Improperly Tightened Seat Mounting Bolts – 2022 Roadtrek Zion, Zion SRT, Chase & Zion Slumber Motorhomes

SEOCONTENT-START

Roadtrek Inc. 20 Tyler Street, Cambridge, Ontario Canada N1T 0E4 info@roadtrekinc.com | www.roadtrek.com Front Seat Rail – front mounting bolts – 2 bolts Front Seat Rail – rear mounting bolts – 4 bolts

**************************************************************************************************************

Roadtrek Inc. 20 Tyler Street, Cambridge, Ontario Canada N1T 0E4 info@roadtrekinc.com | www.roadtrek.com IMPORTANT SAFETY RECALL This Notice Applies to Your Vehicle: «VIN» «Column1» «Name» «Last_Name» «Address» «City», «State», «Zip» «Country» November 7, 2022 From: Roadtrek ‘inc. RE: Notice of Recall: NHTSA Recall 22V653 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Roadtrek Inc. has decided that a defect, which relates to motor vehicle safety exists in certain 2022 Zion, Zion SRT, Chase and Zion Slumber vehicles manufactured from March 21, 2022 through August 19, 2022 and built on the Dodge Ram ProMaster Chassis. What is the problem? The front seat mounting bolts may not be marked with green paint indicating that they have been torqued correctly. A loose mounting bolt may not properly restrain an occupant in a collision. What is the Corrective Action? Owners are required to inspect the 6 mounting bolts on each of the front seat as shown in the attached pictures. If the heads of the 6 bolts on each front seat are marked with green paint, you do not need to do anything further. Please fill out the attached Corrective Action Completion Form stating that green pain was present and submit this form to Roadtrek Inc. by email at retailsupport@roadtrekinc.com or my mail to Roadtrek Retail Support at the address at the bottom of this page. If there are no green marks on the 6 bolts of each of the front seats, you are required to take your vehicle to your dealer or to the nearest Roadtrek dealer to have the torque checked on all of the 12 bolts. This inspection will be performed at no cost to you and will take approximately 30 minutes. Dealers will be reimbursed for any inspections they are required to perform. The dealer will fill out the attached Corrective Action Completion Form to report whether the green paint was present and if not that the bolt torques were checked and subsequently marked with green paint which includes the request for payment for the cost of the repair. If you have questions or concerns about this recall, please contact Roadtrek Retail Support at retailsupport@roadtrekinc.com. You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. You may be eligible to receive a reimbursement for the cost of repairs made prior to receiving this notice. You may submit the attached Corrective Action Completion form with your receipts a to Roadtrek Retail Support at the address below or by email to retailsupport@roadtrekinc.com. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We regret any inconvenience this RECALL may cause.

**************************************************************************************************************

Roadtrek Inc. 20 Tyler Street, Cambridge, Ontario Canada N1T 0E4 info@roadtrekinc.com | www.roadtrek.com IMPORTANT SAFETY RECALL This Notice Applies to Your Vehicle: «VIN» «Column1» «Name» «Last_Name» «Address» «City», «State», «Zip» «Country» November 7, 2022 From: Roadtrek ‘inc. RE: Notice of Recall: NHTSA Recall 22V653 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Roadtrek Inc. has decided that a defect, which relates to motor vehicle safety exists in certain 2022 Zion, Zion SRT, Chase and Zion Slumber vehicles manufactured from March 21, 2022 through August 19, 2022 and built on the Dodge Ram ProMaster Chassis. What is the problem? The front seat mounting bolts may not be marked with green paint indicating that they have been torqued correctly. Please see pictures attached. A loose mounting bolt may not properly restrain an occupant in a collision. What is the Corrective Action? Dealers are to inspect the vehicles in their inventory to determine if the 6 mounting bolts on each of the front seat have a green paint marking indicating that they have been torqued correctly. If there is NO green paint marking, the dealer is directed to check the torque on the mounting bolts as follows: Front two bolts: 17.7 FT LBS +/- 1.77 FT LBS Rear four bolts: 22.12 FT LBS +/- 2.2 FT LBS Once the torque has been checked, mark each bolt head with green paint. Dealer is required to fill out the attached Corrective Action Completion Form to report whether the green paint was present and if not that the bolt torques were checked and subsequently marked with green paint. Any retail customers that are required to do this will have the inspection performed at no cost to them. Dealers will be reimbursed for any inspections they are required to perform. The repair will take approximately 30 minutes. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We regret any inconvenience this RECALL may cause. If you have questions or concerns about this recall, please contact Roadttrek Customer Service at 1-888-762-3873.

