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September 14, 2022 NHTSA CAMPAIGN NUMBER: 22T017000
Incomplete Curing of the Tread Base Rubber
Inadequate curing may lead to tread separating from the tire, causing vehicle instability, and increasing the risk of a crash.
NHTSA Campaign Number: 22T017
Manufacturer Sumitomo Rubber USA, LLC
Components TIRES
Potential Number of Units Affected 5,814
Summary
Sumitomo Rubber USA, LLC (Sumitomo) is recalling certain Falken Pro G5 CSV tires, size 235/65R17 104V, 235/65R18 106V, 245/50R20 102V, and 265/50R20 111V. An inadequate sulfur level in the tread base compound prevented proper curing of the tread base rubber.
Remedy
Dealers will replace the tires, free of charge. Owner notification letters were mailed October 4, 2022. Owners may contact Falken Tire’s customer service at 1-877-763-0416.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Recall No. 22T-017
September 23, 2022
IMPORTANT SAFETY RECALL
To: Discount Tire Co., Inc. | From: Sumitomo Rubber USA, LLC |
This notice is being sent to Discount Tire Co., Inc. (DTC) in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act).
Sumitomo Rubber USA, LLC (SRUSA) has decided that certain Falken brand Pro G5 CSV passenger-car tires contain inadequate sulfur levels in the tread-base compound, which prevented proper curing of the tread-base rubber. SRUSA has initiated a voluntary safety recall of these tires. The specific tires subject to the recall are listed in the attached affected tire list.
DTC is receiving this notice because SRUSAโs records indicate DTC received tires that may be subject to this recall. Further, SRUSA is required to advise DTC of certain tire dealer obligations, which are detailed in this notice.
Effective immediately, a stop sale is required for Falken brand Pro G5 CSV tires identified in the attached affected tire list.
The affected tires that are in DTC dealer inventory, or may be arriving at DTC dealerships, must be returned to any of Sumitomo Rubber North America, Inc.โs (SRNA) three (3) warranty centers in accordance with the instructions in the section of this letter titled ACTIONS REQUIRED BY DTC.
Affected tires that must be returned are those listed in the attached affected-tire list by pattern and size, to include specific manufactured date ranges. For example, if an affected pattern and size tire is listed as showing the manufactured dates are โ0922โ, then under this example, DTC should return all tires showing โ0922โ as the manufactured date.
The tireโs manufacture date is listed in the complete DOT numbers on one side of the tire with the last four numbers being the week and year manufactured, as shown circled in red below.
Whatโs the Issue?
SRUSA has learned that inadequate sulfur levels in certain Pro G5 CSV tires prevented proper curing. The inadequate curing may lead to tread chunking or tread separation from the affected tires.
What SRUSA is Doing:
Consistent with SRUSAโs longstanding commitment to safety and customer satisfaction and service, owners of any affected tires that match the size, line, and the Department of Transportation (DOT) tire identification number (TIN) including the four-digit production period in the affected-tire list are urged to contact a DTC retailer location to arrange verification and replacement at no charge through April 18, 2023.
Any tire subject to this recall will be replaced with a comparable Falken Pro G5 CSV tire. In the event that a Falken
brand Pro G5 CSV tire is not currently available, a suitable competitive product may be used as a replacement.
Upon receipt of this notice, however, DTC is prohibited under Federal law from continuing to sell any affected tires that remain in their inventory.
ACTIONS REQUIRED BY DTC
As a result of this safety recall and federal law, DTC is required to take the following actions. Returning Inventory (New/Never Mounted) Recalled Tires. Examine DTC tire inventory. Any tires that meet the above description are subject to this recall and cannot be sold. To determine if DTC received tires that are included in this recall, please check the DOT TIN found on the sidewall of the tire as explained above. If DTC has tires that meet the above description, immediately stop the sale. Immediately count DTCโs inventory of affected tires and record specific DOT TINs. Provide this information to SRNAโs Quality Assurance department at 1-800-723-2553, option 2.
Promptly return all recalled tires from DTC inventory to SRNA as per company directions. DTC will be compensated for all recalled (new) tires that DTC returns from inventory. All tires removed from inventory under this recall campaign must be rendered permanently unserviceable. To render the tire unserviceable, please utilize one of the following three options:
Option 1: Drill a 1โ nominal (plus or minus ยผโ tolerance) hole through the sidewall using the 1โ hole saw. Rotate the recalled tire approximately 180 degrees and drill a second hole through the sidewall. Drilling additional holes beyond the two specified is not necessary. Drilling holes in the other sidewall is not necessary.
Option 2: Cut between body cords in the sidewall area of the tire. The cut shall be a minimum of 3-inches long. Making more than one continuous 3-inch minimum length cut or cutting more than one sidewall is not necessary. Option 3: Use a โBead Notchingโ machine to permanently remove a section of the bead from the tire. It is not necessary to remove more than one section of bead or to remove a section of bead from more than one side of the tire.
Please do not alter the DOT TIN in any way as we will check it to validate that the returned tire meets the recall criteria.
Provide SRUSA the List of Owners of Recalled Tires
Please check DTCโs sales records to identify Falken Pro G5 CSV tires sold that are covered under this recall. Please send the following information for each customer to SRUSA so that the customer can be added to the voluntary safety recall mailing list:
Customer Name: | |
Address
(street, city, state, ZIP code): | |
Date of Sale/Mounting: | |
Quantity Sold/Mounted: |
Please send the customer information by email to Warranty@srnatire.com. For email, please use the subject line: โRecall No. 22T-017 Customer Information.โ
Alternatively, you may mail the customer information to:
Sumitomo Rubber USA, LLC
PO Box 1109
Buffalo, NY 14240
Attention: Quality Assurance Manager
Customers who are identified as potential purchasers of the affected tires will be issued a letter requesting that the owner check their tires to determine if they are subject to the voluntary safety recall. If the customer is unable to determine whether the tires are part of this recall, the customer will be instructed to contact Falken tireโs customer service at 1-877-763-0416.
Replacement of Mounted Tires
Customers who visit a DTC retail location in connection with this recall must have all tires inspected in order to determine whether the DOT TIN is an exact match as indicated above. Please make sure to check each tire closely. If the DOT TIN does not exactly match the description above, the tire is not part of the recall. Any tire with the DOT TIN described in the affected-tire list must be replaced immediately without charge (including mounting and balancing) to the customer. DTC will be reimbursed $35 for mounting and balancing for each tire replaced in service.
