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August 5, 2022 NHTSA CAMPAIGN NUMBER: 22V586000
Tail Light May Become Inoperative
A distorted or inoperative tail light may reduce vehicle visibility and confuse other drivers, increasing the risk of a crash.
NHTSA Campaign Number: 22V586
Manufacturer Forest River, Inc.
Components EXTERIOR LIGHTING, EQUIPMENT
Potential Number of Units Affected 22
Summary
Forest River, Inc. (Forest River
) is recalling certain 2021 Prime Time Tracer TRT26KSS travel trailers. The tail light may be located too close to the water heater exhaust, which can cause the tail light lens to melt and the light to become inoperative.
Remedy
Dealers will install a flush mount tail light, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact Forest River’s customer service at 1-574-862-1025. Forest River
’s number for this recall is 48-1541.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
RECALL 22V586, 2022-432 – REMEDY INSTRUCTIONS
Make(s): TRACER Model(s): TRT26KSS Model Year(s): 2021 | Repair Code: RC-058-01-00-004225 Allotted Time: 3.50 HRS. Inspection Code: N/A Allotted Time: N/A |
Concern:
The water heater exhaust may melt and cause distortion on the passenger side rear tail lamp. Replace Tail lamps with new tail lamps. | Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100282000 Part(s) Return: NO |
Disconnect the vehiclesโ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
STEP 1:
A. REMOVE THE LENS FROM BOTH TAIL LAMPS TO GAIN ACCESS TO THE FASTENERS; B. REMOVE FASTENERS AND SET ASIDE FOR REUSE;
B. MAKE A NOTE OR TAKE A PHOTO OF WHICH WIRES ARE CONNECTED TO THE TAIL LAMPS;
C. CUT OR DISCONNECT THE WIRES ON THE TAIL LAMPS FROM THE WIRES COMING OUT OF THE REAR WALL OF THE UNIT; *NOTE โ DO NOT CUT AND REUSE THE TAIL LAMP WIRES*
D. DISCARD THE TAIL LAMPS.
STEP 2:
A. REMOVE ANY SEALANT THAT IS ON THE REAR WALL WITH A RAZOR;
B. TAPE PAPER OVER PRE-BEND MOLDING, WATER HEATER AND BUMPER TO PROTECT FROM ANY OVERSPRAY;
C. USING A CIRCULAR GRINDING TOOL, GRIND DOWN THE SCREWS HOLES THAT WILL NOT BE COVERED BY THE TAIL LAMP; *PLEASE NOTE: THE NEW TAIL LAMP WILL BE INSTALLED VERTICALLY*
D. FILL IN THE HOLES WITH BONDO AND THE SURROUNDING AREA AND ALLOW TO DRY;
E. SAND THE BONDO AREA UNTIL SMOOTH AND REAPPLY BONDO WHERE NEEDED, SAND AGAIN;
F. CLEAN OFF THE AREA WITH AN AIR NOZZLE AND PRIME THE AREA;
G. USING A SCOWLING PAD, SCUFF THE AREA SO THE PAINT WILL STICK TO THE WALL;
H. CLEAN OFF AREA WITH AN AIR NOZZLE, PAINT THE AREA AND ALLOW TO DRY;
I. APPLY CLEAR COAT TO THE AREA;
STEP 3:
A. DRILL WIRE OPENING ABOUT AN 1 โ 1 ยผโ ABOVE EXISTING HOLE, JUST THROUGH THE GLASS AND NOT ALL THE WAY THROUGH THE WALL;
B. YOU MAY HAVE TO USE A TOOL TO REMOVE SOME OF THE ALUMINUM TUBING TO ALLOW SPACE FOR THE WIRING ON THE BACK SIDE OF THE NEW TAIL LAMP;