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-653 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Roadtrek Inc. Submission Date : AUG 29, 2022 NHTSA Recall No. : 22V-653 Manufacturer Recall No. : 2022-05 Manufacturer Information : Manufacturer Name : Roadtrek Inc. Address : 20 Tyler Street Cambridge 00 N1T0E4 Company phone : 519-745-1160 Population : Number of potentially involved : 36 Estimated percentage with defect : 5 % Vehicle Alterer Information : Vehicle 1 : 2022-2022 Roadtrek Inc Zion, Zion SRT, Chase and Zion Slumber, Descriptive Information : during a final audit on Aug 17, 2022 it was noticed that the passenger seat mounting bolts did not have green marks indicating that the mounting bolts had been torqued to the required specification. All vehicles in production and in inventory were checked to determine if there were any others that were missing torque marks. All of the QARs of vehicles produced to determine if there were any vehicles that have been shipped that might not have had the bolts marked confirming that they had been torqued to specifications. This investigation identified 36 vehicles that did not have inspection confirmation in the QAR that could determine whether the front seat mounting bolts had been marked as having been torqued and were therefore suspect. Production Dates : MAR 21, 2022 – AUG 19, 2022 Description of Defect : Description of the Defect : front seat mounting bolts may not have been marked confirming that they have been torqued to the specified value FMVSS 1 : 207 – Seating systems FMVSS 2 : NR Description of the Safety Risk : a seat mounting bolt that is not torqued correctly may not be secure during a crash and may result in an increased risk of injury Description of the Cause : NR Identification of Any Warning that can Occur : none Involved Components : Part 573 Safety Recall Report 22V-653 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : torque marking on front seat mounting bolts Component Description : green paint Component Part Number : NR Supplier Identification : Component Manufacturer Name : Roadtrek Inc Address : 20 Tyler St. Cambridge, Ontario Canada Foreign States N1T 0E4 Country : Canada Chronology : on Aug 17, 2022 during a final vehicle audit, it was noticed that the passenger seat mounting bolts did not have green marks indicating that the bolts had been torqued to the required specification. Aug 17 to 19 – All vehicles in production and in inventory were checked to determine if there were any others that were missing torque marks. Several others were found and any found were re-torqued and marked. Aug 22 to 26 – Quality investigated all of the QARs and inspection audits of vehicles produced to determine if there were any vehicles that had been shipped that might not have had the bolts marked confirming that they had been torqued to specifications. This investigation lasted 7 days and identified 36 vehicles that did not have a visual picture in the QAR confirming that the front seat mounting bolts had been marked as having been torqued and were therefore suspect. Description of Remedy : Description of Remedy Program : the 36 vehicles that did not have visual evidence in the Inspection audit will be recalled to their dealer to have the 4 mounting bolts on each front seat checked to see if they have green marks confirming that they have been torqued correctly. If any are found to have no green marks, the torque on those mounting bolts will be checked to confirm they have been torqued correctly and then given the green marking. How Remedy Component Differs from Recalled Component : green paint marking Identify How/When Recall Condition was Corrected in Production : The Quality Control process provides a check at final audit which confirms the bolts were torwqued and marked correctly during the production process Part 573 Safety Recall Report 22V-653 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : notification letters will be sent to the dealers and owners of the 36 suspect vehicles Planned Dealer Notification Date : SEP 06, 2022 – SEP 09, 2022 Planned Owner Notification Date : SEP 06, 2022 – SEP 09, 2022 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-653 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Roadtrek Inc. Submission Date : OCT 03, 2022 NHTSA Recall No. : 22V-653 Manufacturer Recall No. : 2022-05 Manufacturer Information : Manufacturer Name : Roadtrek Inc. Address : 20 Tyler Street Cambridge 00 N1T0E4 Company phone : 519-745-1160 Population : Number of potentially involved : 36 Estimated percentage with defect : 5 % Vehicle Alterer Information : Vehicle 1 : 2022-2022 Roadtrek Inc Zion, Zion SRT, Chase and Zion Slumber, Descriptive Information : during a final audit on Aug 17, 2022 it was noticed that the passenger seat mounting bolts did not have green marks indicating that the mounting bolts had been torqued to the required specification. All vehicles in production and in inventory were checked to determine if there were any others that were missing torque marks. All of the QARs of vehicles produced to determine if there were any vehicles that have been shipped that might not have had the bolts marked confirming that they had been torqued to specifications. This investigation identified 36 vehicles that did not have inspection confirmation in the QAR that could determine whether the front seat mounting bolts had been marked as having been torqued and were therefore suspect. Production Dates : MAR 21, 2022 – AUG 19, 2022 Description of Defect : Description of the Defect : front seat mounting bolts may not have been marked confirming that they have been torqued to the specified value FMVSS 1 : 207 – Seating systems FMVSS 2 : NR Description of the Safety Risk : a seat mounting bolt that is not torqued correctly may not be secure during a crash and may result in an increased risk of injury Description of the Cause : NR Identification of Any Warning that can Occur : none Involved Components : Part 573 Safety Recall Report 22V-653 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : torque marking on front seat mounting bolts Component Description : green paint Component Part Number : NR Supplier Identification : Component Manufacturer Name : Roadtrek Inc Address : 20 Tyler St. Cambridge, Ontario Canada Foreign States N1T 0E4 Country : Canada Chronology : on Aug 17, 2022 during a final vehicle audit, it was noticed that the passenger seat mounting bolts did not have green marks indicating that the bolts had been torqued to the required specification. Aug 17 to 19 – All vehicles in production and in inventory were checked to determine if there were any others that were missing torque marks. Several others were found and any found were re-torqued and marked. Aug 22 to 26 – Quality investigated all of the QARs and inspection audits of vehicles produced to determine if there were any vehicles that had been shipped that might not have had the bolts marked confirming that they had been torqued to specifications. This investigation lasted 7 days and identified 36 vehicles that did not have a visual picture in the QAR confirming that the front seat mounting bolts had been marked as having been torqued and were therefore suspect. Description of Remedy : Description of Remedy Program : the 36 vehicles that did not have visual evidence in the Inspection audit will be recalled to their dealer to have the 4 mounting bolts on each front seat checked to see if they have green marks confirming that they have been torqued correctly. If any are found to have no green marks, the torque on those mounting bolts will be checked to confirm they have been torqued correctly and then given the green marking. How Remedy Component Differs from Recalled Component : green paint marking Identify How/When Recall Condition was Corrected in Production : The Quality Control process provides a check at final audit which confirms the bolts were torwqued and marked correctly during the production process Part 573 Safety Recall Report 22V-653 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : notification letters will be sent to the dealers and owners of the 36 suspect vehicles Planned Dealer Notification Date : OCT 03, 2022 – OCT 07, 2022 Planned Owner Notification Date : OCT 03, 2022 – OCT 07, 2022 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

SEOCONTENT-END