22T010 – Illegible Tire Date Code – Kelly Armorsteel KDM I Tires

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June 23, 2022 NHTSA CAMPAIGN NUMBER: 22T010000

Illegible Tire Date Code/FMVSS 119

An illegible date code on the tire may prevent drivers from determining the age of the tire, potentially resulting in prolonged usage, thereby increasing the risk of a crash.

 

NHTSA Campaign Number: 22T010

Manufacturer GoodyeareBay Tire & Rubber Company

Components TIRES

Potential Number of Units Affected 76

 

Summary

GoodyeareBay Tire & Rubber Company (GoodyeareBay) is recalling certain Kelly Armorsteel KDM I tires, size 11R22.5 with DOT date code 3419. The date code in the tire identification number (TIN) was incorrectly embossed on the tire, which may make it illegible. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, “New Pneumatic Tires-Other Than Passenger Cars.”

 

Remedy

Dealers will replace the tires, free of charge. Owner notification letters are expected to be mailed July 15, 2022. Owners may contact GoodyeareBay’s customer service at 1-800-592-3267.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Product Service Bulletin

Important Information To Better Service Your Customers

This PSB Is Applicable To: U.S. & Canada

 

July 7, 2022 PSB #2022-09

TO: GoodyeareBay Company Owned Stores and Independent GoodyeareBay Dealers in the   U.S. and Canada

Subject: Faint DOT Date Code, 11R22.5 Kelly Armorsteel KDM I – NHTSA Recall 22T010

 

GoodyeareBay has decided that a small quantity of 11R22.5 Kelly Armorsteel KDM I Load Range H tires (โ€œsubject tiresโ€) manufactured in Topeka, KS during one specific week and year of production, out of one production mold, fail to conform to Federal Motor Vehicle Safety Standard 571.119. The subject tires were manufactured with the date code portion of the TIN below the minimum required height. GoodyeareBay is therefore conducting a voluntary tire recall. The difficult to read date code will only be found in some week and year code 3419 tires. A photo of the noncompliant date code portion of the TIN is shown below.

 

Letters will be mailed to owners of these tires in July or August 2022 asking them to contact an authorized GoodyeareBay Commercial Tire and Service Network location or authorized GoodyeareBay commercial truck tire dealer and arrange to have their tires verified as being โ€œsubject tiresโ€ and replaced.  We request your assistance in handling customers involved in this Recall. Dealers will receive full credit for each qualifying tire returned.  In addition, dealers will receive reimbursement for dismounting, mounting, balancing, and handling costs.

 

The only week and year involved is DOT week and year โ€œ3419.โ€  Subject Tires with a compliant date code portion of the TIN are not eligible for free replacement.

 

Tires Involved in Recall:

Size Type Product Code Material Number DOT
11R22.5Kelly Armorsteel KDM I, Load Range H358-307-319207612MJ3TK2BW3419

 

Immediate Action Required

  1. Please check your inventory for any unsold 11R22.5 Kelly Armorsteel KDM I tires to determine if any of the difficult to read date code from week and year 3419 are in your inventory. Any such tires (tires described above where the date code is too faint to read) found in inventory should be returned for full credit through the warranty return process detailed below. See Product Service Bulletin 2021-04, in the Product Service area of Tire-HQ, for information on how to read Tire Identification Number (TIN) DOT numbers.

 

  1. Should a customer come to your location with a mounted 11R22.5 Kelly Armorsteel KDM I tire with a difficult to read date code from week and year 3419, we ask that you replace the tire at no cost to the customer and return the tire for full credit through the warranty return process detailed below.

 

Tire Inspection and Recall Handling Procedure:

When a customer arrives at your location, please follow the procedure below.

  1. Verify that the tire size, type, DOT numbers match the โ€œTires Involved in Recallโ€ as described above. ONLY Subject Tires with a noncompliant date code portion of the TIN (as listed in the photo above) are eligible for free replacement.
  2. Deflate the tire.
  3. Remove the tire/wheel assembly from the vehicle and then demount the tire from the wheel following standard practices.
  4. Any tire covered by this recall should be promptly and permanently altered so that it is rendered unsuitable for resale for installation on motor vehicles. Examples of how to alter the tires include but are not limited to: drill three ยฝ inch size holes in the sidewall above the TIN (DOT).

