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June 15, 2022 NHTSA CAMPAIGN NUMBER: 22V425000
Transmission May Slip Into Unexptected Gear
A miscalibrated actuator may cause the transmission to shift into an unexpected gear, increasing the risk of a crash.
NHTSA Campaign Number: 22V425
Manufacturer PACCAR Incorporated
Components POWER TRAIN
Potential Number of Units Affected 402
Summary
PACCAR, Incorporated (PACCAR
) is recalling certain 2022 Kenworth
T180, 2021-2023 Kenworth
T280, 2022-2023 Kenworth
T380, 2022-2023 Peterbilt
536, and 537 vehicles. Internal components of the transmission actuator may slip, causing the actuator to become miscalibrated.
Remedy
Dealers will replace the transmission actuator, free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact PACCAR’s customer service at 1-425-828-5888 (Kenworth
); 1-940-591-4220 (Peterbilt
). PACCAR
’s number for this recall is 22KWD and 22PBD.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
05-17-22: Paccar Plant notified Safety & Compliance of potential issue with transmission actuators, per feedback from the supplier.
05-18-22: Meeting held with supplier, Supplier Quality and Safety & Compliance to discuss. Containment at plants is complete, and all affected trucks are on hold at Paccar plants per supplierโs recommendation. Review of inventory at Paccar
Parts begins to quarantine all suspect inventory. Safety & Compliance opens investigation.
05-20-22: Short term corrective action proposed is to rework existing inventory to add a keyway to prevent relative motion between the ring gear and shaft. Validation plan is reviewed between the supplier and Paccar.
05-31-22: Short term corrective action passes preliminary validation testing. Parts procurement in process for rework. Reworked parts will have a green dot on the part identification label for traceability.
06-08-22: Internal team completes summary of investigation. Affected population firmed.
06-09-22: Safety committee meeting held. The committee concurs that a safety related defect exists and the affected population shall be recalled.
10 Affected Products
Vehicles
MAKE | MODEL | YEAR |
KENWORTH![]() | T180 | 2022 |
KENWORTH![]() | T280 | 2021-2023 |
KENWORTH![]() | T380 | 2022-2023 |
PETERBILT![]() | 536 | 2022-2023 |
PETERBILT![]() | 537 | 2022-2023 |
6 Associated Documents
Defect Notice 573 Report
RCLRPT-22V425-5817.PDF 215.955KB
Recall Acknowledgement
RCAK-22V425-9569.pdf 849.811KB
Safety Bulletin
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V425-2824.pdf 150.909KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V425-3432.pdf 220.261KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V425-5801.pdf 145.726KB
Latest Recalls Documents
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SEOCONTENT-START
Our records indicate that these vehicles are affected by 22PBD and are owned by July 22, 2022 Subject: Safety Recall: 22PBD – Allison Transmission Actuator Slip NHTSA: #22V425 EXPIRATION DATE: NONE This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page. Dear Peterbilt Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Peterbilt
has decided that a defect which relates to motor vehicle safety exists in certain 2020 through 2023 Model Year, 536 and 537 chassis built from 6/17/2020 through 4/26/2022 and equipped with an Allison 1000 or 2000 series automatic transmission. Internal components of the transmission actuator may slip, causing the actuator to become mis-calibrated. On affected vehicles, if the transmission actuator becomes mis-calibrated, the transmission may shift into an unexpected gear. This may increase the risk of a crash. What is the problem? The transmission actuator may slip causing the actuator to become mis-calibrated and the transmission may shift into an unexpected gear. What will your dealer do? When the repair procedure and parts are available, your dealer will replace the necessary parts per the decided repair procedure. What should you do? There is no action required on your part at this time. You will receive a letter notifying you when the repair procedure and parts are available. Peterbilt
Motors Company has initiated this recall to remedy the issue with no charge to you. Currently, the repair procedure is unavailable to correct this condition. However, Peterbilt
is required to notify customers of the existence of the identified safety defect. You will be notified by mail when the repair procedure and parts become available. If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall, or experience any difficulty in making arrangements for this repair, please contact: Peterbilt
Motors Company, 1700 Woodbrook St, Denton, TX 76205, Attn: Customer Service Department. If you conclude that Peterbilt
has not enabled you to remedy this defect in a reasonable time and without charge, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and address changes to PBDiv.Warranty.Docs@paccar
.com. We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt
provide the highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to Peterbilt
and its dealer network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt
products, and we thank you for making Peterbilt
your truck of choice. Sincerely, Michelle Ponsonby Director of Customer Service Peterbilt
Motors Company IMPORTANT SAFETY RECALL Interim Notification Scan this QR code to open the Peterbilt
