Passenger Seat Frames May Crack – 2014-22 Thomas Built Buses HDX & EFX School Buses

โ€œThis site contains affiliate links for which OEMDTC may be compensatedโ€

July 19, 2022 NHTSA CAMPAIGN NUMBER: 22V510000

Passenger Seat Frames May Crack

Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 22V510

Manufacturer Daimler TruckseBay North America, LLC

Components SEATS

Potential Number of Units Affected 4,344

 

Summary

Daimler TruckseBay North America, LLC (DTNA) is recalling certain 2014-22 Thomas Built Buses HDX and EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.

 

Remedy

The remedy is currently under development. Interim notification letters, notifying owners of the safety risk, were mailed on September 16, 2022. A second notice will be sent once remedy parts become available. Owners may contact DTNA’s customer service at 1-800-547-0712. DTNA’s number for this recall is FL946.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Trucks North America Recalls

 


Chronology of Defect / Noncompliance Determination

Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision:

In or about mid-2017, DTNAโ€™s seat supplier informed DTNA of a fractured S3C seat frame.  DTNA reviewed the matter, concluded it did not present a safety-related concern, and documented the matter.  Beginning in or about September 2018, DTNA received several reports of fractured from one customer location and as part of a newly formed process briefed NHTSA on the topic.  Thereafter, DTNA began an investigation, which included field inspection and engineering laboratory and field tests.  Upon reoccurring review with NHTSA, DTNA concluded that the matter did not present a safety-related concern, and again documented the matter but also monitored the situation.  During this period of monitoring, in or about late 2019, DTNA concluded that the issue, if it manifested, was limited to very small numbers of seats concentrated in a specific geographic location.  A root cause such as uniquely severe road use/environmental use cases was conjectured but not fully understood, given the limited information then available.  That said, DTNA again reaffirmed its prior analysis that the matter did not present an unreasonable risk to safety within the meaning of the Safety Act.

In or about March 2022, DTNA received a report from a customer with buses containing cracked seat wall mount brackets. DTNA began an extensive investigation to reassess its prior analysis.   Among other things, TBB conducted an on-site customer visit to assess the alleged condition, inspected field units, and analyzed the resultant fleet inspection information.  In April 2022, DTNA analyzed its preliminary investigation findings, and ordered additional steps, including further field data assessment given that the issue preliminarily appeared to arise in only certain geographic areas with certain fleets with vehicles that may have been subjected to more severe road use/environmental use cases.  In or about March 2022, DTNA received a report from a customer with buses containing cracked seat wall mount brackets. DTNA began an extensive investigation to reassess its prior analysis.   Among other things, TBB conducted an on-site customer visit to assess the alleged condition, inspected field units, and analyzed the resultant fleet inspection information.  In April 2022, DTNA analyzed its preliminary investigation findings, and ordered additional steps, including further field data assessment given that the issue preliminarily appeared to arise in only certain geographic areas with certain fleets with vehicles that may have been subjected to more severe road use/environmental use cases. On July 12 2022, DTNA determined that a safety-related defect exists in HDX and EFX Thomas Built Buses equipped with 39-inch S3C seat frames and with 3-point flex seatbelt.  The relevant warranty claims, field or service reports are summarized above as required by 49 C.F.R. 573.6(c)(6).  The seat frames and seatbelts otherwise conform to all applicable Federal Motor Vehicle Safety Standards.

 


18 Affected Products

Vehicles

MAKEMODELYEAR
THOMAS BUILT BUSESSAF-T-LINER EFX2014-2022
THOMAS BUILT BUSESSAF-T-LINER HDX2014-2022

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-22V510-7520.PDF 213.344KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [208.34 KB]

 


Recall Acknowledgement

RCAK-22V510-6837.pdf 645.734KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [630.60 KB]

 


Chronology of Defect / Noncompliance Determination

RMISC-22V510-9628.pdf 518.649KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [506.49 KB]

 


Defect Information Report

RMISC-22V510-1020.pdf 832.584KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [813.07 KB]

 


Recall 573 Report – August 11, 2022

RCLRPT-22V510-8763.PDF 214.374KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.35 KB]

 


Amended Defect Information Report

RMISC-22V510-6946.pdf 852.955KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [832.96 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V510-8610.pdf 288.374KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [281.62 KB]

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V510-4444.pdf 114.376KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [111.70 KB]