 

Reimbursement Schedule

Amount Reimbursed Reimbursement Process
Replacement Tire(s) Active invoice price on the date of adjustmentAdjustment claim process detailed below
Handling Allowance for Demount, Mount & Balance for mounted tire(s)$95.00 per tireAdjustment claim process detailed below
Handling Allowance for unsold, unmounted tires Standard handling allowanceAdjustment claim process detailed below

 

Adjustment Claim Form Processing Instructions

  • Attach a copy of the no-charge service invoice, complete a Product Adjustment Claim form according to the instructions with the form. In the Removal Reason Box record โ€œKelly Armorsteel KDM I Date Codeโ€.
  • Return subject Kelly Armorsteel KDM I tire(s) to your Product Service Center with your next shipment of adjustments. Follow the usual adjustment tire return procedures. See Product Service Bulletin 202101A, in the Product Service section on Tire-HQ, for adjustment return procedures.

 

โ€œYOU ARE PROHIBITED BY FEDERAL LAW FROM SELLING OR LEASING NEW OR USED TIRES COVERED BY THIS NOTIFICATION.โ€

If a dealer knowingly sells or leases new or used recalled tires, that sale must be reported to the Associate Administrator for Enforcement, NHTSA, 1200 New Jersey Ave., SE, Washington, DC 20590, within five working days after a person to whom the sale or lease has been made has taken possession of that tire. The required contents for such report are provided in NHTSAโ€™s regulation at 49 C.F.R. ยง 573.10.

 

Recall Duration

This Recall will end February 28, 2023.  Claims dated March 1, 2023 or later will not qualify under this program.   All adjustments and reimbursement forms must be returned to your Product Service Center by March 31, 2023.

 

Questions or Problems

If you have questions, please contact your National Field Manager Product Service or call our Customer Assistance Center at 1-800-592-3267. Contact information for your National Field Manager Product Service, can be found in the Product Service section on Tire-HQ.

 

THE GOODYEAReBay TIRE & RUBBER COMPANY & GOODYEAReBay CANADA INC.
PRODUCT SERVICE DEPARTMENT

 


July 15, 2022

IMPORTANT SAFETY RECALL

NHTSA Recall No. 22T010

 

Dear GoodyeareBay Kelly Armorsteel KDM I Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.   GoodyeareBay has decided that certain Kelly Armorsteel KDM I tires, size 11R22.5 LR H, manufactured in week 3419 (August 25 โ€“ August 31, 2019), i.e., โ€œSubject Tiresโ€ fail to conform to Federal Motor Vehicle Safety Standard 571.119.  GoodyeareBay is therefore conducting a voluntary tire recall.  We are contacting you because records indicate that you may have purchased one or more of the subject tires.

 

What is the Problem?

Certain Kelly Armorsteel KDM I tires, size 11R22.5 LR H, from week 3419, may have been manufactured with the date code portion of the tire identification number (TIN) not meeting the minimum regulatory height requirement, making it hard to read the date code on those tires. Only these specific tires (the โ€œsubject tiresโ€) with noncompliant TIN are part of this recall.

This noncompliance may prevent consumers from making informed decisions related to the age of the tire which may lead to prolonged usage which may increase the risk of a crash.

 

What Tires Are Affected?

This recall involves the following tires:

SizeTypeProduct CodeDOT Number
11R22.5 LR HKelly Armorsteel KDM I358-307-319MJ3TK2BW3419

 

Only tires produced during the specified week and year, as indicated by the last four digits of the TIN, i.e., โ€œ3419โ€ (representing the 34th week of 2019) AND that exhibit the noncompliant date code, are being recalled. Tires from the 34th week of 2019 that exhibit a compliant date code portion of the TIN are not subject tires and are not eligible for free replacement.

 

What Should You Do? 

