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May 27, 2022 NHTSA CAMPAIGN NUMBER: 22V381000
Incorrect Circuit Breaker Installed
Improper contact of the internal spring retention mechanism can cause excessive heat, increasing the risk of a fire.
NHTSA Campaign Number: 22V381
Manufacturer Forest River, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 483
Summary
Forest River, Inc. (Forest River
) is recalling certain 2021-2022 Forest River
Berkshire motorhomes. An incorrect circuit breaker was installed in the vehicle’s house distribution subpanel, which prohibits the internal spring retention mechanism from properly contacting the subpanel.
Remedy
Dealers will install the correct breaker, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Forest River Customer Service at 1-574-522-1368. Forest River
’s number for this recall is 40-1516.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United Statesโ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021-2022 Forest River
Berkshire Class A Motorhomes. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
An incorrect circuit breaker was installed in the vehiclesโ house distribution subpanel, which does not allow the internal spring retention mechanism to properly contact the subpanel.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the circuit breakerโs internal spring retention mechanism does not properly contact with the subpanel, this condition could cause excessive heat, which could increase the risk of a fire.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River
dealership. However, it is preferable if you have your selling dealership perform the remedy. The Dealer/Service Center will replace the incorrect breaker. Forest River
completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .3 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Berkshire
Forest River, Inc.
Attn: WARRANTY MANAGER
1800 West Hively
Elkhart, IN 46517
RECALL 22V381, 2022-277 REMEDY INSTRUCTIONS
Make(s): BERKSHIRE Model(s): MANY, SEE LIST Model Year(s): 2021 – 2022 | Repair Code: RC-003-01-00-004192 Allotted Time: .30 HRS. Inspection Code: RC-003-05-00-004195 Allotted Time: .20 HRS |
Concern:
An incorrect circuit breaker may have been installed in the vehiclesโ house distribution subpanel which does not allow the internal spring retention mechanism to properly contact the subpanel. | Photo(s) Required: YES, POST INSTALL Prior Authorization Required: YES Part(s) Kit Number: F100332076 Part(s) Return: NO, DESTROY |
Disconnect the vehiclesโ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
MODELS:
CERTAIN 2021: BEA45B-450
CERTAIN 2021 โ 2022: BEA34B-360, BEA37A-380, BEA39A-360, BEA40C-380, BEA40D-380, BEA40E-380,
BEA40F-360, BEA45A-450, BEA45CA-450 & BEA45SL-450
CERTAIN 2022: BEA45E-450
REQUIRED REPLACEMENT PART: Q1520NC, 15/20AMP DUAL LONG STAB BREAKER
REQUIRED TOOLS:
COLORED TAPE (ANY COLOR TAPE)
PHILIPS SCREWDRIVER
FLATHEAD SCREWDRIVER
STEP 1: LOCATE THE SERVICE PANEL (FIGURE 1);
STEP 2: REMOVE THE COVER AND PULL DOWN THE LID AND REMOVE THE TWO (2) SCREWS (FIGURE 2);
STEP 3: LOCATE THE BREAKER ON THE FAR RIGHT OF THE SERVICE PANEL (FIGURE 3);
STEP 4: INSPECT THE BREAKER PER FIGURE 4, IF IT IS BROKE OR BAD, PROCEED WITH REMEDY. IF BREAK IS GOOD, CLAIM INSPECTION CODE.
STEP 5: DISCONNECT THE BLACK WIRE(S) FROM THE BREAKER:
- NOTE WHICH WIRE IS ON THE 15AMP SIDE OF THE BREAKER;
- WRAP A TWO INCH (2โ) LENGTH OF TAPE AROUND THE WIRE FEEDING THE 15AMP SIDE OF THE BREAKER;
- DISCONNECT BOTH WIRES FROM THE BREAKER;
- PULL THE BREAKER OUT OF THE SUB-PANEL BOX AND DISCARD;
STEP 6: INSTALL REPLACEMENT BREAKER โ Q1520NC INTO THE SUB-PANEL BOX:
- INSTALL THE WIRE WITH THE COLORED TAPE INTO THE 15AMP SIDE OF THE BREAKER LUG;
- INSTALL THE OTHER WIRE TO THE 20AMP SIDE OF THE BREAKER LUG;
- ENSURE BOTH 15AMP AND 20AMP LUGS ARE TIGHTLY SECURED AND DO NOT ALLOW WIRE MOVEMENT;
- TAKE A PHOTO OF NEWLY INSTALLED BREAKER;
STEP 7: REASSEMBLE THE ACCESS TO THE BREAKERS:
- CLOSE THE LID TO THE BREAKERS;
- REINSTALL THE COVER;
STEP 8: TEST 110V ELECTRICAL FUNCTIONALITY TO ENSURE PROPER WORKING ORDER;
STEP 9: CLAIM REPAIR CODE AND SUBMIT PHOTO.