C. CONNECT NEW TAIL LAMP ABOVE WATER HEATER; *REFER TO THE NOTES OR PHOTO FROM STEP 1-C TO CONNECT THE WIRING*
D. INSTALL NEW TAIL LAMP VERTICALLY SO IT COVERS THE TWO SCREW HOLES CLOSEST TO THE PRE-BEND MOLDING;
E. INSTALL COSMETIC SNAP RING FOR NEW TAIL LAMP AND CAP SEAL WITH SILICONE.
F. REPEAT STEPS 3, A-E ON THE OFF DOOR SIDE REAR TAIL LAMP;
G. DRILL ยพโ HOLE BELOW THE TAIL LAMP HOLE A MINIMUM OF 2โ;
H. INSTALL JUMPER WIRE TO LICENSE PLATE BRACKET HOLE FROM OFF DOOR SIDE TAIL LAMP HOLE;
I. CONNECT WIRING FROM THE NEW TAIL LAMP FROM THE WIRES COMING OUT OF THE REAR WALL OF THE UNIT;
J. BEFORE INSTALLING NEW TAIL LAMP MAKE SURE YOUR MEASUREMENT MATCHES THAT ON THE DOOR SIDE REAR TAIL LAMP;
K. INSTALL NEW TAIL LAMP VERTICALLY SO IT COVERS THE TWO SCREW HOLES CLOSEST TO THE PRE-BEND MOLDING;
L. INSTALL COSMETIC SNAP RING FOR NEW TAIL LAMP AND CAP SEAL WITH SILICONE;
M. LOCATE THE NEW LICENSE PLATE BRACKET AND APPLY BUTYL TAPE TO THE BACK SIDE;
N. CONNECT THE WIRES TO THE LICENSE PLATE BRACKET;
O. INSTALL LICENSE PLATE BRACKET BELOW THE TAIL LAMP USING THE FASTENERS THAT WERE SET ASIDE AND CAP SEAL;
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River โ Office of Corporate Compliance (โOCCโ) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021 Prime Time Tracer TRT26KSS travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The tail lamp is located to close to the water heater exhaust. This condition allows the high exhaust temperature to melt the tail lamp lens, which can lead to distortion of the tail lamp possibly causing it to become inoperative.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
A distorted or an inoperative lens may lead to motorists not knowing the intentions of the tow vehicle operator that, which could lead to a crash, and possible injury.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River
dealership. An authorized Forest River
Dealer or service center will need to perform the remedy. A flush mount tail lamp will be installed. It is preferable if you have your selling dealership perform the remedy. Forest River
completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 3.5 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Primetime
Forest River, Inc.
Attn: WARRANTY MANAGER
200 SR 19 N Building 2
Wakarusa, IN 46573
Chronology :
Forest River Prime Time – Tracer received a customer complaint on July 28, 2022 for a melted tail lamp due to the water heater exhaust.
On July 29, 2021, Forest River Office of Corporate Compliance (โOCCโ) was notified of the concern and opened a research item.
