48-1541 – Tail Light May Become Inoperative – 2021 Prime Time Tracer TRT26KSS Travel Trailers

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August 5, 2022 NHTSA CAMPAIGN NUMBER: 22V586000

Tail Light May Become Inoperative

A distorted or inoperative tail light may reduce vehicle visibility and confuse other drivers, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V586

Manufacturer Forest RivereBay, Inc.

Components EXTERIOR LIGHTING, EQUIPMENT

Potential Number of Units Affected 22

 

Summary

Forest RivereBay, Inc. (Forest RivereBay) is recalling certain 2021 Prime Time Tracer TRT26KSS travel trailers. The tail light may be located too close to the water heater exhaust, which can cause the tail light lens to melt and the light to become inoperative.

 

Remedy

Dealers will install a flush mount tail light, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact Forest RivereBay’s customer service at 1-574-862-1025. Forest RivereBay’s number for this recall is 48-1541.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


RECALL 22V586, 2022-432 – REMEDY INSTRUCTIONS

Make(s): TRACER
Model(s): TRT26KSS
Model Year(s): 2021
Repair Code: RC-058-01-00-004225
Allotted Time: 3.50 HRS.
Inspection Code: N/A
Allotted Time: N/A
Concern:

The water heater exhaust may melt and cause distortion on the passenger side rear tail lamp. Replace Tail lamps with new tail lamps.

Photo(s) Required: YES
Prior Authorization Required: YES
Part(s) Kit Number: F100282000
Part(s) Return: NO

 

Disconnect the vehiclesโ€™ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power.  Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.

 

STEP 1:

A. REMOVE THE LENS FROM BOTH TAIL LAMPS TO GAIN ACCESS TO THE FASTENERS; B. REMOVE FASTENERS AND SET ASIDE FOR REUSE;

B. MAKE A NOTE OR TAKE A PHOTO OF WHICH WIRES ARE CONNECTED TO THE TAIL LAMPS;

C. CUT OR DISCONNECT THE WIRES ON THE TAIL LAMPS FROM THE WIRES COMING OUT OF THE REAR WALL OF THE UNIT; *NOTE โ€“ DO NOT CUT AND REUSE THE TAIL LAMP WIRES*

D. DISCARD THE TAIL LAMPS.

 

STEP 2:

A. REMOVE ANY SEALANT THAT IS ON THE REAR WALL WITH A RAZOR;

 

B. TAPE PAPER OVER PRE-BEND MOLDING, WATER HEATER AND BUMPER TO PROTECT FROM ANY OVERSPRAY;

 

C. USING A CIRCULAR GRINDING TOOL, GRIND DOWN THE SCREWS HOLES THAT WILL NOT BE COVERED BY THE TAIL LAMP; *PLEASE NOTE: THE NEW TAIL LAMP WILL BE INSTALLED VERTICALLY*

 

D. FILL IN THE HOLES WITH BONDO AND THE SURROUNDING AREA AND ALLOW TO DRY;

 

E. SAND THE BONDO AREA UNTIL SMOOTH AND REAPPLY BONDO WHERE NEEDED, SAND AGAIN;

 

F. CLEAN OFF THE AREA WITH AN AIR NOZZLE AND PRIME THE AREA;

 

G. USING A SCOWLING PAD, SCUFF THE AREA SO THE PAINT WILL STICK TO THE WALL;

 

H. CLEAN OFF AREA WITH AN AIR NOZZLE, PAINT THE AREA AND ALLOW TO DRY;

 

I. APPLY CLEAR COAT TO THE AREA;

 

STEP 3:

A. DRILL WIRE OPENING ABOUT AN 1 โ€“ 1 ยผโ€ ABOVE EXISTING HOLE, JUST THROUGH THE GLASS AND NOT ALL THE WAY THROUGH THE WALL;

 

B. YOU MAY HAVE TO USE A TOOL TO REMOVE SOME OF THE ALUMINUM TUBING TO ALLOW SPACE FOR THE WIRING ON THE BACK SIDE OF THE NEW TAIL LAMP;