Please do NOT alter the DOT TIN in any way as we will check it to validate that the returned tire meets the recall criteria. DTC must secure the recalled tires. All tires removed from service under this recall must be rendered permanently unserviceable. To render the tire unserviceable, please utilize one of the following three options:
Option 1: Drill a 1โ nominal (plus or minus ยผโ tolerance) hole through the sidewall using the 1โ hole saw. Rotate the recalled tire approximately 180 degrees and drill a second hole through the sidewall. Drilling additional holes beyond the two specified is not necessary. Drilling holes in the other sidewall is not necessary.
Option 2: Cut between body cords in the sidewall area of the tire. The cut shall be a minimum of 3-inches long. Making more than one continuous 3-inch minimum length cut or cutting more than one sidewall is not necessary. Option 3: Use a โBead Notchingโ machine to permanently remove a section of the bead from the tire. It is not necessary to remove more than one section of bead or to remove a section of bead from more than one side of the tire.
If you have any questions, please contact Falken tireโs customer service at 1-877763-0416.
All new or used affected tires must be returned following the instructions listed below:
All affected tires are to be listed on a separate Falken Adjustment Claim Form.
Mark โNew Recallโ on new (never mounted) tires and โUsed Recallโ on tires removed from service on the sidewall as well as the claim form. Tires are to be rendered unserviceable as described earlier in this letter.
After the Falken claim form is completed, please ship freight collect using either of the following carriers:
Knight Logistics โ 602-606-6276 or Christopher.Smith@KnightTrans.com
ArcBest Freight โ 888-897-1319 or Customersupport04@arcb.com
Ship tires along with a copy of the claim form to your normal warranty servicing location.
For any questions on this procedure, please call Falken tireโs customer service at 1-877-763-0416.
Disposition of Tires Subject to a Safety-Related Recall
SRUSA is required to advise you of the following information:
IT IS A VIOLATION OF FEDERAL LAW FOR A DEALER TO SELL, LEASE, REUSE, OR RESELL A RECALLED TIRE.
If a dealer knowingly sells or leases new or used recalled tires, the sale must be reported to the Associate Administrator for Safety Assurance, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E. Washington, DC 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to www.nhtsa.gov within five working days of such a release to report the following information:
1) A statement that a report is being submitted pursuant to 49 CFR 573.10(a);
2) The name, address, and phone number of the person who purchased or leased the tire;
3) The name of the manufacturer of the tire;
4) The tireโs brand name, model name, and size;
5) The tire DOT identification number and press identification number;
6) The date of the sale or lease; and
7) The name, address, and telephone number of the seller or lessor.
These notifications and instructions must be communicated to all employees of this dealership who are involved in the inspection and removal of recalled tires.
* * *
While we regret any inconvenience this may cause, SRUSA is determined to maintain a high level of tire quality and customer satisfaction.
Please refer all customer inquiries to the Falken tireโs customer service at 1-877763-0416.
Sincerely,
Sumitomo Rubber USA, LLC
Attachment: Affected tire list.
13 Digit Tire Identification Number (TIN) | |||||||
FTC # | DTC # | Brand | Tire Line & Size | Plant ID | Size Code | Opt Code | DOT Week |
28658085 | 37726 | Falken![]() | 235/65 R17 104V Pro G5 CSV | 1DA | L8 | 4MCR | 0922 |
28658603 | 37721 | Falken![]() | 235/65 R18 106V Pro G5 CSV | 1DA | VK | 4MCR | 0922 |
28658591 | 37728 | Falken![]() | 245/50 R20 102V Pro G5 CSV | 1DA | KH | 4MCR | 0922 |
28653367 | 37743 | Falken![]() | 265/50 R20 111V Pro G5 CSV | 1DA | 7E | 4MCR | 0922 |
Chronology :
Aug. 8, 2022: Sumitomo Rubber North America, Inc. (โSRNAโ) learned of a consumer complaint alleging tread-rubber
chunks came off four new Falken Pro G5 CSV tires (235/65R18 106V). SRNA distributes the Falken
Pro G5 line of tires exclusively to Discount Tire Company (โDTCโ). SRNA notified SRUSA of this consumer complaint.
Aug. 8 โ Aug. 22, 2022: SRUSA and SRNA began investigating the complaint. SRUSA obtained and analyzed the tires involved in the consumer complaint. SRUSA determined that the suspect tires were manufactured the 9th week of 2022. SRNA initiated an inventory freeze of certain Falken Pro G5 CSV tires manufactured the 9th week of 2022, while SRUSA continued to investigate the issue. SRNA requested that DTC freeze its inventory of potentially affected Falken
Pro G5 CSV tires manufactured the 9th week of 2022. Following the inventory freezes, SRNA learned of an additional consumer complaint alleging the same issue with the same size Pro G5 CSV tires.
Aug. 22 โ Sep. 1, 2022: SRUSAโs investigation discovered a potential manufacturing issue that resulted in low sulfur levels in the tread compound used in a population of Falken Pro G5 CSV tires manufactured during the 9th week of 2022. On Aug. 26th, SRNA learned of an additional consumer complaint involving the same size Falken
Pro G5 CSV tires. SRUSA escalated the issue to its parent company Sumitomo Rubber Industries, Ltd. (โSRIโ) to review the potential safety impact of the quality issue.
Sep. 7, 2022: Based on the consumer complaints and its internal investigation, SRIโs Quality Assurance Department determined that inadequate sulfur levels in the tread compound prevented proper curing of certain Falken Pro G5 CSV tires manufactured the 9th week of 2022 and, further, that this issue constitutes a safety-related defect in the affected tires.
As of the date of this filing, there have been no reports of injuries related to this condition.
