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May 18, 2022 NHTSA CAMPAIGN NUMBER: 22V352000
A loss of drive power increases the risk of a crash.
NHTSA Campaign Number: 22V352
Manufacturer Bombardier Recreational Products, Inc.
Components POWER TRAIN
Potential Number of Units Affected 30,389
Summary
Bombardier Recreational Products, Inc. (Bombardier) is recalling certain 2015-2019 Can-Am Spyder F3 and RT motorcycles. The front sprocket may be defective and prematurely wear, resulting in a loss of drive power.
Remedy
Dealers will perform an interim repair until parts become available. Once parts are available, the front sprocket will be replaced, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact BRP customer service at 1-888-272-9222.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
PROBLEM
The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. If the vehicle loses propulsion, there is an increased risk of a crash.
SOLUTION
The repair is NOT yet available.
Information about the repair will be announced before August 30, 2022.
This bulletin will be revised.
In the meantime, BRP will be offering an interim repair procedure in a separate Bulletin.
The procedure will act as a temporary solution until the front sprocket replacement is available, as all front sprockets will need to be replaced.
The interim procedure will be available on June 30, 2022 at the latest.
NOTE: The parts for the repair will gradually be available in a very limited quantity over an extended time period, due to supply chain limitations.
BRP will keep you informed in the EXPERIENCE NEWSLETTER of parts availability status.
Chronology :
Transport Canada opened an Issue Assessment in August 2021 and informed BRP. Transport Canada decided to escalate this assessment into a Preliminary Evaluation (3280-09-28) in January 2022. (BRP was informed shortly after in February 2022.) Discussions between Transport Canada and BRP occurred about this issue including the occurrences in the field in the past years, the type of failure and its possible consequences for the riders. Following the discussions with Transport Canada, BRP decided to proceed with a safety recall on relevant models worldwide on May 11, 2022.
In the United States, BRP could link 312 service contacts (by dealers or customers) and 434 VINs with warranty claims related to front sprocket wear with or without loss of power. One report could also be related in NHTSA claim database (11415023). While the first contacts and warranty claims were received from May 2015, it peaked in 2018 and 2019. BRP still received contacts and warranty claims in 2021 and 2022.
None of those claims or reports were related to injuries or deaths.
10 Affected Products
Vehicles
MAKE | MODEL | YEAR |
CAN-AM | SPYDER F3 | 2015-2019 |
CAN-AM | SPYDER RT | 2015-2019 |
18 Associated Documents
Recall Acknowledgement
RCAK-22V352-5144.pdf 727.939KB
Defect Notice 573 Report
RCLRPT-22V352-9447.PDF 214.332KB
Recall 573 Report
RCLRPT-22V352-1972.PDF 215.742KB
Safety Bulletin
RCSB-22V352-5602.pdf 224.541KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V352-0086.pdf 143.642KB
Manufacturer Notices(to Dealers,etc) – Dealer Letter re Front Sprocket Wear – Potential Loss of Propulsion
RCMN-22V352-7558.pdf 172.208KB
Remedy Instructions and TSB
RCRIT-22V352-3757.pdf 850.174KB
Remedy Instructions and TSB
RCRIT-22V352-1338.pdf 519.767KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V352-1135.pdf 117.844KB
Manufacturer Notices(to Dealers,etc) – Dealer Letter
RCMN-22V352-2445.pdf 171.035KB
Recall 573 Report – 6/16/22
RCLRPT-22V352-7867.PDF 216.009KB
Recall 573 Report – 5/24/22
RCLRPT-22V352-3521.PDF 215.736KB
Recall 573 Report – 6/30/22
RCLRPT-22V352-4567.PDF 215.052KB
Recall 573 Report – 6/15/22
RCLRPT-22V352-1540.PDF 215.886KB
Recall 573 Report – 9/30/22
RCLRPT-22V352-3462.PDF 215.049KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V352-6606.PDF 211.23KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V352-7918.PDF 211.23KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V352-9024.PDF 211.321KB
Latest Recalls Documents
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- Fit 428 Chain
- 17T
- Eye to eye : 30mm
- Countershaft Width 17mm
- Please Check The Size Before You Buy It
- Fit 420 Chain
- 14T
- Eye to eye : 30mm
- Countershaft Width 17mm
- Please Check The Size Before You Buy It
- Made from the finest C49 high-carbon steelAll sprockets are heat-treated and hand-finished to meet or exceed the highest possible quality standards
- Made from Japanese SCM420 chromoly steel alloy
- Heat treated and hand finished to meet or exceed OEM standards
- Outlasts any mild steel or surface hardened sprocket
- Each sprocket goes through 10 quality control checks before it leaves the factory
- JT Sprockets are manufactured the right way โ by hobbing, machining and drilling; this is the only proven way to achieve the closest of tolerances and the most accurate teeth profiles
- 48 Tooth Rear Chain Sprocket ID 52mm for 420 Chain
- Size: Centre Hole 2.68'' (68mm); Inside Diameter: 2.05'' (52mm);Screw mounting hole:0.33'' (8.5mm)
- For your quick use of new accessories, please consult the picture information and product description before purchasing
- 25H 136 Links Chain + 68 Tooth Rear Sprocket,Fits for 2-stroke 49cc Pocket Bike Mini
Bike.
- Package Includes:1 X 25H 136Links Chain;1 X Rear Sprocket; 3X 25H Links .
- About the chain๏ผCombination of a very high strength base material and an exceptionally hardwearing surface result in significantly increased chainwheel life.Chain repeated forging, strict control of materials to ensure the strength,easy to disassemble, easy to clean, reusable.
- About the Rear Sprocket:Their advanced tooth profile, concentricity and accuracy of fit provide maximum power transfer and long-life.
- ใWhat you getใ1x 100% Brand New 420 10T 17mm chain sprocket, 1x buckle. Installation Instruction are NOT Included. NOTE: Please check the dimensions of the product (including but not limited to confirm the correct shaft & chain size & number of teeth) fit what you need before purchasing.
- ใUniversal applicabilityใSuitable for most of sports vehicles such as 50cc 70cc 90cc 110cc 125cc Dirt Pit Mini
Bikes, ATVs, 4 Wheel Moped Go karts 125cc 140cc 150cc 160cc Lifan Loncin Dirt Bike.
- ใ420 chain sprocket Sizeใ420: chain model, (10-17)T: the number of teeth, 17mm: the size of the mounting hole. Please check the dimensions of the sprocket before purchasing. (Detailed dimensions are shown in the pictures).
- ใHigh quality and precisionใThe material selection of the go kart sprocket is in strict accordance with industry standards and is rigorously tested for use after production is completed. The motorcycle front engine sprockets are heat-treated to increase toughness against wear and tear, making the 420 sprockets durable.
- ใPurchase NO WORRYใYour satisfaction is the purpose of our service. If you have any questions about your purchase, please feel free to contact us and we will respond within 24 hours. Be confident that you have a lifetime of customer service from us.
