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June 9, 2022 NHTSA CAMPAIGN NUMBER: 22V410000
Step Treads Inadequately Secured to Step Brackets
The step treads may detach from the step bracket, increasing the risk of injury.
NHTSA Campaign Number: 22V410
Manufacturer Forest River, Inc.
Components EQUIPMENT, STRUCTURE
Potential Number of Units Affected 607
Summary
Forest River, Inc. (Forest River
) is recalling certain 2022 Prime Time Crusader and Sanibel fifth wheel travel trailers. The step treads are inadequately secured to the step brackets.
Remedy
Dealers will install an elevator bolt to properly secure tread to the steps, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Forest River customer service at 1-574-862-1025. Forest River
’s number for this recall is 49-1523.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2022 Prime Time Manufacturing – Crusader fifth-wheel travel trailer recreational vehicles and 2022 Prime Time Manufacturing – Sanibel fifth-wheel travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The step treads leading to the upper deck of the fifth-wheel are inadequately secured to the step brackets.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
The step tread(s) may detach from the step bracket, which may cause personal injury.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River
dealership or service center to secure the step treds properly. It is preferable if you have your selling dealership perform the remedy. Forest River
completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .30 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Crusader & Sanibel
Forest River, Inc
Attn: Warranty Manager
200 SR 19 North
Wakarusa, IN 46573
RECALL 22V410 / 2022-302 REMEDY INSTRUCTIONS
Make(s): CRUSADER & SANIBEL Model(s): MANY, SEE BELOW Model Year(s): 2022 | Repair Code: RC-037-01-00-004196 Allotted Time: .30 HRS. Inspection Code: N/A Allotted Time: N/A |
Concern: The step treads leading to the upper deck of the fifth-wheel are inadequately secured to the step brackets. | Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100334625 Part(s) Return: NO |
Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2022 – SANIBEL – SNF3102RSWB, SNF3602WB, SNF3802WB, SNF3803WB & SNF3902WB
CERTAIN 2022 – CRUSADER – CSF305RLP, CSF335RLP, CSF33BH, CSF382MBH & CSF395BHL
PARTS KIT (ORDER FROM PRIME TIME):
4 – ¼”-20 X 1 ½” ELEVATOR BOLT
4 – ¼” FLAT WASHER
4 – ¼” NYLON LOCK NUT
TOOLS NEEDED:
– DRILL
– ¼” DRILL BIT
– 7/16” SOCKET
– DEAD BLOW HAMMER
STEP 1: REMOVE THE TWO REAR SCREWS IN EACH STEP TREAD;
- LEAVE THE FRONT SCREWS IN PLACE AS THESE WILL NOT BE REMOVED OR REPLACED;
STEP 2: RUN A LONGER SCREW UP THROUGH EXISTING HOLE TO PENETRATE THE TOP OF THE STEP TREAD;
- DOING THIS WILL MARK THE TREAD FOR DRILLING;
- SEE FIGURE 1
STEP 3: DRILL THE STEP TREAD USING THE ¼” BIT. DRILL THROUGH BOTH THE TREAD AND STEP BRACKET;
- SEE FIGURE 2
STEP 4: INSERT THE ¼”-20 X 1 ½” ELEVATOR BOLT IN BOTH HOLES DRILLED IN THE STEP TREADS;
- SEE FIGURE 3
STEP 5: HIT TOP OF ELEVATOR BOLT WITH THE DEAD BLOW HAMMER TO SEAT INTO STEP TREAD;
- SEE FIGURE 4
STEP 6: PUT A ¼” FLAT WASHER ON THE ELEVATOR BOLT;
STEP 7: INSTALL THE ¼”” NYLON LOCK NUT USING A 7/16” SOCKET;
- SEE FIGURE 5
STEP 8: USE 7/16” SOCKET TO TIGHTEN NUT;
- PUTTING PRESSURE ON THE TOP OF ELEVATOR BOLT;
- DRAW THE ELEVATOR BOLT HEAD FLUSH TO THE TOP OF THE STEP TREAD;
- THIS WILL PREVENT THE ELEVATOR BOLT FROM SPINNING;
- SEE FIGURE 6 FOR FINISHED LOOK
STEP 9: CLEAN AND VACUUM;
STEP 10: CLAIM REPAIR CODE.
Chronology :
On June 8, 2022, Forest River’s Office of Corporate Compliance (“OCC”) was notified by the Prime Time – Crusader and Sanibel manufacturing plant that they received a dealer complaint on June 7, 2022, of the step treads leading to the “up stairs” portion of the fifth-wheel that began detaching from the step support brackets.
OCC began researching this concern the same day. Working together and rapidly, Corporate Codes & Standards, the manufacturing plant and OCC identified the concern. Due to the nature of the failure, it was decided to call an emergency Corporate Safety Committee meeting for the same day.