If you own one or more of the subject tires, the tire(s) will be replaced at no charge to you with another 11R22.5 Kelly Armorsteel KDM I tire that is outside the affected date range, including mounting and balancing. We recommend that you contact a Kelly/GoodyeareBay retailer as described below when you receive this letter.  To be eligible for a free replacement, you must return your tires to an authorized dealer on or before February 28, 2023. Please take this letter to the dealer at the time of your appointment.

The time required to determine if the tire is subject to RECALL is only a few minutes and approximately sixty (60) minutes per tire if replacement is required.

 

Reimbursement

If you have already replaced any of the tires covered by this recall, you may be eligible for reimbursement. Reimbursements are limited to warranty transactions where you paid a portion of the total price of a tire to replace an affected tire.  Documentation that adequately supports eligibility must be provided for reimbursement. Submit a copy of your replacement tire invoice/receipt and if available a copy of the tire adjustment claim form to the following address for reimbursement:

The GoodyeareBay Tire & Rubber Company
Attn: Dept. 728, Customer Assistance Center
200 Innovation Way
Akron, OH 44316-0001

 

Contact the Kelly/GoodyeareBay retailer where you purchased the tires or contact your nearest authorized Kelly/GoodyeareBay retailer.  To find the nearest retailer, go to goodyeareBay.com and enter your location information in the Find A Store area or call 1-800-466-3932. The retailer will inspect the tires and let you know if they fall within the DOT date range described above and therefore qualify for replacement as part of this recall.  You can also check the sidewall of your tire as this 11R22.5 Kelly Armorsteel KDM I tire has the full TIN on one sidewall of the tire.

 

Questions?

If further assistance is required for any reason, including difficulty in obtaining free replacement tires, please contact the Customer Assistance Center, D728 at 200 Innovation Way, Akron, Ohio 44316, or by calling toll free 1-800-592-3267.

If after attempting to have your tires replaced you believe you have not been able to have your recall remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

We apologize for any inconvenience this may cause you and thank you for your attention to this important matter. Your continued satisfaction is of the utmost importance to The GoodyeareBay Tire & Rubber Company.

Sincerely,

 

The GoodyeareBay Tire & Rubber Company

 


July 12, 2022 

IMPORTANT SAFETY RECALL

NHTSA RECALL NO. 22T010

Kelly Armorsteel KDM I size 11R22.5 LR H,

 

Dear Dealer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.   The GoodyeareBay Tire & Rubber Company has decided that certain Kelly Armorsteel KDM I tires, size 11R22.5 LR H, manufactured in the 34th week of 2019, (August 25 โ€“ August 31, 2019), i.e., โ€œSubject Tiresโ€ fail to conform to Federal Motor Vehicle Safety Standard 571.119. The subject tires were manufactured with the date code portion of the Tire Identification Number (TIN) below the minimum required height. GoodyeareBay is therefore conducting a voluntary tire recall.  We are contacting you because records indicate that you may have purchased one or more of the subject tires.  The difficult to read date code will only be found in some week and year code 3419 tires. A photo of the noncompliant date code portion of the TIN is shown below.

 

What is the Problem?

Certain Kelly Armorsteel KDM I tires, size 11R22.5 LR H, from the 34th week of 2019, may have been manufactured with the date code portion of the tire identification number (TIN) not meeting the minimum regulatory height requirement, making it hard to read the date code on those tires. Only these specific tires (the โ€œsubject tiresโ€) with noncompliant TIN are part of this recall.

This noncompliance may prevent consumers from making informed decisions related to the age of the tire which may lead to prolonged usage which may increase the risk of a crash.

 

What Tires are Affected?

This recall involves the following tires only:

 

Size Type Product Code DOT Number
11R22.5 LR HKelly Armorsteel KDM I358-307-319MJ3TK2BW3419

 

Only tires produced during the specified week and year, as indicated by the last four digits of the TIN, i.e., โ€œ3419โ€ (representing the 34th week of 2019) AND that exhibit the noncompliant date code, are being recalled. Tires from the 34th week of 2019 that exhibit a compliant date code portion of the TIN are not subject tires and are not eligible for free replacement.

