Steering Gear Assembled Incorrectly – 2022-2023 Autocar Legend, Xpeditor, & Xspotter

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4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375 General Recall Reimbursement Plan I. Introduction Pursuant to 49 U.S.C. 30120(d), 49 C.F.R. Parts 573 and 577, and other applicable requirements, Autocar, LLC and Autocar Industries, LLC (collectively “Autocar”) hereby provides the National Highway Traffic Safety Administration (“NHTSA”) its general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. As set forth at 49 C.F.R. 573.6(c)(8)(i) and 49 C.F.R 573.13, the following information sets forth Autocar’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safety-related defects or noncompliance. II. Reimbursement Notification Autocar’s notice to a vehicle owner in accordance with 49 C.F.R. Part 577 will indicate whether Autocar is offering a refund. A vehicle owner will be eligible for reimbursement if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. As set forth at 49 C.F.R 573.13(c)(2), the ending date shall be 10 calendar days after the date on which Autocar mailed the last of its Part 577 notifications to owners in the United States, unless a specific reimbursement plan is made available for a particular recall. Autocar’s notice will instruct owners to seek eligible reimbursement through Autocar’s Service & Warranties Department, at the following address or otherwise applicable business address: Autocar LLC Service & Warranties Department 551 S. Washington Street Hagerstown, Indiana 47346 Owners will also be instructed that they may contact Autocar by telephone (toll free) at 888-218-3611 or 877-973-3486 NHTSA’s regulations (see 49 C.F.R. 573.13(c)) permit Autocar to identify a beginning date for reimbursement eligibility. Accordingly, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Autocar puts its owners and customers first, and therefore, the company has generally has not firmly established such a beginning date for reimbursement eligibility, and as of the date of this policy, does not presently anticipate changing this general policy. Should Autocar determine (as NHTSA permits) that a beginning date is appropriate, Autocar will indicate that date in the specific reimbursement plan for that particular recall. As permitted by 49 C.F.R. 577.11(e), Autocar may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by NHTSA. 4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375 III. Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: • The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall; or, • The costs of the part(s) for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s)), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste), and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for each replacement item (limited to the amount of the retail list price of each defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was subject to the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. As set forth at 49 C.F.R. 573.13(d)(1), costs incurred by the owner within the period during which Autocar’s original or extended warranty would have provided for a free repair of the defect or noncompliance will not be eligible for reimbursement. IV. Entity Authorized to Provide Reimbursement Autocar will directly reimburse owners, unless a specific reimbursement plan is made available for a particular recall, and will encourage owners to pursue requests for reimbursement directly through its Service & Warranties Department to expedite reimbursement, as set forth above in Section II. In whatever manner the request for reimbursement is made, under this Plan or a specific reimbursement plan, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. V. Required Documentation The reimbursement determination will depend upon the information provided by the owner. As set forth at 49 C.F.R. Part 573.13(d)(4), the owner must submit all of the following information: • Claimant’s name and mailing address; • For motor vehicles, the vehicle identification number (or “VIN”), vehicle make, model, and model year; • For replacement equipment, a description of such equipment or, for tires, the model and size; • Identification of the applicable recall (either Autocar’s recall number, or NHTSA’s applicable recall campaign number); • Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained; 4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375 • An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Autocar may require the claimant to separately identify costs that are eligible for reimbursement. • If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or that the warranty repair did not correct the problem related to the recall. Failure to submit all of the above information may result in denial of the reimbursement request. VI. Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Autocar. As set forth at 49 C.F.R. 573.6, this general reimbursement plan will be incorporated into notifications by reference. Information specific to a particular recall also may be incorporated into the Part 573.6 notification. VII. Response to Requests for Reimbursement Autocar will act upon requests for reimbursement as follows: • Autocar will act upon a claim for reimbursement within 60 days of its receipt. If Autocar denies the claim, Autocar will send a notice to the claimant within 60 days of receipt of the claim that includes a clear, concise statement of the reasons for the denial. • If a claim for reimbursement is incomplete when originally submitted, Autocar will advise the claimant within 60 days of receipt of the claim of the documentation that is needed and offer an opportunity to resubmit the claim with complete documentation. Reimbursement shall be in the form of a check from Autocar. VIII. Miscellaneous Autocar will make a copy of this plan available to the public, upon request. As permitted by 49 C.F.R. 573.13(m), Autocar will not reimburse owners for recalls based solely on noncompliant or defective labels. As set forth at 49 C.F.R. 573.13(n), reimbursement for a pre-notification remedy will not be provided to an owner if, in the case of a motor vehicle or replacement equipment other than a tire, it was bought by the first purchaser more than 15 calendar years before notice is given under 49 U.S.C. 30118(c) or an order is issued under section 49 U.S.C. 30118(b). In the case of a tire, this period shall be 5 calendar years. Dated: June 1, 2022

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Page 1 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 ATTENTION: Service Managers / Parts Managers. SUBJECT: Autocar, LLC has determined that certain ACX (Xpeditor), DC (Legend) and ACTT (Xspotter) vehicles, equipped with RH Sheppard steering gears may have been manufactured with fewer than required recirculating balls. SAFETY RECALL INFORMATION: This Recall bulletin provides instructions regarding the inspection and serial number identification of the steering gear. VEHICLES AFFECTED: There are 653, 2022 – 2023 model year Xpeditor (ACX), Xspotter (ACTT) and Legend (DC) chassis. These ACX chassis were manufactured between May 14, 2021, and April 27, 2022, with non-sequential serial numbers in the range of 235460 through 241740. The ACTT chassis were manufactured between May 28, 2021, and April 26, 2022, with non-sequential serial numbers in the range of 235797 through 241736. The DC chassis were manufactured between May 13, 2021, and April 27, 2022, with non-sequential serial numbers in the range of 236158 through 241738. To determine if a vehicle is affected by this Recall, log in to the Autocar Warranty Management System at www.autocartruck.com. From the main menu, select “View Recalls/ Service Programs” and look for the Autocar Recall number above. A spreadsheet file will be accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle is affected, select “VIN Profile” from the main menu in the Autocar Warranty Management System. In the “Chassis Number” field, enter the last 6 of the VIN. Once the VIN profile is displayed, scroll down to the “Recall/Service Program Information” section to determine if the Recall is open. SERVICE RESPONSIBILITY: Service sites must perform this Recall on affected vehicles at no charge to the owner regardless of vehicle mileage, age, or ownership. If a vehicle affected by this Recall is taken into or is currently in your vehicle inventory, or at your center for service, you must perform this Recall before the vehicle is sold or released to the owner. Page 2 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 CLAIMS FOR REIMBURSEMENT: Submit a claim for reimbursement in accordance with Autocar’s Warranty Administration Manual with the following claim coding information: CLAIM CODING INFORMATION: Repair Number (Op Code) Time Allowance (SRT) Description 64226-0-04 .50 HR ACX and DC Inspection Note: If you have questions or concerns regarding this Recall Bulletin, please contact Autocar technical support at 888-218-3611 SAFETY NOTICES: Allow the vehicle’s engine and cooling system to cool to ambient temperature before performing the repair procedure. A hot engine or cooling assembly may cause burns or other personal injury. Never rely on the hydraulic pressure to hold the cab in an open position. Always use the safety pin in the cab tilt lock tube to prevent serious personal injury or death. To prevent eye injury, always wear eye protection when performing vehicle maintenance, service or inspection. Before working