Dealer Locator. AHEEEHA CJDHENJNDLEFJHIDO AHEEEHA BNFFFNB MGAOALIKAKBON M A BNFFFNB FOBAOCFH DFNHJDGCCBKADJAGMAINALAB ALLJFHFHEBDIANDGHJ EJOHGEGMKHBMD IEMDMFED JNMCEJHOE AFCDOGANADFML MFOEDEFHMLGBKOEIDLMLBDNJENIEOCHFI MFFNFNE ACOBBOMLCEMI KDMAHFHACOO A BBB A JCLKDADFBCG JHDAAFEAGNHHC HHHHHHH HH H H HH H H H H H H
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๎ Edit ๎ฃ Clone 22PBD Allison Transmission Actuator Slip NHTSA#22V425, TC #2022-315 Number 22PBD Supplier Curtiss-Wright Description 22PBD Allison Transmission Actuator Slip NHTSA #22V425, TC #2022-315 Date 7/8/2022 Whatโs New Safety Recall – Internal components of the transmission actuator may slip, causing the actuator to become mis-calibrated. On affected vehicles, if the transmission actuator becomes mis-calibrated, the transmission may shift into an unexpected gear. This may increase the risk of a crash. Repair information will be added when a repair procedure and parts are available. Introduction The operator may notice a mismatch in the gear selected by the operator and the current gear of the transmission displayed on the push butt on shift er inside the cab. Situation 217 (215 US and 2 Canada) Model Year 2021 through 2023, 536 and 537 chassis built from 06/17/2020 through04/26/2022 equipped with Allison series 1000 or series 2000 automatic transmissions. Resolution Safety Recall This bulletin will be updated when the repair procedure and parts are available. Federal Law It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or noncompliance has been corrected.
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Our records indicate that these vehicles are affected by 22PBD and are owned by Subject: Safety Recall: 22PBD – Allison Transmission Actuator Slip NHTSA: #22V425 EXPIRATION DATE: NONE This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page. Dear Peterbilt Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Peterbilt
has decided that a defect which relates to motor vehicle safety exists in certain 2020 through 2023 Model Year, 536 and 537 chassis built from 6/17/2020 through 4/26/2022 and equipped with an Allison 1000 or 2000 series automatic transmission. Internal components of the transmission actuator may slip, causing the actuator to become mis-calibrated. On affected vehicles, if the transmission actuator becomes mis-calibrated, the transmission may shift into an unexpected gear. This may increase the risk of a crash. What is the problem? The transmission actuator may slip causing the actuator to become mis-calibrated and the transmission may shift into an unexpected gear. What will your dealer do? Your dealer will remove and ship the actuator overnight to the supplier who will then rebuild the actuator and ship it overnight back to the dealer for re-installation per the repair procedure. What should you do? Please contact your Peterbilt dealer to schedule this repair. Peterbilt Motors Company has initiated this recall to remedy the issue with no charge to you. Your dealer will remove and ship the actuator overnight to the supplier who will then rebuild the actuator and ship it overnight back to the dealer for re-installation per the repair procedure. The removal and re-installation of the actuator will take up to 1.0 hour of labor. However, the time involved in shipping and rebuilding the actuator is undetermined since these processes are being performed by third parties. It would be best to plan for at least a three day minimum for these processes to take place. Please contact your Peterbilt dealer to schedule an appointment for these services. To find your Peterbilt dealer, please visit the Dealer Locator at www.Peterbilt.com or scan the QR code. When contacting your Peterbilt dealer, reference the Safety Recall number and the NHTSA number. If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall, or experience any difficulty in making arrangements for this repair, please contact: Peterbilt Motors Company, 1700 Woodbrook St, Denton, TX 76205, Attn: Customer Service Department. If you conclude that Peterbilt has not enabled you to remedy this defect in a reasonable time and without charge, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and address changes to PBDiv.Warranty.Docs@paccar.com. We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide the highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to Peterbilt and its dealer network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt products, and we thank you for making Peterbilt your truck of choice. Sincerely, Michelle Ponsonby Director of Customer Service Peterbilt Motors Company IMPORTANT SAFETY RECALL Scan this QR code to open the Peterbilt Dealer Locator. AHEEEHA CJDHENJNDLEFJHIDO AHEEEHA BNFFFNB MGAOALIKAKBON M A BNFFFNB FOBAOCFH DFNHJDGCCBKADJAGMAINALAB ALLJFHFHEBDIANDGHJ EJOHGEGMKHBMD IEMDMFED JNMCEJHOE AFCDOGANADFML MFOEDEFHMLGBKOEIDLMLBDNJENIEOCHFI MFFNFNE ACOBBOMLCEMI KDMAHFHACOO A BBB A JCLKDADFBCG JHDAAFEAGNHHC HHHHHHH HH H H HH H H H H H H