- Made from Japanese SCM420 chromoly steel alloy
- Heat treated and hand finished to meet or exceed OEM standards
- Outlasts any mild steel or surface hardened sprocket
- Each sprocket goes through 10 quality control checks before it leaves the factory
- JT Sprockets are manufactured the right way โ by hobbing, machining and drilling; this is the only proven way to achieve the closest of tolerances and the most accurate teeth profiles
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
WARNING: All involved customers must be notified, all involved units must be corrected as per instruction herein. WARRANTY BULLETIN SAFETY CAMPAIGN Can-Amยฎ On-Road SpyderTM Campaign no.: 2015โ0008 2016โ0005 2017โ0004 2018โ0007 2019โ0016 May 26, 2022 Subject:Front Sprocket Wear – Potential Loss of Propulsion No. 2019-10 IMPORTANT What should you do? โ Do not sell or deliver any involved vehicle that you have in stock as federal law requires you to complete the recall service on these vehicles before retail delivery. โ Unregistered vehicles cannot be sold until the campaign is performed. โ Contact all of your customers who purchased an affected vehicle and inform them about this Safety Recall notice. MODEL YEAR MODEL ADMISSIBLE UNITS 2015 2016 2017 2018 2019 (only some specific VIN) Spyderยฎ F3 Spyderยฎ RT Go to BOSSWeb/Warranty/Campaign Monitoring to know the quantity of units in your inventory impacted by this campaign IMPORTANT โ When a vehicle comes in for service, always type the VIN in Knowledge Center to check for pending campaigns or alerts. โ When performing any work on a vehicle, it is good practice to connect it to BUDS2 to ensure that all needed updates are done. Printed in Canada. (rbg2019-013 en JT) ยฉ2022 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved. 1 / 2 ยฎโข and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. PROBLEM The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. If the vehicle loses propulsion, there is an increased risk of a crash. SOLUTION The repair is NOT yet available. Information about the repair will be announced before August 30, 2022. This bulletin will be revised. In the meantime, BRP will be offering an interim repair procedure in a separate Bulletin. The procedure will act as a temporary solution until the front sprocket replacement is available, as all front sprockets will need to be replaced. The interim procedure will be available on June 30, 2022 at the latest. NOTE: The parts for the repair will gradually be available in a very limited quantity over an extended time period, due to supply chain limitations. BRP will keep you informed in the EXPERIENCE NEWSLETTER of parts availability status. WARRANTY The front sprocket replacement solution will be communicated when available. The claiming procedure will be clarified when the solution becomes available. MY2015 Models Product Line Roadster Unit Model Year 2015 Campaign/Bulletin/ Description 8 / 2019-10 / Front Sprocket(pending remedy) MY2016 Models Product Line Roadster Unit Model Year 2016 Campaign/Bulletin/ Description 5 / 2019-10 / Front Sprocket(pending remedy) MY2017 Models Product Line Roadster Unit Model Year 2017 Campaign/Bulletin/ Description 4 / 2019-10 / Front Sprocket(pending remedy) MY2018 Models Product Line Roadster Unit Model Year 2018 Campaign/Bulletin/ Description 7 / 2019-10 / Front Sprocket(pending remedy) MY2019 Models Product Line Roadster Unit Model Year 2019 Campaign/Bulletin/ Description 16 / 2019-10 / Front Sprocket(pending remedy) 2 / 2 2019-10 SAFETY CAMPAIGN
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May 26, 2022 Re: Front Sprocket Wear – Potential Loss of Propulsion Dear BRP Dealer/Distributor, This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act (Canada), the National Traffic and Motor Vehicle Safety Act (United States) and other applicable laws. BRP has decided that a defect, which relates to motor vehicle safety, exists in some vehicles and is conducting a safety recall. What is the potential problem? The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. If the vehicle loses propulsion, there is an increased risk of a crash. Which models are involved? Certain 2015 to 2019 Can-Amยฎ Spyder RT and F3 vehicles What is the solution? โ BRP will repair, without cost, the involved vehicles. โ BRP will be offering an interim repair procedure. The procedure will act as a temporary solution until the front sprocket replacement is available as all front sprockets will need to be replaced. The interim procedure will be available starting on June 30 and should take less than an hour. โ The parts for the final repair will gradually be available in a very limited quantity over an extended time period, due to supply chain limitations. BRP will keep you informed in the Experience Newsletter of the parts availability status. The replacement procedure will be available starting on August 30. โ Do not deliver any involved vehicle before repair. What should you do? โ Read the Safety Campaign Bulletin. โ Refer to Campaign Monitoring to validate involved vehicle serial numbers. โ Contact all of your customers who purchased an affected vehicle. You must inform your customers about: โ The safety recall. โ The instructions below as to the use of their vehicle. The wear occurs over usage of time and varies between vehicles. In case of a loss of propulsion, you will maintain steering and braking functions, but you will not be able to maintain your speed. If you continue to ride your vehicle before the sprocket replacement, we recommend that you go to your dealer for the interim repair procedure. SAFETY RECALL NOTICE 10101 Science Drive Sturtevant, Wisconsin 53177 USA www.brp.com Page 2 What will BRP do for customers? โ Within direct markets: BRP will send a safety recall letter to all known registered owners. โ Within distributor markets: BRP is notifying its distributors. The distributors are then responsible to deploy the safety recalls in their respective markets and must follow all legal requirements. โ Information for customers will be posted on the Can-Am On-Road public websites. BRP prides itself on being an industry leader and providing you, as well as our customers, with the very best information so we can collectively preserve the reputation of our products. We apologize for any inconvenience this may have caused you or your customers. Sincerely, BRP Customer Services Department If you have questions about this notice, please communicate with us: โ By submitting a Technical Support Request/Report incident in BOSSWeb. A service representative will communicate with you. OR โ 1-800-366-6992 Eastern time Monday to Friday from 10:00 AM to 5:00 PM
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May 26, 2022 Re: Front Sprocket Wear – Potential Loss of Propulsion Dear BRP Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect related to motor vehicle safety exists in the following vehicles. As a result, BRP is conducting a safety recall. Our records show that you own a potentially affected vehicle. What is the potential problem? The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. If the vehicle loses propulsion, there is an increased risk of a crash. Which models are involved? Certain 2015 to 2019 Can-Amยฎ Spyder RT and F3 vehicles What should you do? โ BRP will repair your vehicle at no cost. โ BRP will be offering an interim repair procedure. The procedure will act as a temporary solution until the front sprocket replacement is available as all front sprockets will need to be replaced. The procedure will be available at your dealer starting on June 30 and should take less than an hour. โ The parts for the final repair will gradually be available in a very limited quantity over an extended period, due to supply chain limitations. The replacement procedure should be available at your dealer starting on August 30 and should take less than an hour. โ The wear occurs over usage time and varies between vehicles. In case of a loss of propulsion, you will maintain steering and braking functions, but you will not be able to maintain your speed. If you continue to ride your vehicle before the sprocket replacement, we recommend that you go to your dealer for the interim repair procedure. โ If you leased this vehicle: โ You shall send a copy of this letter to the lessee within ten working days after the day you received this letter. โ You shall do the same with any future letters about this safety recall. 10101 Science Drive Sturtevant, Wisconsin 53177 USA www.brp.com IMPORTANT SAFETY RECALL NOTICE This notice applies to your vehicle Page 2 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V352. If you previously had to replace the front sprocket for this issue and BRP did not cover the cost of the repair, please contact us for reimbursement. However, your vehicle will still need to have the recall repair. What to do if you feel you have received this notice by mistake: This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information regarding your name or address are incorrect, please contact BRP at your earliest convenience. Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitating the process as much as we can. Thank you for your immediate attention to this matter. Sincerely, BRP Customer Services Department If you have questions or need assistance, or to find the nearest authorized BRP dealer: โข Visit www.brp.com โข Or call: 1-888-272-9222 8:00 AM to 8:00 PM Eastern time 7 days a week.
