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October 22, 2022 NHTSA CAMPAIGN NUMBER: 22V799000
Electrical Harness May Contact Tire and Short
An engine stall while driving increases the risk of a crash.
NHTSA Campaign Number: 22V799
Manufacturer Bombardier Recreational Products, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 46,119
Summary
Bombardier Recreational Products (BRP) is recalling certain 2019-2023 Ryker motorcycles. The position light and flasher electrical harnesses in the front fenders may loosen and rub on the tire, leading to a short circuit and resulting in an engine stall while driving.
Remedy
Dealers will secure the two harnesses, free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Bombardier customer service at 1-888-272-9222.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
PROBLEM
The position light and flasher electrical harness in the front fenders may be loose and rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-Lock Braking System (ABS) will not be available. This situation may increase the risk of a crash.
SOLUTION
Secure the harness with proper routing in the front fenders.
REQUIRED PARTS
DESCRIPTION | PART NUMBER | QTY |
Locking tie 142mm X 3.2mm | 293750002 | 8 |
Front Fenders Electrical Harnesses May Be Loose โ Potential Loss of Power
Chronology :
In July 2022, NHTSA informed BRP of a recent case reported as a Voice of Customer (VoC) which involved a loss of power from blown fuse #7. BRP reviewed NHTSAโs detailed VoC report and conducted a search on all reports of loss of power related to blown fuse #7.
In trying to understand the trend, BRP reviewed all the reports to identify the root cause of blown fuses #7. BRP identified that fuse #7 included the position light and flasher electrical harness which was routed under the front fenders. It was found that the position light and flasher electrical harness could be loose if the routing was improperly installed at factory. If loose, the electrical harness could rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-Blocking System (ABS) will not be available.
As a result of a short circuit, the Vehicle Stability System (VSS), which includes the Anti-Blocking System (ABS) will not be available. This situation may increase the risk of a crash.
With all the information collected and analyzed, BRP decided on October 17, 2022, that it had enough information to report and wants to proceed with a safety recall.
In the United States, BRP identified 48 cases of a loose harness rubbing against the tire, of which, 18 lead to blown fuse #7.
No accident was reported worldwide.
5 Affected Products
Vehicle
MAKE | MODEL | YEAR |
CAN-AM | RYKER | 2019-2023 |
12 Associated Documents
Recall Acknowledgement
RCAK-22V799-1715.pdf 645.558KB
Defect Notice 573 Report
RCLRPT-22V799-4380.PDF 214.782KB
Manufacturer Reimbursement Plan – General Recall Reimbursement Plan (United States, On-Road Vehicles)
Safety Bulletin
RCSB-22V799-8897.pdf 726.588KB
Manufacturer Notices(to Dealers,etc) – Dealer Letter Package re Canada
RCMN-22V799-4925.pdf 1048.751KB
Recall 573 Report – 11/3/22
RCLRPT-22V799-2358.PDF 214.827KB
Recall 573 Report – 12/9/22
RCLRPT-22V799-4017.PDF 215.89KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V799-0246.pdf 89.657KB
Recall 573 Report – 12/20/22
RCLRPT-22V799-4281.PDF 215.88KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V799-3754.PDF 211.158KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V799-3781.PDF 211.262KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V799-6721.PDF 211.349KB
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SEOCONTENT-START
10101 Science Drive Sturtevant, Wisconsin 53177 United States www.brp.com General Recall Reimbursement Plan (United States, On-Road Vehicles) Pursuant to the requirements in 49 C.F.R. Part 573 and Part 577 of the Code of Federal Regulations, BRP US Inc. (โBRPโ), is submitting required information pertaining to our general reimbursement plan. This plan is related to the reimbursement for costs of remedies paid for by vehicle owners before they are notified of a related safety recall pursuant to Part 573.6(c)(8)(i). Reimbursement Notification โข BRPโs notice to a vehicle owner in accordance with 49 C.F.R. Part 577 (โownerโs noticeโ) will indicate whether BRP is offering a refund. โข As permitted by Part 577.11(e), BRP may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the National Highway Traffic Safety Administration (โNHTSAโ). โข An owner will be eligible for reimbursement if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. In accordance with Part 573.13(c)(2), the ending date shall be ten (10) calendar days after the date on which BRP mailed the last of its ownerโs notices in the United States, unless a specific reimbursement plan is made available for a particular recall. โข Owners are instructed to seek eligible reimbursement through BRP dealerships, by contacting us by phone at 1 (888) 272-9222, or online at https://www.brp.com/en/forms/contact-us.html โข BRP may identify a beginning date for reimbursement eligibility as permitted by the regulations. An owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. If BRP determines that a beginning date is appropriate, BRP will indicate that date in the specific reimbursement plan for that recall. Page 2 Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: 1. The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall; or 2. The costs of the part(s) for the remedy (to be no more than the manufacturerโs list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste), and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for each replacement item (limited to the amount of the retail list price of each defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was subject to the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. โข Costs incurred by the owner within the period during which BRPโs original or extended warranty would have provided for a free repair of the defect or noncompliance will not be eligible for reimbursement, as provided by Part 573.13.