22524 Hex Flange Lock Nut May Break – 2021-2022 International CV, 2022-2023 International HV, 2023 IC 1300 FBC, CE, RE, TC, International MV, HX, LT, RH, & LoneStar

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November 23, 2022 NHTSA CAMPAIGN NUMBER: 22V869000

Hex Flange Lock Nut May Break

Broken hex flange lock nuts may cause a loss of tension, leading to steering instability, and increasing the risk of a crash.

 

NHTSA Campaign Number: 22V869

Manufacturer NavistareBay, Inc.

Components SUSPENSION, STEERING

Potential Number of Units Affected 25,822

 

Summary

NavistareBay, Inc. (NavistareBay) is recalling certain 2021-2022 InternationaleBay CV, 2022-2023 InternationaleBay HV, 2023 IC 1300 FBC, CE, RE, TC, InternationaleBay MV, HX, LT, RH, and LoneStar vehicles. The hex flange lock nuts, used in the suspension and steering joints, were improperly heat treated and may break.

 

Remedy

Dealers will replace the hex flange lock nuts as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact NavistareBay’s customer service at 1-800-448-7825. NavistareBay’s number for this recall is 22524.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

  • 08/16/2022 – NavistareBay Supplier Quality communicates the concerns of certain hex flange lock nuts stripping at time of vehicle assembly.
  • 08/26/2022 – NavistareBay quarantines all vehicles at all assembly plants.
  • 09/14/2022 – NavistareBay Supplier Quality and Compliance meet with Engineering to discuss the issue and Engineering initiates investigation to determine full use of certain hex flange lock nuts.
  • 09/22/2022 through 11/02/2022 – NavistareBay performs multiple tests to certain hex flange lock nuts returned to NavistareBay.
  • 11/04/2022 – NavistareBay initiates risk assessment on over 300 features.
  • 11/16/2022 – NavistareBay completes its risk assessment and determines the impact to all InternationaleBay and IC Bus vehicles
  • 11/17/2022 – NavistareBay finalizes the suspect population.
  • 11/18/2022 – NavistareBay declares a Safety Recall. As of this time no warranty claims or field failures have occurred in the suspect population.

 


13 Affected Products

Vehicles

MAKEMODELYEAR
IC BUS1300FBC2023
IC BUSCE2023
IC BUSRE2023
IC BUSTC2023
INTERNATIONALeBayCV2021-2022
INTERNATIONALeBayHV2022-2023
INTERNATIONALeBayHX2023
INTERNATIONALeBayLONESTAR2023
INTERNATIONALeBayLT2023
INTERNATIONALeBayMV2023
INTERNATIONALeBayRH2023

 


31 Associated Documents

Recall Acknowledgement

RCAK-22V869-8163.pdf 645.934KB

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Defect Notice 573 Report

RCLRPT-22V869-1966.PDF 224.019KB

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Remedy Instructions and TSB

RCRIT-22V869-0008.pdf 151.677KB

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Remedy Instructions and TSB

RCRIT-22V869-1347.pdf 176.332KB

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Remedy Instructions and TSB

RCRIT-22V869-4641.pdf 226.481KB

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Remedy Instructions and TSB

RCRIT-22V869-2302.pdf 195.16KB

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Remedy Instructions and TSB

RCRIT-22V869-6083.pdf 185.637KB

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Remedy Instructions and TSB

RCRIT-22V869-6966.pdf 177.743KB

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Remedy Instructions and TSB

RCRIT-22V869-4380.pdf 207.763KB

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Remedy Instructions and TSB

RCRIT-22V869-9289.pdf 193.155KB

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Remedy Instructions and TSB

RCRIT-22V869-1295.pdf 191.575KB

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Remedy Instructions and TSB

RCRIT-22V869-4276.pdf 208.942KB

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Remedy Instructions and TSB

RCRIT-22V869-4487.pdf 174.661KB

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Remedy Instructions and TSB

RCRIT-22V869-4877.pdf 212.648KB

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Remedy Instructions and TSB

RCRIT-22V869-9599.pdf 249.242KB

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Remedy Instructions and TSB

RCRIT-22V869-3083.pdf 170.437KB

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Remedy Instructions and TSB

RCRIT-22V869-4768.pdf 162.584KB

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Remedy Instructions and TSB

RCRIT-22V869-0814.pdf 222.493KB

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Remedy Instructions and TSB

RCRIT-22V869-6639.pdf 177.068KB

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Remedy Instructions and TSB

RCRIT-22V869-3435.pdf 163.806KB

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Remedy Instructions and TSB

RCRIT-22V869-6833.pdf 180.542KB

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Remedy Instructions and TSB

RCRIT-22V869-0847.pdf 188.393KB

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Remedy Instructions and TSB

RCRIT-22V869-0262.pdf 170.599KB

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Remedy Instructions and TSB

RCRIT-22V869-4713.pdf 163.001KB

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Remedy Instructions and TSB

RCRIT-22V869-0761.pdf 203.345KB

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Remedy Instructions and TSB

RCRIT-22V869-8182.pdf 173.692KB

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Remedy Instructions and TSB

RCRIT-22V869-2143.pdf 238.11KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V869-5286.pdf 113.472KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V869-7576.pdf 44.1KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V869-0471.pdf 102.378KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V869-1535.pdf 44.411KB

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Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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