PHOTOS FIGURES ARE ON THE NEXT/BACK PAGE.
Chronology :
On May 16, 2022 During a routine electrical engineering audit it was determined that an incorrect circuit breaker was installed in the vehiclesโ house distribution subpanel which does not allow the internal spring retention mechanism to properly contact the subpanel.
On May 20, 2022, Forest Rivers Office of Corporate Compliance was made aware of the issue.
On May 23, 2022, Forest Rivers Office of Corporate Compliance started to research the issue with the manufacturing plant to determine the vehicles affected. Manufacturing records and employment records indicate that the concern started on May 1, 2020 and was found during an engineering audit the week of May 16, 2022.
On May 27, 2022, Forest Rivers Corporate Recall Committee voted to recall.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
FOREST RIVER![]() | BERKSHIRE | 2021-2022 |
11 Associated Documents
Defect Notice 573 Report
RCLRPT-22V381-8663.PDF 214.902KB
Recall Acknowledgement
RCAK-22V381-3074.pdf 646.107KB
Recall 573 Report – 6/6/2022
RCLRPT-22V381-3253.PDF 215.139KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V381-5267.pdf 204.209KB
Remedy Instructions and TSB
RCRIT-22V381-5839.pdf 174.055KB
Recall 573 Report – 7/1/2022
RCLRPT-22V381-3626.PDF 215.398KB
Remedy Instructions and TSB
RCRIT-22V381-1086.pdf 223.08KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V381-7776.pdf 172.27KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V381-9519.PDF 211.128KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V381-0412.PDF 211.234KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V381-2742.PDF 211.315KB
Latest Recalls Documents
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SEOCONTENT-START
Page 1 of 2 RECALL 22V381, 2022-277 REMEDY INSTRUCTIONS Make(s): BERKSHIRE Model(s): MANY, SEE LIST Model Year(s): 2021 – 2022 Concern: An incorrect circuit breaker may have been installed in the vehiclesโ house distribution subpanel which does not allow the internal spring retention mechanism to properly contact the subpanel. Repair Code: RC-003-01-00-004192 Allotted Time: .30 HRS. Inspection Code: RC-003-05-00-004195 Allotted Time: .20 HRS Photo(s) Required: YES, POST INSTALL Prior Authorization Required: YES Part(s) Kit Number: F100332076 Part(s) Return: NO, DESTROY Disconnect the vehiclesโ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. MODELS: CERTAIN 2021: BEA45B-450 CERTAIN 2021 โ 2022: BEA34B-360, BEA37A-380, BEA39A-360, BEA40C-380, BEA40D-380, BEA40E-380, BEA40F-360, BEA45A-450, BEA45CA-450 & BEA45SL-450 CERTAIN 2022: BEA45E-450 REQUIRED REPLACEMENT PART: Q1520NC, 15/20AMP DUAL LONG STAB BREAKER REQUIRED TOOLS: COLORED TAPE (ANY COLOR TAPE) PHILIPS SCREWDRIVER FLATHEAD SCREWDRIVER STEP 1: LOCATE THE SERVICE PANEL (FIGURE 1); STEP 2: REMOVE THE COVER AND PULL DOWN THE LID AND REMOVE THE TWO (2) SCREWS (FIGURE 2); STEP 3: LOCATE THE BREAKER ON THE FAR RIGHT OF THE SERVICE PANEL (FIGURE 3); STEP 4: INSPECT THE BREAKER PER FIGURE 4, IF IT IS BROKE OR BAD, PROCEED WITH REMEDY. IF BREAK IS GOOD, CLAIM INSPECTION CODE. STEP 5: DISCONNECT THE BLACK WIRE(S) FROM THE BREAKER: โข NOTE WHICH WIRE IS ON THE 15AMP SIDE OF THE BREAKER; โข WRAP A TWO INCH (2โ) LENGTH OF TAPE AROUND THE WIRE FEEDING THE 15AMP SIDE OF THE BREAKER; โข DISCONNECT BOTH WIRES FROM THE BREAKER; โข PULL THE BREAKER OUT OF THE SUB-PANEL BOX AND DISCARD; STEP 6: INSTALL REPLACEMENT BREAKER โ Q1520NC INTO THE SUB-PANEL BOX: โข INSTALL THE WIRE WITH THE COLORED TAPE INTO THE 15AMP SIDE OF THE BREAKER LUG; โข INSTALL THE OTHER WIRE TO THE 20AMP SIDE OF THE BREAKER LUG; โข ENSURE BOTH 15AMP AND 20AMP LUGS ARE TIGHTLY SECURED AND DO NOT ALLOW WIRE MOVEMENT; โข TAKE A PHOTO OF NEWLY INSTALLED BREAKER; STEP 7: REASSEMBLE THE ACCESS TO THE BREAKERS: โข CLOSE THE LID TO THE BREAKERS; โข REINSTALL THE COVER; STEP 8: TEST 110V ELECTRICAL FUNCTIONALITY TO ENSURE PROPER WORKING ORDER; STEP 9: CLAIM REPAIR CODE AND SUBMIT PHOTO. PHOTOS FIGURES ARE ON THE NEXT/BACK PAGE. Page 2 of 2 RECALL 22V381, 2022-277 REMEDY INSTRUCTIONS Make(s): BERKSHIRE Model(s): MANY, SEE LIST Model Year(s): 2021 – 2022 Concern: An incorrect circuit breaker may have been installed in the vehiclesโ house distribution subpanel which does not allow the internal spring retention mechanism to properly contact the subpanel. Repair Code: RC-003-01-00-004192 Allotted Time: .30 HRS. Inspection Code: RC-003-05-00-004195 Allotted Time: .20 HRS Photo(s) Required: YES, POST INSTALL Prior Authorization Required: YES Part(s) Kit Number: F100332076 Part(s) Return: NO, DESTROY Figure 1 Figure 2 PULL DOWN LID AND REMOVE TWO SCREWS. PULL BREAKER ON FAR RIGHT OF THE PANEL. Figure 3 Figure 4
