June 21, 2024 NHTSA CAMPAIGN NUMBER: 24V468000
Improperly Tightened Outrigger Bolts
A detached module box or outrigger failure increases the risk of injury.
NHTSA Campaign Number: 24V468
Manufacturer REV Ambulance Group Orlando, Inc.
Components STRUCTURE
Potential Number of Units Affected 152
Summary
REV Ambulance Group Orlando, Inc. (REVO) is recalling certain 2019-2024 Type I and Type IX emergency vehicles equipped with outriggers. The outrigger bolts may not be properly tightened, which can cause the module box to detach, or cause failure of the outrigger.
Remedy
Dealers will inspect and tighten, or replace the outrigger bolts as necessary, free of charge. Owner notification letters are expected to be mailed July 8, 2024. Owners may contact REVO customer service at 1-855-661-9232.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Mid-May 2024: REVO FDNY Delivery Center in Little Ferry, NJ was preparing a unit for delivery to the end-user when it was discovered that some outriggers bolts were loose in two separate units. Following this discovery, REVO conducted checks on other vehicles in REVO Orlando inventory and confirmed that some outriggers bolts were loose.
May 20th, 2024: REVO held an internal meeting with upper management to discuss a path forward.
Additionally, REVO identified the affected population during this meeting and issued a corrective action and proceeded with containment activities.
12 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| REV AMBULANCE | TYPE I | 2019-2024 |
| REV AMBULANCE | TYPE IX | 2019-2024 |
3 Associated Documents
Recall 573 Report
RCLRPT-24V468-8966.PDF 214.161KB
Recall Acknowledgement
RCAK-24V468-7005.pdf 729.439KB
Recall 573 Report – 6/21/2024
RCLRPT-24V468-7225.PDF 214.177KB
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