component Name : BELT, POLY V 8PK1840
Component Description : Black, rubber belt
Component Part Number : 5060140
Part 573 Safety Recall Report 22E-030 Page 4
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : Belt
Component Description : Black, rubber belt
Component Part Number : 23577315
Component Name : BELT, POLY V 10PK1708 SEVERE DUTY
Component Description : Black, rubber belt
Component Part Number : 506084
Component Name : BELT, POLY V 10PK1708 SEVERE DUTY
Component Description : Black, rubber belt
Component Part Number : 506084
Supplier Identification :
Component Manufacturer
Name : Prevost Car (US) inc.
Address : 7900 National Service Rd.
Greensboro North Carolina 27409
Country : United States
Chronology :
-From 2016 to 2019 ten cases were reported through field reports for thermal events related to failure on
alternator front bearings .
-2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as
a safety related issue.
-2022-03-15 Internal inquiry was started to analyse root cause for thermal events on alternator front bearing.
A link between the introduction of new belts and an increase of thermal events related to alternator’ front
bearing failure was identified. The case will be presented to Volvo Product Safety Committee (PSC)
-2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required
-2022-03-31 Preliminary discussion with NHTSA to expose the findings
-2022-04-06 Prevost submitted the vehicle defect report to NHTSA
Part 573 Safety Recall Report 22E-030 Page 5
The information contained in this report was submitted pursuant to 49 CFR ยง573
Description of Remedy :
Description of Remedy Program : Prevost will change the defective belt for polyester belts. A safety recall
will be launched to inform customers about the defect and letters will be
sent to advise how to proceed to correct. Prevost will replace the defective
belts free of charge (Parts and labor) for the customers. A maintenance
information will be provided to customers to inspect alternators.
In case a customer has already replaced the defective belt before the safety
recall has been launched, this customer will be reimbursed according to
Prevost reimbursement plan.
How Remedy Component Differs
from Recalled Component :
New belts with new part numbers will be installed on all vehicles affected.
This new belts will be in polyester.
Identify How/When Recall Condition
was Corrected in Production :
Prevost is currently on delivery stop, until parts become available.
Recall Schedule :
Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for
the planned dealer notification begin/end date are only to avoid NHTSA
Recall Portal error while submitting the recall report.
Planned Dealer Notification Date : SEP 26, 2022 – SEP 26, 2022
Planned Owner Notification Date : SEP 26, 2022 – SEP 26, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-030
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Prevost Car (US) Inc.
Submission Date : APR 06, 2022
NHTSA Recall No. : 22E-030
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 260 Banker Road
PLATTSBURGH NY 12901
Company phone : 999
Population :
Number of potentially involved : 16,974
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Prevost Car (US) inc.
Model : Non applicable
Part No. : See Involved comp.
Size : Multiple sizes
Function : Alternator belt
Descriptive Information : All belts corresponding to part numbers indicated are considered not to be
adequate for the service to which they are been currently used.
Production Dates : JAN 01, 2015 – APR 05, 2022
Description of Defect :
Description of the Defect : A small percentage of Prevost units have experienced thermal events due to the
rigidity of alternator belts in the event of failure on the alternator front bearing.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats
causing a local thermal event.
Description of the Cause : With this type of belts, in event of front bearing seize, belt may continue to
drive the alternator causing abnormal friction for a longer period of time than
the old belts.
Identification of Any Warning
that can Occur :
Noise coming from alternator front bearing and, maybe, alternator not
charging telltale.