on a vehicle, set the parking brake, place the transmission in neutral and block the wheels. Failure to do so can result in unexpected vehicle movement and can cause serious personal injury or death. Repair Number (Op Code) Time Allowance (SRT) Description 11.4.3 .50 HR ACTT Inspection Page 3 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Working on CNG/LNG Trucks If you store or dispense Compressed Natural Gas (CNG) or Liquefied Natural Gas (LNG), or if you work on CNG or LNG trucks, your location must be fully compliant with applicable codes, regulations and standards, including National Fire Protection Associate (NFPA) codes, Society of Automotive Engineers (SAE) standards, American National Standards Institute (ANSI) Natural Gas Vehicle (NGV) standards, the United States Code of Federal Regulations (CFR) and your state and local fire and other applicable codes (including, for example, the California Code of Regulations and the Texas Administrative Code). Contact your local fire department for guidance and additional compliance information. Technicians working on Autocar trucks with CNG, or LNG engines must be trained in the proper repair of CNG and LNG trucks and engines and the safe storage and dispensing of CNG and LNG. Working on CNG Fuel Systems CNG fuel systems include a high pressure (3600 psi) system for fuel storage and a lowpressure system (125 psi) for consumption by the engine. Understanding the characteristics of CNG and how the fuel system works will prevent injury and damage to persons and property. Attempting to operate or maintain any CNG fuel system without proper training is dangerous. Complete training and consult instructional bulletins from the CNG system suppliers, such as Agility Fuel Systems’ Field Service Bulletin, Safely Working on CNG Fuel Systems. Welding and Hot Work Near CNG and LNG Trucks Welding, grinding, and other “hot work” can be safely performed on or near a CNG or LNG vehicle, but certain precautions must be followed. Understand and perform the necessary precautions provided by the CNG system suppliers, such as Agility Fuel Systems’ Field Service Bulletin, Welding and Hot Work Precautions Near CNG and LNG Vehicles. SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 Page 4 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 CNG Cylinders CNG fuel containers must meet Federal Motor Vehicle Safety Standard (FMVSS) 304 (Compressed Natural Gas Fuel Container Integrity) and/or ANSI/CSA NGV2 (Basic Requirements for Compressed Natural Gas Vehicle Fuel Containers). Both standards specify a detailed visual examination every three years. Truck owners are required to complete all necessary inspections, in accordance with the applicable standards and other resources, such as the Clean Vehicle Education Foundation and NGVAmerica’s Compressed Natural Gas (CNG) Container Visual Inspection Advisory. FMVSS 304 also requires that cylinders not be used after the end of life (EOL) date provided on the tank label. The EOL date is also displayed in the engine compartment and at the fueling connection of each truck. If there are any question as to proper decommissioning of a cylinder, contact the manufacturer, whose name and address is also required to be on the label. CNG Fuel Container Pressure Relief Devices (PRDs) PRDs must be properly maintained and positioned for safe operation of a CNG fuel system. Missing vent caps can allow moisture into PRDs and vent lines, which can freeze and damage these safety components. Debris which clogs the PRDs and/or vent lines can prevent proper function. PRDs must be positioned to vent upward, not outward, from a vehicle. Ensure that every truck owner completes periodic inspections of the PRDs and vent lines and systems, in accordance with guidance provided by the system component suppliers. Alert First Responders to CNG and LNG In the event of a fire or other emergency, alert first responders to the presence and location of CNG fuel systems, tanks and dispensers. Ensure that emergency personnel are aware of proper precautions, such as those provided in Agility’s First Responder Guide: CNG and LNG Vehicle Fuel Systems. SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 Page 5 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 LOCKOUT/TAGOUT PROCEDURES: Before entering the vehicle or vehicle body, read and follow OSHA regulations concerning entry and working in “CONFINED SPACE” OSHA 1910.146 and “LOCKOUT/TAGOUT” OSHA 1910.147. Follow OSHA regulations while performing any work on the vehicle. The vehicle must be disabled by the following steps before performing any work on the vehicle: 1. Place the transmission in NEUTRAL. 2. Set the parking brake. 