4 Affected Products
Tires
BRAND | TIRE LINE/SIZE | PRODUCTION DATES |
---|---|---|
FALKEN![]() | PRO G5 CSV/235/65 R18 106V | |
FALKEN![]() | PRO G5 CSV/245/50 R20 102V | |
FALKEN![]() | PRO G5 CSV/265/50 R20 111V | |
FALKEN![]() | PRO G5 CSV/235/65 R17 104V |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-22T017-1969.PDF 245.049KB
Recall Acknowledgement
RCAK-22T017-7947.pdf 734.613KB
Recall 573 Report – September 27, 2022
RCLRPT-22T017-4431.PDF 216.556KB
Sumitomo Rubber USA – Dealer Letter to DTC – September 2022
RCMN-22T017-0210.pdf 224.057KB
Part 577 Owner Notification Envelope
RONE-22T017-3080.pdf 132.322KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22T017-4787.pdf 422.262KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22T017-3160.pdf 545.146KB
Recall 573 Report – October 26, 2022
RCLRPT-22T017-4554.PDF 216.571KB
Recall 573 Report – February 15, 2023
RCLRPT-22T017-5830.PDF 216.577KB
Latest Recalls Documents
- Chamfered edges of the lateral grooves reduces rolling resistance and increases tread rigidity
- A self-locking sipes system ensures exceptional water evacuation to enhance road traction and braking
- A three-across set of inner ribs reduces road noise and improves ride comfort
- Symmetric tread design leads to smoother rolling on the road and even tread wear throughout the tire's lifespan
- The highly advanced performance engineering also delivers a long lasting tread compound while still generating extremely low noise levels
- The treads circumferential grooves, synergized in their size and location are designed for maximum dry road performance
- Made in China
- Package Height: 9.0"
- Treadlife: N/A
- Tires Only
- Season: All Season, Performance: High Performance
- Car Type: Passenger
- Load Range XL, 4-Ply Rated, 4-PR
- Treadlife: N/A
- Tires Only
- Season: All Season, Performance: High Performance
- Car Type: Passenger
- Load Range XL, 4-Ply Rated, 4-PR
- Budget-friendly price but doesn't compromise on value
- Optimized pitch sequence which reduces noise so you can enjoy driving in peace
- Enhanced handling with its latest tread compound resulting in a much longer lasting tire
- Fit Type: Universal Fit
- Treadlife: N/A
- Tires Only
- Season: All Season, Performance: Performance
- Car Type: Passenger
- Load Range SL, 4-Ply Rated, 4-PR
- Closed and rigid shoulder design to help eliminate abnormal wear
- Nano Blend Compound technology is used to ensure consistent performance throughout the tire's tread life
- Unique tread design and dense siping enhance wet traction and braking
- Pattern design easily evacuates water to reduce hydroplaning and improve wet handling performance
- Application of Pattern Noise Simulation technology for reduced road noise and a quieter ride
- Made in China
- The Package Length of the Product is 26.4 inches
- The Package Width of the Product is 26.4 inches
- The Package Height of the Product is 9.2 inches
- 50,000 Mile Limited Tread Wear Out Warranty. Mastertrack Road Hazard Warranty.
- Size: 235/55R19, Tire Only - Wheel/Rim Not Included.
- Dimension (inch): 29.17 x 9.76 x 29.17, weight (lbs): 29.28
- Max Pressure (psi): 44; Load Index: 101 (1819 lbs for single tire).
- Speed Rating: V (149 mph); Load Range: SL (Standard Load).
SEOCONTENT-START
Page 1 of 5
IMPORTANT SAFETY RECALL
RECALL NO. 22T-017
October 2022 Dear Valued Falken Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Sumitomo Rubber USA, LLC (SRUSA) has decided that a defect which relates to motor vehicle safety exists in certain Falken brand Pro G5 CSV passenger-car tires manufactured between February 28, 2022 and March 5, 2022. Suspect tires contain inadequate sulfur levels in the tread- base compound, which prevented proper curing of the tread-base rubber. SRUSA has initiated a safety recall for the tires detailed in the attached list of affected tires (the affected-tire list).
We are notifying you because our records indicate that you may have purchased a tire(s) subject to this recall. Therefore, please review this letter carefully. What is the Problem?
The tread may chunk or separate from the tire. (See the following photograph for an example.) If the tread chunking or separation occurs in a manner that affects vehicle stability, there may be
an increased risk of a crash. What Are We Doing About the Problem? Consistent with the companyโs longstanding commitment to safety, customer satisfaction and service, SRUSA will replace tires subject to the recall with new tires, and mount the replacement tires, all at no charge to you through April 18, 2023. Any tire subject to this recall will be replaced with a comparable Falken tire. In the event that a Falken
brand tire is not currently available, a suitable competitive product may be used as a replacement. How Do You Identify Recalled Tires?
Tires have certain unique sidewall markings that will allow you to determine whether they are subject to this recall. The attached affected-tire list describes the tire brand, tire line, tire size, and tire identification number (circled in red) for each of the tires subject to this recall. Any tire that has all four markings described in the attached affected-tires list is subject to this recall and should be replaced. Page 2 of 5 The tire identification number (TIN) can be found on the sidewall, as shown below. The TIN starts with the letters โDOTโ with the last four numbers being the week and year manufactured, as shown circled in red below. How To Have Your Tires Replaced
If any of your tires contain all four of the above-described sidewall markings, please take your vehicle as soon as possible to a Discount Tire retail location (store locator https://www.discounttire.com/store-locator). In California, please take your vehicle as soon as possible to an Americaโs Tire retail location (store locator https://americastire.com/store- locator). The Discount Tire or Americaโs Tire retailer will confirm the tire is covered by the recall by inspection and will replace your tires at our expenses with no cost to you.
If you have any questions about whether your tires are covered by this recall, please contact
Falkenโs customer service at 1-877-763-0416.
Questions or Concerns?
If you have questions or concerns about this recall, please contact Falkenโs customer service at
1-877-763-0416, or Warranty@srnatire.com. For email, please use the subject line: โRecall No. 22T- 017 Customer Information.โ Page 3 of 5 If you believe that SRUSA or its retailer has failed or is unable to provide a remedy without charge within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
We are taking this action in the interest of your safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter. Sincerely, Sumitomo Rubber USA, LLC. Enclosure Page 4 of 5 Page 5 of 5
Attachment: Affected tire list. FTC # DTC # Brand Tire Line & Size
28658085 37726 Falken 235/65 R17 104V Pro G5 CSV
28658603 37721 Falken 235/65 R18 106V Pro G5 CSV
28658591 37728 Falken 245/50 R20 102V Pro G5 CSV
28653367 37743 Falken 265/50 R20 111V Pro G5 CSV
13 Digit Tire Identification Number (TIN)
Plant ID Size Code Opt Code DOT Week
1DA L8 4MCR 0922
1DA VK 4MCR 0922
1DA KH 4MCR 0922
1DA 7E 4MCR 0922
**************************************************************************************************************
Page 1 of 5
IMPORTANT SAFETY RECALL
RECALL NO. 22T-017
October 2022 Dear Valued Falken Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Sumitomo Rubber USA, LLC (SRUSA) has decided that a defect which relates to motor vehicle safety exists in certain Falken brand Pro G5 CSV passenger-car tires manufactured between February 28, 2022 and March 5, 2022. Suspect tires contain inadequate sulfur levels in the tread- base compound, which prevented proper curing of the tread-base rubber. SRUSA has initiated a safety recall for the tires detailed in the attached list of affected tires (the affected-tire list).
