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November 23, 2022 NHTSA CAMPAIGN NUMBER: 22V869000
Broken hex flange lock nuts may cause a loss of tension, leading to steering instability, and increasing the risk of a crash.
NHTSA Campaign Number: 22V869
Manufacturer Navistar, Inc.
Components SUSPENSION, STEERING
Potential Number of Units Affected 25,822
Summary
Navistar, Inc. (Navistar
) is recalling certain 2021-2022 International
CV, 2022-2023 International
HV, 2023 IC 1300 FBC, CE, RE, TC, International
MV, HX, LT, RH, and LoneStar vehicles. The hex flange lock nuts, used in the suspension and steering joints, were improperly heat treated and may break.
Remedy
Dealers will replace the hex flange lock nuts as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Navistar’s customer service at 1-800-448-7825. Navistar
’s number for this recall is 22524.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
- 08/16/2022 – Navistar
Supplier Quality communicates the concerns of certain hex flange lock nuts stripping at time of vehicle assembly.
- 08/26/2022 – Navistar
quarantines all vehicles at all assembly plants.
- 09/14/2022 – Navistar
Supplier Quality and Compliance meet with Engineering to discuss the issue and Engineering initiates investigation to determine full use of certain hex flange lock nuts.
- 09/22/2022 through 11/02/2022 – Navistar
performs multiple tests to certain hex flange lock nuts returned to Navistar
.
- 11/04/2022 – Navistar
initiates risk assessment on over 300 features.
- 11/16/2022 – Navistar
completes its risk assessment and determines the impact to all International
and IC Bus vehicles
- 11/17/2022 – Navistar
finalizes the suspect population.
- 11/18/2022 – Navistar
declares a Safety Recall. As of this time no warranty claims or field failures have occurred in the suspect population.
13 Affected Products
Vehicles
MAKE | MODEL | YEAR |
IC BUS | 1300FBC | 2023 |
IC BUS | CE | 2023 |
IC BUS | RE | 2023 |
IC BUS | TC | 2023 |
INTERNATIONAL![]() | CV | 2021-2022 |
INTERNATIONAL![]() | HV | 2022-2023 |
INTERNATIONAL![]() | HX | 2023 |
INTERNATIONAL![]() | LONESTAR | 2023 |
INTERNATIONAL![]() | LT | 2023 |
INTERNATIONAL![]() | MV | 2023 |
INTERNATIONAL![]() | RH | 2023 |
31 Associated Documents
Recall Acknowledgement
RCAK-22V869-8163.pdf 645.934KB
Defect Notice 573 Report
RCLRPT-22V869-1966.PDF 224.019KB
Remedy Instructions and TSB
RCRIT-22V869-0008.pdf 151.677KB
Remedy Instructions and TSB
RCRIT-22V869-1347.pdf 176.332KB
Remedy Instructions and TSB
RCRIT-22V869-4641.pdf 226.481KB
Remedy Instructions and TSB
RCRIT-22V869-2302.pdf 195.16KB
Remedy Instructions and TSB
RCRIT-22V869-6083.pdf 185.637KB
Remedy Instructions and TSB
RCRIT-22V869-6966.pdf 177.743KB
Remedy Instructions and TSB
RCRIT-22V869-4380.pdf 207.763KB
Remedy Instructions and TSB
RCRIT-22V869-9289.pdf 193.155KB
Remedy Instructions and TSB
RCRIT-22V869-1295.pdf 191.575KB
Remedy Instructions and TSB
RCRIT-22V869-4276.pdf 208.942KB
Remedy Instructions and TSB
RCRIT-22V869-4487.pdf 174.661KB
Remedy Instructions and TSB
RCRIT-22V869-4877.pdf 212.648KB
Remedy Instructions and TSB
RCRIT-22V869-9599.pdf 249.242KB
Remedy Instructions and TSB
RCRIT-22V869-3083.pdf 170.437KB
Remedy Instructions and TSB
RCRIT-22V869-4768.pdf 162.584KB
Remedy Instructions and TSB
RCRIT-22V869-0814.pdf 222.493KB
Remedy Instructions and TSB
RCRIT-22V869-6639.pdf 177.068KB
Remedy Instructions and TSB
RCRIT-22V869-3435.pdf 163.806KB
Remedy Instructions and TSB
RCRIT-22V869-6833.pdf 180.542KB
Remedy Instructions and TSB
RCRIT-22V869-0847.pdf 188.393KB
Remedy Instructions and TSB
RCRIT-22V869-0262.pdf 170.599KB
Remedy Instructions and TSB
RCRIT-22V869-4713.pdf 163.001KB
Remedy Instructions and TSB
RCRIT-22V869-0761.pdf 203.345KB
Remedy Instructions and TSB
RCRIT-22V869-8182.pdf 173.692KB
Remedy Instructions and TSB
RCRIT-22V869-2143.pdf 238.11KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V869-5286.pdf 113.472KB
ISSUED Owner Notification Letter(Part 577)
ISSUED Owner Notification Letter(Part 577)
RCONL-22V869-0471.pdf 102.378KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V869-1535.pdf 44.411KB
Latest Recalls Documents
- Diameter: 5/8"
- Material: Steel
- Finish: Yellow Zinc
- Head Style: Hex Washer (15/16" Wrench)
- Thread Type: 11 (Coarse)
- [DIMENSIONS] Type: serrated flange nuts; Standard: ANSIB18.2.2; Material: 18-8 (A2, 304) Stainless Steel; Dimensions: 5/16"-18; Quantity: 30 pcs.
- [MATERIAL] 100% Made of high quality 304 stainless steel (also known as 18-8 or A2 stainless steel), they have good corrosion resistance, rust resistance and high hardness, which provides a longer service life, can be used indoor and outdoor, even in humid environment.
- [FEATURE] Flange works like a washer to distribute the load. Serrations can help grip the material surface and prevent the nuts from loosening due to vibration.
- [APPLICATION] Easy installation for mild vibration environment. Can be used in machinery, electrical appliances, automobile, shipbuilding and etc.
- [NOTE] Small parts included, please keep away from children and pets.
- Zinc plated for corrosion resistance
- Package of 50 pieces
- Hex Socket Drive 7/16"
- Overall Height .231 Inches
- Flange Diameter .582" Inches
- Thread Size: 5/16"(D); Product Name: Hex Flange Nut; Material: Carbon Steel
- Weight: 115g; Package Content: 20pcs x Hex Flange Nut
- Main Color: Light Blue; Height: 7mm/0.28"(Total.Height)
- Hex Size: 13mm/0.5"(Hex.Width); Flange Diameter: 17mm/0.67"
- Grade: 4.8; Thread Count: 24
- Diameter: 3/8"
- Material: Steel
- Finish: Yellow Zinc
- Head Style: Hex Washer (9/16" Wrench)
- Thread Type: 16 (Coarse)
- Size: 1/2" | Wrench Size: 3/4" | Height: 0.437" - 0.458" | Thread: Coarse - 13
- 25 flange prevailing torque hex nuts per bag
- Grade 8, high-strength, heat-treated medium carbon alloy steel
- Yellow zinc plated for corrosion resistance
- ASME B18.2.2
- Product Name : Hex Flange Nut;Fastener Type : Hex Serrated Flange Nut;Thread Diameter : M8/ 5/16"
- Thread Pitch : 1.25mm;Flange Diameter (d1) : 18mm/1";Width Across Corner Size (e) : 14mm/ 9/16"
- Width Across Flat Size (s) : 13mm/ 1/2";Nut Height (m) : 8mm/ 5/16"
- [Stainless Steel]: The nuts are made of high-quality 304 stainless steel, corrosion and rust resistant, suitable for humid environment. This material also has high strength and high hardness, will not be damaged under high pressure, and can be used for a long time.
- [Widely Application]: There is a wide flange at one end of the flange nut, which increases the bearing surface of the nut and is not easy to loosen. It can be used to replace the hexagonal nut and shock-proof gasket. It is widely used in automobiles, motorcycles, generators, home appliances and other projects.
- Diameter: 1/2"
- Material: Steel
- Finish: Yellow Zinc
- Head Style: Hex Washer (3/4" Wrench)
- Thread Type: 13 (Coarse)
- VALUE PACKAGING AND EASY TO USE - This Stainless Flange Nuts package contains 50Pcs , They are ideal for use at home, in the office or at work.
- Product Size - Nuts Diameter: 0.496"; Nuts height: 0.227"; Flange Diameter: 0.582"; Hex Drive Size: 7/16". Please check specfication by picture 2
- RUGGED AND DURABLE - SG TZH Flange Nuts made of high-quality 18-8(304)Stainless Steel,which has higher corrosion resistance and anti-rust effect than ordinary nuts, longer service life, not easy to damage, more solid.
- Serrations - Serrations help grip the material surface for easy installation and provide mild vibration resistance.
- INTIMATE SERVICE - SG TZH focus on customer satisfaction, if you have any questions or are not satisfied, you can contact us by email, we will solve all your problems as soon as possible.
- 1.1/2-13 hex flange nut.
- 2.Material: carbon steel, galvanized; colour: silver.
- 3.Size : 1/2-13; thread pitch: 13; screw hole diameter: 1/2 inch.
- 4.Contains: 15 pieces.
- 5.Use: widely used in auto parts industry, electronic communication industry,etc.