**************************************************************************************************************
IMPORTANT SAFETY RECALL Page 1 of 2 June 2022 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United Statesโ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021-2022 Forest River Berkshire Class A Motorhomes. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? An incorrect circuit breaker was installed in the vehiclesโ house distribution subpanel, which does not allow the internal spring retention mechanism to properly contact the subpanel. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. If the circuit breakerโs internal spring retention mechanism does not properly contact with the subpanel, this condition could cause excessive heat, which could increase the risk of a fire. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. The Dealer/Service Center will replace the incorrect breaker. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is .3 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Berkshire Forest River, Inc. Attn: WARRANTY MANAGER 1800 West Hively Elkhart, IN 46517 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V381 CANADA RECALL: 2022-277 FR ID: 40-1516 <> <> <
> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 WHAT IF YOU NO LONGER OWN THIS VEHICLE? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY FOREST RIVER ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: CONTACT PHONE CUSTOMER SERVICE (574) 522-1368 If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address: For Canadian Owners Please Contact: Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noรซl street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2022-277 For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 22V381 Sincerely, Forest River Inc. Office of Corporate Compliance**************************************************************************************************************IMPORTANT SAFETY RECALL Page 1 of 2 June 2022 Pursuant to USC49CFR ยง577.13 โ Notification to Dealerships and Distributors โ Paragraph B โIt is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.โ โForest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2021-2022 Forest River Berkshire Class A Motorhomes. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is June 4, 2020 through May 18, 2022 WHAT IS THE DEFECT/NONCOMPLIANCE? An incorrect circuit breaker was installed in the vehiclesโ house distribution subpanel, which does not allow the internal spring retention mechanism to properly contact the subpanel. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. If the circuit breakerโs internal spring retention mechanism does not properly contact with the subpanel, this condition could cause excessive heat, which could increase the risk of a fire. SERVICE PROCEDURE: Dealership Service Department procedures for addressing the incorrect circuit breaker can be found on Dealer Connect WHAT IS THE PART NUMBER OF THE REMEDY KIT? F100332076 PARTS AND RETURN: Prior Authorization is required as well as pictures are required for the remedy after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 22V381 2022-277 RC-003-05-00-004195 INSPECT BREAKER .20 HRS. 22V381 2022-277 RC-003-01-00-004192 INSPECT AND REPLACE BREAKER .30 HRS HELPFUL CONTACT INFORMATION: CONTACT PHONE Berkshire Customer Service (574) 522-1368 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V381 CANADA RECALL: 2022-277 FR ID: 40-1516 <> < > <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 The Recall shall be considered the utmost priority to remedy the 2021-2022 Forest River Berkshire Class A Motorhome in question. The retail consumer shall not be charged any amount of monies for remedy to their 2021-2022 Forest River Berkshire Class A Motorhome listed under this Recall. If your dealership has already performed the remedy to 2021-2022 Forest River Berkshire Class A Motorhome, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2021-2022 Forest River Berkshire Class A Motorhome in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. LLC Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-381 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Forest River, Inc. Submission Date : MAY 27, 2022 NHTSA Recall No. : 22V-381 Manufacturer Recall No. : 40-1516 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 483 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Forest River Inc. Berkshire Class A Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Manufacturing records and employment records indicate that the concern started on May 1, 2020 and was found during an engineering audit the week of May 16, 2022. 