22PBE – Steering Gear Assembled Incorrectly – 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, & 579

“This site contains affiliate links for which OEMDTC may be compensated”

July 28, 2022 NHTSA CAMPAIGN NUMBER: 22V547000

Steering Gear Assembled Incorrectly

A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V547

Manufacturer PACCAReBay Incorporated

Components STEERING

Potential Number of Units Affected 47,513

 

Summary

PACCAReBay Incorporated (PACCAReBay) is recalling certain 2022-2023 KenwortheBay T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 PeterbilteBay 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.

 

Remedy

Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact KenwortheBay’s customer service at 1-425-828-5888 and PeterbilteBay’s customer service at 1-940-591-4220. PACCAReBay’s numbers for this recall are 22PBE and 22KWE.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Safety Recall – Certain steering gears may have been assembled incorrectly, causing the gear to fracture. This can cause a loss of steering control, increasing the risk of a crash. Steering gear serial numbers must be inspected to determine “Suspect” gears. This Phase 1 release is for inspection and data collection only, due to supply chain issues. This bulletin will be updated when parts and repair procedures are available.

 

Introduction

PeterbilteBay Motors has determined that a defect, which relates to motor vehicle safety, exists in certain Model Year 2022-2023 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, 579, and New Model 579 chassis built from 06/01/2021 through 06/16/2022. The steering gear may have been incorrectly assembled, which could cause the steering gear to fracture, resulting in loss of steering control and increased risk of a crash.

Some steering gears were assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm shaft and loss of vehicle steering.

Steering gears with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in loss of vehicle steering. Loss of steering increases the likelihood of a crash.

Preceding the intern l fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available.

 

Situation

22,538 (21.189 US and 1,349 CAN) Model Year 2022-2023 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548,567, 579, and New Model 579 chassis built from 06/16/2021 through 06/02/2022 with suspect steering gears.

 


Chronology :

5-20 RH Sheppard communicated they were filing equipment recall due to steering gear shaft failures on two warranty returns. No root cause or remedy.

5-24 RHS sent list of suspect steering gear orders.

5-26 RHS provided instructions for reading serial numbers and range for suspect parts. Plants began inspecting and quarantining material. RHS testing if gears can be tested on trucks to determine good gears. RHS doing infant failure analysis.

5-27 RHS provided some suspect part numbers.

6-01 RHS sent list of serial numbers checked so far as being cleared. Plants re-sort and release parts. Plants had quarantined by the suspect year/month and could now release specific steering gear serial numbers.

6-03 Warranty search found 2 claims match known failures.

6-07 RHS sent larger list of serial numbers that currently makes up the suspect gear serial number population. Plants re-sort and release parts.

6-08 RHS identified root cause to be recirculating balls removed during re-work and new ball insertion process not completed.

6-09 RHS reduced the suspect population to 2,816 serial numbers. Plants re-sort and release parts.

6-16 RHS sent new suspect population with 2,877 serial numbers. Plants re-sort and release parts. Safety and Compliance asked for PACCAReBay part number, plant location and invoice date to be added to suspect population list.

6-23 RHS sent new suspect population list with added information that was requested.

7-01 Safety and Compliance requested information to aid in preparing this issue for the Safety Committee.

7-06 RHS provided requested information.

7-07 Safety Committee reviewed. Questions on how the suspect truck population was determined.

7-08 RHS provided field action proposal.

7-14 Discussed with NHTSA during regular scheduled quarterly meeting.

7-18 Safety Committee Minutes sent to Safety Committee for decision whether this issue is a safety related defect.

7-22 Safety Committee determines a safety related defect exists.

 


54 Affected Products

Vehicles

MAKEMODELYEAR
KENWORTHeBayC5002022-2023
KENWORTHeBayT1702022-2023
KENWORTHeBayT2702022-2023
KENWORTHeBayT2802022-2023
KENWORTHeBayT3702022-2023
KENWORTHeBayT3802022-2023
KENWORTHeBayT4402022-2023
KENWORTHeBayT4702022-2023
KENWORTHeBayT4802022-2023
KENWORTHeBayT6802022-2023
KENWORTHeBayT8002022-2023
KENWORTHeBayT8802022-2023
KENWORTHeBayW9002022-2023
KENWORTHeBayW9902022-2023
PETERBILTeBay3252022-2023
PETERBILTeBay3302022-2023
PETERBILTeBay3372022-2023
PETERBILTeBay3482022-2023
PETERBILTeBay3652022-2023
PETERBILTeBay3672022-2023
PETERBILTeBay3892022-2023
PETERBILTeBay5202022-2023
PETERBILTeBay5362022-2023
PETERBILTeBay5372022-2023
PETERBILTeBay5482022-2023
PETERBILTeBay5672022-2023
PETERBILTeBay5792022-2023

 