 


Latest Recalls Documents

 


 

SaleBestseller No. 1
CAR GUYS Super Cleaner | Effective Car Interior Cleaner | Leather Car Seat Cleaner | Stain Remover for Carpet, Upholstery, Fabric, and Much More! | 18 Oz Kit
  • THE HYPE IS REAL! โ€“ Are you tired of using cleaners that work, but not as good as you expected?! You wonโ€™t experience that here! Our newly formulated multisurface cleaner is made with the newest advancements in nano-technology to effectively lift away dirt and grime at the molecular level. No more wasting time and energy with nonsense products made with old science and technology!
  • REPLACE YOUR CABINET OF CHEMICALS! โ€“ Do you get confused by all the different types of cleaning supplies that are available? It gets frustrating fast! Just cleaning your vehicle requires some special deep stain remover, a chemical solvent to get rid of bug and tar, a separate floor mat and inner dash cleaner.. and the list goes on and on! Keep it simple with one multipurpose product, CAR GYUYS Super Cleaner... the KING OF ALL CLEANERS !
  • MULTI-SURFACE SUPER CLEANER! โ€“ This multi surface cleaner works on many different interior or exterior surfaces except glass and delicate instrument panel screens! That means this ONE PRODUCT will clean upholstery , fabric , canvas , leather , vinyl , plastic , rubber , bird poop , grease , tree sap , metals , wood trim and so much more! This is the most versatile multi-purpose cleaner on the market!
  • WHY CHOOSE CAR GUYS? โ€“ We Care About Quality! Our products are made with the latest advancements in science, using the best equipment available. This helps us make consistently high quality products that always work great! Every formula we make is mixed and bottled, in the USA, by hard working Americans!
  • REAL CUSTOMER SUPPORT! โ€“ The CAR GUYS team actually cares about customer satisfaction! If you ever have any concerns, let us know, and a person from our team will do everything in our power to make it right.
Bestseller No. 2
Chemical Guys Total Interior Cleaner & Protectant, Cleans & Protects Leather, Vinyl, Plastic, Rubber & Glass Streak-Free Finish for Cars, Trucks, SUVs, RVs & More - 16 oz
  • ONE CLEANER TO RULE THEM ALL - Rather than use separate cleaners for leather, vinyl, plastic, carpet, cloth, glass, and wood, Chemical Guys developed Total Interior Cleaner & Protectant; with just one product, you can now clean and protect virtually all interior surfaces!
  • SIMPLIFY YOUR DETAILING ARSENAL - Save time and money with one do-it-all product; keep your interior fresh, clean, and looking like new; clean without worrying about damaging surfaces; clean and protect nav and touch screens too!
  • MIST ON, WIPE OFF - Total Interior Cleaner & Protectant offers professional grade results and is so easy to use! Just mist on and wipe off! The unique formula contains blockers that help shield interior car parts from harsh sunlight to help prevent cracking and fading on hard plastics.
  • DRY-TO-THE-TOUCH FORMULA - The premium formula wipes clean, finishes residue free, and leaves no greasy or oily feel or look behind; Total Interior Cleaner & Protectant does not add extra gloss or shine; it only restores the stock appearance to the cleaned surface. Always test surface area first
  • THE GO TO BRAND IN CAR CARE - Beginners and professionals alike choose Chemical Guys, not only for the finest car care products, but the world class customer support and vast detailing knowledge Chemical Guys is more than a brand it's a lifestyle with a worldwide following
Bestseller No. 3
Chemical Guys CWS20316 Foaming Citrus Fabric Clean Carpet & Upholstery Cleaner (Car Carpets, Seats & Floor Mats), Safe for Cars, Home, Office, & More, 16 fl oz, Citrus Scent
  • RESTORE FABRIC, CARPET & UPHOLSTERY LIKE NEW - Fabric Clean dissolves and removes dirt, odors, and stains from automotive carpets, fabrics, and upholstery with hi-sudsing, deep penetrating foaming bubbles for professional detailing results.
  • INTENSE FOAMING CLEANING POWER - Foaming action floats the particles directly to the surface of the material for easy cleanup with a microfiber towel or hot water extractor.