3. Shut the engine OFF. 4. Lock cab doors, keep the key in your pocket. Block the wheels before entering the body or performing any work on the vehicle. 5. Turn the battery disconnect switch OFF, if equipped. 6. Completely drain the air from the primary/A system and secondary/B system by opening the drain valves on the air tanks themselves or by using the drain manifold if supplied. When draining the air tanks, do not look into the area where air is draining. Dirt or sludge particles may be expelled in the air stream and can cause eye injury. 7. Place magnetic “DANGER” signs on both cab doors before entering the body or performing any work on the vehicle. 8. Take proper precautions before working under the vehicle. Use ramps approved for the weight of your vehicle, or use floor jacks and stands. Never work under a vehicle supported by jacks alone. Always use jack stands to support the vehicle. SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 Page 6 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 INSPECTION OF THE STEERING GEAR SERIAL NUMBER 1. Follow all lockout/tagout procedures and verify the battery disconnect switch is in the “OFF” position. If the unit is not equipped with a battery disconnect switch, disconnect the battery cables beginning with the negative cables, followed by the positive cables. 2. Raise the cab or tilt the hood as required in accordance with the following safety precautions and procedures. Due to the danger of sustaining personal injury and/or damage to the vehicle, never attempt to raise the cab or tilt the hood outdoors under extremely windy conditions. The strong wind conditions could force the cab or hood beyond the normal limits of its travel. Remove or secure all loose articles and close all doors before raising the cab. The area above and ahead of the cab must be clear from obstructions. Place front wheels in a straight-ahead position. Remove the pump handle from its storage on the inside of the cab near the driver or passenger seat. Place the selector lever on the hydraulic pump in the RAISE position. Insert the pump handle into the pump and operate the handle in an up and down motion. The hydraulic cab latches will open, then the hydraulic cylinders will lift the cab until the midpoint (top) is reached. Once the cab has reached its midpoint the cab will move forward to the fully open position. The safety pin in the cab tilt lock device must be installed when the holes line up in the sliding bar. Remove the pump handle when not in use. It may stick out and could cause injury to passersby. SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 Page 7 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 3. Locate the steering gear (see Figures 1,2,3 and 4). Steering Gear Location Figure 1, ACX LHD SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 Page 8 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Steering Gear Location Figure 2, ACX RHD SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 Page 9 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Steering Gear Location Figure 3, ACTT SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 Page 10 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Steering Gear Location Figure 4, DC SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 Page 11 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 4. Locate and record the steering gear serial number (see Figures 5 and 6). Figure 5 Figure 6 SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 Page 12 of 12 August 2022 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 5. Click on or copy Sheppard’s URL (https://recall.rhsheppard.com/USA/en/USD) into your browser and follow the instructions for “Sheppard Steering Gear Classification Tool.” 6. If the steering gear’s serial number is not listed on RH Sheppard’s website, the inspection is complete, reconnect the batteries as required beginning with the positive cables, followed by the negative cables, no further repairs are required. 7. If the steering gear serial number is found on RH Sheppard’s website, the inspection is complete and the steering gear will require replacement. DO NOT submit a solutions ticket. Verify that you have authorization from the customer to perform this work and send an e-mail to [email protected] and include: 1. VIN(s) (or) (last 6 digits of the VIN(s)) 2. Steering Gear Serial Number(s) 3. Attention To Name 4. Ship To Address Autocar Warranty professionals will provide the appropriate parts kit and repair instructions for your vehicle. Note: If you have questions or concerns regarding this Recall Bulletin, please contact Autocar technical support at 888-218-3611. SAFETY RECALL BULLETIN NHTSA RECALL 22V475 AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201