8 Associated Documents

Recall Acknowledgement

RCAK-22V547-2355.pdf 646.452KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [631.30 KB]

 


Recall 573 Report – July 28, 2022

RCLRPT-22V547-1774.PDF 215.03KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.99 KB]

 


PACCAReBay – Inspect Only Bulletin – August 2022

RCMN-22V547-7776.pdf 762.836KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [744.96 KB]

 


PACCAReBay – Interim Bulletin – August 2022

RCMN-22V547-8999.pdf 353.81KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [345.52 KB]

 


Safety Bulletin

RCSB-22V547-6902.pdf 208.52KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [203.63 KB]

 


Recall 573 Report – September 2022

RCLRPT-22V547-6972.PDF 243.413KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [237.71 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V547-3238.pdf 231.144KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [225.73 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V547-1576.pdf 184.651KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [180.32 KB]

 


Latest Recalls Documents

 


 

Bestseller No. 1
Detroit Axle - Power Steering Gear Box for Chevrolet GMC C1500 K1500 C2500 K2500 Pickup Suburban Tahoe Yukon Replacement Power Steering Gear Box Assembly [W/o Sport Package]
  • Power Steering Gear Box Replacement for 1999-2000 CadillaceBay Escalade - [1992-1994 Chevy Blazer] - 1988-1989 C1500 Pickup - [1990-2000 C1500 Pickup (w/o Sport Package;ZQ8)] - 1992-1999 C1500 Suburban (w/o Sport Package;ZQ8) - [1992-1996 C2500 Suburban (Diesel)] - 1997-1998 C2500 Suburban (Diesel; Base; LS; LT) - [1988-1993 C2500 Pickup; (6-Bolt; Diesel 6.2L; Vin Code C)] - 1988-2000 C2500 Pickup (6-Bolt; Gas; 7,200 lb GVW) - [1988-1996 K1500 Pickup] - 1992-1999 K1500 Suburban (7,200lb GVW)
  • Power Steering Gear Box Replacement for 1988-1990 Chevy K2500 Pickup (6-Bolt; Gas; 4.3L 5.0L 5.7L; 7,200 lb GVW) - [1991-2000 K2500 Pickup (6-Bolt ; 4WD ; 7,200lb GVW)] - 1992-1998 K2500 Suburban - [1995-2000 Tahoe] - 1992-1996 GMCeBay Jimmy - [1988 C1500 Pickup (w/o Sport Package;ZQ8))] - 1990-1999 C1500 Pickup (w/o Sport Package;ZQ8)) - [1992-1999 C1500 Suburban] - 88 C2500 Pickup (6-Bolt; Diesel 6.2L; Vin Code C) - [89-93 C2500 Pickup (6-Bolt; Diesel 6.2L; exc. Vin Code F)] - 92-99 K2500 Suburban
  • Power Steering Gear Box Replacement for 1994-1995 GMCeBay C2500 Pickup (6-Bolt; Gas; 7,200 lb GVW) - [1988-1990 C2500 Pickup (6-Bolt; Gas; 4.3L 5.0L 5.7L; 7,200 lb GVW)] - 1991-1999 C2500 Pickup (6-Bolt ; 7,200lb GVW) - [1992-1993 C2500 Suburban (7,200 lb GVW)] - 1994-1999 C2500 Suburban - [1988-1999 K1500 Pickup] - 1992-1996 K1500 Suburban (7,200lb GVW) - [1988-1990 K2500 Pickup (6-Bolt; Gas; 7,200 lb GVW)] - 1991-1999 K2500 Pickup (6-Bolt; 7,200lb GVW) - [1992-2000 Yukon (97: 4WD,DIESEL; 98: 4WD)]
  • Kit Includes: 1x Complete Power Steering Gear Box Assembly
  • New Oil and Lip Seals installed to ensure quality performance
Bestseller No. 2
A-Premium Complete Power Steering Gear Box Gearbox Assembly Compatible with Dodge Ram 1500 2006-2008, Ram 2500 2003-2008, Ram 3500 2003-2008, Ram 4000 2005-2008, 4WD, Replace# 52106835AC, 52106835AE
  • [Vehicle Fitment]: Compatible with DodgeeBay RameBay 1500 2006-2008 (Extended Crew Cab Pickup) ✔ RameBay 2500 2003-2006 ✔ RameBay 2500 2007 L6 5.9L/L6 6.7L (DIESEL) ✔ RameBay 2500 2008 ✔ RameBay 3500 2003-2006 ✔ RameBay 3500 2007 L6 5.9L/L6 6.7L (DIESEL) ✔ RameBay 3500 2008 ✔ RameBay 4000 2005-2008 ✔ --- 4WD; with 4 Bolt Side Cover; with Power Steering Gear; For Left Hand Drive Only!!!
  • [Reference Number]: 52106835AC, 52106835AE, 52106835AF, 52106835AG, 52121986AA, 52121986AC, 52121986AE, 52121986AF, 27-7616, 277616
  • [Specification]: ①Condition: New; ②Input Shaft Dia: 18.42 mm; ③Output Shaft Dia: 33.32 mm; ④Pressure Port Thread Size: M18 x 1.5; ⑤Return Port Thread Size: M20 x 1.5; ⑥Total Turns Lock To Lock: 3.0 or 3.3