On the same day, June 8, 2022, the Corporate Safety Committee voted to recall the vehicles and remedy the concern.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
PRIME TIME | CRUSADER | 2022 |
PRIME TIME | SANIBEL | 2022 |
9 Associated Documents
Recall 573 Report – 6/13/2022
RCLRPT-22V410-4617.PDF 215.615KB
Defect Notice 573 Report
RCLRPT-22V410-8935.PDF 215.632KB
Recall Acknowledgement
RCAK-22V410-3969.pdf 645.794KB
Remedy Instructions and TSB
RCRIT-22V410-5751.pdf 242.712KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V410-8062.pdf 204.696KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V410-0725.pdf 172.973KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V410-5138.PDF 211.136KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V410-4666.PDF 211.243KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V410-2980.PDF 211.326KB
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SEOCONTENT-START
Page 1 of 2 RECALL 22V410 / 2022-302 REMEDY INSTRUCTIONS Make(s): CRUSADER & SANIBEL Model(s): MANY, SEE BELOW Model Year(s): 2022 Concern: The step treads leading to the upper deck of the fifth-wheel are inadequately secured to the step brackets. Repair Code: RC-037-01-00-004196 Allotted Time: .30 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100334625 Part(s) Return: NO Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. CERTAIN 2022 – SANIBEL – SNF3102RSWB, SNF3602WB, SNF3802WB, SNF3803WB & SNF3902WB CERTAIN 2022 – CRUSADER – CSF305RLP, CSF335RLP, CSF33BH, CSF382MBH & CSF395BHL PARTS KIT (ORDER FROM PRIME TIME): 4 – ¼”-20 X 1 ½” ELEVATOR BOLT 4 – ¼” FLAT WASHER 4 – ¼” NYLON LOCK NUT TOOLS NEEDED: – DRILL – ¼” DRILL BIT – 7/16” SOCKET – DEAD BLOW HAMMER STEP 1: REMOVE THE TWO REAR SCREWS IN EACH STEP TREAD; • LEAVE THE FRONT SCREWS IN PLACE AS THESE WILL NOT BE REMOVED OR REPLACED; STEP 2: RUN A LONGER SCREW UP THROUGH EXISTING HOLE TO PENETRATE THE TOP OF THE STEP TREAD; • DOING THIS WILL MARK THE TREAD FOR DRILLING; • SEE FIGURE 1 STEP 3: DRILL THE STEP TREAD USING THE ¼” BIT. DRILL THROUGH BOTH THE TREAD AND STEP BRACKET; • SEE FIGURE 2 STEP 4: INSERT THE ¼”-20 X 1 ½” ELEVATOR BOLT IN BOTH HOLES DRILLED IN THE STEP TREADS; • SEE FIGURE 3 STEP 5: HIT TOP OF ELEVATOR BOLT WITH THE DEAD BLOW HAMMER TO SEAT INTO STEP TREAD; • SEE FIGURE 4 STEP 6: PUT A ¼” FLAT WASHER ON THE ELEVATOR BOLT; STEP 7: INSTALL THE ¼”” NYLON LOCK NUT USING A 7/16” SOCKET; • SEE FIGURE 5 STEP 8: USE 7/16” SOCKET TO TIGHTEN NUT; • PUTTING PRESSURE ON THE TOP OF ELEVATOR BOLT; • DRAW THE ELEVATOR BOLT HEAD FLUSH TO THE TOP OF THE STEP TREAD; • THIS WILL PREVENT THE ELEVATOR BOLT FROM SPINNING; • SEE FIGURE 6 FOR FINISHED LOOK STEP 9: CLEAN AND VACUUM; STEP 10: CLAIM REPAIR CODE. Page 2 of 2 RECALL 22V410 / 2022-302 REMEDY INSTRUCTIONS Make(s): CRUSADER & SANIBEL Model(s): MANY, SEE BELOW Model Year(s): 2022 Concern: The step treads leading to the upper deck of the fifth-wheel are inadequately secured to the step brackets. Repair Code: RC-037-01-00-004196 Allotted Time: .30 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100334625 Part(s) Return: NO FIGURE 1 FIGURE 2 FIGURE 3 FIGURE 4 FIGURE 5 FIGURE 6
**************************************************************************************************************
IMPORTANT SAFETY RECALL Page 1 of 2 July 5, 2022 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2022 Prime Time Manufacturing – Crusader fifth-wheel travel trailer recreational vehicles and 2022 Prime Time Manufacturing – Sanibel fifth-wheel travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The step treads leading to the upper deck of the fifth-wheel are inadequately secured to the step brackets. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. The step tread(s) may detach from the step bracket, which may cause personal injury. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership or service center to secure the step treds properly. It is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is .30 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Crusader & Sanibel Forest River, Inc Attn: Warranty Manager 200 SR 19 North Wakarusa, IN 46573 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V410 CANADA RECALL: 2022-302 FR ID: 49-1523 <> <> <
> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 WHAT IF YOU NO LONGER OWN THIS VEHICLE? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY FOREST RIVER ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: CONTACT PHONE CUSTOMER SERVICE (574) 862-1025 If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address: For Canadian Owners Please Contact: Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2022-302 For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 22V410 Sincerely, Forest River Inc. Office of Corporate Compliance**************************************************************************************************************IMPORTANT SAFETY RECALL Page 1 of 2 July 5, 2022 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2022 Prime Time Manufacturing – Crusader fifth-wheel travel trailer recreational vehicles and 2022 Prime