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ACF 00002 Rev. 000 551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230 IMPORTANT SAFETY RECALL This notice applies to your vehicle(s) with the VIN(s) indicated on the enclosed owner response cards. Dear Autocar Truck Owner: AUTOCAR, LLC RECALL ACX-2204 NHTSA RECALL 22V475 August 2022 This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in 653, 2022 – 2023 model year Xpeditor (ACX), Xspotter (ACTT) and Legend (DC) chassis. These ACX chassis were manufactured between May 14, 2021, and April 27, 2022, with non-sequential serial numbers in the range of 235460 through 241740. The ACTT chassis were manufactured between May 28, 2021, and April 26, 2022, with non-sequential serial numbers in the range of 235797 through 241736. The DC chassis were manufactured between May 13, 2021, and April 27, 2022, with non-sequential serial numbers in the range of 236158 through 241738. Our records indicate that your vehicle was manufactured within this time and may contain the defect described herein. MODELS AFFECTED: Autocar Xpeditor (ACX), Legend (DC) and Xspotter (ACTT) MY 2022-2023 COMPONENTS AFFECTED: The steering gear may have been manufactured with fewer than required recirculating balls. SAFETY DEFECTS AND POTENTIAL RISKS: A steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s wormshaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. REPAIR REQUIRED: The steering gear will be inspected and or replaced at no charge. TIME REQUIRED FOR THE REPAIR: The labor time to repair your vehicle is .50-hour inspection or 2.5 hours if replacement is required. WHAT YOU SHOULD DO: To have your vehicle repaired, contact your local authorized Autocar service site or email [email protected]. ACF 00002 Rev. 000 551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230 PRIOR REPAIRS: If you have previously paid for repairs relating to this recall you may be entitled to recover the amount you paid for those repairs. Submit a copy of all documentation supporting your claim to Autocar at the address set forth below in the “Assistance” section. NOTICE REGARDING LEASED VEHICLES: If you are a Lessor (as defined below) of a vehicle that is affected by this notice, you are obligated under federal law to provide a copy of this Notice to the lessee of such vehicle within 10 days of your receipt of this Notice. Further, you must maintain a record, which identifies the lessee(s) to whom you send a copy of this Notice, the date you send the Notice and the VIN of the vehicle that you have leased to the lessee(s). For purposes of this Notice, the term “Lessor” means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles, as of the date of this Notice. OWNER RECALL RESPONSE CARD: The enclosed Owner Recall Response Card identifies your vehicle. Please complete this postage-paid card and return it to Autocar. If you do not own, have sold or have traded the vehicle identified on the card, please indicate that on the postage-paid card and return it to Autocar. ASSISTANCE: If you need assistance with this recall, call our toll-free numbers below or write to Autocar at: Autocar, LLC Service & Warranty Departments 551 S. Washington St. Hagerstown, Indiana 47346 888-218-3611 (Toll Free) 877-973-3486 (Toll Free) You may also submit a complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov. We regret any inconvenience this recall may cause, but we hope you recognize Autocar’s concern for your safety and satisfaction with your vehicle. Sincerely, AUTOCAR, LLC

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ACF 00002 Rev. 000 551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230 IMPORTANT SAFETY RECALL AUTOCAR, LLC ACX-2204 DC-2202 ACTT-2201 NHTSA RECALL NO. 22V475 August 2022 TO: U.S. Distributors Dealer Principals, Service Managers, Warranty Managers, Parts Managers This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in 653, 2022 – 2023 model year Xpeditor (ACX), Xspotter (ACTT) and Legend (DC) chassis. These ACX chassis were manufactured between May 14, 2021, and April 27, 2022, with non-sequential serial numbers in the range of 235460 through 241740. The ACTT chassis were manufactured between May 28, 2021, and April 26, 2022, with non-sequential serial numbers in the range of 235797 through 241736. The DC chassis were manufactured between May 13, 2021, and April 27, 2022, with non-sequential serial numbers in the range of 236158 through 241738. Accordingly, a recall to address this issue is being initiated effective August 30, 2022. MODELS AFFECTED: Autocar Xpeditor (ACX), Legend (DC) and Xspotter (ACTT) MY 2022-2023 COMPONENTS AFFECTED: The steering gear may have been manufactured with fewer than required recirculating balls external fuse box may short circuit due to water intrusion. SAFETY DEFECTS AND POTENTIAL RISKS: A steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. REPAIR REQUIRED: The steering gear will be inspected and or replaced at no charge. REPAIR AVAILABLE: VIN profiles in the Autocar Warranty System will be updated to show the open recall on August 30, 2022, and a spreadsheet of the affected VINs will be available in the Warranty system. REMINDER: It is a violation of Federal law to sell or lease a vehicle covered by this recall notice unless the recall remedy has been completed. Substantial civil penalties apply to violations of this law. If you have any questions or concerns, please contact the Autocar Warranty Department at [email protected]. Sincerely, AUTOCAR, LLC

