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September 27, 2022 NHTSA CAMPAIGN NUMBER: 22V720000
Brake and ABS Warning Light Failure/FMVSS 101, 105
The driver may not be warned of low brake fluid or an ABS
malfunction should the warning lights fail to illuminate, increasing the risk of a crash.
NHTSA Campaign Number: 22V720
Manufacturer Lightning eMotors Inc.
Components SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
Potential Number of Units Affected 226
Summary
Lightning eMotors Inc. (LeM) is recalling certain 2022 FT3 and FE4 vehicles. The digital instrument panel may fail to illuminate the “BRAKE” and “ABS” warning lights when a low brake fluid
error or an ABS
system error is detected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards number 101, “Control and Displays” and 105, “Hydraulic and Electric Brake Systems.”
Remedy
LeM will update the instrument panel software, free of charge. Owner notification letters were mailed November 22, 2022. Owners may contact LeM customer service at 1-970-744-7241. LeM’s number for this recall is 2022-001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Dear Lightning eMotors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Lightning eMotors. Inc. (LeM) has decided that certain 2022 FT3 and FE4 model vehicles produced between January 1, 2022 and September 12, 2022 fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 101, Controls and displays, and FMVSS No. 105, Hydraulic and electric brake systems. We are notifying you because our records indicate that you are the current owner of the vehicle(s) listed above. Therefore, please review this letter carefully.
What is the Problem?
Due to a discrepancy in the instrument panel software, multiple errors can occur: the โBRAKEโ telltale may not properly illuminate during a low fluid condition, the ABS telltale may not illuminate for certain ABS
system malfunctions, and the ABS
telltale is red instead of the required yellow. The driver may not be warned of low brake fluid
or an ABS
malfunction should the warning lights fail to illuminate, increasing the risk of a crash.
What Are We Doing About the Problem?
LeM will update the instrument panel software to correct this issue free of charge. Please contact LeM at support@lightningemotors.com or 970-744-4926 to arrange to have this software update performed on your vehicle(s). It should take approximately 1.0 hour to perform the remedy. If you no longer own the vehicle(s) listed above, please forward this notice to the new owner and provide the new ownerโs address to us at support@lightningemotors.com.
Federal law requires vehicle lessors receiving this recall notice to forward a copy to the lessee within ten days. Also, it is a violation of Federal law for a dealer to deliver a new vehicle covered by this recall notice under a sale or lease until the noncompliance has been remedied.
Questions or Concerns?
If you have questions or concerns about this recall, please contact us at support@lightningemotors.com or 970-744-4926. If you are unable to obtain a remedy without charge within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
We are taking this action in the interest of your safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter.
Chronology :
8/19/2022: Lightning eMotors (LeM) received preliminary notification from TRC (3rd party testing facility) of potential concerns related to instrument panel that were noted by TRC during FMVSS compliance testing.
8/20/2022: LeMโs technical team evaluated the preliminary report from TRC and escalated the issue to LeMโs legal and compliance team for evaluation.
8/22/2022: Vehicles at factory and in production were placed on Quality hold pending the investigation.
9/12/2022: A software update was validated and implemented into production.
9/20/2022: The Final Test Report from TRC was received by LeM; LeMโs Recall Committee met and a noncompliance determination was made.
There have been no reports of accidents, injuries, customer complaints, or warranty claims related to this condition.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
LIGHTNING EMOTORS | FE4 | 2022 |
LIGHTNING EMOTORS | FT3 | 2022 |
7 Associated Documents
Recall 573 Report
RCLRPT-22V720-1395.PDF 215.125KB
Recall Acknowledgement
RCAK-22V720-1494.pdf 726.799KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V720-2531.pdf 148.981KB
Recall 573 Report-Amendment 1 – 11/15/2022
RCLRPT-22V720-9483.PDF 215.124KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V720-4277.PDF 211.144KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V720-4609.PDF 211.243KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V720-8185.PDF 211.323KB
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SEOCONTENT-START
815 14th St SW, Suite A100 Loveland, CO 80537, USA 800.223.0740 lightningemotors.com info@lightningemotors.com IR@lightningemotors.com [RECIPIENT NAME or COMPANY STREET ADDRESS CITY, STATE & ZIP CODE] IMPORTANT SAFETY RECALL RECALL NO. 22V-720 November 2022 This notice applies to your vehicle: Model Vehicle Identification Number (VIN) XXXXXXXXXXXXXXXXX Dear Lightning eMotors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Lightning eMotors. Inc. (LeM) has decided that certain 2022 FT3 and FE4 model vehicles produced between January 1, 2022 and September 12, 2022 fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 101, Controls and displays, and FMVSS No. 105, Hydraulic and electric brake systems. We are notifying you because our records indicate that you are the current owner of the vehicle(s) listed above. Therefore, please review this letter carefully. What is the Problem? Due to a discrepancy in the instrument panel software, multiple errors can occur: the โBRAKEโ telltale may not properly illuminate during a low fluid condition, the ABS telltale may not illuminate for certain ABS system malfunctions, and the ABS telltale is red instead of the required yellow. The driver may not be warned of low brake fluid or