We are notifying you because our records indicate that you may have purchased a tire(s) subject to this recall. Therefore, please review this letter carefully. What is the Problem?
The tread may chunk or separate from the tire. (See the following photograph for an example.) If the tread chunking or separation occurs in a manner that affects vehicle stability, there may be
an increased risk of a crash. What Are We Doing About the Problem? Consistent with the companyโs longstanding commitment to safety, customer satisfaction and service, SRUSA will replace tires subject to the recall with new tires, and mount the replacement tires, all at no charge to you through April 18, 2023. Any tire subject to this recall will be replaced with a comparable Falken tire. In the event that a Falken
brand tire is not currently available, a suitable competitive product may be used as a replacement. How Do You Identify Recalled Tires?
Tires have certain unique sidewall markings that will allow you to determine whether they are subject to this recall. The attached affected-tire list describes the tire brand, tire line, tire size, and tire identification number (circled in red) for each of the tires subject to this recall. Any tire that has all four markings described in the attached affected-tires list is subject to this recall and should be replaced. Page 2 of 5 The tire identification number (TIN) can be found on the sidewall, as shown below. The TIN starts with the letters โDOTโ with the last four numbers being the week and year manufactured, as shown circled in red below. How To Have Your Tires Replaced
If any of your tires contain all four of the above-described sidewall markings, please immediately contact: SRNA Employees Please Contact:
Tim Widener
Sr. Manager, Tech. Service & Quality Assurance
Sumitomo Rubber North America, Inc.
Twidener@srnatire.com (909) 694-3151 SRUSA Employees Please Contact:
Michael S. Wells
Quality Assurance Manager
Sumitomo Rubber USA, LLC. michael_wells@sumitomorubber-usa.com (716) 879-8511 Page 3 of 5 The above contacts will confirm the tire is covered by the recall by inspection and will arrange to replace your tires at our expenses with no cost to you.
Questions or Concerns?
If you have questions or concerns about this recall, please contact either Tim Widener or Michael Wells. If you believe that SRUSA or has failed or is unable to provide a remedy without charge within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
http://www.safercar.gov.
We are taking this action in the interest of your safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter. Sincerely, Sumitomo Rubber USA, LLC. Enclosure Page 4 of 5 Page 5 of 5
Attachment: Affected tire list. FTC # DTC # Brand Tire Line & Size
28658085 37726 Falken 235/65 R17 104V Pro G5 CSV
28658603 37721 Falken 235/65 R18 106V Pro G5 CSV
28658591 37728 Falken 245/50 R20 102V Pro G5 CSV
28653367 37743 Falken 265/50 R20 111V Pro G5 CSV
13 Digit Tire Identification Number (TIN)
Plant ID Size Code Opt Code DOT Week
1DA L8 4MCR 0922
1DA VK 4MCR 0922
1DA KH 4MCR 0922
1DA 7E 4MCR 0922
**************************************************************************************************************
Page 1 of 7
NHTSA Recall No. 22T-017
September 23, 2022
IMPORTANT SAFETY RECALL To: Discount Tire Co., Inc. From: Sumitomo Rubber USA, LLC This notice is being sent to Discount Tire Co., Inc. (DTC) in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). Sumitomo Rubber USA, LLC (SRUSA) has decided that certain Falken brand Pro G5 CSV passenger-car tires contain inadequate sulfur levels in the tread-base compound, which prevented proper curing of the tread-base rubber. SRUSA has initiated a voluntary safety recall of these tires. The specific tires subject to the recall are listed in the attached affected tire list. DTC is receiving this notice because SRUSAโs records indicate DTC received tires that may be subject to this recall. Further, SRUSA is required to advise DTC of certain tire dealer obligations, which are detailed in this notice. Effective immediately, a stop sale is required for Falken
brand Pro G5 CSV tires identified in the attached affected tire list. The affected tires that are in DTC dealer inventory, or may be arriving at DTC dealerships, must be returned to any of Sumitomo Rubber North America, Inc.โs (SRNA) three (3) warranty centers in accordance with the instructions in the section of this letter titled ACTIONS REQUIRED BY DTC. Affected tires that must be returned are those listed in the attached affected-tire list by pattern and size, to include specific manufactured date ranges. For example, if an affected pattern and size tire is listed as showing the manufactured dates are โ0922โ, then under this example, DTC should return all tires showing โ0922โ as the manufactured date. The tireโs manufacture date is listed in the complete DOT numbers on one side of the tire with the last four numbers being the week and year manufactured, as
shown circled in red below. The return shipment will be at no charge to DTC. Any returned inventory will be replaced at no charge to DTC with Falken Pro G5 CSV tires produced outside the affected population or full reimbursement credit provided. If you have any difficultly identifying an affected tire, please contact Falken
tireโs
customer service at 1-877-763-0416. Whatโs the Issue? SRUSA has learned that inadequate sulfur levels in certain Pro G5 CSV tires prevented proper curing. The inadequate curing may lead to tread chunking or tread separation from the affected tires. What SRUSA is Doing: Consistent with SRUSAโs longstanding commitment to safety and customer satisfaction and service, owners of any affected tires that match the size, line, and the Department of Transportation (DOT) tire identification number (TIN) including the four-digit production period in the affected-tire list are urged to contact a DTC retailer location to arrange verification and replacement at no charge through April 18, 2023. Any tire subject to this recall will be replaced with a comparable Falken Pro G5 CSV tire. In the event that a Falken
brand Pro G5 CSV tire is not currently available, a suitable competitive product may be used as a replacement. Upon receipt of this notice, however, DTC is prohibited under Federal law from continuing to sell any affected tires that remain in their inventory. Page 2 of 7 ACTIONS REQUIRED BY DTC As a result of this safety recall and federal law, DTC is required to take the following actions. Returning Inventory (New/Never Mounted) Recalled Tires. Examine DTC tire inventory. Any tires that meet the above description are subject to this recall and cannot be sold. To determine if DTC received tires that are included in this recall, please check the DOT TIN found on the sidewall of the tire as explained above. If DTC has tires that meet the above description, immediately stop the sale. Immediately count DTCโs inventory of affected tires and record specific DOT TINs. Provide this information to SRNAโs Quality Assurance department at 1-800-723-2553, option 2. Promptly return all recalled tires from DTC inventory to SRNA as per company directions. DTC will be compensated for all recalled (new) tires that DTC returns from inventory. All tires removed from inventory under this recall campaign must be rendered permanently unserviceable. To render the tire unserviceable, please utilize one of the following three options: Option 1: Drill a 1โ nominal (plus or minus ยผโ tolerance) hole through the sidewall using the 1โ hole saw. Rotate the recalled tire approximately 180 degrees and drill a second hole through the sidewall. Drilling additional holes beyond the two specified is not necessary. Drilling holes in the other sidewall is not necessary.
