January 16, 2018 NHTSA CAMPAIGN NUMBER: 18E004000
A/C Bypass Pulley Bracket may Crack and Fail
If the bracket cracks and fails, the vehicle may lose power steering assist, increasing the risk of a crash.
NHTSA Campaign Number: 18E004
Manufacturer Dorman
Products, Inc.
Components EQUIPMENT
Potential Number of Units Affected 305
Summary
Dorman Products, Inc. (Dorman) is recalling certain Dorman A/C Bypass Pulley Brackets, part number 34283, and Solutions A/C Bypass Pulley Brackets, part number 660-2001-1. These brackets may crack under certain loading conditions.
Remedy
Dorman will replace the A/C Bypass Pulley free of charge. The recall began on March 9, 2018. Owners may contact Dorman customer service at 1-800-523-2492.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
NHTSA Recall No. 18E-004
Joe Smith
123 Any Street
Hometown, PA 12345
Reimbursement code: AC0118XXX
Dear Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Dorman Products has decided that a defect, which relates to motor vehicle safety, may exist in certain aftermarket replacement A/C Bypass Pulley assemblies. As a result of this determination, Dorman Products is recalling part numbers 34283 and 660-2001-1, which were sold for replacement use on the following makes and models:
| Make | Model | Year | Configuration |
| Hyundai | Santa Fe | 2001-2006 | V6 2.7L (2656cc) |
| Hyundai | Sonata | 2002-2005 | V6 2.7L (2656cc) |
| Hyundai | Sonata | 1999-2001 | V6 2.5L (2493cc) |
Only A/C Bypass Pulley assemblies with the part numbers stated above are included in the recall. These A/C Bypass Pulley assemblies were sold as an alternative to replacing to the entire AC Compressor and therefore, eliminated the function of the air conditioning in the vehicle.
Remedy: Dorman Products wishes to correct the functionality of as many subject parts as possible. Dorman believes that you currently own or have previously owned a motor vehicle in which one of these parts was installed. Dorman will provide a replacement part and if necessary, will reimburse for the repair at a repair facility, for labor to replace the Dorman part. The replacement of the A/C Bypass Pulley should take less than 1 hour, by a skilled service technician. Please contact Dorman Products at 1-800-523-2492 and press 5, to help determine if the part you have is a Dorman part.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy. In order to qualify for this reimbursement, you must send original invoices and receipts to:
Dorman Products, Inc.,
Attn: A/C Bypass Pulley
3400 East Walnut Street
Colmar, PA 18915
For more information please call our toll free hotline at 1-800-523-2492 and press 5.
For those who previously owned vehicles with these parts:
Please provide confirmation that the vehicle is no longer in your possession.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We regret any inconvenience that this action may cause you. However, Dorman considers your safety and the safety of others a top priority. If your dealer or independent automotive repair facility is unwilling or is unable to remedy this defect within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236; (TTY: 1-800-4249153); or go to https://www.safercar.gov.
Thank you for your patience and support in helping us to keep you safe.
Sincerely,
Michael Campana
Director of Quality
2 Affected Products
Equipments
| DORMAN | A/C BYPASS PULLEY BRACKET | 03/14/2017 – 11/20/2017 |
| SOLUTIONS | A/C BYPASS PULLEY BRACKET | 03/14/2017 – 11/20/2017 |
11 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-18E004-6197.pdf 184.631KB
Recall 573 Report- Amendment 1
RCLRPT-18E004-3662.PDF 215.33KB
Recall Acknowledgement
RCAK-18E004-8307.pdf 246.187KB
Defect Notice 573 Report
RCLRPT-18E004-3595.PDF 215.318KB
Recall 573 Report- Amendment 2
RCLRPT-18E004-3637.PDF 215.94KB
Recall Quarterly Report- Report #1, 2018-1
RCLQRT-18E004-0904.PDF 214.503KB
Recall Quarterly Report #2, 2018-2
RCLQRT-18E004-0342.PDF 214.604KB
Recall Quarterly Report #3, 2018-3
RCLQRT-18E004-2840.PDF 211.308KB
Recall Quarterly Report #4, 2018-4
RCLQRT-18E004-7251.PDF 211.414KB
Recall Quarterly Report #5, 2019-1
RCLQRT-18E004-0154.PDF 211.524KB
Recall Quarterly Report #6, 2019-2
RCLQRT-18E004-4701.PDF 211.613KB
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