On August 5, 2022, Forest Rivers Corporate Recall Committee voted to Recall.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
PRIME TIME | TRACER | 2021 |
8 Associated Documents
Recall Acknowledgement
RCAK-22V586-9027.pdf 645.839KB
Defect Notice 573 Report
RCLRPT-22V586-7355.PDF 214.531KB
Remedy Instructions and TSB
Manufacturer Notices(to Dealers,etc)
RCMN-22V586-1461.pdf 203.783KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V586-3568.pdf 175.12KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V586-0862.PDF 211.127KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V586-0040.PDF 211.227KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V586-9815.PDF 211.306KB
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Page 1 of 5 RECALL 22V586, 2022-432 – REMEDY INSTRUCTIONS Make(s): TRACER Model(s): TRT26KSS Model Year(s): 2021 Concern: The water heater exhaust may melt and cause distortion on the passenger side rear tail lamp. Replace Tail lamps with new tail lamps. Repair Code: RC-058-01-00-004225 Allotted Time: 3.50 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100282000 Part(s) Return: NO Disconnect the vehiclesโ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. STEP 1: A. REMOVE THE LENS FROM BOTH TAIL LAMPS TO GAIN ACCESS TO THE FASTENERS; B. REMOVE FASTENERS AND SET ASIDE FOR REUSE; C. MAKE A NOTE OR TAKE A PHOTO OF WHICH WIRES ARE CONNECTED TO THE TAIL LAMPS; D. CUT OR DISCONNECT THE WIRES ON THE TAIL LAMPS FROM THE WIRES COMING OUT OF THE REAR WALL OF THE UNIT; *NOTE โ DO NOT CUT AND REUSE THE TAIL LAMP WIRES* E. DISCARD THE TAIL LAMPS. STEP 2: A. REMOVE ANY SEALANT THAT IS ON THE REAR WALL WITH A RAZOR; B. TAPE PAPER OVER PRE-BEND MOLDING, WATER HEATER AND BUMPER TO PROTECT FROM ANY OVERSPRAY; C. USING A CIRCULAR GRINDING TOOL, GRIND DOWN THE SCREWS HOLES THAT WILL NOT BE COVERED BY THE TAIL LAMP; *PLEASE NOTE: THE NEW TAIL LAMP WILL BE INSTALLED VERTICALLY* Page 2 of 5 RECALL 22V586, 2022-432 – REMEDY INSTRUCTIONS Make(s): TRACER Model(s): TRT26KSS Model Year(s): 2021 Concern: The water heater exhaust may melt and cause distortion on the passenger side rear tail lamp. Replace Tail lamps with new tail lamps. Repair Code: RC-058-01-00-004225 Allotted Time: 3.50 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100282000 Part(s) Return: NO D. FILL IN THE HOLES WITH BONDO AND THE SURROUNDING AREA AND ALLOW TO DRY; E. SAND THE BONDO AREA UNTIL SMOOTH AND REAPPLY BONDO WHERE NEEDED, SAND AGAIN; F. CLEAN OFF THE AREA WITH AN AIR NOZZLE AND PRIME THE AREA; G. USING A SCOWLING PAD, SCUFF THE AREA SO THE PAINT WILL STICK TO THE WALL; Page 3 of 5 RECALL 22V586, 2022-432 – REMEDY INSTRUCTIONS Make(s): TRACER Model(s): TRT26KSS Model Year(s): 2021 Concern: The water heater exhaust may melt and cause distortion on the passenger side rear tail lamp. Replace Tail lamps with new tail lamps. Repair Code: RC-058-01-00-004225 Allotted Time: 3.50 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100282000 Part(s) Return: NO H. CLEAN OFF AREA WITH AN AIR NOZZLE, PAINT THE AREA AND ALLOW TO DRY; I. APPLY CLEAR COAT TO THE AREA; STEP 3: A. DRILL WIRE OPENING ABOUT AN 1 โ 1 ยผโ ABOVE EXISTING HOLE, JUST THROUGH THE GLASS AND NOT ALL THE WAY THROUGH THE WALL; B. YOU MAY HAVE TO USE A TOOL TO REMOVE SOME OF THE ALUMINUM TUBING TO ALLOW SPACE FOR THE WIRING ON THE BACK SIDE OF THE NEW TAIL LAMP; Page 4 of 5 RECALL 22V586, 2022-432 – REMEDY INSTRUCTIONS Make(s): TRACER Model(s): TRT26KSS Model Year(s): 2021 Concern: The water heater exhaust may melt and cause distortion on the passenger side rear tail lamp. Replace Tail lamps with new tail lamps. Repair Code: RC-058-01-00-004225 Allotted Time: 3.50 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100282000 Part(s) Return: NO C. CONNECT NEW TAIL LAMP ABOVE WATER HEATER; *REFER TO THE NOTES OR PHOTO FROM STEP 1-C TO CONNECT THE WIRING* D. INSTALL NEW TAIL LAMP VERTICALLY SO IT COVERS THE TWO SCREW HOLES CLOSEST TO THE PRE-BEND MOLDING; E. INSTALL COSMETIC SNAP RING FOR NEW TAIL LAMP AND CAP SEAL WITH SILICONE. Page 5 of 5 RECALL 22V586, 2022-432 – REMEDY INSTRUCTIONS Make(s): TRACER Model(s): TRT26KSS Model Year(s): 