Option 2: Cut between body cords in the sidewall area of the tire. The cut shall be a minimum of 3-inches long. Making more than one continuous 3-inch minimum length cut or cutting more than one sidewall is not necessary.
Option 3: Use a โBead Notchingโ machine to permanently remove a section of the bead from the tire. It is not necessary to remove more than one section of bead or to remove a section of bead from more than one side of the tire. Please do not alter the DOT TIN in any way as we will check it to validate that the returned tire meets the recall criteria. Provide SRUSA the List of Owners of Recalled Tires Please check DTCโs sales records to identify Falken Pro G5 CSV tires sold that are covered under this recall. Please send the following information for each customer to SRUSA so that the customer can be added to the voluntary safety recall mailing list: Customer Name:
Address
(street, city, state, ZIP code): Date of Sale/Mounting: Quantity Sold/Mounted: Page 3 of 7 Please send the customer information by email to Warranty@srnatire.com. For
email, please use the subject line: โRecall No. 22T-017 Customer Information.โ Alternatively, you may mail the customer information to: Sumitomo Rubber USA, LLC PO Box 1109
Buffalo, NY 14240
Attention: Quality Assurance Manager Customers who are identified as potential purchasers of the affected tires will be issued a letter requesting that the owner check their tires to determine if they are subject to the voluntary safety recall. If the customer is unable to determine whether the tires are part of this recall, the customer will be instructed to contact Falken tireโs customer service at 1-877-763-0416. Replacement of Mounted Tires Customers who visit a DTC retail location in connection with this recall must have all tires inspected in order to determine whether the DOT TIN is an exact match as indicated above. Please make sure to check each tire closely. If the DOT TIN does not exactly match the description above, the tire is not part of the recall. Any tire with the DOT TIN described in the affected-tire list must be replaced immediately without charge (including mounting and balancing) to the customer. DTC will be reimbursed
$35 for mounting and balancing for each tire replaced in service. Please do NOT alter the DOT TIN in any way as we will check it to validate that the returned tire meets the recall criteria. DTC must secure the recalled tires. All tires removed from service under this recall must be rendered permanently unserviceable. To render the tire unserviceable, please utilize one of the following three options: Option 1: Drill a 1โ nominal (plus or minus ยผโ tolerance) hole through the sidewall using the 1โ hole saw. Rotate the recalled tire approximately 180 degrees and drill a second hole through the sidewall. Drilling additional holes beyond the two specified is not necessary. Drilling holes in the other sidewall is not necessary.
Option 2: Cut between body cords in the sidewall area of the tire. The cut shall be a minimum of 3-inches long. Making more than one continuous 3-inch minimum length cut or cutting more than one sidewall is not necessary.
Option 3: Use a โBead Notchingโ machine to permanently remove a section of the bead from the tire. It is not necessary to remove more than one section of bead or to remove a section of bead from more than one side of the tire. If you have any questions, please contact Falken tireโs customer service at 1-877- 763-0416. Page 4 of 7 All new or used affected tires must be returned following the instructions listed below: All affected tires are to be listed on a separate Falken Adjustment Claim Form.
Mark โNew Recallโ on new (never mounted) tires and โUsed Recallโ on tires removed from service on the sidewall as well as the claim form. Tires are to be rendered unserviceable as described earlier in this letter.
After the Falken claim form is completed, please ship freight collect using either of the following carriers: Knight Logistics โ 602-606-6276 or Christopher.Smith@KnightTrans.com ArcBest Freight โ 888-897-1319 or Customersupport04@arcb.com Ship tires along with a copy of the claim form to your normal warranty servicing location.
For any questions on this procedure, please call Falken tireโs customer service at
1-877-763-0416. Disposition of Tires Subject to a Safety-Related Recall SRUSA is required to advise you of the following information: IT IS A VIOLATION OF FEDERAL LAW FOR A DEALER TO SELL, LEASE, REUSE, OR RESELL A RECALLED TIRE. If a dealer knowingly sells or leases new or used recalled tires, the sale must be reported to the Associate Administrator for Safety Assurance, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E. Washington, DC 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to www.nhtsa.gov within five working days of such a release to report the following information: 1) A statement that a report is being submitted pursuant to 49 CFR 573.10(a);
2) The name, address, and phone number of the person who purchased or leased the tire;
3) The name of the manufacturer of the tire;
4) The tireโs brand name, model name, and size;
5) The tire DOT identification number and press identification number;
6) The date of the sale or lease; and
7) The name, address, and telephone number of the seller or lessor. Page 5 of 7 These notifications and instructions must be communicated to all employees of this dealership who are involved in the inspection and removal of recalled tires. * * * While we regret any inconvenience this may cause, SRUSA is determined to maintain a high level of tire quality and customer satisfaction. Please refer all customer inquiries to the Falken tireโs customer service at 1-877- 763-0416. Sincerely, Sumitomo Rubber USA, LLC Page 6 of 7 Page 7 of 7
Attachment: Affected tire list. FTC # DTC # Brand Tire Line & Size
28658085 37726 Falken 235/65 R17 104V Pro G5 CSV
28658603 37721 Falken 235/65 R18 106V Pro G5 CSV
28658591 37728 Falken 245/50 R20 102V Pro G5 CSV
28653367 37743 Falken 265/50 R20 111V Pro G5 CSV
13 Digit Tire Identification Number (TIN) Plant ID Size Code Opt Code DOT Week
1DA L8 4MCR 0922
1DA VK 4MCR 0922
1DA KH 4MCR 0922
1DA 7E 4MCR 0922
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22T-017
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Sumitomo Rubber USA, LLC FEB 15, 2023 NHTSA Recall No. : 22T-017 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Sumitomo Rubber USA, LLC Address : 10 Sheridan Drive
Tonawanda NY 14150
Company phone : 879-8505
Population :
Number of potentially involved : 5,439 Estimated percentage with defect : 6 %
Tire Information :
Tire Brand 1 : Falken Tire Line : Pro G5 CSV
Tire Size : 235/65 R17 104V
Descriptive Information : The recall population for this tire line and size is 1,567. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA L8 4MCR 0922 0922 Tire Brand 2 : Falken Tire Line : Pro G5 CSV
Tire Size : 235/65 R18 106V
Descriptive Information : The recall population for this tire line and size is 2,476. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA VK 4MCR 0922 0922 Part 573 Safety Recall Report 22T-017 Page 2 Tire Brand 3 : Falken Tire Line : Pro G5 CSV
Tire Size : 245/50 R20 102V
Descriptive Information : The recall population for this tire line and size is 221. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA KH 4MCR 0922 0922 Tire Brand 4 : Falken Tire Line : Pro G5 CSV
Tire Size : 265/50 R20 111V
Descriptive Information : The recall population for this tire line and size is 1,175. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA 7E 4MCR 0922 0922 Description of Defect :
Description of the Defect : An inadequate sulfur level in the tread base compound prevented proper curing. As a result, an interfacial detachment may occur between the tread base and the tread cap due to incomplete curing of tread base rubber.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The tread may chunk or separate from the tire. If the tread separation occurs in a manner that affects vehicle stability, there may be an increased risk of a crash.