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-475 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Autocar, LLC Submission Date : JUL 02, 2022 NHTSA Recall No. : 22V-475 Manufacturer Recall No. : ACX-2204 DC-2202 Manufacturer Information : Manufacturer Name : Autocar, LLC Address : 551 S WASHINGTON STREET HAGERSTOWN IN 47346 Company phone : 7654895499 Population : Number of potentially involved : 601 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 Autocar DC (Legend) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Per Bendix/RH Sheppard 22E047 (attached). All Autocar units manufactured within within the time frame and equipped with the suspect components are included. Production Dates : MAY 13, 2021 – FEB 18, 2022 VIN Range 1 : Begin : 5VCCCLEG1NC236158 End : 5VCCCLEG7PC239469 ✔ Not sequential Vehicle 2 : 2022-2023 Autocar ACX (Xpeditor) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Per Bendix/RH Sheppard 22E047 (attached). All Autocar units manufactured within within the time frame and equipped with the suspect components are included. Production Dates : MAY 14, 2021 – JAN 25, 2022 VIN Range 1 : Begin : 5VCACLCE5NC235460 End : 5VCACDAF0PC239274 ✔ Not sequential Vehicle 3 : 2022-2023 Autocar ACTT (Xspotter) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Per Bendix/RH Sheppard 22E047 (attached). All Autocar units manufactured within within the time frame and equipped with the suspect components are included. Production Dates : MAY 28, 2021 – FEB 16, 2022 VIN Range 1 : Begin : 5V4G4L313NH235797 End : 5V4H4LF25PH240463 ✔ Not sequential Part 573 Safety Recall Report 22V-475 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Per Bendix/RH Sheppard 22E047: Steering gear was assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm-shaft and loss of vehicle steering. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Per Bendix/RH Sheppard 22E047: A steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. Description of the Cause : Per Bendix/RH Sheppard 22E047: An anomaly in the steering gear recirculating ball insertion operation occurred during assembly. Subsequent rework processes and inspections did not detect the missing recirculating balls. Identification of Any Warning that can Occur : Per Bendix/RH Sheppard 22E047: Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. Involved Components : Component Name 1 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : HD94E Component Name 2 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : M100P Component Name 3 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : M110P Part 573 Safety Recall Report 22V-475 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 4 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : HD94P Component Name 5 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : XD120P Component Name 6 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : MD83P Component Name 7 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : SD110P Component Name 8 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : M83P Component Name 9 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : M90P Component Name 10 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : M80P Part 573 Safety Recall Report 22V-475 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Bendix Commercial Vehicle Systems Address : 35500 Chester Rd Avon Ohio 44011 Country : United States Chronology : Per Bendix/RH Sheppard 22E047: 2/8/22-Sheppard warranty lab receives a gear built 8/20/2021 with failed worm-shaft. 2/9/22 – warranty lab inspection/disassembly indicates fracture of the worm-shaft and less than the required number of recirculating balls 2/10/22-plant stops production. Additional inspections and process verifications put in place. Clean point is established. Material on hand is inspected and confirmed defect free. Production resumes. (2/10/22 – 5/13/22): review of all warranty from 2015-present indicated no similar failure ever received. engineering tests are performed to understand and to reproduce failure mode. /10/2022 – Sheppard contacted vehicle driver for description of event and confirmed no accident or injury, low speed and while backing up. 4/12/22 – Sheppard receives a second gear at incoming shipping facility 5/5/22- Sheppard warranty lab receives/inspects/disassembles the second gear built on 6/26/21 with failed worm-shaft and less than the required number of recirculating balls 5/6/22- The Product Integrity Committee meets for update on the product investigation. 