Recall 171 Awning May Extend Unintentionally – 2021-2023 Winnebago Revel Motorhomes

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-863 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Industries, Inc. Submission Date : NOV 21, 2022 NHTSA Recall No. : 22V-863 Manufacturer Recall No. : 171 Manufacturer Information : Manufacturer Name : Winnebago Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 4,521 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Winnebago Revel Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by identifying Revels affected by Recall 22E-094. Production Dates : JUN 04, 2020 – NOV 18, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some cases, retractable awnings may partially or fully extend unintentionally. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An awning that extends unintentionally while the motorhome is in motion could be a distraction and/or present a road hazard, which can increase the risk of a crash. Description of the Cause : The awning supplier, Carefree of Colorado, identified that there is a potential for the awning gearbox housing to fail, which can result in an unintended awning deployment. Identification of Any Warning that can Occur : The awning can extend without warning. Involved Components : Part 573 Safety Recall Report 22V-863 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Retractable Awning Component Description : Carefree Freestyle Component Part Number : 335414-01 / 015933-002 Supplier Identification : Component Manufacturer Name : Carefree of Colorado Address : NR NR Country : NR Chronology : A customer complaint was submitted to NHTSA in early October, which initiated an investigation into awning deployments on the Revel chassis. Winnebago continued to work with the awning supplier, Carefree of Colorado, to understand the potential scope and consequence of the issues identified. A second VOQ on a Revel chassis was received in mid-October. In early November, Carefree of Colorado notified Winnebago that their testing had identified a defect with the gearbox housing in their supplied awnings which they reported to NHTSA. After confirming the scope of finished units impacted by the gearbox issue, the Product Safety Committee determined all Revels from MY20 to MY23 may have been assembled with defective awnings from Carefree. Winnebago is filing this notice of defect to capture Winnebago units impacted by Carefree of Colorado recall 22E-094. Winnebago is not aware of any injuries or deaths associated with this issue. Description of Remedy : Description of Remedy Program : Winnebago will coordinate the remedy for the units identified in this recall and the remedy will be executed by Winnebago Dealers. Reimbursement will follow the plan on file with NHTSA. How Remedy Component Differs from Recalled Component : The exact remedy has not been determined but will generally include an improved gearbox housing. Identify How/When Recall Condition was Corrected in Production : All coaches were put on hold after the defect notification from Carefree. Part 573 Safety Recall Report 22V-863 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with dates listed. Planned Dealer Notification Date : JAN 06, 2023 – JAN 06, 2023 Planned Owner Notification Date : JAN 06, 2023 – JAN 06, 2023 * NR – Not Reported

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INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 171Models Affected: Revel Tools required: •Screw gun/screwdriver with Phillips and T20 Torx tip•Right Angle screw gun adapter Part Kit – RC7905-23-771 REVEL – Dealer #7905 Kit Contents: 1.Motor wedge. 2.(6) Zip ties for securing awning lead rail to case. 3.(2) Screws for securing end plate to plastic motor housing. 4.(5) Torx screws to secure end plate to metal awning housing. While completing Carefree repair procedure step 7, if awning motor housing shows damage, take photos and email to partsales@wgo.net. Use “Recall 171 Motor” in the subject line and include coach serial number, your dealer number, and R.O. or P.O. number if desired. **A replacement motor will be shipped at no charge** This update applies to 2019 and newer owners of Winnebago Revel, Travato, Era, Navion and View motorhomes. Carefree and Winnebago recommend performing a firmware update for the Main Awning Control Module to eliminate bugs and enhance the user experience. The update can be performed by a qualified dealer. A.Make sure your app is up to date. 1.Open App Store or Play Store. 2.Search for Carefree Connects (BT12). a.If the button says GET or INSTALL then touch it to download the app and then touch OPEN. b.If the button says UPDATE then do that first and then OPEN the app. c.If it says OPEN then open the app. B.Connect to the awning. Dealer Update 1.Open the latest app. 2.Touch the gear wheel in the upper right corner of the screen. 