(d)(1). Entity Authorized to Provide Reimbursement BRP will use BRP authorized dealerships to reimburse owners unless a specific reimbursement plan is made available for a particular recall and will encourage owners to pursue requests for reimbursement by communicating directly with our customer care team by phone to expedite reimbursement. The owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. Required Documentation The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13(d)(4), all the following information must be submitted: 1. Claimantโs name and address 2. For motor vehicles, the vehicle identification number (or โVINโ), vehicle make, model, and model year Page 3 3. For replacement equipment, a description of such equipment or, for tires, the model and size 4. Identification of the recall number (either BRPโs bulletin number or NHTSAโs recall number) 5. An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, BRP may require the claimant to separately identify costs that are eligible for reimbursement. 6. If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or that the warranty repair did not correct the problem related to the recall. Failure to submit all the above information may result in denial of the reimbursement request. Additional Information The ownerโs notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from BRP. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to a particular recall also may be incorporated into the ownerโs notice. Version date: October 2022
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Printed in Canada. (rbg2023-001 en JT) ยฉ2022 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved. ยฎโข and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. 1/5 Campaign no.: 2019-0018 2020-0009 2021-0005 2022-0012 2023-0001 October 31, 2022 Subject: Front Fenders Electrical Harnesses May Be Loose โ Potential Loss of Power No. 2023-1 IMPORTANT What should you do? โ Do not sell or deliver any involved vehicle that you have in stock as federal law requires you to complete the recall service on these vehicles before retail delivery. โ Unregistered vehicles cannot be sold until the campaign is performed. โ Contact all of your customers who purchased an affected vehicle and inform them about this Safety Recall notice. MODEL YEAR MODEL ADMISSIBLE UNITS 2019 to 2021 2022 (Specific serial numbers) 2023 (Specific serial numbers) Rykerยฎ Go to BOSSWeb/Warranty/Campaign Monitoring to know the quantity of units in your inventory impacted by this campaign IMPORTANT โ When a vehicle comes in for service, always type the VIN in Knowledge Center to check for pending campaigns or alerts. โ When performing any work on a vehicle, it is good practice to connect it to BUDS2 to ensure that all needed updates are done. 2/5 2023-1 SAFETY CAMPAIGN PROBLEM The position light and flasher electrical harness in the front fenders may be loose and rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-Lock Braking System (ABS) will not be available. This situation may increase the risk of a crash. SOLUTION Secure the harness with proper routing in the front fenders. REQUIRED PARTS DESCRIPTION PART NUMBER QTY Locking tie 142mm X 3.2mm 293750002 8 NOTE: The parts for the repair will gradually be available. CORRECTIVE ACTION NOTE: LH side procedure shown, repeat for RH side. 1. Safely lift front of vehicle. 2. Remove RED locking clip, nut and wheel. 3. Remove and discard locking tie clip from the inside of the fender. 4. Inspect the harness condition. If it was previously damaged, it will need to be repaired. NOTE: BRP will publish a separate quality bulletin for this repair. 5. Unclip harness connector and pull harness out of location to provide access for drilling. 6. Drill 1/8 in (3 mm) holes in the four tabs at the following locations. 3/5 2023-1 SAFETY CAMPAIGN NOTE: Use a 90 degree drill as the access is limited. 7. Route harness in place and clip connector. 8. Install new locking ties (1 at each drilling location to support the wiring harness properly). Cut exceeding length. 9. Ensure routing is as follows. WHEEL INSTALLATION 1. Lock the wheel hub with a locking device (such as a long Allen key or a tempered steel rod). 2. Install front wheel. 3. Align the dowel pins of the rim with the brake disc holes. NOTICE All contact surfaces of the wheel, wheel hub, brake disc and the thread in the wheel hub must be free of abrasion, sand, dust or chips. Do not use fluids of any kind to wash the surfaces, use only dry soft cloth. 4. Install the conical washers and the center lock wheel nuts. Hand tighten. 4/5 2023-1 SAFETY CAMPAIGN WARNING MY22 and UP only: ensure to install the Counterclockwise center lock wheel nut on RH side and the Clockwise center lock wheel nut on LH side. NOTICE MY22 and UP only: the front right wheel nut has left-hand threads. You must turn the nut counterclockwise to tighten it. 5. Lower the vehicle on the ground. 6. Tighten the center lock wheel nuts to specification. NOTICE Never use impact tools to tighten wheel nuts. TIGHTENING TORQUE Center lock wheel nut 300Nโขm ยฑ 15Nโขm 221lbfโขft ยฑ 11lbfโขft) 7. Tighten the nut to the nominal value, then tighten further to align the hole. NOTICE Never untighten the nut to align the RED locking clip hole. WARNING Failure to install the RED locking clip and/or not applying the proper torque to the wheel nut may cause the loss of a wheel. 1. Folded end pointing inside the drive axle 8. Remove locking device from the wheel hub. 9. Install the inner hub cap by first inserting one locating pin, then insert the second one by pressing lightly on its tab. Ensure both pins are secured in place. 