22E059 – Axle May Crack and Separate – Besser Pro 7000 lb Tubular Straight Axle

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July 18, 2022 NHTSA CAMPAIGN NUMBER: 22E059000

Axle May Crack and Separate

Cracking or separation of the axle and spindle can increase the risk of a crash.

 

NHTSA Campaign Number: 22E059

Manufacturer Besser Pro, LLC

Components EQUIPMENT

Potential Number of Units Affected 803

 

Summary

Besser Pro, LLC (Besser) is recalling certain Besser Pro 7000 lb Tubular Straight Axle assemblies used for trailers. See recall report for the full list of affected part numbers. The weld that joins the spindle and the main axle may have been improperly placed, which can cause cracking or separation of the axle from the spindle.

 

Remedy

Besser will work with the trailer manufacturers to replace the axles, free of charge. Owner notification letters were mailed August 01, 2022. Owners may contact Besser customer service at 1-903-653-4733.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Phone: 903-653-4733
Email: info@besserpro.com
1500 30th NW Paris, TX 75460

 

IMPORTANT SAFETY RECALL

Besser Pro, LLC

July 2022

 

Dear Besser Customer:

 

We are writing to inform you that Besser Pro, LLC has determined that certain Besser Pro, 7000-pound, tubular straight axles contain a safety-related defect, manufactured Oct. 7-25, 2021. Besser has notified the National Highway Traffic Safety Administration (NHTSA) of this safety-related defect.

 

You are receiving this notice because Besserโ€™s records indicate that you received axles that may be subject to this safetyrelated defect.

 

What is the Problem?

Due to a manufacturing error, the weld joining the spindle to the main beam of axle may not be properly placed, which could result in improper weld penetration or in an otherwise deficient weld. The potential deficient weld could fail when stressed by a heavy load or hard impact. Upon examination of spindle welds, any evidence of cracking means axle has been overstressed is evidence that it could break under further pressure. A weld failure could result in cracking of axle or separation of spindle, which increases the risk of a crash.

 

What Should You Do? 

  • Product Remaining in Your Inventory: If any recalled axles remain in your inventory, you should quarantine them and contact Besserโ€™s Quality Assurance Representative for return authorization at info@besserpro.com or 903-653-4733.

 

IMPORTANT NOTE: Federal law prohibits the sale of the recalled products.

 

  • Products You Sold to Other Resellers: If you sold the recalled products to reselling customers (such as service parts), you must do the following: (1) forward a copy of this letter to them within five (5) business days of receipt, and (2) provide Besserโ€™s Quality Assurance Representative with the contact information for the reselling customers to enable us to provide direct notification to those customers and track the recallโ€™s progress. Reselling customers should provide consumer contact information to Besserโ€™s Quality Assurance Representative at info@besserpro.com or 903-653-4733.
  • Products You Installed on Trailers Sold to Consumers: If you sold the recalled product to consumers, you should provide Besserโ€™s Quality Assurance Representative the contact information for those consumers. Besser will notify these consumer with a notification letter, which advises consumers of the issue in accordance with the applicable NHTSA regulation. See 49 CFR Part 577.

*             *             *

 

Please contact Besserโ€™s Quality Assurance Representative if you have any questions about this recall.

 

We apologize for any inconvenience this may cause, but we are taking this action in the interest of our customersโ€™ personal safety and satisfaction with our products. We appreciate your cooperation and prompt attention to this important matter.

 

CEO

Besser Pro, LLC

 


Chronology :

Jul 5 2022. Besser became aware of accident involving a trailer equipped with a Besser axle, based on information shared by one of its trailer-manufacturer customers.

Jul 6-11, 2022. Besser reviewed warranty records and found a small percentage of claims related to axles with cracking or breaking that could be related to welding. Besser reviewed manufacturing records and discovered that a minute misalignment of the welding head of the auto-welding machine could have resulted in unequal weld penetration.

Jul 11, 2022. Based on available information, Besser determined that a population of axles produced between 10/7/2021-10/25/2021 may have defective spindle welds. After reviewing this information, Besser determined the potential weld issue constituted a safety-related defect.

 


1 Affected Product

Equipment

BRANDPART NO.PRODUCTION DATES
BESSER PROTUBULAR STRAIGHT AXLE

 


7 Associated Documents

Defect Notice 573 Report

RCLRPT-22E059-9889.PDF 215.454KB

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Recall Acknowledgement

RCAK-22E059-3230.pdf 690.139KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22E059-2521.pdf 233.676KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22E059-4996.pdf 98.244KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22E059-5758.PDF 211.116KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22E059-6909.PDF 211.215KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22E059-6646.PDF 211.299KB

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