Description of the Cause : Tires manufactured using one batch of mixing compound did not meet specifications. Identification of Any Warning
that can Occur : None Involved Components : The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 22T-017 Page 3 Component Name : N/A Component Description : N/A Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Aug. 8, 2022: Sumitomo Rubber North America, Inc. (โSRNAโ) learned of a consumer complaint alleging tread- rubber chunks came off four new Falken Pro G5 CSV tires (235/65R18 106V). SRNA distributes the Falken Pro G5 line of tires exclusively to Discount Tire Company (โDTCโ). SRNA notified SRUSA of this consumer complaint. Aug. 8 โ Aug. 22, 2022: SRUSA and SRNA began investigating the complaint. SRUSA obtained and analyzed the tires involved in the consumer complaint. SRUSA determined that the suspect tires were manufactured the 9th week of 2022. SRNA initiated an inventory freeze of certain Falken Pro G5 CSV tires manufactured the 9th week of 2022, while SRUSA continued to investigate the issue. SRNA requested that DTC freeze its inventory of potentially affected Falken Pro G5 CSV tires manufactured the 9th week of 2022. Following the inventory freezes, SRNA learned of an additional consumer complaint alleging the same issue with the same size Pro G5 CSV tires. Aug. 22 โ Sep. 1, 2022: SRUSAโs investigation discovered a potential manufacturing issue that resulted in low sulfur levels in the tread compound used in a population of Falken Pro G5 CSV tires manufactured during the 9th week of 2022. On Aug. 26th, SRNA learned of an additional consumer complaint involving the same size Falken Pro G5 CSV tires. SRUSA escalated the issue to its parent company Sumitomo Rubber Industries, Ltd. (โSRIโ) to review the potential safety impact of the quality issue. Sep. 7, 2022: Based on the consumer complaints and its internal investigation, SRIโs Quality Assurance Department determined that inadequate sulfur levels in the tread compound prevented proper curing of certain Falken Pro G5 CSV tires manufactured the 9th week of 2022 and, further, that this issue constitutes a safety-related defect in the affected tires. As of the date of this filing, there have been no reports of injuries related to this condition. The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 22T-017
Page 4
The information contained in this report was submitted pursuant to 49 CFR ยง573
Description of Remedy :
Description of Remedy Program : Tire owners will be contacted and asked to bring their vehicle/tires to an
authorized dealer for replacement at no cost. Owners who registered their tires will be notified directly by mail. For those owners who did not register their tires, SRUSA will work with DTC to obtain owner information, where available. This program to provide remedy tires without charge to the owner will be conducted through April 18, 2023.
Dealers performing the replacement of recalled tires will be notified of their responsibilities in accordance with 49 CFR 573.6(c)(9). All subject tires remain under the manufacturer’s warranty. Therefore, pursuant to 49 CFR 577.11(e), SRUSA is exempt from the reimbursement plan requirements. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Replacement tires will be manufactured with proper sulfur levels and that were properly cured.
The mixing compound with inadequate sulfur was contained to one skid, and fully adequate compound was used thereafter. Recall Schedule :
Description of Recall Schedule : All known customers, distributors and dealers will receive notification of
the recall, instructions on how to identify the subject tires, information regarding the removal of the subject tires from service, and instructions on the return and disposal of the subject tires.
Planned Dealer Notification Date : SEP 23, 2022 – SEP 23, 2022
Planned Owner Notification Date : OCT 04, 2022 – OCT 10, 2022 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22T-017
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Sumitomo Rubber USA, LLC OCT 26, 2022 NHTSA Recall No. : 22T-017 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Sumitomo Rubber USA, LLC Address : 10 Sheridan Drive
Tonawanda NY 14150
Company phone : 879-8505
Population :
Number of potentially involved : 5,814 Estimated percentage with defect : 6 %
Tire Information :
Tire Brand 1 : Falken Tire Line : Pro G5 CSV
Tire Size : 235/65 R17 104V
Descriptive Information : The recall population for this tire line and size is 1,567. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA L8 4MCR 0922 0922 Tire Brand 2 : Falken Tire Line : Pro G5 CSV
Tire Size : 265/50 R20 111V
Descriptive Information : The recall population for this tire line and size is 1,175. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA 7E 4MCR 0922 0922 Part 573 Safety Recall Report 22T-017 Page 2 Tire Brand 3 : Falken Tire Line : Pro G5 CSV
Tire Size : 245/50 R20 102V
Descriptive Information : The recall population for this tire line and size is 221. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA KH 4MCR 0922 0922 Tire Brand 4 : Falken Tire Line : Pro G5 CSV
Tire Size : 235/65 R18 106V
Descriptive Information : The recall population for this tire line and size is 2,851. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA VK 4MCR 0922 0922 Description of Defect :
Description of the Defect : An inadequate sulfur level in the tread base compound prevented proper curing. As a result, an interfacial detachment may occur between the tread base and the tread cap due to incomplete curing of tread base rubber.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The tread may chunk or separate from the tire. If the tread separation occurs in a manner that affects vehicle stability, there may be an increased risk of a crash.