5/5 2023-1 SAFETY CAMPAIGN WARRANTY Submit a warranty claim using the following information. For claiming procedure, refer to the online DEALER/DISTRIBUTOR WARRANTY GUIDE. MY2019 Models Product Line Roadster Unit Model Year 2019 Campaign/Bulletin/ Description 18 / 2023-1 / FRONT HARNESS ISSUE Total Labor time paid 0.4 hour MY2020 Models Product Line Roadster Unit Model Year 2020 Campaign/Bulletin/ Description 9 / 2023-1 / FRONT HARNESS ISSUE Total Labor time paid 0.4 hour MY2021 Models Product Line Roadster Unit Model Year 2021 Campaign/Bulletin/ Description 5 / 2023-1 / FRONT HARNESS ISSUE Total Labor time paid 0.4 hour MY2022 Models Product Line Roadster Unit Model Year 2022 Campaign/Bulletin/ Description 12 / 2023-1 / FRONT HARNESS ISSUE Total Labor time paid 0.4 hour MY2023 Models Product Line Roadster Unit Model Year 2023 Campaign/Bulletin/ Description 1 / 2023-1 / FRONT HARNESS ISSUE Total Labor time paid 0.4 hour
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October 31, 2022 Re: Front Fenders Electrical Harnesses May Be Loose – Potential Loss of Power Dear BRP Dealer/Distributor, This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act (Canada), the National Traffic and Motor Vehicle Safety Act (United States) and other applicable laws. BRP has decided that a defect, which relates to motor vehicle safety, exists in some vehicles and is conducting a safety recall. What is the potential problem? The position light and flasher electrical harness in the front fenders may be loose and rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-Lock Braking System (ABS), will not be available. This situation may increase the risk of a crash. Which models are involved? 2019 to 2021 and specific serial numbers of 2022 and 2023 Can-Amยฎ Ryker vehicles What is the solution? โ BRP will repair, without cost, the involved vehicles. โ The repair is to secure the harness with proper routing of the harness in the front fenders. โ Do not deliver any involved vehicle before the repair. What should you do? โ Read the Safety Campaign Bulletin. โ Refer to Campaign Monitoring to validate involved vehicle serial numbers. โ Contact all of your customers who purchased an affected vehicle. You must inform your customers about: โ The safety recall โ The instructions below as to the use of their vehicle. In the case of an engine stall due to a short circuit, you will maintain steering and braking but you will not be able to maintain your speed. The Vehicle Stability System (VSS), which includes the Anti-Lock Braking System (ABS), will not be available. You will not be able to restart the vehicle. SAFETY RECALL NOTICE 10101 Science Drive Sturtevant, Wisconsin 53177 USA www.brp.com Page 2 What will BRP do for customers? โ Within direct markets: BRP will send a safety recall letter to all known registered owners. โ Within distributor markets: BRP is notifying its distributors. The dis tributors are then res pons ible to deploy the safety recalls in their respective markets and must follow all legal requirements. โ Information for customers will be posted on the Can-Am On-Road public websites. BRP prides itself on being an industry leader and providing you, as well as our customers, with the very best information so we can collectively preserve the reputation of our products. We apologize for any inconvenience this may have caused you or your customers. Sincerely, BRP Customer Services Department If you have questions about this notice, please communicate with us: โ By submitting a Technical Support Request/Report incident in BOSSWeb. A service representative will communicate with you. OR โ 1-800-366-6992 Eastern time Monday to Friday from 10:00 AM to 5:00 PM Printed in Canada. (rbg2023-001 en JT) ยฉ2022 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved. ยฎโข and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates. 1/5 Campaign no.: 2019-0018 2020-0009 2021-0005 2022-0012 2023-0001 October 31, 2022 Subject: Front Fenders Electrical Harnesses May Be Loose โ Potential Loss of Power No. 2023-1 IMPORTANT What should you do? โ Do not sell or deliver any involved vehicle that you have in stock as federal law requires you to complete the recall service on these vehicles before retail delivery. โ Unregistered vehicles cannot be sold until the campaign is performed. โ Contact all of your customers who purchased an affected vehicle and inform them about this Safety Recall notice. MODEL YEAR MODEL ADMISSIBLE UNITS 2019 to 2021 2022 (Specific serial numbers) 2023 (Specific serial numbers) Rykerยฎ Go to BOSSWeb/Warranty/Campaign Monitoring to know the quantity of units in your inventory impacted by this campaign IMPORTANT โ When a vehicle comes in for service, always type the VIN in Knowledge Center to check for pending campaigns or alerts. โ When performing any work on a vehicle, it is good practice to connect it to BUDS2 to ensure that all needed updates are done. 2/5 2023-1 SAFETY CAMPAIGN PROBLEM The position light and flasher electrical harness in the front fenders may be loose and rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-Lock Braking System (ABS) will not be available. This situation may increase the risk of a crash. SOLUTION Secure the harness with proper routing in the front fenders. REQUIRED PARTS DESCRIPTION PART NUMBER QTY Locking tie 142mm X 3.2mm 293750002 8 NOTE: The parts for the repair will gradually be available. CORRECTIVE ACTION NOTE: LH side procedure shown, repeat for RH side. 1. Safely lift front of vehicle. 2. Remove RED locking clip, nut and wheel. 3. Remove and discard locking tie clip from the inside of the fender. 4. Inspect the harness condition. If it was previously damaged, it will need to be repaired. NOTE: BRP will publish a separate quality bulletin for this repair. 5. Unclip harness connector and pull harness out of location to provide access for drilling. 