SEOCONTENT-START
-~RWCEPROCEDURE @~ □@□® JAN 2 0 2023 22524 / 22551 JANUARY, 2023 SAFETY RECALL 22524 Variation 22551 Hex Flange Lock Nut on certain International® LT® and LoneStar® Series trucks built 02/13/2022 thru 08/06/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service PortalsM summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and / or suspension locations may have not been properly formed and heat treated to Navistar specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International® LT® and LoneStar® Series Truck models built 02/13/2022 thru 08/06/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal5M with Safety Recall 22551. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF-2B 23 VEHICLE RECALL 22551 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and / or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22551 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 1 00()(),176570 Figure 1. Steer Axle Shackle and U-Bolt 1. Nut (3) 2. U•bolt nut (4, 2 shown) WARNING! To prevent personal mJury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access nut (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts (Figure 1, Item 1 ). Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 N-m). 9. Repeat Steps 7-8 for opposite side. VEHICLE RECALL 22551 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 Figure 2. U-Bolt Torque Sequence 10. Access nuts securing U-bolt to axle (Figure 1, Item 2). 11. Is vehicle equipped with Hendrickson STEERTEK™ Axle? a) Vehicle equipped with Hendrickson
STEERTEK™ Axle, proceed to Step 12. b) Vehicle does NOT have a Hendrickson
STEERTEK™ Axle, proceed to Step 13. VEHICLE RECALL 22551 © 2023 Navistar, Inc. AH rights reserved. All marks are trademarks of their respective owners. 4 0000400490 NOTE: U-bolt nuts require multiple stages of tightening to ensure proper installation. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 12. Vehicles equipped with Hendrickson
STEERTEK”‘ Axle, remove and replace U-bolt nuts one at a time. Using a torque wrench, tighten U-bolt nuts using torque sequence (Figure 2): a) Tighten nuts to 15 lb-ft (20 N-m) b) Tighten nuts to 100 lb-ft (135 N·m) c) Tighten nuts to 200 lb-ft (270 N·m) d) Tighten nuts to 300 lb-ft (405 N-m) e) Tighten nuts to 400 lb-ft (540 N·m) NOTE: U-bolt nuts require multiple stages of tightening to ensure proper Installation. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 13. Vehicles not equipped with Hendrickson
STEERTEK,.. Axle, remove and replace U-bolt nuts one at a time. Using a torque wrench, tighten U-bolt nuts using torque sequence (Figure 2): a) Tighten nuts to 15 lb-ft (20 N·m) b) Tighten nuts to 100 lb-ft (135 N-m) c) Tighten nuts to 200 lb-ft (270 N-m) d) Tighten nuts to 300 lb-ft (405 N-m) 14. Repeat Steps 11-13 for opposite side of vehicle. VEHICLE RECALL 22551 © 2023 Navistar. Inc. All rights reserved. All marks are trademarks of their respective owners. 5 Figure 3. TRW
Pitman Arm Nut 1. Nut NOTE: If necessary, rotate steering wheel to allow for access. 15. Access Pitman arm nut (Figure 3, Item 1 ). 0000476569 NOTE: After installation of nut, ensure at least one thread is protruding past the top edge of the nut. 16. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 N-m). 17. Raise vehicle, remove front axle jack stands, and lower vehicle. 18. Using jack, raise rear axles and support vehicle on jack stands. VEHICLE RECALL 22551 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 ———- ———- Figure 4. HAS Cross Brace 1. Nut(4) 19. Access four nuts (Figure 4, Item 1) securing rear axle(s) to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 20. Remove and replace nuts one at a time. Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 N·m). 21. Repeat Steps 19 through 20 for opposite side. 22. Raise vehicle, remove jack stands, and lower vehicle. 22. Close and latch hood. 23. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22551 1 00004711647 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 LABOR INFORMATION Operation Number I Description A40-22551-1 I Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS Time 2.2 hrs COMPLETED Service Location Cod• ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22551. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with a.II claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22551 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8 GROUP GROUP – Enter nu mber NOUN – Leave b lank ~ .,_ I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective p art from parts stock. – arranty Code) Enter 40. ~ I I WARRANTY – (W TYPE PART – En PAD – Enter 1lO ter P for type part causing failure. :: – UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAO I I I I ooooc., … o The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22551 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 9 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22551 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 10 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22551 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 11
**************************************************************************************************************
~@~~0 ~~~RWCEPROCEDURE JAN 2 0 2023 22524 I 22554 Compliance Dept JANUARY, 2023 SUBJECT: SAFETY RECALL 22524 Variation 22554 Hex Flange Lock Nut on certain International® HX® Series trucks built on 07/21/2022 thru 07/22/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Porta1sM summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International® HX® Series trucks built 07/21/2022 thru 07/22/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service PortalsM with Safety Recall 22554. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT, HEX FLGD LOCK 3/4 X 16 UNF 12 VEHICLE RECALL 22554 @2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and / or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine/ vehicle components to cool before servicing. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. VEHICLE RECALL 22554 Cl 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 Figure 1. Sheppard Main Steering Gear Mounting Nuts (Driver-Side) 1. Main steering gear mounting nut (4) 6. Access main steering gear mounting nuts (Figure 1, Item 1 }. 7. Remove only one mounting nut at a time. Discard nut. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Install new mounting nut. 0000476512 9. Using a torque wrench and backup wrench positioned on bolt, tighten mounting nut to 330 – 370 lb-ft (450 – 500 N·m}. 10. Repeat Steps 7-9 for additional mounting nuts. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 11. Using jack, raise rear axles and support vehicle on jack stands. VEHICLE RECALL 22554 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 ——– Figure 2. HAS Cross Brace Nuts 1. Nut (4) 1 000047M87 12. Access four nuts (Figure 2, Item 1) securing rear air spring(s) to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 13. Remove and replace nuts. Using a torque wrench, tighten nut to 330 – 370 lb-ft (450 – 500 N·m}. 14. Repeat Steps 12-13 for opposite side. 15. Raise vehicle, remove jack stands, and lower vehicle. 16. Close and latch hood. 17. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22554 C 2023 Navistar, Inc. Atl rights reserved. All marks are trademarks of their respective owners. 4 LABOR INFORMATION Operation Number Description Time A40-22554-1 Replace All Affected Hex Flange Lock Nuts 0.8 hr CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED Service Location COde # Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22554. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22554 Cl 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 GROUP GROUP – Enter n NOUN – Leave b umber lank – ..,_ I – C (CAUSE) – Ente r either 1. 2. 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3 . Defective p art from parts stock. . arranty Code) Enter 40. – I I WARRANTY – CN TYPE PART – En PAD – Enter 100 ter P for type part causing failure. ~ ~ UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAO I I I I OOIQ!XA!9t-) The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, VEHICLE RECALL 22554 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22554 Cl 2023 Navistar, Inc. All rights reserved. AU mar1 ter P for type part causing failure. ~ ~ UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAD I I I I 00IXll4mo The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list VEHICLE RECALL 22546 ® 2023 Navistar, Inc. AH rights reserved. All marks are trademarks of their respective owners. 6 may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22546 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7
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~~ERWCEPROCEDURE @G:!J □@□ 22524 / 22543 JANUARY, 2023 L,..;..;.._:.-~~i”‘Tl!:cT: SAFETY RECALL 22524 Variation 22543 Hex Flange Lock Nut on certain International® HV™ Series trucks built 02/21/2022 thru 08/16/2022 and certain WorkStar® model trucks built 02/21/2022 thru 05/18/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service PortalsM summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International® HV™ Series truck models built 02/21/2022 thru 08/16/2022 and certain WorkStar® model trucks built 02/21/2022 thru 05/18/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal5M with Safety Recall 22543. Also complete any other open campaigns listed on the Service Portal at this time. VEHICLE RECALL 22543 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK¾ X 16 UNF-2B 14 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support front axle on jack stands. VEHICLE RECALL 22543 Cl 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 Figure 1. Typical Steer Axle Shackle 1. Nut (3) 1 0000478673 WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access nuts (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts (Figure 1, Item 1 ). Using a torque wrench, tighten nuts to 330-370 lb-ft (450-500 N·m). 9. Repeat Steps 7-8 for opposite side. 10. Raise vehicle, remove jack stands, and lower vehicle. 11. Using Jack, raise rear axles and support vehicle on jack stands. VEHICLE RECALL 22543 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 ——– Figure 2. HAS Cross Brace 1. Nut(4) 1 0000416561 12. Access four nuts (Figure 2, Item 1) securing rear axle(s) to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 13. Remove and replace nuts one at a time. Using a torque wrench, tighten nuts to 330-370 lb-ft (450-500 N·m). 14. Repeat Steps 12 – 13 for opposite side. 15. Raise vehicle, remove jack stands, and lower vehicle. 16. Remove wheel chocks. 17. Close and latch hood. END OF SERVICE PROCEDURE VEHICLE RECALL 22543 G 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 LABOR INFORMATION Operation Number Description A40-22543-1 Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE/ DEALER RESPONSIBILITIES WARRANTY CLAIMS Time 1.0 hr COMPLETED Service Location Code I Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22543. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22543 “‘ 2023 Navistar, tnc. All rights reserved. All marks are trademarks of their respective owners. 5 GROUP GROUP – Enter n NOUN – Leave b umber lank ~ +- I – C (CAUSE)- Enter either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – arranty Code) Enter 40. — I I WARRANTY – (W TYPE PART – En PAD – Enter tx> ter P for type part causing failure. ~ – UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAO I I I I The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22543 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22543 © 2023 Navistar. Inc. All rights reserved. All marks are trademarks of their respective owners. 7 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22543 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8
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Complian 22524 I 22548 JANUARY, 2023 T: SAFETY RECALL 22524 Variation 22548 Hex Flange Lock Nut on certain International® eMV™, HV™, and MV™ Series trucks built 01/19/2022 thru 08/16/2022 and certain IC Bus® CE Series buses built 03/03/2022 thru 08/10/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service PortalsM summary tab under OPEN RECALLS. Print ready (PDF file) copy of the International Customer Letter Print ready (PDF file) copy of the IC Bus Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International® eMV™, HV™, and MV™ Series trucks built 01/19/2022 thru 08/16/2022 and IC Bus® CE Series buses built 03/03/2022 thru 08/10/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal8M with Safety Recall 22548. Also complete any other open campaigns listed on the Service Portal at this time. VEHICLE RECALL 22548 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF-2B 7 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear .:.sa1·re_ e.,v~e 11 protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22548 C 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 1 “‘ /J) — ~ -:- ‘:—- . — 1 – Q ~Le~ i ‘l —– Figure 1. Steer Axle Shackle 1. Nut (3) ——– _ _…-/4 —– 0000470673 WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access nuts (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts (Figure 1, Item 1 ). Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 N·m). 9. Repeat Steps 7 and 8 for opposite side. VEHICLE RECALL 22548 © 2023 Navistar. Inc. All rights reserved. All marks are trademarks of thefr respective owners. 3 Figure 2. TRW Pitman Arm Nut 1. Nut NOTE: If necessary, rotate steering wheel to allow for access. 10. Access Pitman arm nut (Figure 2, Item 1 ). NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 0000416569 11 . Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 N·m). 12. Raise vehicle, remove jack stands, and lower vehicle. 13. Close and latch hood. 14. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22548 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 LABOR INFORMATION Operation Number Description A40-22548-1 Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS Time 0.6 hr COMPLETED Service Locatton Code 1 Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22548. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC/ Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22548 © 2023 Navistar, Inc. All rlghts reserved. All marks are trademarks of their respective owners. 5 GROUP GROUP – Enter n NOUN – Leave b umber tank ~ -+- I – C (CAUSE) – Enter either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective p art from parts stock. – arranty Code) Enter 40. – I I WARRANTY – (W TYPE PART – En PAD – Enter 1)() ter P for type part causing failure. ~ — UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAD I I I I OIXQ)U’910 The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22548 © 2023 Navistar. Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22548 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22548 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8