3.Touch the 3D box in the upper right corner of the screen. 4.Put in code 2718 and touch OK. 5.Touch the back arrow in the upper left corner. 6.Touch the 9 boxes in the upper left corner. 7.In most cases, only one item will be showing. It will likely be labeled “Carefree”. If there are morethan one showing, the numbers to the name indicate signal strength (proximity to each module; lowernumbers mean closer to you). Touch the button for the awning that is closest to you. 8.The app will connect to the awning and take you back to the home screen. 9.Within 30 seconds of connecting, the app should tell you that the firmware either needs to beupdated or that it is already up to date. 10.If it says that there is a newer version available, then touch the OK button and let your phoneupdate the firmware. 11.Once complete, close the app completely and then reopen the app and connect to the awningagain. 12.Touch the gear wheel icon in the upper right corner of the screen. Swipe your screen left twotimes to get to the About screen. FW Version will say 3.1.3 or 3.1.4 if the update was successful. 13.Go to the home screen of the app, press and hold the icon for that awning until the popup at thebottom of the screen gives the option to “Remove from My Awnings”. 14.Touch the button, close the app, and you are now ready for the next one. Carefree of Colorado Motor Wedge Installation Instruction FREESTYLE EVOLUTION 056513-001r3 1 SERVICE MANUAL MOTOR WEDGE INSTALLATION 12V MOTORIZED ROOF MOUNTED BOX AWNING RV Read this manual before installing or using this product. Failure to follow the instructions and safety precautions in this manual can result in personal injury and/or cause the product to not operate properly. These instructions apply to all models listed. Details and procedures unique to a specific model are labeled appropriately. FREESTYLE EVOLUTION Motor Wedge Installation Instruction Carefree of Colorado 2 056513-001r3 NOTICES AND DISCLAIMERS SUPPLEMENTAL INSTRUCTIONS These instructions are intended to be supplemental to the existing Freestyle Evolution service manual. If there are additional questions on service, please refer to service manual (PN 070036-301). SAFETY INFORMATION This is the safety alert symbol. It is used to alert individuals to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible personal injury or death. WARNING Indicates a hazardous situation, which if not avoided, could result in death or serious bodily injury. CAUTION Indicates a hazardous situation, which if not avoided, may result in minor or moderate bodily injury. NOTICE Indicates a situation that may result in equipment-related damage. General Safety: WARNING This product can expose you to chemicals including Di-isodecyl phthalate (DIDP), Vinyl Chloride and Formaldehyde, which are known to the state of California to cause cancer or birth defects or other reproductive harm. For more information visit www.P65warnings.ca.gov WARNING Shock Hazard. Always disconnect battery or power source before working on or around the electrical system. WARNING Always wear appropriate safety equipment (i.e. goggles). CAUTION Always use appropriate lifting devices and/or helpers when lifting or holding heavy objects. NOTICE When using fasteners, do not over tighten. Soft materials such as fiberglass and aluminum can be “stripped out” and lose the ability to grip and hold. Carefree of Colorado www.carefreeofcolorado.com a Scott Fetzer company Carefree of Colorado Motor Wedge Installation Instruction FREESTYLE EVOLUTION 056513-001r3 3 PRODUCT OVERVIEW This manual covers the installation of a motor wedge into the existing Carefree Freestyle Evolution awning. The motor wedge is used to provide additional support to the motor in normal operations. Below is a schematic showing the motor wedge, a Right-Hand motor is shown. INSTALLING THE MOTOR WEDGE WARNING If the awning is closed when the motor and end cap screws are removed, the spring arms will extend the awning quickly, possibly causing personal injury and damage to the awning. 1. Disconnect power to the awning. 2. If the awning is extended: Carefully push the lead rail toward the case so that the arms collapse. While holding the lead rail in this position, firmly tie the elbows of the spring arms together. Use a minimum 1/2″ rope – do not use bungee cords. When tying the rope, use a non-slip knot such as a square knot or equivalent. 