an ABS malfunction should the warning lights fail to illuminate, increasing the risk of a crash. Page 2 815 14th St SW, Suite A100 Loveland, CO 80537, USA Telephone: 1.800.223.0740 lightningemotors.com What Are We Doing About the Problem? LeM will update the instrument panel software to correct this issue free of charge. Please contact LeM at support@lightningemotors.com or 970-744-4926 to arrange to have this software update performed on your vehicle(s). It should take approximately 1.0 hour to perform the remedy. If you no longer own the vehicle(s) listed above, please forward this notice to the new owner and provide the new ownerโs address to us at support@lightningemotors.com. Federal law requires vehicle lessors receiving this recall notice to forward a copy to the lessee within ten days. Also, it is a violation of Federal law for a dealer to deliver a new vehicle covered by this recall notice under a sale or lease until the noncompliance has been remedied. Questions or Concerns? If you have questions or concerns about this recall, please contact us at support@lightningemotors.com or 970-744-4926. If you are unable to obtain a remedy without charge within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. We are taking this action in the interest of your safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter. Sincerely, Ben Schroder Senior Customer Service Manager
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-720 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Lightning eMotors Inc. Submission Date : NOV 15, 2022 NHTSA Recall No. : 22V-720 Manufacturer Recall No. : LeM Recall 2022-001 Manufacturer Information : Manufacturer Name : Lightning eMotors Inc. Address : 815 14th Street SW Suite A100 Loveland CO 80537 Company phone : (970)744-7241 Population : Number of potentially involved : 226 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Lightning eMotors FT3-XXX Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : All vehicles with Glass Cockpit (GCP) digital instrument panel are affected. These vehicles have a digital display that replaces the Ford OEM gauge cluster. Non-affected vehicles have an overlay installed on round gauges. A total of 211 of model FT3-XXX are covered by this action. Production Dates : JAN 01, 2022 – SEP 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 Lightning eMotors FE4-XXX Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : All vehicles with Glass Cockpit (GCP) digital instrument panel are affected. These vehicles have a digital display that replaces the Ford OEM gauge cluster. Non-affected vehicles have an overlay installed on round gauges. A total of 15 of model FE4-XXX are covered by this action. Production Dates : JAN 01, 2022 – SEP 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-720 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Noncompliance : Description of the Noncompliance : Due to a discrepancy in the instrument panel software, multiple errors can occur: the โBRAKEโ telltale may not properly illuminate during a low fluid condition, the ABS telltale may not illuminate for certain ABS system malfunctions, and the ABS telltale is red instead of the required yellow. Accordingly, these vehicles do not comply with Federal motor vehicle safety standard (FMVSS) No. 101, Controls and displays, and FMVSS No. 105, Hydraulic and electric brake systems. FMVSS 1 : 101 – Control and displays FMVSS 2 : 105 – Hydraulic and electric brake systems Description of the Safety Risk : If the telltales do not illuminate properly, the driver may not be properly warned of a low brake fluid condition or ABS malfunction, increasing the risk of a crash. Description of the Cause : A software discrepancy does not enable appropriate displays for BRAKE and ABS telltales on Glass Cockpit (GCP) display. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Vehicle Information Display; Dash Component Description : NR Component Part Number : 801616 Component Name 2 : Vehicle Information Display; Dash Component Description : NR Component Part Number : 801618 Component Name 3 : Vehicle Information Display; Dash Component Description : NR Component Part Number : 801613 Supplier Identification : Part 573 Safety Recall Report 22V-720 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Manufacturer Name : Lightning eMotors, Inc. Address : 815 14th Street SW Suite A100 Loveland Colorado 80537 Country : United States Chronology : 8/19/2022: Lightning eMotors (LeM) received preliminary notification from TRC (3rd party testing facility) of potential concerns related to instrument panel that were noted by TRC during FMVSS compliance testing. 8/20/2022: LeMโs technical team evaluated the preliminary report from TRC and escalated the issue to LeMโs legal and compliance team for evaluation. 8/22/2022: Vehicles at factory and in production were placed on Quality hold pending the investigation. 9/12/2022: A software update was validated and implemented into production. 9/20/2022: The Final Test Report from TRC was received by LeM; LeMโs Recall Committee met and a noncompliance determination was made. There have been no reports of accidents, injuries, customer complaints, or warranty claims related to this condition. Description of Remedy : Description of Remedy Program : LeM will notify vehicle owners of the noncompliance and arrangements will be made to update the software on their vehicles free of charge. Pursuant to 49 CFR 577.11(e), LeM requests that it be exempt from providing notification of a reimbursement plan. Any pre-notification product failure would have been replaced under the manufacturerโs limited warranty. Accordingly, no person would be eligible for reimbursement pursuant to 573.13. How Remedy Component Differs from Recalled Component : The instrument panel software will be updated with the following software versions: FT3-XXX: T350_EVCU_3-0-24_711_001 (8/26/2022) and T350_GCP_1_2_3.pv1 OR 78700634 (8/26/2022) FE4-XXX: E450_EVCU_RomeoGateway_1-1-11_295_003 (8/26/2022) and E450_GCP_PV1200_1_1_1.pv1 OR 78700634 (8/26/2022) Identify How/When Recall Condition was Corrected in Production : Remedy software update for production vehicles was implemented on 9/12/2022. Part 573 Safety Recall Report 22V-720 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Recall Schedule : Description of Recall Schedule : There are no affected dealers and, therefore, LeM will not be issuing a dealer notification (no โDealer Notificationโ schedule). Owners will be notified in accordance with the โPlanned Owner Notificationโ dates. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NOV 22, 2022 – NOV 22, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-720 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Lightning eMotors Inc. Submission Date : SEP 27, 2022 NHTSA Recall No. : 22V-720 Manufacturer Recall No. : LeM Recall 2022-001 Manufacturer Information : Manufacturer Name : Lightning eMotors Inc. Address : 815 14th Street SW Suite A100 Loveland CO 80537 Company phone : (970)744-7241 Population : Number of potentially involved : 226 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Lightning eMotors FT3-XXX Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : All vehicles with Glass Cockpit (GCP) digital instrument panel are affected. These vehicles have a digital display that replaces the Ford OEM gauge cluster. Non-affected vehicles have an overlay installed on round gauges. A total of 211 of model FT3-XXX are covered by this action. Production Dates : JAN 01, 2022 – SEP 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 Lightning eMotors FE4-XXX Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : All vehicles with Glass Cockpit (GCP) digital instrument panel are affected. These vehicles have a digital display that replaces the Ford OEM gauge cluster. Non-affected vehicles have an overlay installed on round gauges. A total of 15 of model FE4-XXX are covered by this action. Production Dates : JAN 01, 2022 – SEP 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-720 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Noncompliance : Description of the Noncompliance : Due to a discrepancy in the instrument panel software, multiple errors can occur: the โBRAKEโ telltale may not properly illuminate during a low fluid condition, the ABS telltale may not illuminate for certain ABS system malfunctions, and the ABS telltale is red instead of the required yellow. Accordingly, these vehicles do not comply with Federal motor vehicle safety standard (FMVSS) No. 101, Controls and displays, and FMVSS No. 105, Hydraulic and electric brake systems. FMVSS 1 : 101 – Control and displays FMVSS 2 : 105 – Hydraulic and electric brake systems Description of the Safety Risk : If the telltales do not illuminate properly, the driver may not be properly warned of a low brake fluid condition or ABS malfunction, increasing the risk of a crash. Description of the Cause : A software discrepancy does not enable appropriate displays for BRAKE and ABS telltales on Glass Cockpit (GCP) display. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Vehicle Information Display; Dash Component Description : NR Component Part Number : 801616 Component Name 2 : Vehicle Information Display; Dash Component Description : NR Component Part Number : 801618 Component Name 3 : Vehicle Information Display; Dash Component Description : NR Component Part Number : 801613 Supplier Identification : Part 573 Safety Recall Report 22V-720 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Manufacturer Name : Lightning eMotors, Inc. Address : 815 14th Street SW Suite A100 Loveland Colorado 80537 Country : United States Chronology : 8/19/2022: Lightning eMotors (LeM) received preliminary notification from TRC (3rd party testing facility) of potential concerns related to instrument panel that were noted by TRC during FMVSS compliance testing. 8/20/2022: LeMโs technical team evaluated the preliminary report from TRC and escalated the issue to LeMโs legal and compliance team for evaluation. 8/22/2022: Vehicles at factory and in production were placed on Quality hold pending the investigation. 9/12/2022: A software update was validated and implemented into production. 9/20/2022: The Final Test Report from TRC was received by LeM; LeMโs Recall Committee met and a noncompliance determination was made. There have been no reports of accidents, injuries, customer complaints, or warranty claims related to this condition. Description of Remedy : Description of Remedy Program : LeM will notify vehicle owners of the noncompliance and arrangements will be made to update the software on their vehicles free of charge. Pursuant to 49 CFR 577.11(e), LeM requests that it be exempt from providing notification of a reimbursement plan. Any pre-notification product failure would have been replaced under the manufacturerโs limited warranty. Accordingly, no person would be eligible for reimbursement pursuant to 573.13. How Remedy Component Differs from Recalled Component : The instrument panel software will be updated with the following software versions: FT3-XXX: T350_EVCU_3-0-24_711_001 (8/26/2022) and T350_GCP_1_2_3.pv1 OR 78700634 (8/26/2022) FE4-XXX: E450_EVCU_RomeoGateway_1-1-11_295_003 (8/26/2022) and E450_GCP_PV1200_1_1_1.pv1 OR 78700634 (8/26/2022) Identify How/When Recall Condition was Corrected in Production : Remedy software update for production vehicles was implemented on 9/12/2022. Part 573 Safety Recall Report 22V-720 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Recall Schedule : Description of Recall Schedule : There are no affected dealers and, therefore, LeM will not be issuing a dealer notification (no โDealer Notificationโ schedule). Owners will be notified in accordance with the โPlanned Owner Notificationโ dates. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : OCT 24, 2022 – OCT 28, 2022 * NR – Not Reported
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