Involved Components :
Part 573 Safety Recall Report 22E-030 Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : BELT, POLY V 8PK1575
Component Description : Black, rubber belt
Component Part Number : 506080
Component Name : BELT, POLY V 8PK1575
Component Description : Black, rubber belt
Component Part Number : 506020
Component Name : BELT, POLY V 8PK1524
Component Description : Black, rubber belt
Component Part Number : 506114
Component Name : BELT, POLY V 8PK1587
Component Description : Black, rubber belt
Component Part Number : 506134
Component Name : BELT, POLY V 8PK1587
Component Description : Black, rubber belt
Component Part Number : 506070
Component Name : BELT, POLY V 8PK1512
Component Description : Black, rubber belt
Component Part Number : 506167
Component Name : BELT, POLY V 10PK1695
Component Description : Black, rubber belt
Component Part Number : 506026
Part 573 Safety Recall Report 22E-030 Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : BELT POLY V 10PK1695
Component Description : Black, rubber belt
Component Part Number : 506034
Component Name : BELT POLY V 8PK1435
Component Description : Black, rubber belt
Component Part Number : 506065
Component Name : BELT, POLY V 8PK1435 SEVERE DUTY
Component Description : Black, rubber belt
Component Part Number : 506083
Component Name : BELT, POLY V 8PK1600
Component Description : Black, rubber belt
Component Part Number : 506188
Component Name : BELT, POLY V 10PK1892
Component Description : Black, rubber belt
Component Part Number : 506015
Component Name : BELT, POLY V 10PK1705
Component Description : Black, rubber belt
Component Part Number : 506077
Component Name : BELT, POLY V 8PK1840
Component Description : Black, rubber belt
Component Part Number : 5060140
Part 573 Safety Recall Report 22E-030 Page 4
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : Belt
Component Description : Black, rubber belt
Component Part Number : 23577315
Supplier Identification :
Component Manufacturer
Name : Prevost Car (US) inc.
Address : 7900 National Service Rd.
Greensboro North Carolina 27409
Country : United States
Chronology :
-2022-03-15 Internal inquiry was started to analyse root cause for thermal events on alternator front bearing.
A link between the introduction of new belts and an increase of thermal events related to alternator’ front
bearing failure was identified. The case will be presented to Volvo Product Safety Committee (PSC)
-2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required
-2022-03-31 Preliminary discussion with NHTSA to expose the findings
-2022-04-06 Prevost submitted the vehicle defect report to NHTSA
Description of Remedy :
Description of Remedy Program : Prevost will change the defective belt for polyester belts. A safety recall
will be launched to inform customers about the defect and letters will be
sent to advise how to proceed to correct. Prevost will replace the defective
belts free of charge (Parts and labor) for the customers. A maintenance
information will be provided to customers to inspect alternators.
How Remedy Component Differs
from Recalled Component :
New belts with new part numbers will be installed on all vehicles affected.
This new belts will be in polyester.
Identify How/When Recall Condition
was Corrected in Production :
Prevost is currently on delivery stop, until parts become available.
Recall Schedule :
Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for
the planned dealer notification begin/end date are only to avoid NHTSA
Recall Portal error while submitting the recall report.
Part 573 Safety Recall Report 22E-030 Page 5
The information contained in this report was submitted pursuant to 49 CFR ยง573
Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022
Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-030
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Prevost Car (US) Inc.
Submission Date : APR 12, 2022
NHTSA Recall No. : 22E-030
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 260 Banker Road
PLATTSBURGH NY 12901
Company phone : 999
Population :
Number of potentially involved : 16,974
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Prevost Car (US) inc.
Model : Non applicable
Part No. : See Involved comp.
Size : Multiple sizes
Function : Alternator belt
Descriptive Information : All belts corresponding to part numbers indicated are considered not to be
adequate for the service to which they are been currently used.
Production Dates : JAN 01, 2015 – APR 05, 2022
Description of Defect :
Description of the Defect : A small percentage of Prevost units have experienced thermal events due to the
rigidity of alternator belts in the event of failure on the alternator front bearing.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats
causing a local thermal event.
Description of the Cause : With this type of belts, in event of front bearing seize, belt may continue to
drive the alternator causing abnormal friction for a longer period of time than
the old belts.
Identification of Any Warning
that can Occur :
Noise coming from alternator front bearing and, maybe, alternator not
charging telltale.