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WARRANTY BULLETIN WARRANTY CAMPAIGN CAUTION: All involved customers must be notified, all involved units must be corrected as per instruction herein. Can-Amยฎ On-Road SpyderTM Campaign no.: 2015โ0009 2016โ0006 2017โ0005 2018โ0008 2019โ0017 June 30, 2022 Subject:Front Sprocket Wear – Interim Solution No. 2019-11 MODEL YEAR MODEL ADMISSIBLE UNITS 2015 2016 2017 2018 2019 (only some specific VIN) Spyderยฎ F3 Spyderยฎ RT Go to BOSSWeb/Warranty/Campaign Monitoring to know the quantity of units in your inventory impacted by this campaign IMPORTANT โ When a vehicle comes in for service, always type the VIN in Knowledge Center to check for pending campaigns or alerts. โ When performing any work on a vehicle, it is good practice to connect it to BUDS2 to ensure that all needed updates are done. PROBLEM As covered in theSAFETY CAMPAIGN BULLETIN 2019-10, the front sprocket may be defective and may be subject to premature wear. SOLUTION This procedure is an interim solution until the final repair is available. Measure front sprocket play to ensure the integrity of the splines. If measurement is within specification, re-tighten sprocket screw to new specification. If measurement is out of specification, replace the front sprocket and tighten sprocket screw to new specification. NOTE: This procedure is an interim solution. Repeat this procedure every 16 000km (10,000 mi) until the final repair is available and done. Printed in Canada. (rbg2019-014 en LG) ยฉ2022 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved. 1 / 6 ยฎโข and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. REQUIRED PARTS Order parts through regular channel. NOTE: Order only if the measurement is not as specified. DESCRIPTION PART NUMBER QTY Front Sprocket 705503239 1 CORRECTIVE ACTION 1. Remove bottom lateral panel on RT models or sprocket cover on F3 models. rbg2019-014-002 TYPICAL RT MODEL rbg2019-014-001 TYPICAL F3 MODEL 2. Remove and keep sprocket screw. rbg2019-014-003 3. Using appropriate cleaner, thoroughly clean the sprocket and shaft surface. SERVICE PRODUCT Pulley Flange Cleaner rbg2019-014-004 4. Apply permanent marker on shaft end and on the side of the sprocket as shown. rbg2019-014-005 5. Properly lift and support the rear on the vehicle. rbg2019-014-006 2 / 6 2019-11 WARRANTY CAMPAIGN 6. Rotate the rear wheel CLOCKWISE until the front sprocket has completed at least one (1) full turn and is returned on horizontal plane. rbg2019-014-007 7. Using a shop ruler or a level and a sharp punch or a miniature pick, trace a line on both sides of the shaft and on the side of the sprocket. NOTE: Using a sharp tool is mandatory to ensure measurement precision. Since the three surfaces to mark are not on the same plan, it is required that: – Technician’s eyes are in line with the tool, – Tool is maintained at 90ยฐ from the surface. rbg2019-014-008 8. Rotate the rear wheel COUNTER-CLOCKWISE until the shaft has completed at least one (1) full turn and is returned on horizontal plane. rbg2019-014-009 9. Place the tool back on the sprocket to line up the previously drawn mark on the shaft. Trace a second line on the side of the sprocket. rbg2019-014-008 10. Measure the distance between both lines. rbg2019-014-011 WARRANTY CAMPAIGN 2019-11 3 / 6 If the distance is less than 5mm (3/16 in), proceed to step 11. If the distance is more than 5mm (3/16in), replace front sprocket with a new one before proceeding to step 11. 11. Reinstall the front sprocket screw and tighten to specification. NOTE: Do not use the SERVICE MANUAL specification. It is correct to reuse the current pulley bolt for the interim procedure. However, it will be asked to change it for the final repair procedure. TIGHTENING TORQUE Front sprocket screw 150Nโขm ยฑ 10Nโขm (111 lbfโขft ยฑ 7 lbfโขft) WARNING The play must be re-evaluated every 16 000km (10,000 mi). WARRANTY Submit a warranty claim using the following information. For claiming procedure, refer to the online DEALER/DISTRIBUTOR WARRANTY GUIDE. MY2015 Models Inspection Only Product Line Roadster Unit Model Year 2015 Campaign/Bulletin/ Description 9 / 2019-11 / Interim solution front sprocket Total Labor time paid 0.3 hour Expiration date October 31, 2023 Inspection and Front Sprocket Replacement Product Line Roadster Unit Model Year 2015 Campaign/Bulletin/ Description 9 / 2019-11 / Interim solution front sprocket Total Labor time paid 0.7 hour (RT models) 0.6 hour (F3 models) Expiration date October 31, 2023 4 / 6 2019-11 WARRANTY CAMPAIGN MY2016 Models Inspection Only Product Line Roadster Unit Model Year 2016 Campaign/Bulletin/ Description 6 / 2019-11 / Interim solution front sprocket Total Labor time paid 0.3 hour Expiration date October 31, 2023 Inspection and Front Sprocket Replacement Product Line Roadster Unit Model Year 2016 Campaign/Bulletin/ Description 6 / 2019-11 / Interim solution front sprocket Total Labor time paid 0.7 hour (RT models) 0.6 hour (F3 models) Expiration date October 31, 2023 MY2017 Models Inspection Only Product Line Roadster Unit Model Year 2017 Campaign/Bulletin/ Description 5 / 2019-11 / Interim solution front sprocket Total Labor time paid 0.3 hour Expiration date October 31, 2023 Inspection and Front Sprocket Replacement Product Line Roadster Unit Model Year 2017 Campaign/Bulletin/ Description 5 / 2019-11 / Interim solution front sprocket Total Labor time paid 0.7 hour (RT models) 0.6 hour (F3 models) Expiration date October 31, 2023 WARRANTY CAMPAIGN 2019-11 5 / 6 MY2018 Models Inspection Only Product Line Roadster Unit Model Year 2018 Campaign/Bulletin/ Description 8 / 2019-11 / Interim solution front sprocket Total Labor time paid 0.3 hour Expiration date October 31, 2023 Inspection and Front Sprocket Replacement Product Line Roadster Unit Model Year 2018 Campaign/Bulletin/ Description 8 / 2019-11 / Interim solution front sprocket Total Labor time paid 0.7 hour (RT models) 0.6 hour (F3 models) Expiration date October 31, 2023 MY2019 Models Inspection Only Product Line Roadster Unit Model Year 2019 Campaign/Bulletin/ Description 17 / 2019-11 / Interim solution front sprocket Total Labor time paid 0.3 hour Expiration date October 31, 2023 Inspection and Front Sprocket Replacement Product Line Roadster Unit Model Year 2019 Campaign/Bulletin/ Description 17 / 2019-11 / Interim solution front sprocket Total Labor time paid 0.7 hour (RT models) 0.6 hour (F3 models) Expiration date October 31, 2023 6 / 6 2019-11 WARRANTY CAMPAIGN