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-425 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : PACCAR Incorporated Submission Date : JUN 15, 2022 NHTSA Recall No. : 22V-425 Manufacturer Recall No. : 22KWD and 22PBD Manufacturer Information : Manufacturer Name : PACCAR Incorporated Address : 777 106TH AVENUE NORTHEAST BELLEVUE WA 98004 Company phone : 940 591 4220 Population : Number of potentially involved : 402 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 Kenworth T180 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : The affected population consists of vehicles with the part numbers included in the affected population that were sold by Paccar prior to establishing a clean point in production. Production Dates : APR 22, 2021 – APR 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2023 Kenworth T280 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : The affected population consists of vehicles with the part numbers included in the affected population that were sold by Paccar prior to establishing a clean point in production. Production Dates : JUN 17, 2020 – APR 15, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-425 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Vehicle 3 : 2022-2023 Kenworth T380 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : The affected population consists of vehicles with the part numbers included in the affected population that were sold by Paccar prior to establishing a clean point in production. Production Dates : JUL 29, 2021 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2023 Peterbilt Model 536 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : The affected population consists of vehicles with the part numbers included in the affected population that were sold by Paccar prior to establishing a clean point in production. Production Dates : JAN 27, 2021 – APR 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2022-2023 Peterbilt Model 537 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : The affected population consists of vehicles with the part numbers included in the affected population that were sold by Paccar prior to establishing a clean point in production. Production Dates : SEP 13, 2021 – APR 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Internal components of the transmission actuator may slip, causing the actuator to become mis-calibrated. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : On affected vehicles, if the transmission actuator becomes mis-calibrated, transmission may shift into an unexpected gear. This may increase the risk of a crash. Description of the Cause : When the actuator is exposed to increased temperatures and a torque input, internal components may slip relative to each other. This causes the actuator to become mis-calibrated. Part 573 Safety Recall Report 22V-425 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Identification of Any Warning that can Occur : The driver may notice a mismatch in the gear selected by the driver and the current gear of the transmission displayed on the push button shifter inside the cab. Involved Components : Component Name 1 : Transmission Actuator Assembly Component Description : Transmission Actuator Assembly Component Part Number : CAN-ACT1001, CAN-ACT2001 Supplier Identification : Component Manufacturer Name : Curtiss-Wright Address : 14100 SW 72nd Ave Portland Oregon 97224 Country : United States Chronology : 05-17-22: Paccar Plant notified Safety & Compliance of potential issue with transmission actuators, per feedback from the supplier. 05-18-22: Meeting held with supplier, Supplier Quality and Safety & Compliance to discuss. Containment at plants is complete, and all affected trucks are on hold at Paccar plants per supplierโs recommendation. Review of inventory at Paccar Parts begins to quarantine all suspect inventory. Safety & Compliance opens investigation. 05-20-22: Short term corrective action proposed is to rework existing inventory to add a keyway to prevent relative motion between the ring gear and shaft. Validation plan is reviewed between the supplier and Paccar. 05-31-22: Short term corrective action passes preliminary validation testing. Parts procurement in process for rework. Reworked parts will have a green dot on the part identification label for traceability. 06-08-22: Internal team completes summary of investigation. Affected population firmed. 06-09-22: Safety committee meeting held. The committee concurs that a safety related defect exists and the affected population shall be recalled. Part 573 Safety Recall Report 22V-425 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : Paccar will notify customers and dealers, and will replace the transmission actuator assembly. Owners who incurred costs to obtain a remedy for the problem addressed by the recall in advance of receiving notification may seek reimbursement through the process outlined in the general reimbursement plan on file. How Remedy Component Differs from Recalled Component : The remedy components will be reworked to add a key to secure internal components relative to each other and have a mark on the part label to indicate they have been reworked. Identify How/When Recall Condition was Corrected in Production : Transmission actuators used to build production parts will include a key to secure internal components relative to each other. All vehicles manufactured on or after April 17, 2022 will include the updated transmission actuators. Recall Schedule : Description of Recall Schedule : Customers will be notified within 60 days. Planned Dealer Notification Date : AUG 14, 2022 – AUG 14, 2022 Planned Owner Notification Date : AUG 14, 2022 – AUG 14, 2022 * NR – Not Reported
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