Involved Components :
Part 573 Safety Recall Report 22E-030 Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : BELT, POLY V 8PK1575
Component Description : Black, rubber belt
Component Part Number : 506080
Component Name : BELT, POLY V 8PK1575
Component Description : Black, rubber belt
Component Part Number : 506020
Component Name : BELT, POLY V 8PK1524
Component Description : Black, rubber belt
Component Part Number : 506114
Component Name : BELT, POLY V 8PK1587
Component Description : Black, rubber belt
Component Part Number : 506134
Component Name : BELT, POLY V 8PK1587
Component Description : Black, rubber belt
Component Part Number : 506070
Component Name : BELT, POLY V 8PK1512
Component Description : Black, rubber belt
Component Part Number : 506167
Component Name : BELT, POLY V 10PK1695
Component Description : Black, rubber belt
Component Part Number : 506026
Part 573 Safety Recall Report 22E-030 Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : BELT POLY V 10PK1695
Component Description : Black, rubber belt
Component Part Number : 506034
Component Name : BELT POLY V 8PK1435
Component Description : Black, rubber belt
Component Part Number : 506065
Component Name : BELT, POLY V 8PK1435 SEVERE DUTY
Component Description : Black, rubber belt
Component Part Number : 506083
Component Name : BELT, POLY V 8PK1600
Component Description : Black, rubber belt
Component Part Number : 506188
Component Name : BELT, POLY V 10PK1892
Component Description : Black, rubber belt
Component Part Number : 506015
Component Name : BELT, POLY V 10PK1705
Component Description : Black, rubber belt
Component Part Number : 506077
Component Name : BELT, POLY V 8PK1840
Component Description : Black, rubber belt
Component Part Number : 5060140
Part 573 Safety Recall Report 22E-030 Page 4
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : Belt
Component Description : Black, rubber belt
Component Part Number : 23577315
Supplier Identification :
Component Manufacturer
Name : Prevost Car (US) inc.
Address : 7900 National Service Rd.
Greensboro North Carolina 27409
Country : United States
Chronology :
-From 2016 to 2019 ten cases were reported through field reports for thermal events related to failure on
alternator front bearings .
-2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as
a safety related issue.
-2022-03-15 Internal inquiry was started to analyse root cause for thermal events on alternator front bearing.
A link between the introduction of new belts and an increase of thermal events related to alternator’ front
bearing failure was identified. The case will be presented to Volvo Product Safety Committee (PSC)
-2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required
-2022-03-31 Preliminary discussion with NHTSA to expose the findings
-2022-04-06 Prevost submitted the vehicle defect report to NHTSA
Description of Remedy :
Description of Remedy Program : Prevost will change the defective belt for polyester belts. A safety recall
will be launched to inform customers about the defect and letters will be
sent to advise how to proceed to correct. Prevost will replace the defective
belts free of charge (Parts and labor) for the customers. A maintenance
information will be provided to customers to inspect alternators.
In case a customer has already replaced the defective belt before the safety
recall has been launched, this customer will be reimbursed according to
Prevost reimbursement plan.
How Remedy Component Differs
from Recalled Component :
New belts with new part numbers will be installed on all vehicles affected.
This new belts will be in polyester.
Part 573 Safety Recall Report 22E-030 Page 5
The information contained in this report was submitted pursuant to 49 CFR ยง573
Identify How/When Recall Condition
was Corrected in Production :
Prevost is currently on delivery stop, until parts become available.
Recall Schedule :
Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for
the planned dealer notification begin/end date are only to avoid NHTSA
Recall Portal error while submitting the recall report.
Planned Dealer Notification Date : JUN 03, 2022 – JUN 03, 2022
Planned Owner Notification Date : JUN 03, 2022 – JUN 03, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-030
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Prevost Car (US) Inc.
Submission Date : OCT 03, 2022
NHTSA Recall No. : 22E-030
Manufacturer Recall No. : SR22-05
Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 201 South Avenue
South Plains NJ 07080
Company phone : 908-222-7211
Population :
Number of potentially involved : 16,974
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Prevost Car (US) inc.
Model : Non applicable
Part No. : See Involved comp.
Size : Multiple sizes
Function : Alternator belt
Descriptive Information : All belts corresponding to part numbers indicated are considered not to be
adequate for the service to which they are been currently used.
Production Dates : JAN 01, 2015 – APR 05, 2022
Description of Defect :
Description of the Defect : A small percentage of Prevost units have experienced thermal events due to the
rigidity of alternator belts in the event of failure on the alternator front bearing.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats
causing a local thermal event.
Description of the Cause : With this type of belts, in event of front bearing seize, belt may continue to
drive the alternator causing abnormal friction for a longer period of time than
the old belts.
Identification of Any Warning
that can Occur :
Noise coming from alternator front bearing and, maybe, alternator not
charging telltale.