6. Drill 1/8 in (3 mm) holes in the four tabs at the following locations. 3/5 2023-1 SAFETY CAMPAIGN NOTE: Use a 90 degree drill as the access is limited. 7. Route harness in place and clip connector. 8. Install new locking ties (1 at each drilling location to support the wiring harness properly). Cut exceeding length. 9. Ensure routing is as follows. WHEEL INSTALLATION 1. Lock the wheel hub with a locking device (such as a long Allen key or a tempered steel rod). 2. Install front wheel. 3. Align the dowel pins of the rim with the brake disc holes. NOTICE All contact surfaces of the wheel, wheel hub, brake disc and the thread in the wheel hub must be free of abrasion, sand, dust or chips. Do not use fluids of any kind to wash the surfaces, use only dry soft cloth. 4. Install the conical washers and the center lock wheel nuts. Hand tighten. 4/5 2023-1 SAFETY CAMPAIGN WARNING MY22 and UP only: ensure to install the Counterclockwise center lock wheel nut on RH side and the Clockwise center lock wheel nut on LH side. NOTICE MY22 and UP only: the front right wheel nut has left-hand threads. You must turn the nut counterclockwise to tighten it. 5. Lower the vehicle on the ground. 6. Tighten the center lock wheel nuts to specification. NOTICE Never use impact tools to tighten wheel nuts. TIGHTENING TORQUE Center lock wheel nut 300Nโขm ยฑ 15Nโขm 221lbfโขft ยฑ 11lbfโขft) 7. Tighten the nut to the nominal value, then tighten further to align the hole. NOTICE Never untighten the nut to align the RED locking clip hole. WARNING Failure to install the RED locking clip and/or not applying the proper torque to the wheel nut may cause the loss of a wheel. 1. Folded end pointing inside the drive axle 8. Remove locking device from the wheel hub. 9. Install the inner hub cap by first inserting one locating pin, then insert the second one by pressing lightly on its tab. Ensure both pins are secured in place. 5/5 2023-1 SAFETY CAMPAIGN WARRANTY Submit a warranty claim using the following information. For claiming procedure, refer to the online DEALER/DISTRIBUTOR WARRANTY GUIDE. MY2019 Models Product Line Roadster Unit Model Year 2019 Campaign/Bulletin/ Description 18 / 2023-1 / FRONT HARNESS ISSUE Total Labor time paid 0.4 hour MY2020 Models Product Line Roadster Unit Model Year 2020 Campaign/Bulletin/ Description 9 / 2023-1 / FRONT HARNESS ISSUE Total Labor time paid 0.4 hour MY2021 Models Product Line Roadster Unit Model Year 2021 Campaign/Bulletin/ Description 5 / 2023-1 / FRONT HARNESS ISSUE Total Labor time paid 0.4 hour MY2022 Models Product Line Roadster Unit Model Year 2022 Campaign/Bulletin/ Description 12 / 2023-1 / FRONT HARNESS ISSUE Total Labor time paid 0.4 hour MY2023 Models Product Line Roadster Unit Model Year 2023 Campaign/Bulletin/ Description 1 / 2023-1 / FRONT HARNESS ISSUE Total Labor time paid 0.4 hour October 31, 2022 Re: Front Fenders Electrical Harnesses May Be Loose – Potential Loss of Power Dear BRP Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect related to motor vehicle safety exists in the following vehicles. As a result, BRP is conducting a safety recall. Our records show that you own a potentially affected vehicle. What is the potential problem? The position light and flasher electrical harness in the front fenders may be loose and rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-Lock Braking System (ABS), will not be available. This situation may increase the risk of a crash. Which models are involved? 2019 to 2021 and specific serial numbers of 2022 and 2023 Can-Amยฎ Ryker vehicles What should you do? โ Contact immediately your authorized BRP Can-Am dealer and schedule an appointment to have the safety recall performed on your vehicle. โ The repair is to secure the harness with proper routing in the front fenders. The procedure should take less than an hour. โ BRP will repair your vehicle at no cost. โ In the case of an engine stall due to a short circuit, you will maintain steering and braking but you will not be able to maintain your speed. The Vehicle Stability System (VSS), which includes the Anti-Lock Braking System (ABS), will not be available. You will not be able to restart the vehicle. โ If you leased this vehicle: โ Send a copy of this letter to the lessee within ten working days after the day you received this letter. โ Do the same with any future letters about this safety recall. 10101 Science Drive Sturtevant, Wisconsin 53177 USA www.brp.com IMPORTANT SAFETY RECALL NOTICE This notice applies to your vehicle ยซSERNRยป ยซMODEL_YRยป ยซCMP_NOยป ยซNAME1ยป ยซNAME2ยป ยซSTREETยป ยซCITYยป ยซREGIONยป ยซZIPยป ยซCOUNTRYยป Page 2 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V799. If you previously had to repair those harnesses for this issue and BRP did not cover the cost of the repair, please contact us. BRP will evaluate if you are eligible for a reimbursement of the repair costs. However, your vehicle will still need to have the safety recall repair performed. What to do if you feel you have received this notice by mistake: This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information regarding your name or address are incorrect, please contact BRP at your earliest convenience. Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitating the process as much as we can. Thank you for your immediate attention to this matter. Sincerely, BRP Customer Services Department If you have questions or need assistance, or to find the nearest authorized BRP dealer: โข Visit www.brp.com โข Or call: 1-888-272-9222 8:00 AM to 8:00 PM Eastern time 7 days a week.