  • [Ideal Solution]: This steering gear box assembly is best professional solution for the above vehicle's the steering problem (such as clunking while turning, shaking steering wheel, excessive free play in steering, leaking power steering fluid, etc), and restore steering wheel operation, also saves you hundreds of dollars from original part
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted gear box. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 3
Detroit Axle - Power Steering Gear Box for Chevy GMC Silverado Sierra Yukon XL Avalanche Silverado Suburban 1500 Tahoe Cadillac Escalade, 3 Bolt Valve Housing Power Steering Gear Box Replacement
  • For Vehicles with Off-Road Package and 3 Bolt Valve Housing
  • Gear Box Replacement for 2002-2006 CadillaceBay Escalade - [2002-2006 Chevrolet Avalanche 1500] - 1999-2006 ChevroleteBay Silverado 1500 - [2000-2006 Chevrolet Suburban 1500] - 2000-2006 ChevroleteBay Tahoe - [1999-2006 GMC Sierra 1500] - 2000-2006 GMCeBay Yukon - [2000-2006 GMC Yukon XL 1500]
  • Kit Includes: 1x Power Steering Gear Box Assembly
  • New Oil and Lip Seals installed to ensure quality performance
  • To Activate your Lifetime Warranty, you must send in your core unit. Call us when you order to get a return shipping label for your old unit
Bestseller No. 4
27-7540 Power Steering Gear Box for 1988-2000 Chevy GMC C1500 C2500 K1500 K2500 Tahoe Yukon 27-7566
  • for CadillaceBay Escalade 1999-2000, for Chevy Blazer 1992-1994, for Chevy C1500 1988-1999, for Chevy C1500 Suburban 1992-1999, for Chevy C2500 1988-1998, for Chevy C2500 Suburban 1992-1998, for Chevy K1500 1988-1999, for Chevy K1500 Suburban 1992-1999, for Chevy K2500 1988-1998, for Chevy K2500 Suburban 1992-1998, for Chevy Tahoe 1995-2000
  • for GMCeBay C1500 1988-1999, for GMCeBay C1500 Suburban 1992-1999, for GMCeBay C2500 1988-1998, for GMCeBay C2500 Suburban 1992-1998, for GMCeBay K1500 1988-1999, for GMCeBay K1500 Suburban 1992-1999, for GMCeBay K2500 1988-1998, for GMCeBay K2500 Suburban 1992-1998,for GMCeBay Yukon 1992-2000
  • Part Number: 27-7540, 26009546, 26036035, 26042491, 26042492, 26052911, 26052912, 26064578, 26077886, 26100345, 277566, 277576
  • Service - If you have any questions about our products,please contact us in time
  • Note - To ensure this part fits your exact vehicle,please double check the year and model、picture and descriptionto make sure the part fits your vehicle
Bestseller No. 5
A-Premium - Power Steering Gearbox Gear Box Compatible with Ram 2500 2010-2012, 3500 2011-2012, 4000 2011-2011 & Dodge Ram 2500 3500 4000 2009-2010, Replace# 52122316AF
  • [Vehicle Fitment]: Compatible with DodgeeBay RameBay 2500 2009-2010 (4WD), RameBay 3500 2009-2009 (4WD), RameBay 3500 2010-2010 (4WD; Crew Cab Pickup, Extended Crew Cab Pickup, Standard Cab Pickup), RameBay 4000 2009-2010; Compatible with RameBay 2500 2010-2012 (4WD), 3500 2011-2012 (4WD; Crew Cab Pickup, Extended Crew Cab Pickup, Standard Cab Pickup), 4000 2011-2011 --- For Left Hand Drive Only!!!
  • [Position]: Front
  • [Part Number]: 27-5203, 275203, 52122315AD, 52122316AD, 52122316AE, 52122316AF
  • [Specifications]: Material: Metal; Installation Type: Direct Replacement
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted part. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 6
Roneeson Power Steering Gear Box Assembly for Ford Excursion F-250 F-350 F-450 F-550 Super Duty Gearbox
  • Replaces part numbers: 2C3Z-3504-AARM, 277569, F7UZ3504FA
  • Fit for FordeBay Excursion 2000-2001 4WD/RWD, Excursion 2002-2005, F-250 Super Duty 2000-2001 4WD/RWD, F-250 Super Duty 1999, F-250 Super Duty 2002-2004
