FL952 – Improperly Installed Steering Shaft Bolt – 2022-2023 Western Star 49X & 47X

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September 12, 2022 NHTSA CAMPAIGN NUMBER: 22V681000

Improperly Installed Steering Shaft Bolt

A loss of steering control can increase the risk of a crash.

 

NHTSA Campaign Number: 22V681000

Manufacturer Daimler TruckseBay North America, LLC

Components STEERING

Potential Number of Units Affected 202

 

Summary

Daimler TruckseBay North America, LLC (DTNA) is recalling certain 2022-2023 Western StareBay 49X and 47X vehicles. The u-joint pinch bolt on the steering shaft may detach, which can cause a loss of steering control.

 

Remedy

Dealers will inspect and repair the joint, as necessary, free of charge. Owner notification letters were mailed October 11, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL952.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Trucks North America Recalls

 


Subject: Western StareBay 47X and 49X Steering Pinch Bolt

Models Affected: Specific model years 2022-2023 Western StareBay 47X and 49X model vehicles manufactured October 8, 2021, through August 10, 2022.

 

General Information

Daimler Truck North America LLC (DTNA), on behalf of its wholly owned subsidiary, Western StareBay Truck Sales, Inc., has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.

On certain vehicles, the steering shaft may not have been properly installed on the steering gear. If the steering shaft has not been properly installed, it may separate from the steering gear, resulting in a loss of steering control, which may lead to a vehicle crash.

Vehicles will be inspected to ensure that the steering shaft is properly installed and repaired as necessary. Repairs will be performed by DTNA authorized service facilities.

There are approximately 253 vehicles involved in this campaign.

 

Additional Repairs

Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.

Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.

 

Work Instructions

Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).

 

Replacement Parts

Replacement parts are now available and can be obtained by ordering the part number(s) listed below from your facing Parts Distribution Center.

If our records show your dealership has ordered any vehicle(s) involved in campaign number FL952, a list of the customers and vehicle identification numbers will be available on DTNA Portal. Please refer to this list when ordering parts for this recall.

Table 1 – Replacement Parts for FL952

Campaign NumberKit NumberPart DescriptionPart NumberQty.
FL952AN/ABOLT-PINCH,STRG,M10-1.2514-18771-0001 ea
NUT-HEX,PREVAILING TRQ,M1014-18772-0001 ea
BLANK COMPLETION STICKERWAR2601 ea

Table 1

 

Steering Shaft Assembly Inspection

1. Check the base label (Form WAR259) for a completion sticker for FL952 (Form WAR260) indicating this work has been completed. The base label is usually located on the passenger-side door, about 12 inches (30 cm) below the door latch. If a completion sticker is present, no work is needed. If a completion sticker is not present, go to the next step.

2. Park the vehicle on a level surface with the front tires pointed straight ahead. Shut down the engine, set the parking brake, and chock the tires.

3. Open the hood.

4. With the truck running, turn the wheel so the pinch bolt is accessible at the top of the steering shaft.

5. Inspect the I-shaft to ensure it is seated all the way down to the steering gear. For correct installation, see Fig. 1. For incorrect installation, see Fig. 2.

If installed properly, no further action is required. Proceed to step 6.

If lifted and not seated correctly, go to the Pinch Bolt Replacement procedure below.

 

6. Clean a spot on the base label (Form WAR259), write the recall number, FL952, on a blank red completion sticker (Form WAR260), and attach it to the base label, indicating this work has been completed.

 

Pinch Bolt Replacement

IMPORTANT: Be careful not to turn the shaft while removing the pinch bolt.

NOTICE

NOTICE: Do not remove the steering shaft from the steering gear; it is only necessary to slide it the rest of the way on the steering gear until seated completely. Removal of the I-shaft could result in the steering wheel being rotated and damaging the clock spring. Once the shaft is seated and the new pinch bolt is installed, torque the nut on the pinch bolt until required torque is achieved.

1. Remove and discard the pinch bolt and nut on the gearside of the I-shaft.

2. Slide the steering shaft down so it is flush with the steering gear.

3. Install the new pinch bolt and nut.

4. Tighten the pinch bolt 30 to 35 lbfยทft (41 to 47 Nยทm).

5. Use blue torque seal after the required torque has been set.

6. Clean a spot on the base label (Form WAR259), write the recall number, FL952, on a blank red completion sticker (Form WAR260), and attach it to the base label, indicating this work has been completed.

 


Chronology :

In early August, 2022 DTNA received a report of a mis-installed pinch bolt where the intermediate shaft connects to the steering gear, and an investigation was immediately initiated. Later in August, 2022, the plant where the defect originated completed an internal investigation establishing a clean date. That investigation determined the issue to be a problem with inspection on a limited population of vehicles, which has been identified. There were no warranty claims, accidents nor injuries confirmed to be related to the defect. On September 6th, 2022, out of an abundance of caution DTNA decided to conduct a safety recall on the above referenced vehicles. In late September 2022, two vehicles within the originally identified population were found to still be under DTNA control and were remedied before being sent to the field.

 


4 Affected Products

Vehicles

MAKEMODELYEAR
WESTERN STAReBay47X2022-2023
WESTERN STAReBay49X2022-2023

 


12 Associated Documents

Recall Acknowledgement

RCAK-22V681-6665.pdf 645.441KB

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Defect Information Report

RMISC-22V681-5628.pdf 686.922KB

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Defect Notice 573 Report

RCLRPT-22V681-6708.PDF 242.527KB

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Amended Defect Information

RMISC-22V681-2453.pdf 687.71KB

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Recall 573 Report – September 20, 2022

RCLRPT-22V681-8526.PDF 242.542KB

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Amended Defect Information Report

RMISC-22V681-5002.pdf 687.882KB

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Recall 573 Report – October 12, 2022

RCLRPT-22V681-8201.PDF 214.249KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V681-4661.pdf 148.95KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V681-3035.pdf 70.75KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V681-0319.PDF 211.145KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V681-7480.PDF 211.244KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22V681-4290.PDF 211.331KB

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