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Printed in Canada. (rbg2019-013_rev1 en JT) ยฉ2022 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved. ยฎโข and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. 1/10 Campaign no.: 2015-0008 2016-0005 2017-0004 2018-0007 2019-0016 May 26, 2022 Subject: Front Sprocket Wear โ Potential Loss of Propulsion No. 2019-10 REVISION 1 September 29, 2022 IMPORTANT What should you do? โ Do not sell or deliver any involved vehicle that you have in stock as federal law requires you to complete the recall service on these vehicles before retail delivery. โ Unregistered vehicles cannot be sold until the campaign is performed. โ Contact all of your customers who purchased an affected vehicle and inform them about this Safety Recall notice. MODEL YEAR MODEL ADMISSIBLE UNITS 2015 2016 2017 2018 2019 (only some specific VIN) Spyderยฎ F3 Spyderยฎ RT Go to BOSSWeb/Warranty/Campaign Monitoring to know the quantity of units in your inventory impacted by this campaign IMPORTANT โ When a vehicle comes in for service, always type the VIN in Knowledge Center to check for pending campaigns or alerts. โ When performing any work on a vehicle, it is good practice to connect it to BUDS2 to ensure that all needed updates are done. 2/4 2019-10 SAFETY CAMPAIGN PROBLEM The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. If the vehicle loses propulsion, there is an increased risk of a crash. SOLUTION Replace the front sprocket and the sprocket screw. NOTE: Due to supply chain limitations, the parts for the repair will gradually be available in a very limited quantity over an extended time period. Parts will be available starting October 31st in Canada and in the United States and starting November 14th in all the other markets. Parts will be released progressively to ensure an even distribution across the network. NOTE: Your order will be processed despite the message generated by selective release “No Availability Date at the Present Time” on BOSSWeb. NOTE: BRP will continue to offer the interim repair procedure (Warranty Bulletin 2019-11). The procedure acts as a temporary solution until the front sprocket replacement is available in sufficient quantity. REQUIRED PARTS DESCRIPTION PART NUMBER QTY Front Sprocket Kit (includes washer) 219800553 1 Screw 250001017 1 CORRECTIVE ACTION A video showing the procedure will be added in the online version of this bulletin on the KNOWLEDGE CENTER in the following weeks. 1. Remove bottom lateral panel on RT models or sprocket cover on F3 models. TYPICAL โ SPYDER RT TYPICAL โ SPYDER F3 2. Remove the drive belt tension. Refer to ADJUSTING THE DRIVE BELT TENSION in DRIVE BELT AND REAR WHEEL subsection of the appropriate online VEHICLE SERVICE MANUAL. 3. Remove and discard sprocket and sprocket screw. 3/4 2019-10 SAFETY CAMPAIGN 4. Using appropriate cleaner, thoroughly clean the shaft surface. Remove all traces of previous anti-seize grease. Make sure to protect the transmission seal from any harmful product before application. Service Product XPS Pulley Flange Cleaner NOTE: Use a soft brush to clean each spline individually. 5. Install the new washer on the shaft. 6. Apply retaining compounds sealant in the splines of the new sprocket on the chamfered side. Make sure that there is a uniform layer of sealant in every spline. Service Product Loctite 609 Retaining Compounds or equivalent (603 available worldwide) 7. Install the new sprocket with the chamfered side first until it is in contact with the washer. Install the new screw. Tighten to specifications. TIGHTENING TORQUE Front sprocket screw 150Nโขm ยฑ 5Nโขm (111 lbfโขft ยฑ 4 lbfโขft) 8. Adjust the drive belt alignment. Refer to ADJUSTING THE DRIVE BELT ALIGNMENT in DRIVE BELT AND REAR WHEEL subsection of the appropriate online VEHICLE SERVICE MANUAL. 9. Adjust the drive belt tension. Refer to ADJUSTING THE DRIVE BELT TENSION in DRIVE BELT AND REAR WHEEL subsection of the appropriate online VEHICLE SERVICE MANUAL. 10. Reinstall all previously removed parts. 4/4 2019-10 SAFETY CAMPAIGN WARRANTY Submit a warranty claim using the following information. For claiming procedure, refer to the online DEALER/DISTRIBUTOR WARRANTY GUIDE. MY2015 Models Product Line Roadster Unit Model Year 2015 Campaign/Bulletin/ Description 8 / 2019-10 / Front sprocket wear Total Labor time paid 0.6 hour (RT models) 0.5 hour (F3 models) MY2016 Models Product Line Roadster Unit Model Year 2016 Campaign/Bulletin/ Description 5 / 2019-10 / Front sprocket wear Total Labor time paid 0.6 hour (RT models) 0.5 hour (F3 models) MY2017 Models Product Line Roadster Unit Model Year 2017 Campaign/Bulletin/ Description 4 / 2019-10 / Front sprocket wear Total Labor time paid 0.6 hour (RT models) 0.5 hour (F3 models) MY2018 Models Product Line Roadster Unit Model Year 2018 Campaign/Bulletin/ Description 7 / 2019-10 / Front sprocket wear Total Labor time paid 0.6 hour (RT models) 0.5 hour (F3 models) MY2019 Models Product Line Roadster Unit Model Year 2019 Campaign/Bulletin/ Description 16 / 2019-10 / Front sprocket wear Total Labor time paid 0.6 hour (RT models) 0.5 hour (F3 models)
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September 29, 2022 Re: Front Sprocket Wear – Potential Loss of Propulsion Dear BRP Customer, Following the previous notice issued in May 2022, this updated notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect related to motor vehicle safety exists in the following vehicles. As a result, BRP is conducting a safety recall. Our records show that you own a potentially affected vehicle. What is the potential problem? The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. If the vehicle loses propulsion, there is an increased risk of a crash. Which models are involved? Certain 2015 to 2019 Can-Amยฎ Spyder RT and F3 vehicles What should you do? โThe final repair is to replace the front sprocket and the sprocket screw. Thereplacement procedure should take less than an hour. โDue to supply chain limitations, the parts for the final repair will gradually be available ina very limited quantity over an extended time period beginning October 31. โContact your authorized BRP Can-Am dealer and schedule an appointment to have the safety recall performed on your vehicle. โBRP will continue to offer an interim repair procedure. The procedure acts as atemporary solution until the parts for the final repair are available in sufficient quantity.The procedure is available at your dealer now and should take less than an hour. โBRP will repair your vehicle at no cost. โThe wear occurs over usage time and varies between vehicles. In case of a loss ofpropulsion, you will maintain steering and braking functions, but you will not be able tomaintain your speed. Please have your sprocket and sprocket screw replaced by yourdealer, and, if you continue to ride your vehicle before the final repair, we recommendthat you go to your dealer for the interim repair procedure.10101 Science Drive Sturtevant, Wisconsin 53177 USA www.brp.com IMPORTANT SAFETY RECALL NOTICE This notice applies to your vehicle Page 2 โ If you leased this vehicle: โ Send a copy of this letter to the lessee within ten working days after the day you received this letter. โ Do the same with any future letters about this safety recall. If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V352. If you previously had to replace the front sprocket for this issue and BRP did not cover the cost of the repair, please contact us for reimbursement. However, your vehicle will still need to have the safety recall repair performed. What to do if you feel you have received this notice by mistake: This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information regarding your name or address are incorrect, please contact BRP at your earliest convenience. Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitating the process as much as we can. Thank you for your immediate attention to this matter. Sincerely, BRP Customer Services Department If you have questions or need assistance, or to find the nearest authorized BRP dealer: โข Visit www.brp.com โข Or call: 1-888-272-9222 8:00 AM to 8:00 PM Eastern time 7 days a week.