  • Fit for FordeBay F-350 1997-2003 w/ 36 Spline Output Shaft and Power Steering Gear, F-350 2004-2007 Power Steering Gear, F-350 Super Duty 2000-2001 4WD/RWD, F-450 Super Duty 2000-2001, F-450 Super Duty 2002-2004
  • Fit for FordeBay F-550 Super Duty 2000-2001, F-550 Super Duty 1999, F-550 Super Duty 2002-2004
  • Package includes: 1 x Power Steering Gearbox
Bestseller No. 7
Cardone 27-8418 Remanufactured Power Steering Gear (Renewed)
  • 100% computerized hydraulic testing is performed for proper flow, leakage and performance to ensure perfect fit and function
  • All critical components (i.e. campacs, spool valves, etc.) are triple tested to ensure product reliability
  • All units are built with 100% new seals and o-rings
  • Sector shafts and pistons are 100% processed to ensure surface finish is within O.E. tolerances
Bestseller No. 8
TEKKOAUTO Power Steering Gear Box Replacement for Chevy Silverado 2500 HD 1500 HD 3500 GMC Sierra 2500 27-8418 19133617 19152868
  • OEM Replacement Part: 27-8418,278418,19133617,19152868, 19153560,19167447,19177064,19299586,19301166,19330625,23489967,84229219,84400576
  • Replacement for Chevy Avalanche 2500 2002-2006,Express 2500 2007 with 33 Splines and 3 Blanks on Sector Shaft,Express 2500 2008-2020,Express 3500 2007 with 33 Splines and 3 Blanks on Sector Shaft,Express 3500 2008-2019,Express 4500 2009-2016,Express 4500 2018-2019,Silverado 1500 HD 2002-2003,Silverado 1500 HD 2005-2006,Silverado 2500 HD 2002 Fuel: BI-FUEL,Silverado 2500 HD 2002-2005 Fuel: CNG
  • Replacement for Chevy Silverado 2500 HD 2002-2006 Fuel: GAS,Silverado 2500 HD 2007-2010,Silverado 3500 2002-2006 Fuel: GAS,Silverado 3500 2003-2005 Fuel: CNG,Silverado 3500 HD 2007-2010 Crew Cab Pickup; Extended Cab Pickup,Silverado 3500 HD 2007-2010 Standard Cab Pickup; with Dual Rear Wheels (DRW),Suburban 2500 2002-2005,Suburban 2500 2007-2013
  • Replacement for GMCeBay Savana 2500 2007 with 33 Splines and 3 Blanks on Sector Shaft,Savana 2500 2008-2020,Savana 3500 2007 ,Savana 3500 2008-2020,Savana 4500 2010-2012,Savana 4500 2014-2015,Sierra 1500 HD 2002-2003,Sierra 1500 HD 2005-2006,Sierra 2500 2002-2004,Sierra 2500 HD 2002 Fuel: BI-FUEL,Sierra 2500 HD 2002-2005 Fuel: CNG,Sierra 2500 HD 2002-2006 Fuel: GAS,Sierra 3500 2002-2006 Fuel: GAS,Sierra 3500 2004-2005 ,Sierra 3500 HD 2007-2010,Yukon XL 2500 2002-2013
  • Note-1: It fits the model with Power Steering Gear. Note-2: Not suitable for Mexican models. Note-3: Fit the model with 4 bolt, not fit 6 bolt. Note-4: Please confirm the application before Purchase.
Bestseller No. 9
A-Premium - Power Steering Gearbox Gear Box Compatible with Chevrolet Malibu, Camaro, Chevelle, El Camino, Laguna, Monte Carlo & GMC Sprint & Pontiac Firebird, GTO
  • [Vehicle Fitment]: Compatible with ChevroleteBay Camaro 1967-1976, Chevelle 1964-1973, El Camino 1964-1976, Laguna 1973-1976, Malibu 1964-1967/1973-1976, Monte Carlo 1970-1976; Compatible with GMCeBay Sprint 1971-1976; Compatible with PontiaceBay Firebird 1967-1970, Firebird 1971-1976 (Formula & Trans Am Submodels), GTO 1964-1971 --- For Left Hand Drive Only
  • [Position]: Front
  • [Part Number]: 27-6509, 276509
  • [Specifications]: Material: Metal; Installation Type: Direct Replacement
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted part. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind
Bestseller No. 10
Cardone 27-7516 Remanufactured Power Steering Gear , Black (Renewed)
  • 100% computerized hydraulic testing is performed for proper flow, leakage and performance to ensure perfect fit and function
  • All critical components (i.e. campacs, spool valves, etc.) are triple tested to ensure product reliability
  • All units are built with 100% new seals and o-rings
  • Sector shafts and pistons are 100% processed to ensure surface finish is within O.E. tolerances

 


Last update on 2025-03-18 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...