2021 Concern: The water heater exhaust may melt and cause distortion on the passenger side rear tail lamp. Replace Tail lamps with new tail lamps. Repair Code: RC-058-01-00-004225 Allotted Time: 3.50 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100282000 Part(s) Return: NO F. REPEAT STEPS 3, A-E ON THE OFF DOOR SIDE REAR TAIL LAMP; G. DRILL ยพโ HOLE BELOW THE TAIL LAMP HOLE A MINIMUM OF 2โ; H. INSTALL JUMPER WIRE TO LICENSE PLATE BRACKET HOLE FROM OFF DOOR SIDE TAIL LAMP HOLE; I. CONNECT WIRING FROM THE NEW TAIL LAMP FROM THE WIRES COMING OUT OF THE REAR WALL OF THE UNIT; J. BEFORE INSTALLING NEW TAIL LAMP MAKE SURE YOUR MEASUREMENT MATCHES THAT ON THE DOOR SIDE REAR TAIL LAMP; K. INSTALL NEW TAIL LAMP VERTICALLY SO IT COVERS THE TWO SCREW HOLES CLOSEST TO THE PRE-BEND MOLDING; L. INSTALL COSMETIC SNAP RING FOR NEW TAIL LAMP AND CAP SEAL WITH SILICONE; M. LOCATE THE NEW LICENSE PLATE BRACKET AND APPLY BUTYL TAPE TO THE BACK SIDE; N. CONNECT THE WIRES TO THE LICENSE PLATE BRACKET; O. INSTALL LICENSE PLATE BRACKET BELOW THE TAIL LAMP USING THE FASTENERS THAT WERE SET ASIDE AND CAP SEAL; P. CLAIM REPAIR CODE.
**************************************************************************************************************
IMPORTANT SAFETY RECALL Page 1 of 2 August 25, 2022 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River
โ Office of Corporate Compliance (โOCCโ) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021 Prime Time Tracer TRT26KSS travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The tail lamp is located to close to the water heater exhaust. This condition allows the high exhaust temperature to melt the tail lamp lens, which can lead to distortion of the tail lamp possibly causing it to become inoperative. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. A distorted or an inoperative lens may lead to motorists not knowing the intentions of the tow vehicle operator that, which could lead to a crash, and possible injury. WHAT IS FOREST RIVER
AND OUR DEALERSHIPS GOING TO DO? Forest River
is notifying dealerships of the recall. You may have the recall corrected at any Forest River
dealership. An authorized Forest River
Dealer or service center will need to perform the remedy. A flush mount tail lamp will be installed. It is preferable if you have your selling dealership perform the remedy. Forest River
completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River
of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is 3.5 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Primetime Forest River
, Inc. Attn: WARRANTY MANAGER 200 SR 19 N Building 2 Wakarusa, IN 46573 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V586 CANADA RECALL: 2022-432 FR ID: 48-1541 <> <> <



IMPORTANT SAFETY RECALL Page 1 of 2 August 2022 Pursuant to USC49CFR ยง577.13 โ Notification to Dealerships and Distributors โ Paragraph B โIt is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.โ โForest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River โ Office of Corporate Compliance (โOCCโ) has decided that a safety defect exists in certain 2021 Prime Time Tracer TRT26KSS travel trailer recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 1/06/2021 through 2/04/2021. DEFECT/NONCOMPLIANCE: The tail lamp is located to close to the water heater exhaust. This condition allows the high exhaust temperature to melt the tail lamp lens, which can lead to distortion of the tail lamp possibly causing it to become inoperative. EVALUATION OF RISK: A distorted or an inoperative lens may lead to motorists not knowing the intentions of the tow vehicle operator that, which could lead to a crash, and possible injury. SERVICE PROCEDURE: Dealership Service Department Service are located on Dealer Connect. A new flush mount tail lamp will need to be installed WHAT IS THE PART NUMBER OF THE REMEDY KIT? F100282000 Prior Authorization and Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 22V586 2022-432 RC-058-01-00-004225 Perform Recall Remedy 3.50 HRS HELPFUL CONTACT INFORMATION: CONTACT PHONE PRIME TIME CUSTOMER SERVICE (574) 862-1025 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 22V586 CANADA RECALL: 2022-432 FR ID: 48-1541 <> <
> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 The Recall shall be considered the utmost priority to remedy the 2021 Prime Time Tracer TRT26KSS travel trailer in question. The retail consumer shall not be charged any amount of monies for remedy to their 2021 Prime Time Tracer TRT26KSS travel trailer listed under this Recall. If your dealership has already performed the remedy to 2021 Prime Time Tracer TRT26KSS travel trailer, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2021 Prime Time Tracer TRT26KSS travel trailer in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River Inc. Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-586 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Forest River, Inc. Submission Date : AUG 05, 2022 NHTSA Recall No. : 22V-586 Manufacturer Recall No. : 48-1541 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 22 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Forest River Inc. Prime Time Tracer TRT26KSS Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Using Production records from when the new water heater was shipped from the supplier, the manufacturing plant was able to determine the affected vehicles. 2021 TRACER TRT26KSS 22 Production Dates : JAN 06, 2021 – FEB 04, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The tail lamp is located to close to the water heater exhaust. This condition allows the high exhaust temperature to melt the tail lamp lens, which can lead to distortion of the tail lamp possibly causing it to become inoperative. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A distorted or an inoperative lens may lead to motorists not knowing the intentions of the tow vehicle operator that, which could lead to a crash, and possible injury. Description of the Cause : The tail lamp is located too close to the water heater exhaust. This condition allows the high exhaust temperature to melt the tail lamp lens. Identification of Any Warning that can Occur : An operator may notice the tail lamp lens is melted or not functioning. Involved Components : Part 573 Safety Recall Report 22V-586 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Tail Lamp Component Description : Tail Lamp Component Part Number : 20X56450A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : Forest River Prime Time – Tracer received a customer complaint on July 28, 2022 for a melted tail lamp due to the water heater exhaust. On July 29, 2021, Forest River Office of Corporate Compliance (โOCCโ) was notified of the concern and opened a research item. On August 5, 2022, Forest Rivers Corporate Recall Committee voted to Recall. Part 573 Safety Recall Report 22V-586 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to the consumer and dealer. An authorized Forest River Dealer or service center will need to perform the remedy. A flush mount tail lamp will be installed. What is the Forest River Customer Service Phone Number? (574) 862-1025 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Primetime Forest River, Inc. Attn: WARRANTY MANAGER 200 SR 19 N Building 2 Wakarusa, IN 46573 How Remedy Component Differs from Recalled Component : The supplier began shipping the manufacturing plant a new water heater design in January 2021. Prior water heater models from the specific supplier did not require a minimum vertical clearance of 12″ from the water heater exhaust. Manufacturing ceased for this particular model in February of 2021. Therefore using production records, the manufacturing plant was able to determine the affected VINs. Involved components โ Tail Lamp: 20X56450A Replacement components โ Tail Lamp: F100282000 Identify How/When Recall Condition was Corrected in Production : Manufacturing ceased production for this particular model in February of 2021. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : SEP 14, 2022 – SEP 14, 2022 Planned Owner Notification Date : SEP 14, 2022 – SEP 14, 2022 Part 573 Safety Recall Report 22V-586 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 * NR – Not Reported
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