Description of the Cause : Tires manufactured using one batch of mixing compound did not meet specifications. Identification of Any Warning
that can Occur : None Involved Components : The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 22T-017 Page 3 Component Name : N/A Component Description : N/A Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Aug. 8, 2022: Sumitomo Rubber North America, Inc. (โSRNAโ) learned of a consumer complaint alleging tread- rubber chunks came off four new Falken Pro G5 CSV tires (235/65R18 106V). SRNA distributes the Falken Pro G5 line of tires exclusively to Discount Tire Company (โDTCโ). SRNA notified SRUSA of this consumer complaint. Aug. 8 โ Aug. 22, 2022: SRUSA and SRNA began investigating the complaint. SRUSA obtained and analyzed the tires involved in the consumer complaint. SRUSA determined that the suspect tires were manufactured the 9th week of 2022. SRNA initiated an inventory freeze of certain Falken Pro G5 CSV tires manufactured the 9th week of 2022, while SRUSA continued to investigate the issue. SRNA requested that DTC freeze its inventory of potentially affected Falken Pro G5 CSV tires manufactured the 9th week of 2022. Following the inventory freezes, SRNA learned of an additional consumer complaint alleging the same issue with the same size Pro G5 CSV tires. Aug. 22 โ Sep. 1, 2022: SRUSAโs investigation discovered a potential manufacturing issue that resulted in low sulfur levels in the tread compound used in a population of Falken Pro G5 CSV tires manufactured during the 9th week of 2022. On Aug. 26th, SRNA learned of an additional consumer complaint involving the same size Falken Pro G5 CSV tires. SRUSA escalated the issue to its parent company Sumitomo Rubber Industries, Ltd. (โSRIโ) to review the potential safety impact of the quality issue. Sep. 7, 2022: Based on the consumer complaints and its internal investigation, SRIโs Quality Assurance Department determined that inadequate sulfur levels in the tread compound prevented proper curing of certain Falken Pro G5 CSV tires manufactured the 9th week of 2022 and, further, that this issue constitutes a safety-related defect in the affected tires. As of the date of this filing, there have been no reports of injuries related to this condition. The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 22T-017
Page 4
The information contained in this report was submitted pursuant to 49 CFR ยง573
Description of Remedy :
Description of Remedy Program : Tire owners will be contacted and asked to bring their vehicle/tires to an
authorized dealer for replacement at no cost. Owners who registered their tires will be notified directly by mail. For those owners who did not register their tires, SRUSA will work with DTC to obtain owner information, where available. This program to provide remedy tires without charge to the owner will be conducted through April 18, 2023.
Dealers performing the replacement of recalled tires will be notified of their responsibilities in accordance with 49 CFR 573.6(c)(9). All subject tires remain under the manufacturer’s warranty. Therefore, pursuant to 49 CFR 577.11(e), SRUSA is exempt from the reimbursement plan requirements. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Replacement tires will be manufactured with proper sulfur levels and that were properly cured.
The mixing compound with inadequate sulfur was contained to one skid, and fully adequate compound was used thereafter. Recall Schedule :
Description of Recall Schedule : All known customers, distributors and dealers will receive notification of
the recall, instructions on how to identify the subject tires, information regarding the removal of the subject tires from service, and instructions on the return and disposal of the subject tires.
Planned Dealer Notification Date : SEP 23, 2022 – SEP 23, 2022
Planned Owner Notification Date : OCT 04, 2022 – OCT 10, 2022 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22T-017
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Sumitomo Rubber USA, LLC SEP 27, 2022 NHTSA Recall No. : 22T-017 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Sumitomo Rubber USA, LLC Address : 10 Sheridan Drive
Tonawanda NY 14150
Company phone : 879-8505
Population :
Number of potentially involved : 5,814 Estimated percentage with defect : 6 %
Tire Information :
Tire Brand 1 : Falken Tire Line : Pro G5 CSV
Tire Size : 235/65 R17 104V
Descriptive Information : The recall population for this tire line and size is 1,567. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA L8 4MCR 0922 0922 Tire Brand 2 : Falken Tire Line : Pro G5 CSV
Tire Size : 235/65 R18 106V
Descriptive Information : The recall population for this tire line and size is 2,851. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA VK 4MCR 0922 0922 Part 573 Safety Recall Report 22T-017 Page 2 Tire Brand 3 : Falken Tire Line : Pro G5 CSV
Tire Size : 245/50 R20 102V
Descriptive Information : The recall population for this tire line and size is 221. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA KH 4MCR 0922 0922 Tire Brand 4 : Falken Tire Line : Pro G5 CSV
Tire Size : 265/50 R20 111V
Descriptive Information : The recall population for this tire line and size is 1,175. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA 7E 4MCR 0922 0922 Description of Defect :
Description of the Defect : An inadequate sulfur level in the tread base compound prevented proper curing. As a result, an interfacial detachment may occur between the tread base and the tread cap due to incomplete curing of tread base rubber.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The tread may chunk or separate from the tire. If the tread separation occurs in a manner that affects vehicle stability, there may be an increased risk of a crash.
Description of the Cause : Tires manufactured using one batch of mixing compound did not meet specifications. Identification of Any Warning
that can Occur : None Involved Components : The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 22T-017 Page 3 Component Name : N/A Component Description : N/A Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Aug. 8, 2022: Sumitomo Rubber North America, Inc. (โSRNAโ) learned of a consumer complaint alleging tread- rubber chunks came off four new Falken Pro G5 CSV tires (235/65R18 106V). SRNA distributes the Falken Pro G5 line of tires exclusively to Discount Tire Company (โDTCโ). SRNA notified SRUSA of this consumer complaint. Aug. 8 โ Aug. 22, 2022: SRUSA and SRNA began investigating the complaint. SRUSA obtained and analyzed the tires involved in the consumer complaint. SRUSA determined that the suspect tires were manufactured the 9th week of 2022. SRNA initiated an inventory freeze of certain Falken Pro G5 CSV tires manufactured the 9th week of 2022, while SRUSA continued to investigate the issue. SRNA requested that DTC freeze its inventory of potentially affected Falken Pro G5 CSV tires manufactured the 9th week of 2022. Following the inventory freezes, SRNA learned of an additional consumer complaint alleging the same issue with the same size Pro G5 CSV tires. Aug. 22 โ Sep. 1, 2022: SRUSAโs investigation discovered a potential manufacturing issue that resulted in low sulfur levels in the tread compound used in a population of Falken Pro G5 CSV tires manufactured during the 9th week of 2022. On Aug. 26th, SRNA learned of an additional consumer complaint involving the same size Falken Pro G5 CSV tires. SRUSA escalated the issue to its parent company Sumitomo Rubber Industries, Ltd. (โSRIโ) to review the potential safety impact of the quality issue. Sep. 7, 2022: Based on the consumer complaints and its internal investigation, SRIโs Quality Assurance Department determined that inadequate sulfur levels in the tread compound prevented proper curing of certain Falken Pro G5 CSV tires manufactured the 9th week of 2022 and, further, that this issue constitutes a safety-related defect in the affected tires. As of the date of this filing, there have been no reports of injuries related to this condition. The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 22T-017
Page 4
The information contained in this report was submitted pursuant to 49 CFR ยง573
Description of Remedy :
Description of Remedy Program : Tire owners will be contacted and asked to bring their vehicle/tires to an
authorized dealer for replacement at no cost. Owners who registered their tires will be notified directly by mail. For those owners who did not register their tires, SRUSA will work with DTC to obtain owner information, where available. This program to provide remedy tires without charge to the owner will be conducted through April 18, 2023.