 

C. CONNECT NEW TAIL LAMP ABOVE WATER HEATER; *REFER TO THE NOTES OR PHOTO FROM STEP 1-C TO CONNECT THE WIRING*

 

D. INSTALL NEW TAIL LAMP VERTICALLY SO IT COVERS THE TWO SCREW HOLES CLOSEST TO THE PRE-BEND MOLDING;

 

E. INSTALL COSMETIC SNAP RING FOR NEW TAIL LAMP AND CAP SEAL WITH SILICONE.

 

F. REPEAT STEPS 3, A-E ON THE OFF DOOR SIDE REAR TAIL LAMP;

 

G. DRILL ยพโ€ HOLE BELOW THE TAIL LAMP HOLE A MINIMUM OF 2โ€;

 

H. INSTALL JUMPER WIRE TO LICENSE PLATE BRACKET HOLE FROM OFF DOOR SIDE TAIL LAMP HOLE;

 

I. CONNECT WIRING FROM THE NEW TAIL LAMP FROM THE WIRES COMING OUT OF THE REAR WALL OF THE UNIT;

J. BEFORE INSTALLING NEW TAIL LAMP MAKE SURE YOUR MEASUREMENT MATCHES THAT ON THE DOOR SIDE REAR TAIL LAMP;

K. INSTALL NEW TAIL LAMP VERTICALLY SO IT COVERS THE TWO SCREW HOLES CLOSEST TO THE PRE-BEND MOLDING;

L. INSTALL COSMETIC SNAP RING FOR NEW TAIL LAMP AND CAP SEAL WITH SILICONE;

M. LOCATE THE NEW LICENSE PLATE BRACKET AND APPLY BUTYL TAPE TO THE BACK SIDE;

N. CONNECT THE WIRES TO THE LICENSE PLATE BRACKET;

O. INSTALL LICENSE PLATE BRACKET BELOW THE TAIL LAMP USING THE FASTENERS THAT WERE SET ASIDE AND CAP SEAL;

 


Dear Forest RivereBay Customer:

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest RivereBay โ€“ Office of Corporate Compliance (โ€œOCCโ€) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021 Prime Time Tracer TRT26KSS travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

The tail lamp is located to close to the water heater exhaust. This condition allows the high exhaust temperature to melt the tail lamp lens, which can lead to distortion of the tail lamp possibly causing it to become inoperative.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

A distorted or an inoperative lens may lead to motorists not knowing the intentions of the tow vehicle operator that, which could lead to a crash, and possible injury.

 

WHAT IS FOREST RIVEReBay AND OUR DEALERSHIPS GOING TO DO?

Forest RivereBay is notifying dealerships of the recall. You may have the recall corrected at any Forest RivereBay dealership. An authorized Forest RivereBay Dealer or service center will need to perform the remedy. A flush mount tail lamp will be installed. It is preferable if you have your selling dealership perform the remedy. Forest RivereBay completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest RivereBay of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is 3.5 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Primetime
Forest RivereBay, Inc.
Attn: WARRANTY MANAGER
200 SR 19 N Building 2
Wakarusa, IN 46573

 


Chronology :

Forest RivereBay Prime Time – Tracer received a customer complaint on July 28, 2022 for a melted tail lamp due to the water heater exhaust.

On July 29, 2021, Forest RivereBay Office of Corporate Compliance (โ€œOCCโ€) was notified of the concern and opened a research item.

On August 5, 2022, Forest Rivers Corporate Recall Committee voted to Recall.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
PRIME TIMETRACER2021

 


8 Associated Documents

Recall Acknowledgement

RCAK-22V586-9027.pdf 645.839KB

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Defect Notice 573 Report

RCLRPT-22V586-7355.PDF 214.531KB

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Remedy Instructions and TSB

RCRIT-22V586-2320.pdf 367.7KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V586-1461.pdf 203.783KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V586-3568.pdf 175.12KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V586-0862.PDF 211.127KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V586-0040.PDF 211.227KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V586-9815.PDF 211.306KB

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