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May 26, 2022 Re: Front Sprocket Wear – Potential Loss of Propulsion Dear BRP Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect related to motor vehicle safety exists in the following vehicles. As a result, BRP is conducting a safety recall. Our records show that you own a potentially affected vehicle. What is the potential problem? The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. If the vehicle loses propulsion, there is an increased risk of a crash. Which models are involved? Certain 2015 to 2019 Can-Amยฎ Spyder RT and F3 vehicles What should you do? โ BRP will repair your vehicle at no cost. โ BRP will be offering an interim repair procedure. The procedure will act as a temporary solution until the front sprocket replacement is available as all front sprockets will need to be replaced. The procedure will be available at your dealer starting on June 30 and should take less than an hour. โ The parts for the final repair will gradually be available in a very limited quantity over an extended period, due to supply chain limitations. The replacement procedure should be available at your dealer starting on August 30 and should take less than an hour. โ The wear occurs over usage time and varies between vehicles. In case of a loss of propulsion, you will maintain steering and braking functions, but you will not be able to maintain your speed. If you continue to ride your vehicle before the sprocket replacement, we recommend that you go to your dealer for the interim repair procedure. โ If you leased this vehicle: โ You shall send a copy of this letter to the lessee within ten working days after the day you received this letter. โ You shall do the same with any future letters about this safety recall. 10101 Science Drive Sturtevant, Wisconsin 53177 USA www.brp.com IMPORTANT SAFETY RECALL NOTICE This notice applies to your vehicle Page 2 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V352. If you previously had to replace the front sprocket for this issue and BRP did not cover the cost of the repair, please contact us for reimbursement. However, your vehicle will still need to have the recall repair. What to do if you feel you have received this notice by mistake: This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information regarding your name or address are incorrect, please contact BRP at your earliest convenience. Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitating the process as much as we can. Thank you for your immediate attention to this matter. Sincerely, BRP Customer Services Department If you have questions or need assistance, or to find the nearest authorized BRP dealer: โข Visit www.brp.com โข Or call: 1-888-272-9222 8:00 AM to 8:00 PM Eastern time 7 days a week.
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September 29, 2022 Re: Front Sprocket Wear – Potential Loss of Propulsion Dear BRP Dealer/Distributor, Following the previous notice issued in May 2022, this updated notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act (Canada), the National Traffic and Motor Vehicle Safety Act (United States) and other applicable laws. BRP has decided that a defect, which relates to motor vehicle safety, exists in some vehicles and is conducting a safety recall. What is the potential problem? The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. If the vehicle loses propulsion, there is an increased risk of a crash. Which models are involved? Certain 2015 to 2019 Can-Amยฎ Spyder RT and F3 vehicles What is the solution? โ BRP will repair, without cost, the involved vehicles. โ The final repair is to replace the front sprocket and the sprocket screw. โ Due to supply chain limitations, the parts for the repair will gradually be available in a very limited quantity over an extended time period, starting October 31 in Canada and the United States and November 14 in all the other markets. NOTE: Your order will be processed despite the message generated by selective release “No Availability Date at the Present Time” on BOSSWeb. โ BRP will continue to offer the interim repair procedure. The procedure acts as a temporary solution until the front sprocket replacement is available in sufficient quantity. โ Do not deliver any involved vehicle before the final repair. What should you do? โ Read the Safety Campaign Bulletin. โ Refer to Campaign Monitoring to validate involved vehicle serial numbers. โ Contact all of your customers who purchased an affected vehicle. You must inform your customers about: โ The safety recall SAFETY RECALL NOTICE 10101 Science Drive Sturtevant, Wisconsin 53177 USA www.brp.com Page 2 โ The instructions below as to the use of their vehicle. The wear occurs over usage of time and varies between vehicles. In case of a loss of propulsion, you will maintain steering and braking functions, but you will not be able to maintain your speed. Please have your sprocket and sprocket screw replaced by your dealer, and, if you continue to ride your vehicle before this final repair, we recommend that you go to your dealer for the interim repair procedure. What will BRP do for customers? โ Within direct markets: BRP will send a safety recall letter to all known registered owners. โ Within distributor markets: BRP is notifying its distributors. The distributors are then responsible to deploy the safety recalls in their respective markets and must follow all legal requirements. โ Information for customers will be posted on the Can-Am On-Road public websites. BRP prides itself on being an industry leader and providing you, as well as our customers, with the very best information so we can collectively preserve the reputation of our products. We apologize for any inconvenience this may have caused you or your customers. Sincerely, BRP Customer Services Department If you have questions about this notice, please communicate with us: โ By submitting a Technical Support Request/Report incident in BOSSWeb. A service representative will communicate with you. OR โ 1-800-366-6992 Eastern time Monday to Friday from 10:00 AM to 5:00 PM
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-352 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : MAY 18, 2022 NHTSA Recall No. : 22V-352 Manufacturer Recall No. : TBD Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec – Canada 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 30,389 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2019 Can-Am Spyder F3 and RT Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : Those vehicles may have a front sprocket that was inadequately manufactured. There is a cut-off date for MY 2019. Not all MY 2019 vehicle identification numbers are included. There are 13 633 F3 vehicles included in this population. There are 16 756 RT vehicles included in this population. Production Dates : APR 15, 2014 – APR 15, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the vehicle loses propulsion, there is increased risk of a crash. Description of the Cause : The front sprocket chamfer should start from the minor spline diameter, but the T2 supplier used the major spline diameter to build the tooling. The chamfer end was then shifted outward by spline teeth height. This has an effect on the clamping load. Identification of Any Warning that can Occur : Some customers are reporting noises and vibrations, but this is not the case for all vehicles. Involved Components : Part 573 Safety Recall Report 22V-352 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Front sprocket (sprocket 28 th) Component Description : Front sprocket (sprocket 28 th) Component Part Number : 7050502134 Supplier Identification : Component Manufacturer Name : Will be provided Address : NR NR Country : NR Chronology : Transport Canada opened an Issue Assessment in August 2021 and informed BRP. Transport Canada decided to escalate this assessment into a Preliminary Evaluation (3280-09-28) in January 2022. (BRP was informed shortly after in February 2022). Discussions between Transport Canada and BRP occurred about this issue including the occurrences in the field in the past years, the type of failure and its possible consequences for the riders. Following the discussions with Transport Canada, BRP decided to proceed with a safety recall on relevant models worldwide on May 11, 2022. In the United States, BRP could link 312 service contacts (by dealers or customers) and 434 warranty claims related to front sprocket wear with or without loss of power. One report could also be related in NHTSA claim database. Part 573 Safety Recall Report 22V-352 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : The solution is first, the inspection of the front sprocket to identify the manufacturing date code. Secondly, if the date code is below the threshold, the front sprocket will have to be replaced. However, the parts for the repair will be available in a very limited quantity over an extended period of time due to supply chain limitations. Moreover, the repair procedure is still under validation and will not be published before many weeks. We will have a date to provide to dealers and customers upon launch next week. We will offer to our customers a free interim procedure to allow them to continue to ride for additional kilometers until the front sprocket replacement is available. The procedure is also still under validation but will be published sooner than the replacement procedure. We will have a date to provide to dealers and customers upon launch next week. The vehicles with the interim procedure will not be considered as repaired under the safety recall. We will track them with a campaign, but the safety recall will remain open until the replacement of the front sprocket. Once we will have enough parts supply, we will not offer anymore the interim procedure. If a customer previously had to replace the front sprocket for this issue and BRP did not cover the cost of the repair, he can contact BRP for reimbursement. However, the vehicle will still need to be inspected to verify the date code of the replacement front sprocket and if necessary, replace the front sprocket. How Remedy Component Differs from Recalled Component : The remedy component will be adequately manufactured in the chamfer area. Identify How/When Recall Condition was Corrected in Production : Adequately manufactured parts were received for the vehicles produced starting during the day of April 15, 2019. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : MAY 26, 2022 – JUN 01, 2022 Planned Owner Notification Date : JUN 20, 2022 – JUN 27, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-352 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : JUN 16, 2022 NHTSA Recall No. : 22V-352 Manufacturer Recall No. : Bulletin 2019-10 Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 30,389 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2019 Can-Am Spyder F3 and RT Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : Those vehicles may have a front sprocket that was inadequately manufactured. There is a cut-off date for MY 2019. Not all MY 2019 vehicle identification numbers are included. There are 13 633 F3 vehicles included in this population. There are 16 756 RT vehicles included in this population. Production Dates : APR 15, 2014 – APR 15, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the vehicle loses propulsion, there is increased risk of a crash. Description of the Cause : The front sprocket chamfer should start from the minor spline diameter, but the T2 supplier used the major spline diameter to build the tooling. The chamfer end was then shifted outward by spline teeth height. This has an effect on the clamping load. Identification of Any Warning that can Occur : Some customers are reporting noises and vibrations, but this is not the case for all vehicles. Involved Components : Part 573 Safety Recall Report 22V-352 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Front sprocket (sprocket 28 th) Component Description : Front sprocket (sprocket 28 th) Component Part Number : 7050502134 Supplier Identification : Component Manufacturer Name : Nutech Address : 20 rue Industriel Disraeli Foreign States G0N1E0 Country : Canada Chronology : Transport Canada opened an Issue Assessment in August 2021 and informed BRP. Transport Canada decided to escalate this assessment into a Preliminary Evaluation (3280-09-28) in January 2022. (BRP was informed shortly after in February 2022.) Discussions between Transport Canada and BRP occurred about this issue including the occurrences in the field in the past years, the type of failure and its possible consequences for the riders. Following the discussions with Transport Canada, BRP decided to proceed with a safety recall on relevant models worldwide on May 11, 2022. In the United States, BRP could link 312 service contacts (by dealers or customers) and 434 VINs with warranty claims related to front sprocket wear with or without loss of power. One report could also be related in NHTSA claim database (11415023). While the first contacts and warranty claims were received from May 2015, it peaked in 2018 and 2019. BRP still received contacts and warranty claims in 2021 and 2022. None of those claims or reports were related to injuries or deaths. Part 573 Safety Recall Report 22V-352 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : โ BRP will repair vehicle at no cost. โ BRP will be offering an interim repair procedure. The procedure will act as a temporary solution until the front sprocket replacement is available as all front sprockets will need to be replaced. The procedure will be available at dealers from June 30 and should take less than an hour. Note: We will update this information with the details of the interim repair procedure once published. โ The parts for the repair will gradually be available in a very limited quantity over an extended period, due to supply chain limitations. The replacement procedure should be available at dealers from August 30 and should take less than an hour. The vehicles with the interim procedure will not be considered as repaired under the safety recall. We will track them with a campaign, but the safety recall will remain open until the replacement of the front sprocket. Once we will have enough parts supply, we will not offer anymore the interim procedure. If a customer previously had to replace the front sprocket for this issue and BRP did not cover the cost of the repair, he can contact BRP for reimbursement. However, the vehicle will still need to have the safety recall repair. How Remedy Component Differs from Recalled Component : The remedy component will be adequately manufactured in the chamfer area. Once the replacement procedure is published, we may add more details to this section, as necessary. Identify How/When Recall Condition was Corrected in Production : Adequately manufactured parts were received for the vehicles produced starting during the day of April 15, 2019. Recall Schedule : Description of Recall Schedule : IInformation about the recall was sent to dealers and letters will be sent to customers on June 17. Information about the interim procedure will be sent to dealers around June 30 and about final repair arounf August 30. Planned Dealer Notification Date : MAY 26, 2022 – MAY 27, 2022 Planned Owner Notification Date : JUN 17, 2022 – JUN 17, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-352 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : JUN 30, 2022 NHTSA Recall No. : 22V-352 Manufacturer Recall No. : Bulletin 2019-10 Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 30,389 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2019 Can-Am Spyder F3 and RT Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : Those vehicles may have a front sprocket that was inadequately manufactured. There is a cut-off date for MY 2019. Not all MY 2019 vehicle identification numbers are included. There are 13 633 F3 vehicles included in this population. There are 16 756 RT vehicles included in this population. Production Dates : APR 15, 2014 – APR 15, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the vehicle loses propulsion, there is increased risk of a crash. Description of the Cause : The front sprocket chamfer should start from the minor spline diameter, but the T2 supplier used the major spline diameter to build the tooling. The chamfer end was then shifted outward by spline teeth height. This has an effect on the clamping load. Identification of Any Warning that can Occur : Some customers are reporting noises and vibrations, but this is not the case for all vehicles. Involved Components : Part 573 Safety Recall Report 22V-352 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Front sprocket (sprocket 28 th) Component Description : Front sprocket (sprocket 28 th) Component Part Number : 7050502134 Supplier Identification : Component Manufacturer Name : Nutech Address : 20 rue Industriel Disraeli Foreign States G0N1E0 Country : Canada Chronology : Transport Canada opened an Issue Assessment in August 2021 and informed BRP. Transport Canada decided to escalate this assessment into a Preliminary Evaluation (3280-09-28) in January 2022. (BRP was informed shortly after in February 2022.) Discussions between Transport Canada and BRP occurred about this issue including the occurrences in the field in the past years, the type of failure and its possible consequences for the riders. Following the discussions with Transport Canada, BRP decided to proceed with a safety recall on relevant models worldwide on May 11, 2022. In the United States, BRP could link 312 service contacts (by dealers or customers) and 434 VINs with warranty claims related to front sprocket wear with or without loss of power. One report could also be related in NHTSA claim database (11415023). While the first contacts and warranty claims were received from May 2015, it peaked in 2018 and 2019. BRP still received contacts and warranty claims in 2021 and 2022. None of those claims or reports were related to injuries or deaths. Part 573 Safety Recall Report 22V-352 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : โข BRP will repair the vehicle at no cost. โข BRP will be offering an interim repair procedure. The procedure will act as a temporary solution until the front sprocket final replacement is available as all front sprockets will need to be replaced with a new part. The procedure is an inspection of the front sprocket and, if necessary, an interim replacement. It will be available at dealers from June 30, 2022 and should take less than an hour. The interim repair procedure will need to be repeated every 16,000 km (10,000 mi) until the vehicle is repaired with the front sprocket final replacement. โข The replacement procedure for the final repair should be available at dealers from August 30, 2022 and should take less than an hour. The parts for the final repair will gradually be available in a very limited quantity over an extended period, due to supply chain limitations. The vehicles with the interim procedure will not be considered as repaired under the safety recall. We will track them with a campaign, but the safety recall will remain open until the final repair replacement of the front sprocket. Once we will have enough parts supply, we will not offer anymore the interim procedure. If a customer previously had to replace the front sprocket for