Time Manufacturing – Sanibel fifth-wheel travel trailer recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). Certain Crusader designated Date range of production is February 2022 through June 2022. Certain Sanibel designated Date range of production is March 2022 through June 2022. DEFECT/NONCOMPLIANCE: The step treads leading to the upper deck of the fifth wheel are not secured properly to the step brackets. EVALUATION OF RISK: The step tread(s) may detach from the step bracket, which may cause personal injury. SERVICE PROCEDURE: Dealership Service Department procedures for addressing the step treads remedy can be found on Dealer Connect. WHAT IS THE PART NUMBER OF THE REMEDY KIT? F100334625, One Kit per Vehicle PARTS AND RETURN: Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 22V410 2022-302 RC-037-01-00-004196 REMEDY INTERIOR STEP TREADS .30 HRS. HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (574) 862-1025 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V410 CANADA RECALL: 2022-302 FR ID: 49-1523 <> < > <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 The Recall shall be considered the utmost priority to remedy the certain 2022 Prime Time Manufacturing – Crusader fifth-wheel travel trailer recreational vehicles and 2022 Prime Time Manufacturing – Sanibel fifth-wheel travel trailer recreational vehicles in question. The retail consumer shall not be charged any amount of monies for remedy to their certain 2022 Prime Time Manufacturing – Crusader fifth-wheel travel trailer recreational vehicles and 2022 Prime Time Manufacturing – Sanibel fifth-wheel travel trailer recreational vehicles listed under this Recall. If your dealership has already performed the remedy to certain 2022 Prime Time Manufacturing – Crusader fifth-wheel travel trailer recreational vehicles and 2022 Prime Time Manufacturing – Sanibel fifth-wheel travel trailer recreational vehicles, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty on certain 2022 Prime Time Manufacturing – Crusader fifth-wheel travel trailer recreational vehicles and 2022 Prime Time Manufacturing – Sanibel fifth-wheel travel trailer recreational vehicles, in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-410 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : JUN 09, 2022 NHTSA Recall No. : 22V-410 Manufacturer Recall No. : 49-1523 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 607 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Forest River – Prime Time Crusader Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Using manufacturing and engineering documents, the manufacturing plant was able to determine the first vehicle. The scope ended on June 8, 2022, as the manufacturing plant put a stop ship on affected vehicles until they were remedied. 2022 CRUSADER CSF305RLP 19 2022 CRUSADER CSF335RLP 106 2022 CRUSADER CSF33BH 118 2022 CRUSADER CSF382MBH 30 2022 CRUSADER CSF395BHL 53 Production Dates : FEB 28, 2022 – JUN 08, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-410 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 Forest River – Prime Time Sanibel Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Using manufacturing and engineering documents, the manufacturing plant was able to determine the first vehicle. The scope ended on June 8, 2022, as the manufacturing plant put a stop ship on affected vehicles until they were remedied. 2022 SANIBEL SNF3102RSWB 164 2022 SANIBEL SNF3602WB 7 2022 SANIBEL SNF3802WB 30 2022 SANIBEL SNF3803WB 1 2022 SANIBEL SNF3902WB 79 Production Dates : MAR 07, 2022 – JUN 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The step treads leading to the upper deck of the fifth-wheel are inadequately secured to the step brackets. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The step tread(s) may detach from the step bracket, which may cause personal injury. Description of the Cause : Inadequately secured step treads to the step brackets. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Step Tread Component Description : Tread, Step Component Part Number : None Supplier Identification : Part 573 Safety Recall Report 22V-410 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On June 8, 2022, Forest River’s Office of Corporate Compliance (“OCC”) was notified by the Prime Time – Crusader and Sanibel manufacturing plant that they received a dealer complaint on June 7, 2022, of the step treads leading to the “up stairs” portion of the fifth-wheel that began detaching from the step support brackets. OCC began researching this concern the same day. Working together and rapidly, Corporate Codes & Standards, the manufacturing plant and OCC identified the concern. Due to the nature of the failure, it was decided to call an emergency Corporate Safety Committee meeting for the same day. On the same day, June 8, 2022, the Corporate Safety Committee voted to recall the vehicles and remedy the concern. Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy to the step tread(s). What is the Forest River Customer Service Phone Number? (574) 862-1025 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: SANIBEL & CRUSADER Forest River, Inc. Attn: WARRANTY MANAGER 200 SR 19 North Wakarusa, IN 46573 How Remedy Component Differs The remedy will be to remove the #8 x ¾” pan head screw from the rear two mounting locations. Then a dealer will install an elevator bolt through Part 573 Safety Recall Report 22V-410 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 from Recalled Component : the step treads, then a flat washer, spring washer, blue lock-tight and a hex nut to clamp the step treads permanently in place, in two locations. Identify How/When Recall Condition was Corrected in Production : All affected vehicles at the manufacturing plant were placed on a stop ship status on June 8, 2022. The manufacturing plant began using the remedy on the step treads the week of June 8, 2022. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : JUL 08, 2022 – JUL 08, 2022 Planned Owner Notification Date : JUL 08, 2022 – JUL 08, 2022 * NR – Not Reported**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-410 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : JUN 13, 2022 NHTSA Recall No. : 22V-410 Manufacturer Recall No. : 49-1523 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 607 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Forest River Prime Time Crusader Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Using manufacturing and engineering documents, the manufacturing plant was able to determine the first vehicle. The scope ended on June 8, 2022, as the manufacturing plant put a stop ship on affected vehicles until they were remedied. 2022 CRUSADER CSF305RLP 19 2022 CRUSADER CSF335RLP 106 2022 CRUSADER CSF33BH 118 2022 CRUSADER CSF382MBH 30 2022 CRUSADER CSF395BHL 53 Production Dates : FEB 28, 2022 – JUN 08, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-410 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 Forest River Inc. Prime Time Sanibel Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Using manufacturing and engineering documents, the manufacturing plant was able to determine the first vehicle. The scope ended on June 8, 2022, as the manufacturing plant put a stop ship on affected vehicles until they were remedied. 2022 SANIBEL SNF3102RSWB 164 2022 SANIBEL SNF3602WB 7 2022 SANIBEL SNF3802WB 30 2022 SANIBEL SNF3803WB 1 2022 SANIBEL SNF3902WB 79 Production Dates : MAR 07, 2022 – JUN 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The step treads leading to the upper deck of the fifth-wheel are inadequately secured to the step brackets. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The step tread(s) may detach from the step bracket, which may cause personal injury. Description of the Cause : Inadequately secured step treads to the step brackets. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Step Tread Component Description : Tread, Step Component Part Number : None Supplier Identification : Part 573 Safety Recall Report 22V-410 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On June 8, 2022, Forest River’s Office of Corporate Compliance (“OCC”) was notified by the Prime Time – Crusader and Sanibel manufacturing plant that they received a dealer complaint on June 7, 2022, of the step treads leading to the “up stairs” portion of the fifth-wheel that began detaching from the step support brackets. OCC began researching this concern the same day. Working together and rapidly, Corporate Codes & Standards, the manufacturing plant and OCC identified the concern. Due to the nature of the failure, it was decided to call an emergency Corporate Safety Committee meeting for the same day. On the same day, June 8, 2022, the Corporate Safety Committee voted to recall the vehicles and remedy the concern. Part 573 Safety Recall Report 22V-410 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy to the step tread(s). The remedy will be to remove the #8 x ¾” pan head screw from the rear two mounting locations. Then a dealer will install an elevator bolt through the step treads, then a flat washer, spring washer, blue lock-tight and a hex nut to clamp the step treads permanently in place, in two locations. What is the Forest River Customer Service Phone Number? (574) 862-1025 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: SANIBEL & CRUSADER Forest River, Inc. Attn: WARRANTY MANAGER 200 SR 19 North Wakarusa, IN 46573 How Remedy Component Differs from Recalled Component : The remedy will be to remove the #8 x ¾” pan head screw from the rear two mounting locations. Then a dealer will install an elevator bolt through the step treads, then a flat washer, spring washer, blue lock-tight and a hex nut to clamp the step treads permanently in place, in two locations. Identify How/When Recall Condition was Corrected in Production : All affected vehicles at the manufacturing plant were placed on a stop ship status on June 8, 2022. The manufacturing plant began using the remedy on the step treads the week of June 8, 2022. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : JUL 08, 2022 – JUL 08, 2022 Planned Owner Notification Date : JUL 08, 2022 – JUL 08, 2022 * NR – Not ReportedSEOCONTENT-END