3. If the awning is closed: Secure the lead rail in the closed position with at least 3 zip ties (tensile strength of 40lb or above) spaced equally along the awning. CAUTION Failure to secure the lead rail as described will allow the spring arms to unexpectedly extend out possibly causing personal injury and damage to the awning. FREESTYLE EVOLUTION Motor Wedge Installation Instruction Carefree of Colorado 4 056513-001r3 4.Remove the motor end cap screw and removethe Endcap and set aside. For installedawnings, you may need to loosen the bracketbolts to gain access to the motor Endcap,depending on motorcoach model. Pleasereference service manual 070036-301 foradditional information if you need to partiallyremove your awning to perform the motorwedge installation procedure. 5.Remove the motor screws (x2) and the endplatescrews (x5) using a #2 Phillips head bit and throwaway. Do not reuse these screws. 6.Pull the endplate away from the case. Take careto not lose the small Endplate Spacer. The MotorSpacer should stay wedged inside the Endplate 7.With a flashlight, inspect the motor housing. Do not remove the motor from theroller tube. Pay particular attention to this highlighted zone. Inspect for anycracks. If there are no cracks visible, then the motor can continue to be used. 8.If there are cracks, please follow the instructions detailed in the section REPLACING THE MOTOR in servicemanual 070036-301 9.Install the motor wedge over the gear motor. The wedge will only fit one way onto the motor. Carefree of Colorado Motor Wedge Installation Instruction FREESTYLE EVOLUTION 056513-001r3 5 10.After installation of the motor wedge, reassemble all the parts. Pay particular attention to the Endplate Spacer,which will be loose once you remove the Endplate. 11.Attach the end plate to the motor with the motor screws provided in the replacement kit (x2). Use a #2Phillips head bit and a torque limiting driver. Drive the screws until they are tight. 12.Align the screw holes in the end plate and attach the new 1 inch Torx head screws to the awning case(x5). Use a T20 bit to drive the Torx head screws. 13.While firmly holding the partially extended lead rail, carefully remove the spring arm ties previouslyinstalled. Allow the lead rail to extend until the fabric is taut. If using zip ties, carefully cut the zip ties.The lead rail should not move. 14.Attach the End Cap and screw. 15.Using the awning controls, verify function of the awning a.Extend the awning fully. Note that the fabric is taut. b.Retract the awning fully. Make sure that the lead rail sits into the case. Small gaps are acceptablebut should be no bigger than 1/2″. c.Extend the awning and shake the leadrail. The awning should close automatically.

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1 AWNING – POWER –If Equipped The Power Awning and Awning Light switches are located near the entrance door. Operating the Awning • Press and Hold the Power Awning switch IN or OUT to extend or retract the awning as desired. Ignition Lockout System The Ignition Lockout System will disable the extend function while the vehicle ignition key is in the On position. With this feature, the Awning will only extend when the vehicle ignition key is in the Off position. The Awning can retract anytime regardless of the ignition key position. Further Information For complete operating instructions, features, safety precautions, and maintenance care, refer to the Power Awning manufacturer’s information provided in your InfoCase. CAUTION Pinch Hazard. Ensure there are no people who could be harmed or objects that can be damaged. Failure to heed this warning could result in severe injury and/ or property damage. Power Awning and Awning Light Switch (Located near entrance door.) -Typical View Power Awning Switch • Press to Extend (OUT). • Press to Retract (IN). Awning Light Switch CAUTION Keep the Coach Battery ON when vehicle is in motion or in use. Coach batteries provide power to the awning active brake, preventing unintentional deployment. Failure to do so can result in property damage and, or personal injury. 2 Bluetooth Feature The awning is equipped with a bluetooth feature that allows the user to extend and retract the awning. The app can be downloaded to your smart-phone via the appstore. Awning Motion Sensor The awning has a wind motion sensor that is powered by batteries. When the batteries die, there will be a beeping sound inside the coach indicating the need to replace them. The batteries are located in the lead rail on the motor side of the awning. To replace the batteries: 1. Remove the screws and the rear cover from the module. 2. Remove the two batteries. 3. Make sure that the contact tabs are clean and bent out for best contact. 