5/13/22 – The Product Integrity Committee meets and recommends submission of a defect report 573 June 22, 2022 Autocar received information regarding the recall and potential exposure. June 22- 24 Production units are quarantined and a clean point established for production and field exposure is determined. June 24, 2021 Autocar management team is presented with the information and a decision to perform a voluntary safety recall is made. Description of Remedy : Description of Remedy Program : Per Bendix/RH Sheppard 22E047: A remedy program is under development. The 573 will be amended once an inspection and remedy plan has been developed. If Bendix/Sheppard cannot, Autocar will voluntarily initiate an owner notification and recall of all affected vehicles. Autocar will distribute to owners of affected vehicles an Owner Notification Letter, which will describe the defect and provide instructions for scheduling the inspection/repair of the vehicle at no cost to the vehicle’s owner. The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Autocar’s General Reimbursement Plan, on file with the agency pursuant to 49 C.F.R. 573.6(c)(8)(i) and 49 C.F.R 573.13. How Remedy Component Differs from Recalled Component : Per Bendix/Sheppard 22E047: NR Part 573 Safety Recall Report 22V-475 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Per Bendix Sheppard 22E047: On Feb 10, 2022 the recirculating ball insertion process control was enhanced. Additional process controls and inspectors were added to the process to verify that the correct number of recirculating balls in each steering gear. Autocar Inspected production units and established a clean point for production June 24, 2022. Recall Schedule : Description of Recall Schedule : Per Sheppard/Bendix 22E047: Dealer and customer notifications are scheduled for July 15, 2022 Autocar will verify the schedule and if necessary, perform customer and dealer notifications beginning August 29 2022 and ending August 30, 2022 Planned Dealer Notification Date : AUG 29, 2022 – AUG 30, 2022 Planned Owner Notification Date : AUG 29, 2022 – AUG 30, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-475 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Autocar, LLC Submission Date : AUG 23, 2022 NHTSA Recall No. : 22V-475 Manufacturer Recall No. : ACX-2204 DC-2202 Manufacturer Information : Manufacturer Name : Autocar, LLC Address : 551 S WASHINGTON STREET HAGERSTOWN IN 47346 Company phone : 7654895499 Population : Number of potentially involved : 653 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 Autocar DC (Legend) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Per Bendix/RH Sheppard 22E047 (attached). All Autocar units manufactured within within the time frame and equipped with the suspect components are included. Production Dates : MAY 13, 2021 – APR 27, 2022 VIN Range 1 : Begin : 5VCCCLEG1NC236158 End : 5V4H4LF21PH241738 ✔ Not sequential Vehicle 2 : 2022-2023 Autocar ACTT (Xspotter) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Per Bendix/RH Sheppard 22E047 (attached). All Autocar units manufactured within within the time frame and equipped with the suspect components are included. Production Dates : MAY 28, 2021 – APR 26, 2022 VIN Range 1 : Begin : 5V4G4L313NH235797 End : 5V4H4LF28PH241736 ✔ Not sequential Vehicle 3 : 2022-2023 Autocar ACX (Xpeditor) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Per Bendix/RH Sheppard 22E047 (attached). All Autocar units manufactured within within the time frame and equipped with the suspect components are included. Production Dates : MAY 14, 2021 – APR 27, 2022 VIN Range 1 : Begin : 5VCACLCE5NC235460 End : 5V4H4LF2XPH241740 ✔ Not sequential Part 573 Safety Recall Report 22V-475 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Per Bendix/RH Sheppard 22E047: Steering gear was assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm-shaft and loss of vehicle steering. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Per Bendix/RH Sheppard 22E047: A steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash. Description of the Cause : Per Bendix/RH Sheppard 22E047: An anomaly in the steering gear recirculating ball insertion operation occurred during assembly. Subsequent rework processes and inspections did not detect the missing recirculating balls. Identification of Any Warning that can Occur : Per Bendix/RH Sheppard 22E047: Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. Involved Components : Component Name 1 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : HD94E Component Name 2 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : M100P Component Name 3 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : M110P Part 573 Safety Recall Report 22V-475 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 4 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : HD94P Component Name 5 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : XD120P Component Name 6 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : MD83P Component Name 7 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : SD110P Component Name 8 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : M83P Component Name 9 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : M90P Component Name 10 : Steering Gear Component Description : Sheppard Steering Gear Component Part Number : M80P Part 573 Safety Recall Report 22V-475 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Bendix Commercial Vehicle Systems Address : 35500 Chester Rd Avon Ohio 44011 Country : United States Chronology : Per Bendix/RH Sheppard 22E047: 2/8/22-Sheppard warranty lab receives a gear built 8/20/2021 with failed worm-shaft. 2/9/22 – warranty lab inspection/disassembly indicates fracture of the worm-shaft and less than the required number of recirculating balls 2/10/22-plant stops production. Additional inspections and process verifications put in place. Clean point is established. Material on hand is inspected and confirmed defect free. Production resumes. (2/10/22 – 5/13/22): review of all warranty from 2015-present indicated no similar failure ever received. engineering tests are performed to understand and to reproduce failure mode. /10/2022 – Sheppard contacted vehicle driver for description of event and confirmed no accident or injury, low speed and while backing up. 4/12/22 – Sheppard receives a second gear at incoming shipping facility 5/5/22- Sheppard warranty lab receives/inspects/disassembles the second gear built on 6/26/21 with failed worm-shaft and less than the required number of recirculating balls 5/6/22- The Product Integrity Committee meets for update on the product investigation. 5/13/22 – The Product Integrity Committee meets and recommends submission of a defect report 573 June 22, 2022 Autocar received information regarding the recall and potential exposure. June 22- 24 Production units are quarantined and a clean point established for production and field exposure is determined. June 24, 2021 Autocar management team is presented with the information and a decision to perform a voluntary safety recall is made. 8/23/2022 Out of an abundance of caution, Autocar has expanded the suspect population to 653 units. Description of Remedy : Description of Remedy Program : Per Bendix/RH Sheppard 22E047: A remedy program is under development. The 573 will be amended once an inspection and remedy plan has been developed. If Bendix/Sheppard cannot, Autocar will voluntarily initiate an owner notification and recall of all affected vehicles. Autocar will distribute to owners of affected vehicles an Owner Notification Letter, which will describe the defect and provide instructions for scheduling the inspection/repair of the vehicle at no cost to the vehicle’s owner. The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Autocar’s General Reimbursement Plan, on file with the agency pursuant to 49 C.F.R. 573.6(c)(8)(i) and 49 C.F.R 573.13. How Remedy Component Differs from Recalled Component : Per Bendix/Sheppard 22E047: NR 8/23/2022 The steering gear will be inspected and if found to be suspect serial numbers, the steering gear will be replaced at no charge to the owner. Part 573 Safety Recall Report 22V-475 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Per Bendix Sheppard 22E047: On Feb 10, 2022 the recirculating ball insertion process control was enhanced. Additional process controls and inspectors were added to the process to verify that the correct number of recirculating balls in each steering gear. Autocar Inspected production units and established a clean point for production June 24, 2022. Recall Schedule : Description of Recall Schedule : Per Sheppard/Bendix 22E047: Dealer and customer notifications are scheduled for July 15, 2022 Autocar will verify the schedule and if necessary, perform customer and dealer notifications beginning August 29 2022 and ending August 30, 2022 Planned Dealer Notification Date : AUG 29, 2022 – AUG 30, 2022 Planned Owner Notification Date : AUG 29, 2022 – AUG 30, 2022 * NR – Not Reported

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