  • PROFESSIONAL GRADE FORMULA - While low-grade cleaners leave carpets feeling wet, promote mildew growth, and finish with a stiff crusty feeling, Fabric Clean is detergent free, low-moisture, and finishes with the soft feel of clean fabric.
  • DESTROY ODOR-CAUSING MICROBES - Fabric Clean comes blended with the companyโ€™s patented odor elimination enzymes; the product actively destroys odor-causing microbes, eliminating foul odors at their source.
  • THE GO TO BRAND IN CAR CARE - Beginners & professionals alike choose Chemical Guys, for the finest car care products, world class customer support and vast detailing knowledge; Chemical Guys is more than a brand it's a lifestyle with a worldwide following
SaleBestseller No. 4
Armor All Carpet and Upholstery Cleaner Spray , Car Upholstery Cleaner for Tough Stains, 22 Fl Oz, 1 Count (Pack of 1)
  • Carpet & Upholstery: One 22 oz can of Armor All New Car Scent FRESH FX Carpet and Upholstery Cleaner With Scrub Brush
  • 3-in-1 Action: Car interior cleaner features 3-in-1 power foam that cleans, lifts tough stains and eliminates odors
  • For Interior: New Car Scent freshens your car interior with light fragrance
  • Works Fast: Fast-acting foaming cleaner lifts away dirt and debris
  • Great for Tough Stains: Quickly breaks down even tough stains like mud, salt, grease, food and coffee
Bestseller No. 5
Chemical Guys CWS21916 Foaming Citrus Fabric Clean Carpet & Upholstery Cleaner, Ready To Use, Sprayable (For Carpets, Seats & Floor Mats), Safe for Cars, Home, Office, & More, 16 fl oz, Citrus Scent
  • SAME GREAT RESULTS, NOW SPRAYABLE - Fabric Clean Ready To Use easily dissolves and removes dirt, odors, and stains from automotive carpets, fabrics, and upholstery with hi-sudsing, deep penetrating foaming bubbles for professional detailing results.
  • SO EASY-TO-USE - Just spray Fabric Clean Ready To Use and the foaming action floats the particles directly to the surface of the material for easy cleanup with a microfiber towel, brush or hot water extractor.
  • PROFESSIONAL GRADE FORMULA - While low-grade cleaners leave carpets feeling wet, promote unsightly growth, and finish with a stiff crusty feeling, Fabric Clean is detergent free, low-moisture, and finishes with the soft feel of clean fabric.
  • DESTROY MICRO-PARTICLES - Fabric Clean comes blended with the companyโ€™s patented elimination enzymes; the product actively eliminates foul smell at their source.
  • THE GO TO BRAND IN CAR CARE - Beginners & professionals alike choose Chemical Guys, for the finest car care products, world class customer support and vast detailing knowledge; Chemical Guys is more than a brand it's a lifestyle with a worldwide following
SaleBestseller No. 6
Relentless Drive Car Carpet Cleaner (16oz) Professional Interior Car Cleaner for Seat Upholstery with Brush โ€“ Safe for All Cars
  • Professional car carpet cleaner kit - Our professional-grade car carpet cleaner comes complete with an interior upholstery brush, perfect for deep-cleaning carpets and effectively removing tough stains and odors. Achieve showroom-quality results quickly and easily.
  • Effective car seateBay upholstery cleaner - Specifically designed for car seateBay upholstery, this powerful interior cleaner penetrates deeply into fabrics, lifting stubborn stains without excessive soaking. Your car seatseBay will look refreshed, clean, and odor-free after just one use.
  • Safe for all interior fabrics - Formulated to be non-toxic, hypoallergenic, and gentle on all interior car fabrics. Whether it's seats, carpets, or other upholstery, confidently clean without worrying about damage or discoloration.
  • Durable detailing brush included - The kit includes a sturdy, ergonomic brush that helps agitate and lift dirt, grime, and debris. Simply apply cleaner, brush gently, and wipe away for a pristine interior finish.
  • Non-foaming, dye & perfume-free - Our advanced formula is free from synthetic perfumes and dyes, ensuring no residue or artificial odors remain. Experience thorough, reliable cleaning that preserves your interiorโ€™s integrity.
SaleBestseller No. 7
Chemical Guys Foaming Citrus Fabric Clean & Drill Brush Kit - High-Foaming Stain & Odor Remover for Car Carpets, Upholstery & Floor Mats - Deep Cleans & Deodorizes, Citrus Scent - 16 fl oz