Dealers performing the replacement of recalled tires will be notified of their responsibilities in accordance with 49 CFR 573.6(c)(9). All subject tires remain under the manufacturer’s warranty. Therefore, pursuant to 49 CFR 577.11(e), SRUSA is exempt from the reimbursement plan requirements. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Replacement tires will be manufactured with proper sulfur levels and that were properly cured.
The mixing compound with inadequate sulfur was contained to one skid, and fully adequate compound was used thereafter. Recall Schedule :
Description of Recall Schedule : All known customers, distributors and dealers will receive notification of
the recall, instructions on how to identify the subject tires, information regarding the removal of the subject tires from service, and instructions on the return and disposal of the subject tires.
Planned Dealer Notification Date : SEP 23, 2022 – SEP 23, 2022
Planned Owner Notification Date : SEP 30, 2022 – OCT 03, 2022 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22T-017
The information contained in this report was submitted pursuant to 49 CFR ยง573
Manufacturer Name : Submission Date :
Sumitomo Rubber USA, LLC SEP 14, 2022 NHTSA Recall No. : 22T-017 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Sumitomo Rubber USA, LLC Address : 10 Sheridan Drive
Tonawanda NY 14150
Company phone : 879-8505
Population :
Number of potentially involved : 5,814 Estimated percentage with defect : 6 %
Tire Information :
Tire Brand 1 : Falken Tire Line : Pro G5 CSV
Tire Size : 235/65 R17 104V
Descriptive Information : The recall population for this tire line and size is 1,567. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA L8 4MCR 0922 0922 Tire Brand 2 : Falken Tire Line : Pro G5 CSV
Tire Size : 235/65 R18 106V
Descriptive Information : The recall population for this tire line and size is 2,851. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA VK 4MCR 0922 0922 Part 573 Safety Recall Report 22T-017 Page 2 Tire Brand 3 : Falken Tire Line : Pro G5 CSV
Tire Size : 245/50 R20 102V
Descriptive Information : The recall population for this tire line and size is 221. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA KH 4MCR 0922 0922 Tire Brand 4 : Falken Tire Line : Pro G5 CSV
Tire Size : 265/50 R20 111V
Descriptive Information : The recall population for this tire line and size is 1,175. The population is based upon production and shipping records.
Production Dates : FEB 28, 2022 – MAR 05, 2022
TIN (Tire Identification Number) Plant ID Size code Optional Code Begin M Code End M Code 1DA 7E 4MCR 0922 0922 Description of Defect :
Description of the Defect : An inadequate sulfur level in the tread base compound prevented proper curing. As a result, an interfacial detachment may occur between the tread base and the tread cap due to incomplete curing of tread base rubber.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The tread may chunk or separate from the tire. If the tread separation occurs in a manner that affects vehicle stability, there may be an increased risk of a crash.
Description of the Cause : Tires manufactured using one batch of mixing compound did not meet specifications. Identification of Any Warning
that can Occur : None Involved Components : The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 22T-017 Page 3 Component Name : N/A Component Description : N/A Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Aug. 8, 2022: Sumitomo Rubber North America, Inc. (โSRNAโ) learned of a consumer complaint alleging tread- rubber chunks came off four new Falken Pro G5 CSV tires (235/65R18 106V). SRNA distributes the Falken Pro G5 line of tires exclusively to Discount Tire Company (โDTCโ). SRNA notified SRUSA of this consumer complaint. Aug. 8 โ Aug. 22, 2022: SRUSA and SRNA began investigating the complaint. SRUSA obtained and analyzed the tires involved in the consumer complaint. SRUSA determined that the suspect tires were manufactured the 9th week of 2022. SRNA initiated an inventory freeze of certain Falken Pro G5 CSV tires manufactured the 9th week of 2022, while SRUSA continued to investigate the issue. SRNA requested that DTC freeze its inventory of potentially affected Falken Pro G5 CSV tires manufactured the 9th week of 2022. Following the inventory freezes, SRNA learned of an additional consumer complaint alleging the same issue with the same size Pro G5 CSV tires. Aug. 22 โ Sep. 1, 2022: SRUSAโs investigation discovered a potential manufacturing issue that resulted in low sulfur levels in the tread compound used in a population of Falken Pro G5 CSV tires manufactured during the 9th week of 2022. On Aug. 26th, SRNA learned of an additional consumer complaint involving the same size Falken Pro G5 CSV tires. SRUSA escalated the issue to its parent company Sumitomo Rubber Industries, Ltd. (โSRIโ) to review the potential safety impact of the quality issue. Sep. 7, 2022: Based on the consumer complaints and its internal investigation, SRIโs Quality Assurance Department determined that inadequate sulfur levels in the tread compound prevented proper curing of certain Falken Pro G5 CSV tires manufactured the 9th week of 2022 and, further, that this issue constitutes a safety-related defect in the affected tires. As of the date of this filing, there have been no reports of injuries related to this condition. The information contained in this report was submitted pursuant to 49 CFR ยง573 Part 573 Safety Recall Report 22T-017
Page 4
The information contained in this report was submitted pursuant to 49 CFR ยง573
Description of Remedy :
Description of Remedy Program : Tire owners will be contacted and asked to bring their vehicle/tires to an
authorized dealer for replacement at no cost. Owners who registered their tires will be notified directly by mail. For those owners who did not register their tires, SRUSA will work with DTC to obtain owner information, where available. This program to provide remedy tires without charge to the owner will be conducted through April 18, 2023.
Dealers performing the replacement of recalled tires will be notified of their responsibilities in accordance with 49 CFR 573.6(c)(9). All subject tires remain under the manufacturer’s warranty. Therefore, pursuant to 49 CFR 577.11(e), SRUSA is exempt from the reimbursement plan requirements. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Replacement tires will be manufactured with proper sulfur levels and that were properly cured.
The mixing compound with inadequate sulfur was contained to one skid, and fully adequate compound was used thereafter. Recall Schedule :
Description of Recall Schedule : All known customers, distributors and dealers will receive notification of
the recall, instructions on how to identify the subject tires, information regarding the removal of the subject tires from service, and instructions on the return and disposal of the subject tires.
Planned Dealer Notification Date : SEP 21, 2022 – SEP 21, 2022
Planned Owner Notification Date : OCT 03, 2022 – OCT 03, 2022 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
SEOCONTENT-END
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