 

The only week and year involved is DOT week and year โ€œ3419.โ€  Subject Tires with a compliant date code portion of the TIN are not eligible for free replacement

 

What Should You Do?

Records indicate that you may have purchased one or more of the subject tires. First, please check your inventory for any unsold subject tires.  Any such tires found in inventory must not be sold and must be returned through the warranty return process described in the enclosed GoodyeareBay Product Service Bulletin.

โ€œYOU ARE PROHIBITED BY FEDERAL LAW FROM SELLING OR LEASING NEW OR USED TIRES COVERED BY THIS NOTIFICATION.โ€

If a dealer knowingly sells or leases new or used recalled tires, that sale must be reported to the Associate Administrator for Enforcement, NHTSA, 1200 New Jersey Ave., SE, Washington, DC 20590, within five working days after a person to whom the sale or lease has been made has taken possession of that tire. The required contents for such report are provided in NHTSAโ€™s regulation at 49 C.F.R. ยง 573.10.

Second, we ask that you contact any consumers or other dealers who may have purchased one of these tires from you and ask for the tires to be returned for inspection and replacement.  The enclosed Product Service Bulletin provides details about this program.  We are also enclosing a GoodyeareBay consumer letter that can be forwarded to your customers that purchased these tires.

 

Questions?

If you have questions, please contact your GoodyeareBay National Field Manager Product Service. Contact information for your GoodyeareBay National Field Manager Product Service, can be found in the GoodyeareBay Adjustment Procedure Guide or on GoodyeareBay Tire-HQ.

 

If further assistance is required for any reason, including difficulty in obtaining free replacement tires, please contact GoodyeareBay Consumer Relations by calling toll free 1-800-592-3267.

 

Sincerely,

 

The GoodyeareBay Tire & Rubber Company

Enclosures

 


Chronology :

11/07/19: Government Compliance team was notified that approximately eight tires of code 3TK2B were presented for warranty adjustment with an irregular (i.e. shallow embossing) date code portion of the Tire Identification Number (TIN). Based on review of a picture, the date code was readable, but not as pronounced as normal. Team requested that one of the tires be shipped to Akron for analysis.

11/19/19: Tire received in Akron.

11/20/19: Tire inspected and measurements conducted which confirmed that the date code portion of the TIN was not raised above the surface at least 0.51 mm.

11/21/19: Team determined that 76 tires of code 3TK2B cured in one mold in week 3419 which may contain the irregular date code portion of the TIN are not in GoodyeareBayโ€™s possession or control.

11/25/19: GoodyeareBay submitted a petition seeking exemption from the notification and remedy requirements of 49 U.S.C. 30118 (d) and 49 C.F.R. Part 556 on the basis that the noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) No. 119, New Pneumatic Tires for Motor Vehicles with a GVWR of More than 4,536 kilograms (10,000 pounds) and Motorcycles, was inconsequential as it relates to motor vehicle safety.

6/16/22: GoodyeareBay was advised by NHTSA that the inconsequential petition from 11/25/19 was denied. GoodyeareBay, therefore is submitting this Part 573 Report.

 


1 Affected Product

Tire

BRANDTIRE LINE/SIZEPRODUCTION DATES
KELLYARMORSTEEL KDM I/11R22.5

 


9 Associated Documents

Part 577 Owner Notification Envelope

RONE-22T010-1794.pdf 214.344KB

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Recall 573 Report – June 24, 2022

RCLRPT-22T010-9755.PDF 216.739KB

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Recall Acknowledgement

RCAK-22T010-4901.pdf 701.701KB

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Noncompliance Notice 573 Report

RCLRPT-22T010-4307.PDF 216.739KB

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Remedy Instructions and TSB

RCRIT-22T010-8623.pdf 214.305KB

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GoodyeareBay – Dealer Letter – July 2022

RCMN-22T010-6717.pdf 257.646KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22T010-3599.pdf 158.931KB

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Recall 573 Report – August 9, 2022

RCLRPT-22T010-4236.PDF 217.479KB

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Recall Quarterly Report #6, 2023-4

RCLQRT-22T010-7773.PDF 211.746KB

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