4. Insert new batteries. Match the new battery orientation with the old batteries. Awning motion sensor battery replacement (see below for details). -Typical View Tip: Place the battery end next to the PC board first then swivel the other end into the case. This will set the batteries firmly into the case. 5. Check that the seal is in place and flat, and then attach the rear cover with the screws removed previously. 6. To Test: Hold the sensor vertically with the Carefree logo upright, repeatedly move the sensor vertically up and down to simulate a brisk wind. The awning should retract. If the awning does not retract, it may be necessary to pair the sensor to the BT12 Module. Follow the steps below. 7. After the module works correctly, install the module on the bracket. NOTE: Bracket will be unattached in the lead rail. When the module is screwed onto the bracket it will tighten and bind in the lead rail. Pairing the motion sensor may be necessary for replacements and upgrades, the steps are as follows: 1. Extend the awning using the switches. 2. Place the awning in pairing mode. 3. Insert the batteries into the module. 4. Hold the motion sensor next to the control module. The device should pair within 90 seconds. 5. To Test: Hold the sensor vertically with the Carefree logo upright, repeatedly move the sensor vertically up and down to simulate a brisk wind. The awning should retract. 6. Mount the module. Further Information For complete operating instructions, features, safety precautions, and maintenance care, refer to the Awning manufacturer’s user guide provided in your InfoCase.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-863 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Industries, Inc. Submission Date : JAN 10, 2023 NHTSA Recall No. : 22V-863 Manufacturer Recall No. : 171 Manufacturer Information : Manufacturer Name : Winnebago Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 4,521 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Winnebago Revel Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined by identifying Revels affected by Recall 22E-094. Production Dates : JUN 04, 2020 – NOV 18, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In some cases, retractable awnings may partially or fully extend unintentionally. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An awning that extends unintentionally while the motorhome is in motion could be a distraction and/or present a road hazard, which can increase the risk of a crash. Description of the Cause : The awning supplier, Carefree of Colorado, identified that there is a potential for the awning gearbox housing to fail, which can result in an unintended awning deployment. Identification of Any Warning that can Occur : The awning can extend without warning. Involved Components : Part 573 Safety Recall Report 22V-863 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Retractable Awning Component Description : Carefree Freestyle Component Part Number : 335414-01 / 015933-002 Supplier Identification : Component Manufacturer Name : Carefree of Colorado Address : NR NR Country : NR Chronology : A customer complaint was submitted to NHTSA in early October, which initiated an investigation into awning deployments on the Revel chassis. Winnebago continued to work with the awning supplier, Carefree of Colorado, to understand the potential scope and consequence of the issues identified. A second VOQ on a Revel chassis was received in mid-October. In early November, Carefree of Colorado notified Winnebago that their testing had identified a defect with the gearbox housing in their supplied awnings which they reported to NHTSA. After confirming the scope of finished units impacted by the gearbox issue, the Product Safety Committee determined all Revels from MY20 to MY23 may have been assembled with defective awnings from Carefree. Winnebago is filing this notice of defect to capture Winnebago units impacted by Carefree of Colorado recall 22E-094. Winnebago is not aware of any injuries or deaths associated with this issue. Description of Remedy : Description of Remedy Program : Winnebago will coordinate the remedy for the units identified in this recall and the remedy will be executed by Winnebago Dealers. Reimbursement will follow the plan on file with NHTSA. How Remedy Component Differs from Recalled Component : The exact remedy has not been determined but will generally include an improved gearbox housing. Identify How/When Recall Condition was Corrected in Production : All coaches were put on hold after the defect notification from Carefree. Part 573 Safety Recall Report 22V-863 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with dates listed. Planned Dealer Notification Date : JAN 23, 2023 – JAN 23, 2023 Planned Owner Notification Date : JAN 23, 2023 – JAN 23, 2023 * NR – Not Reported

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