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SERVICE PROCEDURE ©00 □~□~ JAN 2 0 2023 22524 / 22553 JANUARY, 2023 Com:01ia SAFETY RECALL 22524 Variation 22553 Hex Flange Lock Nut on certain International® HV™ Series trucks built 03/28/2022 thru 08/02/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal8M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/or suspension locations may have not been properly formed and heat treated to Navistar specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This safety recall involves certain International® HV™ Series trucks built 03/28/2022 thru 08/02/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal5M with Safety Recall 22553. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT, HEX FLGD LOCK 3/4 X 16 UNF 9 VEHICLE RECALL 22553 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and / or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine / vehicle components to cool before servicing. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. VEHICLE RECALL 22553 O 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 Figure 1. TRW Pitman Arm Nut 1. Nut NOTE: If necessary, rotate steering wheel to allow for access. 6. Access Pitman arm nut (Figure 1, Item 1 ). 0000476589 NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 7. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 N-m). 8. Using jack, raise rear axles and support vehicle on jack stands. VEHICLE RECALL 22553 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 ——— — — ——- Figure 2. HAS Cross Brace 1. Nut(4) OC-00476567 9. Access four nuts (Figure 2, Item 1) securing rear axle(s) to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 10. Remove and replace nuts one at a time. Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 N-m). 11. Repeat Steps 9-10 for opposite side. 12. Raise vehicle, remove jack stands, and lower vehicle. 13. Close and latch hood. 14. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22553 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 LABOR INFORMATION Operation Number Description Time A40-22553-1 Replace All Affected Hex Flange Lock Nuts 0.7 hr CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE/ DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED Service Location Code’ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22553. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22553 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 GROUP GROUP – Enter n NOUN – Leave b umber lank -: …,._ I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective p art from parts stock. – arranty Code) Enter 40. I I WARRANTY – rN TYPE PART – En PAD – Enter 1)() ter P for type part causing failure. — ~ ~ UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAD I I I I -1- The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22553 C 2023 Navistar, Inc. All rights reserved. AU marks are trademarks of their respective owners. 6 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22553 © 2023 Navistar, lnc. All rights reserved. All marks are trademarks of their respective owners. 7 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22553 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8
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JAN 2 0 2023 22524 I 22545 JANUARY, 2023 SAFETY RECALL 22524 Variation 22545 Hex Flange Lock Nut on certain International® HV™ Series trucks built 03/15/2022 thru 05/09/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal8M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International® HVTU Series trucks built 03/15/2022 thru 05/09/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service PortalsM with Safety Recall 22545. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT, HEX FLGD LOCK 3/4 X 16 UNF 17 VEHICLE RECALL 22545 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine/ vehicle components to cool before servicing. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22545 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 Figure 1. Typical Front Steer Axle Shackle (Driver-Side) 1. Nut(3) 00004m73 WARNING! To prevent personal injury and I or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access front steer axle shackle nuts (Figure 1, Item 1) securing front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts. Using a torque wrench and backup wrench positioned on bolt, tighten three nuts to 330 – 370 lb-ft (450 – 500 N·m). 9. Repeat Steps 7-8 for opposite side. VEHICLE RECALL 22545 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 Figure 2. Sheppard Main Steering Gear Mounting Nuts (Driver-Side) 1. Nut (3) 10. Access main steering gear mounting nuts (Figure 2, Item 1). 11. Remove only one mounting nut at a time. Discard nut. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 12. Install new mounting nut. OOOCk 785 71 13. Using a torque wrench and backup wrench positioned on bolt, tighten mounting nut to 330 – 370 lb-ft (450 – 500 N·m). 14. Repeat Steps 11-13 for additional mounting nuts. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 15. Raise vehicle, remove jack stands, and lower vehicle. 16. Using jack, raise rear axles and support vehicle on jack stands. VEHICLE RECALL 22545 e 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 —— —— Figure 3. HAS Cross Brace 1. Nut (4) 000047Gli87 17. Access four nuts (Figure 3, Item 1) securing rear axle(s) to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 18. Remove and replace nuts one at a time. Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 N·m). 19. Repeat Steps 17-18 for opposite side. 20. Raise vehicle, remove jack stands, and lower vehicle. 21. Close and latch hood. 22. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22545 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 LABOR INFORMATION Operation Number Description Time A40-22545-1 Replace All Affected Hex Flange Lock Nuts 1.1 hrs CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED Service Location Code, Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22545. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces/ amount used during each repair. VEHICLE RECALL 22545 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 GROUP GROUP – Enter n umber NOUN – Leave b lank – +- I – C (CAUSE) – Ente r either 1, 2. 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defedive p art from parts stock. – arranty Code) Enter 40. ~ I I WARRANTY-rt” TYPE PART – En PAO – Enter 1>0 ter P for type part causing failure. : -~ UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAO I I I II UIIIIU1Hl> The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, VEHICLE RECALL 22545 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22545 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8
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JAN 2 0 2023 22524 I 22536 JANUARY, 2023 SAFETY RECALL 22524 Variation 22536 Hex Flange Lock Nut on certain International® HV™ Series trucks built 01/27/2022 thru 08/12/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal5M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain lnternationali!l HVT” Series trucks built 01/27/2022 thru 08/12/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal8M with Safety Recall 22536. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT, HEX FLGD LOCK 3/4 X 16 UNF 3 VEHICLE RECALL 22536 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine / vehicle components to cool before servicing. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. VEHICLE RECALL 22536 © 2023 Navrstar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 0000<78$71 Figure 1. Sheppard Main Steering Gear Mounting Nuts (Driver-Side) 1. Main steering gear mounting nut (3) 6. Access main steering gear mounting nuts (Figure 1, Item 1 ). 7. Remove only one mounting nut at a time. Discard nut. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Install new mounting nut. 9. Using a torque wrench and backup wrench positioned on bolt, tighten mounting nut to 330 – 370 lb-ft (450 – 500 N·m). 10. Repeat Steps 7-9 for additional mounting nuts. 11 . Close and latch hood. 12. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number Description A40-22536-1 Replace All Affected Hex Flange Lock Nuts VEHICLE RECALL 22536 Time 0.3 hr © 2023 Navistar, Inc. All rights reserved. All mar1
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~~S~RVICEPROCEDURE @~ O®□~ JAN 2 0 2023 22524 I 22537 JANUARY, 2023 l:r…:~~ .rr~~~li:;an~c~~~CI,T: SAFETY RECALL 22524 Variation 22537 Hex Flange Lock Nut on certain International® HX® Series trucks built 02/22/2022 thru 08/16/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal8M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain lnternational1l HX® Series trucks built 02/22/2022 thru 08/16/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service PortalsM with Safety Recall 22537. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT, HEX FLGD LOCK 3/4 X 16 UNF 4 VEHICLE RECALL 22537 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and / or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine/ vehicle components to cool before servicing. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. VEHICLE RECALL 22537 0 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 0000476~72 Figure 1. Sheppard Main Steering Gear Mounting Nuts (Driver-Side) 1. Main steering gear mounting nut ( 4) 6. Access main steering gear mounting nuts (Figure 1, Item 1 ). 7. Remove only one mounting nut at a time. Discard nut. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Install new mounting nut. 9. Using a torque wrench and backup wrench positioned on bolt, tighten mounting nut to 330 – 370 lb-ft (450 – 500 N·m). 10. Repeat Steps 7-9 for additional mounting nuts. 11. Close and latch hood. 12. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22537 © 2023 Navistar, Inc. All rights reserved. AU marks are trademarks of their respective owners. 3 LABOR INFORMATION Operation Number Description Time A40-22537-1 Replace All Affected Hex Flange Lock Nuts 0.4 hr CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE/ DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED service Lotatlon Code, Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22537. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22537 lO 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 GROUP GROUP – Enter n NOUN – Leave b umber lank ~ ._ I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective p art from parts stock. – arranty Code) Enter 40. – I I WARRANTY – (W TYPE PART – En PAD – Enter 1)() ter P for type part causing failure. ::: — UNITED STATES AND POSSESSIONS NOUN C WARR TP PAO I I I I 0000041910 The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22537 © 2023 Navtstar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner referring to this recall number. VEHICLE RECALL 22537 ©l 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22537 © 2023 Navistar, Inc. All rights reserved. Alf marks are trademarks of their respective owners. 7
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JAN 2 0 2023 22524 / 22550 JANUARY, 2023 SAFETY RECALL 22524 Variation 22550 Hex Flange Lock Nut on certain International® LT®, RH™, and LoneStar® Series trucks built 02/13/2022 thru 08/16/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal8M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and / or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International® LT®, RH”‘, and LoneStar® Series truck models built 02/13/2022 thru 08/16/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal8 M with Safety Recall 22550. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF-2B 22 VEHICLE RECALL 22550 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE WARNING! To prevent personal injury and/ or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and/ or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and / or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22550 C 2023 Navistar, Inc. AU rights reserved. All marks are trademarks of their respective owners. 2 1 OO(J(),178570 Figure 1. Steer Axle Shackle and U-Bolt 1. Nut (3) 2. U-bolt nut (4, 2 not shown) WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access nut (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts (Figure 1, Item 1 ). Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 N•m). 9. Repeat Steps 7-8 for the opposite side. VEHICLE RECALL 22550 © 2023 Navistar, Inc. AU rights reserved. All marks are trademarks of their respective owners. 3 0000400490 Figure 2. U-Bolt Torque Sequence 10. Access nuts securing U-bolt to axle (Figure 1, Item 2). 11. Is vehicle equipped with Hendrickson STEERTEK™ Axle? a) Vehicle equipped with Hendrickson STEERTEK™ Axle. Proceed to Step 12. b) Vehicle NOT equipped with Hendrickson STEERTEK”” Axle. Proceed to Step 13. VEHICLE RECALL 22550 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 NOTE: U-bolt nuts require multiple stages of tightening to ensure proper installation. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 12. Vehicles equipped with Hendrickson STEERTEK™ Axle, remove and replace U-bolt nuts one at a time. Using a torque wrench, tighten U-bolt nuts using torque sequence (Figure 2): a) Tighten nuts to 15 lb-ft (20 N·m) b) Tighten nuts to 100 lb-ft (135 N·m) c) Tighten nuts to 200 lb-ft (270 N-m) d) Tighten nuts to 300 lb-ft (405 N·m) e) Tighten nuts to 400 lb-ft (540 N·m) NOTE: U-bolt nuts require multiple stages of tightening to ensure proper installation. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 13. Vehicles not equipped with Hendrickson STEERTEK™ Axle, remove and replace U-bolt nuts one at a time. Using a torque wrench, tighten U-bolt nuts using torque sequence (Figure 2): a) Tighten nuts to 15 lb-ft (20 N•m) b) Tighten nuts to 100 lb-ft (135 N·m) c) Tighten nuts to 200 lb-ft (270 N·m) d) Tighten nuts to 300 lb-ft (405 N·m) 14. Repeat Steps 11-13 for opposite side. 15. Raise front of vehicle, remove jacks and lower vehicle. 16. Using jack, raise rear axles and support vehicle on jack stands. VEHICLE RECALL 22550 ~ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of thetr respective owners. 5 ——– Figure 3. HAS Cross Brace 1. Nut (4) —–,:o\.. – …JV 000047ll507 17. Access four nuts (Figure 3, Item 1) securing rear axle(s) to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 18. Remove and replace nuts one at a time. Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 N·m). 19. Repeat Steps 17 and 18 for opposite side. 20. Raise vehicle, remove jack stands, and lower vehicle. 21. Close and latch hood. 22. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22550 © 2023 Navistar, Inc. AU rights reserved. All marks are trademarks of their respective owners. 6 LABOR INFORMATION Operation Number Description A40-22550-1 Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE/ DEALER RESPONSIBILITIES WARRANTY CLAIMS I Time I 2.2 hrs COMPLETED Service Location Code , Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22550. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC/ Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22550 ©) 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 GROUP – Enter nu mber NOUN – Leave b lank ~ .__ GROUP I I I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – WARRANTY – (Wa rranty Code) Enter 40. ..; TYPE PART – En PAD – Enter 1lO ler P for type part causing failure. …;: — NOUN C WARR. TP PAD I I I I 000004 7910 UNITED STATES AND POSSESSIONS The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22550 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22550 © 2023 Navistar, Inc. All nghts reserved. All marks are trademarks of their respective owners. 9 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22550 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 10
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~~ERWCEPROCEDURE ©~ □®□@ JAN 2 0 2023 22524 / 22539 JANUARY, 2023 SAFETY RECALL 22524 Variation 22539 Hex Flange Lock Nut on certain International® HV™ Series trucks built 01/28/2022 thru 08/08/2022. CUSTOMER LETTER Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal5M summary tab under OPEN RECALLS. A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International$ HV™ Series truck models built 01/28/2022 thru 08/08/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal5M with Safety Recall 22539. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK¾ X 16 UNF-2B 4 VEHICLE RECALL 22539 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and I or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine I vehicle components to cool before servicing. WARNING! To prevent personal injury and / or death, or damage to property, keep flames or sparks away from vehicle and do not smoke while servicing the vehicle’s batteries. Batteries expel explosive gases. WARNING! To prevent personal injury and / or death, or damage to property, remove the ground cable from the negative terminal of the battery box before disconnecting any electrical components. Always connect the ground cable last. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. VEHICLE RECALL 22539 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 5. Using jack, raise rear axle and support vehicle on jack stands. Figure 1. Typical HAS Single Axle Cross Brace 1. Nut (2) 6. Access two nuts (Figure 1, Item 1) securing rear axle(s) to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 7. Remove and replace nuts one at a time. Using a torque wrench, tighten nuts to 150-205 lb-ft (203-278 N-m). 8. Repeat steps 6-7 for opposite side. VEHICLE RECALL 22539 OOOOC111568 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 9. Raise vehicle, remove jack stands, and lower vehicle. 1 O. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number I Description Time A40-22539-1 I Replace All Affected Hex Flange Lock Nuts 0.5 hr CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED Service Location COde ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22539. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22539 © 2023 Navistar, Inc. All rights reserved. All marlI model trucks built 01/18/2022 thru 08/16/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal8M with Safety Recall 22531. Also complete any other open campaigns listed on the Service Portal at this time. VEHICLE RECALL 22531 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF•2B 6 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, If the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22531 e 2023 Navistar, Inc. All lights reserved. All marks are trademarks of their respective owners. 2 1 0….. 0…., __ ___ ————- 0 – – . — Q r1Jle~ 0 l..’;’l I Figure 1. Typical Steer Axle Shackle 1. Nut (3) 1 …—-i1. ————- 000047eli73 WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access nuts (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts (Figure 1, Item 1 ). Using a torque wrench, tighten nuts to 330-370 lb-ft (450-500 N•m). 9. Repeat Steps 7 and 8 for opposite side. 10. Raise vehicle, remove jack stands, and lower vehicle. VEHICLE RECALL 22531 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 11. Close and latch hood. 12. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number Description I Time A40-22531-1 Replace All Affected Hex Flange Lock Nuts I 0.6 hr CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED Service LocaUon Code’ Warranty claim expense· is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22531. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC/ Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22531 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 GROUP GROUP – Enter nu mber NOUN – Leave b lank ~ ~ I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – arranty Code) Enter 40. ~ I I WARRANTY-c,,I TYPE PART – En PAD – Enter 1>0 ter P for type part causing failure. : — UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAD I I I I The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22531 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22531 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22531 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7
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SERVICE PROCEDURE @~ □~□® JAN 2 0 2023 22524 / 22535 JANUARY, 2023 LC:.;o;;.:,;m;,;,::P;;.:,;li;;;;an~~~~T: SAFETY RECALL 22524 Variation 22535 Hex Flange Lock Nut on certain International® HV™ Series trucks built 01/21/2022 thru 08/16/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal8M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and I or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International® HV”‘ Series trucks built 01/21/2022 thru 08/16/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service PortatsM with Safety Recall 22535. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT, HEX FLGD LOCK 3/4 X 16 UNF 6 VEHICLE RECALL 22535 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine / vehicle components to cool before servicing. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. VEHICLE RECALL 22535 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 0000476~71 Figure 1. Sheppard Main Steering Gear Mounting Nuts (Driver-Side) 1. Main steering gear mounting nut (3) 6. Access main steering gear mounting nuts (Figure 1, Item 1 ). 7. Remove only one mounting nut at a time. Discard nut. NOTE: After installation of each nutt ensure at least one thread is protruding past the top edge of the nut. 8. Install new mounting nut. 9. Using a torque wrench and backup wrench positioned on bolt, tighten mounting nut to 330 – 370 lb-ft (450 – 500 N·m). 10. Repeat Steps 7-9 for additional mounting nuts. VEHICLE RECALL 22535 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 0000471Rl66 Figure 2. Sheppard Slave Steering Gear Mounting Nuts (Passenger-Side) 1. Slave steering gear mounting nut (3) 11. Access slave steering gear mounting nuts (Figure 2, Item 1 ). 12. Remove only one mounting nut at a time. Discard nut. 13. Install new mounting nut. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 14. Using a torque wrench and backup wrench positioned on bolt, tighten mounting nut to 330 – 370 lb-ft (450 – 500 N·m). 15. Repeat Steps 12 -15 for additional mounting nuts. 16. Close and latch hood. 17. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22535 t!> 2023 Navistar, Inc. All rights reserved. AU marks are trademarks of their respective owners. 4 LABOR INFORMATION Operation Number Description Time A40-22535-1 Replace All Affected Hex Flange Lock Nuts 0.5 hr CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE/ DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED Service Location Code ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22535. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC/ Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22535 @ 2023 Navistar, fnc. All rights reserved. All marks are trademarks of their respective owners. 5 GROUP GROUP – Enter n umber NOUN – Leave b lank ~ +- I – C (CAUSE) – Ente 1, Inspected r either 1, 2, 3. (See below) (No repair required). 2. Inspected and repaired. 3. Defective p art from parts stock. – arranty Code) Enter 40. _ I I WARRANTY – (W TYPE PART – En PAD- Enter 1lO ter P for type part causing failure. ,:: ~ ~ UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAO I I I I 00000471110 The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list VEHICLE RECALL 22535 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22535 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7
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~®~~0~RWCEPROCEDURE JAN 2 0 2023 22524 I 22555 JANUARY, 2023 Compliance Dept SUBJECT: SAFETY RECALL 22524 Variation 22555 Hex Flange Lock Nut on certain International® HV™ Series trucks built 03/17/2022 thru 07/25/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal5M summary tab under OPEN RECALLS. Print ready (PDF file} copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International® HV™ Series trucks built 03/17/2022 thru 07/25/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service PortalsM with Safety Recall 22555. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK¾ X 16 UNF-2B 14 VEHICLE RECALL 22555 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine/ vehicle components to cool before servicing. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. VEHICLE RECALL 22555 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 OOOG478$71 Figure 1. Sheppard Main Steering Gear Mounting Nuts (Driver-side) 1. Main steering gear mounting nut (3) 6. Access main steering gear mounting nuts (Figure 1, Item 1 ). 7. Remove only one mounting nut at a time. Discard nut. NOTE: After installation of each nut, ensure at least one thread Is protruding past the top edge of the nut. 8. Install new mounting nut. 9. Using a torque wrench and backup wrench positioned on bolt, tighten mounting nut to 330 – 370 lb-ft (450 – 500 N•m). 10. Repeat steps 7 – 9 for additional mounting nuts. VEHICLE RECALL 22555 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 Figure 2. Sheppard Slave Steering Gear Mounting Nuts (Passengerside) 1. Slave steering gear mounting nut (3) 11. Access slave steering gear mounting nuts (Figure 2, Item 1 ). 12. Remove only one mounting nut at a time. Discard nut. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 13. Install new mounting nut. 14. Using a torque wrench and backup wrench positioned on bolt, tighten mounting nut to 330 – 370 lb-ft (450 – 500 N-m). 15. Repeat Steps 12-14 for additional mounting nuts. 16. Using jack, raise rear axles and support vehicle on jack stands. VEHICLE RECALL 22555 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 ——— ———- Figure 3. HAS Cross Brace 1. Nuts(4) 000047″6117 17. Access four nuts (Figure 3, Item 1) securing rear springs to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 18. Remove and replace nuts. Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 N·m). 19. Repeat Steps 17-18 for opposite side. 20. Raise vehicle, remove jack stands, and lower vehicle. VEHICLE RECALL 22555 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 21. Close and latch hood. 22. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number Description l A40-22555-1 Replace All Affected Hex Flange Lock Nuts I CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. Time 0.9 hr COMPLETED service Location COde ‘ ADMINISTRATIVE/ DEALER RESPONSIBILITIES WARRANTY CLAIMS Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22555. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces/ amount used during each repair. VEHICLE RECALL 22555 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 I I GROUP NOUN C WARR. TP PAD GROUP – Enter number .,…_ I I I I I I NOUN – Leave blank .~. ————• – C (CAUSE)- Enter either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – WARRANTY – (Warranty Code) Enter 40. ◄~————‘ TYPE PART – Enter P for type part causing failure. ◄:….———–‘ PAD- Enter 1)() .~. ————————‘ OOCID”111>l UNITED STATES AND POSSESSIONS The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22555 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22555 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22555 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 9 .