Involved Components :
Part 573 Safety Recall Report 22E-030 Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : BELT, POLY V 8PK1575
Component Description : Black, rubber belt
Component Part Number : 506080
Component Name : BELT, POLY V 8PK1575
Component Description : Black, rubber belt
Component Part Number : 506020
Component Name : BELT, POLY V 8PK1524
Component Description : Black, rubber belt
Component Part Number : 506114
Component Name : BELT, POLY V 8PK1587
Component Description : Black, rubber belt
Component Part Number : 506134
Component Name : BELT, POLY V 8PK1587
Component Description : Black, rubber belt
Component Part Number : 506070
Component Name : BELT, POLY V 8PK1512
Component Description : Black, rubber belt
Component Part Number : 506167
Component Name : BELT, POLY V 10PK1695
Component Description : Black, rubber belt
Component Part Number : 506026
Part 573 Safety Recall Report 22E-030 Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : BELT POLY V 10PK1695
Component Description : Black, rubber belt
Component Part Number : 506034
Component Name : BELT POLY V 8PK1435
Component Description : Black, rubber belt
Component Part Number : 506065
Component Name : BELT, POLY V 8PK1435 SEVERE DUTY
Component Description : Black, rubber belt
Component Part Number : 506083
Component Name : BELT, POLY V 8PK1600
Component Description : Black, rubber belt
Component Part Number : 506188
Component Name : BELT, POLY V 10PK1892
Component Description : Black, rubber belt
Component Part Number : 506015
Component Name : BELT, POLY V 10PK1705
Component Description : Black, rubber belt
Component Part Number : 506077
Component Name : BELT, POLY V 8PK1840
Component Description : Black, rubber belt
Component Part Number : 5060140
Part 573 Safety Recall Report 22E-030 Page 4
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : Belt
Component Description : Black, rubber belt
Component Part Number : 23577315
Supplier Identification :
Component Manufacturer
Name : Prevost Car (US) inc.
Address : 7900 National Service Rd.
Greensboro North Carolina 27409
Country : United States
Chronology :
-From 2016 to 2019 ten cases were reported through field reports for thermal events related to failure on
alternator front bearings .
-2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as
a safety related issue.
-2022-03-15 Internal inquiry was started to analyse root cause for thermal events on alternator front bearing.
A link between the introduction of new belts and an increase of thermal events related to alternator’ front
bearing failure was identified. The case will be presented to Volvo Product Safety Committee (PSC)
-2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required
-2022-03-31 Preliminary discussion with NHTSA to expose the findings
-2022-04-06 Prevost submitted the vehicle defect report to NHTSA
Description of Remedy :
Description of Remedy Program : Prevost will change the defective belt for polyester belts. A safety recall
will be launched to inform customers about the defect and letters will be
sent to advise how to proceed to correct. Prevost will replace the defective
belts free of charge (Parts and labor) for the customers. A maintenance
information will be provided to customers to inspect alternators.
In case a customer has already replaced the defective belt before the safety
recall has been launched, this customer will be reimbursed according to
Prevost reimbursement plan.
How Remedy Component Differs
from Recalled Component :
New belts with new part numbers will be installed on all vehicles affected.
This new belts will be in polyester.
Part 573 Safety Recall Report 22E-030 Page 5
The information contained in this report was submitted pursuant to 49 CFR ยง573
Identify How/When Recall Condition
was Corrected in Production :
Prevost is currently on delivery stop, until parts become available.
Recall Schedule :
Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for
the planned dealer notification begin/end date are only to avoid NHTSA
Recall Portal error while submitting the recall report.
Planned Dealer Notification Date : SEP 26, 2022 – SEP 26, 2022
Planned Owner Notification Date : SEP 26, 2022 – SEP 26, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-030
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Prevost Car (US) Inc.
Submission Date : SEP 26, 2022
NHTSA Recall No. : 22E-030
Manufacturer Recall No. : NR
Manufacturer Information :
Manufacturer Name : Prevost Car (US) Inc.
Address : 201 South Avenue
South Plains NJ 07080
Company phone : 908-222-7211
Population :
Number of potentially involved : 16,974
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Prevost Car (US) inc.
Model : Non applicable
Part No. : See Involved comp.
Size : Multiple sizes
Function : Alternator belt
Descriptive Information : All belts corresponding to part numbers indicated are considered not to be
adequate for the service to which they are been currently used.
Production Dates : JAN 01, 2015 – APR 05, 2022
Description of Defect :
Description of the Defect : A small percentage of Prevost units have experienced thermal events due to the
rigidity of alternator belts in the event of failure on the alternator front bearing.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : In some cases, when alternator’s front bearing fails, it could overheats
causing a local thermal event.
