24510 – Loss of Steering Control from Tie Rod Failure – 2025 IC Bus CE School Buses

June 20, 2024 NHTSA CAMPAIGN NUMBER: 24V463000

Loss of Steering Control from Tie Rod Failure

Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash.

 

NHTSA Campaign Number: 24V463000

Manufacturer NavistareBay logo, Inc.

Components STEERING

Potential Number of Units Affected 3

 

Summary

NavistareBay logo, Inc. (NavistareBay logo) is recalling certain 2025 IC Bus CE school buses. Tie rod assemblies may contain ball studs that may have been incorrectly heat-treated, which can cause them to break, and possibly result in tie rod failure.

 

Remedy

Dealers will replace the tie rod ends and realign the front axle, free of charge. Owner notification letters are expected to be mailed August 12, 2024. Owners may contact NavistareBay logo customer service at 1-800-448-7825. NavistareBay logo’s number for this recall is 24510.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


Chronology :

  • 06/03/2024 – DanaeBay logo communicates to NavistareBay logo findings that certain DanaeBay logo steer axle assemblies built with USK InternationaleBay logo’s tie rod ball studs were manufactured with less than the required hardness.
  • 6/05/2024 thru 6/12/2024: NavistareBay logo initiates ship hold on of all steer axles and vehicles at the assembly plants, finding 414 suspect date code tie rod assemblies out of 1,998 possible vehicles, and established the clean point at Escobedo, San Antonio and Tulsa assembly plants.
  • 6/07/2024: USK communicates to NavistareBay logo that drag links provided to NavistareBay logo were not affected by this defect.
  • 06/11/2024 – NavistareBay logo receives DanaeBay logo’s defect report for 24E-048. DanaeBay logo also communicates to NavistareBay logo that suspect tie rod assemblies containing the suspect ball studs were shipped to NavistareBay logo’s aftermarket part distribution centers.
  • 6/12/2024: NavistareBay logo’s aftermarket part distribution centers place suspect tie rod assembly part numbers on quarantine.
  • 06/12/2024 – NavistareBay logo finalizes the suspect population.
  • 06/13/2024 – NavistareBay logo declares a Safety Recall.

 


24E048 – Loss of Steering Control from Tie Rod Failure – Dana D-Series & E-Series Steer Axles

 

 


1 Affected Product

Vehicle

MAKEMODELYEAR
IC BUSCE SBUS2025

 


2 Associated Documents

Recall Acknowledgement

RCAK-24V463-1357.pdf 702.354KB

 


Recall 573 Report

RCLRPT-24V463-4313.PDF 214.45KB

 


Bestseller No. 1
BILITOOLS 5PCS Tie Rod Adjusting Tool Set for Steering Linkage Systems
  • 【Protects Tie Rod Sleeves During Alignment】Designed as a reliable tie rod sleeve adjusting tool for front-end service, this set helps adjust tie rod sleeves without crushing or damaging components. A safer and more precise alternative to pipe wrenches and pliers during alignment work
  • 【Built for Older Steering Linkage Systems】This tie rod pitman arm adjusting set is compatible with many older trucks, SUVs, and off-road vehicles using conventional steering linkage systems, including select FordeBay logo F-SerieseBay logo, Chevy Silverado, GMCeBay logo Sierra, RameBay logo trucks, and JeepeBay logo Wrangler models
  • 【5 Popular Sizes for Most Adjustment Jobs】Includes 3/4", 7/8", 1-1/8", 1-7/16", and 1-13/16" sizes to fit a wide range of steering linkage and tie rod sleeve applications commonly found on domestic trucks and off-road vehicles
  • 【1/2" Drive for Better Access and Control】This tie rod adjusting tool works with 1/2" drive ratchets, breaker bars, torque wrenches, and impact tools, allowing easier steering adjustments from the side of the vehicle during alignment service
  • 【Dual-Sided Design for Easier Adjustments】The 180° opposed hook layout allows this tie rod adjusting sleeve tool to access both sides of the steering linkage more easily without constant repositioning, improving efficiency during steering and suspension adjustments
SaleBestseller No. 2
CXPRO Inner Tie Rod Removal Tool Kit, Inner Tie Rod Tool Set
  • 【Inner Tie Rod Removal Set】Handy mechanic tool set easily removes & installs inner tie rods without removing the rack and pinion.12pcs Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.
  • 【Easy Handling with 1/2-Inch Drive Tube】 The tie rod end puller in the kit features a 1/2-inch drive tube handle. This design makes it effortless to grip and maneuver, providing excellent control and leverage while removing and reinstalling tie rod ends. DO NOT USE IMPACT WRENCH.
  • 【Versatility】With 13 pieces, including crowfoot adapters and a 1/2-inch drive tube, this tool kit offers versatility to tackle various inner tie rod sizes and configurations. It ensures compatibility with a wide range of vehicles. Its knurled grip keeps you in total control at all times
  • 【High-Quality Construction】Constructed from AISI 1045 medium carbon steel, this tie-rod removal set boasts admirable strength and will give you corrosion-proof service for years. The sturdy construction can withstand the demands of frequent use, providing reliable and consistent results.
  • 【Easy Storage】A rugged carrying case is included to keep all tool components neatly organized and stored. As a complete professional set, portable 13-piece master inner tie rod tools deliver the performance demanded by automotive shops and DIY mechanics alike.
SaleBestseller No. 3
Astro Pneumatic 7802 Tie Rod / Pitman Arm Adjusting Tool Set
  • Facilitates 360-degree rotation of adjusting sleeve in tight areas
  • Blow molded case keeps the tools organized and easy to transport
  • 1 PC Pitman arm tool
  • 4 PC Tie rod tools
  • Weight 2.5 lbs.
Bestseller No. 4
ReluxGo 5-Piece Ball Joint Separator Set, Pickle Fork Tool Set, Tie Rod Removal Tool Set, 1-1/8", 15/16", 11/16", for Cars and Light Vans, with Suitcase
  • This is a complete set of coverage, including five different SAE standard pieces. Forks are designed to interchange with either of the handles, making it easy to remove standard-size ball joints, tie rods, and pitman arms from a variety of cars and light trucks.
  • The 45# steel used in these premium tie rod removers has been forged and heat treated for greater strength and durability, and chrome-plated surfaces protects them from corrosion, extending their service life.
  • The knurled handles of these pitman arms separators provide sure grip for complete control of your work without slippage, and protect tool threads to extend tool lifetime and provide technician comfort.
  • The set includes: (1) Track rod fork 11/16”; (2) Ball joint fork 15/16”; (3) Pitman arm fork 1-1/8”; (4) 7-7⁄8 knurled striking handle for use with conventional hammers; (5) 6-31⁄32" adapter handle for use with air hammer. A greater reach and penetration in places where space is limited and difficult to access.
  • The pickle fork ball joint separator set includes a sturdy storage case for neat organization and rapid identification.

 


 

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