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JAN 2 0 2023 22524 / 22552 Compliance Dept JANUARY, 2023 T: SAFETY RECALL 22524 Variation 22552 Hex Flange Lock Nut on certain International® LT®, RH™, and LoneStar® Series trucks built 02/13/2022 thru 08/16/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal8M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International® LT®, RHTU, and LoneStar® Series truck models built 02/13/2022 thru 08/16/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal5M with Safety Recall 22552. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF-2B 15 VEHICLE RECALL 22552 @2023 Navistar, Inc. AH rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) rriay be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and I or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine/ vehicle components to cool before servicing. WARNING! To prevent personal injury and / or death, or damage to property, keep flames or sparks away from vehicle and do not smoke while servicing the vehicle’s batteries. Batteries expel explosive gases. WARNING! To prevent personal injury and / or death, or damage to property, remove the ground cable from the negative terminal of the battery box before disconnecting any electrical components. Always connect the ground cable last. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. VEHICLE RECALL 22552 © 2023 Navistar, Inc. All rights reserved. AU marks are trademarks of their respective owners. 2 6. Using jack, raise front axle and support vehicle on jack stands. 0 0 ———- 0 — -It;.~:~ Q ,JI,~- 8 c_e ~ I ‘) ———— Figure 1. Steer Axle Shackle and U-Bolt 1. Nut (3) 2. U-bolt nut (4 total, 2 not shown) 1 —— 0000076$70 WARNING! To prevent personal inJury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access three nuts (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts. Using a torque wrench, tighten three nuts to 330 – 370 lb-ft (450 – 500 N•m}. 9. Repeat Steps 7-8 for opposite side. VEHICLE RECALL 22552 © 2023 Navistar, Inc. AH rights reserved. All marks are trademarks of their respective owners. 3 Figure 2. U-Bolt Torque Sequence 10. Access four nuts securing U-bolt to axle (Figure 1, Item 2). 11. Is vehicle equipped with Hendrickson STEERTEK™ Axle? a) Vehicle equipped with Hendrickson STEERTEK™ Axle, proceed to Step 12. b) Vehicle NOT equipped with Hendrickson STEERTEK™ Axle, proceed to Step 13. VEHICLE RECALL 22552 0 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 0000400490 NOTE: U-bolt nuts will require multiple stages of tightening to ensure proper installation. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 12. Remove and replace U-bolt nuts one at a time. Using a torque wrench, tighten U-bolt nuts using torque sequence (Figure 2): a) Tighten nuts to 15 lb-ft (20 N·m) b) Tighten nuts to 100 lb-ft (135 N·m) c) Tighten nuts to 200 lb-ft (270 N·m) d) Tighten nuts to 300 lb-ft (405 N·m) e) Tighten nuts to 400 lb-ft (540 N•m) NOTE: U-bolt nuts will require multiple stages of tightening to ensure proper installation. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 13. Vehicles not equipped with Hendrickson STEERTEKTM Axle, remove and replace U-bolt nuts one at a time. Using a torque wrench, tighten U-bolt nuts using torque sequence (Figure 2): a) Tighten nuts to 15 lb-ft (20 N•m) b) Tighten nuts to 100 lb-ft (135 N·m) c) Tighten nuts to 200 lb-ft (270 N•m) d) Tighten nuts to 300 lb-ft (405 N·m) 14. Repeat Steps 12-13 for opposite side. VEHICLE RECALL 22552 © 2023 Navistar. Inc. All rights reserved. All marks are trademarks of their respective owners. 5 Figure 3. Pitman Arm Nut 1. Nut NOTE: If necessary, rotate steering wheel to allow for access. 15. Access Pitman arm nut (Figure 3, Item 1 ). 000047G:i69 NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 16. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 N-m). 17. Raise vehicle, remove jack stands, and lower vehicle. 18. Close and latch hood. 19. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22552 IO 2023 Navistar, Inc. AH rights reserved. All marks are trademarks of their respective owners. 6 LABOR INFORMATION Operation Number Description Time A40-22552-1 Replace All Affected Hex Flange Lock Nuts 1.8 hrs CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETEO Service Location Code’ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22552. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces/ amount used during each repair. VEHICLE RECALL 22552 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 GROUP GROUP – Enter nu mber NOUN – Leave b lank ~ +- I – C (CAUSE) – Ente r either 1, 2, 3 . (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – arranty Code) Enter 40. ~ I I WARRANTY – r,t,/ TYPE PART – En PAD – Enter 1)() ter P for type part causing failure. ….; – UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAD I I l I The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22552 e 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22552 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 9 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22552 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 10
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~~RWCEPROCEDURE ©~ □@□@ JAN 2 0 2023 22524 I 22547 JANUARY, 2023 SAFETY RECALL 22524 Variation 22547 Hex Flange Lock Nut on a certain IC Bus® RE Series commercial bus built on 05/12/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal5M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This safety recall involves certain IC Bus® RE Series Commercial Bus models built on 05/12/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal8Mwith Safety Recall 22547. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK ¾X 16 UNF-28 10 VEHICLE RECALL 22547 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE WARNING! To prevent personal mJury and I or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and I or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and I or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22547 Cl 2023 Navistar, Inc. All rights reserved. AU marks are trademarks of their respective owners. 2 1 0 a,.._, —— ~~ -: . – ‘ -Q — r,’ Le~ e ·–. I —- Figure 1. Steer Axle Shackle 1. Nut (3) ———— _–/4 —- 1 0000476673 WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 6. Access nuts (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 7. Remove and replace nuts (Figure 1, Item 1). Using a torque wrench, tighten nuts to 330 – 370 lb-ft (450 – 500 N-m). 8. Repeat Steps 6 and 7 for opposite side. VEHICLE RECALL 22547 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 0000478640 Figure 2. TRW Pitman Arm Nut and Steering Gear Mounting 1 . Pitman arm nut 2. Steering gear mounting nut (3) NOTE: If necessary, rotate steering wheel to allow for access. 9. Access Pitman arm nut (Figure 2, Item 1) securing pinch bolt. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 10. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 N·m). 11. Access three steering gear mounting nuts (Figure 2, Item 2). NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 12. Remove and replace nuts one at a time. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330 – 370 lb-ft (450 – 500 N·m). VEHICLE RECALL 22547 ©l 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 13. Raise vehicle, remove jack stands, and lower vehicle. 14. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number Description Time A40-22547-1 Replace All Affected Hex Flange Lock Nuts. 0.8 hr CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED Service Location COde ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22547. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC/ Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22547 <0 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 GROUP GROUP – Enter nu mber NOUN – Leave b lank – ~ +– I – C (CAUSE) – Ente r either 1. 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective p art from parts stock. – arranty Code) Enter 40. -~ I WARRANTY – 0N TYPE PART – En PAD – Enter 1lO ter P for type part causing failure. – UNITED STATES AND POSSESSIONS I -~ NOUN C WARR. TP PAD I I I I QOCICIC4rnO The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22547 Cl 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22547 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVIST AR1 INC. VEHICLE RECALL 22547 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8 ************************************************************************************************************** —-~~~S ERVICE PROCEDURE @~ □~□@ JAN 2 0 2023 Compliance 22524 I 22540 JANUARY, 2023 SAFETY RECALL 22524 Variation 22540 Hex Flange Lock Nut on certain International® HV™ and MV111 Series trucks built 01/19/2022 thru 08/16/2022 and certain IC Bus® FE Chassis built 02/22/2022 thru 06/20/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service PortalsM summary tab under OPEN RECALLS. Print ready (PDF file) copy of the International Customer Letter Print ready (PDF file) copy of the IC Bus Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This safety recall involves certain International® HVTN and MVTN Series truck models built 01/19/2022 thru 08/16/2022 and certain IC Bus® FE Chassis models built 02/22/2022 thru 06/20/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal5M with Safety Recall 22540. Also complete any other open campaigns listed on the Service Portal at this time. VEHICLE RECALL 22540 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK ¾ X 16 UNF-2B 10 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine/ vehicle components to cool before servicing. WARNING! To prevent personal injury and / or death, or damage to property, keep flames or sparks away from vehicle and do not smoke while servicing the vehicle’s batteries. Batteries expel explosive gases. WARNING! To prevent personal injury and / or death, or damage to property, remove the ground cable from the negative terminal of the battery box before disconnecting any electrical components. Always connect the ground cable last. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. VEHICLE RECALL 22540 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. Figure 1. Typical Steer Axle Shackle 1. Nut (3) 1 WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access three nuts (Figure 1, Item 1) securing the front steer axle shackle. VEHICLE RECALL 22540 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 0000476$73 NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts one at a time. Using a torque wrench, tighten three nuts to 330-370 lb-ft (450-500 N•m). 9. Repeat Steps 7-8 for opposite side. 10. Raise vehicle, remove jack stands, and lower vehicle. 11. Using jack, raise rear axles and support vehicle on jack stands. Figure 2. HAS Single Axle Cross Brace 1. Nut (2) IJ000676568 12. Access two nuts (Figure 2, Item 1) securing rear axle(s) to cross brace. VEHICLE RECALL 22540 © 2023 Navistar, Inc. AH rights reserved. An marks are trademarks of their respective owners. 4 NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 13. Remove and replace nuts one at a time. Using a torque wrench, tighten three nuts to 150-205 lb-ft (203-278 N·m). 14. Repeat Steps 12-13 on opposite side. 15. Raise vehicle, remove jack stands, and lower vehicle. 16. Close and latch hood. 17. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number Description A40-22540-1 Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. Time 0.8 hr COMPLETED Service Location Code ‘ ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22540. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC/ Recall claims. VEHICLE RECALL 22540 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces/ amount used during each repair. GROUP GROUP – Enter nu mber NOUN – Leave b lank ~ .._ I – C (CAUSE)- Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – arranty Code) Enter 40. ::: I WARRANTY – CN TYPE PART – En PAD – Enter 1)() ter P for type part causing failure. – UNITED STATES AND POSSESSIONS I — NOUN C WARR. TP PAD I I I I 0000047~10 The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22540 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected plier to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22540 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22540 © 2023 Navistar, Inc. All rights reserved. AU marks are trademarks of their respective owners. 8 ************************************************************************************************************** @G:[] □§□ JAN 2 0 2023 RV/CE PROCEDURE 22524 I 22541 JANUARY, 2023 Compliance Dept SUBJECT: SAFETY RECALL 22524 Variation 22541 Hex Flange Lock Nut on certain International® MVT .. Series trucks built 01/21/2022 thru 07/26/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal5M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This safety recall involves certain lnternationat@ MV”” Series truck models built 01/21/2022 thru 07/26/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal5M with Safety Recall 22541 . Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF-2B 11 VEHICLE RECALL 22541 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and / or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22541 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 Figure 1. Typical Steer Axle Shackle 1. Nut(3) 0000416673 WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access nuts (Figure 1, Item 1) securing the front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts (Figure 1, Item 1 ). Using a torque wrench, tighten nuts to 330-370 lb-ft (450-500 N·m). 9. Repeat Steps 7 and 8 for opposite side. VEHICLE RECALL 22541 © 2023 Navistar, tnc. All rights reserved. All marks are trademarks of their respective owners. 3 ——- ——- ——- Figure 2. TRW Pitman Arm Nut 1. Nut NOTE: If necessary, rotate steering wheel to allow for access. 10. Access Pitman arm nut (Figure 2, Item 1 ). NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 01)0()478569 11. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330-370 lb-ft (450-500 N•m). 12. Raise vehicle, remove front axle jack stands, and lower vehicle. 13. Using jack, raise rear axles and support vehicle on jack stands. VEHICLE RECALL 22541 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 Figure 3. Cross Brace 1. Nut (2) 14. Access two nuts (Figure 3, Item 1) securing rear axle(s) to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 15. Remove and replace nuts one at a time. Using a torque wrench, tighten nuts to 150-205 lb-ft (203-278 N·m). 16. Repeat Steps 14 through 15 for opposite side. 17. Raise vehicle, remove jack stands, and lower vehicle. 18. Close and latch hood. 19. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22541 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 0000476568 LABOR INFORMATION Operation Number Description A40-22541-1 Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked wjth a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS Time 0.6 hr COMPLETED Service Location Code ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22541. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22541 @2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 GROUP GROUP – Enter n umber NOUN – Leave b lank ~ +- I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective p art from parts stock. – arranty Code) Enter 40. I WARRANTY – (W TYPE PART – En PAO – Enter 1X> ter P for type part causing failure. — UNITED STATES AND POSSESSIONS I ~ – NOUN C WARR. TP PAD I I I I OIIXl341PIO The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22541 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain Information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22541 @ 2023 Navistar, Inc. All rights reserved. AU marks are trademarks of their respective owners. 8 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22541 © 2023 Navistar, Inc. All rfghts reserved. All marks are trademarks of their respective owners. 9