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-799 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : OCT 22, 2022 NHTSA Recall No. : 22V-799 Manufacturer Recall No. : TBD Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 46,119 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2023 BRP Ryker Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : All the vehicles from the introduction of the first model year (2019) have the same design. Some VINs were excluded as they are still at the plant and will be reworked by BRP. The preliminary quantity of vehicles in this population is 46 119. Note that it is not possible to select an estimated percentage of involved vehicles with defect lower than 1% but we estimate that it is lower than this number. Production Dates : MAR 22, 2018 – OCT 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The position light and flasher electrical harnesses in the front fenders may be loose and rub on the tire. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-Blocking System (ABS) will not be available. This situation may increase the risk of a crash. Part 573 Safety Recall Report 22V-799 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of the Cause : The installation of the rooting of the harnesses in the front fenders on the manufacturing line may not have been done as required by the design. The harnesses may be loose or become loose and rub on a front tire which is in proximity. Those harnesses are fused on the Fuse #7 which is also used to fuse other key components. The blowing of the Fuse # 7 will cause an engine stall. Identification of Any Warning that can Occur : None was identified. Involved Components : Component Name 1 : Position light and flasher electrical harness Component Description : TBD Component Part Number : TBD Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In July 2022, NHTSA informed BRP of a recent case reported as a Voice of Customer (VoC) which involved a loss of power from blown fuse #7. BRP reviewed NHTSAโs detailed VoC report and conducted a search on all reports of loss of power related to blown fuse #7. In trying to understand the trend, BRP reviewed all the reports to identify the root cause of blown fuses #7. BRP identified that fuse #7 included the position light and flasher electrical harness which was routed under the front fenders. It was found that the position light and flasher electrical harness could be loose if the routing was improperly installed at factory. If loose, the electrical harness could rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-Blocking System (ABS) will not be available. As a result of a short circuit, the Vehicle Stability System (VSS), which includes the Anti-Blocking System (ABS) will not be available. This situation may increase the risk of a crash. Part 573 Safety Recall Report 22V-799 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 With all the information collected and analyzed, BRP decided on October 17, 2022, that it had enough information to report and wants to proceed with a safety recall. In the United States, BRP identified 48 cases of a loose harness rubbing against the tire, of which, 18 lead to blown fuse #7. No accident was reported worldwide. Description of Remedy : Description of Remedy Program : โข BRP will repair the vehicle at no cost. โข The repair will be to secure the routing of the 2 harnesses. This repair will be performed by BRP authorised Can-Am On-Road dealers. โข The safety recall will be launched on October 31st, 2022. โข If a customer previously had the same issue as this safety recall and BRP did not cover the cost of the repair, he/she can contact BRP for reimbursement. However, the vehicle will still need to have the safety recall repair. The General Reimbursement plan is being finalized and will be provided. How Remedy Component Differs from Recalled Component : The harnesses are not changed. BRP is changing the way they are secured inside the fenders by adding tie-rap attachments at specific locations. Identify How/When Recall Condition was Corrected in Production : The vehicles that are still in possession of BRP produced until October 19,2022 will be corrected with the same remedy as per the remedy program. It is also currently planned that this will also apply for vehicles MY23 that will be produced after that date. Recall Schedule : Description of Recall Schedule : BRP is targeting to inform dealers about this situation before the end of the day on October 31st, 2022. Dealers will be instructed to contact their consumers. BRP will also send letters as soon as it will receive the updated registration information from its provider. Planned Dealer Notification Date : OCT 31, 2022 – OCT 31, 2022 Planned Owner Notification Date : NOV 30, 2022 – DEC 09, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-799 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : NOV 03, 2022 NHTSA Recall No. : 22V-799 Manufacturer Recall No. : Bulletin 2023-1 Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 46,119 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2023 BRP Ryker Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : All the vehicles from the introduction of the first model year (2019) have the same design. Some VINs were excluded as they are still at the plant and will be reworked by BRP. The preliminary quantity of vehicles in this population is 46 119. Note that it is not possible to select an estimated percentage of involved vehicles with defect lower than 1% but we estimate that it is lower than this number. Production Dates : MAR 22, 2018 – OCT 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The position light and flasher electrical harnesses in the front fenders may be loose and rub on the tire. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-lock Braking System (ABS) will not be available. This situation may increase the risk of a crash. Part 573 Safety Recall Report 22V-799 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of the Cause : The installation of the rooting of the harnesses in the front fenders on the manufacturing line may not have been done as required by the design. The harnesses may be loose or become loose and rub on a front tire which is in proximity. Those harnesses are fused on the Fuse #7 which is also used to fuse other key components. The blowing of the Fuse # 7 will cause an engine stall. Identification of Any Warning that can Occur : None was identified. Involved Components : Component Name 1 : Position light and flasher electrical harness Component Description : TBD Component Part Number : TBD Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In July 2022, NHTSA informed BRP of a recent case reported as a Voice of Customer (VoC) which involved a loss of power from blown fuse #7. BRP reviewed NHTSAโs detailed VoC report and conducted a search on all reports of loss of power related to blown fuse #7. In trying to understand the trend, BRP reviewed all the reports to identify the root cause of blown fuses #7. BRP identified that fuse #7 included the position light and flasher electrical harness which was routed under the front fenders. It was found that the position light and flasher electrical harness could be loose if the routing was improperly installed at factory. If loose, the electrical harness could rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-lock Braking System (ABS) will not be available. This situation may increase the risk of a crash. With all the information collected and analyzed, BRP decided on October 17, 2022, that it had enough information to report and wants to proceed with a safety recall. Part 573 Safety Recall Report 22V-799 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 In the United States, BRP identified 48 cases of a loose harness rubbing against the tire,of which, 18 lead to blown fuse #7. The 48 cases were received from March 7, 2019 to September 14, 2022. No accident was reported worldwide. Description of Remedy : Description of Remedy Program : โข BRP will repair the vehicle at no cost. โข The repair will be to secure the routing of the 2 harnesses. This repair will be performed by BRP authorised Can-Am On-Road dealers. โข The safety recall will be launched on October 31st, 2022. โข If a customer previously had the same issue as this safety recall and BRP did not cover the cost of the repair, he/she can contact BRP for reimbursement. However, the vehicle will still need to have the safety recall repair. The General Reimbursement plan is being finalized and will be provided. How Remedy Component Differs from Recalled Component : The harnesses are not changed. BRP is changing the way they are secured inside the fenders by adding tie-rap attachments at specific locations. Identify How/When Recall Condition was Corrected in Production : The vehicles that are still in possession of BRP produced until October 19, 2022 will be corrected with the same remedy as per the remedy program. It is also currently planned that this will also apply for vehicles MY23 that will be produced after that date. Recall Schedule : Description of Recall Schedule : BRP is targeting to inform dealers about this situation before the end of the day on October 31st, 2022. Dealers will be instructed to contact their consumers. BRP will also send letters as soon as it will receive the updated registration information from its provider. Planned Dealer Notification Date : OCT 31, 2022 – OCT 31, 2022 Planned Owner Notification Date : NOV 30, 2022 – DEC 09, 2022 * NR – Not Reported
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(Date) Re: Front Fenders Electrical Harnesses May Be Loose – Potential Loss of Power Dear BRP Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect related to motor vehicle safety exists in the following vehicles. As a result, BRP is conducting a safety recall. Our records show that you own a potentially affected vehicle. What is the potential problem? The position light and flasher electrical harness in the front fenders may be loose and rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-Blocking System (ABS), will not be available. This situation may increase the risk of a crash. Which models are involved? 2019 to 2021 and specific serial numbers of 2022 and 2023 Can-Amยฎ Ryker vehicles What should you do? โ Contact immediately your authorized BRP Can-Am dealer and schedule an appointment to have the safety recall performed on your vehicle. โ The repair is to secure the harness with proper routing in the front fenders. The procedure should take less than an hour. โ BRP will repair your vehicle at no cost. โ In the case of an engine stall due to a short circuit, you will maintain steering and braking but you will not be able to maintain your speed. The Vehicle Stability System (VSS), which includes the Anti-Blocking System (ABS), will not be available. You will not be able to restart the vehicle. โ If you leased this vehicle: โ Send a copy of this letter to the lessee within ten working days after the day you received this letter. โ Do the same with any future letters about this safety recall. 10101 Science Drive Sturtevant, Wisconsin 53177 USA www.brp.com IMPORTANT SAFETY RECALL NOTICE This notice applies to your vehicle ยซSERNRยป ยซMODEL_YRยป ยซCMP_NOยป ยซNAME1ยป ยซNAME2ยป ยซSTREETยป ยซCITYยป ยซREGIONยป ยซZIPยป ยซCOUNTRYยป Page 2 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V799. If you previously had to repair those harnesses for this issue and BRP did not cover the cost of the repair, please contact us. BRP will evaluate if you are eligible for a reimbursement of the repair costs. However, your vehicle will still need to have the safety recall repair performed. What to do if you feel you have received this notice by mistake: This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle or some information regarding your name or address are incorrect, please contact BRP at your earliest convenience. Your safety and continued satisfaction with our products are a priority for us. We apologize for any inconvenience this may cause you and remain committed to facilitating the process as much as we can. Thank you for your immediate attention to this matter. Sincerely, BRP Customer Services Department If you have questions or need assistance, or to find the nearest authorized BRP dealer: โข Visit www.brp.com โข Or call: 1-888-272-9222 8:00 AM to 8:00 PM Eastern time 7 days a week.