NHTSA Campaign Number: 18V502
Manufacturer Alta Motors
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 215
Throttle Firmware may Cause Stall
A motorcycle stall can increase the risk of a crash.
Summary
Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
Remedy
Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall is expected to begin in August 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta’s number for this recall is SVC-ESB-18-004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SAFETY RECALL CAMPAIGN- Firmware Update – MXR and EXR
August 1, 2018
Recall Acknowledgement
August 10, 2018
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