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~@~OO□@~ ~RWCEPROCEDURE JAN 2 0 2023 Compliance Dept SUBJECT: SAFETY RECALL 22524 I 22549 JANUARY, 2023 Hex Flange Lock Nut on certain International® LT® and RH™ Series trucks built 04/22/2022 thru 08/10/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal5M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This safety recall involves certain International® LT® and RH'” Series trucks built 04/22/2022 thru 08/10/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal8M with Safety Recall 22549. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF-2B 18 VEHICLE RECALL 22549 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and / or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22549 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 0000<76570 Figure 1. Steer Axle Shackle and U-Bolt 1. Nut (3) 2. U-bolt nut (4, 2 not shown) WARNING! To prevent personal mJury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access nuts (Figure 1, Item 1) securing front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts (Figure 1, Item 1 ). Using a torque wrench, tighten nuts to 330-370 lb-ft {450-500 N•m). 9. Repeat Steps 7-8 for opposite side. VEHICLE RECALL 22549 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 Figure 2. U-Bolt Torque Sequence 10. Access nuts securing U-bolt to axle (Figure 1, Item 2). 11. Is vehicle equipped with Hendrickson STEERTEK™ Axle? a) Vehicle equipped with Hendrickson STEERTEK™ Axle. Proceed to Step 12. b) Vehicle NOT equipped with Hendrickson STEERTEK™ Axle. Proceed to Step 13. VEHICLE RECALL 22549 Cl 2023 Navistar, Inc. AH rights reserved. All marks are trademarks of their respective owners. 4 0000400490 NOTE: U-bolt nuts require multiple stages of tightening to ensure proper installation. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 12. Vehicles equipped with Hendrickson STEERTEK™ Axle, remove and replace U-bolt nuts one at a time. Using a torque wrench, tighten U-bolt nuts using torque sequence (Figure 2): a) Tighten nuts to 15 lb-ft (20 N·m) b) Tighten nuts to 100 lb-ft (135 N-m) c) Tighten nuts to 200 lb-ft (270 N·m) d) Tighten nuts to 300 lb-ft (405 N·m) e) Tighten nuts to 400 lb-ft (540 N•m) NOTE: U-bolt nuts require multiple stages of tightening to ensure proper installation. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 13. Vehicles not equipped with Hendrickson STEERTEK™ Axle, remove and replace U-bolt nuts one at a time. Using a torque wrench, tighten U-bolt nuts using torque sequence (Figure 2): a) Tighten nuts to 15 lb-ft (20 N·m) b) Tighten nuts to 100 lb-ft (135 N-m) c) Tighten nuts to 200 lb-ft (270 N-m) d) Tighten nuts to 300 lb-ft (405 N·m) 14. Repeat Steps 11-13 for opposite side. 15. Raise front of vehicle, remove jack stands, and lower vehicle. 16. Using jack, raise rear axles and support vehicle on jack stands. VEHICLE RECALL 22549 @2023 Navistar, Inc. AH rights reserved. All marks are trademarks of their respective owners. 5 Figure 3. HAS Single Axle Cross Brace 1. Nut (2) I I ”-.j I 00004785611 17. Access two nuts (Figure 3, Item 1) securing rear axle(s) to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 18. Remove and replace nuts one at a time. Using a torque wrench, tighten nuts to 150-205 lb-ft (203-278 N·m). 19. Repeat Steps 17 and 18 for opposite side. 20. Raise vehicle, remove jack stands, and lower vehicle. 21. Close and latch hood. 22. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22549 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 LABOR INFORMATION Operation Number Description A40-22549-1 Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS Time 2.0 hrs COMPLETED Service Locauon Code , Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22549. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces I amount used during each repair. VEHICLE RECALL 22549 @ 2023 Navlstar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7 GROUP GROUP – Enter n umber NOUN – Leave b lank ~ +- I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected 2. Inspected 3 .. Defective (No repair required). and repaired. part from parts stock. – arranty Code) Enter 40. ~ I I WARRANTY – (W TYPE PART – En PAO – Enter 1lO ter P for type part causing failure. ~ ~ UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAO I I I I OOIJOC
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~~ERWCEPROCEDURE @[]:[) □@□@ JAN 2 0 2023 22524 I 22542 JANUARY, 2023 CT: SAFETY RECALL 22524 Variation 22542 Hex Flange Lock Nut on certain International® HV™ Series trucks built 04/07/2022 thru 06/16/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal8M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This Safety Recall involves certain International® HV™ Series trucks built 04/07/2022 thru 06/16/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service PortalsM with Safety Recall 22542. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT, HEX FLGD LOCK 3/4 X 16 UNF 13 VEHICLE RECALL 22542 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine / vehicle components to cool before servicing. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. 6. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22542 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 Figure 1. Typical Front Steer Axle Shackle (Driver-side) 1. Nut (3) 1 0000476$73 WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 7. Access front steer axle shackle nuts (Figure 1, Item 1) securing front steer axle shackle. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Remove and replace nuts. Using a torque wrench and backup wrench positioned on bolt, tighten three nuts to 330 – 370 lb-ft (450 – 500 N·m). 9. Repeat Steps 7-8 for opposite side. VEHICLE RECALL 22542 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 0000478571 Figure 2. Sheppard Main Steering Gear Mounting Nuts (Driver-side) 1. Main steering gear mounting nut (3) 10. Access main steering gear mounting nuts (Figure 2, Item 1). 11. Remove only one mounting nut at a time. Discard nut. 12. Install new mounting nut. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 13. Using a torque wrench and backup wrench positioned on bolt, tighten mounting nut to 330 – 370 lb-ft (450 – 500 N·m). 14. Repeat Steps 11-13 for additional mounting nuts. 15. Raise vehicle, remove jack stands, and lower vehicle. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. 16. Using jack, raise rear axle and support vehicle on jack stands. VEHICLE RECALL 22542 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 Figure 3. HAS Single Axle Cross Brace 1. Nut (2) 0000&76568 17. Access two nuts (Figure 3, Item 1) securing rear axle(s) to cross brace. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 18. Remove and replace nuts one at a time. Using a torque wrench, tighten nuts to 150 – 205 lb-ft (203 – 278 N·m). 19. Repeat Steps 17-18 for opposite side. 20. Raise vehicle, remove jack stands, and lower vehicle. 21. Remove wheel chocks. 20. Close and latch hood. END OF SERVICE PROCEDURE VEHICLE RECALL 22542 @2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 LABOR INFORMATION Operation Number Description Time A40-22542-1 Replace All Affected Hex Flange Lock Nuts 0.9 hrs CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLflED Service Location COde ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22542. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. VEHICLE RECALL 22542 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 I I GROUP GROUP – Enter nu mber NOUN – Leave b lank ~ ~ I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – arranty Code) Enter 40. ~ I WARRANTY – f,Jo/ TYPE PART – En PAD – Enter 1)() ter P for type part causing failure. -~ UNITED STATES AND POSSESSIONS I — NOUN C WARR. TP PAD I I I I The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22542 C 2023 Navistar, tnc. A• rights reserved. All marks are trademarks of their respective owners. 7 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22542 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 8 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22542 @ 2023 Navistar, Inc. AH rights reserved. All marks are trademarks of their respective owners. 9 .
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JAN 2 0 2023 compliance Dept 22524 / 22538 JANUARY, 2023 CT: SAFETY RECALL 22524 Variation 22538 Hex Flange Lock Nut on certain IC Bus® RE commercial buses built 05/23/2022 thru 08/10/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal5M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This safety recall involves certain IC Bus® RE commercial bus models built 05/23/2022 thru 08/10/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal5M with Safety Recall 22538. Also complete any other open campaigns listed on the Service Portal at this time. PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK¾ X 16 UNF-2B 4 VEHICLE RECALL 22538 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 SERVICE PROCEDURE GOVERNMENT REGULATION: Engine fluid (oil, fuel, and coolant) may be a hazard to human health and the environment. Handle all fluid and other contaminated materials (such as filters and rags) in accordance with applicable regulations. Recycle or dispose of engine fluids, filters, and other contaminated materials according to applicable regulations. WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, allow engine / vehicle components to cool before servicing. WARNING! To prevent personal injury and / or death, or damage to property, keep flames or sparks away from vehicle and do not smoke while servicing the vehicle’s batteries. Batteries expel explosive gases. WARNING! To prevent personal injury and / or death, or damage to property, remove the ground cable from the negative terminal of the battery box before disconnecting any electrical components. Always connect the ground cable last. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Using jack, raise front axle and support vehicle on jack stands. VEHICLE RECALL 22538 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 00()()478840 Figure 1. TRW Pitman Arm Nut and Steering Gear Mounting 1. Pitman arm nut 2. Steering gear nut (3) NOTE: If necessary, rotate steering wheel to allow for access. 6. Access Pitman arm nut (Figure 1, Item 1) securing pinch bolt. NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 7. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330-370 lb-ft (450-500 N·m). VEHICLE RECALL 22538 © 2023 N~vistar, Inc. All rfghts reserved. All marks are trademarks of their respective owners. 3 NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 8. Access three steering gear mounting nuts (Figure 1, Item 2). 9. Remove and replace nuts one at a time. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330-370 lb-ft (450-500 N·m). 10. Raise vehicle, remove jack stands, and lower vehicle. 11. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number Description Time A40-22538-1 Replace All Affected Hex Flange Lock Nuts 0.5 hr CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE/ DEALER RESPONSIBILITIES WARRANTY CLAIMS COMPLETED Service Location Code ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22538. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC/ Recall claims. VEHICLE RECALL 22538 @2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair. GROUP GROUP – Enter n NOUN – Leave b umber lank ~ +- I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – arranty Code) Enter 40. _ I I WARRANTY – (W TYPE PART – En PAD – Enter 1)() ter P for type part causing failure. ~ — UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAD I I I I 0000C4!910 The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22538 ,© 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22538 e 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22538 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7