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-799 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : DEC 20, 2022 NHTSA Recall No. : 22V-799 Manufacturer Recall No. : Bulletin 2023-1 Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 46,119 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2023 BRP Ryker Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : All the vehicles from the introduction of the first model year (2019) have the same design. Some VINs were excluded as they are still at the plant and will be reworked by BRP. The preliminary quantity of vehicles in this population is 46 119. Note that it is not possible to select an estimated percentage of involved vehicles with defect lower than 1% but we estimate that it is lower than this number. Production Dates : MAR 22, 2018 – OCT 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The position light and flasher electrical harnesses in the front fenders may be loose and rub on the tire. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-lock Braking System (ABS) will not be available. This situation may increase the risk of a crash. Part 573 Safety Recall Report 22V-799 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of the Cause : The installation of the rooting of the harnesses in the front fenders on the manufacturing line may not have been done as required by the design. The harnesses may be loose or become loose and rub on a front tire which is in proximity. Those harnesses are fused on the Fuse #7 which is also used to fuse other key components. The blowing of the Fuse # 7 will cause an engine stall. Identification of Any Warning that can Occur : None was identified. Involved Components : Component Name 1 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY19 and 20 Component Part Number : 710006898 Component Name 2 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY19 and 20 Component Part Number : 710006897 Component Name 3 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY21 Component Part Number : 710007466 Component Name 4 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY21 Component Part Number : 710007465 Component Name 5 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY22 and 23 Component Part Number : 710008049 Part 573 Safety Recall Report 22V-799 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 6 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY22 and 23 Component Part Number : 710008048 Component Name 7 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY22 and 23 Component Part Number : 710008097 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In July 2022, NHTSA informed BRP of a recent case reported as a Voice of Customer (VoC) which involved a loss of power from blown fuse #7. BRP reviewed NHTSAโs detailed VoC report and conducted a search on all reports of loss of power related to blown fuse #7. In trying to understand the trend, BRP reviewed all the reports to identify the root cause of blown fuses #7. BRP identified that fuse #7 included the position light and flasher electrical harness which was routed under the front fenders. It was found that the position light and flasher electrical harness could be loose if the routing was improperly installed at factory. If loose, the electrical harness could rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-lock Braking System (ABS) will not be available. This situation may increase the risk of a crash. With all the information collected and analyzed, BRP decided on October 17, 2022, that it had enough information to report and wants to proceed with a safety recall. In the United States, BRP identified 48 cases of a loose harness rubbing against the tire,of which, 18 lead to blown fuse #7. The 48 cases were received from March 7, 2019 to September 14, 2022. No accident was reported worldwide. Part 573 Safety Recall Report 22V-799 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : โข BRP will repair the vehicle at no cost. โข The repair will be to secure the routing of the 2 harnesses. This repair will be performed by BRP authorised Can-Am On-Road dealers. โข The safety recall will be launched on October 31st, 2022. โข If a customer previously had the same issue as this safety recall and BRP did not cover the cost of the repair, he/she can contact BRP for reimbursement. However, the vehicle will still need to have the safety recall repair. The General Reimbursement plan is being finalized and will be provided. How Remedy Component Differs from Recalled Component : The harnesses are not changed. BRP is changing the way they are secured inside the fenders by adding tie-rap attachments at specific locations. Identify How/When Recall Condition was Corrected in Production : The vehicles that are still in possession of BRP produced until October 19, 2022 will be corrected with the same remedy as per the remedy program. It is also currently planned that this will also apply for vehicles MY23 that will be produced after that date. Recall Schedule : Description of Recall Schedule : BRP informed its dealers about this situation before the end of the day on October 31st, 2022. Dealers will be instructed to contact their consumers. BRP sent letters to consumers with updated registration information from its provider, on December 9, 2022. Planned Dealer Notification Date : OCT 31, 2022 – OCT 31, 2022 Planned Owner Notification Date : DEC 09, 2022 – DEC 09, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-799 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Bombardier