this issue and BRP did not cover the cost of the repair, he can contact BRP for reimbursement. However, the vehicle will still need to have the safety recall repair. How Remedy Component Differs from Recalled Component : The remedy component will be adequately manufactured in the chamfer area. Once the replacement procedure is published, we may add more details to this section, as necessary. Identify How/When Recall Condition was Corrected in Production : Adequately manufactured parts were received for the vehicles produced starting during the day of April 15, 2019. Recall Schedule : Description of Recall Schedule : IInformation about the recall was sent to dealers and letters will be sent to customers on June 17. Information about the interim procedure will be sent to dealers around June 30 and about final repair arounf August 30. Planned Dealer Notification Date : MAY 26, 2022 – MAY 27, 2022 Part 573 Safety Recall Report 22V-352 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Planned Owner Notification Date : JUN 17, 2022 – JUN 17, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-352 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : MAY 24, 2022 NHTSA Recall No. : 22V-352 Manufacturer Recall No. : Bulletin 2019-10 Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 30,389 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2019 Can-Am Spyder F3 and RT Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : Those vehicles may have a front sprocket that was inadequately manufactured. There is a cut-off date for MY 2019. Not all MY 2019 vehicle identification numbers are included. There are 13 633 F3 vehicles included in this population. There are 16 756 RT vehicles included in this population. Production Dates : APR 15, 2014 – APR 15, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the vehicle loses propulsion, there is increased risk of a crash. Description of the Cause : The front sprocket chamfer should start from the minor spline diameter, but the T2 supplier used the major spline diameter to build the tooling. The chamfer end was then shifted outward by spline teeth height. This has an effect on the clamping load. Identification of Any Warning that can Occur : Some customers are reporting noises and vibrations, but this is not the case for all vehicles. Involved Components : Part 573 Safety Recall Report 22V-352 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Front sprocket (sprocket 28 th) Component Description : Front sprocket (sprocket 28 th) Component Part Number : 7050502134 Supplier Identification : Component Manufacturer Name : Will be provided Address : NR NR Country : NR Chronology : Transport Canada opened an Issue Assessment in August 2021 and informed BRP. Transport Canada decided to escalate this assessment into a Preliminary Evaluation (3280-09-28) in January 2022. (BRP was informed shortly after in February 2022). Discussions between Transport Canada and BRP occurred about this issue including the occurrences in the field in the past years, the type of failure and its possible consequences for the riders. Following the discussions with Transport Canada, BRP decided to proceed with a safety recall on relevant models worldwide on May 11, 2022. In the United States, BRP could link 312 service contacts (by dealers or customers) and 434 warranty claims related to front sprocket wear with or without loss of power. One report could also be related in NHTSA claim database. Part 573 Safety Recall Report 22V-352 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : โ BRP will repair vehicle at no cost. โ BRP will be offering an interim repair procedure. The procedure will act as a temporary solution until the front sprocket replacement is available as all front sprockets will need to be replaced. The procedure will be available at dealers from June 30 and should take less than an hour. โ The parts for the repair will gradually be available in a very limited quantity over an extended period, due to supply chain limitations. The replacement procedure should be available at dealers from August 30 and should take less than an hour. The vehicles with the interim procedure will not be considered as repaired under the safety recall. We will track them with a campaign, but the safety recall will remain open until the replacement of the front sprocket. Once we will have enough parts supply, we will not offer anymore the interim procedure. If a customer previously had to replace the front sprocket for this issue and BRP did not cover the cost of the repair, he can contact BRP for reimbursement. However, the vehicle will still need to have the safety recall repair. How Remedy Component Differs from Recalled Component : The remedy component will be adequately manufactured in the chamfer area. Once the replacement procedure is published, we may add more details to this section, as necessary. Identify How/When Recall Condition was Corrected in Production : Adequately manufactured parts were received for the vehicles produced starting during the day of April 15, 2019. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : MAY 26, 2022 – JUN 01, 2022 Planned Owner Notification Date : JUN 20, 2022 – JUN 27, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-352 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : SEP 30, 2022 NHTSA Recall No. : 22V-352 Manufacturer Recall No. : Bulletin 2019-10 Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 30,389 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2019 Can-Am Spyder F3 and RT Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : Those vehicles may have a front sprocket that was inadequately manufactured. There is a cut-off date for MY 2019. Not all MY 2019 vehicle identification numbers are included. There are 13 633 F3 vehicles included in this population. There are 16 756 RT vehicles included in this population. Production Dates : APR 15, 2014 – APR 15, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the vehicle loses propulsion, there is increased risk of a crash. Description of the Cause : The front sprocket chamfer should start from the minor spline diameter, but the T2 supplier used the major spline diameter to build the tooling. The chamfer end was then shifted outward by spline teeth height. This has an effect on the clamping load. Identification of Any Warning that can Occur : Some customers are reporting noises and vibrations, but this is not the case for all vehicles. Involved Components : Part 573 Safety Recall Report 22V-352 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Front sprocket (sprocket 28 th) Component Description : Front sprocket (sprocket 28 th) Component Part Number : 7050502134 Supplier Identification : Component Manufacturer Name : Nutech Address : 20 rue Industriel Disraeli Foreign States G0N1E0 Country : Canada Chronology : Transport Canada opened an Issue Assessment in August 2021 and informed BRP. Transport Canada decided to escalate this assessment into a Preliminary Evaluation (3280-09-28) in January 2022. (BRP was informed shortly after in February 2022.) Discussions between Transport Canada and BRP occurred about this issue including the occurrences in the field in the past years, the type of failure and its possible consequences for the riders. Following the discussions with Transport Canada, BRP decided to proceed with a safety recall on relevant models worldwide on May 11, 2022. In the United States, BRP could link 312 service contacts (by dealers or customers) and 434 VINs with warranty claims related to front sprocket wear with or without loss of power. One report could also be related in NHTSA claim database (11415023). While the first contacts and warranty claims were received from May 2015, it peaked in 2018 and 2019. BRP still received contacts and warranty claims in 2021 and 2022. None of those claims or reports were related to injuries or deaths. Part 573 Safety Recall Report 22V-352 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : โข BRP will repair the vehicle at no cost. โข The final repair is to replace the front sprocket and the sprocket screw. The replacement procedure should take less than an hour. Due to supply chain limitations, the parts for the repair will gradually be available in a very limited quantity over an extended period, starting October 31, 2022. โข BRP will continue to offer the interim repair procedure. The procedure acts as a temporary solution until the front sprocket replacement is available in sufficient quantity. The procedure is an inspection of the front sprocket and, if necessary, an interim replacement. It is available at dealers from June 30, 2022 and should take less than an hour. The interim repair procedure will need to be repeated every 16,000 km (10,000 mi) until the vehicle is repaired with the final repair procedure. โข The vehicles with the interim procedure will not be considered as repaired under the safety recall. We will track them with a campaign, but the safety recall will remain open until the final repair (replacement of the front sprocket and sprocket screw). โข Once we will have enough parts supply, we will stop offering the interim procedure. โข If a customer previously had to replace the front sprocket for this issue and BRP did not cover the cost of the repair, he can contact BRP for reimbursement. However, the vehicle will still need to have the safety recall repair. How Remedy Component Differs from Recalled Component : The remedy component will be adequately manufactured in the chamfer area. Once the replacement procedure is published, we may add more details to this section, as necessary. Identify How/When Recall Condition was Corrected in Production : Adequately manufactured parts