Description of the Cause : With this type of belts, in event of front bearing seize, belt may continue to
drive the alternator causing abnormal friction for a longer period of time than
the old belts.
Identification of Any Warning
that can Occur :
Noise coming from alternator front bearing and, maybe, alternator not
charging telltale.
Involved Components :
Part 573 Safety Recall Report 22E-030 Page 2
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : BELT, POLY V 8PK1575
Component Description : Black, rubber belt
Component Part Number : 506080
Component Name : BELT, POLY V 8PK1575
Component Description : Black, rubber belt
Component Part Number : 506020
Component Name : BELT, POLY V 8PK1524
Component Description : Black, rubber belt
Component Part Number : 506114
Component Name : BELT, POLY V 8PK1587
Component Description : Black, rubber belt
Component Part Number : 506134
Component Name : BELT, POLY V 8PK1587
Component Description : Black, rubber belt
Component Part Number : 506070
Component Name : BELT, POLY V 8PK1512
Component Description : Black, rubber belt
Component Part Number : 506167
Component Name : BELT, POLY V 10PK1695
Component Description : Black, rubber belt
Component Part Number : 506026
Part 573 Safety Recall Report 22E-030 Page 3
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : BELT POLY V 10PK1695
Component Description : Black, rubber belt
Component Part Number : 506034
Component Name : BELT POLY V 8PK1435
Component Description : Black, rubber belt
Component Part Number : 506065
Component Name : BELT, POLY V 8PK1435 SEVERE DUTY
Component Description : Black, rubber belt
Component Part Number : 506083
Component Name : BELT, POLY V 8PK1600
Component Description : Black, rubber belt
Component Part Number : 506188
Component Name : BELT, POLY V 10PK1892
Component Description : Black, rubber belt
Component Part Number : 506015
Component Name : BELT, POLY V 10PK1705
Component Description : Black, rubber belt
Component Part Number : 506077
Component Name : BELT, POLY V 8PK1840
Component Description : Black, rubber belt
Component Part Number : 5060140
Part 573 Safety Recall Report 22E-030 Page 4
The information contained in this report was submitted pursuant to 49 CFR ยง573
Component Name : Belt
Component Description : Black, rubber belt
Component Part Number : 23577315
Supplier Identification :
Component Manufacturer
Name : Prevost Car (US) inc.
Address : 7900 National Service Rd.
Greensboro North Carolina 27409
Country : United States
Chronology :
-From 2016 to 2019 ten cases were reported through field reports for thermal events related to failure on
alternator front bearings .
-2021-04-23 First analysis on alternator front bearing failure. No evidence was found to consider this failure as
a safety related issue.
-2022-03-15 Internal inquiry was started to analyse root cause for thermal events on alternator front bearing.
A link between the introduction of new belts and an increase of thermal events related to alternator’ front
bearing failure was identified. The case will be presented to Volvo Product Safety Committee (PSC)
-2022-03-30 Case presented to PSC. PSC decided there is a safety related defect and a recall is required
-2022-03-31 Preliminary discussion with NHTSA to expose the findings
-2022-04-06 Prevost submitted the vehicle defect report to NHTSA
Description of Remedy :
Description of Remedy Program : Prevost will change the defective belt for polyester belts. A safety recall
will be launched to inform customers about the defect and letters will be
sent to advise how to proceed to correct. Prevost will replace the defective
belts free of charge (Parts and labor) for the customers. A maintenance
information will be provided to customers to inspect alternators.
In case a customer has already replaced the defective belt before the safety
recall has been launched, this customer will be reimbursed according to
Prevost reimbursement plan.
How Remedy Component Differs
from Recalled Component :
New belts with new part numbers will be installed on all vehicles affected.
This new belts will be in polyester.
Part 573 Safety Recall Report 22E-030 Page 5
The information contained in this report was submitted pursuant to 49 CFR ยง573
Identify How/When Recall Condition
was Corrected in Production :
Prevost is currently on delivery stop, until parts become available.
Recall Schedule :
Description of Recall Schedule : Note Prevost does not have a dealer network and the dates entered for
the planned dealer notification begin/end date are only to avoid NHTSA
Recall Portal error while submitting the recall report.
Planned Dealer Notification Date : SEP 26, 2022 – SEP 26, 2022
Planned Owner Notification Date : SEP 26, 2022 – SEP 26, 2022
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported
SEOCONTENT-END