Recreational Products, Inc. Submission Date : DEC 09, 2022 NHTSA Recall No. : 22V-799 Manufacturer Recall No. : Bulletin 2023-1 Manufacturer Information : Manufacturer Name : Bombardier Recreational Products, Inc. Address : 726 Saint-Joseph Street Valcourt, Quebec 00 JOE 2LO Company phone : 450-532-2211 Population : Number of potentially involved : 46,119 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2023 BRP Ryker Vehicle Type : MOTORCYCLES Body Style : OTHER Power Train : GAS Descriptive Information : All the vehicles from the introduction of the first model year (2019) have the same design. Some VINs were excluded as they are still at the plant and will be reworked by BRP. The preliminary quantity of vehicles in this population is 46 119. Note that it is not possible to select an estimated percentage of involved vehicles with defect lower than 1% but we estimate that it is lower than this number. Production Dates : MAR 22, 2018 – OCT 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The position light and flasher electrical harnesses in the front fenders may be loose and rub on the tire. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-lock Braking System (ABS) will not be available. This situation may increase the risk of a crash. Part 573 Safety Recall Report 22V-799 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of the Cause : The installation of the rooting of the harnesses in the front fenders on the manufacturing line may not have been done as required by the design. The harnesses may be loose or become loose and rub on a front tire which is in proximity. Those harnesses are fused on the Fuse #7 which is also used to fuse other key components. The blowing of the Fuse # 7 will cause an engine stall. Identification of Any Warning that can Occur : None was identified. Involved Components : Component Name 1 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY19 and 20 Component Part Number : 710006898 Component Name 2 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY19 and 20 Component Part Number : 710006897 Component Name 3 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY21 Component Part Number : 710007466 Component Name 4 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY21 Component Part Number : 710007465 Component Name 5 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY22 and 23 Component Part Number : 710008049 Part 573 Safety Recall Report 22V-799 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 6 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY22 and 23 Component Part Number : 710008048 Component Name 7 : WIRING HARNESS_CHASSIS Component Description : Position light and flasher electrical harness MY22 and 23 Component Part Number : 710008097 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In July 2022, NHTSA informed BRP of a recent case reported as a Voice of Customer (VoC) which involved a loss of power from blown fuse #7. BRP reviewed NHTSAโs detailed VoC report and conducted a search on all reports of loss of power related to blown fuse #7. In trying to understand the trend, BRP reviewed all the reports to identify the root cause of blown fuses #7. BRP identified that fuse #7 included the position light and flasher electrical harness which was routed under the front fenders. It was found that the position light and flasher electrical harness could be loose if the routing was improperly installed at factory. If loose, the electrical harness could rub on the tires. Over time, this could lead to a short circuit causing an engine stall while driving, without the ability to restart the vehicle. If this happens, the Vehicle Stability System (VSS), which includes the Anti-lock Braking System (ABS) will not be available. This situation may increase the risk of a crash. With all the information collected and analyzed, BRP decided on October 17, 2022, that it had enough information to report and wants to proceed with a safety recall. In the United States, BRP identified 48 cases of a loose harness rubbing against the tire,of which, 18 lead to blown fuse #7. The 48 cases were received from March 7, 2019 to September 14, 2022. No accident was reported worldwide. Part 573 Safety Recall Report 22V-799 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Remedy : Description of Remedy Program : โข BRP will repair the vehicle at no cost. โข The repair will be to secure the routing of the 2 harnesses. This repair will be performed by BRP authorised Can-Am On-Road dealers. โข The safety recall will be launched on October 31st, 2022. โข If a customer previously had the same issue as this safety recall and BRP did not cover the cost of the repair, he/she can contact BRP for reimbursement. However, the vehicle will still need to have the safety recall repair. The General Reimbursement plan is being finalized and will be provided. How Remedy Component Differs from Recalled Component : The harnesses are not changed. BRP is changing the way they are secured inside the fenders by adding tie-rap attachments at specific locations. Identify How/When Recall Condition was Corrected in Production : The vehicles that are still in possession of BRP produced until October 19, 2022 will be corrected with the same remedy as per the remedy program. It is also currently planned that this will also apply for vehicles MY23 that will be produced after that date. Recall Schedule : Description of Recall Schedule : BRP is targeting to inform dealers about this situation before the end of the day on October 31st, 2022. Dealers will be instructed to contact their consumers. BRP will also send letters as soon as it will receive the updated registration information from its provider. Planned Dealer Notification Date : OCT 31, 2022 – OCT 31, 2022 Planned Owner Notification Date : DEC 19, 2022 – DEC 30, 2022 * NR – Not Reported
SEOCONTENT-END