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@~ □~□ JAN 2 0 2023 ERV/CE PROCEDURE 22524 / 22534 JANUARY, 2023 compliance Dept SUBJECT: SAFETY RECALL 22524 Variation 22534 Hex Flange Lock Nut on certain International® HVT,. and MV™ Series trucks built 02/24/2022 thru 08/16/2022 and certain IC Bus® CE commercial buses built on 02/28/2022. CUSTOMER LETTER NOTE: Customer will receive letter indicating Safety Recall 22524, however the recall card will indicate the required repair remedy variation. The proper remedy variation for a specific VIN can be found on the International® Service Portal5M summary tab under OPEN RECALLS. Print ready (PDF file) copy of the International Customer Letter Print ready (PDF file) copy of the IC Bus Customer Letter DEFECT DESCRIPTION A specific hex flange lock nut used in several, but not all, steering and/ or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. MODELS INVOLVED This safety recall involves certain International® HV110 and MV”‘ Series trucks built 02/24/2022 thru 08/16/2022 and certain IC Bus® CE commercial buses built on 02/28/2022. ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal5M with Safety Recall 22534. Also complete any other open campaigns listed on the Service Portal at this time. VEHICLE RECALL 22534 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 1 PARTS INFORMATION Part Number Part Description Quantity 1675448C1 NUT HEXAGON FLGD LOCK 3/4X16UNF-2B 1 SERVICE PROCEDURE WARNING! To prevent personal mJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, or damage to property, if the vehicle must be raised, do not work under the vehicle supported only by jacks. Jacks can slip or fall over. WARNING! To prevent personal injury and/ or death, always wear safe eye protection when performing vehicle maintenance. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. 5. Unlatch and open hood. VEHICLE RECALL 22534 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 —————– ….. —————– ._ Figure 1. TRW Pitman Arm Nut 1. Nut NOTE: If necessary, rotate steering wheel to allow for access. 6. Access Pitman arm nut (Figure 1, Item 1 ). 1 0000476569 NOTE: After installation of each nut, ensure at least one thread is protruding past the top edge of the nut. 7. Remove and replace nut. Using a torque wrench and backup wrench positioned on bolt, tighten nut to 330-370 lb-ft (450-500 N·m). 8. Close and latch hood. 9. Remove wheel chocks. END OF SERVICE PROCEDURE VEHICLE RECALL 22534 © 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 3 LABOR INFORMATION Operation Number Description A40-22534-1 Replace All Affected Hex Flange Lock Nuts CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS Time 0.3 hr COMPLfTED Service Locauon Code ‘ Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22534. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces/ amount used during each repair. VEHICLE RECALL 22534 ~ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 4 GROUP GROUP – Enter n NOUN – Leave b umber lank ~ +- I – C (CAUSE)- Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective pa rt from parts stock. – arranty Code) Enter 40. I I WARRANTY – (W TYPE PART – En PAD – Enter 1)() ter P for type part causing failure. ~ — UNITED STATES AND POSSESSIONS NOUN C WARR TP PAO I I I I The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. VEHICLE RECALL 22534 C 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. VEHICLE RECALL 22534 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22534 @ 2023 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7
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A &IVISJ.IR COMPANY IC Bus, LLC 2701 Navistar Drive Uste, IL 60532 USA navlstar.com IMPORTANT SAFETY RECALL 22524 NHTSA RECALL NO. 22V-869 This notice applies to your vehicle Identified on the enclosed card. Dear IC Bus Customer, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. IC Bus has decided that a defect which relates to motor vehicle safety exists in certain 2023 IC 1300FBC, CE, FE, RE, SFC, and TC transit buses built 01/18/2022 thru 08/16/2022. REASON FOR THIS RECALL A specific hex flange lock nut used in several, but not all, steering and/or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. RISK TO MOTOR VEHICLE SAFETY A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. DEFECT REMEDY The repair will involve replacement of the hex flange lock nuts on the affected joints on your vehicle. Dealers have parts and instructions to repair your vehicle. The repair will be performed free of charge and take approximately 45 minutes to 1 hour 45 minutes complete. ACTIONS YOU SHOULD TAKE If you own this vehicle, please schedule an appointment with any IC Bus dealer to have your vehicle repaired. You can find your nearest dealer by using the dealer locator at http:/lwww.icbus.com or by calling 1-800-448-7825. If you have already paid for repairs prior to this notice that corrected the defect, you may be eligible for LJ\YXJ&□ Cbrn@ JAN 2 0 2023 By .. •e••o••/••fl• t•-•;•;•f•• u••c••a••-• JANUARY 2023 reimbursement of certain repair expenses if they occurred 11/23/2021 thru 01/30/2023. Present your original repair paperwork and proof of payment to any IC Bus dealer and your eligibiNty will be reviewed. You may also submit a claim using the enclosed Request for Reimbursement card. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations. If you do not own this vehicle, please fill out and return mail the enclosed card so that you will not be contacted again about this recall. IF YOU NEED ASSISTANCE If you believe that IC Bus has failed to remedy the defect without charge or within a reasonable time, please follow the procedure described in the Owner Assistance Guide section in your Owner’s Manual or call toll free 1-800-448- 7825. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153); or go to http:/lwww.safercar.gov. IC Bus requests your prompt attention and patience regarding the correction of this defect and apologizes for any inconvenience this may cause you. IC Bus, LLC
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IC Bus, LLC 2701 Navistar Drive Lisle, IL 60532 USA navistar.com [M]&_O [6[§@ JAN 2 0 2023 By: {;{?t:[/’/.//!~c?_?. A &IVIGU1 COMPANY IMPORTANT SAFETY RECALL 22524 NHTSA RECALL NO. 22V-869 This notice applies to your vehicle identified on the enclosed card. JANUARY 2023 Dear IC Bus Customer, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. IC Bus has decided that a defect which relates to motor vehicle safety exists in certain 2023 IC 1300FBC, CE, FE, RE, SFC, and TC transit buses built 01/18/2022 thru 08/16/2022. REASON FOR THIS RECALL A specific hex flange lock nut used in several, but not all, steering and/or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. RISK TO MOTOR VEHICLE SAFETY A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. DEFECT REMEDY The repair will involve replacement of the hex flange lock nuts on the affected joints on your vehicle. Dealers have parts and instructions to repair your vehicle. The repair will be performed IMPORTANTE CAMPANA DE REVISl6N DE SEGURIDAD 22524 CAMPANA DE REVISION REQUERIDA POR NHTSA N.0 22V-869 Este aviso se aplica a su vehiculo, identificado en la tarjeta adjunta. ENERO 2023 Estfmado ciiente de IC Bus, Esta notfficacion es enviada a usted de acuerdo con los requlsitos de la Ley Nacional de Transito y Seguridad de Vehicu1os de Motor. IC Bus ha decidido que existe un defecto relacionado con la seguridad de los vehiculos de motor en determinados buses de transito 2023 IC 1300FBC, CE, FE, RE, SFC, y TC fabricados entre el 18/01/2022 y el 16/08/2022. MOT/VO PARA ESTA REVISl6N Una tuerca de seguridad de brida hexagonal especifica utilizada en varias, pero no en todas, las ubicaciones de la direccion y/o suspension puede no haber sido adecuadamente conformada y tratada termicamente seg(m las especificaciones de Navistar y puede dar lugar a una perdida de tension de la junta a medida que el vehiculo envejece. RIESGO PARA LA SEGURIDAD DE VEHICULOS DE MOTOR Una perdida de la tension en estas juntas puede afectar el manejo del vehiculo y contribuir a su colision. ARREGLO DE DEFECTOS La reparacion consistira en el cambio de las tuerca de seguridad de brida hexagonales de las juntas afectadas de su vehiculo. Los concesionarios tienen las piezas y las • A N.IVISZIR COMPANY IC Bus, LLC 2701 Navistar Drive Lisle, IL 60532 USA navistar.c,om free of charge and take approximately 45 minutes to 1 hour 45 minutes complete. ACTIONS YOU SHOULD TAKE Navista(s records indicate that you own a vehicle involved in this campaign. The vehicle is identified on the enclosed card. If you own this vehicle, please schedule an appointment with any IC Bus dealer to have your vehicle repaired. You can find your nearest dealer by using the dealer locator at http://www.icbus.com or by calling 1-800-448-7825. If you have already paid for repairs prior to this notice that corrected the defect, you may be eligible for reimbursement of certain repair expenses if they occurred 11/23/2021 thru 11/30/2023. Present your original repair paperwork and proof of payment to any IC Bus dealer and your eliglbnity wlll be reviewed. You may also submit a claim using the enclosed Request for Reimbursement card. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee as soon as possible. If you do not own this vehicle, please fill out and return mail the enclosed card so that you will not be contacted again about this campaign. IF YOU NEED FURTHER ASSISTANCE If you beHeve that Navistar has failed to remedy the defect without charge or within a reasonable time, please follow the procedure described in the Owner Assistance Guide section in your Owner’s Manual or call toll free 1-800-448-7825. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; or call the toll free Vehicle Safety instrucciones para reparar su vehf culo. La reparaci6n se realizara de forma gratulta y tardara aproximadamente de 45 minutos a 1 hora y 45 minutos en completarse. ACCIONES QUE USTED DEBE TOMAR Los registros de Navistar indican que usted es duefio de un vehfculo involucrado en esta campana. El vehiculo se identifica en la tarjeta adjunta. Si usted es dueiio de este vehiculo, por favor, haga una cita con cualquier distribuidor de IC Bus para que reparen su vehf culo. Puede encontrar a su distribuidor mas cercano mediante el locaHzador de distribuidores en http:/Jwww.icbus.com o llamando al telefono 1-800-448-7825. Si ya ha pagado las reparaciones anteriores a esta notificaci6n que corrigieron el defecto, es posible que cumpla los requisitos para optar par un reembolso de determinados gastos de reparaci6n si se produjeron del 23/11/2021 al 30/11/2023. Presente la documentaci6n original de la reparaci6n y el justificante de pago en cualquier distribuidor de IC Bus y se revisara si cumple los requisitos. Tambien puede presentar una reclamaci6n utiYzando la ta~eta de solicitud de reembolso adjunta. Si usted es el arrendador de este vehiculo, favor de enviar una copia de este aviso al arrendatario dentro de los stguientes diez dias, para cumplir con las regulaciones federales. Si usted no es duelio de este vehiculo, por favor Ilene y devuelva por correo la tarjeta adjunta a fin de que no volvamos a ponernos en contacto con usted de nuevo acerca de esta campai’ia. SI USTED NECESITA MAS AYUDA Si usted cree que Navistar no ha subsanado el defecto sin cargo o dentro de un plazo razonab1e, por favor, siga el procedimiento descrito en la secci6n Guia de Asistencia Propietario en el Manual del Propletario o al numero gratuito 1-800-448-7825 llamada. Tambien puede presentar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; o llamar a la linea A#AVU1;UI COMPANY IC Bus, LLC 2701 Navistar Drive Lisle, IL 60532 USA navistar.com Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Navistar requests your prompt attention and patience regarding the correction of this defect and apologizes for any inconvenience this may cause you. Navistar, Inc. Publi( gratuita Vehicle Safety Hotline al 1-888-327-4236 (TTY: 1-800- 424-9153); o ir a http://www.safercar.gov. Navistar so!icita su pronta atenci6n y su paciencia en cuanto a la correcci6n de este defecto y se disculpa por cualquier inconveniente que esto pueda causarle. Navistar, Inc.
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Navistar, Inc. 2701 Navistar Drive Lisle, IL 60532 USA navistar.com IMPORTANT SAFETY RECALL 22524 NHTSA RECALL NO. 22V-869 This notice applies to your vehicle identified on the enclosed card. Dear INTERNATIONAL® Customer, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Navistar has decided that a defect which relates to motor vehicle safety exists in certain 2021 thru 2023 International WorkStar, CV, eMV, HV, HX, LoneStar, LT, MV, and RH series trucks built 01/18/2022 thru 08/16/2022 and certain 2023 IC 1300FBC, CE, FE, RE, SFC, and TC transit buses built 01/18/2022 thru 08/16/2022. REASON FOR THIS RECALL A specific hex flange lock nut used in several, but not all, steering and/or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. RISK TO MOTOR VEHICLE SAFETY A loss of joint tension in these jolnts may affect vehlcle handling and could contribute to a vehicle crash. DEFECT REMEDY The repair will involve replacement of the hex flange lock nuts on the affected joints on your vehlcle. Dealers have parts and instructions to repair your vehicle. The repair will be performed free of charge and take approximately 45 minutes to 1 hour 45 minutes complete. ACTIONS YOU SHOULD TAKE If you own this vehicle, please schedule an appointment with any INTERNATIONAL® dealer to have your vehicle repaired. You can find your nearest dealer by using the dealer locator at https://www.intemationaltrucks.com/dealer-locator or by calling 1-800-448-7825. ~&OIJ:::i§l:ID JAN 2 0 2023 By: (.;~P.~t.f.(d:!~;; .. A NAVISTAR COMPANY JANUARY 2023 If you have already paid for repairs prior to this notice that corrected the defect, you may be eligible for reimbursement of certain repair expenses if they occurred 11/23/2021 thru 01/30/2023. Present your original repair paperwork and proof of payment to any INTERNATIONAL® dealer and your eligibility will be reviewed. You may also submit a claim using the enclosed Request for Reimbursement card. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations. If you do not own this vehicle, please fill out and return mail the enclosed card so that you will not be contacted again about this recall. IF YOU NEED FURTHER ASSISTANCE If you believe that Navistar has failed to remedy the defect without charge or within a reasonable time, please follow the procedure described in the Owner Assistance Guide section in your Owner’s Manual or call toll free 1-800-448- 7825. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; or call the toll free Vehide Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153): or go to http://www.safercar.gov. Navistar requests your prompt attention and patience regarding the correction of this defect and apologizes for any inconvenience this may cause you. Navistar, Inc.