were received for the vehicles produced starting during the day of April 15, 2019. Recall Schedule : Description of Recall Schedule : Dealers: Initial recall information issued on May 26 and letters mailed on May 27, 2022. Updated bulletin issued on June 30, 2022. Final repair information issued on September 29, 2022, and mailing planned before October 14, 2022. Customers: Initial recall information issued on May 26 and letters mailed on June 17, 2022. Final repair information issued on September 29, 2022, and mailing planned before October 31, 2022. Planned Dealer Notification Date : MAY 26, 2022 – OCT 14, 2022 Planned Owner Notification Date : JUN 17, 2022 – OCT 31, 2022 Part 573 Safety Recall Report 22V-352 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-352 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : MAY 24, 2022 NHTSA Recall No. : 22V-352 Manufacturer Recall No. : Bulletin 2019-10 Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec – Canada 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 30,389 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2019 Can-Am Spyder F3 and RT Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : Those vehicles may have a front sprocket that was inadequately manufactured. There is a cut-off date for MY 2019. Not all MY 2019 vehicle identification numbers are included. There are 13 633 F3 vehicles included in this population. There are 16 756 RT vehicles included in this population. Production Dates : APR 15, 2014 – APR 15, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the vehicle loses propulsion, there is increased risk of a crash. Description of the Cause : The front sprocket chamfer should start from the minor spline diameter, but the T2 supplier used the major spline diameter to build the tooling. The chamfer end was then shifted outward by spline teeth height. This has an effect on the clamping load. Identification of Any Warning that can Occur : Some customers are reporting noises and vibrations, but this is not the case for all vehicles. Involved Components : Part 573 Safety Recall Report 22V-352 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Front sprocket (sprocket 28 th) Component Description : Front sprocket (sprocket 28 th) Component Part Number : 7050502134 Supplier Identification : Component Manufacturer Name : Will be provided Address : NR NR Country : NR Chronology : Transport Canada opened an Issue Assessment in August 2021 and informed BRP. Transport Canada decided to escalate this assessment into a Preliminary Evaluation (3280-09-28) in January 2022. (BRP was informed shortly after in February 2022). Discussions between Transport Canada and BRP occurred about this issue including the occurrences in the field in the past years, the type of failure and its possible consequences for the riders. Following the discussions with Transport Canada, BRP decided to proceed with a safety recall on relevant models worldwide on May 11, 2022. In the United States, BRP could link 312 service contacts (by dealers or customers) and 434 warranty claims related to front sprocket wear with or without loss of power. One report could also be related in NHTSA claim database. Part 573 Safety Recall Report 22V-352 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : โ BRP will repair vehicle at no cost. โ BRP will be offering an interim repair procedure. The procedure will act as a temporary solution until the front sprocket replacement is available as all front sprockets will need to be replaced. The procedure will be available at dealers from June 30 and should take less than an hour. โ The parts for the repair will gradually be available in a very limited quantity over an extended period, due to supply chain limitations. The replacement procedure should be available at dealers from August 30 and should take less than an hour. The vehicles with the interim procedure will not be considered as repaired under the safety recall. We will track them with a campaign, but the safety recall will remain open until the replacement of the front sprocket. Once we will have enough parts supply, we will not offer anymore the interim procedure. If a customer previously had to replace the front sprocket for this issue and BRP did not cover the cost of the repair, he can contact BRP for reimbursement. However, the vehicle will still need to have the safety recall repair. How Remedy Component Differs from Recalled Component : The remedy component will be adequately manufactured in the chamfer area. Once the replacement procedure is published, we may add more details to this section, as necessary. Identify How/When Recall Condition was Corrected in Production : Adequately manufactured parts were received for the vehicles produced starting during the day of April 15, 2019. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : MAY 26, 2022 – JUN 01, 2022 Planned Owner Notification Date : JUN 20, 2022 – JUN 27, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-352 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : JUN 15, 2022 NHTSA Recall No. : 22V-352 Manufacturer Recall No. : Bulletin 2019-10 Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 30,389 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2019 Can-Am Spyder F3 and RT Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : Those vehicles may have a front sprocket that was inadequately manufactured. There is a cut-off date for MY 2019. Not all MY 2019 vehicle identification numbers are included. There are 13 633 F3 vehicles included in this population. There are 16 756 RT vehicles included in this population. Production Dates : APR 15, 2014 – APR 15, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The front sprocket may be defective and may be subject to premature wear. Over time, the vehicle could lose propulsion. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the vehicle loses propulsion, there is increased risk of a crash. Description of the Cause : The front sprocket chamfer should start from the minor spline diameter, but the T2 supplier used the major spline diameter to build the tooling. The chamfer end was then shifted outward by spline teeth height. This has an effect on the clamping load. Identification of Any Warning that can Occur : Some customers are reporting noises and vibrations, but this is not the case for all vehicles. Involved Components : Part 573 Safety Recall Report 22V-352 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Front sprocket (sprocket 28 th) Component Description : Front sprocket (sprocket 28 th) Component Part Number : 7050502134 Supplier Identification : Component Manufacturer Name : Nutech Address : 20 rue Industriel Disraeli Foreign States G0N1E0 Country : Canada Chronology : Transport Canada opened an Issue Assessment in August 2021 and informed BRP. Transport Canada decided to escalate this assessment into a Preliminary Evaluation (3280-09-28) in January 2022. (BRP was informed shortly after in February 2022). Discussions between Transport Canada and BRP occurred about this issue including the occurrences in the field in the past years, the type of failure and its possible consequences for the riders. Following the discussions with Transport Canada, BRP decided to proceed with a safety recall on relevant models worldwide on May 11, 2022. In the United States, BRP could link 312 service contacts (by dealers or customers) and 434 warranty claims related to front sprocket wear with or without loss of power. One report could also be related in NHTSA claim database. Part 573 Safety Recall Report 22V-352 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : โ BRP will repair vehicle at no cost. โ BRP will be offering an interim repair procedure. The procedure will act as a temporary solution until the front sprocket replacement is available as all front sprockets will need to be replaced. The procedure will be available at dealers from June 30 and should take less than an hour. Note: We will update this information with the details of the interim repair procedure once published. โ The parts for the repair will gradually be available in a very limited quantity over an extended period, due to supply chain limitations. The replacement procedure should be available at dealers from August 30 and should take less than an hour. The vehicles with the interim procedure will not be considered as repaired under the safety recall. We will track them with a campaign, but the safety recall will remain open until the replacement of the front sprocket. Once we will have enough parts supply, we will not offer anymore the interim procedure. If a customer previously had to replace the front sprocket for this issue and BRP did not cover the cost of the repair, he can contact BRP for reimbursement. However, the vehicle will still need to have the safety recall repair. How Remedy Component Differs from Recalled Component : The remedy component will be adequately manufactured in the chamfer area. Once the replacement procedure is published, we may add more details to this section, as necessary. Identify How/When Recall Condition was Corrected in Production : Adequately manufactured parts were received for the vehicles produced starting during the day of April 15, 2019. Recall Schedule : Description of Recall Schedule : IInformation about the recall was sent to dealers and letters will be sent to customers on June 17. Information about the interim procedure will be sent to dealers around June 30 and about final repair arounf August 30. Planned Dealer Notification Date : MAY 26, 2022 – MAY 27, 2022 Planned Owner Notification Date : JUN 17, 2022 – JUN 17, 2022 * NR – Not Reported
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