2021 BERKSHIRE BEA34B-360 45 2021 BERKSHIRE BEA37A-380 16 2021 BERKSHIRE BEA39A-360 33 2021 BERKSHIRE BEA40C-380 25 2021 BERKSHIRE BEA40D-380 10 2021 BERKSHIRE BEA40E-380 55 2021 BERKSHIRE BEA40F-360 16 2021 BERKSHIRE BEA45A-450 47 2021 BERKSHIRE BEA45B-450 2 2021 BERKSHIRE BEA45CA-450 47 2022 BERKSHIRE BEA34B-360 27 2022 BERKSHIRE BEA37A-380 11 2022 BERKSHIRE BEA39A-360 16 2022 BERKSHIRE BEA40C-380 26 2022 BERKSHIRE BEA40D-380 5 2022 BERKSHIRE BEA40E-380 27 2022 BERKSHIRE BEA40F-360 15 2022 BERKSHIRE BEA45A-450 25 2022 BERKSHIRE BEA45CA-450 23 2022 BERKSHIRE BEA45E-450 12 Grand Total 483 Production Dates : JUN 04, 2020 – MAY 18, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-381 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Defect : Description of the Defect : An incorrect circuit breaker was installed in the vehiclesโ house distribution subpanel, which does not allow the internal spring retention mechanism to properly contact the subpanel. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the circuit breakerโs internal spring retention mechanism does not properly contact with the subpanel, this condition could cause excessive heat, which could increase the risk of a fire. Description of the Cause : Manufacturing error. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : 20/15AMP – 110V Breaker with short stab slot Component Description : 20/15AMP – 110V Breaker with short stab slot Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On May 16, 2022 During a routine electrical engineering audit it was determined that an incorrect circuit breaker was installed in the vehiclesโ house distribution subpanel which does not allow the internal spring retention mechanism to properly contact the subpanel. On May 20, 2022, Forest Rivers Office of Corporate Compliance was made aware of the issue. On May 23, 2022, Forest Rivers Office of Corporate Compliance started to research the issue with the Part 573 Safety Recall Report 22V-381 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 manufacturing plant to determine the vehicles affected. Manufacturing records and employment records indicate that the concern started on May 1, 2020 and was found during an engineering audit the week of May 16, 2022. On May 27, 2022, Forest Rivers Corporate Recall Committee voted to recall. Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy to install the correct breaker in the subpanel. What is the Forest River Customer Service Phone Number? (574) 522-1368 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Berkshire Forest River, Inc. Attn: WARRANTY MANAGER 1800 West Hively Elkhart, IN 46517 How Remedy Component Differs from Recalled Component : The correct Long Stab Breaker will now be installed in the subpanel Recalled Component – 20/15AMP – 110V Breaker with short stab slot Replacement Component – 15/20 Long Stab Breaker: Q1520NC Identify How/When Recall Condition was Corrected in Production : During the week of May 16, 2022, the manufacturing plant leadership decided that a weekly audit of the vehicles will be required to ensure the proper parts are being used to manufacture these vehicles. Including the 110V breakers. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out Part 573 Safety Recall Report 22V-381 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : JUL 06, 2022 – JUL 06, 2022 Planned Owner Notification Date : JUL 06, 2022 – JUL 06, 2022 * NR – Not Reported**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-381 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Forest River, Inc. Submission Date : JUL 01, 2022 NHTSA Recall No. : 22V-381 Manufacturer Recall No. : 40-1516 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 483 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Forest River Inc. Berkshire Class A Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Manufacturing records and employment records indicate that the concern started on May 1, 2020 and was found during an engineering audit the week of May 16, 2022. 