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Navistar, Inc. 2701 Navistar Drive Lisle, IL 60532 USA navistar.com IMPORTANT SAFETY RECALL 22524 NHTSA RECALL NO. 22V-869 This notice applies to your vehicle identified on the enclosed card. JANUARY 2023 Dear INTERNATIONAL e Customer, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Navistar has decided that a defect which relates to motor vehicle safety exists in certain 2021 thru 2023 International WorkStar, CV, eMV, HV, HX, LoneStar, LTMV, and RH series trucks built 01/18/2022 thru 08/16/2022 and certain 2023 IC 1300FBC, CE, FE, RE, SFC, and TC transit buses built 01/18/2022 thru 08/16/2022. REASON FOR THIS RECALL A specific hex flange lock nut used in several, but not all, steering and/or suspension locations may have not been properly formed and heat treated to Navistar’s specifications and can result in a loss of joint tension as the vehicle ages. RISK TO MOTOR VEHICLE SAFETY A loss of joint tension in these joints may affect vehicle handling and could contribute to a vehicle crash. DEFECT REMEDY The repair will involve replacement of the hex flange lock nuts on the affected joints on your vehicle. Dealers have parts and Publiac [M]~□ l1:.C§IID JAN 2 0 2023 By: Cl?.~/.’f.:~t.:~I. A NAVISTAR COMPANY IMPORTANTE CAMPANA DE REVISION DE SEGURIDAD 22524 CAMPANA DE REVISl6N REQUERIDA POR NHTSA N. 0 22V-869 Este aviso se aplica a su vehiculo, identificado en la tarjeta adjunta. ENERO 2023 Estimado cliente de INTERNATIONAL®, Esta notificaci6n es enviada a usted de acuerdo con los requisitos de la Ley Nacional de Transito y Seguridad de Vehiculos de Motor. Navistar ha decidido que existe un defecto relacionado con la seguridad de los vehiculos de motor en determinados camiones International WorkStar, de las series CV, eMV, HV, HX, LoneStar, LTMV, y RH del 2021 al 2023 fabricados del 18/01/2022 al 16/08/2022 y determinados buses de transito 2023 IC 1300FBC, CE, FE, RE, SFC, y TC fabricados entre el 18/01/2022 y el 16/08/2022. MOTIVO PARA ESTA REVIS/6N Una tuerca de seguridad de brida hexagonal especffica utilizada en varias, pero no en todas, las ubicaciones de la direcci6n y/o suspension puede no haber sido adecuadamente conformada y tratada termicamente seg(m las especificaciones de Navistar y puede dar lugar a una perdida de tension de la junta a medida que el vehiculo envejece. RIESGO PARA LA SEGURIDAD DE VEHICULOS DE MOTOR Una perdida de la tension en estas juntas puede afectar el manejo del vehiculo y contribuir a su colisi6n. ARREGLO DE DEFECTOS La reparaci6n consistira en el cambio de las tuerca de seguridad de brida hexagonales de las juntas afectadas de su instructions to reparr your vehicle. The repair will be performed free of charge and take approximately 45 mlnutes to 1 hour 45 minutes complete. ACTIONS YOU SHOULD TAKE Navistar’s records indlcate that you own a vehicle involved in this campaign. The vehicle is identified on the enclosed card. If you own this vehicle, please schedule an appointment with any International® dealer to have your vehicle repaired. You can flnd your nearest dealer by using the dealer locator at https;//www.internationaltrucks.com/dealer-locator or by calling 1-800-448-7825. If you have already paid for repairs prior to this notice that corrected the defect, you may be eligible for reimbursement of certain repair expenses if they occurred 11/23/2021 thru 01/30/2023. Present your original repair paperwork and proof of payment to any IC Bus dealer and your eligibility will be reviewed. You may also submlt a c!aim using the enclosed Request for Reimbursement card. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee as soon as possible. If you do not own this vehicle, please fill out and return mail the enclosed card so that you will not be contacted again about this campaign. IF YOU NEED FURTHER ASSISTANCE If you believe that Navistar has failed to remedy the defect without charge or within a reasonable time, please follow the procedure described in the Owner Assistance Guide section in your Owner’s Manual or call toll free 1-800-448-7825. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.saf ercar,gov. Navistar requests your prompt attention and patience regarding the correction of this defect and apologizes for any inconvenience this may cause you. P1,11)li,;: !!!!!!!!!!!!! vehiculo. Los concesionarios trenen las piezas y las instrucciones para reparar su vehicufo. La reparaci6n se realizara de forma gratuita y tardara aproximadamente de 45 minutos a 1 hora y 45 minutos en completarse. ACCIONES QUE USTED DEBE TOMAR Los registros de Navistar indican que usted es dueiio de un vehiculo involucrado en esta camparia. El vehiculo se identifica en la tarjeta adjunta. Si usted es duei\o de este vehiculo, por favor, haga una cita con cualquier distribuidor de International® para que reparen su vehiculo. Puede encontrar a su dlstribuidor mas cercano mediante el localizador de distribuidores en https://www.internationaltrucks.com/dealer-locator o Oamando al telefono 1-800-448-7825. Si ya ha pagado las reparaciones anteriores a esta notificaci6n que corrigieron el defecto, es posible que cump1a los requisitos para optar por un reembolso de determinados gastos de reparaci6n sl se produjeron del 23/11/2021 al 30/11/2023. Presente la documentaci6n original de la reparaci6n y el justificante de pago en cualquier distribuldor de IC Bus y se revisara si cumple los requisitos. Tambien puede presentar una redamaci6n utilizando la tarjeta de solic·tud de reembolso adjunta. Si usted es el arrendador de este vehiculo, favor de enviar una copia de este aviso al arrendatario dentro de tos siguientes diez dfas, para cumplir con las regulaciones federates. Si usted no es dueno de este vehiculo, por favor Ilene y devuelva por correo ta tarjeta adjunta a fin de que no volvamos a ponernos en contacto con usted de nuevo acerca de esta campafia. SI USTED NECESITA MAS AYUDA Si usted cree que Navistar no ha subsanado et defecto sin cargo o dentro de un plazo razonable, par favor, siga el procedimiento descrito en ta secci6n Guia de Asistencia Propietario en el Manual del Propietario o al numero gratuito 1-800-448-7825 llamada. Tambien puede presentar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; o llamar a la linea gratuita Vehicle Safety Hotline al 1-888-327-4236 (TTY: 1-800- 424-9153); o ir a http://www.safercar.gov. Navistar solicita su pronta atenci6n y su paciencia en cuanto a la correcci6n de este defecto y se disculpa por cualquier inconveniente que esto pueda causarle. Navistar, Inc. Navistar, Inc. Public.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-869 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Navistar, Inc. Submission Date : NOV 23, 2022 NHTSA Recall No. : 22V-869 Manufacturer Recall No. : 22524 Manufacturer Information : Manufacturer Name : Navistar, Inc. Address : 2701 Navistar Drive Lisle IL 60532 Company phone : 331-332-1590 Population : Number of potentially involved : 25,822 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 IC 1300 FBC Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 103 1300 FBC commercial buses in the suspect population Production Dates : MAR 04, 2022 – MAR 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-869 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 IC CE Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 22 CE commercial buses in the suspect population Production Dates : MAR 04, 2022 – MAR 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2021-2022 International CV Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 1,936 CV series trucks in the suspect population Production Dates : JAN 18, 2022 – AUG 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-869 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2023-2023 International MV Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID ELECTRIC Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 52 electric MV series trucks in the suspect population Production Dates : MAR 24, 2022 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2022-2023 International HV Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 1,419 HV series trucks in the suspect population Production Dates : JAN 18, 2022 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-869 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2023-2023 International HX Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 479 HX series trucks in the suspect population Production Dates : FEB 13, 2022 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2023-2023 International LoneStar Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 118 LoneStar series trucks in the suspect population Production Dates : FEB 13, 2022 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-869 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2023-2023 International LT Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 10,966 LT series trucks in the suspect population Production Dates : FEB 13, 2022 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2023-2023 International MV Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 9,135 MV Diesel series trucks in the suspect population Production Dates : JAN 18, 2022 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-869 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 10 : 2023-2023 International MV Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : CNG/LPG Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 95 MV LPG series trucks in the suspect population Production Dates : FEB 14, 2022 – AUG 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2023-2023 IC RE Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 26 RE commercial buses in the suspect population Production Dates : MAY 12, 2022 – AUG 10, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-869 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 12 : 2023-2023 International RH Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 1,361 RH series trucks in the suspect population Production Dates : FEB 13, 2022 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2023-2023 IC TC Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population is identified by models built with non-conforming hex flange lock nuts that did not fail at time of vehicle assembly. • The inclusive dates of manufacture were determined by when Navistar began use of non-conforming hex flange lock nuts and when the issue was corrected in production. • The vehicles in the suspect population were built with non-conforming hex flange lock nuts and all other similar vehicles not in the suspect population were built with conforming hex flange lock nuts. There are 110 TC commercial buses in the suspect population Production Dates : JAN 18, 2022 – JUN 10, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : • A specific hex flange lock nut (P/N 416743C2) was not properly formed and heat treated to Navistar specification. This lock nut is used in several joint locations on a chassis: o pitman arm pinch bolt joints o steering gear mounting joints o front axle U-bolt joints o front and rear spring eyes o certain rear spring tie • All vehicles contain at least one suspect bolted joint, but due to vehicle configuration, not all vehicles will require all joints to be repaired. Part 573 Safety Recall Report 22V-869 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly manufactured nuts that did not immediately fail during vehicle assembly can result in a loss of joint tension as the vehicle ages. This nut is used mainly in suspension (front/rear) and steering gear joints. Loss of tension in these joints may affect vehicle handling which could contribute to a vehicle crash. Description of the Cause : A tier 3 supplier was found to not have adequate heat treat furnace controls to ensure consistent nut surface hardness. In addition, this supplier’s tooling was found to be worn, contributing to mis-formed threads. Identification of Any Warning that can Occur : A general ‘loose’ feeling when driving. Involved Components : Component Name 1 : 3/4″ – 16 hex flange lock nut Component Description : Hex flange lock nut Component Part Number : International P/N 416743C2 Supplier Identification : Component Manufacturer Name : Facil NA Address : 2242 Pinnacle Pkwy #100 Twinsburg Ohio 44087 Country : United States Chronology : • 08/16/2022 – Navistar Supplier Quality communicates the concerns of certain hex flange lock nuts stripping at time of vehicle assembly. • 08/26/2022 – Navistar quarantines all vehicles at all assembly plants. • 09/14/2022 – Navistar Supplier Quality and Compliance meet with Engineering to discuss the issue and Engineering initiates investigation to determine full use of certain hex flange lock nuts. • 09/22/2022 through 11/02/2022 – Navistar performs multiple tests to certain hex flange lock nuts returned to Navistar. • 11/04/2022 – Navistar initiates risk assessment on over 300 features. • 11/16/2022 – Navistar completes its risk assessment and determines the impact to all International Part 573 Safety Recall Report 22V-869 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 and IC Bus vehicles • 11/17/2022 – Navistar finalizes the suspect population. • 11/18/2022 – Navistar declares a Safety Recall. As of this time no warranty claims or field failures have occurred in the suspect population. Description of Remedy : Description of Remedy Program : • The remedy will involve replacing all suspect hex flange lock nuts with hex flange lock nuts made to their design specifications. • Navistar’s plan for reimbursement of pre-notification remedies, on file with NHTSA and dated 05/06/2022, applies and reimbursement instructions will be included in the customer notification. How Remedy Component Differs from Recalled Component : The remedy hex flange lock nuts are made to the specified form and surface hardness where the recalled hex flange lock nuts were not. Identify How/When Recall Condition was Corrected in Production : 08/26/2022 – Navistar quarantines all vehicles at all plants and begins use of hex flange lock nuts manufactured to their specified design values. Recall Schedule : Description of Recall Schedule : It is estimated that the Customer and Dealer notification letters will be mailed by 01/20/2023. Planned Dealer Notification Date : JAN 20, 2023 – JAN 20, 2023 Planned Owner Notification Date : JAN 20, 2023 – JAN 20, 2023 * NR – Not Reported
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