  • REMOVE DIRT, ODORS & STAINS โ€“ Penetrate deep into fibers with foaming bubbles to dissolve set-in dirt, odors, and stains from carpets, fabrics & upholstery using Fabric Clean Carpet & Upholstery Shampoo
  • INTENSE FOAMING ACTION โ€“ Oxygen-infused cleaners lift & separate dirt for fast, thorough cleaning. Foaming action floats debris to the surface for easy removal with a microfiber towel or extractor
  • POWERFUL DRILL ATTACHMENT โ€“ Let the Carpet Brush Drill Attachment do the work for you Attach it to your drill to deep clean carpets & upholstery faster & more effectively
  • LIFT DEEP STAINS & DIRT โ€“ Stiff nylon bristles dig deep to break up stubborn stains, grime & debris. Save time & effort with the Spinner Multi-Surface Brush
  • CUSTOM DILUTION SPRAY BOTTLE โ€“ Easily dilute concentrated cleaners for specialized cleaning tasks. The Secondary Container Dilution Bottle provides maximum spray coverage
Bestseller No. 8
Car Interior Cleaner for Vehicle Detailing, Cleans and Protects Your Dashboard, Seats, Upholstery, Leather, Plastic, Vinyl, and More - 8 Fl Oz
  • Latest Nanotechnology. Shine Armor's All In One Interior Car Cleaner is formulated to clean, condition, protect and restore interior surfaces back to a brand new factory matte finish.
  • Dust Resistant, Cuts Dirt, Grimes & Odor. This car cleaning spray has anti-static properties, non greasy, and acts as a car freshener made to prevent dust buildup, remove dirt, grimes, and unwanted odors, and restore your carโ€™s interior surfaces. Keep that new car smell, and your factory finish looking fresh with our multipurpose Interior Car Cleaner protectant & solvent.
  • Advanced UV Protection. UV rays can damage your dashboard, door panels, and seats, electronics, steering wheels, door panels, handles, shifters, touch screens, radios/stereos, cup holders, consoles, dashboards, leatherette, trim, and also speed up the aging process of your interior. Leave your car interior looking great, for longer with Shine Armor's Upholstery and Interior Cleaner.
  • Safe on All Surfaces. Get rid of those odors, all the mud build-up, and any stubborn marks lingering on your dash, leather, rug, headliner, rubber, vinyl, flooring, glass, cloth, plastic, some upholstery & fabric seats & more.
  • Quick & Easy Application. Our interior multi surface vehicle cleaning supplies and accessories are simple to use, just spray cleaner onto a microfiber cloth and gently wipe the surface, then wipe residue away with a second clean microfiber cloth; best to use with car vacuum, car detailing kit, car wash mitt, sponges, and mops. Repeat every 4-6 weeks to keep your interior looking brand new!
Bestseller No. 9
Blue Coral DC22 Upholstery Cleaner Dri-Clean Plus with Odor Eliminator, 22.8 oz. Aerosol
  • Effective on grease, tar, coffee, lipstick, ink, blood stains and more
  • Interior cleaner lifts stains off of carpet, upholstery and floor mats
  • Easy-to-use brush cap helps remove ground-in stains and soils
  • Do not use on suede, leather, silk, velvet or clear plastic
Bestseller No. 10
Slate Car Interior Cleaner - Powerful Plant-Based Formula Removes Dirt, Car Seat Cleaner, Vegan Leather Safe, Biodegradable, Prop 65 Compliant - Unscented, 16oz
  • SAFE & EFFECTIVE - Slate Interior Cleaner is gentle on people and pets but tough on grime. Clean your car's surfaces without exposing yourself or your loved ones to harsh chemicals.
  • PLANT-POWERED CLEAN - Our powerful plant-based formula effortlessly removes common messes from your carโ€™s interior surfaces. Clean up after your kids, your pets, or anything else.
  • ONLY THE ESSENTIALS - If your interior is covered in harsh chemicals, it's not Slate clean. Our biodegradable formula gives you everything you need and nothing you don't.
  • MILD FOAM, MATTE FINISH - Removes grime to restore your interior without leaving residue behind. Slate has a matte finish not a fake shine.
  • PROP 65 COMPLIANT - Whatโ€™s worse: An interior covered in grime, or chemicals that can harm your health? With Slate, you donโ€™t have to choose. Wipe your Slate clean and give your car a fresh start.

 


Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...