2021 BERKSHIRE BEA34B-360 45 2021 BERKSHIRE BEA37A-380 16 2021 BERKSHIRE BEA39A-360 33 2021 BERKSHIRE BEA40C-380 25 2021 BERKSHIRE BEA40D-380 10 2021 BERKSHIRE BEA40E-380 55 2021 BERKSHIRE BEA40F-360 16 2021 BERKSHIRE BEA45A-450 47 2021 BERKSHIRE BEA45B-450 2 2021 BERKSHIRE BEA45CA-450 47 2022 BERKSHIRE BEA34B-360 27 2022 BERKSHIRE BEA37A-380 11 2022 BERKSHIRE BEA39A-360 16 2022 BERKSHIRE BEA40C-380 26 2022 BERKSHIRE BEA40D-380 5 2022 BERKSHIRE BEA40E-380 27 2022 BERKSHIRE BEA40F-360 15 2022 BERKSHIRE BEA45A-450 25 2022 BERKSHIRE BEA45CA-450 23 2022 BERKSHIRE BEA45E-450 12 Grand Total 483 Production Dates : JUN 04, 2020 – MAY 18, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-381 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Defect : Description of the Defect : An incorrect circuit breaker may have been installed in the vehiclesโ house distribution subpanel, which does not allow the internal spring retention mechanism to properly contact the subpanel. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the circuit breakerโs internal spring retention mechanism does not properly contact with the subpanel, this condition could cause excessive heat, which could increase the risk of a fire. Description of the Cause : Manufacturing error. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : 20/15AMP – 110V Breaker with short stab slot Component Description : 20/15AMP – 110V Breaker with short stab slot Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On May 16, 2022 During a routine electrical engineering audit it was determined that an incorrect circuit breaker was installed in the vehiclesโ house distribution subpanel which does not allow the internal spring retention mechanism to properly contact the subpanel. On May 20, 2022, Forest Rivers Office of Corporate Compliance was made aware of the issue. On May 23, 2022, Forest Rivers Office of Corporate Compliance started to research the issue with the Part 573 Safety Recall Report 22V-381 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 manufacturing plant to determine the vehicles affected. Manufacturing records and employment records indicate that the concern started on May 1, 2020 and was found during an engineering audit the week of May 16, 2022. On May 27, 2022, Forest Rivers Corporate Recall Committee voted to recall. On June 2, 2022, upon receipt of the Acknowledgement letter from NHTSA it was requested to have warranty data supplied as well as if there were any injuries or deaths. Upon reviewing, we responded to NHTSA that his concern was found during an internal engineering audit. Warranty data review did not apply. We are also unaware of any deaths or injury claims. On June 6, 2022, NHTSA asked that the above information be added to the chronology. Filed Amendment. On July 1, 2022, OCC received notice from the manufacturing plant that not all 110V breakers within this recall may actually be affected. OCC revised the Description of Defect to say โAn incorrect circuit breaker may have been installed in the vehiclesโ house distribution subpanel, which does not allow the internal spring retention mechanism to properly contact the subpanel.โ Whereas the word โmayโ stated โwasโ. Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy to install the correct breaker in the subpanel. What is the Forest River Customer Service Phone Number? (574) 522-1368 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Berkshire Forest River, Inc. Attn: WARRANTY MANAGER 1800 West Hively Elkhart, IN 46517 How Remedy Component Differs from Recalled Component : The correct Long Stab Breaker will now be installed in the subpanel Recalled Component – 20/15AMP – 110V Breaker with short stab slot Replacement Component – 15/20 Long Stab Breaker: Q1520NC Part 573 Safety Recall Report 22V-381 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Identify How/When Recall Condition was Corrected in Production : During the week of May 16, 2022, the manufacturing plant leadership decided that a weekly audit of the vehicles will be required to ensure the proper parts are being used to manufacture these vehicles. Including the 110V breakers. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : JUL 06, 2022 – JUL 06, 2022 Planned Owner Notification Date : JUL 06, 2022 – JUL 06, 2022 * NR – Not Reported**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-381 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Forest River, Inc. Submission Date : JUN 06, 2022 NHTSA Recall No. : 22V-381 Manufacturer Recall No. : 40-1516 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 483 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Forest River Inc. Berkshire Class A Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Manufacturing records and employment records indicate that the concern started on May 1, 2020 and was found during an engineering audit the week of May 16, 2022. 2021 BERKSHIRE BEA34B-360 45 2021 BERKSHIRE BEA37A-380 16 2021 BERKSHIRE BEA39A-360 33 2021 BERKSHIRE BEA40C-380 25 2021 BERKSHIRE BEA40D-380 10 2021 BERKSHIRE BEA40E-380 55 2021 BERKSHIRE BEA40F-360 16 2021 BERKSHIRE BEA45A-450 47 2021 BERKSHIRE BEA45B-450 2 2021 BERKSHIRE BEA45CA-450 47 2022 BERKSHIRE BEA34B-360 27 2022 BERKSHIRE BEA37A-380 11 2022 BERKSHIRE BEA39A-360 16 2022 BERKSHIRE BEA40C-380 26 2022 BERKSHIRE BEA40D-380 5 2022 BERKSHIRE BEA40E-380 27 2022 BERKSHIRE BEA40F-360 15 2022 BERKSHIRE BEA45A-450 25 2022 BERKSHIRE BEA45CA-450 23 2022 BERKSHIRE BEA45E-450 12 Grand Total 483 Production Dates : JUN 04, 2020 – MAY 18, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-381 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Defect : Description of the Defect : An incorrect circuit breaker was installed in the vehiclesโ house distribution subpanel, which does not allow the internal spring retention mechanism to properly contact the subpanel. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the circuit breakerโs internal spring retention mechanism does not properly contact with the subpanel, this condition could cause excessive heat, which could increase the risk of a fire. Description of the Cause : Manufacturing error. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : 20/15AMP – 110V Breaker with short stab slot Component Description : 20/15AMP – 110V Breaker with short stab slot Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On May 16, 2022 During a routine electrical engineering audit it was determined that an incorrect circuit breaker was installed in the vehiclesโ house distribution subpanel which does not allow the internal spring retention mechanism to properly contact the subpanel. On May 20, 2022, Forest Rivers Office of Corporate Compliance was made aware of the issue. On May 23, 2022, Forest Rivers Office of Corporate Compliance started to research the issue with the Part 573 Safety Recall Report 22V-381 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 manufacturing plant to determine the vehicles affected. Manufacturing records and employment records indicate that the concern started on May 1, 2020 and was found during an engineering audit the week of May 16, 2022. On May 27, 2022, Forest Rivers Corporate Recall Committee voted to recall. On June 2, 2022, upon receipt of the Acknowledgement letter from NHTSA it was requested to have warranty data supplied as well as if there were any injuries or deaths. Upon reviewing, we responded to NHTSA that his concern was found during an internal engineering audit. Warranty data review did not apply. We are also unaware of any deaths or injury claims. On June 6, 2022, NHTSA asked that the above information be added to the chronology. Filed Amendment Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy to install the correct breaker in the subpanel. What is the Forest River Customer Service Phone Number? (574) 522-1368 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Berkshire Forest River, Inc. Attn: WARRANTY MANAGER 1800 West Hively Elkhart, IN 46517 How Remedy Component Differs from Recalled Component : The correct Long Stab Breaker will now be installed in the subpanel Recalled Component – 20/15AMP – 110V Breaker with short stab slot Replacement Component – 15/20 Long Stab Breaker: Q1520NC Identify How/When Recall Condition was Corrected in Production : During the week of May 16, 2022, the manufacturing plant leadership decided that a weekly audit of the vehicles will be required to ensure the proper parts are being used to manufacture these vehicles. Including the 110V breakers. Part 573 Safety Recall Report 22V-381 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : JUL 06, 2022 – JUL 06, 2022 Planned Owner Notification Date : JUL 06, 2022 – JUL 06, 2022 * NR – Not Reported
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